EL CENTRO DE CORAZON: Form 990, tax year 2009

View the entire original 990 at ProPublica ↗

Organization: EL CENTRO DE CORAZON (EIN 76-0442781)
Tax period: 2009-11-01 to 2010-10-31
Filed: 2011-06-10
IRS object ID: 201121619349300712
Schema version: 2009v1.7
Source: Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header
Form 990
Schedule A
Schedule B
Schedule C
Schedule D
Schedule G
Schedule J
Schedule O

Return header ReturnHeader

Field	Value	IRS element (for citing)
Timestamp	2011-06-10T16:24:15-05:00	Timestamp
Tax Period End Date	2010-10-31	TaxPeriodEndDate

Preparer Firm PreparerFirm

Preparer Firm Business Name PreparerFirmBusinessName

Field	Value	IRS element (for citing)
Business Name Line1	BKD LLP	BusinessNameLine1

Preparer Firm US Address PreparerFirmUSAddress

Field	Value	IRS element (for citing)
Address Line1	910 E ST LOUIS 200/PO BOX 1190	AddressLine1
City	SPRINGFIELD	City
State	MO	State
ZIP Code	658062523	ZIPCode

Field	Value	IRS element (for citing)
Return Type	990	ReturnType
Tax Period Begin Date	2009-11-01	TaxPeriodBeginDate

Filer Filer

Field	Value	IRS element (for citing)
EIN	760442781	EIN

Name Name

Field	Value	IRS element (for citing)
Business Name Line1	EL CENTRO DE CORAZON	BusinessNameLine1

Field	Value	IRS element (for citing)
Name Control	ELCE	NameControl
Phone	7139261849	Phone

US Address USAddress

Field	Value	IRS element (for citing)
Address Line1	5001 NAVIGATION	AddressLine1
City	HOUSTON	City
State	TX	State
ZIP Code	770111019	ZIPCode

Officer Officer

Field	Value	IRS element (for citing)
Name	MARY JO MAY	Name
Title	CEO	Title
Date Signed	2011-05-11	DateSigned
Authorize Third Party	true	AuthorizeThirdParty

Preparer Preparer

Field	Value	IRS element (for citing)
Name	Brian D Todd	Name
Phone	4178658701	Phone

Field	Value	IRS element (for citing)
Tax Year	2009	TaxYear
Build TS	2016-02-24 21:20:13Z	BuildTS

Form 990 IRS990

Field	Value	IRS element (for citing)
Name Of Principal Officer Person	MARY JO MAY	NameOfPrincipalOfficerPerson

Address Principal Officer US AddressPrincipalOfficerUS

Field	Value	IRS element (for citing)
Address Line1	5001 NAVIGATION	AddressLine1
City	HOUSTON	City
State	TX	State
ZIP Code	77011	ZIPCode

Field	Value	IRS element (for citing)
Gross Receipts	6156278	GrossReceipts
Group Return For Affiliates	false	GroupReturnForAffiliates
Organization501c	X	Organization501c
Web Site	WWW.ELCENTRODECORAZON.ORG	WebSite
Type Of Organization Corporation	X	TypeOfOrganizationCorporation
Year Formation	1994	YearFormation
State Legal Domicile	TX	StateLegalDomicile
Activity Or Mission Description	TO PROMOTE THE INDIVIDUAL, COMMUNITY & SOCIAL HEALTH OF THE EAST END & THE GREATER HOUSTON AREA. DUNN'S CLINIC & SUNNYSIDE CLINIC WERE ADDED TO INCREASE OUR PEDIATRIC & PRE-NATAL SERVICES. SEE SCHED O FOR MORE.	ActivityOrMissionDescription
Nbr Voting Members Governing Body	11	NbrVotingMembersGoverningBody
Nbr Independent Voting Members	11	NbrIndependentVotingMembers
Total Nbr Employees	105	TotalNbrEmployees
Total Nbr Volunteers	11	TotalNbrVolunteers
Total Gross UBI	0	TotalGrossUBI
Net Unrelated Business Txbl Income	0	NetUnrelatedBusinessTxblIncome
Contributions Grants Prior Year	2995440	ContributionsGrantsPriorYear
Contributions Grants Current Year	3718437	ContributionsGrantsCurrentYear
Program Service Revenue Prior Year	1546084	ProgramServiceRevenuePriorYear
Program Service Revenue CY	2420313	ProgramServiceRevenueCY
Investment Income Prior Year	328	InvestmentIncomePriorYear
Investment Income Current Year	1724	InvestmentIncomeCurrentYear
Other Revenue Prior Year	-20619	OtherRevenuePriorYear
Other Revenue Current Year	-23161	OtherRevenueCurrentYear
Total Revenue Prior Year	4521233	TotalRevenuePriorYear
Total Revenue Current Year	6117313	TotalRevenueCurrentYear
Grants And Similar Amnts Prior Year	0	GrantsAndSimilarAmntsPriorYear
Grants And Similar Amnts CY	0	GrantsAndSimilarAmntsCY
Benefits Paid To Members Prior Year	0	BenefitsPaidToMembersPriorYear
Benefits Paid To Members CY	0	BenefitsPaidToMembersCY
Salaries Etc Prior Year	3241360	SalariesEtcPriorYear
Salaries Etc Current Year	3818525	SalariesEtcCurrentYear
Total Prof Fundrsng Exp Prior Year	0	TotalProfFundrsngExpPriorYear
Total Prof Fundrsng Exp CY	0	TotalProfFundrsngExpCY
Total Fundrsng Exp Current Year	145196	TotalFundrsngExpCurrentYear
Other Expense Prior Year	1002698	OtherExpensePriorYear
Other Expenses Current Year	1539624	OtherExpensesCurrentYear
Total Expenses Prior Year	4244058	TotalExpensesPriorYear
Total Expenses Current Year	5358149	TotalExpensesCurrentYear
Revenues Less Expenses Prior Year	277175	RevenuesLessExpensesPriorYear
Revenues Less Expenses CY	759164	RevenuesLessExpensesCY
Total Assets BOY	2760011	TotalAssetsBOY
Total Assets EOY	3521626	TotalAssetsEOY
Total Liabilities BOY	1193824	TotalLiabilitiesBOY
Total Liabilities EOY	1196275	TotalLiabilitiesEOY
Net Assets Or Fund Balances BOY	1566187	NetAssetsOrFundBalancesBOY
Net Assets Or Fund Balances EOY	2325351	NetAssetsOrFundBalancesEOY
Mission Description	TO PROMOTE THE INDIVIDUAL, COMMUNITY AND SOCIAL HEALTH OF THE EAST END AND THE GREATER HOUSTON AREA.	MissionDescription
Significant New Program Services	true	SignificantNewProgramServices
Significant Change	false	SignificantChange
Expense	1166703	Expense
Revenue	703512	Revenue
Description	PRIMARY CARE: ACCESS TO PRIMARY CARE FOR THE UNINSURED AND UNDER INSURED ON A SLIDING FEE BASIS. IN FY2010, THE PRIMARY CARE PROGRAM SERVED 5,119 PATIENT ENCOUNTERS, OUT OF WHICH, 4,951 (OR 97%) WERE UNINSURED PATIENTS OR PATIENTS COVERED BY SOME FORM OF STATE INDIGENT HEALTH PROGRAM.	Description

Activity2 Activity2

Field	Value	IRS element (for citing)
Expense	1109559	Expense
Revenue	1006849	Revenue
Description	PRE-NATAL: INCREASED ACCESS TO PRENATAL SERVICES FOR THE UNINSURED, AND UNDERINSURED. IN FY2010, THE PRE-NATAL PROGRAM SERVED 4,861 PATIENT ENCOUNTERS, OUT OF WHICH, 100% OF THE PATIENTS WERE UNINSURED OR COVERED UNDER SOME FORM OF STATE INDIGENT HEALTH PROGRAMS.	Description

Activity3 Activity3

Field	Value	IRS element (for citing)
Expense	880980	Expense
Revenue	311573	Revenue
Description	PEDIATRICS: HEALTH CARE OFFERED TO LOW INCOME, UNINSURED OR UNDERINSURED CHILDREN. IN FY2010, THE PEDIATRIC PROGRAM SERVED 4,992 PATIENT ENCOUNTERS, OUT OF WHICH, 4,864 (OR 99%) WERE UNINSURED PATIENTS OR PATIENTS COVERED BY SOME FORM OF STATE INDIGENT HEALTH PROGRAMS.	Description

Field	Value	IRS element (for citing)
Total Of Other Program Service Exp	1604813	TotalOfOtherProgramServiceExp
Total Of Other Program Service Rev	398379	TotalOfOtherProgramServiceRev
Total Program Service Expense	4762055	TotalProgramServiceExpense
Described In501 C3	true	DescribedIn501C3
Schedule B Required	true	ScheduleBRequired
Political Activities	false	PoliticalActivities
Lobbying Activities	true	LobbyingActivities
Donor Advised Funds	false	DonorAdvisedFunds
Conservation Easements	false	ConservationEasements
Collections Of Art	false	CollectionsOfArt
Credit Counseling	false	CreditCounseling
Term Or Permanent Endowments	false	TermOrPermanentEndowments
Balance Sheet Amounts Reported	true	BalanceSheetAmountsReported
Independent Audit Financial Stmt	true	IndependentAuditFinancialStmt
Consolidated Audit Financial Stmt	false	ConsolidatedAuditFinancialStmt
School	false	School
Foreign Office	false	ForeignOffice
Foreign Activities	false	ForeignActivities
More Than5000 K To Organizations	false	MoreThan5000KToOrganizations
More Than5000 K To Individuals	false	MoreThan5000KToIndividuals
Professional Fundraising	false	ProfessionalFundraising
Fundraising Activities	true	FundraisingActivities
Gaming	false	Gaming
Hospital	false	Hospital
Grants To Organizations	false	GrantsToOrganizations
Grants To Individuals	false	GrantsToIndividuals
Schedule J Required	true	ScheduleJRequired
Tax Exempt Bonds	false	TaxExemptBonds
Excess Benefit Transaction	false	ExcessBenefitTransaction
Prior Excess Benefit Transaction	false	PriorExcessBenefitTransaction
Loan To Officer Or DQP	false	LoanToOfficerOrDQP
Grant To Related Person	false	GrantToRelatedPerson
Bsnss Rltnshp With Organization	false	BsnssRltnshpWithOrganization
Bsnss Rltnshp Thru Family Member	false	BsnssRltnshpThruFamilyMember
Officer Entity With Bsnss Rltnshp	false	OfficerEntityWithBsnssRltnshp
Deductible Non Cash Contributions	false	DeductibleNonCashContributions
Deductible Contributions Of Art	false	DeductibleContributionsOfArt
Terminated	false	Terminated
Partial Liquidation	false	PartialLiquidation
Disregarded Entity	false	DisregardedEntity
Related Entity	false	RelatedEntity
Related Org Controlled Entity	false	RelatedOrgControlledEntity
Transfers To Exempt Non Chrtbl Org	false	TransfersToExemptNonChrtblOrg
Activities Conducted Partnership	false	ActivitiesConductedPartnership
Schedule O Required	true	ScheduleORequired
Number Forms Transmitted With1096	5	NumberFormsTransmittedWith1096
Number W2 G Included	0	NumberW2GIncluded
Compliance With Backup Witholding	true	ComplianceWithBackupWitholding
Number Of Employees	105	NumberOfEmployees
Employment Tax Returns Filed	true	EmploymentTaxReturnsFiled
Unrelated Business Income	false	UnrelatedBusinessIncome
Foreign Financial Account	false	ForeignFinancialAccount
Prohibited Tax Shelter Trans	false	ProhibitedTaxShelterTrans
Taxable Party Notification	false	TaxablePartyNotification
Non Deductible Contributions	false	NonDeductibleContributions
Quid Pro Quo Contributions	true	QuidProQuoContributions
Quid Pro Quo Disclosure	true	QuidProQuoDisclosure
Form8282 Property Disposed Of	false	Form8282PropertyDisposedOf
Funds To Pay Premiums	false	FundsToPayPremiums
Premiums Paid	false	PremiumsPaid
Nbr Voting Governing Body Members	11	NbrVotingGoverningBodyMembers
Number Independent Voting Members	11	NumberIndependentVotingMembers
Family Or Business Relationship	false	FamilyOrBusinessRelationship
Delegation Of Management Duties	false	DelegationOfManagementDuties
Changes To Organizing Docs	false	ChangesToOrganizingDocs
Material Diversion Or Misuse	false	MaterialDiversionOrMisuse
Members Or Stockholders	false	MembersOrStockholders
Election Of Board Members	false	ElectionOfBoardMembers
Decisions Subject To Approval	false	DecisionsSubjectToApproval
Minutes Of Governing Body	true	MinutesOfGoverningBody
Minutes Of Committees	false	MinutesOfCommittees
Officer Mailing Address	false	OfficerMailingAddress
Local Chapters	false	LocalChapters
Form990 Provided To Governing Body	true	Form990ProvidedToGoverningBody
Conflict Of Interest Policy	true	ConflictOfInterestPolicy
Annual Disclosure Covered Persons	true	AnnualDisclosureCoveredPersons
Regular Monitoring Enforcement	true	RegularMonitoringEnforcement
Whistleblower Policy	true	WhistleblowerPolicy
Document Retention Policy	true	DocumentRetentionPolicy
Compensation Process CEO	true	CompensationProcessCEO
Compensation Process Other	true	CompensationProcessOther
Investment In Joint Venture	false	InvestmentInJointVenture
Upon Request	X	UponRequest

The Books Are In Care Of TheBooksAreInCareOf

Field	Value	IRS element (for citing)
Name Person	MARY JO MAY	NamePerson
Telephone Number	7139261849	TelephoneNumber

Address US AddressUS

Field	Value	IRS element (for citing)
Address Line1	5001 NAVIGATION	AddressLine1
City	HOUSTON	City
State	TX	State
ZIP Code	77011	ZIPCode

Form990 Part VII Section A Form990PartVIISectionA (17 entries)

TitleTitle	Average Hours Per WeekAverageHoursPerWeek	Individual Trustee Or DirectorIndividualTrusteeOrDirector	OfficerOfficer	Reportable Comp From OrganizationReportableCompFromOrganization	Reportable Comp From Related OrgsReportableCompFromRelatedOrgs	Other CompensationOtherCompensation	Highest Compensated EmployeeHighestCompensatedEmployee
PATRICIA GARCIA
TREASURER	1.0	X	X	0	0	0
ROBERT MCSTAY
CHAIR	1.0	X	X	0	0	0
ANGIE MARTINEZ
DIRECTOR	1.0	X		0	0	0
JOHN G HINOJOSA
DIRECTOR	1.0	X		0	0	0
C GIOVANNI GARIBAY
DIRECTOR	1.0	X		0	0	0
CARLOS MORENO
DIRECTOR	1.0	X		0	0	0
MARCUS MALONSON
DIRECTOR	1.0	X		0	0	0
GABRIEL RANGEL II
SECRETARY	1.0	X	X	0	0	0
TERESA HAGMANN
DIRECTOR	1.0	X		0	0	0
JOEL SHANNON
DIRECTOR	1.0	X		0	0	0
MARIA PEREYRA -GONZALEZ
DIRECTOR	1.0	X		0	0	0
CHANDA CASHEN
CHAIR UNTIL 4/2010	1.0	X	X	0	0	0
MARY JO MAY
CEO	40.0		X	88617	0	4632
CAROLYN N SIY
CFO UNTIL 11/2010	32.0		X	45346	0	4632
DR GIZELLE BROOKS CARTER
PHYSICIAN	40.0			167571	0	6781	X
DR AIDA KHANUM
PHYSICIAN	40.0			154565	0	9132	X
EDUARDO CHAPA
PHYSICIAN ASSISTANT	40.0			117699	0	8103	X

Field	Value	IRS element (for citing)
Total Reportable Comp From Org	573798	TotalReportableCompFromOrg
Total Reportable Comp Frm Rltd Orgs	0	TotalReportableCompFrmRltdOrgs
Total Other Compensation	33280	TotalOtherCompensation
Number Individuals GT100 K	3	NumberIndividualsGT100K
Formers Listed	false	FormersListed
Total Comp GT150 K	true	TotalCompGT150K
Compensation From Other Sources	false	CompensationFromOtherSources
Number Of Contractors GT100 K	0	NumberOfContractorsGT100K
Fundraising Events	85378	FundraisingEvents
Government Grants	2320043	GovernmentGrants
All Other Contributions	1313016	AllOtherContributions
Total Contributions	3718437	TotalContributions

Program Service Revenue ProgramServiceRevenue (2 entries)

DescriptionDescription	Business CodeBusinessCode	Total Revenue ColumnTotalRevenueColumn	Related Or Exempt Function IncomeRelatedOrExemptFunctionIncome
NET PATIENT SERVICE REVENUE	624100	2406221	2406221
OTHER REVENUE	624100	14092	14092

Field	Value	IRS element (for citing)
Total Program Service Revenue	2420313	TotalProgramServiceRevenue

Investment Income InvestmentIncome

Field	Value	IRS element (for citing)
Total Revenue Column	1724	TotalRevenueColumn
Exclusion	$1,724	ExclusionAmount

Income From Invest Bond Proceeds IncomeFromInvestBondProceeds

Field	Value	IRS element (for citing)
Total Revenue Column	0	TotalRevenueColumn

Royalties Revenue RoyaltiesRevenue

Field	Value	IRS element (for citing)
Total Revenue Column	0	TotalRevenueColumn

Net Gain Or Loss Investments NetGainOrLossInvestments

Field	Value	IRS element (for citing)
Total Revenue Column	0	TotalRevenueColumn

Field	Value	IRS element (for citing)
Gross Income Fundraising Events	15804	GrossIncomeFundraisingEvents
Cntrbtns Rprtd Fundraising Events	85378	CntrbtnsRprtdFundraisingEvents
Fundraising Direct Expenses	38965	FundraisingDirectExpenses

Net Income From Fundraising Events NetIncomeFromFundraisingEvents

Field	Value	IRS element (for citing)
Total Revenue Column	-23161	TotalRevenueColumn
Exclusion	-$23,161	ExclusionAmount

Net Income From Gaming NetIncomeFromGaming

Field	Value	IRS element (for citing)
Total Revenue Column	0	TotalRevenueColumn

Net Income Or Loss NetIncomeOrLoss

Field	Value	IRS element (for citing)
Total Revenue Column	0	TotalRevenueColumn

Field	Value	IRS element (for citing)
Total Other Revenue	0	TotalOtherRevenue

Total Revenue TotalRevenue

Field	Value	IRS element (for citing)
Total Revenue Column	6117313	TotalRevenueColumn
Related Or Exempt Function Income	2420313	RelatedOrExemptFunctionIncome
Exclusion	-$21,437	ExclusionAmount

Grants To Domestic Orgs GrantsToDomesticOrgs

Field	Value	IRS element (for citing)
Total	0	Total

Grants To Domestic Individuals GrantsToDomesticIndividuals

Field	Value	IRS element (for citing)
Total	0	Total

Foreign Grants ForeignGrants

Field	Value	IRS element (for citing)
Total	0	Total

Benefits To Members BenefitsToMembers

Field	Value	IRS element (for citing)
Total	0	Total

Comp Current Officers Directors CompCurrentOfficersDirectors

Field	Value	IRS element (for citing)
Total	143227	Total
Management And General	143227	ManagementAndGeneral

Comp Disqual Persons CompDisqualPersons

Field	Value	IRS element (for citing)
Total	0	Total

Other Salaries And Wages OtherSalariesAndWages

Field	Value	IRS element (for citing)
Total	3058494	Total
Program Services	2939650	ProgramServices
Management And General	37945	ManagementAndGeneral
Fundraising	80899	Fundraising

Pension Plan Contributions PensionPlanContributions

Field	Value	IRS element (for citing)
Total	40216	Total
Program Services	37031	ProgramServices
Management And General	2166	ManagementAndGeneral
Fundraising	1019	Fundraising

Other Employee Benefits OtherEmployeeBenefits

Field	Value	IRS element (for citing)
Total	214342	Total
Program Services	205899	ProgramServices
Management And General	2777	ManagementAndGeneral
Fundraising	5666	Fundraising

Payroll Taxes PayrollTaxes

Field	Value	IRS element (for citing)
Total	362246	Total
Program Services	333560	ProgramServices
Management And General	19506	ManagementAndGeneral
Fundraising	9180	Fundraising

Fees For Services Management FeesForServicesManagement

Field	Value	IRS element (for citing)
Total	0	Total

Fees For Services Legal FeesForServicesLegal

Field	Value	IRS element (for citing)
Total	0	Total

Fees For Services Accounting FeesForServicesAccounting

Field	Value	IRS element (for citing)
Total	73419	Total
Management And General	73419	ManagementAndGeneral

Fees For Services Lobbying FeesForServicesLobbying

Field	Value	IRS element (for citing)
Total	0	Total

Fees For Services Prof Fundraising FeesForServicesProfFundraising

Field	Value	IRS element (for citing)
Total	0	Total

Fees For Services Invst Mgmnt Fees FeesForServicesInvstMgmntFees

Field	Value	IRS element (for citing)
Total	0	Total

Fees For Services Other FeesForServicesOther

Field	Value	IRS element (for citing)
Total	570762	Total
Program Services	560650	ProgramServices
Management And General	6876	ManagementAndGeneral
Fundraising	3236	Fundraising

Advertising Advertising

Field	Value	IRS element (for citing)
Total	18758	Total
Management And General	18758	ManagementAndGeneral

Office Expenses OfficeExpenses

Field	Value	IRS element (for citing)
Total	233750	Total
Program Services	194797	ProgramServices
Management And General	31788	ManagementAndGeneral
Fundraising	7165	Fundraising

Information Technology InformationTechnology

Field	Value	IRS element (for citing)
Total	53770	Total
Program Services	31445	ProgramServices
Management And General	6875	ManagementAndGeneral
Fundraising	15450	Fundraising

Royalties Royalties

Field	Value	IRS element (for citing)
Total	0	Total

Occupancy Occupancy

Field	Value	IRS element (for citing)
Total	144272	Total
Program Services	128337	ProgramServices
Management And General	15935	ManagementAndGeneral

Travel Travel

Field	Value	IRS element (for citing)
Total	15308	Total
Program Services	19	ProgramServices
Management And General	15289	ManagementAndGeneral

Travel Entrtnmnt Public Officials TravelEntrtnmntPublicOfficials

Field	Value	IRS element (for citing)
Total	0	Total

Conferences Meetings ConferencesMeetings

Field	Value	IRS element (for citing)
Total	10103	Total
Management And General	10103	ManagementAndGeneral

Interest Interest

Field	Value	IRS element (for citing)
Total	28512	Total
Program Services	25363	ProgramServices
Management And General	3149	ManagementAndGeneral

Payments To Affiliates PaymentsToAffiliates

Field	Value	IRS element (for citing)
Total	0	Total

Depreciation Depletion DepreciationDepletion

Field	Value	IRS element (for citing)
Total	111140	Total
Program Services	98865	ProgramServices
Management And General	12275	ManagementAndGeneral

Insurance Insurance

Field	Value	IRS element (for citing)
Total	30248	Total
Management And General	30248	ManagementAndGeneral

Other Expenses OtherExpenses (5 entries)

DescriptionDescription	TotalTotal	Program ServicesProgramServices	Management And GeneralManagementAndGeneral	FundraisingFundraising
BAD DEBT	109932	109932
LICENSES, DUES & SUBSCRIPTIONS	23425	6282	17143
RECRUITING	1726	1726
MEDICAL SUPPLIES & DRUGS	88499	88499
MISCELLANEOUS	26000		3419	22581

Total Functional Expenses TotalFunctionalExpenses

Field	Value	IRS element (for citing)
Total	5358149	Total
Program Services	4762055	ProgramServices
Management And General	450898	ManagementAndGeneral
Fundraising	145196	Fundraising

Cash Non Interest Bearing CashNonInterestBearing

Field	Value	IRS element (for citing)
BOY	220008	BOY
EOY	122063	EOY

Savings And Temp Cash Investments SavingsAndTempCashInvestments

Field	Value	IRS element (for citing)
BOY	224891	BOY
EOY	325083	EOY

Pledges And Grants Receivable PledgesAndGrantsReceivable

Field	Value	IRS element (for citing)
BOY	361131	BOY
EOY	388203	EOY

Accounts Receivable AccountsReceivable

Field	Value	IRS element (for citing)
BOY	346196	BOY
EOY	435519	EOY

Inventories For Sale Or Use InventoriesForSaleOrUse

Field	Value	IRS element (for citing)
BOY	49196	BOY
EOY	62732	EOY

Prepaid Expenses Deferred Charges PrepaidExpensesDeferredCharges

Field	Value	IRS element (for citing)
BOY	19788	BOY
EOY	15563	EOY

Field	Value	IRS element (for citing)
Land Buildings Equipment Basis	2729819	LandBuildingsEquipmentBasis
Land Bldg Equipment Accum Deprec	557356	LandBldgEquipmentAccumDeprec

Land Buildings Equipment Basis Net LandBuildingsEquipmentBasisNet

Field	Value	IRS element (for citing)
BOY	1538801	BOY
EOY	2172463	EOY

Total Assets TotalAssets

Field	Value	IRS element (for citing)
BOY	2760011	BOY
EOY	3521626	EOY

Accounts Payable Accrued Expenses AccountsPayableAccruedExpenses

Field	Value	IRS element (for citing)
BOY	522920	BOY
EOY	632493	EOY

Mort Notes Pybl Secured Invest Prop MortNotesPyblSecuredInvestProp

Field	Value	IRS element (for citing)
BOY	320425	BOY
EOY	239532	EOY

Unsecured Notes Loans Payable UnsecuredNotesLoansPayable

Field	Value	IRS element (for citing)
BOY	350479	BOY
EOY	324250	EOY

Total Liabilities TotalLiabilities

Field	Value	IRS element (for citing)
BOY	1193824	BOY
EOY	1196275	EOY

Field	Value	IRS element (for citing)
Follow SFAS117	X	FollowSFAS117

Unrestricted Net Assets UnrestrictedNetAssets

Field	Value	IRS element (for citing)
BOY	879961	BOY
EOY	1761248	EOY

Temporarily Restricted Net Assets TemporarilyRestrictedNetAssets

Field	Value	IRS element (for citing)
BOY	686226	BOY
EOY	564103	EOY

Total Net Assets Fund Balances TotalNetAssetsFundBalances

Field	Value	IRS element (for citing)
BOY	1566187	BOY
EOY	2325351	EOY

Total Liab Net Assets Fund Balances TotalLiabNetAssetsFundBalances

Field	Value	IRS element (for citing)
BOY	2760011	BOY
EOY	3521626	EOY

Field	Value	IRS element (for citing)
Method Of Accounting Accrual	X	MethodOfAccountingAccrual
Accountant Compile Or Review	false	AccountantCompileOrReview
FS Audited	true	FSAudited
Audit Committee	true	AuditCommittee
Financial Statement Separate	X	FinancialStatementSeparate
Federal Grant Audit Required	true	FederalGrantAuditRequired
Federal Grant Audit Performed	true	FederalGrantAuditPerformed

Schedule A IRS990ScheduleA

Field	Value	IRS element (for citing)
Publicly Supported Org170b1 Avi	X	PubliclySupportedOrg170b1Avi

Gifts Grants Contrib Received170 GiftsGrantsContribReceived170

Field	Value	IRS element (for citing)
Current Tax Year Minus4 Years	1653536	CurrentTaxYearMinus4Years
Current Tax Year Minus3 Years	2696585	CurrentTaxYearMinus3Years
Current Tax Year Minus2 Years	2666153	CurrentTaxYearMinus2Years
Current Tax Year Minus1 Year	2995440	CurrentTaxYearMinus1Year
Current Tax Year	3718437	CurrentTaxYear
Total	13730151	Total

Total170 Total170

Field	Value	IRS element (for citing)
Current Tax Year Minus4 Years	1653536	CurrentTaxYearMinus4Years
Current Tax Year Minus3 Years	2696585	CurrentTaxYearMinus3Years
Current Tax Year Minus2 Years	2666153	CurrentTaxYearMinus2Years
Current Tax Year Minus1 Year	2995440	CurrentTaxYearMinus1Year
Current Tax Year	3718437	CurrentTaxYear
Total	13730151	Total

Field	Value	IRS element (for citing)
Amounts Subst Contributors Total	635383	AmountsSubstContributorsTotal
Public Support Total170	13094768	PublicSupportTotal170

Gross Investment Income170 GrossInvestmentIncome170

Field	Value	IRS element (for citing)
Current Tax Year Minus4 Years	2	CurrentTaxYearMinus4Years
Current Tax Year Minus3 Years	332	CurrentTaxYearMinus3Years
Current Tax Year Minus2 Years	374	CurrentTaxYearMinus2Years
Current Tax Year Minus1 Year	3420	CurrentTaxYearMinus1Year
Current Tax Year	1724	CurrentTaxYear
Total	5852	Total

Other Income170 OtherIncome170

Field	Value	IRS element (for citing)
Current Tax Year Minus4 Years	801	CurrentTaxYearMinus4Years
Current Tax Year Minus3 Years	26875	CurrentTaxYearMinus3Years
Current Tax Year Minus2 Years	1064	CurrentTaxYearMinus2Years
Total	28740	Total

Field	Value	IRS element (for citing)
Total Support	13764743	TotalSupport
Gross Receipts From Admissions Etc	7349092	GrossReceiptsFromAdmissionsEtc
Public Support Pertcentage170	0.95133	PublicSupportPertcentage170
Public Support Pertcent Prior Year	0.96078	PublicSupportPertcentPriorYear
Thirty Three Percnt Tests CY170	X	ThirtyThreePercntTestsCY170

Schedule B IRS990ScheduleB

Contributor Info ContributorInfo

Field	Value	IRS element (for citing)
Contributor Number	RESTRICTED	ContributorNumber

Contributor Name Business ContributorNameBusiness

Field	Value	IRS element (for citing)
Business Name Line1	RESTRICTED	BusinessNameLine1

Contributor Address US ContributorAddressUS

Field	Value	IRS element (for citing)
Address Line1	RESTRICTED	AddressLine1
Address Line2	RESTRICTED	AddressLine2
City	RESTRICTED	City
State	RESTRICTED	State
ZIP Code	RESTRICTED	ZIPCode

Field	Value	IRS element (for citing)
Aggregate Contributions	RESTRICTED	AggregateContributions

Schedule C IRS990ScheduleC

Field	Value	IRS element (for citing)
Total Grassroots Lobbying		TotalGrassrootsLobbying
Total Direct Lobbying		TotalDirectLobbying
Total Lobbying Expenditures		TotalLobbyingExpenditures
Other Exempt Purpose Expenditures		OtherExemptPurposeExpenditures
Total Exempt Purpose Expenditures		TotalExemptPurposeExpenditures
Lobbying Nontaxable		LobbyingNontaxableAmount
Grassroots Nontaxable		GrassrootsNontaxableAmount
Tot Lobbying Grassroot Minus Non Tx		TotLobbyingGrassrootMinusNonTx
Tot Lobby Expend Mns Lobbying Nontx		TotLobbyExpendMnsLobbyingNontx
Volunteers	false	Volunteers
Paid Staff Or Management	false	PaidStaffOrManagement
Media Advertisements	false	MediaAdvertisements
Mailings Members	false	MailingsMembers
Publications Or Broadcast	false	PublicationsOrBroadcast
Grants Other Organizations	false	GrantsOtherOrganizations
Direct Contact Legislators	false	DirectContactLegislators
Rallies Demonstrations	false	RalliesDemonstrations
Other Activities	true	OtherActivities
Not Described In501c3	false	NotDescribedIn501c3

Form990 Schedule C Part IV Form990ScheduleCPartIV

Field	Value	IRS element (for citing)
Identifier	OTHER LOBBYING ACTIVITIES	Identifier
Return Reference	SCHEDULE C, PART II-B, LINE 1(I)	ReturnReference
Explanation	THE ORGANIZATION PAYS DUES TO THE TEXAS ASSOCIATION OF COMMUNITY HEALTH CENTERS. A PORTION OF THESE DUES MAY BE ATTRIBUTABLE TO LOBBYING PURPOSES.	Explanation

Schedule D IRS990ScheduleD

Field	Value	IRS element (for citing)
Art Public Exhibition Amts		ArtPublicExhibitionAmts
Held Works Of Art Amts		HeldWorksOfArtAmts

Land Land

Field	Value	IRS element (for citing)
Other Cost Or Other Basis	217872	OtherCostOrOtherBasis
Book Value	217872	BookValue

Buildings Buildings

Field	Value	IRS element (for citing)
Other Cost Or Other Basis	2131491	OtherCostOrOtherBasis
Depreciation	347796	Depreciation
Book Value	1783695	BookValue

Field	Value	IRS element (for citing)
Leasehold Improvements		LeaseholdImprovements

Equipment Equipment

Field	Value	IRS element (for citing)
Other Cost Or Other Basis	380456	OtherCostOrOtherBasis
Depreciation	209560	Depreciation
Book Value	170896	BookValue

Field	Value	IRS element (for citing)
Other Land Buildings		OtherLandBuildings
Total Of Book Value Land Buildings	2172463	TotalOfBookValueLandBuildings
Total Revenue	6117313	TotalRevenue
Total Expenses	5358149	TotalExpenses
Excess Or Deficit For Year	759164	ExcessOrDeficitForYear
Excess Or Deficit Per FS	759164	ExcessOrDeficitPerFS
Tot Revenue Etc Audited Fincl Stmt	6664124	TotRevenueEtcAuditedFinclStmt
Donated Srvc And Use Of Facilities	507846	DonatedSrvcAndUseOfFacilities
Revenue Not Rptd F990	507846	RevenueNotRptdF990
Revenue Subtotal	6156278	RevenueSubtotal
Other Revenues Not Included	-38965	OtherRevenuesNotIncluded
Revenue Not Rptd On Fin Stmt	-38965	RevenueNotRptdOnFinStmt
Total Revenue Per Form990	6117313	TotalRevenuePerForm990
Tot Expenses Etc Audited Fincl Stmt	5904960	TotExpensesEtcAuditedFinclStmt
Donated Services Use Of Facilities	507846	DonatedServicesUseOfFacilities
Other Expenses Included	38965	OtherExpensesIncluded
Expenses Not Rptd F990	546811	ExpensesNotRptdF990
Expenses Subtotal	5358149	ExpensesSubtotal
Total Expenses Per Form990	5358149	TotalExpensesPerForm990

Form990 Schedule D Part XIV Form990ScheduleDPartXIV (2 entries)

IdentifierIdentifier	Return ReferenceReturnReference	ExplanationExplanation
FIN 48 DISCLOSURE	SCHEDULE D, PART X, LINE 2	MANAGEMENT HAS EVALUATED THEIR INCOME TAX POSITIONS UNDER THE GUIDANCE INCLUDED IN ASC 740. BASED ON THEIR REVIEW, MANAGEMENT HAS NOT IDENTIFIED ANY MATERIAL UNCERTAIN TAX POSITIONS TO BE RECORDED OR DISCLOSED IN THE FINANCIAL STATEMENTS.
OTHER RECONCILING ITEMS	SCHEDULE D, PART XII, LINE 4B AND PART XIII, LINE 2D	EXPENSES FROM SPECIAL EVENTS $ 38,965

Schedule G IRS990ScheduleG

Events Information EventsInformation

Field	Value	IRS element (for citing)
Name Of Event1	LUNCHEON	NameOfEvent1
Gross Receipts Event1	101182	GrossReceiptsEvent1
Charitable Contributions Event1	85378	CharitableContributionsEvent1
Gross Revenue Event1	15804	GrossRevenueEvent1
Food And Beverage Event1	16347	FoodAndBeverageEvent1
Other Direct Expenses Event1	22618	OtherDirectExpensesEvent1
Total Number Of Other Events	0	TotalNumberOfOtherEvents
Gross Receipts Total	101182	GrossReceiptsTotal
Charitable Contributions Total	85378	CharitableContributionsTotal
Gross Revenue Total Events	15804	GrossRevenueTotalEvents
Food And Beverage Total Events	16347	FoodAndBeverageTotalEvents
Other Direct Expenses Total Events	22618	OtherDirectExpensesTotalEvents
Direct Expense Summary Events	38965	DirectExpenseSummaryEvents
Net Income Summary	-23161	NetIncomeSummary

Schedule J IRS990ScheduleJ

Field	Value	IRS element (for citing)
Compensation Survey	X	CompensationSurvey
Board Or Committee Approval	X	BoardOrCommitteeApproval
Severance Payment	false	SeverancePayment
Supplemental Nonqual Retire Plan	false	SupplementalNonqualRetirePlan
Equity Based Comp Arrangement	false	EquityBasedCompArrangement
Comp Based On Revenue Of Filing Org	false	CompBasedOnRevenueOfFilingOrg
Comp Based On Revenue Related Orgs	false	CompBasedOnRevenueRelatedOrgs
Comp Based Net Earnings Filing Org	false	CompBasedNetEarningsFilingOrg
Comp Based Net Earnings Relate Orgs	false	CompBasedNetEarningsRelateOrgs
Any Non Fixed Payments	true	AnyNonFixedPayments
Initial Contract Exception	false	InitialContractException

Form990 Schedule J Part II Form990ScheduleJPartII (2 entries)

Base Compensation Filing OrgBaseCompensationFilingOrg	Comp Based On Related OrgsCompBasedOnRelatedOrgs	Bonus Filing OrgBonusFilingOrg	Other Compensation Filing OrgOtherCompensationFilingOrg	Deferred Comp Filing OrgDeferredCompFilingOrg	Nontaxable Benefits Filing OrgNontaxableBenefitsFilingOrg	Total Compensation Filing OrgTotalCompensationFilingOrg	Total Compensation Related OrgsTotalCompensationRelatedOrgs
DR GIZELLE BROOKS CARTER
165071	0	2500	0	3300	3481	174352	0
DR AIDA KHANUM
154565	0	0	0	4500	4632	163697	0

Form990 Schedule J Part III Form990ScheduleJPartIII

Field	Value	IRS element (for citing)
Identifier	NON-FIXED PAYMENTS	Identifier
Return Reference	SCHEDULE J, PART I, LINE 7	ReturnReference
Explanation	BONUSES WERE PAID AT THE DISCRETION OF THE CEO AND SENIOR MANAGEMENT TEAM AND AFTER CERTAIN SPECIFIC PERFORMANCE STANDARDS WERE MET.	Explanation

Schedule O IRS990ScheduleO

General Explanation GeneralExplanation (7 entries)

IdentifierIdentifier	Return ReferenceReturnReference	ExplanationExplanation
NUMBER OF VOLUNTEERS	FORM 990, PART I, LINE 6	THE TOTAL NUMBER OF VOLUNTEERS INCLUDES THE NON-COMPENSATED MEMBERS OF THE BOARD OF DIRECTORS.
ORGANIZATION'S MISSION AND MOST SIGNIFICANT ACTIVITIES	FORM 990, PART I, LINE 1	MISSION: TO PROMOTE THE INDIVIDUAL, COMMUNITY AND SOCIAL HEALTH OF THE EAST END AND THE GREATER HOUSTON AREA. EL CENTRO DE CORAZON IS A COMMUNITY-BASED FEDERALLY QUALIFIED HEALTH CENTER LOCATED IN THE EAST END AND PROVIDING HEALTHCARE SERVICES TO INDIVIDUALS AND FAMILIES FROM THROUGHOUT THE GREATER HOUSTON AREA. EL CENTRO TARGETS THE UNINSURED AND UNDERINSURED IN HOUSTON'S HISPANIC COMMUNITY. EL CENTRO HAS IMAGINED A HEALTHY COMMUNITY. HEALTHY MOTHERS - PRENATAL, HEALTHY CHILDREN - PEDIATRICS, HEALTHY ADULTS - PRIMARY CARE, HEALTHY MINDS - MENTAL HEALTH, HEALTHY SMILES - DENTAL. EL CENTRO IS WORKING TOWARD THE VISION, CREATING A HEALTHY COMMUNITY. NEW PROGRAM SERVICES FORM 990, PART III, LINE 2 THE JOHN S. DUNN CLINIC WAS OPENED IN FY2010 AND PROVIDES PEDIATRIC SERVICES TO CHILDREN UNDER 18. SERVICES INCLUDE WELL CHILD EXAMS, SCHOOL/SPORTS PHYSICAL EXAMS, SICK VISITS, IMMUNIZATIONS, HEARING AND VISION SCREENINGS, NEWBORN SCREENINGS AND BEHAVIORAL HEALTH SERVICES. THE SUNNYSIDE CLINIC WAS ALSO OPENED IN FY2010 AND OFFERS PRENATAL AND GYNECOLOGICAL SERVICES. SERVICES INCLUDE PRENATAL POSTPARTUM CARE, WELL-WOMEN EXAMS, ULTRASOUNDS, FAMILY PLANNING, GENETIC COUNSELING, REFERRALS, SEXUALLY TRANSMITTED INFECTIONS TESTING, PREMENSTRUAL SYNDROME ISSUES AND BEHAVIORAL HEALTH SERVICES. SERVICES PROVIDED AT THESE FACILITIES WERE PROVIDED IN OTHER EL CENTRO LOCATIONS PRIOR TO FY2010; HOWEVER, THE NEW FACILITIES OPENED SERVICES UP TO A GREATER POPULATION.
OTHER PROGRAM SERVICES	FORM 990, PART III, LINE 4D	OTHER PROGRAM SERVICES INCLUDE: BEHAVIORAL HEALTH SERVICES, DENTAL SERVICES, AND A FOOD PANTRY. THE DENTAL CLINIC PROVIDES FULL DENTAL EXAMS, X-RAYS, FILLINGS, EXTRACTIONS, DENTAL CLEANINGS, PREVENTATIVE DENTAL CARE, ROOT CANALS, NIGHTGUARDS AND BLEACHING TRAYS. IN FY2010, THE DENTAL PROGRAM SERVED 3,721 PATIENT ENCOUNTERS, OUT OF WHICH, 3,420 (OR 92%) WERE UNINSURED PATIENTS. THE BEHAVIORAL HEALTH SERVICES (BHS) INCLUDED THE TREATMENT OF DEPRESSION, BIPOLAR DISEASE, ANXIETY, TRAUMA, ATTENTION DEFICIT DISORDER, DOMESTIC VIOLENCE, SEXUAL ABUSE, GRIEF & LOSS, ANGER MANAGEMENT, FAMILY ISSUES AND PARENTING SKILLS; IN FY 2010, THE BHS SERVED 3,774 PATIENT ENCOUNTERS, OUT OF WHICH, 3,116 (OR 83%) WERE UNINSURED PATIENTS. NUMBER OF EMPLOYEES FORM 990, PART V, LINE 2A EL CENTRO DE CORAZON'S EMPLOYEES ARE PAID BY G&A PARTNERS, A PROFESSIONAL EMPLOYER ORGANIZATION (PEO). AS A PEO, G&A PARTNERS FILES W-2S FOR ENTITIES OTHER THAN EL CENTRO DE CORAZON, MAKING IT DIFFICULT TO DETERMINE THE EXACT NUMBER OF EL CENTRO DE CORAZON EMPLOYEES ON G&A PARTNERS' 2009 W-3. THEREFORE, THE NUMBER REPORTED ON LINE 2A IS THE NUMBER OF EL CENTRO EMPLOYEES PAID DURING FISCAL YEAR 2010. MEETING DOCUMENTATION FORM 990, PART VI, LINE 8B IN AN EMERGENCY SITUATION, THE EXECUTIVE COMMITTEE OF THE BOARD OF DIRECTORS SHALL HAVE ALL THE POWERS OF THE BOARD WHEN THE BOARD IS NOT IS SESSION AND SHALL GENERALLY PERFORM SUCH DUTIES AND EXERCISE SUCH POWERS AS MAY BE PERFORMED AND EXERCISED BY THE BOARD. ALL ACTIONS OF THE EXECUTIVE COMMITTEE MUST BE RATIFIED BY THE BOARD. NO MINUTES OR FORMAL DOCUMENTATION IS MADE OF THE COMMITTEE'S ACTIVITY.
FORM 990 REVIEW PROCESS	FORM 990, PART VI, SECTION B, LINE 11A	THE FORM 990 IS PREPARED BY AN INDEPENDENT ACCOUNTING FIRM BASED ON THE AUDITED FINANCIAL STATEMENTS AND INFORMATION PROVIDED BY THE ACCOUNTING DEPARTMENT OF THE ORGANIZATION. A DRAFT OF THE 990 WILL BE REVIEWED BY TOP MANAGEMENT AND THE FINANCE COMMITTEE PRIOR TO A FINAL DRAFT REVIEW BY THE FULL BOARD OF DIRECTORS.
CONFLICT OF INTEREST POLICY	FORM 990, PART VI, SECTION B, LINE 12C	PURPOSE: THE PURPOSE OF THE CONFLICT OF INTEREST POLICY IS TO PROTECT THE CORPORATION'S INTEREST WHEN IT IS CONTEMPLATING ENTERING INTO A TRANSACTION OR ARRANGEMENT THAT MIGHT BENEFIT THE PRIVATE INTEREST OF AN OFFICER OR DIRECTOR ("INTERESTED PERSON") OF THE CORPORATION. PROCEDURE: IN CONNECTION WITH A PROPOSED TRANSACTION OR ARRANGEMENT, AN INTERESTED PERSON MUST DISCLOSE THE EXISTENCE AND NATURE OF HIS OR HER FINANCIAL INTEREST TO THE DIRECTORS AND MEMBERS OF THE BOARD OR, IF APPLICABLE, BOARD COMMITTEE CONSIDERING THE PROPOSED TRANSACTION OR ARRANGEMENT. THE REMAINING BOARD OR COMMITTEE MEMBERS SHALL DETERMINE IF A CONFLICT OF INTEREST EXISTS. IF A CONFLICT OF INTEREST IS DETERMINED TO EXIST, THE INTERESTED PERSON SHALL NOT VOTE ON THE PROPOSED TRANSACTION OR ARRANGEMENT, AND MAY NOT BE PRESENT WHEN THE PROPOSED TRANSACTION OR ARRANGEMENT IS DISCUSSED, UNLESS THE REMAINING BOARD MEMBERS REQUEST THE INTERESTED PERSON'S INPUT FOR INFORMATIONAL PURPOSES. AN INTERESTED PERSON HAS A FINANCIAL INTEREST IF THE INTERESTED PERSON HAS, DIRECTLY OR INDIRECTLY, THROUGH BUSINESS, INVESTMENT OF FAMILY: (I) AN OWNERSHIP (OR POTENTIAL OWNERSHIP) INTEREST IN ANY ENTITY WITH WHICH THE CORPORATION HAS A TRANSACTION OR ARRANGEMENT, OR (II) A COMPENSATION ARRANGEMENT (OR POTENTIAL COMPENSATION ARRANGEMENT) WITH ANY ENTITY OR INDIVIDUAL WITH WHICH THE CORPORATION HAS A TRANSACTION OR ARRANGEMENT (OR POTENTIAL TRANSACTION OR ARRANGEMENT). STATEMENT SIGNED BY THE BOARD MEMBER: A STATEMENT ACKNOWLEDGING THAT YOU HAVE READ, UNDERSTAND, AND ACCEPT THE TERMS OF THE POLICY STATEMENT IS NECESSARY TO COMPLY WITH THE PROVISIONS OF THE BYLAWS AND MEET IRS REQUIREMENT. "I HEREBY ACKNOWLEDGE EL CENTRO DE CORAZON'S CONFLICT OF INTEREST POLICY AND AGREE TO FULLY DISCLOSE TO ABSTAIN FROM VOTING ON, AND/OR ABSTAIN FROM USING PERSONAL INFLUENCE ON ANY MATTER, IN WHICH I HAVE OR MAY HAVE A DUALITY OF INTEREST OR POSSIBLE CONFLICT OF INTEREST. I FURTHER AGREE TO REPORT TO EL CENTRO DE CORAZON ANY SITUATION THAT MIGHT BE CONSIDERED A DUALITY OF INTEREST OR POSSIBLE CONFLICT OF INTEREST, WHICH MAY OCCUR PRIOR TO THE COMPLETION OF MY NEXT STATEMENT OF DISCLOSURE OF CERTAIN INTERESTS." ALL STAFF MEMBERS, INCLUDING CORPORATE OFFICERS, ARE ALSO REQUIRED TO ANNUALLY CONSIDER POTENTIAL CONFLICTS OF INTERESTS. STAFF IS EXPECTED TO AVOID SITUATIONS WHERE THERE MAY APPEAR TO BE A CONFLICT BETWEEN WHAT IS IN HIS/HER BEST INTEREST AND THE BEST INTEREST OF EL CENTRO OR ITS PATIENTS.
COMPENSATION REVIEW	FORM 990, PART VI, SECTION B, LINES 15A & 15B	OFFICER AND KEY EMPLOYEE COMPENSATION IS DETERMINED BY THE BOARD OF DIRECTORS USING THE ANNUAL NACHC SALARY AND BENEFIT REPORT, AND COMPENSATION REVIEWS ARE DOCUMENTED. THIS REVIEW OCCURS ANNUALLY, AT THE END OF EACH FISCAL YEAR.
DOCUMENT DISCLOSURE	FORM 990, PART VI, SECTION B, LINE 19	ORGANIZATION DOCUMENTS ARE AVAILABLE UPON WRITTEN REQUEST FOR A LEGITIMATE BUSINESS PURPOSE, AS DETERMINED BY TOP MANAGEMENT. DEPENDING ON THE DOCUMENTS REQUESTED, THE ITEMS WILL EITHER BE EMAILED OR AVAILABLE FOR ON-SITE VIEWING.