BBB SERVING THE HEART OF TEXAS: Form 990, tax year 2024

View the entire original 990 at ProPublica ↗

Organization: BBB SERVING THE HEART OF TEXAS (EIN 74-1116918)
Tax period: 2024-01-01 to 2024-12-31
Filed: 2025-11-12
IRS object ID: 202533169349303843
Schema version: 2024v5.2
Source: Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header
Form 990
Schedule D
Schedule J
Schedule O
Schedule R

Return header ReturnHeader

Field	Value	IRS element (for citing)
Return	2025-11-12T12:45:23-06:00	ReturnTs
Tax Period End	2024-12-31	TaxPeriodEndDt

Preparer Firm PreparerFirmGrp

Field	Value	IRS element (for citing)
Preparer Firm EIN	742900215	PreparerFirmEIN

Preparer Firm Name PreparerFirmName

Field	Value	IRS element (for citing)
Business Name Line1	MAXWELL LOCKE & RITTER LLP	BusinessNameLine1Txt

Preparer US Address PreparerUSAddress

Field	Value	IRS element (for citing)
Address Line1	401 CONGRESS AVENUE SUITE 2000	AddressLine1Txt
City	AUSTIN	CityNm
State Abbreviation	TX	StateAbbreviationCd
ZIP	787019682	ZIPCd

Field	Value	IRS element (for citing)
Return Type	990	ReturnTypeCd
Tax Period Begin	2024-01-01	TaxPeriodBeginDt

Filer Filer

Field	Value	IRS element (for citing)
EIN	741116918	EIN

Business Name BusinessName

Field	Value	IRS element (for citing)
Business Name Line1	BETTER BUSINESS BUREAU	BusinessNameLine1Txt

Field	Value	IRS element (for citing)
Business Name Control	BETT	BusinessNameControlTxt
Phone	5124454748	PhoneNum

US Address USAddress

Field	Value	IRS element (for citing)
Address Line1	1805 RUTHERFORD LANE 100	AddressLine1Txt
City	AUSTIN	CityNm
State Abbreviation	TX	StateAbbreviationCd
ZIP	78754	ZIPCd

Business Officer BusinessOfficerGrp

Field	Value	IRS element (for citing)
Person	CARRIE ANGELL	PersonNm
Person Title	PRESIDENT/CEO	PersonTitleTxt
Phone	5124454748	PhoneNum
Signature	2025-11-11	SignatureDt
Discuss With Paid Preparer	Yes (1)	DiscussWithPaidPreparerInd

Field	Value	IRS element (for citing)
IRS Responsible Prty Info Curr	Yes (1)	IRSResponsiblePrtyInfoCurrInd

Preparer Person PreparerPersonGrp

Field	Value	IRS element (for citing)
Preparer Person	SHANNON PETERSON	PreparerPersonNm
PTIN	P01281287	PTIN
Phone	5123703200	PhoneNum
Preparation	2025-11-11	PreparationDt

Field	Value	IRS element (for citing)
Tax	2024	TaxYr
Build TS	2025-03-06 01:10:19Z	BuildTS

Form 990 IRS990

Doing Business As Name DoingBusinessAsName

Field	Value	IRS element (for citing)
Business Name Line1	BBB SERVING THE HEART OF TEXAS	BusinessNameLine1Txt

Field	Value	IRS element (for citing)
Principal Officer	CARRIE ANGELL	PrincipalOfficerNm

US Address USAddress

Field	Value	IRS element (for citing)
Address Line1	1805 RUTHERFORD LANE 100	AddressLine1Txt
City	AUSTIN	CityNm
State Abbreviation	TX	StateAbbreviationCd
ZIP	78754	ZIPCd

Field	Value	IRS element (for citing)
Gross Receipts	$13,393,714	GrossReceiptsAmt
Group Return For Affiliates	0	GroupReturnForAffiliatesInd
Organization501c	Yes (X)	Organization501cInd
Website Address	WWW.BBB.ORG	WebsiteAddressTxt
Type Of Organization Corp	Yes (X)	TypeOfOrganizationCorpInd
Formation	1950	FormationYr
Legal Domicile State	TX	LegalDomicileStateCd
Activity Or Mission	TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.	ActivityOrMissionDesc
Voting Members Governing Body	33	VotingMembersGoverningBodyCnt
Voting Members Independent	33	VotingMembersIndependentCnt
Total Employee	153	TotalEmployeeCnt
Total Volunteers	0	TotalVolunteersCnt
Total Gross UBI	$1,427,303	TotalGrossUBIAmt
Net Unrelated Bus Txbl Incm	$0	NetUnrelatedBusTxblIncmAmt
PY Contributions Grants	$50,320	PYContributionsGrantsAmt
CY Contributions Grants	$70,639	CYContributionsGrantsAmt
PY Program Service Revenue	$13,402,426	PYProgramServiceRevenueAmt
CY Program Service Revenue	$13,126,569	CYProgramServiceRevenueAmt
PY Investment Income	$167,201	PYInvestmentIncomeAmt
CY Investment Income	$129,214	CYInvestmentIncomeAmt
PY Other Revenue	$170,228	PYOtherRevenueAmt
CY Other Revenue	$67,292	CYOtherRevenueAmt
PY Total Revenue	$13,790,175	PYTotalRevenueAmt
CY Total Revenue	$13,393,714	CYTotalRevenueAmt
PY Grants And Similar Paid	$0	PYGrantsAndSimilarPaidAmt
CY Grants And Similar Paid	$0	CYGrantsAndSimilarPaidAmt
PY Benefits Paid To Members	$0	PYBenefitsPaidToMembersAmt
CY Benefits Paid To Members	$0	CYBenefitsPaidToMembersAmt
PY Salaries Comp Emp Bnft Paid	$6,363,142	PYSalariesCompEmpBnftPaidAmt
CY Salaries Comp Emp Bnft Paid	$6,875,358	CYSalariesCompEmpBnftPaidAmt
PY Total Prof Fndrsng Expns	$0	PYTotalProfFndrsngExpnsAmt
CY Total Prof Fndrsng Expns	$0	CYTotalProfFndrsngExpnsAmt
CY Total Fundraising Expense	$0	CYTotalFundraisingExpenseAmt
PY Other Expenses	$7,296,072	PYOtherExpensesAmt
CY Other Expenses	$7,229,588	CYOtherExpensesAmt
PY Total Expenses	$13,659,214	PYTotalExpensesAmt
CY Total Expenses	$14,104,946	CYTotalExpensesAmt
PY Revenues Less Expenses	$130,961	PYRevenuesLessExpensesAmt
CY Revenues Less Expenses	-$711,232	CYRevenuesLessExpensesAmt
Total Assets BOY	$13,161,261	TotalAssetsBOYAmt
Total Assets EOY	$12,250,974	TotalAssetsEOYAmt
Total Liabilities BOY	$3,719,787	TotalLiabilitiesBOYAmt
Total Liabilities EOY	$3,520,732	TotalLiabilitiesEOYAmt
Net Assets Or Fund Balances BOY	$9,441,474	NetAssetsOrFundBalancesBOYAmt
Net Assets Or Fund Balances EOY	$8,730,242	NetAssetsOrFundBalancesEOYAmt
Info In Schedule O Part III	Yes (X)	InfoInScheduleOPartIIIInd
Mission	BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY:- DEVELOPING MEASURES, PROGRAMS, AND SERVICES FOR THE PROTECTION OF THE GENERAL PUBLIC- ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES- CELEBRATING MARKETPLACE ROLE MODELS- CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR- CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES	MissionDesc
Significant New Program Srvc	0	SignificantNewProgramSrvcInd
Significant Change	0	SignificantChangeInd
Desc	THE BBB PROMOTES A MARKETPLACE WHERE BUYERS AND CONSUMERS CAN TRUST EACH OTHER THROUGH BUSINESS REPORTING AND ACCREDITATION OF MORE THAN 15,000 ACCREDITED BUSINESSES.	Desc

Prog Srvc Accom Acty2 ProgSrvcAccomActy2Grp

Field	Value	IRS element (for citing)
Desc	THE BBB PROVIDES CONSUMER PROTECTION THROUGH EDUCATION, CONSUMER WARNINGS, ALTERNATIVE DISPUTE RESOLUTION SERVICES, ADVERTISING MONITORING FOR TRUTH AND ACCURACY, AND BUSINESS REVIEWS.	Desc

Prog Srvc Accom Acty3 ProgSrvcAccomActy3Grp

Field	Value	IRS element (for citing)
Desc	BBB PROVIDES CONSUMERS WITH RELIABLE BUSINESS INFORMATION THROUGH BBB SEARCH, HELPING THEM FIND ETHICAL, COMMUNITY-FOCUSED PARTNERS, REQUEST QUOTES, AND PROVIDE FREE BUSINESS REVIEWS. THE BBB PROVIDES APPROVED ACCREDITED BUSINESSES WITH BUSINESS BEST PRACTICES, AND SUPPORT THROUGH ENHANCED BUSINESS PROFILES, AND MARKETING AND PROMOTIONAL SERVICE OFFERINGS.	Desc

Prog Srvc Accom Acty Other ProgSrvcAccomActyOtherGrp

Field	Value	IRS element (for citing)
Desc	EARNED OVER $6.3 MILLION IN MEDIA COVERAGE VALUE, SHOWCASING BBB'S LEADERSHIP IN MARKETPLACE TRUST ACROSS SEVEN MAJOR TEXAS REGIONS. EXPANDED PARTNERSHIP WITH THE NFL ALUMNI ASSOCIATION, HOSTING THE SMALL BUSINESS TRAINING CAMP SERIES. LED MILITARY AND VETERAN OUTREACH INITIATIVES THROUGH BBB MILITARY LINE AND MILITARY MAKEOVER PARTNERSHIP. SUPPORTED 11.4M WEBSITE VISITS AND 7.7M PAGE VIEWS BY CONSUMERS HONORED AS ONE OF THE BEST NON-PROFITS TO WORK FOR IN THE UNITED STATES BY THE NON-PROFIT TIMES HONORED AS ONE OF THE BEST PLACES TO WORK FOR IN TEXAS BY AUSTIN AMERICAN-STATESMAN	Desc

Field	Value	IRS element (for citing)
Described In Section501c3	0	DescribedInSection501c3Ind
Schedule B Required	0	ScheduleBRequiredInd
Political Campaign Acty	0	PoliticalCampaignActyInd
Subject To Proxy Tax	0	SubjectToProxyTaxInd
Donor Advised Fund	0	DonorAdvisedFundInd
Conservation Easements	0	ConservationEasementsInd
Collections Of Art	0	CollectionsOfArtInd
Credit Counseling	0	CreditCounselingInd
Donor Rstr Or Quasi Endowments	Yes (1)	DonorRstrOrQuasiEndowmentsInd
Report Land Building Equipment	Yes (1)	ReportLandBuildingEquipmentInd
Report Investments Other Sec	0	ReportInvestmentsOtherSecInd
Report Program Related Invst	0	ReportProgramRelatedInvstInd
Report Other Assets	0	ReportOtherAssetsInd
Report Other Liabilities	0	ReportOtherLiabilitiesInd
Include FIN48 Footnote	0	IncludeFIN48FootnoteInd
Independent Audit Fincl Stmt	0	IndependentAuditFinclStmtInd
Consolidated Audit Fincl Stmt	Yes (1)	ConsolidatedAuditFinclStmtInd
School Operating	0	SchoolOperatingInd
Foreign Office	0	ForeignOfficeInd
Foreign Activities	0	ForeignActivitiesInd
More Than5000 K To Org	0	MoreThan5000KToOrgInd
More Than5000 K To Individuals	0	MoreThan5000KToIndividualsInd
Professional Fundraising	0	ProfessionalFundraisingInd
Fundraising Activities	0	FundraisingActivitiesInd
Gaming Activities	0	GamingActivitiesInd
Operate Hospital	0	OperateHospitalInd
Grants To Organizations	0	GrantsToOrganizationsInd
Grants To Individuals	0	GrantsToIndividualsInd
Schedule J Required	Yes (1)	ScheduleJRequiredInd
Tax Exempt Bonds	0	TaxExemptBondsInd
Loan Outstanding	0	LoanOutstandingInd
Grant To Related Person	0	GrantToRelatedPersonInd
Business Rln With Org Mem	0	BusinessRlnWithOrgMemInd
Business Rln With Fam Mem	0	BusinessRlnWithFamMemInd
Business Rln With35 Ctrl Ent	0	BusinessRlnWith35CtrlEntInd
Deductible Non Cash Contri	0	DeductibleNonCashContriInd
Deductible Art Contribution	0	DeductibleArtContributionInd
Terminate Operations	0	TerminateOperationsInd
Partial Liquidation	0	PartialLiquidationInd
Disregarded Entity	0	DisregardedEntityInd
Related Entity	Yes (1)	RelatedEntityInd
Related Organization Ctrl Ent	Yes (1)	RelatedOrganizationCtrlEntInd
Transaction With Control Ent	0	TransactionWithControlEntInd
Activities Conducted Prtshp	0	ActivitiesConductedPrtshpInd
Schedule O Required	Yes (1)	ScheduleORequiredInd
IRP Document	26	IRPDocumentCnt
IRP Document W2 G	0	IRPDocumentW2GCnt
Employee	153	EmployeeCnt
Employment Tax Returns Filed	Yes (1)	EmploymentTaxReturnsFiledInd
Unrelated Bus Incm Over Limit	Yes (1)	UnrelatedBusIncmOverLimitInd
Form990 T Filed	Yes (1)	Form990TFiledInd
Foreign Financial Account	0	ForeignFinancialAccountInd
Prohibited Tax Shelter Trans	0	ProhibitedTaxShelterTransInd
Taxable Party Notification	0	TaxablePartyNotificationInd
Nondeductible Contributions	0	NondeductibleContributionsInd
Indoor Tanning Services	0	IndoorTanningServicesInd
Subj To Tax Rmnrtn Ex Prcht Pymt	0	SubjToTaxRmnrtnExPrchtPymtInd
Subject To Excs Tax Net Invst Inc	0	SubjectToExcsTaxNetInvstIncInd
Info In Schedule O Part VI	Yes (X)	InfoInScheduleOPartVIInd
Governing Body Voting Members	33	GoverningBodyVotingMembersCnt
Independent Voting Member	33	IndependentVotingMemberCnt
Family Or Business Rln	0	FamilyOrBusinessRlnInd
Delegation Of Mgmt Duties	0	DelegationOfMgmtDutiesInd
Change To Org Documents	0	ChangeToOrgDocumentsInd
Material Diversion Or Misuse	0	MaterialDiversionOrMisuseInd
Members Or Stockholders	Yes (1)	MembersOrStockholdersInd
Election Of Board Members	Yes (1)	ElectionOfBoardMembersInd
Decisions Subject To Approva	0	DecisionsSubjectToApprovaInd
Minutes Of Governing Body	Yes (1)	MinutesOfGoverningBodyInd
Minutes Of Committees	Yes (1)	MinutesOfCommitteesInd
Officer Mailing Address	0	OfficerMailingAddressInd
Local Chapters	0	LocalChaptersInd
Form990 Provided To Gvrn Body	0	Form990ProvidedToGvrnBodyInd
Conflict Of Interest Policy	Yes (1)	ConflictOfInterestPolicyInd
Annual Disclosure Covered Prsn	Yes (1)	AnnualDisclosureCoveredPrsnInd
Regular Monitoring Enfrc	Yes (1)	RegularMonitoringEnfrcInd
Whistleblower Policy	Yes (1)	WhistleblowerPolicyInd
Document Retention Policy	Yes (1)	DocumentRetentionPolicyInd
Compensation Process CEO	Yes (1)	CompensationProcessCEOInd
Compensation Process Other	Yes (1)	CompensationProcessOtherInd
Investment In Joint Venture	0	InvestmentInJointVentureInd
Upon Request	Yes (X)	UponRequestInd

Books In Care Of Detail BooksInCareOfDetail

Business Name BusinessName

Field	Value	IRS element (for citing)
Business Name Line1	JESSICA PELACHE	BusinessNameLine1Txt

Field	Value	IRS element (for citing)
Phone	5122011709	PhoneNum

US Address USAddress

Field	Value	IRS element (for citing)
Address Line1	1805 RUTHERFORD LANE STE 100	AddressLine1Txt
City	AUSTIN	CityNm
State Abbreviation	TX	StateAbbreviationCd
ZIP	78754	ZIPCd

Form990 Part VII Section A Form990PartVIISectionAGrp (44 entries)

TitleTitleTxt	Average Hours Per WeekAverageHoursPerWeekRt	Individual Trustee Or DirectorIndividualTrusteeOrDirectorInd	OfficerOfficerInd	Reportable Comp From OrgReportableCompFromOrgAmt	Reportable Comp From Rltd OrgReportableCompFromRltdOrgAmt	Other CompensationOtherCompensationAmt	Average Hours Per Week Rltd OrgAverageHoursPerWeekRltdOrgRt	Key EmployeeKeyEmployeeInd	Highest Compensated EmployeeHighestCompensatedEmployeeInd
WADE LOMBARD
CHAIR	1.00	Yes (X)	Yes (X)	$0	$0	$0
PHILIP ROBINSON
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
T GETTERMAN
EXECUTIVE COMMITTEE	1.00	Yes (X)		$0	$0	$0
SALLY MIRANDA
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
RICK VALDEZ
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
RICK RAVEL
EXECUTIVE COMMITTEE	1.00	Yes (X)		$0	$0	$0
RICHARD JAMES
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
JUDY OSKAM
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
PETE PHILLIPS
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
NICK ALTER
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
MONTE TOMASINO
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
MARK TITUS
SECRETARY	1.00	Yes (X)	Yes (X)	$0	$0	$0
LAURA LEE PRATHER
LEGAL COUNSEL	1.00	Yes (X)		$0	$0	$0
JUSTIN WADSWORTH
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
PIERRE CARDENAS
TREASURER	1.00	Yes (X)	Yes (X)	$0	$0	$0
JON ECKERT
EXECUTIVE COMMITTEE	1.00	Yes (X)		$0	$0	$0
CATHERINE ROBB
LEGAL COUNSEL	1.00	Yes (X)		$0	$0	$0
CARRIE ANGELL
PRESIDENT	1.00	Yes (X)	Yes (X)	$0	$0	$0	5.00
JASON WEBBER
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
JADE OWENS
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
HAROLD INGERSOLL
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
EVAN ISLAM
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
ENRIQUE ROMERO
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
DUSTIN FAWCETT
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
CURT DUBOSE
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
JOHN CARLSON
EXECUTIVE COMMITTEE	1.00	Yes (X)		$0	$0	$0
JESSICA PELACHE
VICE CHAIR	1.00	Yes (X)	Yes (X)	$0	$0	$0
BRIAN JONES
IMMEDIATE PAST CHAIR	1.00	Yes (X)	Yes (X)	$0	$0	$0
BRIAN FRANCIS
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
ANGIE SINKFIELD
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
ALICIA THRASHER
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
ALAN CUTTING
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
ADAM DAVIS
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
ABBY MELLOT
BOARD DIRECTOR	1.00	Yes (X)		$0	$0	$0
RUDIO COLLEEN
CSO	40.00		Yes (X)	$274,770	$0	$13,470
ANGELL CARRIE
CEO	40.00		Yes (X)	$743,029	$0	$46,826	5.00
MASSEY HEATHER
VP OF COMMUNICATIONS	40.00			$165,832	$0	$9,500		Yes (X)
MARAIS FRANCOIS
VP OF SALES	40.00			$203,948	$0	$32,341		Yes (X)
BLANCO MAGDALENA
VP OF OPERATIONS	40.00			$182,019	$0	$10,709		Yes (X)
ROBBERSON MONICA ANN
SALES MANAGER	40.00			$147,302	$0	$9,244			Yes (X)
QUINLAN DQ
VP OF MARKETING	40.00			$135,967	$0	$7,241			Yes (X)
THOMAS RENEE
BD REPRESENTATIVE	40.00			$190,890	$0	$10,874			Yes (X)
LEFFINGWELL BETHANY ANNE
EXECUTIVE DIRECTOR OF DEVELOPMENT	40.00			$136,176	$0	$18,563			Yes (X)
BACON PAUL B
BR MANAGER	40.00			$136,090	$0	$8,795			Yes (X)

Field	Value	IRS element (for citing)
Total Reportable Comp From Org	$2,316,023	TotalReportableCompFromOrgAmt
Tot Reportable Comp Rltd Org	$0	TotReportableCompRltdOrgAmt
Total Other Compensation	$167,563	TotalOtherCompensationAmt
Indiv Rcvd Greater Than100 K	17	IndivRcvdGreaterThan100KCnt
Former Ofcr Employees Listed	0	FormerOfcrEmployeesListedInd
Total Comp Greater Than150 K	Yes (1)	TotalCompGreaterThan150KInd
Compensation From Other Srcs	0	CompensationFromOtherSrcsInd

Contractor Compensation ContractorCompensationGrp (5 entries)

Address Line1ContractorAddress/USAddress/AddressLine1Txt	CityContractorAddress/USAddress/CityNm	State AbbreviationContractorAddress/USAddress/StateAbbreviationCd	ZIPContractorAddress/USAddress/ZIPCd	ServicesServicesDesc	CompensationCompensationAmt
MGTEAMPLUS
1788 ELISON LN UNIT 1	MISSOULA	MT	59801	MANAGEMENT AND OUTSOURCED HR SERVICES	$274,789
VINTAGE IT SERVICES
13785 RESEARCH BLVD SUITE 125	AUSTIN	TX	78750	IT SERVICES	$258,280
FASTMARKIT
814 LIMESTONE DR	ERIE	CO	80516	MARKETING	$228,870
INTERACTIVE BLUE
23 ROCKWOOD ST	MELROSE	MA	02176	WEBSITE DEVELOPMENT	$148,458
DIALPAD INC
2700 CAMINO RAMON SUITE 490	SAN RAMON	CA	94583	COMMUNICATION SERVICES	$139,980

Field	Value	IRS element (for citing)
Cntrct Rcvd Greater Than100 K	5	CntrctRcvdGreaterThan100KCnt
All Other Contributions	$70,639	AllOtherContributionsAmt
Total Contributions	$70,639	TotalContributionsAmt

Program Service Revenue ProgramServiceRevenueGrp (4 entries)

DescDesc	BusinessBusinessCd	Total Revenue ColumnTotalRevenueColumnAmt	Related Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmt	Unrelated Business RevenueUnrelatedBusinessRevenueAmt
MEMBERSHIP DUES	541900	$11,718,822	$11,718,822
DIRECTORY PROGRAM	561000	$1,393,787		$1,393,787
OTHER PROGRAM REVENUE	541900	$12,410	$12,410
PROJECT REVENUE	541900	$1,550	$1,550

Field	Value	IRS element (for citing)
Total Program Service Revenue	$13,126,569	TotalProgramServiceRevenueAmt

Investment Income InvestmentIncomeGrp

Field	Value	IRS element (for citing)
Total Revenue Column	$129,214	TotalRevenueColumnAmt
Exclusion	$129,214	ExclusionAmt

Gross Rents GrossRentsGrp

Field	Value	IRS element (for citing)
Real	$64,558	RealAmt

Less Rental Expenses LessRentalExpensesGrp

Field	Value	IRS element (for citing)
Real	$0	RealAmt

Rental Income Or Loss RentalIncomeOrLossGrp

Field	Value	IRS element (for citing)
Real	$64,558	RealAmt

Net Rental Income Or Loss NetRentalIncomeOrLossGrp

Field	Value	IRS element (for citing)
Total Revenue Column	$64,558	TotalRevenueColumnAmt
Unrelated Business Revenue	$33,516	UnrelatedBusinessRevenueAmt
Exclusion	$31,042	ExclusionAmt

Other Revenue Misc OtherRevenueMiscGrp

Field	Value	IRS element (for citing)
Desc	OTHER INCOME	Desc
Business	541900	BusinessCd
Total Revenue Column	$2,734	TotalRevenueColumnAmt
Related Or Exempt Func Income	$2,734	RelatedOrExemptFuncIncomeAmt

Field	Value	IRS element (for citing)
Other Revenue Total	$2,734	OtherRevenueTotalAmt

Total Revenue TotalRevenueGrp

Field	Value	IRS element (for citing)
Total Revenue Column	$13,393,714	TotalRevenueColumnAmt
Related Or Exempt Func Income	$11,735,516	RelatedOrExemptFuncIncomeAmt
Unrelated Business Revenue	$1,427,303	UnrelatedBusinessRevenueAmt
Exclusion	$160,256	ExclusionAmt

Comp Current Ofcr Directors CompCurrentOfcrDirectorsGrp

Field	Value	IRS element (for citing)
Total	$1,682,445	TotalAmt

Other Salaries And Wages OtherSalariesAndWagesGrp

Field	Value	IRS element (for citing)
Total	$3,534,370	TotalAmt

Pension Plan Contributions PensionPlanContributionsGrp

Field	Value	IRS element (for citing)
Total	$255,607	TotalAmt

Other Employee Benefits OtherEmployeeBenefitsGrp

Field	Value	IRS element (for citing)
Total	$836,395	TotalAmt

Payroll Taxes PayrollTaxesGrp

Field	Value	IRS element (for citing)
Total	$566,541	TotalAmt

Fees For Services Legal FeesForServicesLegalGrp

Field	Value	IRS element (for citing)
Total	$80,998	TotalAmt

Fees For Services Accounting FeesForServicesAccountingGrp

Field	Value	IRS element (for citing)
Total	$93,930	TotalAmt

Fees For Services Other FeesForServicesOtherGrp

Field	Value	IRS element (for citing)
Total	$44,449	TotalAmt

Advertising AdvertisingGrp

Field	Value	IRS element (for citing)
Total	$512,301	TotalAmt

Office Expenses OfficeExpensesGrp

Field	Value	IRS element (for citing)
Total	$927,573	TotalAmt

Information Technology InformationTechnologyGrp

Field	Value	IRS element (for citing)
Total	$720,559	TotalAmt

Occupancy OccupancyGrp

Field	Value	IRS element (for citing)
Total	$417,986	TotalAmt

Travel TravelGrp

Field	Value	IRS element (for citing)
Total	$135,235	TotalAmt

Conferences Meetings ConferencesMeetingsGrp

Field	Value	IRS element (for citing)
Total	$83,298	TotalAmt

Interest InterestGrp

Field	Value	IRS element (for citing)
Total	$158,240	TotalAmt

Depreciation Depletion DepreciationDepletionGrp

Field	Value	IRS element (for citing)
Total	$402,946	TotalAmt

Insurance InsuranceGrp

Field	Value	IRS element (for citing)
Total	$116,803	TotalAmt

Other Expenses OtherExpensesGrp (3 entries)

DescDesc	TotalTotalAmt
COMMISSIONS	$2,613,238
DUES & SUBSCRIPTIONS	$782,026
MISCELLANEOUS	$140,006

Total Functional Expenses TotalFunctionalExpensesGrp

Field	Value	IRS element (for citing)
Total	$14,104,946	TotalAmt

Cash Non Interest Bearing CashNonInterestBearingGrp

Field	Value	IRS element (for citing)
BOY	$540,774	BOYAmt
EOY	$421,334	EOYAmt

Savings And Temp Cash Invst SavingsAndTempCashInvstGrp

Field	Value	IRS element (for citing)
BOY	$3,693,223	BOYAmt
EOY	$2,839,116	EOYAmt

Prepaid Expenses Defrd Charges PrepaidExpensesDefrdChargesGrp

Field	Value	IRS element (for citing)
BOY	$0	BOYAmt
EOY	$339	EOYAmt

Field	Value	IRS element (for citing)
Land Bldg Equip Cost Or Other Bss	$11,116,488	LandBldgEquipCostOrOtherBssAmt
Land Bldg Equip Accum Deprec	$2,630,878	LandBldgEquipAccumDeprecAmt

Land Bldg Equip Basis Net LandBldgEquipBasisNetGrp

Field	Value	IRS element (for citing)
BOY	$8,872,936	BOYAmt
EOY	$8,485,610	EOYAmt

Investments Pub Traded Sec InvestmentsPubTradedSecGrp

Field	Value	IRS element (for citing)
EOY	$18,359	EOYAmt

Other Assets Total OtherAssetsTotalGrp

Field	Value	IRS element (for citing)
BOY	$54,328	BOYAmt
EOY	$486,216	EOYAmt

Total Assets TotalAssetsGrp

Field	Value	IRS element (for citing)
BOY	$13,161,261	BOYAmt
EOY	$12,250,974	EOYAmt

Accounts Payable Accr Expnss AccountsPayableAccrExpnssGrp

Field	Value	IRS element (for citing)
BOY	$2,508	BOYAmt
EOY	$0	EOYAmt

Mortg Notes Pybl Scrd Invst Prop MortgNotesPyblScrdInvstPropGrp

Field	Value	IRS element (for citing)
BOY	$3,717,279	BOYAmt
EOY	$3,520,732	EOYAmt

Total Liabilities TotalLiabilitiesGrp

Field	Value	IRS element (for citing)
BOY	$3,719,787	BOYAmt
EOY	$3,520,732	EOYAmt

Field	Value	IRS element (for citing)
Organization Follows FASB117	Yes (X)	OrganizationFollowsFASB117Ind

No Donor Restriction Net Assets NoDonorRestrictionNetAssetsGrp

Field	Value	IRS element (for citing)
BOY	$9,437,474	BOYAmt
EOY	$8,726,242	EOYAmt

Donor Restriction Net Assets DonorRestrictionNetAssetsGrp

Field	Value	IRS element (for citing)
BOY	$4,000	BOYAmt
EOY	$4,000	EOYAmt

Total Net Assets Fund Balance TotalNetAssetsFundBalanceGrp

Field	Value	IRS element (for citing)
BOY	$9,441,474	BOYAmt
EOY	$8,730,242	EOYAmt

Tot Liab Net Assets Fund Balance TotLiabNetAssetsFundBalanceGrp

Field	Value	IRS element (for citing)
BOY	$13,161,261	BOYAmt
EOY	$12,250,974	EOYAmt

Field	Value	IRS element (for citing)
Reconcilation Revenue Expnss	-$711,232	ReconcilationRevenueExpnssAmt
Other Changes In Net Assets	$0	OtherChangesInNetAssetsAmt
Info In Schedule O Part XII	Yes (X)	InfoInScheduleOPartXIIInd
Method Of Accounting Other	Yes (X)	MethodOfAccountingOtherInd
Accountant Compile Or Review	0	AccountantCompileOrReviewInd
FS Audited	Yes (1)	FSAuditedInd

FS Audited Basis FSAuditedBasisGrp

Field	Value	IRS element (for citing)
Consolidated Basis Fincl Stmt	Yes (X)	ConsolidatedBasisFinclStmtInd

Field	Value	IRS element (for citing)
Audit Committee	Yes (1)	AuditCommitteeInd
Federal Grant Audit Required	0	FederalGrantAuditRequiredInd

Schedule D IRS990ScheduleD

CY Endwmt Fund CYEndwmtFundGrp

Field	Value	IRS element (for citing)
Beginning Year Balance	$4,000	BeginningYearBalanceAmt
End Year Balance	$4,000	EndYearBalanceAmt

CY Minus1 Yr Endwmt Fund CYMinus1YrEndwmtFundGrp

Field	Value	IRS element (for citing)
Beginning Year Balance	$4,000	BeginningYearBalanceAmt
End Year Balance	$4,000	EndYearBalanceAmt

CY Minus2 Yr Endwmt Fund CYMinus2YrEndwmtFundGrp

Field	Value	IRS element (for citing)
Beginning Year Balance	$4,000	BeginningYearBalanceAmt
End Year Balance	$4,000	EndYearBalanceAmt

CY Minus3 Yr Endwmt Fund CYMinus3YrEndwmtFundGrp

Field	Value	IRS element (for citing)
Beginning Year Balance	$4,000	BeginningYearBalanceAmt
Investment Earnings Or Losses	$1	InvestmentEarningsOrLossesAmt
Other Expenditures	$1	OtherExpendituresAmt
End Year Balance	$4,000	EndYearBalanceAmt

CY Minus4 Yr Endwmt Fund CYMinus4YrEndwmtFundGrp

Field	Value	IRS element (for citing)
Beginning Year Balance	$4,000	BeginningYearBalanceAmt
Investment Earnings Or Losses	$1	InvestmentEarningsOrLossesAmt
Other Expenditures	$1	OtherExpendituresAmt
End Year Balance	$4,000	EndYearBalanceAmt

Field	Value	IRS element (for citing)
Prmnnt Endowment Balance EOY	1.00000	PrmnntEndowmentBalanceEOYPct
Endowments Held Unrelated Org	0	EndowmentsHeldUnrelatedOrgInd
Endowments Held Related Org	0	EndowmentsHeldRelatedOrgInd

Land LandGrp

Field	Value	IRS element (for citing)
Other Cost Or Other Basis	$2,067,698	OtherCostOrOtherBasisAmt
Book Value	$2,067,698	BookValueAmt

Buildings BuildingsGrp

Field	Value	IRS element (for citing)
Other Cost Or Other Basis	$7,701,363	OtherCostOrOtherBasisAmt
Depreciation	$1,641,126	DepreciationAmt
Book Value	$6,060,237	BookValueAmt

Equipment EquipmentGrp

Field	Value	IRS element (for citing)
Other Cost Or Other Basis	$1,347,427	OtherCostOrOtherBasisAmt
Depreciation	$989,752	DepreciationAmt
Book Value	$357,675	BookValueAmt

Field	Value	IRS element (for citing)
Total Book Value Land Buildings	$8,485,610	TotalBookValueLandBuildingsAmt
Total Rev Etc Audited Fincl Stmt	$13,456,934	TotalRevEtcAuditedFinclStmtAmt
Donated Services And Use Fclts	$53,220	DonatedServicesAndUseFcltsAmt
Other Revenue	$10,000	OtherRevenueAmt
Revenue Not Reported	$63,220	RevenueNotReportedAmt
Revenue Subtotal	$13,393,714	RevenueSubtotalAmt
Revenue Not Reported Fincl Stmt	$0	RevenueNotReportedFinclStmtAmt
Total Revenue Per Form990	$13,393,714	TotalRevenuePerForm990Amt
Tot Expns Etc Audited Fincl Stmt	$14,595,586	TotExpnsEtcAuditedFinclStmtAmt
Donated Services Use Fclts	$53,220	DonatedServicesUseFcltsAmt
Other Expenses Included	$437,420	OtherExpensesIncludedAmt
Expenses Not Reported	$490,640	ExpensesNotReportedAmt
Expenses Subtotal	$14,104,946	ExpensesSubtotalAmt
Expenses Not Rpt Fincl Stmt	$0	ExpensesNotRptFinclStmtAmt
Total Expenses Per Form990	$14,104,946	TotalExpensesPerForm990Amt

Supplemental Information Detail SupplementalInformationDetail (3 entries)

Form And Line ReferenceFormAndLineReferenceDesc	ExplanationExplanationTxt
PART V, LINE 4:	THE ENDOWMENT FUNDS SHALL BE USED TO PROMOTE EDUCATIONAL PROGRAMMING FOR ENTREPRENEURS.
PART XI, LINE 2D - OTHER ADJUSTMENTS:	BETTER BUSINESS BUREAU EDUCATION FOUNDATION REVENUE 10,000.
PART XII, LINE 2D - OTHER ADJUSTMENTS:	BETTER BUSINESS BUREAU EDUCATION FOUNDATION EXPENSES 437,420.

Schedule J IRS990ScheduleJ

Field	Value	IRS element (for citing)
Club Dues Or Fees	Yes (X)	ClubDuesOrFeesInd
Written Policy Ref T And E Expnss	Yes (1)	WrittenPolicyRefTAndEExpnssInd
Substantiation Required	Yes (1)	SubstantiationRequiredInd
Compensation Committee	Yes (X)	CompensationCommitteeInd
Independent Consultant	Yes (X)	IndependentConsultantInd
Form990 Of Other Organizations	Yes (X)	Form990OfOtherOrganizationsInd
Written Employment Contract	Yes (X)	WrittenEmploymentContractInd
Compensation Survey	Yes (X)	CompensationSurveyInd
Board Or Committee Approval	Yes (X)	BoardOrCommitteeApprovalInd
Severance Payment	Yes (1)	SeverancePaymentInd
Supplemental Nonqual Rtr Plan	0	SupplementalNonqualRtrPlanInd
Equity Based Comp Arrngm	0	EquityBasedCompArrngmInd

Rltd Org Officer Trst Key Empl RltdOrgOfficerTrstKeyEmplGrp (8 entries)

TitleTitleTxt	Base Compensation Filing OrgBaseCompensationFilingOrgAmt	Compensation Based On Rltd OrgsCompensationBasedOnRltdOrgsAmt	Bonus Filing OrganizationBonusFilingOrganizationAmount	Bonus Related OrganizationsBonusRelatedOrganizationsAmt	Other Compensation Filing OrgOtherCompensationFilingOrgAmt	Other Compensation Rltd OrgsOtherCompensationRltdOrgsAmt	Deferred Compensation Flng OrgDeferredCompensationFlngOrgAmt	Deferred Comp Rltd OrgsDeferredCompRltdOrgsAmt	Nontaxable Benefits Filing OrgNontaxableBenefitsFilingOrgAmt	Nontaxable Benefits Rltd OrgsNontaxableBenefitsRltdOrgsAmt	Total Compensation Filing OrgTotalCompensationFilingOrgAmt	Total Compensation Rltd OrgsTotalCompensationRltdOrgsAmt	Comp Report Prior990 Filing OrgCompReportPrior990FilingOrgAmt	Comp Report Prior990 Rltd OrgsCompReportPrior990RltdOrgsAmt
ANGELL CARRIE
CEO	$473,558	$0	$269,471	$0	$0	$0	$42,250	$0	$4,576	$0	$789,855	$0	$0	$0
RUDIO COLLEEN
CSO	$274,327	$0	$443	$0	$0	$0	$10,204	$0	$3,266	$0	$288,240	$0	$0	$0
MARAIS FRANCOIS
VP OF SALES	$186,968	$0	$16,980	$0	$0	$0	$10,173	$0	$22,168	$0	$236,289	$0	$0	$0
THOMAS RENEE
BD REPRESENTATIVE	$173,443	$0	$17,447	$0	$0	$0	$9,525	$0	$1,349	$0	$201,764	$0	$0	$0
BLANCO MAGDALENA
VP OF OPERATIONS	$176,471	$0	$5,548	$0	$0	$0	$9,249	$0	$1,460	$0	$192,728	$0	$0	$0
MASSEY HEATHER
VP OF COMMUNICATIONS	$160,217	$0	$5,615	$0	$0	$0	$8,275	$0	$1,225	$0	$175,332	$0	$0	$0
ROBBERSON MONICA ANN
SALES MANAGER	$128,753	$0	$18,549	$0	$0	$0	$7,444	$0	$1,800	$0	$156,546	$0	$0	$0
LEFFINGWELL BETHANY ANNE
EXECUTIVE DIRECTOR OF DEVELOPMENT	$132,635	$0	$3,541	$0	$0	$0	$4,488	$0	$14,075	$0	$154,739	$0	$0	$0

Supplemental Information Detail SupplementalInformationDetail

Field	Value	IRS element (for citing)
Form And Line Reference	PART I, LINE 4A	FormAndLineReferenceDesc
Explanation	CHELSEA ELLIS AND COLLEEN RUDIO RECEIVED SEVERANCE PAYMENTS OF $24,720 AND $21,154, RESPECTIVELY.	ExplanationTxt

Schedule O IRS990ScheduleO

Supplemental Information Detail SupplementalInformationDetail (8 entries)

Form And Line ReferenceFormAndLineReferenceDesc	ExplanationExplanationTxt
FORM 990, PART VI, SECTION A, LINE 6	THE ORGANIZATION IS COMPRISED OF NON-VOTING MEMBERS.
FORM 990, PART VI, SECTION A, LINE 7A	ALL BOARD MEMBERS ARE ELECTED BY THE MEMBERSHIP OF THE ORGANIZATION.
FORM 990, PART VI, SECTION B, LINE 11B	THE FORM 990 IS PROVIDED TO THE EXECUTIVE COMMITTEE OF THE BOARD FOR REVIEW PRIOR TO FILING.
FORM 990, PART VI, SECTION B, LINE 12C	THE BOARD REVIEWS DISCLOSURES ANNUALLY, AND EACH QUARTER, BBB REMINDS MEMBERS OF POTENTIAL CONFLICTS, ENSURING THEY ABSTAIN FROM RELATED VOTES AND DISCUSSIONS AS APPROPRIATE.
FORM 990, PART VI, SECTION B, LINE 15	BBB CONTRACTED WITH KORN FERRY, AN INDEPENDENT THIRD PARTY, FOR COMPENSATION REVIEW FOR OFFICERS OF BBB. RESULTS ARE PRESENTED TO THE BOARD OF DIRECTORS EXECUTIVE COMPENSATION COMMITTEE, WHO SET COMPENSATION, ANNUAL INCENTIVES, AND RETIREMENT/DEFERRED COMPENSATION FOR ALL EXECUTIVE OFFICERS.
FORM 990, PART VI, SECTION C, LINE 19	THE ORGANIZATION'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON WRITTEN REQUEST.
FORM 990, PART XII, LINE 1:	MODIFIED CASH BASIS
FORM 990, PART XII, LINE 2C:	THE ORGANIZATION'S OVERSIGHT PROCESS AND ITS PROCESS FOR SELECTION OF AN INDEPENDENT ACCOUNTANT DID NOT CHANGE DURING THE TAX YEAR.

Schedule R IRS990ScheduleR

Id Related Tax Exempt Org IdRelatedTaxExemptOrgGrp

Disregarded Entity Name DisregardedEntityName

Field	Value	IRS element (for citing)
Business Name Line1	BETTER BUSINESS BUREAU EDUCATION FOUNDATION	BusinessNameLine1Txt

US Address USAddress

Field	Value	IRS element (for citing)
Address Line1	1805 RUTHERFORD LANE	AddressLine1Txt
City	AUSTIN	CityNm
State Abbreviation	TX	StateAbbreviationCd
ZIP	78754	ZIPCd

Field	Value	IRS element (for citing)
EIN	742367865	EIN
Primary Activities	CHARITABLE FOUNDATION ESTABLISHED TO EDUCATE CONSUMERS	PrimaryActivitiesTxt
Legal Domicile State	TX	LegalDomicileStateCd
Exempt Code Section	501(C)(3)	ExemptCodeSectionTxt
Public Charity Status	LINE 7	PublicCharityStatusTxt
Direct Controlling NA	N/A	DirectControllingNACd
Controlled Organization	0	ControlledOrganizationInd

Id Related Org Txbl Corp Tr IdRelatedOrgTxblCorpTrGrp

Related Organization Name RelatedOrganizationName

Field	Value	IRS element (for citing)
Business Name Line1	HEART OF TEXAS BUSINESS SERVICES INC	BusinessNameLine1Txt

US Address USAddress

Field	Value	IRS element (for citing)
Address Line1	1805 RUTHERFORD LN STE 100	AddressLine1Txt
City	AUSTIN	CityNm
State Abbreviation	TX	StateAbbreviationCd
ZIP	78754	ZIPCd

Field	Value	IRS element (for citing)
EIN	934003480	EIN
Primary Activities	MANAGEMENT SERVICES	PrimaryActivitiesTxt
Legal Domicile State	TX	LegalDomicileStateCd

Direct Controlling Entity Name DirectControllingEntityName

Field	Value	IRS element (for citing)
Business Name Line1	BETTER BUSINESS BUREAU	BusinessNameLine1Txt

Field	Value	IRS element (for citing)
Entity Type	C	EntityTypeTxt
Ownership	1.00000	OwnershipPct
Controlled Organization	Yes (1)	ControlledOrganizationInd

Field	Value	IRS element (for citing)
Receipt Of Int Annts Rnts Rylts	0	ReceiptOfIntAnntsRntsRyltsInd
Gift Grnt Or Cap Contri To Oth Org	0	GiftGrntOrCapContriToOthOrgInd
Gift Grnt Cap Contri From Oth Org	0	GiftGrntCapContriFromOthOrgInd
Loans Or Guarantees To Other Org	Yes (1)	LoansOrGuaranteesToOtherOrgInd
Loans Or Guarantees From Oth Org	0	LoansOrGuaranteesFromOthOrgInd
Div Related Organization	0	DivRelatedOrganizationInd
Asset Sale To Other Org	0	AssetSaleToOtherOrgInd
Asset Purchase From Other Org	0	AssetPurchaseFromOtherOrgInd
Asset Exchange	0	AssetExchangeInd
Rental Of Facilities To Oth Org	0	RentalOfFacilitiesToOthOrgInd
Rental Of Fclts From Oth Org	0	RentalOfFcltsFromOthOrgInd
Perform Of Services For Oth Org	0	PerformOfServicesForOthOrgInd
Perform Of Services By Other Org	0	PerformOfServicesByOtherOrgInd
Sharing Of Facilities	Yes (1)	SharingOfFacilitiesInd
Paid Employees Sharing	Yes (1)	PaidEmployeesSharingInd
Reimbursement Paid To Other Org	Yes (1)	ReimbursementPaidToOtherOrgInd
Reimbursement Paid By Other Org	Yes (1)	ReimbursementPaidByOtherOrgInd
Transfer To Other Org	0	TransferToOtherOrgInd
Transfer From Other Org	0	TransferFromOtherOrgInd