2025-11-12T12:45:23-06:00 2024-12-31 742900215 MAXWELL LOCKE & RITTER LLP 401 CONGRESS AVENUE SUITE 2000 AUSTIN TX 787019682 990 2024-01-01 741116918 BETTER BUSINESS BUREAU BETT 5124454748 1805 RUTHERFORD LANE 100 AUSTIN TX 78754 CARRIE ANGELL PRESIDENT/CEO 5124454748 2025-11-11 1 1 SHANNON PETERSON P01281287 5123703200 2025-11-11 2024 2025-03-06 01:10:19Z BBB SERVING THE HEART OF TEXAS CARRIE ANGELL 1805 RUTHERFORD LANE 100 AUSTIN TX 78754 13393714 0 X WWW.BBB.ORG X 1950 TX TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. 33 33 153 0 1427303 0 50320 70639 13402426 13126569 167201 129214 170228 67292 13790175 13393714 0 0 0 0 6363142 6875358 0 0 0 7296072 7229588 13659214 14104946 130961 -711232 13161261 12250974 3719787 3520732 9441474 8730242 X BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY:- DEVELOPING MEASURES, PROGRAMS, AND SERVICES FOR THE PROTECTION OF THE GENERAL PUBLIC- ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES- CELEBRATING MARKETPLACE ROLE MODELS- CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR- CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES 0 0 THE BBB PROMOTES A MARKETPLACE WHERE BUYERS AND CONSUMERS CAN TRUST EACH OTHER THROUGH BUSINESS REPORTING AND ACCREDITATION OF MORE THAN 15,000 ACCREDITED BUSINESSES. THE BBB PROVIDES CONSUMER PROTECTION THROUGH EDUCATION, CONSUMER WARNINGS, ALTERNATIVE DISPUTE RESOLUTION SERVICES, ADVERTISING MONITORING FOR TRUTH AND ACCURACY, AND BUSINESS REVIEWS. BBB PROVIDES CONSUMERS WITH RELIABLE BUSINESS INFORMATION THROUGH BBB SEARCH, HELPING THEM FIND ETHICAL, COMMUNITY-FOCUSED PARTNERS, REQUEST QUOTES, AND PROVIDE FREE BUSINESS REVIEWS. THE BBB PROVIDES APPROVED ACCREDITED BUSINESSES WITH BUSINESS BEST PRACTICES, AND SUPPORT THROUGH ENHANCED BUSINESS PROFILES, AND MARKETING AND PROMOTIONAL SERVICE OFFERINGS. EARNED OVER $6.3 MILLION IN MEDIA COVERAGE VALUE, SHOWCASING BBB'S LEADERSHIP IN MARKETPLACE TRUST ACROSS SEVEN MAJOR TEXAS REGIONS. EXPANDED PARTNERSHIP WITH THE NFL ALUMNI ASSOCIATION, HOSTING THE SMALL BUSINESS TRAINING CAMP SERIES. LED MILITARY AND VETERAN OUTREACH INITIATIVES THROUGH BBB MILITARY LINE AND MILITARY MAKEOVER PARTNERSHIP. SUPPORTED 11.4M WEBSITE VISITS AND 7.7M PAGE VIEWS BY CONSUMERS HONORED AS ONE OF THE BEST NON-PROFITS TO WORK FOR IN THE UNITED STATES BY THE NON-PROFIT TIMES HONORED AS ONE OF THE BEST PLACES TO WORK FOR IN TEXAS BY AUSTIN AMERICAN-STATESMAN 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 1 26 0 153 1 1 1 0 0 0 0 0 0 0 X 33 33 0 0 0 0 1 1 0 1 1 0 0 0 1 1 1 1 1 1 1 0 X JESSICA PELACHE 5122011709 1805 RUTHERFORD LANE STE 100 AUSTIN TX 78754 WADE LOMBARD CHAIR 1.00 X X 0 0 0 PHILIP ROBINSON BOARD DIRECTOR 1.00 X 0 0 0 T GETTERMAN EXECUTIVE COMMITTEE 1.00 X 0 0 0 SALLY MIRANDA BOARD DIRECTOR 1.00 X 0 0 0 RICK VALDEZ BOARD DIRECTOR 1.00 X 0 0 0 RICK RAVEL EXECUTIVE COMMITTEE 1.00 X 0 0 0 RICHARD JAMES BOARD DIRECTOR 1.00 X 0 0 0 JUDY OSKAM BOARD DIRECTOR 1.00 X 0 0 0 PETE PHILLIPS BOARD DIRECTOR 1.00 X 0 0 0 NICK ALTER BOARD DIRECTOR 1.00 X 0 0 0 MONTE TOMASINO BOARD DIRECTOR 1.00 X 0 0 0 MARK TITUS SECRETARY 1.00 X X 0 0 0 LAURA LEE PRATHER LEGAL COUNSEL 1.00 X 0 0 0 JUSTIN WADSWORTH BOARD DIRECTOR 1.00 X 0 0 0 PIERRE CARDENAS TREASURER 1.00 X X 0 0 0 JON ECKERT EXECUTIVE COMMITTEE 1.00 X 0 0 0 CATHERINE ROBB LEGAL COUNSEL 1.00 X 0 0 0 CARRIE ANGELL PRESIDENT 1.00 5.00 X X 0 0 0 JASON WEBBER BOARD DIRECTOR 1.00 X 0 0 0 JADE OWENS BOARD DIRECTOR 1.00 X 0 0 0 HAROLD INGERSOLL BOARD DIRECTOR 1.00 X 0 0 0 EVAN ISLAM BOARD DIRECTOR 1.00 X 0 0 0 ENRIQUE ROMERO BOARD DIRECTOR 1.00 X 0 0 0 DUSTIN FAWCETT BOARD DIRECTOR 1.00 X 0 0 0 CURT DUBOSE BOARD DIRECTOR 1.00 X 0 0 0 JOHN CARLSON EXECUTIVE COMMITTEE 1.00 X 0 0 0 JESSICA PELACHE VICE CHAIR 1.00 X X 0 0 0 BRIAN JONES IMMEDIATE PAST CHAIR 1.00 X X 0 0 0 BRIAN FRANCIS BOARD DIRECTOR 1.00 X 0 0 0 ANGIE SINKFIELD BOARD DIRECTOR 1.00 X 0 0 0 ALICIA THRASHER BOARD DIRECTOR 1.00 X 0 0 0 ALAN CUTTING BOARD DIRECTOR 1.00 X 0 0 0 ADAM DAVIS BOARD DIRECTOR 1.00 X 0 0 0 ABBY MELLOT BOARD DIRECTOR 1.00 X 0 0 0 RUDIO COLLEEN CSO 40.00 X 274770 0 13470 ANGELL CARRIE CEO 40.00 5.00 X 743029 0 46826 MASSEY HEATHER VP OF COMMUNICATIONS 40.00 X 165832 0 9500 MARAIS FRANCOIS VP OF SALES 40.00 X 203948 0 32341 BLANCO MAGDALENA VP OF OPERATIONS 40.00 X 182019 0 10709 ROBBERSON MONICA ANN SALES MANAGER 40.00 X 147302 0 9244 QUINLAN DQ VP OF MARKETING 40.00 X 135967 0 7241 THOMAS RENEE BD REPRESENTATIVE 40.00 X 190890 0 10874 LEFFINGWELL BETHANY ANNE EXECUTIVE DIRECTOR OF DEVELOPMENT 40.00 X 136176 0 18563 BACON PAUL B BR MANAGER 40.00 X 136090 0 8795 2316023 0 167563 17 0 1 0 MGTEAMPLUS 1788 ELISON LN UNIT 1 MISSOULA MT 59801 MANAGEMENT AND OUTSOURCED HR SERVICES 274789 VINTAGE IT SERVICES 13785 RESEARCH BLVD SUITE 125 AUSTIN TX 78750 IT SERVICES 258280 FASTMARKIT 814 LIMESTONE DR ERIE CO 80516 MARKETING 228870 INTERACTIVE BLUE 23 ROCKWOOD ST MELROSE MA 02176 WEBSITE DEVELOPMENT 148458 DIALPAD INC 2700 CAMINO RAMON SUITE 490 SAN RAMON CA 94583 COMMUNICATION SERVICES 139980 5 70639 70639 MEMBERSHIP DUES 541900 11718822 11718822 DIRECTORY PROGRAM 561000 1393787 1393787 OTHER PROGRAM REVENUE 541900 12410 12410 PROJECT REVENUE 541900 1550 1550 13126569 129214 129214 64558 0 64558 64558 33516 31042 OTHER INCOME 541900 2734 2734 2734 13393714 11735516 1427303 160256 1682445 3534370 255607 836395 566541 80998 93930 44449 512301 927573 720559 417986 135235 83298 158240 402946 116803 COMMISSIONS 2613238 DUES & SUBSCRIPTIONS 782026 MISCELLANEOUS 140006 14104946 540774 421334 3693223 2839116 0 339 11116488 2630878 8872936 8485610 18359 54328 486216 13161261 12250974 2508 0 3717279 3520732 3719787 3520732 X 9437474 8726242 4000 4000 9441474 8730242 13161261 12250974 -711232 0 X X 0 1 X 1 0 4000 4000 4000 4000 4000 4000 4000 1 1 4000 4000 1 1 4000 1.00000 0 0 2067698 2067698 7701363 1641126 6060237 1347427 989752 357675 8485610 13456934 53220 10000 63220 13393714 0 13393714 14595586 53220 437420 490640 14104946 0 14104946 PART V, LINE 4: THE ENDOWMENT FUNDS SHALL BE USED TO PROMOTE EDUCATIONAL PROGRAMMING FOR ENTREPRENEURS. PART XI, LINE 2D - OTHER ADJUSTMENTS: BETTER BUSINESS BUREAU EDUCATION FOUNDATION REVENUE 10,000. PART XII, LINE 2D - OTHER ADJUSTMENTS: BETTER BUSINESS BUREAU EDUCATION FOUNDATION EXPENSES 437,420. X 1 1 X X X X X X 1 0 0 ANGELL CARRIE CEO 473558 0 269471 0 0 0 42250 0 4576 0 789855 0 0 0 RUDIO COLLEEN CSO 274327 0 443 0 0 0 10204 0 3266 0 288240 0 0 0 MARAIS FRANCOIS VP OF SALES 186968 0 16980 0 0 0 10173 0 22168 0 236289 0 0 0 THOMAS RENEE BD REPRESENTATIVE 173443 0 17447 0 0 0 9525 0 1349 0 201764 0 0 0 BLANCO MAGDALENA VP OF OPERATIONS 176471 0 5548 0 0 0 9249 0 1460 0 192728 0 0 0 MASSEY HEATHER VP OF COMMUNICATIONS 160217 0 5615 0 0 0 8275 0 1225 0 175332 0 0 0 ROBBERSON MONICA ANN SALES MANAGER 128753 0 18549 0 0 0 7444 0 1800 0 156546 0 0 0 LEFFINGWELL BETHANY ANNE EXECUTIVE DIRECTOR OF DEVELOPMENT 132635 0 3541 0 0 0 4488 0 14075 0 154739 0 0 0 PART I, LINE 4A CHELSEA ELLIS AND COLLEEN RUDIO RECEIVED SEVERANCE PAYMENTS OF $24,720 AND $21,154, RESPECTIVELY. FORM 990, PART VI, SECTION A, LINE 6 THE ORGANIZATION IS COMPRISED OF NON-VOTING MEMBERS. FORM 990, PART VI, SECTION A, LINE 7A ALL BOARD MEMBERS ARE ELECTED BY THE MEMBERSHIP OF THE ORGANIZATION. FORM 990, PART VI, SECTION B, LINE 11B THE FORM 990 IS PROVIDED TO THE EXECUTIVE COMMITTEE OF THE BOARD FOR REVIEW PRIOR TO FILING. FORM 990, PART VI, SECTION B, LINE 12C THE BOARD REVIEWS DISCLOSURES ANNUALLY, AND EACH QUARTER, BBB REMINDS MEMBERS OF POTENTIAL CONFLICTS, ENSURING THEY ABSTAIN FROM RELATED VOTES AND DISCUSSIONS AS APPROPRIATE. FORM 990, PART VI, SECTION B, LINE 15 BBB CONTRACTED WITH KORN FERRY, AN INDEPENDENT THIRD PARTY, FOR COMPENSATION REVIEW FOR OFFICERS OF BBB. RESULTS ARE PRESENTED TO THE BOARD OF DIRECTORS EXECUTIVE COMPENSATION COMMITTEE, WHO SET COMPENSATION, ANNUAL INCENTIVES, AND RETIREMENT/DEFERRED COMPENSATION FOR ALL EXECUTIVE OFFICERS. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON WRITTEN REQUEST. FORM 990, PART XII, LINE 1: MODIFIED CASH BASIS FORM 990, PART XII, LINE 2C: THE ORGANIZATION'S OVERSIGHT PROCESS AND ITS PROCESS FOR SELECTION OF AN INDEPENDENT ACCOUNTANT DID NOT CHANGE DURING THE TAX YEAR. BETTER BUSINESS BUREAU EDUCATION FOUNDATION 1805 RUTHERFORD LANE AUSTIN TX 78754 742367865 CHARITABLE FOUNDATION ESTABLISHED TO EDUCATE CONSUMERS TX 501(C)(3) LINE 7 N/A 0 HEART OF TEXAS BUSINESS SERVICES INC 1805 RUTHERFORD LN STE 100 AUSTIN TX 78754 934003480 MANAGEMENT SERVICES TX BETTER BUSINESS BUREAU C 1.00000 1 0 0 0 1 0 0 0 0 0 0 0 0 0 1 1 1 1 0 0