FURP.ORG / PUBLIC DATA EXPLORER

MURTIS TAYLOR HUMAN SERVICES SYSTEM: Form 990, tax year 2020

View the entire original 990 at ProPublica ↗

Organization
MURTIS TAYLOR HUMAN SERVICES SYSTEM (EIN 23-7158458)
Tax period
2020-01-01 to 2020-12-31
Filed
2021-11-11
IRS object ID
202113159349303076
Schema version
2020v4.1
Source
Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header ReturnHeader

FieldValueIRS element (for citing)
Return2021-11-11T11:03:31-06:00ReturnTs
Tax Period End2020-12-31TaxPeriodEndDt

Preparer Firm PreparerFirmGrp

FieldValueIRS element (for citing)
Preparer Firm EIN340677006PreparerFirmEIN

Preparer Firm Name PreparerFirmName

FieldValueIRS element (for citing)
Business Name Line1MALONEY NOVOTNY LLCBusinessNameLine1Txt

Preparer US Address PreparerUSAddress

FieldValueIRS element (for citing)
Address Line11111 SUPERIOR AVE SUITE 700AddressLine1Txt
CityCLEVELANDCityNm
State AbbreviationOHStateAbbreviationCd
ZIP441142540ZIPCd
FieldValueIRS element (for citing)
Return Type990ReturnTypeCd
Tax Period Begin2020-01-01TaxPeriodBeginDt

Filer Filer

FieldValueIRS element (for citing)
EIN237158458EIN

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1MURTIS TAYLOR HUMAN SERVICES SYSTEMBusinessNameLine1Txt
FieldValueIRS element (for citing)
Business Name ControlMURTBusinessNameControlTxt
Phone2162834400PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line113422 KINSMAN ROADAddressLine1Txt
CityCLEVELANDCityNm
State AbbreviationOHStateAbbreviationCd
ZIP44120ZIPCd

Business Officer BusinessOfficerGrp

FieldValueIRS element (for citing)
PersonLOVELL J CUSTARDPersonNm
Person TitlePRESIDENT & CEOPersonTitleTxt
Phone2162834400PhoneNum
Signature2021-11-08SignatureDt
Discuss With Paid PreparerYes (1)DiscussWithPaidPreparerInd

Signing Officer SigningOfficerGrp

Person Full Name PersonFullName

FieldValueIRS element (for citing)
Person FirstLOVELLPersonFirstNm
Person LastCUSTARDPersonLastNm
FieldValueIRS element (for citing)
SSN999009999SSN

Preparer Person PreparerPersonGrp

FieldValueIRS element (for citing)
Preparer PersonALLEN C WADDLE JRPreparerPersonNm
PTINP00437640PTIN
Phone2163630100PhoneNum

Additional Filer Information AdditionalFilerInformation

Trusted Customer TrustedCustomerGrp

FieldValueIRS element (for citing)
Trusted Customer2TrustedCustomerCd
Authentication Assurance LevelAAL1AuthenticationAssuranceLevelCd
Identity Assurance LevelIAL1IdentityAssuranceLevelCd
FieldValueIRS element (for citing)
Tax2020TaxYr
Build TS2022-09-23 18:48:47ZBuildTS

Form 990 IRS990

FieldValueIRS element (for citing)
Principal OfficerLOVELL J CUSTARDPrincipalOfficerNm

US Address USAddress

FieldValueIRS element (for citing)
Address Line113422 KINSMAN ROADAddressLine1Txt
CityCLEVELANDCityNm
State AbbreviationOHStateAbbreviationCd
ZIP44120ZIPCd
FieldValueIRS element (for citing)
Gross Receipts$22,789,762GrossReceiptsAmt
Group Return For Affiliates0GroupReturnForAffiliatesInd
Organization501c3Yes (X)Organization501c3Ind
Website AddressWWW.MURTISTAYLOR.INFOWebsiteAddressTxt
Type Of Organization CorpYes (X)TypeOfOrganizationCorpInd
Formation1948FormationYr
Legal Domicile StateOHLegalDomicileStateCd
Activity Or MissionITS MISSION IS TO SUPPORT, EMPOWER AND STRENGTHEN INDIVIDUALS, FAMILIES AND COMMUNITIES TO BECOME HEALTHY AND PRODUCTIVE THROUGH EFFECTIVE, INTEGRATED HEALTH AND HUMAN SERVICES.ActivityOrMissionDesc
Voting Members Governing Body18VotingMembersGoverningBodyCnt
Voting Members Independent18VotingMembersIndependentCnt
Total Employee295TotalEmployeeCnt
Total Volunteers7TotalVolunteersCnt
Total Gross UBI$0TotalGrossUBIAmt
Net Unrelated Bus Txbl Incm$0NetUnrelatedBusTxblIncmAmt
PY Contributions Grants$1,678,150PYContributionsGrantsAmt
CY Contributions Grants$2,438,163CYContributionsGrantsAmt
PY Program Service Revenue$21,513,139PYProgramServiceRevenueAmt
CY Program Service Revenue$19,559,386CYProgramServiceRevenueAmt
PY Investment Income$30,184PYInvestmentIncomeAmt
CY Investment Income$3,803CYInvestmentIncomeAmt
PY Other Revenue$278,287PYOtherRevenueAmt
CY Other Revenue$788,410CYOtherRevenueAmt
PY Total Revenue$23,499,760PYTotalRevenueAmt
CY Total Revenue$22,789,762CYTotalRevenueAmt
PY Grants And Similar Paid$180,482PYGrantsAndSimilarPaidAmt
CY Grants And Similar Paid$119,636CYGrantsAndSimilarPaidAmt
PY Benefits Paid To Members$0PYBenefitsPaidToMembersAmt
CY Benefits Paid To Members$0CYBenefitsPaidToMembersAmt
PY Salaries Comp Emp Bnft Paid$14,652,914PYSalariesCompEmpBnftPaidAmt
CY Salaries Comp Emp Bnft Paid$13,080,678CYSalariesCompEmpBnftPaidAmt
PY Total Prof Fndrsng Expns$0PYTotalProfFndrsngExpnsAmt
CY Total Prof Fndrsng Expns$0CYTotalProfFndrsngExpnsAmt
CY Total Fundraising Expense$30,759CYTotalFundraisingExpenseAmt
PY Other Expenses$8,995,293PYOtherExpensesAmt
CY Other Expenses$9,544,614CYOtherExpensesAmt
PY Total Expenses$23,828,689PYTotalExpensesAmt
CY Total Expenses$22,744,928CYTotalExpensesAmt
PY Revenues Less Expenses-$328,929PYRevenuesLessExpensesAmt
CY Revenues Less Expenses$44,834CYRevenuesLessExpensesAmt
Total Assets BOY$5,812,342TotalAssetsBOYAmt
Total Assets EOY$8,212,248TotalAssetsEOYAmt
Total Liabilities BOY$4,480,005TotalLiabilitiesBOYAmt
Total Liabilities EOY$6,835,077TotalLiabilitiesEOYAmt
Net Assets Or Fund Balances BOY$1,332,337NetAssetsOrFundBalancesBOYAmt
Net Assets Or Fund Balances EOY$1,377,171NetAssetsOrFundBalancesEOYAmt
Info In Schedule O Part IIIYes (X)InfoInScheduleOPartIIIInd
MissionTHE MISSION OF MURTIS TAYLOR HUMAN SERVICES SYSTEM IS TO SUPPORT, EMPOWER AND STRENGTHEN INDIVIDUALS, FAMILIES AND COMMUNITIES TO BECOME HEALTHY AND PRODUCTIVE THROUGH EFFECTIVE, INTEGRATED HEALTH AND HUMAN SERVICES.MissionDesc
Significant New Program Srvc0SignificantNewProgramSrvcInd
Significant Change0SignificantChangeInd
Expense$4,374,305ExpenseAmt
Grant$11,474GrantAmt
Revenue$6,154,423RevenueAmt
DescCASE MANAGEMENT - ADULTS: CPST SERVICES FOR ADULTS ARE DESIGNEDTO ASSIST INDIVIDUALS TO SUCCEED IN THE COMMUNITY, IDENTIFY &ACCESS NEEDED SERVICES, AND SHOW IMPROVEMENT IN SCHOOL, WORK,FAMILY & COMMUNITY.Desc

Prog Srvc Accom Acty2 ProgSrvcAccomActy2Grp

FieldValueIRS element (for citing)
Expense$7,588,352ExpenseAmt
Revenue$7,999,281RevenueAmt
DescAMERIWELL PHARMACY- TO PROVIDE AND FOSTER EMOTIONAL, MENTAL AND PHYSICAL WELLNESS THROUGH THE DELIVERY OF HUMAN SERVICES AND PRODUCTS, DIRECTLY AND THROUGH COLLABORATION, TO ADULTS, CHILDREN AND FAMILIES IN NEED.Desc

Prog Srvc Accom Acty3 ProgSrvcAccomActy3Grp

FieldValueIRS element (for citing)
Expense$2,623,026ExpenseAmt
Grant$693GrantAmt
Revenue$2,856,100RevenueAmt
DescBEHAVIORAL HEALTH - CHILDREN: TO IMPROVE SOCIAL, EMOTIONAL ANDADAPTIVE FUNCTIONING. GOALS ARE TO IMPROVE ACADEMIC, EDUCATIONALAND VOCATIONAL FUNCTIONING THROUGH COUNSELING.Desc

Prog Srvc Accom Acty Other ProgSrvcAccomActyOtherGrp (8 entries)

ExpenseExpenseAmtGrantGrantAmtRevenueRevenueAmtDescDesc
$873,656$14,901$960,494DAY TREATMENT-ADULTS
$787,444$48,818FAMILY/CHILD WELFARE, PARENT ADVOCACY
$546,851$12,428$483,525RESIDENTIAL THERAPEUTIC COMMUNITY
$159,040YOUTH MENTORING
$524,121$20,841$264,702CHILDCARE PROGRAM
$136,328$298$100,422SENIOR MEALS & TRANSPORTATION
$211,674$422$355,025SUBSTANCE USE DISORDER TREATMENT
$2,123,686$9,761$1,173,824OUTPATIENT SERVICES
FieldValueIRS element (for citing)
Total Other Prog Srvc Expense$5,362,800TotalOtherProgSrvcExpenseAmt
Total Other Prog Srvc Grant$107,469TotalOtherProgSrvcGrantAmt
Total Other Prog Srvc Revenue$3,337,992TotalOtherProgSrvcRevenueAmt
Total Program Service Expenses$19,948,483TotalProgramServiceExpensesAmt
Described In Section501c3Yes (1)DescribedInSection501c3Ind
Schedule B RequiredYes (1)ScheduleBRequiredInd
Political Campaign Acty0PoliticalCampaignActyInd
Lobbying Activities0LobbyingActivitiesInd
Subject To Proxy Tax0SubjectToProxyTaxInd
Donor Advised Fund0DonorAdvisedFundInd
Conservation Easements0ConservationEasementsInd
Collections Of Art0CollectionsOfArtInd
Credit CounselingYes (1)CreditCounselingInd
Donor Rstr Or Quasi Endowments0DonorRstrOrQuasiEndowmentsInd
Report Land Building EquipmentYes (1)ReportLandBuildingEquipmentInd
Report Investments Other Sec0ReportInvestmentsOtherSecInd
Report Program Related Invst0ReportProgramRelatedInvstInd
Report Other Assets0ReportOtherAssetsInd
Report Other Liabilities0ReportOtherLiabilitiesInd
Include FIN48 Footnote0IncludeFIN48FootnoteInd
Independent Audit Fincl StmtYes (1)IndependentAuditFinclStmtInd
Consolidated Audit Fincl Stmt0ConsolidatedAuditFinclStmtInd
School Operating0SchoolOperatingInd
Foreign Office0ForeignOfficeInd
Foreign Activities0ForeignActivitiesInd
More Than5000 K To Org0MoreThan5000KToOrgInd
More Than5000 K To Individuals0MoreThan5000KToIndividualsInd
Professional Fundraising0ProfessionalFundraisingInd
Fundraising Activities0FundraisingActivitiesInd
Gaming Activities0GamingActivitiesInd
Operate Hospital0OperateHospitalInd
Grants To Organizations0GrantsToOrganizationsInd
Grants To IndividualsYes (1)GrantsToIndividualsInd
Schedule J RequiredYes (1)ScheduleJRequiredInd
Tax Exempt Bonds0TaxExemptBondsInd
Engaged In Excess Benefit Trans0EngagedInExcessBenefitTransInd
PY Excess Benefit Trans0PYExcessBenefitTransInd
Loan Outstanding0LoanOutstandingInd
Grant To Related Person0GrantToRelatedPersonInd
Business Rln With Org Mem0BusinessRlnWithOrgMemInd
Business Rln With Fam Mem0BusinessRlnWithFamMemInd
Business Rln With35 Ctrl Ent0BusinessRlnWith35CtrlEntInd
Deductible Non Cash Contri0DeductibleNonCashContriInd
Deductible Art Contribution0DeductibleArtContributionInd
Terminate Operations0TerminateOperationsInd
Partial Liquidation0PartialLiquidationInd
Disregarded Entity0DisregardedEntityInd
Related Entity0RelatedEntityInd
Related Organization Ctrl Ent0RelatedOrganizationCtrlEntInd
Trnsfr Exmpt Non Chrtbl Rltd Org0TrnsfrExmptNonChrtblRltdOrgInd
Activities Conducted Prtshp0ActivitiesConductedPrtshpInd
Schedule O RequiredYes (1)ScheduleORequiredInd
IRP Document11IRPDocumentCnt
IRP Document W2 G0IRPDocumentW2GCnt
Backup Wthld ComplianceYes (1)BackupWthldComplianceInd
Employee295EmployeeCnt
Employment Tax Returns FiledYes (1)EmploymentTaxReturnsFiledInd
Unrelated Bus Incm Over Limit0UnrelatedBusIncmOverLimitInd
Foreign Financial Account0ForeignFinancialAccountInd
Prohibited Tax Shelter Trans0ProhibitedTaxShelterTransInd
Taxable Party Notification0TaxablePartyNotificationInd
Nondeductible Contributions0NondeductibleContributionsInd
Quid Pro Quo Contributions0QuidProQuoContributionsInd
Form8282 Property Disposed Of0Form8282PropertyDisposedOfInd
Rcv Fnds To Pay Prsnl Bnft Cntrct0RcvFndsToPayPrsnlBnftCntrctInd
Pay Premiums Prsnl Bnft Cntrct0PayPremiumsPrsnlBnftCntrctInd
Indoor Tanning Services0IndoorTanningServicesInd
Subj To Tax Rmnrtn Ex Prcht Pymt0SubjToTaxRmnrtnExPrchtPymtInd
Subject To Excs Tax Net Invst Inc0SubjectToExcsTaxNetInvstIncInd
Info In Schedule O Part VIYes (X)InfoInScheduleOPartVIInd
Governing Body Voting Members18GoverningBodyVotingMembersCnt
Independent Voting Member18IndependentVotingMemberCnt
Family Or Business Rln0FamilyOrBusinessRlnInd
Delegation Of Mgmt Duties0DelegationOfMgmtDutiesInd
Change To Org Documents0ChangeToOrgDocumentsInd
Material Diversion Or Misuse0MaterialDiversionOrMisuseInd
Members Or Stockholders0MembersOrStockholdersInd
Election Of Board Members0ElectionOfBoardMembersInd
Decisions Subject To Approva0DecisionsSubjectToApprovaInd
Minutes Of Governing BodyYes (1)MinutesOfGoverningBodyInd
Minutes Of CommitteesYes (1)MinutesOfCommitteesInd
Officer Mailing Address0OfficerMailingAddressInd
Local Chapters0LocalChaptersInd
Form990 Provided To Gvrn BodyYes (1)Form990ProvidedToGvrnBodyInd
Conflict Of Interest PolicyYes (1)ConflictOfInterestPolicyInd
Annual Disclosure Covered PrsnYes (1)AnnualDisclosureCoveredPrsnInd
Regular Monitoring EnfrcYes (1)RegularMonitoringEnfrcInd
Whistleblower PolicyYes (1)WhistleblowerPolicyInd
Document Retention PolicyYes (1)DocumentRetentionPolicyInd
Compensation Process CEOYes (1)CompensationProcessCEOInd
Compensation Process Other0CompensationProcessOtherInd
Investment In Joint Venture0InvestmentInJointVentureInd
States Where Copy Of Return Is FldOHStatesWhereCopyOfReturnIsFldCd
Upon RequestYes (X)UponRequestInd

Books In Care Of Detail BooksInCareOfDetail

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1IVO OMEGABusinessNameLine1Txt
FieldValueIRS element (for citing)
Phone2162834400PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line113422 KINSMAN RDAddressLine1Txt
CityCLEVELANDCityNm
State AbbreviationOHStateAbbreviationCd
ZIP44120ZIPCd

Form990 Part VII Section A Form990PartVIISectionAGrp (27 entries)

TitleTitleTxtAverage Hours Per WeekAverageHoursPerWeekRtIndividual Trustee Or DirectorIndividualTrusteeOrDirectorIndReportable Comp From OrgReportableCompFromOrgAmtReportable Comp From Rltd OrgReportableCompFromRltdOrgAmtOther CompensationOtherCompensationAmtOfficerOfficerIndKey EmployeeKeyEmployeeIndHighest Compensated EmployeeHighestCompensatedEmployeeInd
NAJMA ABDUR RAHIM
BOARD MEMBER1.00Yes (X)$0$0$0
DR PAMALA MURPHY MD
BOARD MEMBER1.00Yes (X)$0$0$0
MUQIT A SABUR
BOARD MEMBER1.00Yes (X)$0$0$0
CYNTHIA L SULLIVAN
BOARD CHAIRMAN1.00Yes (X)$0$0$0Yes (X)
JOSEPH JASPER JR ESQ
BOARD MEMBER1.00Yes (X)$0$0$0
SARAH A SMITH
BOARD SECRETARY1.00Yes (X)$0$0$0Yes (X)
DEBORAH N ABDULRAHIM PHD
BOARD MEMBER1.00Yes (X)$0$0$0
RETANIO A RUCKER
BOARD MEMBER1.00Yes (X)$0$0$0
ALLISON L NELSON FLOYD
BOARD VICE CHAIRMAN1.00Yes (X)$0$0$0Yes (X)
VERONICA HOLLOWAY
BOARD MEMBER1.00Yes (X)$0$0$0
IVELIZ LOPEZ
BOARD MEMBER1.00Yes (X)$0$0$0
AVERY JOYCE MCCAULEY
BOARD MEMBER1.00Yes (X)$0$0$0
OSSIE M NEAL
BOARD MEMBER1.00Yes (X)$0$0$0
ANNETTA FISHER
BOARD TREASURER1.00Yes (X)$0$0$0Yes (X)
KEITA CARR
BOARD MEMBER1.00Yes (X)$0$0$0
DARIAN JOHNSON
BOARD MEMBER1.00Yes (X)$0$0$0
KAREN TAYLOR
BOARD MEMBER1.00Yes (X)$0$0$0
DONNA M ZACHARY
BOARD MEMBER1.00Yes (X)$0$0$0
LOVELL J CUSTARD
PRESIDENT & CEO38.00$226,302$0$29,653Yes (X)
DAVID BROWN
EXECUTIVE VP & COO38.00$167,141$0$22,759Yes (X)
MARTHA MUHAMMAD
VP & CFO38.00$178,046$0$17,172Yes (X)
DANIEL SCHWEID MD
MEDICAL DIRECTOR38.00$250,730$0$9,022Yes (X)
RAYMOND MURPHY
PHARMACIST38.00$125,198$0$14,963Yes (X)
JOHN MANESS
PHARMACIST38.00$114,838$0$17,067Yes (X)
DENISE CRAWFORD
ADVANCED PRACTICE NURSE38.00$122,759$0$12,809Yes (X)
ELLEN ALAIMO
ADVANCED PRACTICE NURSE38.00$120,696$0$19,656Yes (X)
NANCY DIFFENBACHER
ADVANCED PRACTICE NURSE38.00$133,923$0$13,670Yes (X)
FieldValueIRS element (for citing)
Total Reportable Comp From Org$1,439,633TotalReportableCompFromOrgAmt
Tot Reportable Comp Rltd Org$0TotReportableCompRltdOrgAmt
Total Other Compensation$156,771TotalOtherCompensationAmt
Indiv Rcvd Greater Than100 K11IndivRcvdGreaterThan100KCnt
Former Ofcr Employees Listed0FormerOfcrEmployeesListedInd
Total Comp Greater Than150 KYes (1)TotalCompGreaterThan150KInd
Compensation From Other Srcs0CompensationFromOtherSrcsInd

Contractor Compensation ContractorCompensationGrp

Contractor Name ContractorName

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1R-CAP SECURITYBusinessNameLine1Txt

Contractor Address ContractorAddress

US Address USAddress

FieldValueIRS element (for citing)
Address Line1PO BOX 10167AddressLine1Txt
CityCLEVELANDCityNm
State AbbreviationOHStateAbbreviationCd
ZIP44110ZIPCd
FieldValueIRS element (for citing)
ServicesSECURITYServicesDesc
Compensation$138,901CompensationAmt
FieldValueIRS element (for citing)
Cntrct Rcvd Greater Than100 K1CntrctRcvdGreaterThan100KCnt
Federated Campaigns$83,550FederatedCampaignsAmt
Government Grants$2,144,036GovernmentGrantsAmt
All Other Contributions$210,577AllOtherContributionsAmt
Total Contributions$2,438,163TotalContributionsAmt

Program Service Revenue ProgramServiceRevenueGrp (5 entries)

DescDescBusinessBusinessCdTotal Revenue ColumnTotalRevenueColumnAmtRelated Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmt
AMERIWELL PHARMACY624100$7,999,281$7,999,281
COMMUNITY SUPPORT-ADULTS624100$5,405,947$5,405,947
BEHAVIORAL HEALTH-CHILDREN624100$2,856,100$2,856,100
OUTPATIENT SERVICES-ADULTS624100$1,173,824$1,173,824
DAY TREATMENT- ADULTS624100$960,494$960,494

Total Oth Program Service Rev TotalOthProgramServiceRevGrp

FieldValueIRS element (for citing)
Total Revenue Column$1,163,740TotalRevenueColumnAmt
Related Or Exempt Func Income$1,163,740RelatedOrExemptFuncIncomeAmt
FieldValueIRS element (for citing)
Total Program Service Revenue$19,559,386TotalProgramServiceRevenueAmt

Investment Income InvestmentIncomeGrp

FieldValueIRS element (for citing)
Total Revenue Column$3,803TotalRevenueColumnAmt
Exclusion$3,803ExclusionAmt

Gross Rents GrossRentsGrp

FieldValueIRS element (for citing)
Real$23,049RealAmt

Less Rental Expenses LessRentalExpensesGrp

FieldValueIRS element (for citing)
Real$0RealAmt

Rental Income Or Loss RentalIncomeOrLossGrp

FieldValueIRS element (for citing)
Real$23,049RealAmt

Net Rental Income Or Loss NetRentalIncomeOrLossGrp

FieldValueIRS element (for citing)
Total Revenue Column$23,049TotalRevenueColumnAmt
Related Or Exempt Func Income$23,049RelatedOrExemptFuncIncomeAmt

Other Revenue Misc OtherRevenueMiscGrp

FieldValueIRS element (for citing)
DescMISCELLANEOUSDesc
Business624100BusinessCd
Total Revenue Column$765,361TotalRevenueColumnAmt
Related Or Exempt Func Income$765,361RelatedOrExemptFuncIncomeAmt
FieldValueIRS element (for citing)
Other Revenue Total$765,361OtherRevenueTotalAmt

Total Revenue TotalRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$22,789,762TotalRevenueColumnAmt
Related Or Exempt Func Income$20,347,796RelatedOrExemptFuncIncomeAmt
Unrelated Business Revenue$0UnrelatedBusinessRevenueAmt
Exclusion$3,803ExclusionAmt

Grants To Domestic Individuals GrantsToDomesticIndividualsGrp

FieldValueIRS element (for citing)
Total$119,636TotalAmt
Program Services$119,636ProgramServicesAmt

Comp Current Ofcr Directors CompCurrentOfcrDirectorsGrp

FieldValueIRS element (for citing)
Total$900,825TotalAmt
Program Services$779,169ProgramServicesAmt
Management And General$119,482ManagementAndGeneralAmt
Fundraising$2,174FundraisingAmt

Other Salaries And Wages OtherSalariesAndWagesGrp

FieldValueIRS element (for citing)
Total$9,610,806TotalAmt
Program Services$8,312,875ProgramServicesAmt
Management And General$1,274,735ManagementAndGeneralAmt
Fundraising$23,196FundraisingAmt

Pension Plan Contributions PensionPlanContributionsGrp

FieldValueIRS element (for citing)
Total$270,246TotalAmt
Program Services$232,960ProgramServicesAmt
Management And General$36,762ManagementAndGeneralAmt
Fundraising$524FundraisingAmt

Other Employee Benefits OtherEmployeeBenefitsGrp

FieldValueIRS element (for citing)
Total$1,418,586TotalAmt
Program Services$1,222,629ProgramServicesAmt
Management And General$193,241ManagementAndGeneralAmt
Fundraising$2,716FundraisingAmt

Payroll Taxes PayrollTaxesGrp

FieldValueIRS element (for citing)
Total$880,215TotalAmt
Program Services$759,968ProgramServicesAmt
Management And General$118,098ManagementAndGeneralAmt
Fundraising$2,149FundraisingAmt

Fees For Services Legal FeesForServicesLegalGrp

FieldValueIRS element (for citing)
Total$6,198TotalAmt
Program Services$2,468ProgramServicesAmt
Management And General$3,730ManagementAndGeneralAmt

Fees For Services Accounting FeesForServicesAccountingGrp

FieldValueIRS element (for citing)
Total$115,753TotalAmt
Program Services$46,095ProgramServicesAmt
Management And General$69,658ManagementAndGeneralAmt

Fees For Services Other FeesForServicesOtherGrp

FieldValueIRS element (for citing)
Total$308,589TotalAmt
Program Services$122,885ProgramServicesAmt
Management And General$185,704ManagementAndGeneralAmt

Office Expenses OfficeExpensesGrp

FieldValueIRS element (for citing)
Total$384,007TotalAmt
Program Services$287,254ProgramServicesAmt
Management And General$96,753ManagementAndGeneralAmt

Information Technology InformationTechnologyGrp

FieldValueIRS element (for citing)
Total$219,587TotalAmt
Program Services$91,124ProgramServicesAmt
Management And General$128,463ManagementAndGeneralAmt

Occupancy OccupancyGrp

FieldValueIRS element (for citing)
Total$668,240TotalAmt
Program Services$494,505ProgramServicesAmt
Management And General$173,735ManagementAndGeneralAmt

Travel TravelGrp

FieldValueIRS element (for citing)
Total$129,494TotalAmt
Program Services$106,738ProgramServicesAmt
Management And General$22,756ManagementAndGeneralAmt

Conferences Meetings ConferencesMeetingsGrp

FieldValueIRS element (for citing)
Total$2,600TotalAmt
Program Services$1,839ProgramServicesAmt
Management And General$761ManagementAndGeneralAmt

Interest InterestGrp

FieldValueIRS element (for citing)
Total$64,035TotalAmt
Program Services$47,837ProgramServicesAmt
Management And General$16,198ManagementAndGeneralAmt

Depreciation Depletion DepreciationDepletionGrp

FieldValueIRS element (for citing)
Total$165,865TotalAmt
Program Services$125,019ProgramServicesAmt
Management And General$40,846ManagementAndGeneralAmt

Insurance InsuranceGrp

FieldValueIRS element (for citing)
Total$106,866TotalAmt
Program Services$13,415ProgramServicesAmt
Management And General$93,451ManagementAndGeneralAmt

Other Expenses OtherExpensesGrp (4 entries)

DescDescTotalTotalAmtProgram ServicesProgramServicesAmtManagement And GeneralManagementAndGeneralAmt
COGS- PHARMACY$7,104,216$7,104,216
MISCELLANEOUS$110,857$13,917$96,940
ORG./MEMBERSHIP DUES$93,132$36,888$56,244
EQUIP. RENTAL & REPAIR$65,175$27,046$38,129

Total Functional Expenses TotalFunctionalExpensesGrp

FieldValueIRS element (for citing)
Total$22,744,928TotalAmt
Program Services$19,948,483ProgramServicesAmt
Management And General$2,765,686ManagementAndGeneralAmt
Fundraising$30,759FundraisingAmt

Cash Non Interest Bearing CashNonInterestBearingGrp

FieldValueIRS element (for citing)
BOY$1,179,952BOYAmt
EOY$2,746,002EOYAmt

Savings And Temp Cash Invst SavingsAndTempCashInvstGrp

FieldValueIRS element (for citing)
BOY$612,197BOYAmt
EOY$1,328,012EOYAmt

Pledges And Grants Receivable PledgesAndGrantsReceivableGrp

FieldValueIRS element (for citing)
BOY$83,550BOYAmt
EOY$50,130EOYAmt

Accounts Receivable AccountsReceivableGrp

FieldValueIRS element (for citing)
BOY$1,303,835BOYAmt
EOY$1,351,798EOYAmt

Inventories For Sale Or Use InventoriesForSaleOrUseGrp

FieldValueIRS element (for citing)
BOY$286,295BOYAmt
EOY$188,735EOYAmt

Prepaid Expenses Defrd Charges PrepaidExpensesDefrdChargesGrp

FieldValueIRS element (for citing)
BOY$122,285BOYAmt
EOY$127,555EOYAmt
FieldValueIRS element (for citing)
Land Bldg Equip Cost Or Other Bss$7,601,185LandBldgEquipCostOrOtherBssAmt
Land Bldg Equip Accum Deprec$5,181,169LandBldgEquipAccumDeprecAmt

Land Bldg Equip Basis Net LandBldgEquipBasisNetGrp

FieldValueIRS element (for citing)
BOY$2,224,228BOYAmt
EOY$2,420,016EOYAmt

Total Assets TotalAssetsGrp

FieldValueIRS element (for citing)
BOY$5,812,342BOYAmt
EOY$8,212,248EOYAmt

Accounts Payable Accr Expnss AccountsPayableAccrExpnssGrp

FieldValueIRS element (for citing)
BOY$2,392,979BOYAmt
EOY$2,108,954EOYAmt

Escrow Account Liability EscrowAccountLiabilityGrp

FieldValueIRS element (for citing)
BOY$699,401BOYAmt
EOY$924,961EOYAmt

Mortg Notes Pybl Scrd Invst Prop MortgNotesPyblScrdInvstPropGrp

FieldValueIRS element (for citing)
BOY$1,387,625BOYAmt
EOY$3,801,162EOYAmt

Total Liabilities TotalLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$4,480,005BOYAmt
EOY$6,835,077EOYAmt
FieldValueIRS element (for citing)
Organization Follows FASB117Yes (X)OrganizationFollowsFASB117Ind

No Donor Restriction Net Assets NoDonorRestrictionNetAssetsGrp

FieldValueIRS element (for citing)
BOY$1,248,787BOYAmt
EOY$1,327,041EOYAmt

Donor Restriction Net Assets DonorRestrictionNetAssetsGrp

FieldValueIRS element (for citing)
BOY$83,550BOYAmt
EOY$50,130EOYAmt

Total Net Assets Fund Balance TotalNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$1,332,337BOYAmt
EOY$1,377,171EOYAmt

Tot Liab Net Assets Fund Balance TotLiabNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$5,812,342BOYAmt
EOY$8,212,248EOYAmt
FieldValueIRS element (for citing)
Reconcilation Revenue Expnss$44,834ReconcilationRevenueExpnssAmt
Other Changes In Net Assets$0OtherChangesInNetAssetsAmt
Method Of Accounting AccrualYes (X)MethodOfAccountingAccrualInd
Accountant Compile Or Review0AccountantCompileOrReviewInd
FS AuditedYes (1)FSAuditedInd

FS Audited Basis FSAuditedBasisGrp

FieldValueIRS element (for citing)
Consolidated Basis Fincl StmtYes (X)ConsolidatedBasisFinclStmtInd
FieldValueIRS element (for citing)
Audit CommitteeYes (1)AuditCommitteeInd
Federal Grant Audit Required0FederalGrantAuditRequiredInd

Schedule A IRS990ScheduleA

FieldValueIRS element (for citing)
Publicly Supported Org509a2Yes (X)PubliclySupportedOrg509a2Ind

Gifts Grants Contris Rcvd509 GiftsGrantsContrisRcvd509Grp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$1,900,988CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$2,150,541CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$2,033,176CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$1,678,150CurrentTaxYearMinus1YearAmt
Current Tax Year$2,438,163CurrentTaxYearAmt
Total$10,201,018TotalAmt

Gross Receipts Admissions GrossReceiptsAdmissionsGrp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$23,383,407CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$22,572,155CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$21,969,021CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$21,513,139CurrentTaxYearMinus1YearAmt
Current Tax Year$19,559,386CurrentTaxYearAmt
Total$108,997,108TotalAmt

Total509 Total509Grp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$25,284,395CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$24,722,696CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$24,002,197CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$23,191,289CurrentTaxYearMinus1YearAmt
Current Tax Year$21,997,549CurrentTaxYearAmt
Total$119,198,126TotalAmt

Amounts Rcvd Dsqlfy Person AmountsRcvdDsqlfyPersonGrp

FieldValueIRS element (for citing)
Total$0TotalAmt

Substantial Contributors Amt SubstantialContributorsAmtGrp

FieldValueIRS element (for citing)
Total$0TotalAmt

Subst And Dsqlfy Prsns Tot SubstAndDsqlfyPrsnsTotGrp

FieldValueIRS element (for citing)
Total$0TotalAmt
FieldValueIRS element (for citing)
Public Support Total509$119,198,126PublicSupportTotal509Amt

Gross Investment Income509 GrossInvestmentIncome509Grp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$27,966CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$19,671CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$32,350CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$44,065CurrentTaxYearMinus1YearAmt
Current Tax Year$26,852CurrentTaxYearAmt
Total$150,904TotalAmt

Investment Income And UBTI InvestmentIncomeAndUBTIGrp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$27,966CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$19,671CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$32,350CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$44,065CurrentTaxYearMinus1YearAmt
Current Tax Year$26,852CurrentTaxYearAmt
Total$150,904TotalAmt

Other Income509 OtherIncome509Grp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$51,819CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$407,825CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$239,355CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$275,491CurrentTaxYearMinus1YearAmt
Current Tax Year$765,361CurrentTaxYearAmt
Total$1,739,851TotalAmt

Total Support Calendar Year TotalSupportCalendarYearGrp

FieldValueIRS element (for citing)
Current Tax Year Minus4 Years$25,364,180CurrentTaxYearMinus4YearsAmt
Current Tax Year Minus3 Years$25,150,192CurrentTaxYearMinus3YearsAmt
Current Tax Year Minus2 Years$24,273,902CurrentTaxYearMinus2YearsAmt
Current Tax Year Minus1 Year$23,510,845CurrentTaxYearMinus1YearAmt
Current Tax Year$22,789,762CurrentTaxYearAmt
Total$121,088,881TotalAmt
FieldValueIRS element (for citing)
Public Support CY5090.98440PublicSupportCY509Pct
Public Support PY5090.98950PublicSupportPY509Pct
Investment Income CY0.00120InvestmentIncomeCYPct
Investment Income PY0.00130InvestmentIncomePYPct
Thirty Thr Pct Suprt Tests CY509Yes (X)ThirtyThrPctSuprtTestsCY509Ind

Form990 Schedule A Part VI Form990ScheduleAPartVIGrp

FieldValueIRS element (for citing)
Form And Line ReferenceSCHEDULE A, PART III, LINE 12, EXPLANATION OF OTHER INCOME:FormAndLineReferenceDesc
ExplanationMISCELLANEOUS - 2016 AMOUNT: $ 51,819. 2017 AMOUNT: $ 142,593. 2018 AMOUNT: $ 239,355. 2019 AMOUNT: $ 248,435. 2020 AMOUNT: $ 765,361. FORGIVENESS OF DEBT - 2017 AMOUNT: $ 265,232. 2020 AMOUNT: $ 0. FUNDRAISING INCOME - 2019 AMOUNT: $ 24,256. 2020 AMOUNT: $ 0. GAIN ON SALE OF ASSETS - 2019 AMOUNT: $ 2,800. 2020 AMOUNT: $ 0.ExplanationTxt

Schedule B IRS990ScheduleB

Contributor Information ContributorInformationGrp

FieldValueIRS element (for citing)
ContributorRESTRICTEDContributorNum

Contributor Business Name ContributorBusinessName

FieldValueIRS element (for citing)
Business Name Line1RESTRICTEDBusinessNameLine1

Contributor US Address ContributorUSAddress

FieldValueIRS element (for citing)
Address Line1RESTRICTEDAddressLine1
Address Line2RESTRICTEDAddressLine2
CityRESTRICTEDCity
StateRESTRICTEDState
ZIP CodeRESTRICTEDZIPCode
FieldValueIRS element (for citing)
Total ContributionsRESTRICTEDTotalContributionsAmt

Schedule D IRS990ScheduleD

FieldValueIRS element (for citing)
Agent Trustee Etc0AgentTrusteeEtcInd
Incl Escrow Custodial Acct LiabYes (1)InclEscrowCustodialAcctLiabInd
Explanation ProvidedYes (X)ExplanationProvidedInd

Land LandGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$495,928OtherCostOrOtherBasisAmt
Book Value$495,928BookValueAmt

Buildings BuildingsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$5,891,095OtherCostOrOtherBasisAmt
Depreciation$4,087,167DepreciationAmt
Book Value$1,803,928BookValueAmt

Other Land Buildings OtherLandBuildingsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$1,214,162OtherCostOrOtherBasisAmt
Depreciation$1,094,002DepreciationAmt
Book Value$120,160BookValueAmt
FieldValueIRS element (for citing)
Total Book Value Land Buildings$2,420,016TotalBookValueLandBuildingsAmt
Total Rev Etc Audited Fincl Stmt$22,789,762TotalRevEtcAuditedFinclStmtAmt
Revenue Not Reported$0RevenueNotReportedAmt
Revenue Subtotal$22,789,762RevenueSubtotalAmt
Revenue Not Reported Fincl Stmt$0RevenueNotReportedFinclStmtAmt
Total Revenue Per Form990$22,789,762TotalRevenuePerForm990Amt
Tot Expns Etc Audited Fincl Stmt$22,744,928TotExpnsEtcAuditedFinclStmtAmt
Expenses Not Reported$0ExpensesNotReportedAmt
Expenses Subtotal$22,744,928ExpensesSubtotalAmt
Expenses Not Rpt Fincl Stmt$0ExpensesNotRptFinclStmtAmt
Total Expenses Per Form990$22,744,928TotalExpensesPerForm990Amt

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART IV, LINE 2B:FormAndLineReferenceDesc
ExplanationASSETS HELD IN CUSTODY FOR OTHERS: THESE ASSETS CONSIST OF FUNDS RECEIVED BY MURTIS TAYLOR HUMAN SERVICES SYSTEM (MTHSS) AS A FISCAL AGENT FOR CERTAIN CLIENTS OF MTHSS AND THREE OTHER ENTITIES. THE PURPOSE OF THIS ARRANGEMENT WITH THE CLIENTS IS TO ENHANCE THEIR MONEY MANAGEMENT SKILLS. MTHSS IS ACTING AS THE FISCAL AGENT FOR THREE OTHER ENTITIES. THE RECORDED LIABILITY REPRESENTS MTHSS'S LIABILITY TO THESE CLIENTS AND THE OTHER ENTITIES FOR THE FUNDS DEPOSITED.ExplanationTxt

Schedule I IRS990ScheduleI

FieldValueIRS element (for citing)
Grant Records MaintainedYes (1)GrantRecordsMaintainedInd

Grants Other Asst To Indiv In US GrantsOtherAsstToIndivInUSGrp (3 entries)

Grant TypeGrantTypeTxtRecipientRecipientCntCash GrantCashGrantAmt
TO DISADVANTAGED PERSONS FOR EMERGENCY NEEDS551$66,087
TO DISADVANTAGED PERSONS FOR TRAVEL1449$8,692
TO DISADVANTAGED PERSONS FOR MEALS7561$43,857

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferenceMONITORING USE OF GRANT FUNDS:FormAndLineReferenceDesc
ExplanationTHE ORGANIZATION MONITORS THE CASH ASSISTANCE PROVIDED TO ITS CLIENTS. THE MONITORING PROCESS INCLUDES THE USE OF MONTHLY BUDGETS, THE REVIEW OF ACTUAL INVOICES AND PAYMENTS DIRECTLY TO THE CLIENT'S VENDORS.ExplanationTxt

Schedule J IRS990ScheduleJ

FieldValueIRS element (for citing)
Discretionary Spending AcctYes (X)DiscretionarySpendingAcctInd
Written Policy Ref T And E Expnss0WrittenPolicyRefTAndEExpnssInd
Substantiation Required0SubstantiationRequiredInd
Form990 Of Other OrganizationsYes (X)Form990OfOtherOrganizationsInd
Written Employment ContractYes (X)WrittenEmploymentContractInd
Severance Payment0SeverancePaymentInd
Supplemental Nonqual Rtr PlanYes (1)SupplementalNonqualRtrPlanInd
Equity Based Comp Arrngm0EquityBasedCompArrngmInd
Comp Based On Revenue Of Flng Org0CompBasedOnRevenueOfFlngOrgInd
Comp Bsd On Rev Related Orgs0CompBsdOnRevRelatedOrgsInd
Comp Bsd Net Earns Flng Org0CompBsdNetEarnsFlngOrgInd
Comp Bsd Net Earns Rltd Orgs0CompBsdNetEarnsRltdOrgsInd
Any Non Fixed Payments0AnyNonFixedPaymentsInd
Initial Contract Exception0InitialContractExceptionInd

Rltd Org Officer Trst Key Empl RltdOrgOfficerTrstKeyEmplGrp (4 entries)

TitleTitleTxtBase Compensation Filing OrgBaseCompensationFilingOrgAmtCompensation Based On Rltd OrgsCompensationBasedOnRltdOrgsAmtBonus Filing OrganizationBonusFilingOrganizationAmountBonus Related OrganizationsBonusRelatedOrganizationsAmtOther Compensation Filing OrgOtherCompensationFilingOrgAmtOther Compensation Rltd OrgsOtherCompensationRltdOrgsAmtDeferred Compensation Flng OrgDeferredCompensationFlngOrgAmtDeferred Comp Rltd OrgsDeferredCompRltdOrgsAmtNontaxable Benefits Filing OrgNontaxableBenefitsFilingOrgAmtNontaxable Benefits Rltd OrgsNontaxableBenefitsRltdOrgsAmtTotal Compensation Filing OrgTotalCompensationFilingOrgAmtTotal Compensation Rltd OrgsTotalCompensationRltdOrgsAmtComp Report Prior990 Filing OrgCompReportPrior990FilingOrgAmtComp Report Prior990 Rltd OrgsCompReportPrior990RltdOrgsAmt
DANIEL SCHWEID MD
MEDICAL DIRECTOR$250,730$0$0$0$0$0$0$0$9,022$0$259,752$0$0$0
LOVELL J CUSTARD
PRESIDENT & CEO$219,102$0$0$0$7,200$0$0$0$29,653$0$255,955$0$0$0
MARTHA MUHAMMAD
VP & CFO$178,046$0$0$0$0$0$0$0$17,172$0$195,218$0$0$0
DAVID BROWN
EXECUTIVE VP & COO$167,141$0$0$0$0$0$0$0$22,759$0$189,900$0$0$0

Supplemental Information Detail SupplementalInformationDetail (2 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
PART I, LINES 1A & 1B - DISCRETIONARY SPENDING ACCOUNT INFORMATION:THE DISCRETIONARY SPENDING ACCOUNT REPRESENTS AN AUTOMOBILE ALLOWANCE OF $7,200. THIS AMOUNT IS REPORTED AS TAXABLE COMPENSATION. A WRITTEN POLICY AND PRIOR SUBSTANTIATION OF THIS AMOUNT IS NOT REQUIRED AS THE AMOUNT HAS BEEN APPROVED BY THE ORGANIZATION'S BOARD OF DIRECTORS.
PART I, LINE 4B- NONQUALIFIED DEFERRED COMPENSATION PLANLOVELL CUSTARD, THE ORGANIZATION'S CEO, PARTICIPATED IN A SECTION 457(F) PLAN. A CONTRIBUTION OF $19,500 WAS MADE TO THE PLAN DURING 2020.

Schedule O IRS990ScheduleO

Supplemental Information Detail SupplementalInformationDetail (4 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
FORM 990, PART VI, SECTION B, LINE 11BFORM 990 REVIEW: THE BOARD OF DIRECTORS RECEIVE THE FORM FOR REVIEW PRIOR TO FILING. ADDITIONALLY, THE CEO, COO, CONTROLLER AND CHAIRMAN OF THE BOARD OF DIRECTORS MEET TO REVIEW, DISCUSS, AND APPROVE THE DOCUMENT PRIOR TO FILING. THE FULL BOARD OF DIRECTORS APPROVE THE FORM 990 AT THE NEXT REGULARLY SCHEDULED MEETING AFTER THE RETURN IS REVIEWED BY THE CEO, COO, CONTROLLER AND CHAIRMAN OF THE BOARD OF DIRECTORS.
FORM 990, PART VI, SECTION B, LINE 12CMONITORING AND ENFORCEMENT OF CONFLICT POLICY: THE ORGANIZATION'S CONFLICT POLICY IS DISCUSSED DURING THE ANNUAL CORPORATE COMPLIANCE TRAINING. ALL STAFF ARE REQUIRED TO REPORT POTENTIAL CONFLICT ISSUES TO THE CORPORATE COMPLIANCE STAFF.
FORM 990, PART VI, SECTION B, LINE 15ACOMPENSATION REVIEW: THE BOARD OF DIRECTORS REVIEW THE COMPENSATION OF THE CEO AND BASE THE DECISION OF DETERMINING COMPENSATION ON A NUMBER OF CRITERIA INCLUDING COMPENSATION OF THE CEO'S IN SIMILAR ORGANIZATIONS. THE COMPENSATION IS ALSO BASED ON JOB PERFORMANCE THROUGH GUIDELINES THAT ARE SET BY THE BOARD OF TRUSTEES.
FORM 990, PART VI, SECTION C, LINE 19AVAILABILITY OF DOCUMENTS: COPIES OF THE CONFLICT POLICY AND CLIENT'S RIGHTS ARE GIVEN TO CONSUMERS. CLIENT'S RIGHTS ARE POSTED ON WALLS AND PEOPLE CAN FILE COMPLAINTS WITH THE CLIENT'S RIGHTS OFFICER. GOVERNING DOCUMENTS AND FINANCIAL STATEMENTS ARE AVAILABLE FOR ON-SITE REVIEW BY THE PUBLIC UPON REQUEST.