FURP.ORG / PUBLIC DATA EXPLORER

BAYSTATE FRANKLIN MEDICAL CENTER: Form 990, tax year 2023

View the entire original 990 at ProPublica ↗

Organization
BAYSTATE FRANKLIN MEDICAL CENTER (EIN 04-2103575)
Tax period
2023-10-01 to 2024-09-30
Filed
2025-08-11
IRS object ID
202512239349300041
Schema version
2023v6.0
Source
Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header ReturnHeader

FieldValueIRS element (for citing)
Return2025-08-11T09:16:10-05:00ReturnTs
Tax Period End2024-09-30TaxPeriodEndDt

Preparer Firm PreparerFirmGrp

FieldValueIRS element (for citing)
Preparer Firm EIN861065772PreparerFirmEIN

Preparer Firm Name PreparerFirmName

FieldValueIRS element (for citing)
Business Name Line1DELOITTE TAX LLPBusinessNameLine1Txt

Preparer US Address PreparerUSAddress

FieldValueIRS element (for citing)
Address Line150 SOUTH SIXTH STREET SUITE 2800AddressLine1Txt
CityMINNEAPOLISCityNm
State AbbreviationMNStateAbbreviationCd
ZIP55402ZIPCd
FieldValueIRS element (for citing)
Return Type990ReturnTypeCd
Tax Period Begin2023-10-01TaxPeriodBeginDt

Filer Filer

FieldValueIRS element (for citing)
EIN042103575EIN

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1BAYSTATE FRANKLIN MEDICAL CENTERBusinessNameLine1Txt
FieldValueIRS element (for citing)
Business Name ControlBAYSBusinessNameControlTxt
Phone4137940000PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line1164 HIGH STREETAddressLine1Txt
CityGREENFIELDCityNm
State AbbreviationMAStateAbbreviationCd
ZIP01301ZIPCd

Business Officer BusinessOfficerGrp

FieldValueIRS element (for citing)
PersonLAURIE MARTINPersonNm
Person TitleCFO & TREASURERPersonTitleTxt
Phone4137940000PhoneNum
Signature2025-07-30SignatureDt
Discuss With Paid PreparerYes (1)DiscussWithPaidPreparerInd
FieldValueIRS element (for citing)
IRS Responsible Prty Info Curr0IRSResponsiblePrtyInfoCurrInd

Preparer Person PreparerPersonGrp

FieldValueIRS element (for citing)
Preparer PersonCHRIS MESKIMENPreparerPersonNm
PTINP01314196PTIN
Phone6123974000PhoneNum
FieldValueIRS element (for citing)
Tax2023TaxYr
Build TS2025-03-06 01:10:19ZBuildTS

Form 990 IRS990

FieldValueIRS element (for citing)
Principal OfficerLAURIE MARTINPrincipalOfficerNm

US Address USAddress

FieldValueIRS element (for citing)
Address Line1164 HIGH STREETAddressLine1Txt
CityGREENFIELDCityNm
State AbbreviationMAStateAbbreviationCd
ZIP01301ZIPCd
FieldValueIRS element (for citing)
Gross Receipts$141,463,960GrossReceiptsAmt
Group Return For Affiliates0GroupReturnForAffiliatesInd
Organization501c3Yes (X)Organization501c3Ind
Website AddressWWW.BAYSTATEHEALTH.ORG/FMCWebsiteAddressTxt
Type Of Organization CorpYes (X)TypeOfOrganizationCorpInd
Formation1895FormationYr
Legal Domicile StateMALegalDomicileStateCd
Activity Or MissionTHE MISSION OF THE ORGANIZATION IS TO IMPROVE THE HEALTH OF THE PEOPLE IN OUR COMMUNITIES EVERY DAY, WITH QUALITY AND COMPASSION.ActivityOrMissionDesc
Voting Members Governing Body21VotingMembersGoverningBodyCnt
Voting Members Independent16VotingMembersIndependentCnt
Total Employee904TotalEmployeeCnt
Total Volunteers219TotalVolunteersCnt
Total Gross UBI$0TotalGrossUBIAmt
Net Unrelated Bus Txbl Incm$0NetUnrelatedBusTxblIncmAmt
PY Contributions Grants$5,256,594PYContributionsGrantsAmt
CY Contributions Grants$1,733,797CYContributionsGrantsAmt
PY Program Service Revenue$116,843,135PYProgramServiceRevenueAmt
CY Program Service Revenue$123,749,254CYProgramServiceRevenueAmt
PY Investment Income$447,338PYInvestmentIncomeAmt
CY Investment Income$2,271,681CYInvestmentIncomeAmt
PY Other Revenue$5,994,966PYOtherRevenueAmt
CY Other Revenue$13,316,411CYOtherRevenueAmt
PY Total Revenue$128,542,033PYTotalRevenueAmt
CY Total Revenue$141,071,143CYTotalRevenueAmt
PY Grants And Similar Paid$0PYGrantsAndSimilarPaidAmt
CY Grants And Similar Paid$12,407CYGrantsAndSimilarPaidAmt
PY Benefits Paid To Members$0PYBenefitsPaidToMembersAmt
CY Benefits Paid To Members$0CYBenefitsPaidToMembersAmt
PY Salaries Comp Emp Bnft Paid$52,080,932PYSalariesCompEmpBnftPaidAmt
CY Salaries Comp Emp Bnft Paid$53,370,626CYSalariesCompEmpBnftPaidAmt
PY Total Prof Fndrsng Expns$0PYTotalProfFndrsngExpnsAmt
CY Total Prof Fndrsng Expns$0CYTotalProfFndrsngExpnsAmt
CY Total Fundraising Expense$0CYTotalFundraisingExpenseAmt
PY Other Expenses$76,077,347PYOtherExpensesAmt
CY Other Expenses$79,804,349CYOtherExpensesAmt
PY Total Expenses$128,158,279PYTotalExpensesAmt
CY Total Expenses$133,187,382CYTotalExpensesAmt
PY Revenues Less Expenses$383,754PYRevenuesLessExpensesAmt
CY Revenues Less Expenses$7,883,761CYRevenuesLessExpensesAmt
Total Assets BOY$84,508,876TotalAssetsBOYAmt
Total Assets EOY$89,670,921TotalAssetsEOYAmt
Total Liabilities BOY$40,381,752TotalLiabilitiesBOYAmt
Total Liabilities EOY$32,735,711TotalLiabilitiesEOYAmt
Net Assets Or Fund Balances BOY$44,127,124NetAssetsOrFundBalancesBOYAmt
Net Assets Or Fund Balances EOY$56,935,210NetAssetsOrFundBalancesEOYAmt
Info In Schedule O Part IIIYes (X)InfoInScheduleOPartIIIInd
MissionTHE MISSION OF THE ORGANIZATION IS TO IMPROVE THE HEALTH OF THE PEOPLE IN OUR COMMUNITIES EVERY DAY, WITH QUALITY AND COMPASSION.MissionDesc
Significant New Program Srvc0SignificantNewProgramSrvcInd
Significant Change0SignificantChangeInd
Expense$47,113,008ExpenseAmt
Revenue$46,302,929RevenueAmt
DescINPATIENT HEALTHCARE SERVICES - PROVIDING INPATIENT COMMUNITY-BASED MEDICINE AND TERTIARY CARE TO THE SURROUNDING REGION. SERVICES ARE AVAILABLE TO INDIVIDUALS REGARDLESS OF THEIR ABILITY TO PAY. DURING FY24, BAYSTATE FRANKLIN MEDICAL CENTER PROVIDED 20,538 PATIENT DAYS OF INPATIENT SERVICES, WITH 4,988 DISCHARGES.Desc

Prog Srvc Accom Acty2 ProgSrvcAccomActy2Grp

FieldValueIRS element (for citing)
Expense$47,345,383ExpenseAmt
Grant$12,407GrantAmt
Revenue$53,901,680RevenueAmt
DescOUTPATIENT HEALTHCARE SERVICES - PROVIDING OUTPATIENT CLINICAL SERVICES TO THE SURROUNDING REGION. SERVICES ARE AVAILABLE TO INDIVIDUALS REGARDLESS OF THEIR ABILITY TO PAY. DURING FY24, BAYSTATE FRANKLIN MEDICAL CENTER HAD 92,499 OUTPATIENT VISITS.Desc

Prog Srvc Accom Acty3 ProgSrvcAccomActy3Grp

FieldValueIRS element (for citing)
Expense$11,706,303ExpenseAmt
Revenue$17,410,107RevenueAmt
DescEMERGENCY DEPARTMENT SERVICES - PROVIDING EMERGENCY DEPARTMENT SERVICES TO THE SURROUNDING REGION. SERVICES ARE AVAILABLE TO INDIVIDUALS REGARDLESS OF THEIR ABILITY TO PAY. DURING FY24, BAYSTATE FRANKLIN MEDICAL CENTER HAD 26 473 EMERGENCY DEPARTMENT VISITS.Desc

Prog Srvc Accom Acty Other ProgSrvcAccomActyOtherGrp

FieldValueIRS element (for citing)
Expense$16,899,545ExpenseAmt
Revenue$18,984,462RevenueAmt
DescOTHER PROGRAM SERVICES - PROVIDING PHARMACY SERVICES TO THE SURROUNDING REGION. SERVICES AVAILABLE TO INDIVIDUALS REGARDLESS OF THEIR ABILITY TO PAY.Desc
FieldValueIRS element (for citing)
Total Other Prog Srvc Expense$16,899,545TotalOtherProgSrvcExpenseAmt
Total Other Prog Srvc Revenue$18,984,462TotalOtherProgSrvcRevenueAmt
Total Program Service Expenses$123,064,239TotalProgramServiceExpensesAmt
Described In Section501c3Yes (1)DescribedInSection501c3Ind
Schedule B RequiredYes (1)ScheduleBRequiredInd
Political Campaign Acty0PoliticalCampaignActyInd
Lobbying ActivitiesYes (1)LobbyingActivitiesInd
Subject To Proxy Tax0SubjectToProxyTaxInd
Donor Advised Fund0DonorAdvisedFundInd
Conservation Easements0ConservationEasementsInd
Collections Of Art0CollectionsOfArtInd
Credit Counseling0CreditCounselingInd
Donor Rstr Or Quasi Endowments0DonorRstrOrQuasiEndowmentsInd
Report Land Building EquipmentYes (1)ReportLandBuildingEquipmentInd
Report Investments Other Sec0ReportInvestmentsOtherSecInd
Report Program Related Invst0ReportProgramRelatedInvstInd
Report Other AssetsYes (1)ReportOtherAssetsInd
Report Other LiabilitiesYes (1)ReportOtherLiabilitiesInd
Include FIN48 Footnote0IncludeFIN48FootnoteInd
Independent Audit Fincl Stmt0IndependentAuditFinclStmtInd
Consolidated Audit Fincl StmtYes (1)ConsolidatedAuditFinclStmtInd
School Operating0SchoolOperatingInd
Foreign Office0ForeignOfficeInd
Foreign Activities0ForeignActivitiesInd
More Than5000 K To Org0MoreThan5000KToOrgInd
More Than5000 K To Individuals0MoreThan5000KToIndividualsInd
Professional Fundraising0ProfessionalFundraisingInd
Fundraising Activities0FundraisingActivitiesInd
Gaming Activities0GamingActivitiesInd
Operate HospitalYes (1)OperateHospitalInd
Audited Financial Stmt AttYes (1)AuditedFinancialStmtAttInd
Grants To OrganizationsYes (1)GrantsToOrganizationsInd
Grants To IndividualsYes (1)GrantsToIndividualsInd
Schedule J RequiredYes (1)ScheduleJRequiredInd
Tax Exempt BondsYes (1)TaxExemptBondsInd
Invest Tax Exempt Bonds0InvestTaxExemptBondsInd
Escrow Account0EscrowAccountInd
On Behalf Of Issuer0OnBehalfOfIssuerInd
Engaged In Excess Benefit Trans0EngagedInExcessBenefitTransInd
PY Excess Benefit Trans0PYExcessBenefitTransInd
Loan Outstanding0LoanOutstandingInd
Grant To Related Person0GrantToRelatedPersonInd
Business Rln With Org Mem0BusinessRlnWithOrgMemInd
Business Rln With Fam Mem0BusinessRlnWithFamMemInd
Business Rln With35 Ctrl Ent0BusinessRlnWith35CtrlEntInd
Deductible Non Cash Contri0DeductibleNonCashContriInd
Deductible Art Contribution0DeductibleArtContributionInd
Terminate Operations0TerminateOperationsInd
Partial Liquidation0PartialLiquidationInd
Disregarded Entity0DisregardedEntityInd
Related EntityYes (1)RelatedEntityInd
Related Organization Ctrl Ent0RelatedOrganizationCtrlEntInd
Trnsfr Exmpt Non Chrtbl Rltd OrgYes (1)TrnsfrExmptNonChrtblRltdOrgInd
Activities Conducted Prtshp0ActivitiesConductedPrtshpInd
Schedule O RequiredYes (1)ScheduleORequiredInd
IRP Document62IRPDocumentCnt
IRP Document W2 G0IRPDocumentW2GCnt
Backup Wthld ComplianceYes (1)BackupWthldComplianceInd
Employee904EmployeeCnt
Employment Tax Returns FiledYes (1)EmploymentTaxReturnsFiledInd
Unrelated Bus Incm Over Limit0UnrelatedBusIncmOverLimitInd
Foreign Financial Account0ForeignFinancialAccountInd
Prohibited Tax Shelter Trans0ProhibitedTaxShelterTransInd
Taxable Party Notification0TaxablePartyNotificationInd
Nondeductible Contributions0NondeductibleContributionsInd
Quid Pro Quo Contributions0QuidProQuoContributionsInd
Form8282 Property Disposed Of0Form8282PropertyDisposedOfInd
Rcv Fnds To Pay Prsnl Bnft Cntrct0RcvFndsToPayPrsnlBnftCntrctInd
Pay Premiums Prsnl Bnft Cntrct0PayPremiumsPrsnlBnftCntrctInd
Indoor Tanning Services0IndoorTanningServicesInd
Subj To Tax Rmnrtn Ex Prcht Pymt0SubjToTaxRmnrtnExPrchtPymtInd
Subject To Excs Tax Net Invst Inc0SubjectToExcsTaxNetInvstIncInd
Info In Schedule O Part VIYes (X)InfoInScheduleOPartVIInd
Governing Body Voting Members21GoverningBodyVotingMembersCnt
Independent Voting Member16IndependentVotingMemberCnt
Family Or Business RlnYes (1)FamilyOrBusinessRlnInd
Delegation Of Mgmt DutiesYes (1)DelegationOfMgmtDutiesInd
Change To Org Documents0ChangeToOrgDocumentsInd
Material Diversion Or Misuse0MaterialDiversionOrMisuseInd
Members Or StockholdersYes (1)MembersOrStockholdersInd
Election Of Board MembersYes (1)ElectionOfBoardMembersInd
Decisions Subject To ApprovaYes (1)DecisionsSubjectToApprovaInd
Minutes Of Governing BodyYes (1)MinutesOfGoverningBodyInd
Minutes Of CommitteesYes (1)MinutesOfCommitteesInd
Officer Mailing Address0OfficerMailingAddressInd
Local Chapters0LocalChaptersInd
Form990 Provided To Gvrn BodyYes (1)Form990ProvidedToGvrnBodyInd
Conflict Of Interest PolicyYes (1)ConflictOfInterestPolicyInd
Annual Disclosure Covered PrsnYes (1)AnnualDisclosureCoveredPrsnInd
Regular Monitoring EnfrcYes (1)RegularMonitoringEnfrcInd
Whistleblower PolicyYes (1)WhistleblowerPolicyInd
Document Retention PolicyYes (1)DocumentRetentionPolicyInd
Compensation Process CEO0CompensationProcessCEOInd
Compensation Process Other0CompensationProcessOtherInd
Investment In Joint VentureYes (1)InvestmentInJointVentureInd
Written Policy Or ProcedureYes (1)WrittenPolicyOrProcedureInd
States Where Copy Of Return Is FldMAStatesWhereCopyOfReturnIsFldCd
Upon RequestYes (X)UponRequestInd

Books In Care Of Detail BooksInCareOfDetail

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1LAURIE MARTIN BAYSTATE HEALTH INCBusinessNameLine1Txt
FieldValueIRS element (for citing)
Phone4137940000PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line1759 CHESTNUT STREETAddressLine1Txt
CitySPRINGFIELDCityNm
State AbbreviationMAStateAbbreviationCd
ZIP01199ZIPCd
FieldValueIRS element (for citing)
Info In Schedule O Part VIIYes (X)InfoInScheduleOPartVIIInd

Form990 Part VII Section A Form990PartVIISectionAGrp (37 entries)

TitleTitleTxtAverage Hours Per WeekAverageHoursPerWeekRtAverage Hours Per Week Rltd OrgAverageHoursPerWeekRltdOrgRtIndividual Trustee Or DirectorIndividualTrusteeOrDirectorIndReportable Comp From OrgReportableCompFromOrgAmtReportable Comp From Rltd OrgReportableCompFromRltdOrgAmtOther CompensationOtherCompensationAmtOfficerOfficerIndKey EmployeeKeyEmployeeIndHighest Compensated EmployeeHighestCompensatedEmployeeInd
MARK A KEROACK MD
TRUSTEE (THRU 6/3/24)/PRESIDENT & CEO - BH1.0049.00Yes (X)$0$2,714,007$44,265
NICOLAS JABBOUR MD
TRUSTEE (AS OF 1/1/24)/CHAIR DEPT. OF SURGERY1.0049.00Yes (X)$0$1,026,932$56,490
KEVIN P MORIARTY MD
TRUSTEE (THRU 12/31/23)/CHIEF PED SURGERY5.0045.00Yes (X)$772,803$0$54,493
THAMPI AMPADI MD
TRUSTEE /SURGEON COMM PRAC50.00Yes (X)$413,422$0$54,115
AKINYELE K LOVELACE DO
TRUSTEE/PER DIEM INTERNIST1.0049.00Yes (X)$102,600$0$4,617
SARA ROURKE MD
TRUSTEE/PER DIEM URGENT CARE PHYSICIAN1.0049.00Yes (X)$31,250$0$1,719
COLLEEN W HOLMES
VICE CHAIR/TRUSTEE1.007.00Yes (X)$0$0$0Yes (X)
HARRIET A DEVERRY
CHAIR/TRUSTEE1.007.00Yes (X)$0$0$0Yes (X)
PETER D BANKO
TRUSTEE (AS OF 6/4/24)/PRESIDENT & CEO - BH1.0049.00Yes (X)$0$0$0Yes (X)
ANTONIO E DOS SANTOS
TRUSTEE1.005.00Yes (X)$0$0$0
CLAUDIA R COPLEIN DO
TRUSTEE1.005.00Yes (X)$0$0$0
DENISE R JORDAN
TRUSTEE1.005.00Yes (X)$0$0$0
ELIZABETH CARDONA
TRUSTEE (THRU 12/31/23)1.004.00Yes (X)$0$0$0
IRENE RODRIGUEZ-MARTIN
TRUSTEE1.005.00Yes (X)$0$0$0
JAMES R PHANEUF
TRUSTEE (THRU 12/31/23)1.004.00Yes (X)$0$0$0
JULIE QUINK
TRUSTEE (AS OF 1/1/24)1.005.00Yes (X)$0$0$0
LINDA THOMPSON
TRUSTEE1.005.00Yes (X)$0$0$0
MADELINE LANDRAU
TRUSTEE (AS OF 1/1/24)1.005.00Yes (X)$0$0$0
MARIA P GONCALVES
TRUSTEE1.006.00Yes (X)$0$0$0
MARK A O'CONNELL
TRUSTEE1.005.00Yes (X)$0$0$0
PAUL C PICKNELLY
TRUSTEE1.005.00Yes (X)$0$0$0
PAUL R MURPHY
TRUSTEE (THRU 12/31/23)1.004.00Yes (X)$0$0$0
RICHARD BOSSIE
TRUSTEE1.005.00Yes (X)$0$0$0
ROBERT J BACON
TRUSTEE1.005.00Yes (X)$0$0$0
RUTH H CONSTANTINE
TRUSTEE1.005.00Yes (X)$0$0$0
WILLIAM R WEBBER
TRUSTEE1.005.00Yes (X)$0$0$0
RAYMOND MCCARTHY
TRUSTEE/SVP, CFO & TREASURER BH5.0045.00$0$1,181,243$29,919Yes (X)
RONALD P BRYANT
TRUSTEE/PRESIDENT, BH COMM HOSPITALS16.0034.00$0$690,386$49,163Yes (X)
KRISTIN R DELANEY
CLERK/DIR CORP GOVERNANCE1.0049.00$0$176,880$40,432Yes (X)
NANCY REMILLARD
ASST. CLERK OF THE CORP1.0049.00$0$63,112$13,612Yes (X)
DEBORAH A PROVOST
VP CAO CNO BFMC/CRO BH25.0025.00$0$337,666$48,695Yes (X)
JANICE MAYFORTH
CFO - REGIONAL COMMUNITY HOSPITALS15.0035.00$0$238,656$42,043Yes (X)
OLGA TARAN
REGISTERED NURSE50.00$242,429$0$33,660Yes (X)
LORENE ZAMMUTO
DIR BEHAV. HEALTH- RN (THRU 7/25/24)50.00$234,289$0$36,614Yes (X)
JENNI L LANOUE
DIR PATIENT CARE SVCS50.00$187,961$0$38,182Yes (X)
JILL E POWELL-ARTUS
MANAGER, NURSING50.00$156,815$0$37,976Yes (X)
KYMBERLI MITCHELL
RN CASE MANAGER50.00$183,807$0$9,965Yes (X)
FieldValueIRS element (for citing)
Total Reportable Comp From Org$2,325,376TotalReportableCompFromOrgAmt
Tot Reportable Comp Rltd Org$6,428,882TotReportableCompRltdOrgAmt
Total Other Compensation$595,960TotalOtherCompensationAmt
Indiv Rcvd Greater Than100 K83IndivRcvdGreaterThan100KCnt
Former Ofcr Employees Listed0FormerOfcrEmployeesListedInd
Total Comp Greater Than150 KYes (1)TotalCompGreaterThan150KInd
Compensation From Other SrcsYes (1)CompensationFromOtherSrcsInd

Contractor Compensation ContractorCompensationGrp (5 entries)

Address Line1ContractorAddress/USAddress/AddressLine1TxtCityContractorAddress/USAddress/CityNmState AbbreviationContractorAddress/USAddress/StateAbbreviationCdZIPContractorAddress/USAddress/ZIPCdServicesServicesDescCompensationCompensationAmt
BAYSTATE MEDICAL PRACTICES INC
759 CHESTNUT STREETSPRINGFIELDMA01199PHYSICIAN SERVICES$16,689,950
BAYSTATE ADMINISTRATIVE SERVICES INC
759 CHESTNUT STREETSPRINGFIELDMA01199MANAGEMENT / I.S. SERVICES$11,951,081
SHIFTWISE
180 SW STREET SUITE 510PORTLANDOR97201SUPPORT SERVICES$6,219,732
BAYSTATE MEDICAL CENTER
759 CHESTNUT STREEETSPRINGFIELDMA01199LAB SERVICES/ SUPPORT SERVICES$6,172,430
CLINICAL & SUPPORT OPTIONS
ATWOOD DRIVE SUITE 301NORTHAMPTONMA01060SUPPORT SERVICES$893,006
FieldValueIRS element (for citing)
Cntrct Rcvd Greater Than100 K10CntrctRcvdGreaterThan100KCnt
Related Organizations$525,293RelatedOrganizationsAmt
Government Grants$1,208,504GovernmentGrantsAmt
Total Contributions$1,733,797TotalContributionsAmt

Program Service Revenue ProgramServiceRevenueGrp (3 entries)

DescDescBusinessBusinessCdTotal Revenue ColumnTotalRevenueColumnAmtRelated Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmt
NET PATIENT REVENUE622110$122,196,598$122,196,598
MCD WAIVER SAFETY NET622110$1,455,821$1,455,821
RELATED ORG RENTAL INC532000$96,835$96,835
FieldValueIRS element (for citing)
Total Program Service Revenue$123,749,254TotalProgramServiceRevenueAmt

Investment Income InvestmentIncomeGrp

FieldValueIRS element (for citing)
Total Revenue Column$702,832TotalRevenueColumnAmt
Exclusion$702,832ExclusionAmt

Gross Rents GrossRentsGrp

FieldValueIRS element (for citing)
Real$177,417RealAmt

Less Rental Expenses LessRentalExpensesGrp

FieldValueIRS element (for citing)
Real$191,337RealAmt

Rental Income Or Loss RentalIncomeOrLossGrp

FieldValueIRS element (for citing)
Real-$13,920RealAmt

Net Rental Income Or Loss NetRentalIncomeOrLossGrp

FieldValueIRS element (for citing)
Total Revenue Column-$13,920TotalRevenueColumnAmt
Exclusion-$13,920ExclusionAmt

Gross Amount Sales Assets GrossAmountSalesAssetsGrp

FieldValueIRS element (for citing)
Securities$1,770,329SecuritiesAmt

Less Cost Oth Basis Sales Expnss LessCostOthBasisSalesExpnssGrp

FieldValueIRS element (for citing)
Securities$201,480SecuritiesAmt

Gain Or Loss GainOrLossGrp

FieldValueIRS element (for citing)
Securities$1,568,849SecuritiesAmt

Net Gain Or Loss Investments NetGainOrLossInvestmentsGrp

FieldValueIRS element (for citing)
Total Revenue Column$1,568,849TotalRevenueColumnAmt
Exclusion$1,568,849ExclusionAmt

Other Revenue Misc OtherRevenueMiscGrp (3 entries)

DescDescBusinessBusinessCdTotal Revenue ColumnTotalRevenueColumnAmtRelated Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmtExclusionExclusionAmt
PHARMACY SERVICES621990$7,211,744$7,211,744
INTERCOMPANY SERVICES621990$589,809$589,809
CAFETERIA INCOME722514$480,407$480,407

Miscellaneous Revenue MiscellaneousRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$5,048,371TotalRevenueColumnAmt
Related Or Exempt Func Income$5,048,371RelatedOrExemptFuncIncomeAmt
FieldValueIRS element (for citing)
Other Revenue Total$13,330,331OtherRevenueTotalAmt

Total Revenue TotalRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$141,071,143TotalRevenueColumnAmt
Related Or Exempt Func Income$136,599,178RelatedOrExemptFuncIncomeAmt
Unrelated Business Revenue$0UnrelatedBusinessRevenueAmt
Exclusion$2,738,168ExclusionAmt

Grants To Domestic Orgs GrantsToDomesticOrgsGrp

FieldValueIRS element (for citing)
Total$2,407TotalAmt
Program Services$2,407ProgramServicesAmt

Grants To Domestic Individuals GrantsToDomesticIndividualsGrp

FieldValueIRS element (for citing)
Total$10,000TotalAmt
Program Services$10,000ProgramServicesAmt

Other Salaries And Wages OtherSalariesAndWagesGrp

FieldValueIRS element (for citing)
Total$42,748,867TotalAmt
Program Services$41,128,622ProgramServicesAmt
Management And General$1,620,245ManagementAndGeneralAmt

Pension Plan Contributions PensionPlanContributionsGrp

FieldValueIRS element (for citing)
Total$1,311,850TotalAmt
Program Services$1,259,376ProgramServicesAmt
Management And General$52,474ManagementAndGeneralAmt

Other Employee Benefits OtherEmployeeBenefitsGrp

FieldValueIRS element (for citing)
Total$6,147,137TotalAmt
Program Services$5,901,252ProgramServicesAmt
Management And General$245,885ManagementAndGeneralAmt

Payroll Taxes PayrollTaxesGrp

FieldValueIRS element (for citing)
Total$3,162,772TotalAmt
Program Services$3,036,261ProgramServicesAmt
Management And General$126,511ManagementAndGeneralAmt

Fees For Services Management FeesForServicesManagementGrp

FieldValueIRS element (for citing)
Total$6,085,337TotalAmt
Program Services$995,524ProgramServicesAmt
Management And General$5,089,813ManagementAndGeneralAmt

Fees For Services Legal FeesForServicesLegalGrp

FieldValueIRS element (for citing)
Total$7,905TotalAmt
Management And General$7,905ManagementAndGeneralAmt

Fees For Services Accounting FeesForServicesAccountingGrp

FieldValueIRS element (for citing)
Total$43,857TotalAmt
Management And General$43,857ManagementAndGeneralAmt

Fees For Services Lobbying FeesForServicesLobbyingGrp

FieldValueIRS element (for citing)
Total$19,666TotalAmt
Management And General$19,666ManagementAndGeneralAmt

Fees For Services Other FeesForServicesOtherGrp

FieldValueIRS element (for citing)
Total$3,615,463TotalAmt
Program Services$3,615,463ProgramServicesAmt

Advertising AdvertisingGrp

FieldValueIRS element (for citing)
Total$13TotalAmt
Program Services$13ProgramServicesAmt

Office Expenses OfficeExpensesGrp

FieldValueIRS element (for citing)
Total$36,682,291TotalAmt
Program Services$33,830,709ProgramServicesAmt
Management And General$2,851,582ManagementAndGeneralAmt

Information Technology InformationTechnologyGrp

FieldValueIRS element (for citing)
Total$8,058,332TotalAmt
Program Services$8,058,332ProgramServicesAmt

Occupancy OccupancyGrp

FieldValueIRS element (for citing)
Total$2,309,840TotalAmt
Program Services$2,309,840ProgramServicesAmt

Travel TravelGrp

FieldValueIRS element (for citing)
Total$67,670TotalAmt
Program Services$67,303ProgramServicesAmt
Management And General$367ManagementAndGeneralAmt

Conferences Meetings ConferencesMeetingsGrp

FieldValueIRS element (for citing)
Total$145,102TotalAmt
Program Services$134,638ProgramServicesAmt
Management And General$10,464ManagementAndGeneralAmt

Interest InterestGrp

FieldValueIRS element (for citing)
Total$572,166TotalAmt
Program Services$572,166ProgramServicesAmt

Depreciation Depletion DepreciationDepletionGrp

FieldValueIRS element (for citing)
Total$4,641,110TotalAmt
Program Services$4,641,110ProgramServicesAmt

Insurance InsuranceGrp

FieldValueIRS element (for citing)
Total$405,715TotalAmt
Program Services$405,715ProgramServicesAmt

Other Expenses OtherExpensesGrp (3 entries)

DescDescTotalTotalAmtProgram ServicesProgramServicesAmtManagement And GeneralManagementAndGeneralAmt
MEDICAL SUPPLIES$16,271,576$16,226,633$44,943
EQUIPMENT RENTAL$873,252$863,821$9,431
RECRUITMENT EXPENSES$5,054$5,054

Total Functional Expenses TotalFunctionalExpensesGrp

FieldValueIRS element (for citing)
Total$133,187,382TotalAmt
Program Services$123,064,239ProgramServicesAmt
Management And General$10,123,143ManagementAndGeneralAmt
Fundraising$0FundraisingAmt

Savings And Temp Cash Invst SavingsAndTempCashInvstGrp

FieldValueIRS element (for citing)
BOY$1,693,297BOYAmt
EOY$5,129,912EOYAmt

Accounts Receivable AccountsReceivableGrp

FieldValueIRS element (for citing)
BOY$15,874,343BOYAmt
EOY$16,399,547EOYAmt

Inventories For Sale Or Use InventoriesForSaleOrUseGrp

FieldValueIRS element (for citing)
BOY$2,248,882BOYAmt
EOY$2,273,594EOYAmt

Prepaid Expenses Defrd Charges PrepaidExpensesDefrdChargesGrp

FieldValueIRS element (for citing)
BOY$324,009BOYAmt
EOY$231,867EOYAmt
FieldValueIRS element (for citing)
Land Bldg Equip Cost Or Other Bss$169,593,536LandBldgEquipCostOrOtherBssAmt
Land Bldg Equip Accum Deprec$124,148,682LandBldgEquipAccumDeprecAmt

Land Bldg Equip Basis Net LandBldgEquipBasisNetGrp

FieldValueIRS element (for citing)
BOY$46,949,054BOYAmt
EOY$45,444,854EOYAmt

Investments Other Securities InvestmentsOtherSecuritiesGrp

FieldValueIRS element (for citing)
BOY$374,522BOYAmt
EOY$390,810EOYAmt

Other Assets Total OtherAssetsTotalGrp

FieldValueIRS element (for citing)
BOY$17,044,769BOYAmt
EOY$19,800,337EOYAmt

Total Assets TotalAssetsGrp

FieldValueIRS element (for citing)
BOY$84,508,876BOYAmt
EOY$89,670,921EOYAmt

Accounts Payable Accr Expnss AccountsPayableAccrExpnssGrp

FieldValueIRS element (for citing)
BOY$12,404,770BOYAmt
EOY$12,323,516EOYAmt

Deferred Revenue DeferredRevenueGrp

FieldValueIRS element (for citing)
BOY$87,907BOYAmt
EOY$167,627EOYAmt

Tax Exempt Bond Liabilities TaxExemptBondLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$18,704,525BOYAmt
EOY$17,299,841EOYAmt

Other Liabilities OtherLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$9,184,550BOYAmt
EOY$2,944,727EOYAmt

Total Liabilities TotalLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$40,381,752BOYAmt
EOY$32,735,711EOYAmt
FieldValueIRS element (for citing)
Organization Follows FASB117Yes (X)OrganizationFollowsFASB117Ind

No Donor Restriction Net Assets NoDonorRestrictionNetAssetsGrp

FieldValueIRS element (for citing)
BOY$27,565,269BOYAmt
EOY$37,678,706EOYAmt

Donor Restriction Net Assets DonorRestrictionNetAssetsGrp

FieldValueIRS element (for citing)
BOY$16,561,855BOYAmt
EOY$19,256,504EOYAmt

Total Net Assets Fund Balance TotalNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$44,127,124BOYAmt
EOY$56,935,210EOYAmt

Tot Liab Net Assets Fund Balance TotLiabNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$84,508,876BOYAmt
EOY$89,670,921EOYAmt
FieldValueIRS element (for citing)
Info In Schedule O Part XIYes (X)InfoInScheduleOPartXIInd
Reconcilation Revenue Expnss$7,883,761ReconcilationRevenueExpnssAmt
Net Unrlzd Gains Losses Invst-$20,078,454NetUnrlzdGainsLossesInvstAmt
Other Changes In Net Assets$25,002,779OtherChangesInNetAssetsAmt
Method Of Accounting AccrualYes (X)MethodOfAccountingAccrualInd
Accountant Compile Or Review0AccountantCompileOrReviewInd
FS AuditedYes (1)FSAuditedInd

FS Audited Basis FSAuditedBasisGrp

FieldValueIRS element (for citing)
Consolidated Basis Fincl StmtYes (X)ConsolidatedBasisFinclStmtInd
FieldValueIRS element (for citing)
Audit CommitteeYes (1)AuditCommitteeInd
Federal Grant Audit Required0FederalGrantAuditRequiredInd

Schedule A IRS990ScheduleA

FieldValueIRS element (for citing)
HospitalYes (X)HospitalInd

Schedule B IRS990ScheduleB

Contributor Information ContributorInformationGrp

FieldValueIRS element (for citing)
ContributorRESTRICTEDContributorNum

Contributor Business Name ContributorBusinessName

FieldValueIRS element (for citing)
Business Name Line1RESTRICTEDBusinessNameLine1

Contributor US Address ContributorUSAddress

FieldValueIRS element (for citing)
Address Line1RESTRICTEDAddressLine1
Address Line2RESTRICTEDAddressLine2
CityRESTRICTEDCity
StateRESTRICTEDState
ZIP CodeRESTRICTEDZIPCode
FieldValueIRS element (for citing)
Total ContributionsRESTRICTEDTotalContributionsAmt

Schedule C IRS990ScheduleC

FieldValueIRS element (for citing)
Volunteers0VolunteersInd
Paid Staff Or Management0PaidStaffOrManagementInd
Media Advertisements0MediaAdvertisementsInd
Mailings Members0MailingsMembersInd
Publications Or Broadcast0PublicationsOrBroadcastInd
Grants Other Organizations0GrantsOtherOrganizationsInd
Direct Contact Legislators0DirectContactLegislatorsInd
Rallies DemonstrationsYes (1)RalliesDemonstrationsInd
Rallies Demonstrations$19,666RalliesDemonstrationsAmt
Other Activities0OtherActivitiesInd
Total Lobbying Expenditures$19,666TotalLobbyingExpendituresAmt
Not Described Section501c30NotDescribedSection501c3Ind

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART II-B, LINE 1:FormAndLineReferenceDesc
ExplanationBAYSTATE FRANKLIN MEDICAL CENTER PAYS MEMBERSHIP DUES TO THE MASSACHUSETTS HOSPITAL ASSOCIATION (MHA) AND THE AMERICAN HOSPITAL ASSOCIATION (AHA). THESE ORGANIZATIONS HAVE ADVISED US THAT A PORTION OF THESE DUES ARE USED FOR LOBBYING PURPOSES FOR VARIOUS HEALTHCARE MATTERS AT THE STATE LEVEL. THE PORTION OF THESE DUES LISTED AS LOBBYING EXPENSES FOR THE YEAR ENDING SEPTEMBER 30, 2024 IS $19,666.ExplanationTxt

Schedule D IRS990ScheduleD

Land LandGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$1,145,412OtherCostOrOtherBasisAmt
Book Value$1,145,412BookValueAmt

Buildings BuildingsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$109,140,560OtherCostOrOtherBasisAmt
Depreciation$71,601,286DepreciationAmt
Book Value$37,539,274BookValueAmt

Leasehold Improvements LeaseholdImprovementsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$3,555,469OtherCostOrOtherBasisAmt
Depreciation$3,026,475DepreciationAmt
Book Value$528,994BookValueAmt

Equipment EquipmentGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$55,752,095OtherCostOrOtherBasisAmt
Depreciation$49,520,921DepreciationAmt
Book Value$6,231,174BookValueAmt
FieldValueIRS element (for citing)
Total Book Value Land Buildings$45,444,854TotalBookValueLandBuildingsAmt

Other Assets Org OtherAssetsOrgGrp (3 entries)

DescDescBook ValueBookValueAmt
BENEFICIAL INTEREST IN NET ASSETS IN BHF$13,824,263
BENEFICIAL INTEREST IN PERPETUAL TRUST BHF$5,959,155
FUNDS HELD BY BOND TRUSTEE$16,919
FieldValueIRS element (for citing)
Total Book Value Other Assets$19,800,337TotalBookValueOtherAssetsAmt

Other Liabilities Org OtherLiabilitiesOrgGrp (3 entries)

DescDescAmtAmt
DUE TO AFFILIATED COMPANIES$2,709,415
INSURANCE LIABILITY LOSS RESERVE$231,281
LEASE LIABILITY OPERATING$4,031
FieldValueIRS element (for citing)
Total Liability$2,944,727TotalLiabilityAmt

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART V, LINE 4:FormAndLineReferenceDesc
ExplanationCERTAIN ENDOWMENTS ARE HELD AT BAYSTATE HEALTH FOUNDATION (BHF), AN AFFILIATE, AND ARE REPORTED AS TEMPORARILY RESTRICTED AND PERMANENTLY RESTRICTED BUT PART V HAS NOT BEEN COMPLETED AS IT IS ALREADY ADDRESSED ON BHF'S FORM 990 (EIN 04-3549011).ExplanationTxt

Schedule H IRS990ScheduleH

FieldValueIRS element (for citing)
Financial Assistance PolicyYes (1)FinancialAssistancePolicyInd
Written PolicyYes (1)WrittenPolicyInd
All Hospitals PolicyYes (X)AllHospitalsPolicyInd
FPG Reference Free CareYes (1)FPGReferenceFreeCareInd
Percent150Yes (X)Percent150Ind
FPG Reference Discounted CareYes (1)FPGReferenceDiscountedCareInd
Percent300Yes (X)Percent300Ind
Free Care Medically IndigentYes (1)FreeCareMedicallyIndigentInd
Financial Assistance BudgetYes (1)FinancialAssistanceBudgetInd
Expenses Exceed Budget0ExpensesExceedBudgetInd
Annual Community Bnft ReportYes (1)AnnualCommunityBnftReportInd
Report Publically AvailableYes (1)ReportPublicallyAvailableInd

Financial Assistance At Cost Typ FinancialAssistanceAtCostTyp

FieldValueIRS element (for citing)
Total Community Benefit Expns$1,209,830TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$228,210DirectOffsettingRevenueAmt
Net Community Benefit Expns$981,620NetCommunityBenefitExpnsAmt
Total Expense0.00740TotalExpensePct

Unreimbursed Medicaid UnreimbursedMedicaidGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$27,244,433TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$24,561,108DirectOffsettingRevenueAmt
Net Community Benefit Expns$2,683,325NetCommunityBenefitExpnsAmt
Total Expense0.02010TotalExpensePct

Unreimbursed Costs UnreimbursedCostsGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$721,874TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$727,073DirectOffsettingRevenueAmt
Net Community Benefit Expns$0NetCommunityBenefitExpnsAmt
Total Expense0.00000TotalExpensePct

Total Financial Assistance Typ TotalFinancialAssistanceTyp

FieldValueIRS element (for citing)
Total Community Benefit Expns$29,176,137TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$25,516,391DirectOffsettingRevenueAmt
Net Community Benefit Expns$3,664,945NetCommunityBenefitExpnsAmt
Total Expense0.02750TotalExpensePct

Community Health Services CommunityHealthServicesGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$214,292TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$0DirectOffsettingRevenueAmt
Net Community Benefit Expns$214,292NetCommunityBenefitExpnsAmt
Total Expense0.00160TotalExpensePct

Health Professions Education HealthProfessionsEducationGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$1,252,128TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$433,139DirectOffsettingRevenueAmt
Net Community Benefit Expns$818,989NetCommunityBenefitExpnsAmt
Total Expense0.00610TotalExpensePct

Subsidized Health Services SubsidizedHealthServicesGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$7,493,459TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$4,031,593DirectOffsettingRevenueAmt
Net Community Benefit Expns$3,461,866NetCommunityBenefitExpnsAmt
Total Expense0.02600TotalExpensePct

Cash And In Kind Contributions CashAndInKindContributionsGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$35,917TotalCommunityBenefitExpnsAmt
Net Community Benefit Expns$35,917NetCommunityBenefitExpnsAmt
Total Expense0.00030TotalExpensePct

Total Other Benefits TotalOtherBenefitsGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$8,995,796TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$4,464,732DirectOffsettingRevenueAmt
Net Community Benefit Expns$4,531,064NetCommunityBenefitExpnsAmt
Total Expense0.03400TotalExpensePct

Total Community Benefits TotalCommunityBenefitsGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$38,171,933TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$29,981,123DirectOffsettingRevenueAmt
Net Community Benefit Expns$8,196,009NetCommunityBenefitExpnsAmt
Total Expense0.06150TotalExpensePct

Economic Development EconomicDevelopmentGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$1,850TotalCommunityBenefitExpnsAmt
Direct Offsetting Revenue$0DirectOffsettingRevenueAmt
Net Community Benefit Expns$1,850NetCommunityBenefitExpnsAmt
Total Expense0.00000TotalExpensePct

Total Communtity Building Acty TotalCommuntityBuildingActyGrp

FieldValueIRS element (for citing)
Total Community Benefit Expns$1,850TotalCommunityBenefitExpnsAmt
Net Community Benefit Expns$1,850NetCommunityBenefitExpnsAmt
Total Expense0.00000TotalExpensePct
FieldValueIRS element (for citing)
Bad Debt Expense ReportedYes (1)BadDebtExpenseReportedInd
Bad Debt Expense$1,126,851BadDebtExpenseAmt
Bad Debt Expense Attributable$1,284BadDebtExpenseAttributableAmt
Reimbursed By Medicare$31,843,566ReimbursedByMedicareAmt
Cost Of Care Reimbursed By Medcr$29,241,635CostOfCareReimbursedByMedcrAmt
Medicare Surplus Or Shortfall$2,601,931MedicareSurplusOrShortfallAmt

Costing Methodology Used CostingMethodologyUsedGrp

FieldValueIRS element (for citing)
Cost To Charge RatioYes (X)CostToChargeRatioInd
FieldValueIRS element (for citing)
Written Debt Collection PolicyYes (1)WrittenDebtCollectionPolicyInd
Financial Assistance PrvsnYes (1)FinancialAssistancePrvsnInd
Hospital Facilities1HospitalFacilitiesCnt

Hospital Facilities HospitalFacilitiesGrp

FieldValueIRS element (for citing)
Facility1FacilityNum

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1BAYSTATE FRANKLIN MEDICAL CENTERBusinessNameLine1Txt

US Address USAddress

FieldValueIRS element (for citing)
Address Line1164 HIGH STREETAddressLine1Txt
CityGREENFIELDCityNm
State AbbreviationMAStateAbbreviationCd
ZIP01301ZIPCd
FieldValueIRS element (for citing)
State License2120StateLicenseNum
Licensed HospitalYes (X)LicensedHospitalInd
General Medical And SurgicalYes (X)GeneralMedicalAndSurgicalInd
Emergency Room24 HrsYes (X)EmergencyRoom24HrsInd

Hospital Fclty Policies Prctc HospitalFcltyPoliciesPrctcGrp

Hospital Facility Name HospitalFacilityName

FieldValueIRS element (for citing)
Business Name Line1BAYSTATE FRANKLIN MEDICAL CENTERBusinessNameLine1Txt
FieldValueIRS element (for citing)
Facility1FacilityNum
First Licensed CY Or PY0FirstLicensedCYOrPYInd
Tax Exempt Hospital CY Or PY0TaxExemptHospitalCYOrPYInd
CHNA ConductedYes (1)CHNAConductedInd
Community DefinitionYes (X)CommunityDefinitionInd
Community DemographicsYes (X)CommunityDemographicsInd
Existing ResourcesYes (X)ExistingResourcesInd
How Data ObtainedYes (X)HowDataObtainedInd
Community Health NeedsYes (X)CommunityHealthNeedsInd
Other Health IssuesYes (X)OtherHealthIssuesInd
Community Hlth Needs Id ProcessYes (X)CommunityHlthNeedsIdProcessInd
Consulting ProcessYes (X)ConsultingProcessInd
Prior CHNA ImpactYes (X)PriorCHNAImpactInd
CHNA Conducted21CHNAConductedYr
Take Into Account Others InputYes (1)TakeIntoAccountOthersInputInd
CHNA Conducted With Other FcltsYes (1)CHNAConductedWithOtherFcltsInd
CHNA Conducted With Non FcltsYes (1)CHNAConductedWithNonFcltsInd
CHNA Report Widely AvailableYes (1)CHNAReportWidelyAvailableInd
Rpt Available On Own WebsiteYes (X)RptAvailableOnOwnWebsiteInd
Own Website URLBAYSTATEHEALTH.ORG/CHNAOwnWebsiteURLTxt
Other WebsiteYes (X)OtherWebsiteInd
Other Website URLPUBLICHEALTHWM.ORGOtherWebsiteURLTxt
Paper Copy Public InspectionYes (X)PaperCopyPublicInspectionInd
Rpt Available Thru Other MethodYes (X)RptAvailableThruOtherMethodInd
Implementation Strategy AdoptYes (1)ImplementationStrategyAdoptInd
Implementation Strategy Adpt21ImplementationStrategyAdptYr
Strategy Posted WebsiteYes (1)StrategyPostedWebsiteInd
Strategy Website URLBAYSTATEHEALTH.ORG/CHNAStrategyWebsiteURLTxt
Organization Incur Excise Tax0OrganizationIncurExciseTaxInd
Elig Criteria ExplainedYes (1)EligCriteriaExplainedInd
FPG Family Incm Lmt Free DscntYes (X)FPGFamilyIncmLmtFreeDscntInd
FPG Family Incm Lmt Free Care150.000000000000FPGFamilyIncmLmtFreeCarePct
FPG Family Incm Lmt Dscnt Care300.000000000000FPGFamilyIncmLmtDscntCarePct
Income Level CriteriaYes (X)IncomeLevelCriteriaInd
Medical Indigency CriteriaYes (X)MedicalIndigencyCriteriaInd
Insurance Status CriteriaYes (X)InsuranceStatusCriteriaInd
Explained BasisYes (1)ExplainedBasisInd
App Financial Asst ExplnYes (1)AppFinancialAsstExplnInd
Described InfoYes (X)DescribedInfoInd
Described Suprt DocYes (X)DescribedSuprtDocInd
Provided Hospital ContactYes (X)ProvidedHospitalContactInd
Provided Nonprofit ContactYes (X)ProvidedNonprofitContactInd
Other MethodYes (X)OtherMethodInd
Includes Publicity MeasuresYes (1)IncludesPublicityMeasuresInd
FAP Available On WebsiteYes (X)FAPAvailableOnWebsiteInd
FAP Available On Website URLSEE PART V, SECTION CFAPAvailableOnWebsiteURLTxt
FAP App Available On WebsiteYes (X)FAPAppAvailableOnWebsiteInd
FAP App Available On Website URLSEE PART V, SECTION CFAPAppAvailableOnWebsiteURLTxt
FAP Summary On WebsiteYes (X)FAPSummaryOnWebsiteInd
FAP Summary On Website URLSEE PART V, SECTION CFAPSummaryOnWebsiteURLTxt
FAP Avlbl On Request No ChargeYes (X)FAPAvlblOnRequestNoChargeInd
FAP App Avlbl On Request No ChrgYes (X)FAPAppAvlblOnRequestNoChrgInd
FAP Sum Avlbl On Request No ChrgYes (X)FAPSumAvlblOnRequestNoChrgInd
Notified FAP Copy Bill DisplayYes (X)NotifiedFAPCopyBillDisplayInd
Communtity Notified FAPYes (X)CommuntityNotifiedFAPInd
FAP TranslatedYes (X)FAPTranslatedInd
Other PublicityYes (X)OtherPublicityInd
FAP Actions On NonpaymentYes (1)FAPActionsOnNonpaymentInd
Permit No ActionsYes (X)PermitNoActionsInd
Collection Activities0CollectionActivitiesInd
None MadeYes (X)NoneMadeInd
Nondis Emergency Care PolicyYes (1)NondisEmergencyCarePolicyInd
Look Back Medicare PrivateYes (X)LookBackMedicarePrivateInd
Amounts Generally Billed0AmountsGenerallyBilledInd
Gross Charges0GrossChargesInd

Supplemental Information SupplementalInformationGrp (12 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 5: BAYSTATE HEALTH HOSPITALS SERVE AS PART OF THE COALITION OF WESTERN MASSACHUSETTS HOSPITALS/INSURER (COALITION). THE COALITION IS A PARTNERSHIP BETWEEN EIGHT NON-PROFIT HOSPITALS AND ONE HEALTH INSURER IN WESTERN MASSACHUSETTS: BAYSTATE MEDICAL CENTER, BAYSTATE FRANKLIN MEDICAL CENTER, BAYSTATE NOBLE HOSPITAL, BAYSTATE WING HOSPITAL, BERKSHIRE MEDICAL CENTER, COOLEY DICKINSON HOSPITAL, FAIRVIEW HOSPITAL, HOLYOKE MEDICAL CENTER, MERCY MEDICAL CENTER (A MEMBER OF TRINITY HEALTH NEW ENGLAND), NORTH ADAMS REGIONAL HOSPITAL, AND HEALTH NEW ENGLAND, A LOCAL HEALTH INSURER OWNED BY BAYSTATE HEALTH WHOSE SERVICE AREAS COVERS THE FOUR COUNTIES OF WESTERN MASSACHUSETTS. THE COALITION WAS FORMED IN 2012 TO BRING HOSPITALS WITHIN WESTERN MASSACHUSETTS TOGETHER TO SHARE RESOURCES AND WORK IN PARTNERSHIP TO CONDUCT THEIR TRIENNIAL COMMUNITY HEALTH NEEDS ASSESSMENTS (CHNAS) AND ADDRESS REGIONAL NEEDS IDENTIFIED THROUGH THE CHNA. THE INPUT OF THE COMMUNITY AND OTHER IMPORTANT REGIONAL STAKEHOLDERS WAS AN IMPORTANT PART OF THE CHNA PROCESS. A WIDE RANGE OF STAKEHOLDERS TOOK PART IN THE 2022 CHNA PROCESS, INCLUDING LOCAL AND REGIONAL PUBLIC HEALTH AND HEALTH DEPARTMENTS, OTHER LOCAL MUNICIPAL AGENCIES, DIVERSE COMMUNITY-BASED ORGANIZATIONS, ADVOCACY ORGANIZATIONS, HEALTHCARE PROVIDERS, AND COMMUNITY RESIDENTS. THESE STAKEHOLDERS PROVIDED INPUT THROUGH A CHNA REGIONAL ADVISORY COUNCIL (RAC), FOCUS GROUPS, KEY INFORMANT INTERVIEWS, COMMUNITY CHATS, AND HOSPITAL COMMUNITY BENEFITS ADVISORY COUNCILS. ADDITIONALLY, COMMUNITY FORUMS WERE CONDUCTED TOWARDS THE END OF THE CHNA PROCESS TO VET PRELIMINARY FINDINGS WITH COMMUNITY MEMBERS. PLEASE REFER TO THE HOSPITALS' CHNA APPENDIX I FOR A COMPLETE LISTING OF PUBLIC HEALTH, COMMUNITY REPRESENTATIVES, AND OTHER STAKEHOLDERS INCLUDED IN THE PROCESS. THE CHNA RAC INCLUDED REPRESENTATIVES FROM EACH COALITION MEMBER HOSPITAL/INSURER, AS WELL AS PUBLIC HEALTH AND COMMUNITY STAKEHOLDERS FROM EACH HOSPITAL SERVICE AREA. STAKEHOLDERS ON THE RAC INCLUDED LOCAL AND REGIONAL PUBLIC HEALTH AND HEALTH DEPARTMENT REPRESENTATIVES; REPRESENTATIVES FROM LOCAL AND REGIONAL ORGANIZATIONS SERVING OR REPRESENTING MEDICALLY UNDERSERVED, LOW-INCOME OR POPULATIONS OF COLOR; AND INDIVIDUALS FROM ORGANIZATIONS THAT REPRESENT THE BROAD INTERESTS OF THE COMMUNITY. IN DECEMBER 2020 PREVIOUS RAC MEMBERS CONDUCTED A NEW STAKEHOLDER ANALYSIS TO ENSURE GEOGRAPHIC, SECTOR (E.G., SCHOOLS, COMMUNITY SERVICE ORGANIZATIONS, HEALTHCARE PROVIDERS, PUBLIC HEALTH, AND HOUSING), AND RACIAL/ETHNIC DIVERSITY OF RAC. THE RAC MET IN WORKGROUPS (DATA AND REPORTS, ENGAGEMENT AND DISSEMINATION, AND HEALTH EQUITY) TO GUIDE THE CONSULTANTS IN THE PROCESS OF CONDUCTING THE CHNA, PRIORITIZING COMMUNITY HEALTH NEEDS, CHNA FINDINGS, AND DISSEMINATION OF INFORMATION. ASSESSMENT METHODS AND FINDINGS WERE MODIFIED BASED ON THE RAC'S FEEDBACK. THE RAC CONSISTED OF ABOUT FIFTY PARTICIPANTS, INCLUDING COALITION MEMBERS AND CONSULTANTS. THE RAC MET MONTHLY FROM FEBRUARY 2021 THROUGH JULY 2022. KEY INFORMANT INTERVIEWS AND FOCUS GROUPS WERE CONDUCTED TO GATHER INFORMATION USED TO IDENTIFY PRIORITY HEALTH NEEDS AND ENGAGE THE COMMUNITY. KEY INFORMANT INTERVIEWS WERE CONDUCTED WITH HEALTH CARE PROVIDERS, HEALTH CARE ADMINISTRATORS, LOCAL AND REGIONAL PUBLIC HEALTH OFFICIALS, AND LOCAL LEADERS THAT REPRESENT THE INTERESTS OF THE COMMUNITY OR THAT SERVE MEDICALLY UNDERSERVED, LOW-INCOME, OR POPULATIONS OF COLOR IN THE SERVICE AREA. INTERVIEWS WITH LOCAL AND REGIONAL PUBLIC HEALTH OFFICIALS IDENTIFIED PRIORITY HEALTH AREAS AND COMMUNITY FACTORS THAT CONTRIBUTE TO HEALTH NEEDS. FOCUS GROUP PARTICIPANTS INCLUDED COMMUNITY ORGANIZATION REPRESENTATIVES, COMMUNITY MEMBERS (LOW SOCIO-ECONOMIC STATUS, PEOPLE OF COLOR, AND OTHERS), AND OTHER COMMUNITY STAKEHOLDERS. TOPICS INCLUDED, BUT WERE NOT LIMITED TO, ACCESS TO BASIC NEEDS, HEALTHCARE LANDSCAPE AND ACCESS, MENTAL HEALTH, AND DOMESTIC VIOLENCE. KEY INFORMANT INTERVIEWS AND FOCUS GROUPS WERE CONDUCTED FROM FEBRUARY 2022 THROUGH MAY 2022. FOCUS GROUPS AND KEY INFORMANT INTERVIEWS ENGAGED RESIDENTS PRIMARILY IN HAMPDEN COUNTY, BUT ALSO ACROSS THE REGION. THE CHNA ALSO USED QUALITATIVE DATA FROM OTHER HOSPITAL SERVICE AREAS AS APPROPRIATE. BAYSTATE HEALTH HELD TWENTY-TWO CHATS, A COMMUNITY ENGAGEMENT APPROACH DEVELOPED DURING THE 2019 CHNA ITERATION. DURING COMMUNITY CHATS, RAC MEMBERS BROUGHT INFORMATION ABOUT THE CHNA AND GATHERED PRIORITIES IN REGULAR MEETINGS OF SERVICE PROVIDERS, COMMUNITY-BASED ORGANIZATIONS, AND HOSPITAL CLINICAL STAFF AND ADMINISTRATORS. WHILE THESE OUTREACH EFFORTS WERE SPEARHEADED BY BAYSTATE HEALTH, THE ENGAGEMENT AND FINDINGS BENEFITTED ALL COALITION MEMBER HOSPITALS/INSURER. CHATS WERE HELD FROM JANUARY 2022 THROUGH APRIL 2022 AND ENGAGED APPROXIMATELY THREE HUNDRED INDIVIDUALS.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 6A: THE COALITION OF WESTERN MASSACHUSETTS HOSPITALS/INSURER (COALITION) IS A PARTNERSHIP BETWEEN TEN NON-PROFIT HOSPITALS AND ONE HEALTH INSURER IN WESTERN MASSACHUSETTS: BAYSTATE MEDICAL CENTER, BAYSTATE FRANKLIN MEDICAL CENTER, BAYSTATE NOBLE HOSPITAL, BAYSTATE WING HOSPITAL, BERKSHIRE MEDICAL CENTER, COOLEY DICKINSON HOSPITAL, FAIRVIEW HOSPITAL, HOLYOKE MEDICAL CENTER, MERCY MEDICAL CENTER (A MEMBER OF TRINITY HEALTH NEW ENGLAND), NORTH ADAMS REGIONAL HOSPITAL, AND HEALTH NEW ENGLAND, A LOCAL HEALTH INSURER OWNED BY BAYSTATE HEALTH WHOSE SERVICE AREAS COVERS THE FOUR COUNTIES OF WESTERN MASSACHUSETTS.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 6B: THE COALITION OF WESTERN MA HOSPITALS/ INSURER ENGAGED THE PUBLIC HEALTH INSTITUTE OF WESTERN MA (PHIWM), BASED IN SPRINGFIELD, MA, AS THE LEAD CONSULTANT TO CONDUCT THE CHNAS. PHIWM WAS SUPPORTED BY THREE OTHER CONSULTANT TEAMS: COMMUNITY HEALTH SOLUTIONS (CES), BASED IN NORTHAMPTON, MA; FRANKLIN REGIONAL COUNCIL OF GOVERNMENTS (FRCOG), BASED IN GREENFIELD, MA; AND PIONEER VALLEY PLANNING COMMISSION (PVPC), BASED IN SPRINGFIELD, MA. THE COALITION INCLUDES HEALTH NEW ENGLAND, A LOCAL HEALTH INSURER OWNED BY BAYSTATE HEALTH WHOSE SERVICE AREA COVERS THE FOUR COUNTIES OF WESTERN MASSACHUSETTS.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 7D: THE HOSPITAL FACILITY MADE ITS CHNA REPORT WIDELY AVAILABLE TO THE PUBLIC VIA AN EMAIL DISTRIBUTION (WITH LINKS TO THE HOSPITAL'S WEBSITE) TO COMMUNITY PARTNERS, AND ORGANIZATIONS. IN ADDITION, THE CHNA REPORTS HAVE INFORMED THE IMPLEMENTATION OF COUNTY WIDE COMMUNITY HEALTH IMPROVEMENT PLANS IN FRANKLIN AND HAMPDEN COUNTIES AS WELL AS THE QUABOAG HILLS REGION (AN AREA THAT INTERSECTS PARTS OF HAMPSHIRE, HAMPDEN, AND WORCESTER COUNTIES). HOSPITAL AND CHNA CONSULTANT STAFF HAVE BEEN INVITED TO VARIOUS VENUES AND AUDIENCES TO PRESENT ON THE CHNA PROCESS AND KEY FINDINGS. ALL COALITION CHNAS WERE POSTED TO THE HEALTH SYSTEM WEBSITE AND SHARED VIA THE OFFICE OF GOVERNMENT AND COMMUNITY RELATIONS NEWSLETTER TO OVER 1,200 RECIPIENTS.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 11: BAYSTATE HEALTH AND ITS FOUR HOSPITALS ANTICIPATE HEALTH NEEDS AND AVAILABLE RESOURCES MAY CHANGE; THEREFORE, A FLEXIBLE APPROACH IS ADOPTED IN THE DEVELOPMENT OF ITS IMPLEMENTATION STRATEGY. FOR EXAMPLE, CERTAIN COMMUNITY HEALTH NEEDS MAY BECOME MORE PRONOUNCED AND REQUIRE CHANGES TO THE INITIATIVES IDENTIFIED BY THE HOSPITAL IN THE STRATEGY. OTHER COMMUNITY ORGANIZATIONS MAY ADDRESS CERTAIN NEEDS, INDICATING THAT THE HOSPITAL'S STRATEGIES SHOULD BE REFOCUSED ON ALTERNATIVE COMMUNITY HEALTH NEEDS OR ASSUME A DIFFERENT FOCUS ON THE NEEDS IDENTIFIED IN THE 2022 CHNA.THE HOSPITAL FACILITY VIEWS A COMMUNITY BENEFITS IMPLEMENTATION STRATEGY AS A "LIVING" DOCUMENT. BAYSTATE HOSPITALS HAVE ADOPTED THE TERM STRATEGIC IMPLEMENTATION PLAN (SIP), IN LIEU OF IMPLEMENTATION STRATEGY. THE SIGNIFICANT HEALTH NEEDS TO BE ADDRESSED BY THE HOSPITAL ARE REFERRED TO AS PRIORITY FOCUS AREAS IN THE SIP. DUE TO THE EVOLVING CLIMATE IN HEALTH CARE, THE HOSPITAL'S FINANCIAL HEALTH YEAR TO YEAR REMAINS UNKNOWN; THEREFORE, HOSPITAL RESOURCES AND INPUTS MAY INCREASE, DECREASE, OR NEED TO BE MODIFIED. THE HOSPITAL'S SIP WORK PLAN PROVIDES AN OPPORTUNITY FOR THE HOSPITAL TO BE STRATEGIC AND FOCUSED, YET FLEXIBLE IN ITS COMMUNITY HEALTH PLANNING AND IMPROVEMENT EFFORTS. THE HOSPITAL FACILITY, IN PARTNERSHIP WITH ITS COMMUNITY BENEFITS ADVISORY COUNCILS REVIEWS THE WORK PLANS QUARTERLY AND THE HOSPITAL UPDATES THE WORK PLANS ON THE HOSPITAL WEBSITE ANNUALLY. NO HEALTH CARE SYSTEM OR HOSPITAL FACILITY CAN ADDRESS ALL THE SIGNIFICANT HEALTH NEEDS PRESENT IN ITS COMMUNITY. THE HOSPITAL FACILITY IS COMMITTED TO ADHERING TO ITS MISSION AND REMAINING FINANCIALLY HEALTHY SO THAT IT CAN CONTINUE TO ENHANCE ITS CLINICAL EXCELLENCE AND PATIENT EXPERIENCE, AS WELL AS ADDRESS SIGNIFICANT HEALTH NEEDS IDENTIFIED IN THE CHNA. THE HOSPITAL FACILITY'S IMPLEMENTATION STRATEGY DOES NOT EXPLICITLY ADDRESS ALL SIGNIFICANT COMMUNITY HEALTH NEEDS IDENTIFIED IN THE 2022 CHNA DUE TO: 1. LIMITED RESOURCES (TIME, TALENT, AND FINANCIAL RESOURCES), 2. THE HOSPITAL IS A STAKEHOLDER AND/OR PARTNER IN ADDRESSING THE NEED DIRECTLY OR INDIRECTLY THROUGH OTHER HOSPITAL CLINICAL AND SERVICE LINES AND COMMUNITY PARTNERSHIPS, 3. OTHER HOSPITALS OR COMMUNITY ORGANIZATIONS WITHIN THE SERVICE AREA ARE ADDRESSING THE NEED; 4. THE NEED FALLS OUTSIDE OF THE HOSPITAL'S MISSION OR LIMITED RESOURCE CAPACITY. SIGNIFICANT HEALTH NEEDS, REFERRED TO BY THE HOSPITAL AS PRIORITY FOCUS AREAS, BEING ADDRESSED BY THE HOSPITAL INCLUDE HOUSING, PROVIDER SCARCITY, SUBSTANCE USE AND MENTAL HEALTH WITH A FOCUS ON YOUTH. SIGNIFICANT HEALTH NEEDS NOT TO BE ADDRESSED INCLUDE ACCESS TO TRANSPORTATION, HEALTHY FOOD AND BROADBAND, LACK OF RESOURCES TO MEET BASIC NEEDS, EDUCATION, VIOLENCE AND TRAUMA, ENVIRONMENTAL EXPOSURES AND CLIMATE CRISIS, BARRIERS TO HEALTH CARE, CHRONIC DISEASE, AND OTHER HEALTH OUTCOMES. BFMC IS CURRENTLY EXPLORING OPPORTUNITIES TO ENHANCE THE PRESENCE OF RECOVERY COACHES AND OTHER SUD RESOURCES FOR PATIENTS WHO PRESENT WITH RELATED SYMPTOMS AND EXPERIENCES. THE COMMUNITY BENEFITS ADVISORY COUNCIL (CBAC) HAS BEEN ADVOCATING FOR THIS WORK IN THE ED AND IS SHARING COMMUNITY FEEDBACK ON HOW THIS WORK CAN BE IMPLEMENTED.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 13B: ALL PATIENTS WITH ACCOUNT BALANCES (OTHER THAN BALANCES RESULTING FROM CO-PAYMENTS OR DEDUCTIBLES ON INSURED SERVICES) ARE ELIGIBLE TO RECEIVE A PROMPT PAY DISCOUNT OF 20% OF THE BALANCE FOR CLAIMS PAID IN FULL AT TIME OF SERVICE OR WITHIN 60 DAYS OF THE DATE OF THE INITIAL BILL. PATIENTS MUST REQUEST THE DISCOUNT. THE DISCOUNT CANNOT BE COMBINED WITH THE HOSPITAL SUPPLEMENTAL FINANCIAL ASSISTANCE PROGRAM. BAYSTATE FRANKLIN MEDICAL CENTER OFFERS A CO-PAYMENT DISCOUNT PROGRAM FOR PATIENTS RECEIVING SERVICES IN THE EMERGENCY DEPARTMENT OF THE HOSPITAL. THIS DISCOUNT PROGRAM IS AVAILABLE TO ALL HOSPITAL EMERGENCY DEPARTMENT PATIENTS WITH CO-PAYMENT OBLIGATIONS UNDER PRIVATE OR GOVERNMENT HEALTH INSURANCE (UNLESS PROHIBITED BY LAW OR A BAYSTATE FRANKLIN MEDICAL CENTER'S CONTRACT WITH A PRIVATE INSURER OR GOVERNMENT AUTHORITY). THESE PATIENTS MAY REDUCE THE OTHERWISE APPLICABLE EMERGENCY DEPARTMENT SERVICE CO-PAYMENT BY 10% IF THE PATIENT ELECTS TO PAY THE CO-PAYMENT AT THE CONCLUSION OF THE PATIENT'S EMERGENCY DEPARTMENT VISIT.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 15E: BAYSTATE FRANKLIN MEDICAL CENTER (BFMC) PROVIDES PATIENTS WITH INFORMATION ABOUT THE AVAILABILITY OF STATE PROGRAMS, HEALTH SAFETY NET, OR THE HOSPITAL SUPPLEMENTAL FINANCIAL ASSISTANCE PROGRAM WHICH MAY COVER ALL OR SOME OF THEIR UNPAID BFMC BILLS AS WELL AS ABOUT BFMC DISCOUNT PROGRAMS. FOR THOSE PATIENTS WHO REQUEST SUCH ASSISTANCE, THE HOSPITAL ASSISTS PATIENTS BY SCREENING THEM FOR ELIGIBILITY IN AVAILABLE STATE PROGRAMS AND ASSISTING THEM IN APPLYING FOR SUCH PROGRAMS. WHEN APPLICABLE, BFMC MAY ALSO ASSIST PATIENTS IN APPLYING FOR COVERAGE OF SERVICES AS A MEDICAL HARDSHIP BASED ON THE PATIENT'S DOCUMENTED INCOME AND ALLOWABLE MEDICAL EXPENSES. BFMC HAS CONTRACTED WITH THE EXECUTIVE OFFICE OF HEALTH AND HUMAN SERVICES AND THE COMMONWEALTH HEALTH INSURANCE CONNECTOR AUTHORITY TO SERVE AS A CERTIFIED APPLICATION COUNSELOR ORGANIZATION. AS A CERTIFIED APPLICATION COUNSELOR (CAC), APPROPRIATE STAFF WILL INFORM A PATIENT OF THE FUNCTIONS AND RESPONSIBILITY OF A CAC, SEEK THAT THE PATIENT SIGN A CERTIFIED APPLICATION COUNSELOR DESIGNATION FORM, AND ASSIST THE PATIENT IN FINDING APPLICABLE FINANCIAL ASSISTANCE.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, SECTION B, LINE 16J: PAPER COPIES OF OUR FINANCIAL ASSISTANCE POLICY (FAP) AND THE FAP APPLICATION, AND A FAP PLAIN LANGUAGE SUMMARY AS WELL AS THE BILLING AND COLLECTIONS POLICY ARE AVAILABLE UPON REQUEST, IN ENGLISH, SPANISH, AND RUSSIAN, AND FREE OF CHARGE IN THE HOSPITAL AND BY MAIL, AS WELL AS THE HOSPITAL FACILITIES WEBSITE HTTPS://WWW.BAYSTATEHEALTH.ORG/PATIENTS-AND-VISITORS/HEALTHCARE-PRICES-AND-BILLING. A PLAIN LANGUAGE SUMMARY OF THE FAP IS OFFERED TO ALL PATIENTS AT ALL REGISTRATION SITES INCLUDING THE FULL SERVICE HEALTH CENTERS IN THE COMMUNITY - BAYSTATE BRIGHTWOOD HEALTH CENTER AND BAYSTATE MASON SQUARE NEIGHBORHOOD HEALTH CENTER. IN ADDITION, COPIES OF THE FULL FAP, FAP APPLICATION AND BILLING AND COLLECTIONS POLICY ARE ALSO AVAILABLE AT ALL REGISTRATION SITES. COPIES OF OUR COMMUNITY HEALTH NEEDS ASSESSMENT ARE AVAILABLE FOR VIEWING AND DOWNLOAD ON OUR WEBSITE AT HTTPS://WWW.BAYSTATEHEALTH.ORG/ABOUT-US/COMMUNITY-PROGRAMS/COMMUNITY-BENEFITS/COMMUNITY-HEALTH-NEEDS-ASSESSMENT. HARD COPIES OF OUR CHNA ARE AVAILABLE UPON REQUEST FREE OF CHARGE. WE HAVE ALSO SHARED OUR CHNA WITH ALL THE COMMUNITY MEMBERS WHO WERE INVOLVED WITH CHNA AS WELL AS EACH HOSPITALS COMMUNITY BENEFITS ADVISORY COUNCIL (CBAC). THE HOSPITAL IS COMMITTED TO ONGOING EFFORTS TO WIDELY PUBLICIZE OUR FAP AND CHNA TO THE COMMUNITY, SPECIFICALLY, TO LOW-INCOME POPULATIONS. ADDITIONAL EFFORTS WILL INCLUDE PROMOTION VIA OUR HOSPITALS VARIOUS SOCIAL MEDIA PLATFORMS AND PROVIDING PRINTED MATERIALS TO KEY SOCIAL SERVICE AGENCIES AND EDUCATING THEIR STAFF THAT WORK WITH LOW INCOME POPULATIONS IN THE HOSPITALS SERVICE AREA.
BAYSTATE FRANKLIN MEDICAL CENTERPART V, LINE 16A, FAP WEBSITE: HTTPS://WWW.BAYSTATEHEALTH.ORG/PATIENTS-AND-VISITORS/HEALTHCARE-PRICES-AND-BILLING
BAYSTATE FRANKLIN MEDICAL CENTERPART V, LINE 16B, FAP APPLICATION WEBSITE: HTTPS://WWW.BAYSTATEHEALTH.ORG/PATIENTS-AND-VISITORS/HEALTHCARE-PRICES-AND-BILLING
BAYSTATE FRANKLIN MEDICAL CENTERPART V, LINE 16C, FAP PLAIN LANGUAGE SUMMARY WEBSITE: HTTPS://WWW.BAYSTATEHEALTH.ORG/PATIENTS-AND-VISITORS/HEALTHCARE-PRICES-AND-BILLING
PART V, SECTION B, LINE 20FWE WOULD PERFORM THESE ACTIONS IF NEEDED BUT DID NOT HAVE ANY PATIENT DURING THE TAX YEAR WHERE AN ECA WAS INITIATED.
FieldValueIRS element (for citing)
Facility2FacilityNum

Oth Hlth Care Fclts Not Hospital OthHlthCareFcltsNotHospitalGrp

Oth Hlth Care Fclts OthHlthCareFcltsGrp (2 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdFacilityFacilityTxt
1 - BAYSTATE FRANKLIN OUTPATIENT SERVICES
48 SANDERSON STREET 1ST 2ND FLOORSGREENFIELDMA01301REHABILITATION CLINIC
2 - BAYSTATE PARTIAL HOSPITALIZATION PROGRAM
157 HIGH STREETGREENFIELDMA01301PARTIAL HOSPITALIZATION SERVICES

Supplemental Information Detail SupplementalInformationDetail (15 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
PART I, LINE 6A:THE HOSPITAL FACILITY FILES AN ANNUAL COMMUNITY BENEFITS REPORT ELECTRONICALLY WITH THE MASSACHUSETTS OFFICE OF THE ATTORNEY GENERAL VIA THEIR WEBSITE AT HTTPS://WWW.MASS.GOV/NONPROFIT-HOSPITAL-AND-HMO-COMMUNITY-BENEFITS. THE HOSPITAL FACILITY'S ANNUAL COMMUNITY BENEFITS REPORT IS ALSO PUBLISHED ON THE BAYSTATE HEALTH WEBSITE AT HTTPS://WWW.BAYSTATEHEALTH.ORG/ABOUT-US/COMMUNITY-PROGRAMS/COMMUNITY-BENEFITS/COMMUNITY-HEALTH-NEEDS-ASSESSMENT. THE HOSPITAL'S COMMUNITY BENEFITS REPORT PROVIDES THE OFFICE OF THE ATTORNEY GENERAL AND THE PUBLIC VALUABLE INFORMATION ABOUT HOW THE HOSPITAL PARTNERS WITH THE COMMUNITY TO IDENTIFY AND ADDRESS HEALTH NEEDS, AS WELL AS DETAILS THE SPECIFIC PROGRAMS AND ACTIVITIES THE HOSPITAL IMPLEMENTS OR SUPPORTS TO ADDRESS SIGNIFICANT HEALTH NEEDS.
PART I, LINE 7:LINE 7A (CHARITY CARE) - COMMUNITY BENEFIT EXPENSE WAS CALCULATED BY APPLYING THE RATIO OF PATIENT CARE COST TO CHARGES, CALCULATED ON WORKSHEET 2, AGAINST TOTAL CHARITY CARE GROSS PATIENT CHARGES FROM THE AUDITED FINANCIAL STATEMENTS.LINE 7B (UNREIMBURSED MEDICAID) - COMMUNITY BENEFIT EXPENSE WAS DERIVED USING THE ORGANIZATION'S COST ACCOUNTING SYSTEM, WHICH TAKES INTO ACCOUNT ALL HOSPITAL INPATIENTS, OUTPATIENTS AND EMERGENCY ROOM PATIENTS FOR WHOM SERVICES WERE PROVIDED AND COVERED UNDER MEDICAID AND MEDICAID MANAGED CARE PLANS.LINE 7C (OTHER MEANS-TESTED PROGRAMS) - COMMUNITY BENEFIT EXPENSE WAS DERIVED USING THE ORGANIZATION'S COST ACCOUNTING SYSTEM, WHICH TAKES INTO ACCOUNT ALL HOSPITAL INPATIENTS, OUTPATIENTS AND EMERGENCY ROOM PATIENTS FOR WHOM SERVICES WERE PROVIDED AND COVERED UNDER OTHER MEANS-TESTED GOVERNMENT PROGRAMS.LINE 7E (COMMUNITY HEALTH IMPROVEMENT SERVICES & BENEFIT OPERATIONS) - COMMUNITY HEALTH IMPROVEMENT SERVICES CALCULATIONS ARE DERIVED FROM DIRECT AND INDIRECT COSTS ASSOCIATED WITH COMMUNITY BENEFIT ACTIVITIES THAT ARE ALIGNED WITH THE HOSPITAL'S 2021 COMMUNITY HEALTH NEEDS ASSESSMENT. THESE ACTIVITIES ARE CARRIED OUT TO IMPROVE COMMUNITY HEALTH AND WELLNESS AND EXTEND BEYOND PATIENT CARE, BEYOND THE WALLS OF THE HOSPITAL.COMMUNITY BENEFIT OPERATIONS CALCULATIONS ARE DERIVED FROM COSTS ASSOCIATED WITH ASSIGNED STAFF AND COMMUNITY HEALTH NEEDS AND/OR ASSETS ASSESSMENT, AS WELL AS OTHER COSTS ASSOCIATED WITH COMMUNITY BENEFITS STRATEGY AND OPERATIONS.LINE 7F (HEALTH PROFESSIONAL EDUCATION) - COMMUNITY BENEFIT EXPENSE WAS DERIVED USING THE ORGANIZATION'S EXPENSE ACCOUNTING FOR THE FAMILY MEDICINE RESIDENCY BEGINNING 7/1/2023.LINE 7G (SUBSIDIZED PROGRAMS) - COMMUNITY BENEFIT EXPENSE WAS DERIVED USING THE ORGANIZATION'S COST ACCOUNTING SYSTEM. THE EXPENSE RELATES TO THE INPATIENT AND OUTPATIENT BEHAVIORAL HEALTH, CHEMICAL DEPENDENCY PROGRAMS AND TO SPECIFIC OUTPATIENT PROGRAMS. THERE ARE NO COSTS ATTRIBUTABLE TO PHYSICIAN CLINICS REPORTED AS SUBSIDIZED HEALTH SERVICES.IN FISCAL YEAR 2020, THE ORGANIZATION ADOPTED THE PROVISIONS OF ACCOUNTING STANDARDS UPDATE 2014-09, REVENUE FROM CONTRACTS WITH CUSTOMERS (TOPIC 606) ("ASU 2014-09"). THE UPDATE RESULTED IN CHANGES IN THE PRESENTATION AND DISCLOSURE OF REVENUE PRIMARILY RELATED TO UNINSURED AND UNDERINSURED PATIENTS. UNDER ASU 2014-09 THE ESTIMATED UNCOLLECTIBLE AMOUNTS DUE FROM THESE PATIENTS ARE GENERALLY CONSIDERED IMPLICIT PRICE CONCESSIONS THAT ARE A DIRECT REDUCTION TO NET OPERATING REVENUES. IN 2024, THESE IMPLICIT PRICE CONCESSIONS, FORMERLY KNOWN AS PROVISION FOR BAD DEBTS, TOTALED $4,641,196 AND IS NOT INCLUDED IN TOTAL EXPENSES REPORTED IN PART IX, LINE 25, COLUMN (A) FOR THE PURPOSE OF CALCULATING THE PERCENTAGES IN PART 1, LINE 7, COLUMN (F).
PART II, COMMUNITY BUILDING ACTIVITIES:THE HOSPITAL FACILITY IS COMMITTED TO CREATING HEALTHIER COMMUNITIES AND UNDERSTANDS THAT MANY STATE AND FEDERALLY MANDATED COMMUNITY BENEFIT PROGRAMS AND SERVICES ARE NOT SUFFICIENT TO ADDRESS ETHNIC, RACIAL, AND ECONOMIC HEALTH DISPARITIES AND INEQUITIES. THE HOSPITAL EMBRACES THE TRADITIONAL DEFINITION OF "HEALTH" TO INCLUDE ECONOMIC OPPORTUNITY, AFFORDABLE HOUSING, QUALITY EDUCATION, SAFE NEIGHBORHOODS, FOOD SECURITY, SOCIAL JUSTICE, AND THE ARTS/CULTURE ALL ELEMENTS THAT ARE NEEDED FOR INDIVIDUALS, FAMILIES, AND COMMUNITIES TO THRIVE. THE HOSPITAL PROVIDES MANY VALUABLE SERVICES, RESOURCES, PROGRAMS, AND FINANCIAL SUPPORT - BEYOND THE WALLS OF THE HOSPITAL AND INTO THE COMMUNITIES AND HOMES OF THE PEOPLE IT SERVES; INCLUDING GRANTS AND SPONSORSHIP OF LOCAL COMMUNITY-BASED ORGANIZATIONS AND THE INVOLVEMENT OF BAYSTATE HEALTH LEADERSHIP WITH VARIOUS COMMUNITY BOARDS THAT ALIGN WITH ITS MISSION. FOR FY24, BFMC PAID DUES TO THE FRANKLIN COUNTY CHAMBER OF COMMERCE IN THE AMOUNT OF $1,850. THE HOSPITAL PARTICIPATES IN THE CHAMBER AND LOCAL BUSINESS ASSOCIATIONS AS IT IS ONE OF THE LARGEST LOCAL EMPLOYERS IN THE SERVICE AREA. THE CHAMBER AND ITS MEMBERS COORDINATE ACTIVITIES TOWARD A COMMON PURPOSE OF SUSTAINABILITY AND ECONOMIC GROWTH FOR THE REGION.
PART III, LINE 2:THE COST OF BAD DEBTS REPORTED WAS CALCULATED BY APPLYING A RATIO OF COST TO CHARGES (BASED ON THE ORGANIZATION'S COST ACCOUNTING SYSTEM INCLUDING ALL HOSPITAL INPATIENTS AND OUTPATIENTS) AGAINST TOTAL IMPLICIT PRICE CONCESSIONS AS REFLECTED IN THE AUDITED FINANCIAL STATEMENTS.
PART III, LINE 3:THE PORTION OF BAD DEBT THAT REASONABLY COULD BE ATTRIBUTABLE TO PATIENTS WHO MAY QUALIFY FOR FINANCIAL ASSISTANCE UNDER THE HOSPITAL'S CHARITY CARE PROGRAM WAS CALCULATED BY APPLYING THE PERCENTAGE OF BAD DEBTS BY ZIP CODE (FOR WHICH THE AVERAGE HOUSEHOLD INCOME FOR EACH ZIP CODE IS LESS THAN 150% OF THE FEDERAL POVERTY LEVEL) TO THE TOTAL COST OF BAD DEBT REPORTED IN PART III LINE 2. SINCE THIS PORTION OF BAD DEBT IS ATTRIBUTABLE TO PATIENTS RESIDING IN AN AREA WHERE THE AVERAGE INCOME IS LESS THAN 150% OF THE FEDERAL POVERTY LEVEL, IT IS HIGHLY LIKELY THESE PATIENTS WOULD HAVE QUALIFIED FOR THE ORGANIZATION'S CHARITY CARE PROGRAM HAD THEY APPLIED. FOR THIS REASON, WE BELIEVE THE AMOUNT, TOTALING $1,284, SHOULD BE TREATED AS COMMUNITY BENEFIT EXPENSE IN PART I.
PART III, LINE 4:AS NOTED ABOVE, THE ORGANIZATION ADOPTED ACCOUNTING STANDARDS UPDATE 2014-09 EFFECTIVE OCTOBER 1, 2018, WHICH CHANGED THE WAY ENTITIES REPORT AND DISCLOSE CERTAIN FINANCIAL INFORMATION INCLUDING IMPLICIT PRICE CONCESSION (FORMERLY THE PROVISION FOR BAD DEBTS). SEE AUDITED FINANCIAL STATEMENTS, FOOTNOTE #2 (SIGNIFICANT ACCOUNTING POLICIES) ON PAGES 14 AND 15 UNDER THE CAPTION "NET PATIENT SERVICE REVENUE" FOR A DESCRIPTION OF THE ORGANIZATION'S REPORTING OF ITS IMPLICIT PRICE CONCESSIONS (FORMERLY PROVISION FOR BAD DEBTS). IF A PATIENT IS DETERMINED ELIGIBLE FOR FINANCIAL ASSISTANCE, THE APPROPRIATE ADJUSTMENT IS MADE TO THE PATIENT ACCOUNT BASED ON THEIR INCOME LEVEL.ONCE THE NECESSARY APPROVALS ARE OBTAINED,IT THEN FLOWS TO THEGENERAL LEDGER.PATIENTS APPLYING FOR A PROMPT PAYMENT DISCOUNT WILL HAVE THIS ALLOWANCE ENTERED AFTER AGREED UPON PAYMENT IS RECEIVED.
PART III, LINE 8:LINE 6 - INCLUDED ALL MEDICARE ALLOWABLE COSTS AS CALCULATED IN WORKSHEETS D-1 PART II (INPATIENT) AND D PART V (OUTPATIENT) OF THE HOSPITAL'S 2024 MEDICARE COST REPORT, NET OF MEDICARE COSTS REPORTED IN PART I, LINE 7.G, BASED ON MEDICARE COSTING PRINCIPLES. THERE IS NO SHORTFALL REPORTED ON LINE 7.
PART III, LINE 9B:FOR PATIENTS WHO ARE KNOWN TO QUALIFY FOR CHARITY CARE OR FINANCIAL ASSISTANCE: THE PATIENT MAY HAVE REQUESTED ASSISTANCE UP FRONT AT TIME OF SERVICE WITH A FINANCIAL COUNSELOR OR THE PATIENT COULD HAVE ASKED FOR ASSISTANCE AFTER RECEIVING THEIR BILL BY CONTACTING OUR PATIENT BILLING SERVICES REPRESENTATIVES. THE FINANCIAL COUNSELOR WILL ASSIST THE PATIENT IN APPLYING FOR THE APPROPRIATE TYPE OF ASSISTANCE BASED ON THEIR INCOME AND CIRCUMSTANCES. ONCE APPROVED FOR A STATE MEDICAID OR OTHER PROGRAM, ALL BILLING AND COLLECTION ACTIVITY WILL STOP (EXCEPT FOR REQUIRED CO-PAYMENTS OR DEDUCTIBLES). FOR ALL OTHER PATIENTS, OUR STATEMENTS CONTAIN INFORMATION REGARDING HOW TO APPLY FOR FINANCIAL ASSISTANCE. NOTICES CONCERNING AVAILABILITY FOR ASSISTANCE ARE ALSO POSTED AT PATIENT CARE SITES.
PART VI, LINE 2:THE BAYSTATE BOARD CONVENES ITS COMMITTEES AT LEAST TWICE A YEAR (STRATEGY AND GOVERNANCE) AND IS CHARGED WITH ADVOCATING FOR COMMUNITY BENEFITS AT THE BOARD LEVEL AND THROUGHOUT THE HEALTH SYSTEM AND BROADER COMMUNITY; ALIGNING THE SYSTEM'S FOUR (4) HOSPITAL-SPECIFIC COMMUNITY BENEFITS IMPLEMENTATION STRATEGIES WITH THE HEALTH SYSTEM'S STRATEGIC PLAN; REVIEWING CHNA REPORTS; APPROVING OF THE COMMUNITY BENEFITS MISSION STATEMENT AND HEALTH PRIORITIES; REVIEWING IMPACTS OF COMMUNITY BENEFITS ACTIVITIES AND INVESTMENTS; AND ENSURING BAYSTATE HEALTH'S COMMUNITY BENEFITS ARE IN COMPLIANCE WITH GUIDELINES ESTABLISHED BY THE MA ATTORNEY GENERAL AND IRS. AS OF THIS YEAR, THE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION IS NOW TASKED WITH PROVIDING UPDATES TO THE BAYSTATE BOARD OF TRUSTEES, BAYSTATE PRESIDENT'S COUNCIL, AND OTHER BAYSTATE LEADERSHIP TEAMS, AS REQUESTED. THE HOSPITAL COMMUNITY BENEFITS ADVISORY COUNCIL (CBAC) CONTINUES TO BRING A COMMUNITY LENS AND FILTER FOR THE HOSPITAL'S HEALTH PRIORITIES. THE CBAC PROVIDES A COMMUNITY PERSPECTIVE ON HOW TO INCREASE WELLNESS AND RESILIENCE OPPORTUNITIES FOR OPTIMAL HEALTH FOR AN ENTIRE POPULATION, AS WELL AS PROVIDES GUIDANCE IN MATCHING HOSPITAL RESOURCES TO COMMUNITY RESOURCES, THUS MAKING THE MOST OF WHAT IS POSSIBLE WITH THE GOAL TO IMPROVE HEALTH STATUS, QUALITY IN CARE, POLICY ADVOCACY AND HEALTH EQUITY FOR RESIDENTS. PARTICIPANTS ON THE HOSPITAL CBAC REPRESENT CONSTITUENCIES AND COMMUNITIES SERVED BY THE HOSPITAL. CBAC MEMBERS ARE RESPONSIBLE FOR REVIEWING COMMUNITY NEEDS ASSESSMENT DATA AND USING THIS ANALYSIS AS A FOUNDATION FOR PROVIDING THE HOSPITAL WITH INPUT ON ITS COMMUNITY BENEFITS PLANNING PROCESS.BAYSTATE HEALTH PATIENT & FAMILY ADVISORY COUNCIL (PFAC) MEMBERS PROVIDE VALUABLE INPUT IN ENHANCING CARE AT BAYSTATE HEALTH BASED ON THE KNOWLEDGE OF THE UNIQUE NEEDS OF PATIENTS AND FAMILIES. INFORMATION FROM PFAC PROVIDES HOSPITAL LEADERSHIP WITH AN ENHANCED UNDERSTANDING OF HOW TO IMPROVE QUALITY, PROGRAM DEVELOPMENT, SERVICE EXCELLENCE, COMMUNICATIONS, PATIENT SAFETY, FACILITY DESIGN, PATIENT AND FAMILY EDUCATION, PATIENT AND FAMILY SATISFACTION, AND LOYALTY. PFAC IS MADE UP OF A DIVERSE GROUP OF PATIENTS, FAMILY MEMBERS, AND COMMUNITY MEMBERS WHO REPRESENT THE COLLECTIVE VOICE OF THE PATIENTS AND FAMILIES AT BAYSTATE MEDICAL CENTER, BAYSTATE CHILDREN'S HOSPITAL, BAYSTATE FRANKLIN MEDICAL CENTER, BAYSTATE NOBLE HOSPITAL, BAYSTATE WING HOSPITAL, THE D'AMOUR CENTER FOR CANCER CARE, AND THE BEHEALTHY ACCOUNTABLE CARE ORGANIZATION (ACO) IN BAYSTATE MANAGED HEALTH CENTERS. BAYSTATE HOSPITALS ADDITIONALLY ENGAGE WITH OTHER REGIONAL AND COUNTY-BASED HEALTH IMPROVEMENT PLAN NETWORKS TO UNDERSTAND HOW THE HOSPITAL CAN ADVANCE LARGER, REGIONAL-BASED PUBLIC HEALTH INITIATIVES. A BAYSTATE EMPLOYEE PARTICIPATES IN EACH OF THREE NETWORKS THAT CURRENTLY CONVENE IN OUR SERVICE AREAS TO ENSURE THE HOSPITAL IS STAYING APPRISED AND ENGAGED IN THE DEVELOPMENT OF THIS WORK. THE NETWORKS INCLUDE FRANKLIN COUNTY HEALTH IMPROVEMENT PLAN, HAMPDEN COUNTY HEALTH IMPROVEMENT PLAN, AND THE QUABOAG HILLS COMMUNITY HEALTH IMPROVEMENT PLAN.
PART VI, LINE 3:THE HOSPITAL IS COMMITTED TO ENSURING THAT PATIENTS IN ITS COMMUNITY HAVE ACCESS TO QUALITY HEALTH CARE SERVICES WITH FAIRNESS AND RESPECT WITHOUT REGARD TO THE PATIENTS' ABILITY TO PAY. THE HOSPITAL RECOGNIZES THAT THE COST OF NECESSARY HEALTH CARE SERVICES CAN IMPOSE A SIGNIFICANT FINANCIAL BURDEN ON PATIENTS WHO ARE UNINSURED OR UNDERINSURED AND ACTS AFFIRMATIVELY TO LESSEN THAT BURDEN BY OFFERING ELIGIBLE PATIENTS THE OPPORTUNITY TO APPLY FOR FREE OR REDUCED COST SERVICES. THE HOSPITAL NOT ONLY OFFERS FREE AND REDUCED COST CARE AS REQUIRED BY LAW BUT HAS ALSO VOLUNTARILY ESTABLISHED DISCOUNT AND FINANCIAL ASSISTANCE PROGRAMS THAT PROVIDE ADDITIONAL FREE AND REDUCED COST CARE TO MORE PATIENTS RESIDING WITHIN THE COMMUNITIES SERVED BY THE HOSPITAL.THE HOSPITAL RECOGNIZES THE BILLING AND COLLECTION PROCESS CAN BE BEWILDERING AND BURDENSOME FOR PATIENTS AND HAS IMPLEMENTED PROCEDURES TO MAKE THE PROCESS UNDERSTANDABLE FOR PATIENTS; TO INFORM PATIENTS ABOUT DISCOUNT AND FINANCIAL ASSISTANCE OPTIONS; AND TO ENSURE THAT PATIENTS ARE NOT SUBJECT TO AGGRESSIVE COLLECTION ACTIVITIES. CONSISTENT WITH ITS PATIENT COMMITMENT, THE HOSPITAL IS REQUIRED TO MAINTAIN A FINANCIAL ASSISTANCE POLICY AND A BILLING AND COLLECTION POLICY THAT REFLECTS ITS FINANCIAL ASSISTANCE OPTIONS AND PATIENT BILLING AND COLLECTION PROCEDURES AND COMPLIES WITH APPLICABLE FEDERAL AND STATE LAWS AND REGULATIONS.THE HOSPITAL HAS FINANCIAL COUNSELORS AVAILABLE TO HELP PATIENTS APPLY FOR FINANCIAL ASSISTANCE PROGRAMS THAT MAY COVER UNPAID HOSPITAL BILLS, INCLUDING A VARIETY OF FEDERAL AND STATE PROGRAMS AS WELL AS FINANCIAL ASSISTANCE THROUGH THE HOSPITAL. HOSPITAL FINANCIAL COUNSELORS HAVE ALL BEEN TRAINED AND CERTIFIED BY THE STATE AS CERTIFIED ACCOUNT COUNSELORS TO ASSIST PATIENTS IN APPLYING FOR AVAILABLE STATE PROGRAMS. THE HOSPITAL IS COMMITTED TO ENSURING THAT PATIENTS OR PROSPECTIVE PATIENTS IN THE COMMUNITY ARE AWARE OF FINANCIAL ASSISTANCE PROGRAMS. FOR UNINSURED OR UNDERINSURED PATIENTS, THE HOSPITAL WILL ASSIST IN APPLYING FOR AVAILABLE FINANCIAL ASSISTANCE PROGRAMS. THE HOSPITAL NOTIFIES PATIENTS OF THE AVAILABILITY OF ASSISTANCE IN BOTH THE INITIAL BILL SENT TO PATIENTS, AS WELL AS IN GENERAL NOTICES POSTED THROUGHOUT THE HOSPITAL.THE HOSPITAL PROVIDES, UPON REQUEST, SPECIFIC INFORMATION ABOUT THE ELIGIBILITY PROCESS TO BE A LOW-INCOME PATIENT UNDER EITHER THE MASSACHUSETTS HEALTH SAFETY NET PROGRAM OR ADDITIONAL ASSISTANCE FOR PATIENTS WHO ARE LOW INCOME THROUGH BAYSTATE'S OWN INTERNAL FINANCIAL ASSISTANCE PROGRAM. THE HOSPITAL ALSO NOTIFIES PATIENTS ABOUT AVAILABLE PAYMENT PLANS BASED ON THEIR FAMILY SIZE AND INCOME. BAYSTATE HEALTH'S FINANCIAL ASSISTANCE POLICY AND BILLING AND COLLECTION POLICY ARE POSTED ON THE BAYSTATEHEALTH.ORG WEBSITE AT HTTPS://WWW.BAYSTATEHEALTH.ORG/PATIENTS-AND-VISITORS/HEALTHCARE-PRICES-AND-BILLING. THE GOAL OF POSTING THE FINANCIAL ASSISTANCE POLICY AND THE BILLING AND COLLECTION POLICY IS TO ENSURE THAT PATIENTS OR PROSPECTIVE PATIENTS IN THE COMMUNITY ARE AWARE OF THE FINANCIAL ASSISTANCE PROGRAMS. SIGNS ABOUT THE AVAILABILITY OF FINANCIAL ASSISTANCE PROGRAMS AT THE HOSPITAL ARE TRANSLATED INTO SPANISH AND RUSSIAN AS THESE LANGUAGES ARE PRIMARILY SPOKEN BY MORE THAN 1,000 OR 1% OF THE RESIDENTS IN THE HOSPITAL'S SERVICE AREA. SIGNS ARE LARGE AND CLEARLY VISIBLE. HOSPITAL SIGNS ARE 8.5 X 11 INCHES, AND THE HEADER PRINT FONT IS 24 POINTS. NOTICE OF AVAILABILITY OF FINANCIAL ASSISTANCE PROGRAMS ARE POSTED IN THE FOLLOWING LOCATIONS: INPATIENT, CLINIC, EMERGENCY DEPARTMENT ADMISSIONS AND/OR REGISTRATION AREAS, CENTRAL ADMISSION/REGISTRATION AREA, PATIENT FINANCIAL COUNSELOR AREAS, AND BUSINESS OFFICE AREAS THAT ARE OPEN TO PATIENTS.
PART VI, LINE 4:THE FOLLOWING "COMMUNITY INFORMATION" DESCRIPTION IS EXTRACTED FROM THE HOSPITAL'S 2022 CHNA. BAYSTATE FRANKLIN MEDICAL CENTER (BAYSTATE FRANKLIN) LOCATED IN GREENFIELD, MASSACHUSETTS, IS AN 89-BED (PLUS 18 BASSINETS) ACUTE CARE COMMUNITY HOSPITAL THAT PROVIDES HIGH-QUALITY INPATIENT AND OUTPATIENT SERVICES TO RESIDENTS OF RURAL FRANKLIN COUNTY AND NORTH QUABBIN. BAYSTATE FRANKLIN IS PART OF BAYSTATE HEALTH, A NOT-FOR-PROFIT, MULTI-INSTITUTIONAL, INTEGRATED HEALTH CARE ORGANIZATION SERVING MORE THAN 800,000 PEOPLE THROUGHOUT WESTERN MASSACHUSETTS. BAYSTATE HEALTH, WITH A WORKFORCE OF 13,000 EMPLOYEES, IS THE LARGEST EMPLOYER IN THE REGION AND INCLUDES: BAYSTATE MEDICAL CENTER, BAYSTATE WING HOSPITAL, BAYSTATE NOBLE HOSPITAL, BAYSTATE MEDICAL PRACTICES, BAYSTATE HOME HEALTH, AND BAYSTATE HEALTH FOUNDATION. BAYSTATE FRANKLIN HAS MORE 700 EMPLOYEES, INCLUDING OVER 200 PHYSICIANS ON ACTIVE AND COURTESY STAFF. THE HOSPITAL SEES OVER 24,500 EMERGENCY DEPARTMENT VISITS AND OVER 4,400 INPATIENT ADMISSIONS EACH YEAR. IT PERFORMS 2.300 SURGERIES ANNUALLY IN A STATE-OF-THE-ART SURGERY CENTER. MORE THAN 450 BABIES ARE BORN AT BAYSTATE FRANKLIN'S BIRTHPLACE, WHICH IS WIDELY KNOWN FOR ITS PROGRESSIVE, MIDWIFE-DRIVEN SERVICE, INCLUDING BIRTHING TUBS, SINGLE ROOM BIRTHING SUITES, AND WRAP-AROUND CARE FOR MOTHERS AFFECTED BY SUBSTANCE USE DISORDER. IN ADDITION TO OBSTETRICS AND MIDWIFERY, INPATIENT AND OUTPATIENT CLINICAL SERVICES INCLUDE 3D MAMMOGRAPHY, BEHAVIORAL HEALTH/PARTIAL HOSPITALIZATION, CANCER CARE AND INFUSION, CARDIAC REHAB AND WELLNESS, EMERGENCY CARE, FAMILY MEDICINE, HEART AND VASCULAR PRACTICE AND CLINICAL SERVICES, HYPERBARIC MEDICINE, INTENSIVE CARE, LABORATORY SERVICES, PAIN MANAGEMENT, ENDOSCOPY AND MINOR PROCEDURES, PULMONARY REHABILITATION, ORTHOPEDIC SURGERY, RADIOLOGY, WOMEN'S HEALTH, AND WOUND CARE. ADDITIONALLY, THROUGH A PARTNERSHIP WITH THE COMMUNITY HEALTH CENTER OF FRANKLIN COUNTY (CHCFC), A DENTAL CLINIC IS LOCATED ONSITE, ADJACENT TO THE BAYSTATE FRANKLIN EMERGENCY DEPARTMENT. THE COMMUNITIES SERVED BY BAYSTATE FRANKLIN INCLUDES ALL 26 COMMUNITIES WITHIN FRANKLIN COUNTY, AS WELL AS FOUR WORCESTER COUNTY TOWNS THAT ARE PART OF THE NINE-TOWN NORTH QUABBIN REGION. FRANKLIN COUNTY IS THE ONLY COUNTY IN MASSACHUSETTS RECOGNIZED AS ENTIRELY RURAL, WITH ONE SMALL CITY, GREENFIELD, AS THE CENTER OF THE COUNTY. MOST TOWNS IN THE REGION ARE UNDER 2,000 IN POPULATION, AND THE REGION IS 80% FORESTED. HIGH SPEED BROADBAND AND CELL PHONE ACCESS ARE STILL NOT AVAILABLE IN SOME OF THE REGION'S MOST RURAL COMMUNITIES. IN ADDITION, THE FRANKLIN REGIONAL TRANSIT AUTHORITY (FRTA) SERVES ONLY SOME OF THE COMMUNITIES AND HAS NO WEEKEND SERVICE. FRANKLIN COUNTY HAD THE SECOND HIGHEST NUMBER OF FARMS AND THE HIGHEST AMOUNT OF FARM SALES REVENUE OF ALL COUNTIES IN MASSACHUSETTS IN THE MOST RECENT AGRICULTURAL CENSUS. ACCORDING TO THE 2020 POPULATION ESTIMATES, THE REGION'S POPULATION DENSITY IS JUST UNDER 98 PEOPLE PER SQUARE LAND MILE, COMPARED TO 875 PER SQUARE LAND MILE FOR THE STATE. DECENNIAL CENSUS FIGURES INDICATE THE POPULATION OF FRANKLIN COUNTY PEAKED IN 2000. THE CURRENT TREND OF POPULATION STAGNATION OR DECLINE IS BEING EXPERIENCED IN THE SURROUNDING RURAL COUNTIES AS WELL. THE REGION IS AGING, LIKE THE STATE AND COUNTRY, BUT AT A FASTER PACE. ACCORDING TO 2020 CENSUS DATA, CURRENTLY PEOPLE AGED 65 AND OVER MAKE UP ABOUT 22% OF THE POPULATION OF FRANKLIN COUNTY. BY 2030, OLDER ADULTS AGED 65 AND OVER ARE PROJECTED TO COMPRISE 34% OF THE POPULATION, COMPARED TO 22% STATEWIDE. THE DEMOGRAPHIC SHIFT IS EVEN MORE PRONOUNCED IN THE RURAL WESTERN TOWNS OF FRANKLIN COUNTY, KNOWN AS WEST COUNTY, WHERE OLDER ADULTS ARE PROJECTED TO MAKE UP 42% OF THE POPULATION IN 2030. FRANKLIN COUNTY IS SIGNIFICANTLY LESS RACIALLY AND ETHNICALLY DIVERSE THAN THE STATE OR NATION, THOUGH ITS YOUNGER POPULATION IS SIGNIFICANTLY MORE DIVERSE THAN ITS OLDER RESIDENT POPULATION. ACCORDING TO U.S. CENSUS AMERICAN COMMUNITY SURVEY (ACS) 2016-2020 ESTIMATES, 10% OF PEOPLE WITHIN FRANKLIN COUNTY'S TOTAL POPULATION OF 70,529 IDENTIFIED AS NON-WHITE OR MULTI-RACIAL, COMPARED TO 29% FOR THE STATE AND 39% FOR THE NATION. THE PERCENT OF RESIDENTS WHO IDENTIFIED AS HISPANIC OR LATINO/A/E FOR FRANKLIN COUNTY WAS 4% OR ABOUT 3,000 PEOPLE, COMPARED TO 12% FOR THE STATE AND 18% FOR THE NATION. THE SCHOOL-AGED POPULATION OF THE COMMUNITIES SERVED BY BAYSTATE FRANKLIN HAS MORE RACIAL AND ETHNIC DIVERSITY THAN THE POPULATION. TWENTY-ONE PERCENT (21%) OF STUDENTS IN LOCAL PUBLIC SCHOOLS IDENTIFY AS LATINO/A/E, A RACE OTHER THAN WHITE, OR MORE THAN ONE RACE. ACCORDING TO THE U.S. CENSUS, APPROXIMATELY 140 PEOPLE LIVING IN FRANKLIN COUNTY IDENTIFY AS AMERICAN INDIAN AND/OR ALASKA NATIVE. THE REGION WAS HISTORICALLY PART OF THE TERRITORIES OF THE NIPMUC, POCUMTUC, AND ABENAKI TRIBES. THE BAYSTATE FRANKLIN COMMUNITIES SERVED HAVE NO RESERVATIONS BUT DOES HAVE SEVERAL ACTIVE CURRENT NATIVE AMERICAN CULTURAL ORGANIZATIONS. THE MEDIAN INCOME FOR A TWO-PARENT FAMILY IS $60,950.44 & OF PEOPLE LIVING IN FRANKLIN COUNTY LIVE BELOW 300% FPL. ADDITIONALLY, 2.3% OF THE POPULATION DO NOT HAVE HEALTH INSURANCE, 41.0% ARE ON PUBLIC INSURANCE AND 52.4% PRIVATE INSURANCE. THERE IS ONLY ONE OTHER HOSPITAL IN THE COUNTY THAT SERVES THIS POPULATION. RESIDENTS NEED TO TRAVEL SOUTH OR ACROSS STATE LINES TO VERMONT FOR VARIETY IN CARE. OVERALL, THIS REGION CONTINUES TO BE CONSIDERED MEDICALLY UNDERSERVED WITH A LARGE SHORTAGE OF HEALTH PROFESSIONALS.
PART VI, LINE 5:THE HOSPITAL FACILITY HAS A RESPONSIBILITY TO RESPOND TO HEALTH CARE NEEDS UNSUPPORTED BY GOVERNMENT PROGRAMS. IN EXCHANGE FOR THIS RESPONSIBILITY, THE HOSPITAL QUALIFIES FOR TAX-EXEMPT STATUS UNDER 501(C)(3). HOWEVER, PROVIDING HOSPITAL CARE ALONE IS NOT ENOUGH TO QUALIFY FOR TAX-EXEMPT STATUS. HOSPITALS ALSO MUST OPERATE IN THE PUBLIC INTEREST AND PROVIDE PROGRAMS THAT BENEFIT THE COMMUNITY. THE CHARITABLE MISSION OF THE HOSPITAL FACILITY, A MEMBER HOSPITAL OF BAYSTATE HEALTH, IS TO IMPROVE THE HEALTH OF THE PEOPLE IN OUR COMMUNITIES EVERY DAY, WITH QUALITY AND COMPASSION. THE HOSPITAL'S COMMUNITY BENEFITS MISSION IS TO REDUCE HEALTH DISPARITIES, PROMOTE COMMUNITY WELLNESS, AND IMPROVE ACCESS TO CARE FOR VULNERABLE POPULATIONS. THE HOSPITAL IS COMMITTED TO MEETING THE IDENTIFIED HEALTH AND WELLNESS NEEDS OF CONSTITUENCIES AND COMMUNITIES SERVED THROUGH THE COMBINED EFFORTS OF BAYSTATE HEALTH'S MEMBER ORGANIZATIONS, AFFILIATED PROVIDERS, AND COMMUNITY PARTNERS. THE HOSPITAL FACILITY MEETS ALL THE FACTORS REQUIRED OF MEDICAL FACILITIES TO MAINTAIN TAX EXEMPTION, AS FIRST DESCRIBED IN REVENUE RULING 69-545. IN SUPPORT OF PATIENT CARE AND THE MEDICAL NEEDS OF THE COMMUNITIES SERVED BY THE HOSPITAL, MEDICAL STAFF MEMBERSHIP AND PRIVILEGES ARE EXTENDED TO ALL QUALIFIED PHYSICIANS AND PRACTITIONERS IN WESTERN MASSACHUSETTS WHO MEET THE REQUIREMENTS FOR CREDENTIALING AND CLINICAL PRIVILEGES, WHETHER EMPLOYED BY A RELATED BAYSTATE HEALTH OR COMMUNITY-BASED ENTITY. THE HOSPITAL'S EMERGENCY DEPARTMENT IS OPEN TO ALL IN NEED OF CARE AND SERVICES; NO ONE REQUIRING EMERGENCY CARE IS DENIED TREATMENT. IN ADDITION, SURPLUS FUNDS FROM OPERATIONS ARE GENERALLY APPLIED, AS PERMITTED, TO THE FOLLOWING: IMPROVEMENTS IN PATIENT CARE, EXPANSION AND RENOVATION OF EXISTING FACILITIES, PURCHASE AND REPLACEMENT OF EQUIPMENT, DEBT SERVICE, EXPENSES ASSOCIATED WITH TRAINING OF PHYSICIANS AND OTHER HEALTH CARE PROFESSIONALS, PROFESSIONAL DEVELOPMENT OF MEDICAL AND OTHER CLINICAL STAFF, AND THE SUPPORT OF SCIENTIFIC, TRANSLATIONAL, AND CLINICAL RESEARCH. BAYSTATE HEALTH'S VOLUNTEER BOARD OF TRUSTEES, THE GOVERNING BODY OF THE ORGANIZATION AND ITS AFFILIATES, IS COMPRISED OF THE PRESIDENT AND CHIEF EXECUTIVE OFFICER OF BAYSTATE HEALTH AND UP TO TWENTY-TWO (22) OTHER ELECTED TRUSTEES WHO ARE REPRESENTATIVE OF THE BROAD RANGE OF INTERESTS WHICH EXIST IN THE COMMUNITIES SERVED BY BAYSTATE HEALTH AND ITS AFFILIATES. THE GOVERNANCE COMMITTEE OVERSEES THE NOMINATION OF TRUSTEES AND SUBMITS RECOMMENDATIONS TO THE BOARD OF TRUSTEES FOR MEMBERSHIP ON THE VARIOUS BOARD COMMITTEES. IN CONSIDERING NOMINATIONS OR RECOMMENDATIONS FOR TRUSTEES, DIRECTORS, COMMITTEE MEMBERS, OR OFFICERS, THE GOVERNANCE COMMITTEE SELECTS NOMINEES WHO ARE REPRESENTATIVE OF THE VARIOUS AND DIVERSE CONSTITUENCIES SERVED BY BAYSTATE HEALTH AND ITS AFFILIATES. THE COMMITTEE NOMINATES PERSONS WHO ARE REPRESENTATIVE OF THE COMMUNITY CONSUMER INTERESTS OF THE VARIOUS NEIGHBORHOODS AND LOCALITIES WHICH ARE SERVED BY BAYSTATE HEALTH AND ITS AFFILIATES IN THE CARRYING OUT OF AND PURSUANT TO THE CHARITABLE MISSION OF THE BAYSTATE HEALTH AND ITS AFFILIATES. GIVEN ITS LIMITED RESOURCES, BAYSTATE HEALTH HAS CONTINUED TO ENGAGE IN STRATEGIC AND THOUGHTFUL PROCESSES REGARDING FINANCIAL INVESTMENTS IN LOCAL INITIATIVES THAT ADDRESS NEEDS IDENTIFIED IN THE CHNA. THESE INVESTMENTS BOTH ALIGN TO LOCAL NEEDS OF EACH HOSPITAL SERVICE AREA, AS WELL AS REGIONAL NEEDS THAT APPLY TO ALL COMMUNITIES SERVED. MANY OF THESE INVESTMENTS ENGAGE COMMUNITY INPUT FROM CBAC MEMBERS AND OTHER LOCAL STAKEHOLDERS TO PROMOTE THE INITIATIVE'S LOCAL IMPACT AND ENCOURAGE OTHER STAKEHOLDERS AND FUNDERS TO PARTICIPATE IN THE ADVANCEMENT OF THE COMMUNITY HEALTH TRANSFORMATION.
PART VI, LINE 6:BAYSTATE HEALTH IS A NOT-FOR-PROFIT INTEGRATED HEALTHCARE SYSTEM SERVING OVER 800,000 PEOPLE THROUGHOUT WESTERN MASSACHUSETTS. NATIONALLY RECOGNIZED AS A LEADER IN HEALTHCARE QUALITY AND SAFETY, BAYSTATE HEALTH HAS MORE THAN 13,000 EMPLOYEES AND SERVES A DIVERSE POPULATION OF PATIENTS AT ITS TEACHING HOSPITAL, BAYSTATE MEDICAL CENTER IN SPRINGFIELD, AS WELL AS AT BAYSTATE CHILDREN'S HOSPITAL, ITS THREE COMMUNITY HOSPITALS, SEVERAL URBAN HEALTH CENTERS, HOME CARE AND HOSPICE SERVICES, AND A NETWORK OF OVER 80 MEDICAL PRACTICES. THE FOUR HOSPITALS INCLUDE BAYSTATE MEDICAL CENTER, BAYSTATE FRANKLIN MEDICAL CENTER, BAYSTATE NOBLE HOSPITAL, AND BAYSTATE WING HOSPITAL; THE OTHER 501(C)(3) ORGANIZATIONS INCLUDE BAYSTATE MEDICAL PRACTICES, VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, BAYSTATE ADMINISTRATIVE SERVICES, AND BAYSTATE HEALTH FOUNDATION. BAYSTATE MEDICAL CENTER (BAYSTATE MEDICAL) IS A 716-BED INDEPENDENT ACADEMIC MEDICAL CENTER AND HOME TO THE UMASS CHAN MEDICAL SCHOOL BAYSTATE. BAYSTATE MEDICAL HAS ONE OF NEW ENGLAND'S BUSIEST EMERGENCY ROOMS AND IS THE REGION'S ONLY LEVEL 1 TRAUMA CENTER. THE HOSPITAL ALSO OFFERS PRE- AND POST-NATAL CARE FOR MOTHERS GIVING BIRTH AT ITS WESSON WOMEN & INFANTS' UNIT, WHICH IS HOME TO THE REGION'S ONLY LEVEL III NEONATAL INTENSIVE CARE UNIT (NICU). IN ADDITION, THE MEDICAL CENTER OFFERS THE BAYSTATE HEART & VASCULAR PROGRAM AND THE BAYSTATE REGIONAL CANCER PROGRAM, AMONG OTHER ADVANCED SPECIALTY MEDICAL, DIAGNOSTIC, AND SURGICAL SERVICE BAYSTATE CHILDREN'S HOSPITAL, PART OF BAYSTATE MEDICAL, IS THE ONLY ACCREDITED FULL-SERVICE CHILDREN'S HOSPITAL AND PEDIATRIC-SPECIFIC EMERGENCY DEPARTMENT IN WESTERN MASSACHUSETTS. IT PROVIDES PRIMARY AND ADVANCED MEDICAL CARE TO BABIES, CHILDREN, ADOLESCENTS, AND THEIR FAMILIES. BAYSTATE FRANKLIN MEDICAL CENTER (BAYSTATE FRANKLIN) IS AN 89-BED FACILITY LOCATED IN GREENFIELD, MASSACHUSETTS, WHICH PROVIDES HIGH-QUALITY INPATIENT AND OUTPATIENT SERVICES TO RESIDENTS OF RURAL FRANKLIN COUNTY AND NORTH QUABBIN. INPATIENT SERVICES INCLUDE BEHAVIORAL HEALTH, INTENSIVE CARE, MEDICAL-SURGICAL CARE, AND OBSTETRICS/ MIDWIFERY. OUTPATIENT SERVICES INCLUDE 3D MAMMOGRAPHY, BEHAVIORAL HEALTH, CANCER CARE AND INFUSION, CARDIAC REHABILITATION AND WELLNESS, EMERGENCY CARE, HEART AND VASCULAR PRACTICE AND CLINICAL SERVICES, INTENSIVE CARE, LABORATORY SERVICES, ORTHOPEDIC SURGERY, PAIN MANAGEMENT, ENDOSCOPY AND MINOR PROCEDURES, PULMONARY REHABILITATION, RADIOLOGY, SLEEP MEDICINE, WOUND CARE, AND HYPERBARIC MEDICINE. ADDITIONALLY, THROUGH A PARTNERSHIP WITH THE COMMUNITY HEALTH CENTER OF FRANKLIN COUNTY (CHCFC), A DENTAL CLINIC IS LOCATED ONSITE, ADJACENT TO THE BAYSTATE FRANKLIN EMERGENCY DEPARTMENT. BAYSTATE NOBLE HOSPITAL (BAYSTATE NOBLE) IS AN 85-BED ACUTE CARE COMMUNITY HOSPITAL HELPING PEOPLE IN THE GREATER WESTFIELD COMMUNITY, OFFERING DIRECT ACCESS TO WORLD-CLASS TECHNOLOGY, DIAGNOSTICS, AND SPECIALISTS. THE HOSPITAL WORKS TO ENSURE THAT PATIENTS HAVE ACCESS TO EXCEPTIONAL HEALTHCARE, CLOSE TO HOME. SKILLED AND COMPASSIONATE NURSES AND MEDICAL SUPPORT STAFF OFFER AN IDEAL COMBINATION OF "HIGH TECH AND "HIGH TOUCH," COMPLEMENTING AN OUTSTANDING TEAM OF DOCTORS. SERVICES INCLUDE OBSTETRICS AND GYNECOLOGY, EMERGENCY, LABORATORY, GASTROENTEROLOGY, SURGERY, CARDIOPULMONARY SERVICES AND REHABILITATION, CANCER CARE, UROLOGY, NEUROLOGY, INPATIENT REHABILITATION, AND DIAGNOSTIC IMAGING, INCLUDING 3D MAMMOGRAPHY. BAYSTATE WING HOSPITAL (BAYSTATE WING) IS A 46-BED FACILITY LOCATED IN PALMER, MASSACHUSETTS SERVING PEOPLE THROUGHOUT THE QUABOAG HILLS AND THE PIONEER VALLEY. THE HOSPITAL OFFERS A BROAD RANGE OF MEDICAL AND SURGICAL SERVICES. OUR EXPANDED EMERGENCY DEPARTMENT (ED) OFFERS TWENTY TREATMENT BAYS, INCLUDING TWO BAYS DESIGNATED FOR THE CARE OF TRAUMA PATIENTS AND THREE BAYS FOR PATIENTS WITH BEHAVIORAL HEALTH NEEDS. THE ED PROVIDES COMPREHENSIVE EMERGENCY SERVICES FOR ADULTS AND CHILDREN AROUND THE CLOCK. BAYSTATE WING IS A PRIMARY STROKE CENTER DESIGNATED BY THE MASSACHUSETTS DEPARTMENT OF PUBLIC HEALTH, AND OUR ED IS RECOGNIZED WITH A GET WITH THE GUIDELINES GOLD PLUS QUALITY AWARD FOR STROKE CARE FROM THE AMERICAN HEART ASSOCIATION. BAYSTATE MEDICAL PRACTICES (BMP) IS A HEALTH CARE ORGANIZATION CONSISTING OF 769 PHYSICIANS IN A VARIETY OF DISCIPLINES, INCLUDING BUT NOT LIMITED TO PRIMARY, COMMUNITY, SPECIALTY, URGENT AND SURGICAL CARE. OUR FOOTPRINT EXPANDS ACROSS WESTERN MASS WITH OVER 120 DIFFERENT PRACTICES IN FIFTY-FIVE RURAL AND SUBURBAN LOCATIONS. MANY SITES ARE DESIGNATED HEALTH AND WELLNESS CENTERS, SIGNIFYING OUR EMPHASIS ON CONVENIENT, ONE STOP CARE, EMPHASIZING COLLABORATION AMONG PROVIDERS, BETTER COMMUNICATION, AND CONTINUITY OF CARE. BMP'S MISSION IS TO PROVIDE HIGH VALUE CARE TO ANY PATIENT IN NEED, REGARDLESS OF THE PATIENT'S ABILITY TO PAY FOR SUCH CARE. DEPENDING ON THE PATIENT'S FINANCIAL ABILITY TO PAY AND CONSISTENT WITH BAYSTATE HEALTH AND BMP GUIDELINES, BMP MAY PROVIDE CARE FREE OF CHARGE OR AT A SIGNIFICANTLY REDUCED RATE. IN TAX YEAR 2023 BMP PROVIDED $1,509,566 IN CHARITY CARE. IN ADDITION TO THE CHARITY CARE PROVIDED TO PATIENTS, BMP'S PHYSICIANS PARTICIPATE IN MANY VARIOUS AND ONGOING COMMUNITY OUTREACH INITIATIVES IN AREAS OF EDUCATION, EMPLOYMENT, SAFETY, AND HEALTH. BMP HAS ALSO TAKEN A LEADERSHIP ROLE IN STRENGTHENING THE HEALTH OF DISADVANTAGED CITIZENS IN SURROUNDING COMMUNITIES, INCLUDING SPECIFIC FOCUS ON HIV/AIDS AND THE UNDERSERVED POPULATION AREAS. MANY OF THESE PROGRAMS ARE STAFFED WITH PHYSICIANS WITHIN THE THREE COMMUNITY-BASED HEALTH CENTERS. BAYSTATE HOME HEALTH, HOSPICE AND PEDIATRIC PALLIATIVE CARE PROVIDES COMPASSIONATE, RESPECTFUL CARE TO PATIENTS AND FAMILIES WHEREVER THEY CALL HOME. EACH PATIENT AND FAMILY ARE CARED FOR BY LICENSED AND EXPERIENCED NURSES, THERAPISTS, SOCIAL WORKERS, HOME HEALTH AND HOSPICE AIDES, SPIRITUAL AND BEREAVEMENT COUNSELORS, AND VOLUNTEERS IN COLLABORATION WITH THEIR PRIMARY CARE PHYSICIANS AND/OR OTHER PROVIDERS. THE HOME HEALTH TEAM WORKS TOGETHER TO ENSURE A SAFE AND SWIFT RECOVERY FROM ILLNESS, ACCIDENT, OR SURGERY IN THE COMFORT OF PATIENTS' HOME. BAYSTATE HOME HEALTH MANAGES OVER 130,000 VISITS ANNUALLY. UNDER THE DIRECTION OF A BOARD-CERTIFIED HOSPICE AND PALLIATIVE CARE MEDICAL DIRECTOR, THE INTERDISCIPLINARY TEAM OFFERS MEDICAL, SPIRITUAL, AND OTHER SUPPORT SERVICES THROUGH ITS EXTENSIVE NETWORK OF CAREGIVERS TO SUPPORT PATIENTS FACING A SERIOUS OR LIFE LIMITING ILLNESS. THIS CARE TEAM WORKS TOGETHER, WITH BOTH THE PATIENT AND FAMILY, TO BRING UNDERSTANDING, COMFORT, DIGNITY, AND A SENSE OF PEACE, AS EACH PATIENT JOURNEYS TOWARDS THE FINAL STAGE OF LIFE. HOSPICE HAS WORKED WITH BMC TO CREATE AN INPATIENT HOSPICE PROGRAM FOR PATIENTS AT END OF LIFE WITH SYMPTOMS THAT ARE DIFFICULT TO MANAGE OUTSIDE OF THE HOSPITAL ALLOWING HOSPICE LEVEL OF CARE IN AN ACUTE SETTING. BAYSTATE HOSPICE CARES FOR OVER 1,200 PATIENTS EACH YEAR. THE PEDIATRIC PALLIATIVE CARE TEAM OF NURSES, SOCIAL WORKERS, SPIRITUAL CARE COUNSELOR, CHILD LIFE SPECIALISTS, MUSIC THERAPISTS, MASSAGE THERAPISTS AND VOLUNTEERS LED BY A BOARD-CERTIFIED PEDIATRICIAN CARE FOR ALMOST ONE HUNDRED PATIENTS AND THEIR FAMILIES EVERY DAY. THEIR PATIENTS RANGE FROM BIRTH TO 19 YEARS OF AGE AND SUFFER WITH LIFE-LIMITING CONDITIONS AND DISEASES. BASED IN SPRINGFIELD, MASSACHUSETTS, HEALTH NEW ENGLAND (HNE) IS A NOT-FOR-PROFIT HEALTH PLAN SERVING MEMBERS IN MASSACHUSETTS AND CONNECTICUT. A WHOLLY OWNED SUBSIDIARY OF BAYSTATE HEALTH, HNE OFFERS A RANGE OF HEALTH CARE PLANS INCLUDING COMMERCIAL, MEDICAID, AND MEDICARE SUPPLEMENTAL COVERAGE. FOR OVER 30 YEARS, HNE HAS BEEN MEETING THE HEALTH CARE NEEDS OF OUR MEMBERS AND CONTINUE TO BE THE MOST TRUSTED AND VALUED HEALTH PLAN IN OUR COMMUNITY. HNE AND BAYSTATE HEALTH PARTNER ON VARIOUS COMMUNITY BENEFIT INITIATIVES INCLUDING HOSTING ANNUAL FORUMS THAT CONVENE COMMUNITY MEMBERS TO SHARE CHNA OUTCOMES, STRATEGIC IMPLEMENTATION PLAN GOALS, INSTITUTIONAL UPDATES, AND CREATE SPACE FOR COMMUNITY INPUT AND DISCUSSION.
BAYSTATE HEALTH'S MEDICAID ACCOUNTABLE CARE ORGANIZATION (ACO),THE BEHEALTHY PARTNERSHIP (BHP) IN PARTNERSHIP WITH HEALTH NEW ENGLAND, INCLUDES PRIMARY CARE PROVIDERS (PCPS) WHO ARE BASED AT BAYSTATE HEALTH'S NEARBY HEALTH CENTERS IN SPRINGFIELD, MASSACHUSETTS, AND AT BAYSTATE MEDICAL PRACTICES PRIMARY CARE OFFICES LOCATED IN HAMPDEN, HAMPSHIRE AND FRANKLIN COUNTIES IN WESTERN MASSACHUSETTS. BHP SERVES OVER 48,000 PEOPLE IN THE REGION. IN ITS SEVENTH YEAR, BHP FOCUSED ON CONTINUING TO BUILD OUT ITS CLINICAL INNOVATION STRATEGIES, INTEROPERABILITY INFRASTRUCTURE, AS WELL AS MEET ITS QUALITY STANDARDS. IN ADDITION, HEALTH EQUITY WORK WAS PRIORITIZED IN THE CLINICAL AND DATA ARENAS. THE ACO ALSO DEEPENED COMMUNITY LINKAGE EFFORTS TO BETTER SUPPORT OUR MEMBERS THROUGH THE HEALTH-RELATED SOCIAL NEEDS (HRSN) PROGRAM. COMMUNITY OUTREACH EFFORTS ARE INTRICATELY LINKED TO FUTURE STRATEGIES OF TELEHEALTH, FLEXIBLE SERVICES PROGRAMMING, AND BALANCING MEDICAL AND SOCIAL SUPPORTS FOR BETTER HEALTH OUTCOMES AND REDUCTION OF TOTAL COST OF CARE. A PRIMARY FOCUS OF BHP THIS YEAR WAS STRENGTHENING OUR QUALITY AND HEALTH EQUITY EFFORTS, CONTINUING TO IMPLEMENT CARE DELIVERY INNOVATIONS, AND EXTENDING THE REACH OF OUR CARE MANAGEMENT PROGRAM. IN ADDITION TO THE BRIEF DESCRIPTIONS OF THE AFFILIATED ENTITIES ABOVE, THE INFORMATION BELOW SPEAKS TO ACTIVITIES OF BAYSTATE HEALTH AND ITS AFFILIATES REGARDING PROMOTION OF COMMUNITY HEALTH. HEALTHCARE AND MEDICAL EDUCATION IN ADDITION TO ITS 13,000 EMPLOYEES, BAYSTATE HEALTH HAS MEDICAL STAFF, NURSES, RESIDENTS AND FELLOWS, MEDICAL STUDENTS, NURSING STUDENTS, AND ALLIED HEALTH STUDENTS WHO GAIN COMPREHENSIVE MEDICAL EDUCATION DURING THE YEAR. A RECOGNIZED LEADER IN EDUCATIONAL INNOVATION, BAYSTATE HEALTH HAS BEEN TRAINING DOCTORS SINCE 1914. HUNDREDS OF RESIDENTS AND FELLOWS IN 11 RESIDENCY AND 20+ FELLOWSHIP PROGRAMS TRAIN AT BAYSTATE HEALTH. IN ADDITION, BAYSTATE HEALTH PROVIDED TRAINING TO OVER 150 MEDICAL STUDENTS COMPLETING CLERKSHIPS AND ELECTIVES IN VARIOUS SPECIALTIES. HUNDREDS OF NURSING AND ALLIED HEALTH STUDENTS FROM LOCAL COLLEGES AND UNIVERSITIES COMPLETE CLINICAL TRAINING EACH YEAR AS PART OF THEIR ASSOCIATE, BACCALAUREATE, MASTER'S, AND POST-DOCTORAL WORK. BAYSTATE HEALTH IS A NATIONALLY ACCREDITED PROVIDER OF CONTINUING EDUCATION FOR THE ENTIRE TEAM OF HEALTH CARE PROFESSIONALS. CONTINUING EDUCATION IS PROVIDED THROUGH REGIONAL CONFERENCES, GRAND ROUNDS, AND INTERNET COURSES. BAYSTATE HEALTH CONTINUES TO OFFER A ROBUST NURSE RESIDENCY PROGRAM. THE PROGRAM IS A 10-MONTH LONG PROGRAM FOR REGISTERED NURSES WITH LESS THAN 10 MONTHS EXPERIENCE, OFFERING PRACTICE-BASED EXPERIENCE, IN-DEPTH LEARNING, AND ONGOING PROFESSIONAL DEVELOPMENT. BAYSTATE HEALTH'S NURSE RESIDENCY PROGRAM SUCCESSFULLY ACHIEVED REACCREDITATION IN JULY 2021 AS A PRACTICE TRANSITION PROGRAM BY THE AMERICAN NURSES CREDENTIALING CENTER'S (ANCC) COMMISSION ON ACCREDITATION WITH A PLAN TO REACCREDIT IN 2025. BAYSTATE HEALTH CONTINUES TO PROVIDE A SUBSET OF NURSES WITH FORGIVABLE NURSING LOANS TOWARDS EARNING THEIR ADN, BSN, MASTERS, DNP, OR PHD IN NURSING. THE PROGRAM WAS ESTABLISHED IN 2002 AND TO DATE HAS SUPPORTED MORE THAN 1,782 RNS AND STUDENT NURSES PROVIDING MORE THAN $2.8M IN FORGIVABLE LOANS. IN EARLY 2024, THE DECISION WAS REACHED TO CONSOLIDATE THE NURSING FORGIVABLE LOAN PROGRAM WITH AN ENHANCED TUITION ASSISTANCE PROGRAM.EMPLOYEES WORKING 30 HOURS, OR MORE ARE ELIGIBLE FOR THE MAX IRS ALLOWED BENEFIT OF $5,250 PER CALENDAR YEAR WITH PART-TIME EMPLOYEES PRORATED.BAYSTATE HEALTH CONTRIBUTES $300,000 PER YEAR IN TUITION ASSISTANCE FOR EMPLOYEES. THE BAYSTATE MEDICAL CENTER'S MIDWIFERY EDUCATION PROGRAM GRADUATED FOUR STUDENTS IN 2024. ALL FOUR STUDENTS HAVE SUCCESSFULLY PASSED THEIR CERTIFICATION BOARD EXAM AND ARE EMPLOYED AS CERTIFIED NURSE-MIDWIVES IN BOSTON, PITTSFIELD, AND WORCESTER, MA; AND HARTFORD, CT. THE BAYSTATE MEDICAL CENTER MIDWIFERY EDUCATION PROGRAM CONTINUES TO SUPPORT AREA WORKFORCE, WITH PROGRAM ALUMNI COMPRISING 30% OF CNMS EMPLOYED IN PRACTICES IN SPRINGFIELD AND SURROUNDING AREAS. IN PARTNERSHIP WITH THE UNIVERSITY OF MASSACHUSETTS CHAN MEDICAL SCHOOL, BAYSTATE HEALTH IS THE REGIONAL CAMPUS FOR AN INNOVATIVE CURRICULUM TRACK CALLED POPULATION-BASED URBAN AND RURAL COMMUNITY HEALTH (PURCH). THE PURCH TRACK IS AN INNOVATIVE, COMMUNITY-CENTERED, EQUITY-FOCUSED, EXPERIENTIAL CURRICULUM TO HELP STUDENTS DEVELOP INTO PHYSICIANS WHO WILL BE TRANSFORMATIVE LEADERS WITH KNOWLEDGE, SKILLS, AND MINDSET TO ADVOCATE FOR AND PROVIDE EQUITABLE, HIGH-QUALITY CARE TO COMMUNITIES FACING SYSTEMIC HEALTH DISPARITIES. THE PURCH TRACK IS DESIGNED TO EQUIP STUDENTS THE SKILLS NECESSARY TO PROVIDE HIGH-QUALITY CARE TO BAYSTATE HEALTH'S DIVERSE PATIENT POPULATIONS. THE PURCH TRACK INTEGRATES COMMUNITY IDENTIFIED PRINCIPLES, IMMERSES STUDENTS IN SURROUNDING COMMUNITIES, AND CULTIVATES A COMMUNITY OF PRACTICE. THROUGH A COMBINATION OF CLASSROOM LEARNING AND HANDS-ON CLINICAL EXPERIENCES ACROSS VARIOUS SETTINGS, STUDENTS ARE GUIDED BY EXPERT FACULTY WITH SPECIALIZED EXPERTISE IN POPULATION HEALTH AND MEDICAL EDUCATION. THE GOALS OF THE PROGRAM ARE TO INCREASE ACCESS TO STUDENTS IN MASSACHUSETTS SEEKING AN AFFORDABLE MEDICAL EDUCATION; TO RESPOND TO THE HEALTH CARE NEEDS OF THE COMMONWEALTH BY INCREASING THE NUMBER OF MASSACHUSETTS PHYSICIANS TRAINED IN URBAN AND RURAL PRIMARY CARE; AND TO IMPROVE POPULATION HEALTH AND CREATE FUTURE PHYSICIANS WITH THE SKILLS NEEDED TO IMPACT HEALTH DISPARITIES. AS OF 2024 PURCH HAS GRADUATED NINETY-ONE STUDENTS, 71% HAVE PURSUED PRIMARY CARE RESIDENCIES, 11% HAVE STAYED AT BAYSTATE TO PURSUE RESIDENCY TRAINING. TWO PURCH GRADUATES HAVE STAYED IN OUR REGION AS A FELLOW AND FACULTY. FOR THE GRADUATING CLASS OF 2024, 32% OF STUDENTS STAYED IN MASSACHUSETTS. UNIQUE TO THE PURCH PROGRAM IS OUR BAYSTATE COMMUNITY FACULTY. THESE TEN INDIVIDUALS ARE NON-PHYSICIANS WHO ARE DEEPLY CONNECTED TO THE COMMUNITIES SERVED BY BAYSTATE HEALTH. THEY BRING VALUABLE REAL-WORLD EXPERIENCE FROM THEIR ROLES AS RESIDENTS OF THOSE COMMUNITIES, CONTRIBUTING TO THE EDUCATION OF MEDICAL STUDENTS. THEY WORK TO ADDRESS HEALTH, SOCIAL, AND ECONOMIC DISPARITIES BY SHARING THEIR LIFE EXPERIENCES AND LEADERSHIP IN VARIOUS FIELDS, HELPING STUDENTS DEVELOP SKILLS TO IMPROVE SOCIAL OUTCOMES. THROUGH THEIR INVOLVEMENT, THEY ENRICH THE ACADEMIC SETTING BY INTEGRATING PRACTICAL KNOWLEDGE WITH MEDICAL EDUCATION. IN 2024, OVER 285,000 SPOKEN AND SIGNED LANGUAGE INTERPRETERSESSIONS HELPED PATIENTS AND FAMILIES BETTER UNDERSTAND THEIR CARE RESULTING IN BETTER ACCESS TO AND EQUITY IN THEIR HEALTHCARE. BAYSTATE PROVIDES IN-PERSON INTERPRETERS AS WELL AS TELEPHONIC AND VIDEO INTERPRETERS OFF-SITE. OUR NATIONALLY CERTIFIED TRANSLATORS TRANSLATED MORE THAN 11,000 PAGES OF PATIENT-RELATED INFORMATION AND INSTRUCTIONS, HELPING TO ENSURE THAT OUR PATIENTS WERE WELL-INFORMED ABOUT THEIR HEALTH CONDITION(S) AND HOW TO CARE FOR THOSE CONDITIONS IN SIMPLE TERMS AND IN A LANGUAGE THEY PREFER. MATERNAL HEALTH AND PARENTAL EDUCATION BAYSTATE HEALTH AND ITS AFFILIATES ARE COMMITTED TO PROVIDING THE COMMUNITIES THEY SERVE THROUGHOUT WESTERN MASSACHUSETTS WITH THE RESOURCES NECESSARY TO STAY INFORMED AND HEALTHY BY PROVIDING BOTH BASIC AND EXTENSIVE EDUCATIONAL OPPORTUNITIES SUCH AS PARENT EDUCATION CLASSES, INCLUDING "BAYSTATE'S BABIES" AT BAYSTATE MEDICAL CENTER, A PERINATAL EDUCATION AND SUPPORT PROGRAM. ALSO OFFERED ARE BREASTFEEDING CLASSES, PRENATAL/POSTNATAL CHILDBIRTH EDUCATION CLASSES, AND INFANT SAFETY CLASSES. SOME CLASSES ARE FREE WHILE OTHERS ARE OFFERED AT A REASONABLE FEE. NO ONE IS TURNED AWAY DUE TO INABILITY TO PAY. THE MOMS DO CARE EMPOWER PROGRAM AT BAYSTATE FRANKLIN WAS INITIALLY DESIGNED TO HELP PREGNANT WOMEN WITH OPIOID USE DISORDER (OUD) HAVE HEALTHY BABIES AND PURSUE HEALTHIER FUTURES. MDC-E IS SUPPORTED BY STATE OPIOID RESPONSE FUNDING THROUGH 2028 FROM THE SUBSTANCE ABUSE AND MENTAL HEALTH SERVICE ADMINISTRATION (SAMHSA) AND THE MA DEPARTMENT OF PUBLIC HEALTH, BUREAU OF SUBSTANCE ADDICTION SERVICES. THE PROGRAM'S EXPANDED ELIGIBILITY CRITERIA INCLUDE OPIOIDS, STIMULANTS, THC AND ALCOHOL. MDC-E PROVIDES A MEDICAL/BEHAVIORAL HEALTH HOME, OFFERING PEER SUPPORT THROUGH RECOVERY COACHES AND DOULAS WHO PARTNER WITH WOMEN IN PREGNANCY AND UP TO 3 YEARS POSTPARTUM. DOULAS COMPLEMENT THE EXPERT CARE PROVIDED BY THE FRANKLIN MEDICAL CENTER BIRTHPLACE TO SUPPORT ROOMING IN, BREASTFEEDING AND THE IMPLEMENTATION OF EAT-SLEEP-CONSOLE TO ENSURE THE MOST FAVORABLE OUTCOMES FOR NEONATES EXPERIENCING NEONATAL ABSTINENCE SYNDROME (NAS) OR NEONATAL OPIOID WITHDRAWAL SYNDROME (NOWS) AND THEIR MOTHER'S CARE COORDINATION AND SERVICE NAVIGATION ARE ALSO PROVIDED THROUGH OBSTETRIC AND MIDWIFERY PROVIDERS AS WELL AS A LICENSED SOCIAL WORKER. THE EMPOWER PROGRAM CURRENTLY SERVES APPROXIMATELY THIRTY WOMEN AND FAMILIES IN FRANKLIN COUNTY EACH YEAR.
BAYSTATE MEDICAL CONTINUES IMPLEMENTATION OF AN ENHANCED WAYTO CARE FOR NEWBORNS PHYSIOLOGICALLY DEPENDENT ON OPIOIDS AND THEIR MOTHERS CALLED THE ROOMING-IN PROGRAM.PREVIOUSLY, BABIES IMPACTED BY MATERNAL OUD WERE ADMITTED TO THE NEONATAL INTENSIVE CARE UNIT IF THEY REQUIRED PHARMACOLOGICAL TREATMENT FOR NEONATAL ABSTINENCE SYNDROME. PARENTS UNDERSTOOD LITTLE ABOUT THE PROCESS AND LENGTH OF STAY AVERAGED SEVERAL WEEKS. WITH THE ROOMING-IN PROGRAM, ELIGIBLE BABIES REMAIN WITH THEIR MOTHERS IN A PRIVATE ROOM THROUGHOUT TREATMENT, ENCOURAGING BREASTFEEDING AND BONDING. MOTHERS RECEIVE PRENATAL AND POSTNATAL EDUCATION TO BETTER UNDERSTAND THE PROCESS AND HOW TO CARE FOR THEIR BABIES, LEAVING THEM EMPOWERED WHILE SIGNIFICANTLY DECREASING LENGTH OF STAY FOR THESE BABIES. IN FY2024, BAYSTATE HEALTH OFFERED FREE EDUCATION PROGRAMS TO WOMEN AND SENIORS 55+. BAYSTATE HEALTH SENIOR CLASS IS A FREE LOYALTY PROGRAM DEDICATED TO HEALTH AND WELLNESS OFFERED EXCLUSIVELY FOR MEN AND WOMEN AGES FIFTY-FIVE AND OVER. THE 21,000+ SENIOR CLASS MEMBERS RECEIVED A QUARTERLY NEWSLETTER AND BI-MONTHLY ENEWS WITH VALUABLE HEALTH INFORMATION, BENEFITS, AND INVITATIONS TO UNIQUE EVENTS, INCLUDING VIRTUAL EVENTS DESIGNED WITH THEIR INTERESTS IN MIND. THE FREE BAYSTATE HEALTH EVERY WOMAN LOYALTY PROGRAM OFFERS ITS 15,000+ MEMBERS THE LATEST WOMEN'S HEALTH INFORMATION THROUGH SEMINARS WITH PHYSICIANS, NURSES, AND OTHER MEDICAL PROFESSIONALS IN A COMFORTABLE AND LIVELY SETTING AS WELL AS VIRTUAL EVENTS. MEMBERS RECEIVE A QUARTERLY NEWSLETTER AND MONTHLY ENEWS. THE PROGRAM IS DESIGNED TO INCREASE KNOWLEDGE OF WOMEN'S HEALTH ISSUES, AND IN TURN, PROVIDE WOMEN WITH THE INFORMATION THEY NEED TO MAKE THE BEST DECISIONS REGARDING THEIR HEALTH. SINCE ITS INCEPTION IN 1994, RAYS OF HOPE HAS BEEN HELPING PEOPLE IN THE FIGHT AGAINST BREAST CANCER BY WALKING ALONGSIDE THEM ON THEIR CANCER JOURNEY. THROUGH THE BAYSTATE HEALTH BREAST NETWORK, RAYS OF HOPE CARES FOR THE WHOLE PERSON FROM DIAGNOSIS, THROUGHOUT TREATMENT, AND BEYOND BY SUPPORTING RESEARCH AT THE RAYS OF HOPE CENTER FOR BREAST CANCER RESEARCH, PROVIDING FUNDING FOR STATE-OF-THE-ART EQUIPMENT, BREAST HEALTH PROGRAMS, AND OUTREACH AND EDUCATION THROUGHOUT BAYSTATE HEALTH AS WELL AS PROVIDING GRANTS FOR COMPLEMENTARY THERAPIES AND CANCER PROGRAMS TO OUR COMMUNITY PARTNERS THROUGHOUT WESTERN MASSACHUSETTS. RAYS OF HOPE HAS RAISED MORE THAN $17.7 MILLION IN FUNDS, TO DATE, WITH EVERY DOLLAR REMAINING IN WESTERN MASSACHUSETTS. THE UNITED WAY DEVELOPS AND SUPPORTS PROGRAMS THAT DIRECTLY IMPROVE THE LIVES OF PEOPLE IN OUR COMMUNITIES, A MISSION PROUDLY SHARED BY BAYSTATE HEALTH. BAYSTATE HEALTH IS A LONG-TIME SUPPORTER OF THE UNITED WAY, AND A MAJOR CONTRIBUTOR TO THE ORGANIZATION WITH WORKFORCE CAMPAIGNS AND THOUSANDS OF EMPLOYEE DONORS AND VOLUNTEERS. BAYSTATE HEALTH'S CONTRIBUTIONS HELP THE UNITED WAY SERVE OUR FAMILIES, FRIENDS, COLLEAGUES, AND OTHERS WHO SEEK HELP IN DIFFERENT WAYS AND AT VARIOUS TIMES IN THEIR LIVES. THREE COMMUNITY CAMPAIGNS ARE HELD ANNUALLY: SPRINGFIELD, WESTFIELD, AND PALMER WORKPLACE TO SUPPORT THE UNITED WAY OF PIONEER VALLEY, GREENFIELD WORKPLACE TO SUPPORT THE UNITED WAY OF FRANKLIN COUNTY, AND WARE WORKPLACE TO SUPPORT THE UNITED WAY OF HAMPSHIRE COUNTY. EMPLOYEES CAN DIRECT THEIR DONATIONS TO ONE OR ALL THE UNITED WAY'S ACTION AREAS: EDUCATION, INCOME, AND HEALTH, OR DESIGNATE TO A QUALIFIED AGENCY WITH A MINIMUM CONTRIBUTION. SEE ALSO ADDITIONAL INFORMATION REGARDING BAYSTATE HEALTH, INC. AND ITS AFFILIATE'S PROMOTION OF COMMUNITY HEALTH ABOVE IN LINE 4.PART VI, LINE 7, LIST OF STATES RECEIVING COMMUNITY BENEFIT REPORT:MA

Schedule I IRS990ScheduleI

FieldValueIRS element (for citing)
Grant Records MaintainedYes (1)GrantRecordsMaintainedInd
Total501c3 Org0Total501c3OrgCnt
Total Other Org2TotalOtherOrgCnt

Grants Other Asst To Indiv In US GrantsOtherAsstToIndivInUSGrp

FieldValueIRS element (for citing)
Grant TypeGREENFIELD COMMUNITY COLLEGE FOUNDATION - YEAR 1 INSTALLMENT PAYMENT (3 YEAR PLEDGE) FOR BAYSTATE HEALTH ENDOWED SCHOLARSHIPGrantTypeTxt
Recipient1RecipientCnt
Cash Grant$10,000CashGrantAmt

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART I, LINE 2:FormAndLineReferenceDesc
ExplanationBAYSTATE FRANKLIN MEDICAL CENTER MAINTAINS A CLOSE RELATIONSHIP WITH ITS GRANTEES. THROUGH THIS CLOSE RELATIONSHIP, MANAGEMENT IS ABLE TO ENSURE THE GRANTED MONEY IS USED FOR THE INTENDED PURPOSES.ExplanationTxt

Schedule J IRS990ScheduleJ

FieldValueIRS element (for citing)
Housing Allowance Or ResidenceYes (X)HousingAllowanceOrResidenceInd
Written Policy Ref T And E ExpnssYes (1)WrittenPolicyRefTAndEExpnssInd
Substantiation Required0SubstantiationRequiredInd
Severance Payment0SeverancePaymentInd
Supplemental Nonqual Rtr PlanYes (1)SupplementalNonqualRtrPlanInd
Equity Based Comp Arrngm0EquityBasedCompArrngmInd
Comp Based On Revenue Of Flng Org0CompBasedOnRevenueOfFlngOrgInd
Comp Bsd On Rev Related Orgs0CompBsdOnRevRelatedOrgsInd
Comp Bsd Net Earns Flng Org0CompBsdNetEarnsFlngOrgInd
Comp Bsd Net Earns Rltd Orgs0CompBsdNetEarnsRltdOrgsInd
Any Non Fixed Payments0AnyNonFixedPaymentsInd
Initial Contract Exception0InitialContractExceptionInd

Rltd Org Officer Trst Key Empl RltdOrgOfficerTrstKeyEmplGrp (14 entries)

TitleTitleTxtBase Compensation Filing OrgBaseCompensationFilingOrgAmtCompensation Based On Rltd OrgsCompensationBasedOnRltdOrgsAmtBonus Filing OrganizationBonusFilingOrganizationAmountBonus Related OrganizationsBonusRelatedOrganizationsAmtOther Compensation Filing OrgOtherCompensationFilingOrgAmtOther Compensation Rltd OrgsOtherCompensationRltdOrgsAmtDeferred Compensation Flng OrgDeferredCompensationFlngOrgAmtDeferred Comp Rltd OrgsDeferredCompRltdOrgsAmtNontaxable Benefits Filing OrgNontaxableBenefitsFilingOrgAmtNontaxable Benefits Rltd OrgsNontaxableBenefitsRltdOrgsAmtTotal Compensation Filing OrgTotalCompensationFilingOrgAmtTotal Compensation Rltd OrgsTotalCompensationRltdOrgsAmtComp Report Prior990 Filing OrgCompReportPrior990FilingOrgAmtComp Report Prior990 Rltd OrgsCompReportPrior990RltdOrgsAmt
MARK A KEROACK MD
TRUSTEE (THRU 6/3/24)/PRESIDENT & CE$0$1,487,185$0$683,230$0$543,592$0$24,750$0$19,515$0$2,758,272$0$4,275
RAYMOND MCCARTHY
TRUSTEE/SVP, CFO & TREASURER BH$0$709,330$0$234,559$0$237,354$0$28,050$0$1,869$0$1,211,162$0$4,275
NICOLAS JABBOUR MD
TRUSTEE (AS OF 1/1/24)/CHAIR DEPT. O$0$772,014$0$185,418$0$69,500$0$21,450$0$35,040$0$1,083,422$0$0
KEVIN P MORIARTY MD
TRUSTEE (THRU 12/31/23)/CHIEF PED SU$584,263$0$127,644$0$60,896$0$28,050$0$26,443$0$827,296$0$4,275$0
RONALD P BRYANT
TRUSTEE/PRESIDENT, BH COMM HOSPITALS$0$491,814$0$119,799$0$78,773$0$24,750$0$24,413$0$739,549$0$4,275
THAMPI AMPADI MD
TRUSTEE /SURGEON COMM PRAC$371,093$0$30,714$0$11,615$0$24,750$0$29,365$0$467,537$0$0$0
DEBORAH A PROVOST
VP CAO CNO BFMC/CRO BH$0$255,603$0$52,192$0$29,871$0$24,642$0$24,053$0$386,361$0$0
JANICE MAYFORTH
CFO - REGIONAL COMMUNITY HOSPITALS$0$174,022$0$28,242$0$36,392$0$15,524$0$26,519$0$280,699$0$0
OLGA TARAN
REGISTERED NURSE$240,675$0$0$0$1,754$0$12,373$0$21,287$0$276,089$0$0$0
LORENE ZAMMUTO
DIR BEHAV. HEALTH- RN (THRU 7/25/24)$180,710$0$34,759$0$18,820$0$9,475$0$27,139$0$270,903$0$0$0
JENNI L LANOUE
DIR PATIENT CARE SVCS$170,985$0$16,556$0$420$0$12,408$0$25,774$0$226,143$0$0$0
KRISTIN R DELANEY
CLERK/DIR CORP GOVERNANCE$0$158,929$0$15,361$0$2,590$0$11,919$0$28,513$0$217,312$0$0
JILL E POWELL-ARTUS
MANAGER, NURSING$141,472$0$7,881$0$7,462$0$10,990$0$26,986$0$194,791$0$0$0
KYMBERLI MITCHELL
RN CASE MANAGER$180,521$0$500$0$2,786$0$9,183$0$782$0$193,772$0$0$0

Supplemental Information Detail SupplementalInformationDetail (3 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
PART I, LINE 1AHOUSING ALLOWANCE OR RESIDENCE FOR PERSONAL USE - ONE KEY EMPLOYEE WAS PROVIDED WITH REIMBURSEMENT FOR HOUSING EXPENSES REQUIRING A TAX GROSS UP. THIS WAS TREATED AS TAXABLE COMPENSATION AS APPROPRIATE IN ACCORDANCE WITH BAYSTATE'S WRITTEN POLICIES WHICH REQUIRE COMPLIANCE WITH THE IRS'S ACCOUNTABLE PLAN.
PART I, LINE 3:THE HUMAN RESOURCES COMMITTEE OF BAYSTATE HEALTH, INC. (THE PARENT ORGANIZATION OF THE HEALTH CARE SYSTEM TO WHICH THE FILING ORGANIZATION BELONGS) HAS BEEN APPOINTED THROUGH BOARD RESOLUTION AS THE HUMAN RESOURCES COMMITTEE OF THE FILING ORGANIZATION. THIS COMMITTEE CONSISTS ENTIRELY OF INDIVIDUALS SERVING ON THE BOARD OF THE FILING ORGANIZATION. THE INDIVIDUALS RESPONSIBLE FOR DELIBERATING THE COMPENSATION ARRANGEMENT FOR THE PRESIDENT WOULD BE THOSE INDIVIDUALS WHO DO NOT HAVE A CONFLICT OF INTEREST WITH RESPECT TO THE COMPENSATION ARRANGEMENT AND WOULD BE CONSIDERED INDEPENDENT FOR COMPENSATION DELIBERATION PURPOSES. THE COMPENSATION OF THE PRESIDENT IS ESTABLISHED BASED ON INFORMATION PROVIDED BY INDEPENDENT THIRD PARTY CONSULTANTS FOR REASONABLENESS AND APPROPRIATE COMPARABILITY DATA. THE COMPENSATION IS THEN ESTABLISHED, REVIEWED AND APPROVED BY THE DULY AUTHORIZED HUMAN RESOURCES COMMITTEE OF BAYSTATE HEALTH, INC. AND ALL SUCH DELIBERATIONS AND DECISIONS ARE DOCUMENTED CONTEMPORANEOUSLY.
PART I, LINE 4B:THAMPI K. AMPADI, MD - SUPPLEMENTAL RETIREMENT OF $6,007 IS INCLUDED IN COLUMN B. THIS AMOUNT WAS EARNED AND PAID IN 2023. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. RONALD P. BRYANT - SUPPLEMENTAL RETIREMENT OF $35,566 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $26,341 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. MARK A. KEROACK, MD - SUPPLEMENTAL RETIREMENT OF $431,905 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $427,630 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. RAYMOND MCCARTHY - SUPPLEMENTAL RETIREMENT OF $190,955 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $186,680 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. KEVIN P. MORIARTY, MD - SUPPLEMENTAL RETIREMENT OF $29,104 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $24,829 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. DEBORAH A. PROVOST - SUPPLEMENTAL RETIREMENT OF $4,274 IS INCLUDED IN COLUMN B. THIS AMOUNT WAS EARNED AND PAID IN 2023. SUPPLEMENTAL RETIREMENT OF $4,349 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023.

Schedule K IRS990ScheduleK

Tax Exempt Bonds Issues TaxExemptBondsIssuesGrp (2 entries)

Bond ReferenceBondReferenceCdBond Issuer EINBondIssuerEINCUSIPCUSIPNumBond IssuedBondIssuedDtIssue PriceIssuePriceAmtPurposePurposeDescDefeasedDefeasedIndOn Behalf Of IssuerOnBehalfOfIssuerIndPool FinancingPoolFinancingInd
MA HEALTH & EDUCATIONAL FACILITIES AUTH
A0425460110000000002005-02-11$9,100,000MHEFA SERIES M-4; SEE PART VI00Yes (1)
MA DEVELOPMENT FINANCE AGENCY
B0434318140000000002014-12-04$22,000,000MA MDFA SERIES A; SEE PART VI000

Tax Exempt Bonds Proceeds TaxExemptBondsProceedsGrp (2 entries)

Bond ReferenceBondReferenceCdRetiredRetiredAmtTotal ProceedsTotalProceedsAmtIssuance Costs From ProceedsIssuanceCostsFromProceedsAmtCapital ExpendituresCapitalExpendituresAmtOther Spent ProceedsOtherSpentProceedsAmtSubstantial CompletionSubstantialCompletionYrRefunding Tax Exempt BondsRefundingTaxExemptBondsIndRefunding Taxable BondsRefundingTaxableBondsIndFinal Allocation MadeFinalAllocationMadeIndAdequate Books And Rec MaintAdequateBooksAndRecMaintInd
A$9,100,000$9,766,531$45,500$9,630,031$91,000200700Yes (1)Yes (1)
B$4,612,069$22,013,298$131,800$21,881,498201600Yes (1)Yes (1)

Tax Exempt Bonds Private Bus Use TaxExemptBondsPrivateBusUseGrp (2 entries)

Bond ReferenceBondReferenceCdOwning Bond Financed PropertyOwningBondFinancedPropertyIndAny Lease ArrangementsAnyLeaseArrangementsIndMgmt Contract Bond Fincd PropMgmtContractBondFincdPropIndEngage Bond Counsel ContractsEngageBondCounselContractsIndAny Research AgreementsAnyResearchAgreementsIndPrivate Bus Use By OthersPrivateBusUseByOthersPctPrivate Bus Concerning UBIPrivateBusConcerningUBIPctTotal Private Business UseTotalPrivateBusinessUsePctBond Iss Meet Prvt Sec Pymt TestBondIssMeetPrvtSecPymtTestIndChange In Use Bond Financed PropChangeInUseBondFinancedPropIndProcs Nonqualified Bond RemdtdProcsNonqualifiedBondRemdtdInd
A0Yes (1)Yes (1)Yes (1)00.007200.000000.0072000Yes (1)
B00Yes (1)Yes (1)00.000000.0000000Yes (1)

Tax Exempt Bonds Arbitrage TaxExemptBondsArbitrageGrp (2 entries)

Bond ReferenceBondReferenceCdForm8038 T FiledForm8038TFiledIndRebate Not Due YetRebateNotDueYetIndException To RebateExceptionToRebateIndNo Rebate DueNoRebateDueIndVariable Rate IssueVariableRateIssueIndHedge Identified In Bks And RecHedgeIdentifiedInBksAndRecIndGross Proceeds Invested In GICGrossProceedsInvestedInGICIndGross Proceeds InvestedGrossProceedsInvestedIndWritten Proc To Monitor ReqsWrittenProcToMonitorReqsInd
A000Yes (1)Yes (1)000Yes (1)
B000Yes (1)0000Yes (1)

Procedures Corrective Action ProceduresCorrectiveActionGrp (2 entries)

Bond ReferenceBondReferenceCdProcedures Corrective ActionProceduresCorrectiveActionInd
AYes (1)
BYes (1)

Supplemental Information Detail SupplementalInformationDetail (2 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
DATE REBATE COMPUTATION PERFORMEDISSUER NAME: MA HEALTH & EDUCATIONAL FACILITIES AUTH. DATE THE REBATE COMPUTATION WAS PERFORMED: 12/17/2013 ISSUER NAME: MA DEVELOPMENT FINANCE AGENCY DATE THE REBATE COMPUTATION WAS PERFORMED: 12/09/2016
FORM 990 SCHEDULE K, PART I:A MHEFA CAPITAL ASSET PROGRAM SERIES M-4 PART I, DESCRIPTION OF PURPOSE PER THE OFFICIAL STATEMENT, THE PURPOSE OF THE BOND IS THREE PROJECTS ("THE PROJECT") ALL TO BE OWNED AND OPERATED BY BAYSTATE FRANKLIN MEDICAL CENTER, TO BE LOCATED AT 164 HIGH STREET, GREENFIELD, MASSACHUSETTS, CONSISTING OF: (A) THE RENOVATION AND EXPANSION OF THE RADIOLOGY DEPARTMENT (INCLUDING A CAT SCAN SUITE, THREE MAMMOGRAPHY ROOMS AND ONE ULTRASOUND ROOM) AND THE EMERGENCY DEPARTMENT; (B) ACQUISITION OF EQUIPMENT FOR THE RADIOLOGY DEPARTMENT (INCLUDING ONE CAT SCAN AND ONE MAMMOGRAPHY UNIT) AND FOR THE EMERGENCY DEPARTMENT; AND (C) THE RENOVATION OF APPROXIMATELY 28,400 SQUARE FEET OF INPATIENT UNITS. THE MHEFA INDEBTEDNESS LISTED IS A POOL LOAN THEREFORE PARTS I, II, III, AND IV (LINES 5-7) ARE BEING ANSWERED WITH RESPECT TO BAYSTATE FRANKLIN MEDICAL CENTER'S POOL LOAN ALONE RATHER THAN WITH RESPECT TO PROCEEDS LOANED TO OTHER CONDUIT BORROWERS. THE ACTUAL DATE OF ISSUE OF THE MHEFA SERIES M4 BONDS THAT FUNDED BFMC'S LOAN WAS 11/4/2004, AND THE CUSIP NUMBER SHOWN ON FORM 8038 WAS 57586CDX0. B MDFA REVENUE BOND, SERIES A PART I, DESCRIPTION OF PURPOSE PER THE OFFICIAL STATEMENT, THE PURPOSE OF THE BOND IS TO FINANCE (I) CAPITAL EXPENDITURES, INCLUDING CAPITALIZED INTEREST, IN CONNECTION WITH THE FOLLOWING PROJECTS (THE "PROJECT"); CONSTRUCTION, IMPROVEMENT, EQUIPPING AND OTHER CAPITAL EXPENDITURES RELATING TO THE CONSTRUCTION OF AN APPROXIMATELY 55,000 GROSS SQUARE FOOT ADDITION ON THE BORROWER'S CAMPUS FOR USE AS A SURGICAL UNIT, INCLUDING OPERATING ROOMS, PREOPERATIVE PATIENT CARE, PATIENT RECOVERY AND CENTRAL STERILE PROCESSING, AS WELL AS APPROXIMATELY 10,000 GROSS SQUARE FEET OF SHELL SPACE, AND RENOVATION OF APPROXIMATELY 13,000 GROSS SQUARE FEET OF EXISTING HOSPITAL SPACE TO BE USED FOR ENDOSCOPY AND BRONCHOSCOPY, AS WELL AS STAFF AND PATIENT SUPPORT SPACE INCLUDING A LOBBY AND WAITING ROOM, WHICH IN EACH CASE ARE TO BE OWNED BY THE BORROWER AND LOCATED AT 164 HIGH STREET IN GREENFIELD, MASSACHUSETTS; AND (II) COSTS OF ISSUANCE RELATING TO THE BOND. PART I AND PART II: DIFFERENCES BETWEEN THE ISSUE PRICE (PART I) AND TOTAL PROCEEDS (PART II, LINE 3) ARE DUE TO INVESTMENT EARNINGS. PART IV, LINE 2C, COLUMN A (SERIES M-4): THE ISSUING AUTHORITY ENGAGES AN OUTSIDE CONSULTANT TO PREPARE REBATE COMPUTATIONS. IT IS OUR UNDERSTANDING THAT TO DATE NO REBATE HAS BEEN OWED.

Schedule O IRS990ScheduleO

Supplemental Information Detail SupplementalInformationDetail (13 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
FORM 990, PART VI, SECTION A, LINE 1ATHE FILING ORGANIZATION HAS A STANDING EXECUTIVE COMMITTEE, WHICH IS ENTITLED TO ACT BETWEEN MEETINGS OF THE BOARD, ON ALL MATTERS AS TO WHICH THE BOARD IS ENTITLED TO ACT AND PERMITTED BY LAW TO DELEGATE TO A COMMITTEE. THE MEMBERS OF THE EXECUTIVE COMMITTEE ARE THE SAME INDIVIDUALS SERVING ON THE EXECUTIVE COMMITTEE OF BAYSTATE HEALTH, INC.
FORM 990, PART VI, SECTION A, LINE 2TWO OR MORE OF THE PERSONS LISTED IN THIS FORM 990 PART VII HAVE A BUSINESS RELATIONSHIP WITH EACH OTHER BY VIRTUE OF SITTING ON ONE OR MORE BOARDS OF DIRECTORS OR BY SERVING IN AN EMPLOYMENT RELATIONSHIP WITH ONE OR MORE ENTITIES IN THE BAYSTATE GROUP OF AFFILIATED ENTITIES AND IN THE COMMUNITY. THE FOLLOWING TRUSTEES, OFFICERS, OR KEY EMPLOYEES HAVE A BUSINESS RELATIONSHIP: (1) MARK A. KEROACK, MD AND PAUL R. MURPHY.
FORM 990, PART VI, SECTION A, LINE 3BAYSTATE FRANKLIN MEDICAL CENTER IS AFFILIATED WITH BAYSTATE ADMINISTRATIVE SERVICES, INC. (BAS) WHICH IS A 501(C)(3) ORGANIZATION. INFORMATION TECHNOLOGY, HUMAN RESOURCES, FINANCE, TREASURY, ACCOUNTING AND OTHER MANAGEMENT AND SUPPORT FUNCTIONS ARE DELEGATED TO BAS.
FORM 990, PART VI, SECTION A, LINE 6THE FILING ORGANIZATION HAS ONE MEMBER, BAYSTATE HEALTH, INC. (BH).
FORM 990, PART VI, SECTION A, LINE 7ATHE BOARD OF TRUSTEES OF THE FILING ORGANIZATION ARE THE SAME INDIVIDUALS SERVING AS MEMBERS OF THE BOARD OF TRUSTEES OF BAYSTATE HEALTH, INC. (BH) WITH THE ADDITION OF THE PRESIDENT OF THE MEDICAL STAFF OF THE FILING ORGANIZATION. THE BOARD OF TRUSTEES OF BH ARE ELECTED ANNUALLY BY THE BOARD OF TRUSTEES OF BH AT THEIR ANNUAL MEETING.
FORM 990, PART VI, SECTION A, LINE 7BUNDER MASSACHUSETTS LAW, A VOLUNTARY DISSOLUTION OF THE ORGANIZATION IS REQUIRED TO BE APPROVED BY BAYSTATE HEALTH, INC., AS THE SOLE MEMBER OF THE FILING ORGANIZATION. AS THE SOLE MEMBER, BAYSTATE HEALTH ALSO HAS THE AUTHORITY TO AMEND THE BYLAWS OF THE FILING ORGANIZATION. FORM 990, PART VI, SECTION A, LINE 8B: THE TRUSTEES OF BAYSTATE FRANKLIN MEDICAL CENTER MEET DURING CERTAIN SCHEDULED BAYSTATE HEALTH, INC. (BH) BOARD MEETINGS. THE BH BOARD OF TRUSTEES AND ITS COMMITTEES, INCLUDING THE AUDIT AND COMPLIANCE COMMITTEE, CONTEMPORANEOUSLY DOCUMENT MEETINGS AND ACTIONS RELATIVE TO BAYSTATE FRANKLIN MEDICAL CENTER AS WELL AS THE ANNUAL ACCEPTANCE OF THE AUDITED FINANCIAL STATEMENTS.
FORM 990, PART VI, SECTION B, LINE 11BPRIOR TO FILING THE FORM 990, APPROPRIATE SECTIONS WERE REVIEWED BY THE TAX, FINANCE, AND HUMAN RESOURCES AREAS OF BAYSTATE HEALTH, INC. (THE PARENT ORGANIZATION OF THE HEALTH CARE SYSTEM TO WHICH THE FILING ORGANIZATION BELONGS) AND BY OUTSIDE LEGAL COUNSEL. THE FORM 990 WAS ALSO REVIEWED BY TAX EXPERTS FROM AN INDEPENDENT ACCOUNTING FIRM AND SIGNED-OFF AS A PAID PREPARER. THE PROCESS, KEY AREAS AND ANY NEW CHANGES WERE REVIEWED PRIOR TO FILING WITH THE BAYSTATE HEALTH AUDIT AND COMPLIANCE COMMITTEE (ACC), WHICH IS COMPOSED OF TRUSTEES OF THE FILING ORGANIZATION. THE ACC MEMBERS HAD AN OPPORTUNITY TO ASK QUESTIONS REGARDING THE TAX COMPLIANCE PROCESS AND THE TAX FILINGS IN GENERAL. THE FORM 990 WAS PROVIDED TO ALL MEMBERS OF THE BOARD OF TRUSTEES PRIOR TO FILING.
FORM 990, PART VI, SECTION B, LINE 12CBAYSTATE FRANKLIN MEDICAL CENTER IS AN AFFILIATE OF BAYSTATE HEALTH, INC. (BH). BH AND ITS AFFILIATED ENTITIES HAVE A COMPREHENSIVE CONFLICT OF INTEREST POLICY APPLICABLE TO ALL OF THE AFFILIATED ENTITIES. ALL DIRECTORS, TRUSTEES, OFFICERS, KEY EMPLOYEES, AND HIGHEST COMPENSATED EMPLOYEES OF BH AND ITS AFFILIATES ARE ASKED TO COMPLETE AN ANNUAL "CONFLICT OF INTEREST" FORM. WE UTILIZE AN ELECTRONIC DATABASE TO RECEIVE AND MANAGE ALL CONFLICT OF INTEREST SUBMISSIONS. THIS INFORMATION IS REVIEWED BY THE CHIEF COMPLIANCE OFFICER, CHIEF EXECUTIVE OFFICER, CHAIR OF THE BOARD OF TRUSTEES, CHIEF GENERAL COUNSEL AND THE CHAIR OF THE AUDIT & COMPLIANCE COMMITTEE. A SUMMARY OF THE CONFLICT OF INTEREST DISCLOSURES IS PROVIDED TO THE BAYSTATE HEALTH BOARD OF TRUSTEES AND THE TAX DEPARTMENT. POTENTIAL CONFLICT OF INTEREST TRANSACTIONS ARE REVIEWED AS APPROPRIATE UNDER THE POLICY, WHICH PROVIDES FOR RECUSAL FROM DISCUSSION AND DELIBERATION BY ANY PARTY WITH A POTENTIAL CONFLICT OF INTEREST.
FORM 990, PART VI, SECTION B, LINE 15THE COMPENSATION OF THE PRESIDENT IS PAID BY BAYSTATE ADMINISTRATIVE SERVICES, INC., AN AFFILIATE AND RELATED ORGANIZATION OF THE FILING ORGANIZATION. THE COMPENSATION IS REVIEWED AND DETERMINED ANNUALLY BY THE HUMAN RESOURCES COMMITTEE OF BAYSTATE HEALTH, INC. (THE PARENT ORGANIZATION OF THE HEALTH CARE SYSTEM TO WHICH THE FILING ORGANIZATION BELONGS), WHICH HAS BEEN APPOINTED THROUGH BOARD RESOLUTION AS THE COMPENSATION COMMITTEE OF THE FILING ORGANIZATION. THIS COMMITTEE CONSISTS ENTIRELY OF INDIVIDUALS SERVING ON THE BOARD OF THE FILING ORGANIZATION. THE INDIVIDUALS RESPONSIBLE FOR DELIBERATING THE COMPENSATION ARRANGEMENT FOR THE PRESIDENT WOULD BE THOSE INDIVIDUALS WHO DO NOT HAVE A CONFLICT OF INTEREST WITH RESPECT TO THE COMPENSATION ARRANGEMENT AND WOULD BE CONSIDERED INDEPENDENT FOR COMPENSATION DELIBERATION PURPOSES. THE COMPENSATION OF THE PRESIDENT IS ESTABLISHED BASED ON INFORMATION PROVIDED BY INDEPENDENT THIRD PARTY CONSULTANTS FOR REASONABLENESS AND APPROPRIATE COMPARABILITY DATA. THE COMPENSATION IS THEN ESTABLISHED, REVIEWED AND APPROVED BY THE DULY AUTHORIZED COMPENSATION COMMITTEE OF BAYSTATE HEALTH, INC. THE COMPENSATION OF THE SENIOR VICE PRESIDENT, FINANCE, CFO AND TREASURER IS PAID BY BAYSTATE ADMINISTRATIVE SERVICES, INC., AN AFFILIATE AND RELATED ORGANIZATION OF THE FILING ORGANIZATION. THE COMPENSATION IS REVIEWED AND DETERMINED ANNUALLY BY THE HUMAN RESOURCES COMMITTEE OF BAYSTATE HEALTH, INC. (THE PARENT ORGANIZATION OF THE HEALTH CARE SYSTEM TO WHICH THE FILING ORGANIZATION BELONGS). THIS COMMITTEE CONSISTS ENTIRELY OF INDIVIDUALS SERVING ON THE BOARD OF BAYSTATE HEALTH, INC. THE INDIVIDUALS RESPONSIBLE FOR DELIBERATING THE COMPENSATION ARRANGEMENT FOR THE SENIOR VICE PRESIDENT, FINANCE, CFO AND TREASURER AND OF OTHER OFFICERS WOULD BE THOSE INDIVIDUALS WHO DO NOT HAVE A CONFLICT OF INTEREST WITH RESPECT TO THE COMPENSATION ARRANGEMENT AND WOULD BE CONSIDERED INDEPENDENT FOR COMPENSATION DELIBERATION PURPOSES. THE COMPENSATION OF THE SENIOR VICE PRESIDENT, FINANCE, CFO AND TREASURER IS ESTABLISHED BASED ON INFORMATION PROVIDED BY INDEPENDENT THIRD PARTY CONSULTANTS FOR REASONABLENESS AND APPROPRIATE COMPARABILITY DATA. THE COMPENSATION IS THEN ESTABLISHED, REVIEWED AND APPROVED BY THE DULY AUTHORIZED COMPENSATION COMMITTEE OF BAYSTATE HEALTH, INC. THE COMPENSATION OF OTHER OFFICERS AND KEY EMPLOYEE OF THE FILING ORGANIZATION IS DETERMINED IN ACCORDANCE WITH THE EXECUTIVE COMPENSATION PHILOSOPHY STATEMENT, IN CONSULTATION WITH HUMAN RESOURCES, BASED ON THE BAYSTATE HEALTH BOARD APPROVED BUDGET AND WAGE PROGRAM FOR EACH FISCAL YEAR.
FORM 990, PART VI, SECTION C, LINE 19THE ORGANIZATION MAKES ITS CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC AT WWW.BAYSTATEHEALTH.ORG. ARTICLES OF ORGANIZATION AND BYLAWS ARE GENERALLY AVAILABLE AT THE COMMONWEALTH OF MASSACHUSETTS WEBSITE.
FORM 990, PART VI, SECTION B, LINE 16B:BAYSTATE HEALTH, INC. HAS A JOINT VENTURE POLICY THAT COVERS AFFILIATED TAX EXEMPT ENTITIES INCLUDING BAYSTATE FRANKLIN MEDICAL CENTER.
FORM 990, PART VII, SECTION A, LINE 5:CERTAIN OFFICERS OR TRUSTEES OF THE FILING ORGANIZATION ARE PAID BY AN ENTITY, BAYSTATE MEDICAL PRACTICES, INC. (BMP) EIN 04-2888373, WHICH IS PART OF THE HEALTH CARE SYSTEM TO WHICH THE FILING ORGANIZATION BELONGS BUT DOES NOT MEET THE TECHNICAL REQUIREMENTS AS A "RELATED ORGANIZATION" PER SCHEDULE R. COMPENSATION FROM BMP TO THE OFFICERS AND TRUSTEES OF THE FILING ORGANIZATION THEREFORE, IS REPORTED AS PAID FROM AN UNRELATED ORGANIZATION IN LINE 5 AND ACCORDING TO THE INSTRUCTIONS REPORTED AS THOUGH PAID BY THE FILING ORGANIZATION.
FORM 990, PART XI, LINE 9:MINIMUM PENSION LIABILITY ADJUSTMENT 25,002,779.

Schedule R IRS990ScheduleR

Id Related Tax Exempt Org IdRelatedTaxExemptOrgGrp (10 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdEINEINPrimary ActivitiesPrimaryActivitiesTxtLegal Domicile StateLegalDomicileStateCdExempt Code SectionExemptCodeSectionTxtPublic Charity StatusPublicCharityStatusTxtBusiness Name Line1DirectControllingEntityName/BusinessNameLine1TxtControlled OrganizationControlledOrganizationInd
BAYSTATE ADMINISTRATIVE SERVICES INC
759 CHESTNUT STREETSPRINGFIELDMA01199222747685ADMINISTRATIVE SERVICESMA501(C)(3)12C, III-FIBAYSTATE HEALTH INC0
BAYSTATE HEALTH FOUNDATION INC
759 CHESTNUT STREETSPRINGFIELDMA01199043549011FUNDRAISINGMA501(C)(3)7BAYSTATE HEALTH INC0
BAYSTATE HEALTH INC
759 CHESTNUT STREETSPRINGFIELDMA01199042105941HEALTHCARE SYSTEM PARENTMA501(C)(3)70
BAYSTATE MEDICAL CENTER INC
759 CHESTNUT STREETSPRINGFIELDMA01199042790311ACUTE CARE TEACHING HOSPITALMA501(C)(3)3BAYSTATE HEALTH INC0
BAYSTATE NOBLE HOSPITAL CORPORATION
115 WEST SILVER STREETWESTFIELDMA010861634222537423HOSPITALMA501(C)(3)3BAYSTATE HEALTH INC0
BAYSTATE TOTAL HOME CARE INC
280 CHESTNUT STREETSPRINGFIELDMA01104203260764REAL ESTATE AND OTHERMA501(C)(3)12B, IIBAYSTATE MEDICAL CENTER INC0
BAYSTATE WING HOSPITAL CORPORATION
40 WRIGHT STREETPALMERMA01069222519813HOSPITALMA501(C)(3)3BAYSTATE HEALTH INC0
HEALTH NEW ENGLAND INC
MONARCH PLACE SUITE 1500SPRINGFIELDMA011441500042864973HMO/INSURANCEMA501(C)(4)BAYSTATE HEALTH INC0
HNE OF CONNECTICUT INC
MONARCH PLACE SUITE 1500SPRINGFIELDMA011441500465190134HMO/INSURANCECT501(C)(4)HEALTH NEW ENGLAND INC0
VISITING NURSE ASSN AND HOSPICE OF WESTERN NEW ENGLAND INC
30 CAPITAL DRIVE SUITE AWEST SPRINGFIELDMA01089042105803HOMEHEALTH AND HOSPICE CAREMA501(C)(3)10BAYSTATE HEALTH INC0

Id Related Org Txbl Partnership IdRelatedOrgTxblPartnershipGrp (3 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdEINEINPrimary ActivitiesPrimaryActivitiesTxtLegal Domicile StateLegalDomicileStateCdDirect Controlling NADirectControllingNACdDisproportionate AllocationsDisproportionateAllocationsIndGeneral Or Managing PartnerGeneralOrManagingPartnerInd
AMSURG BMC LLC
1A BURTON HILLS BOULEVARDNASHVILLETN37125843258572MEDICAL SERVICESTNN/A00
BAYSTATE HEALTH URGENT CARE LLC
700 CONGRESS STREET SUITE 204QUINCYMA02169384059312URGENT HEALTHCARE FACILITYMAN/A00
BAYSTATE NEW ENGLAND ORTHOPEDIC SURGEONS ALLIANCE LLC
9131 ANSON WAY SUITE 304RALEIGHNC27615881824108MEDICAL SERVICESNCN/A00

Id Related Org Txbl Corp Tr IdRelatedOrgTxblCorpTrGrp (6 entries)

Address Line1ForeignAddress/AddressLine1TxtCityForeignAddress/CityNmCountryForeignAddress/CountryCdEINEINPrimary ActivitiesPrimaryActivitiesTxtLegal Domicile Foreign CountryLegalDomicileForeignCountryCdDirect Controlling NADirectControllingNACdEntity TypeEntityTypeTxtControlled OrganizationControlledOrganizationIndAddress Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdLegal Domicile StateLegalDomicileStateCd
BAYSTATE HEALTH INSURANCE COMPANY LTD
NORTH CHURCH STGEORGETOWNCJ980421413OFFSHORE CAPTIVE INSURANCECJN/AC0
HNE ADVISORY SERVICES INC
043012347ADMINISTRATIVE SERVICESN/AC0MONARCH PLACE SUITE 1500SPRINGFIELDMA011441500MA
HNE HOLDING CORPORATION
464620480HOLDING SHARES IN SUBSIDIARY CORPORATIONSN/AC0MONARCH PLACE SUITE 1500SPRINGFIELDMA011441500MA
HNE INSURANCE COMPANY INC
454462433HEALTH INS SVCS FOR MASS MEDICARE SUPPLEMENT MEMBERSN/AC0MONARCH PLACE SUITE 1500SPRINGFIELDMA011441500MA
HNE INSURANCE SERVICES INC
043183019ANCILLARY INSURANCEN/AC0MONARCH PLACE SUITE 1500SPRINGFIELDMA011441500MA
INGRAHAM CORPORATION
043016257HEALTH CARE AND OTHER BUSINESS ACTIVITIESN/AC0759 CHESTNUT STREETSPRINGFIELDMA01199MA
FieldValueIRS element (for citing)
Receipt Of Int Annts Rnts Rylts0ReceiptOfIntAnntsRntsRyltsInd
Gift Grnt Or Cap Contri To Oth Org0GiftGrntOrCapContriToOthOrgInd
Gift Grnt Cap Contri From Oth OrgYes (1)GiftGrntCapContriFromOthOrgInd
Loans Or Guarantees To Other Org0LoansOrGuaranteesToOtherOrgInd
Loans Or Guarantees From Oth Org0LoansOrGuaranteesFromOthOrgInd
Div Related Organization0DivRelatedOrganizationInd
Asset Sale To Other Org0AssetSaleToOtherOrgInd
Asset Purchase From Other Org0AssetPurchaseFromOtherOrgInd
Asset Exchange0AssetExchangeInd
Rental Of Facilities To Oth OrgYes (1)RentalOfFacilitiesToOthOrgInd
Rental Of Fclts From Oth Org0RentalOfFcltsFromOthOrgInd
Perform Of Services For Oth OrgYes (1)PerformOfServicesForOthOrgInd
Perform Of Services By Other OrgYes (1)PerformOfServicesByOtherOrgInd
Sharing Of Facilities0SharingOfFacilitiesInd
Paid Employees Sharing0PaidEmployeesSharingInd
Reimbursement Paid To Other Org0ReimbursementPaidToOtherOrgInd
Reimbursement Paid By Other OrgYes (1)ReimbursementPaidByOtherOrgInd
Transfer To Other Org0TransferToOtherOrgInd
Transfer From Other OrgYes (1)TransferFromOtherOrgInd

Transactions Related Org TransactionsRelatedOrgGrp (2 entries)

Transaction TypeTransactionTypeTxtInvolvedInvolvedAmtMethod Of Amount DeterminationMethodOfAmountDeterminationTxt
HEALTH NEW ENGLAND INC
Q$20,587,723FAIR MARKET VALUE
BAYSTATE HEALTH FOUNDATION INC
C$525,293FAIR MARKET VALUE