HEALTH NEW ENGLAND & SUBSIDIARIES: Form 990, tax year 2019

View the entire original 990 at ProPublica ↗

Organization
HEALTH NEW ENGLAND & SUBSIDIARIES (EIN 04-2864973)
Tax period
2019-01-01 to 2019-12-31
Filed
2020-11-13
IRS object ID
202013189349311071
Schema version
2019v5.1
Source
Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header ReturnHeader

FieldValueIRS element (for citing)
Return2020-11-13T15:52:13-06:00ReturnTs
Tax Period End2019-12-31TaxPeriodEndDt

Preparer Firm PreparerFirmGrp

FieldValueIRS element (for citing)
Preparer Firm EIN861065772PreparerFirmEIN

Preparer Firm Name PreparerFirmName

FieldValueIRS element (for citing)
Business Name Line1Deloitte Tax LLPBusinessNameLine1Txt

Preparer US Address PreparerUSAddress

FieldValueIRS element (for citing)
Address Line1Two Jericho PlazaAddressLine1Txt
CityJerichoCityNm
State AbbreviationNYStateAbbreviationCd
ZIP11753ZIPCd
FieldValueIRS element (for citing)
Return Type990ReturnTypeCd
Tax Period Begin2019-01-01TaxPeriodBeginDt

Filer Filer

FieldValueIRS element (for citing)
EIN042864973EIN

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1Health New England IncBusinessNameLine1Txt
FieldValueIRS element (for citing)
Business Name ControlHEALBusinessNameControlTxt
Phone4137874000PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line1One Monarch Place No 1500AddressLine1Txt
CitySpringfieldCityNm
State AbbreviationMAStateAbbreviationCd
ZIP011441500ZIPCd

Business Officer BusinessOfficerGrp

FieldValueIRS element (for citing)
PersonRichard SwiftPersonNm
Person TitlePresident and CEOPersonTitleTxt
Phone4132333025PhoneNum
Signature2020-11-12SignatureDt
Discuss With Paid PreparerYes (1)DiscussWithPaidPreparerInd

Preparer Person PreparerPersonGrp

FieldValueIRS element (for citing)
Preparer PersonChristine KaweckiPreparerPersonNm
PTINP00743140PTIN
Phone5169187000PhoneNum
Preparation2020-11-12PreparationDt

Filing Security Information FilingSecurityInformation

IP Address IPAddress

FieldValueIRS element (for citing)
I Pv4 Address208.99.255.62IPv4AddressTxt
FieldValueIRS element (for citing)
IP2020-11-13IPDt
IP Tm15:50:34IPTm
IP TimezoneESIPTimezoneCd
Filing License TypePFilingLicenseTypeCd
At Submission Creation Device IdDA39A3EE5E6B4B0D3255BFEF95601890AFD80709AtSubmissionCreationDeviceId
At Submission Filing Device IdBD88743F010F9F35FF8FC0562FA147AF9CEA6F78AtSubmissionFilingDeviceId
FieldValueIRS element (for citing)
Tax2019TaxYr
Build TS2021-04-22 16:20:28ZBuildTS

Form 990 IRS990

FieldValueIRS element (for citing)
Principal OfficerMarion McGowanPrincipalOfficerNm

US Address USAddress

FieldValueIRS element (for citing)
Address Line1One Monarch Place 15th FloorAddressLine1Txt
CitySpringfieldCityNm
State AbbreviationMAStateAbbreviationCd
ZIP01144ZIPCd
FieldValueIRS element (for citing)
Gross Receipts$779,575,383GrossReceiptsAmt
Group Return For Affiliates0GroupReturnForAffiliatesInd
Organization501cYes (X)Organization501cInd
Website Addresswww.HealthNewEngland.OrgWebsiteAddressTxt
Type Of Organization CorpYes (X)TypeOfOrganizationCorpInd
Formation2013FormationYr
Legal Domicile StateMALegalDomicileStateCd
Activity Or MissionHealth New England, Inc. is a part of the Baystate Health System formed by its parent and sole member, Baystate Health, Inc., whose mission is "To improve the health of the people in our communities every day with quality and compassion." The mission of Health New England, Inc. based on the mission of our parent, is as follows: "To improve the health and life of our communities by: providing outstanding service; delivering superior value; and acting as a leading corporate citizen."ActivityOrMissionDesc
Voting Members Governing Body13VotingMembersGoverningBodyCnt
Voting Members Independent11VotingMembersIndependentCnt
Total Employee365TotalEmployeeCnt
Total Volunteers0TotalVolunteersCnt
Total Gross UBI$0TotalGrossUBIAmt
Net Unrelated Bus Txbl Incm$0NetUnrelatedBusTxblIncmAmt
PY Contributions Grants$0PYContributionsGrantsAmt
CY Contributions Grants$0CYContributionsGrantsAmt
PY Program Service Revenue$771,147,965PYProgramServiceRevenueAmt
CY Program Service Revenue$728,266,282CYProgramServiceRevenueAmt
PY Investment Income$2,712,741PYInvestmentIncomeAmt
CY Investment Income$3,219,967CYInvestmentIncomeAmt
PY Other Revenue$0PYOtherRevenueAmt
CY Other Revenue$865,305CYOtherRevenueAmt
PY Total Revenue$773,860,706PYTotalRevenueAmt
CY Total Revenue$732,351,554CYTotalRevenueAmt
PY Grants And Similar Paid$402,488PYGrantsAndSimilarPaidAmt
CY Grants And Similar Paid$354,372CYGrantsAndSimilarPaidAmt
PY Benefits Paid To Members$688,933,230PYBenefitsPaidToMembersAmt
CY Benefits Paid To Members$658,216,905CYBenefitsPaidToMembersAmt
PY Salaries Comp Emp Bnft Paid$33,009,484PYSalariesCompEmpBnftPaidAmt
CY Salaries Comp Emp Bnft Paid$31,688,009CYSalariesCompEmpBnftPaidAmt
PY Total Prof Fndrsng Expns$0PYTotalProfFndrsngExpnsAmt
CY Total Prof Fndrsng Expns$0CYTotalProfFndrsngExpnsAmt
CY Total Fundraising Expense$0CYTotalFundraisingExpenseAmt
PY Other Expenses$45,037,911PYOtherExpensesAmt
CY Other Expenses$39,595,688CYOtherExpensesAmt
PY Total Expenses$767,383,113PYTotalExpensesAmt
CY Total Expenses$729,854,974CYTotalExpensesAmt
PY Revenues Less Expenses$6,477,593PYRevenuesLessExpensesAmt
CY Revenues Less Expenses$2,496,580CYRevenuesLessExpensesAmt
Total Assets BOY$185,688,742TotalAssetsBOYAmt
Total Assets EOY$219,242,984TotalAssetsEOYAmt
Total Liabilities BOY$104,824,912TotalLiabilitiesBOYAmt
Total Liabilities EOY$130,755,485TotalLiabilitiesEOYAmt
Net Assets Or Fund Balances BOY$80,863,830NetAssetsOrFundBalancesBOYAmt
Net Assets Or Fund Balances EOY$88,487,499NetAssetsOrFundBalancesEOYAmt
Info In Schedule O Part IIIYes (X)InfoInScheduleOPartIIIInd
MissionSee Schedule OThe mission of Health New England, Inc., as part of Baystate Health, Inc. (an integrated health care system), is to improve the overall quality of life and health status of the communities we serve and to contribute to the economic success of our region. Health New England, Inc. is committed to meeting the identified health and wellness needs of our communities served through the combined efforts of Baystate Health, community organization partners, and affiliated providers.MissionDesc
Significant New Program SrvcYes (1)SignificantNewProgramSrvcInd
Significant Change0SignificantChangeInd
Expense$658,571,277ExpenseAmt
Grant$354,372GrantAmt
Revenue$729,131,587RevenueAmt
DescHealth New England, Inc. makes high quality, low cost health care services available through health plans within a service area that comprises more poor, medically underserved and rural communities than any other part of Massachusetts. A federal Health Resources & Services Administration (HRSA) report stated that of the 102 Massachusetts towns designated as medically underserved, 78 are in the four counties that Health New England, Inc. serves. Based on that statistic, in all, over 45% of Health New England, Inc.'s enrollees live in medically underserved areas.See Schedule O for further information Health New England, Inc.'s service area includes four of the five counties with the highest percentage of poverty and the lowest per capita income in Massachusetts, based on Baystate Health's (the parent) 2019 Community Health Needs Assessment. Many residents in western Massachusetts struggle with poverty and low levels of income. Hampden County has the highest number of homelessness in western Massachusetts. Across the four counties of western Massachusetts, 17% of residents live in poverty, and the median family income in three of the four counties is more than 33% lower than that of the state. The County's average hourly rate of $17.85 is $9.44 lower than the state's living wage average. Lower levels of education contribute to the unemployment and the ability to earn a livable wage. Approximately 10% of Massachusetts residents do not have a high school diploma, with the highest rates observed in Hampden County (16%). Poor housing conditions, limited resources and lack of basic needs leads to higher rates of cardiovascular disease, respiratory conditions and safety within Health New England's service area.Health New England, Inc. makes health care available in this service area and to this population by offering health plans which serve the following: Individuals and Small Groups Enrollees at 12/31/2019: 26,845 Revenue: $156,920,372Program Expenses: $135,953,789Health New England, Inc. offers health plans to individuals and families (both directly and through the Massachusetts Health Connector) and small employer groups (employers with 50 or fewer employees). Health New England, Inc. is one of the leading sources of HMO coverage for individuals and small groups in Western Massachusetts.MedicareEnrollees at 12/31/2019: 9,138Revenue: $94,811,519Program Expense: $84,980,241Health New England, Inc. serves Medicare enrollees through the Health New England, Inc. Medicare Advantage plan. MedicaidEnrollees at 12/31/2019: 38,918Revenue: $270,448,600 Program Expense: $256,234,900 As part of the Commonwealth of Massachusetts redesign of of its MassHealth program, Health New England, Inc. in partnership with Baystate Healthcare Alliance (BHCA) launched its Be Healthy Partnership plan. The partnership will operate under a global risk arrangement for the cost of member's care and receive Delivery System Reform Incentive payment. The goal was to transform health care delivery to an initial population of 38,000 participants of Medicaid recipients. Other Individuals and FamiliesEnrollees at 12/31/2019: 35,001Revenue: $206,755,755Program Expense: $181,047,975 Health New England, Inc. also provides coverage to individuals and families through plans offered by employers which have more than 50 employees. This category includes many municipal employees who do not obtain coverage through the GIC, and also includes many employees of health care and nonprofit organizationsIn 2019, Health New England, Inc. committed $500,000 towards programs that served the needs of specific vulnerable and low-income communities within our service area and aligned with the health priorities and social and economic determinants of health as identified by the 2016 CHNA.All Community Benefit award decisions were determined by their alignment with the following health priorities, determinants of health, and specific target populations: - The Community Benefits program sought to positively impact specific health priority areas: Chronic conditions (asthma, cardiovascular disease, chronic obstructive pulmonary disease, diabetes, obesity); infant and perinatal/maternal health; and Mental health and substance use disorder. - The program addressed several social and economic determinants of health: Food insecurities and lack of basic needs (safe neighborhoods, instituitional racism, poor housing conditions, education). - The program prioritized the unmet needs of specific target populations: At-risk children, youth and adolescents; Communities of color, particularly Latinx and Blacks; Individuals living in poverty or with low-income levels; LGBTQ+individuals; Older adults; Refugees; and Veterans.Accordingly. Health New England has aided or worked with a wide variety of community organizations to support programs for health improvement, support factors that influence overall health and benefit the overall community. Community Benefits include, but are not limited to, the following organizations: - Square One: to support the "DR YUM Program" that is an evidence-based curriculum geared towards preschool aged children and family members that provides an understanding of the connection between food and overall health, as well as empowering with the tools to live a healthier lifestyle. - Martin Luther King Jr. Family Services (MLKFS): to support "Food and Nutrition Service Center" to develop a food insecurity screening and referral initiative model in partnership with Mason Square Health Clinic. - 18 Degrees: to support "Parents Wellness Program" to provide a Parent Support Worker to run evidence-based parent's education and wellness groups and offer community based outreach support to families in Pittsfield using the Economics Mbility Pathways Bridge to Self-Sufficiency. - Men of Color Health Awareness (MOCHA): to support the "MOCHA Coming Home" connecting men to community-based programs and engaging with mentors who have successfully transitioned after incarceration. - Center for Youth Engagement at the University of Massachusetts Amherst (UMASS), to support the "School-based Family Education to Promote Positive Mental Health for Youth and Families" aimed to support disadvantaged families of young children with behavioral and mental health challenges.- Friends of Homeless: Family support services, mental health and addiction services, and housing support services for adults, children and families.- Big Brothers Big Sisters, Hampden County: Youth mentoring program to support educational and life success- Safe Passage: Support and advocacy services for women and children who have experienced domestic violence- Berkshire Health Systems: walking/running program that encourages community members to improve health through physical activity and providing free step counters. - Berkshire South Regional: improving teens well-being through excercise and nutrition classes. - Child Care of the Berkshires: training on Trauma-informed Care for Young Children. - Elizabeth Freeman Center: engages community in efforts to stop violence, support survivors, educate youth and change culture. - Roots Rising: addresses food insecurities and increase access to healthy foods. - UCP of Western Massachusetts: providing postnatal moms support for both Early Intervention and recovery from substance abuse. - Community Action Pioneer Valley: addresses food insecurities and increase access to healthy foods. - Greenfield Recreation Department: physical activity and community engagement - Mary Lyon Foundation: helps young people overcoming trauma, addiction, anxiety and other behavioral health challenges through performing arts. - American Foundation for Suicide Prevention: increase mental health support and reduce suicide rates. - American Red Cross: provides emergency assistance, disaster relief, and disaster preparedness education. - Bay Path University: highr education and empowering women in leadership roles. - Big Brothers of Hampden County: supports youth mentoring program. - Boys & Girls Club of Chicopee: increase healthy habits, good nutrition and physical fitness to children and teens - Brethren Community Foundation: JUNETEENTH Community Celebration - City of Springfield: offers outdoor, nature focused STEM learning opportunities and programming to youth and residents in the city of Springfield - Dress for Success: empower women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life. - Gandara Mental Health Center: summer camp program for underserved kids.Desc
Total Program Service Expenses$658,571,277TotalProgramServiceExpensesAmt
Described In Section501c30DescribedInSection501c3Ind
Schedule B Required0ScheduleBRequiredInd
Political Campaign Acty0PoliticalCampaignActyInd
Subject To Proxy Tax0SubjectToProxyTaxInd
Donor Advised Fund0DonorAdvisedFundInd
Conservation Easements0ConservationEasementsInd
Collections Of Art0CollectionsOfArtInd
Credit Counseling0CreditCounselingInd
Donor Rstr Or Quasi Endowments0DonorRstrOrQuasiEndowmentsInd
Report Land Building EquipmentYes (1)ReportLandBuildingEquipmentInd
Report Investments Other Sec0ReportInvestmentsOtherSecInd
Report Program Related Invst0ReportProgramRelatedInvstInd
Report Other AssetsYes (1)ReportOtherAssetsInd
Report Other LiabilitiesYes (1)ReportOtherLiabilitiesInd
Include FIN48 Footnote0IncludeFIN48FootnoteInd
Independent Audit Fincl StmtYes (1)IndependentAuditFinclStmtInd
Consolidated Audit Fincl StmtYes (1)ConsolidatedAuditFinclStmtInd
School Operating0SchoolOperatingInd
Foreign Office0ForeignOfficeInd
Foreign Activities0ForeignActivitiesInd
More Than5000 K To Org0MoreThan5000KToOrgInd
More Than5000 K To Individuals0MoreThan5000KToIndividualsInd
Professional Fundraising0ProfessionalFundraisingInd
Fundraising Activities0FundraisingActivitiesInd
Gaming Activities0GamingActivitiesInd
Operate Hospital0OperateHospitalInd
Grants To OrganizationsYes (1)GrantsToOrganizationsInd
Grants To Individuals0GrantsToIndividualsInd
Schedule J RequiredYes (1)ScheduleJRequiredInd
Tax Exempt Bonds0TaxExemptBondsInd
Engaged In Excess Benefit Trans0EngagedInExcessBenefitTransInd
PY Excess Benefit Trans0PYExcessBenefitTransInd
Loan Outstanding0LoanOutstandingInd
Grant To Related Person0GrantToRelatedPersonInd
Business Rln With Org Mem0BusinessRlnWithOrgMemInd
Business Rln With Fam Mem0BusinessRlnWithFamMemInd
Business Rln With35 Ctrl Ent0BusinessRlnWith35CtrlEntInd
Deductible Non Cash Contri0DeductibleNonCashContriInd
Deductible Art Contribution0DeductibleArtContributionInd
Terminate Operations0TerminateOperationsInd
Partial Liquidation0PartialLiquidationInd
Disregarded Entity0DisregardedEntityInd
Related EntityYes (1)RelatedEntityInd
Related Organization Ctrl EntYes (1)RelatedOrganizationCtrlEntInd
Transaction With Control Ent0TransactionWithControlEntInd
Activities Conducted Prtshp0ActivitiesConductedPrtshpInd
Schedule O RequiredYes (1)ScheduleORequiredInd
IRP Document7591IRPDocumentCnt
IRP Document W2 G0IRPDocumentW2GCnt
Backup Wthld ComplianceYes (1)BackupWthldComplianceInd
Employee365EmployeeCnt
Employment Tax Returns FiledYes (1)EmploymentTaxReturnsFiledInd
Unrelated Bus Incm Over Limit0UnrelatedBusIncmOverLimitInd
Foreign Financial Account0ForeignFinancialAccountInd
Prohibited Tax Shelter Trans0ProhibitedTaxShelterTransInd
Taxable Party Notification0TaxablePartyNotificationInd
Nondeductible Contributions0NondeductibleContributionsInd
Quid Pro Quo Contributions0QuidProQuoContributionsInd
Form8282 Property Disposed Of0Form8282PropertyDisposedOfInd
Rcv Fnds To Pay Prsnl Bnft Cntrct0RcvFndsToPayPrsnlBnftCntrctInd
Pay Premiums Prsnl Bnft Cntrct0PayPremiumsPrsnlBnftCntrctInd
Indoor Tanning Services0IndoorTanningServicesInd
Subj To Tax Rmnrtn Ex Prcht Pymt0SubjToTaxRmnrtnExPrchtPymtInd
Subject To Excs Tax Net Invst Inc0SubjectToExcsTaxNetInvstIncInd
Info In Schedule O Part VIYes (X)InfoInScheduleOPartVIInd
Governing Body Voting Members13GoverningBodyVotingMembersCnt
Independent Voting Member11IndependentVotingMemberCnt
Family Or Business RlnYes (1)FamilyOrBusinessRlnInd
Delegation Of Mgmt Duties0DelegationOfMgmtDutiesInd
Change To Org Documents0ChangeToOrgDocumentsInd
Material Diversion Or Misuse0MaterialDiversionOrMisuseInd
Members Or StockholdersYes (1)MembersOrStockholdersInd
Election Of Board MembersYes (1)ElectionOfBoardMembersInd
Decisions Subject To ApprovaYes (1)DecisionsSubjectToApprovaInd
Minutes Of Governing BodyYes (1)MinutesOfGoverningBodyInd
Minutes Of CommitteesYes (1)MinutesOfCommitteesInd
Officer Mailing Address0OfficerMailingAddressInd
Local Chapters0LocalChaptersInd
Form990 Provided To Gvrn BodyYes (1)Form990ProvidedToGvrnBodyInd
Conflict Of Interest PolicyYes (1)ConflictOfInterestPolicyInd
Annual Disclosure Covered PrsnYes (1)AnnualDisclosureCoveredPrsnInd
Regular Monitoring EnfrcYes (1)RegularMonitoringEnfrcInd
Whistleblower PolicyYes (1)WhistleblowerPolicyInd
Document Retention PolicyYes (1)DocumentRetentionPolicyInd
Compensation Process CEOYes (1)CompensationProcessCEOInd
Compensation Process OtherYes (1)CompensationProcessOtherInd
Investment In Joint Venture0InvestmentInJointVentureInd
States Where Copy Of Return Is FldMAStatesWhereCopyOfReturnIsFldCd
Upon RequestYes (X)UponRequestInd

Books In Care Of Detail BooksInCareOfDetail

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1Health New England IncBusinessNameLine1Txt
FieldValueIRS element (for citing)
Phone4137874000PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line1One Monarch Place Suite 1500AddressLine1Txt
CitySpringfieldCityNm
State AbbreviationMAStateAbbreviationCd
ZIP011441500ZIPCd

Form990 Part VII Section A Form990PartVIISectionAGrp (32 entries)

TitleTitleTxtAverage Hours Per WeekAverageHoursPerWeekRtAverage Hours Per Week Rltd OrgAverageHoursPerWeekRltdOrgRtIndividual Trustee Or DirectorIndividualTrusteeOrDirectorIndOfficerOfficerIndReportable Comp From OrgReportableCompFromOrgAmtReportable Comp From Rltd OrgReportableCompFromRltdOrgAmtOther CompensationOtherCompensationAmtHighest Compensated EmployeeHighestCompensatedEmployeeIndFormer Ofcr Director TrusteeFormerOfcrDirectorTrusteeInd
Dennis Chalke
SVP CFO Treasurer BH1.0040.00Yes (X)Yes (X)$0$1,133,942$87,762
Joel Feinman PhD
Director1.000.00Yes (X)$0$0$0
Richard Segool MD
Vice Chair/Director1.000.00Yes (X)Yes (X)$0$0$0
Richard Shuman MD
Director1.000.00Yes (X)$0$0$0
Richard Steele
Director1.000.00Yes (X)$0$0$0
Howard G Trietsch MD
Director1.000.00Yes (X)$0$0$0
Carol Campbell
Director1.000.00Yes (X)$0$0$0
Mark A Keroack MD
President & CEO BH1.0040.00Yes (X)Yes (X)$0$2,412,140$43,035
Tania Barber
Director1.000.00Yes (X)$0$0$0
Jody Gross
VP Operations & Gov't Operations40.000.00Yes (X)$694,019$0$171,651
Amy Jamrog
Director1.000.00Yes (X)$0$0$0
Robert Bacon
Director1.000.00Yes (X)$0$0$0
William Webber
Director1.000.00Yes (X)$0$0$0
James Conlon
Director1.000.00Yes (X)$0$0$0
David Southworth
Director1.000.00Yes (X)Yes (X)$0$0$0
Judith M Danek
Dir. Office of Pres. & Gov't Relations40.000.00Yes (X)$120,573$0$26,671
Marion McGowan
Exec. VP & Chief Operating Office BHS36.004.00Yes (X)$319,236$0$198,763
Kenneth Bernard
VP Information Technology40.000.00Yes (X)$338,934$0$107,766
Jason Rio
SR Dir. Revenue Assurance & Risk40.000.00Yes (X)$193,338$0$52,040
Laurie Gianturco
VP & Chief Medical Officer40.000.00Yes (X)$601,242$0$156,896
Susan Silver O'Connor
Director & General Counsel40.000.00Yes (X)$317,550$0$105,998
Catherine A Allen
VP of Sales & Marketing40.000.00Yes (X)$215,062$0$4,766
Steven Sigal
Vice President/CFO40.000.00Yes (X)$417,523$0$121,361
Keith LeDoux
VP Commercial, LOB & Sales40.000.00Yes (X)$71,401$0$92,539
Brenda Hukel
Director of Human Resource40.000.00$252,332$0$58,440Yes (X)
Jacqueline Spain
Medical Director32.000.00$293,143$0$67,316Yes (X)
Andrew Colby
SR. Dir. Pharmacy Services40.000.00$267,167$0$62,258Yes (X)
Timothy Chrystal
Dir. of New & Existing Business Sales40.000.00$259,503$0$37,060Yes (X)
Eric Harlow
Sr. Sales Executive40.000.00$241,661$0$36,792Yes (X)
Maura C McCaffrey
President & CEO40.000.00$101,598$0$20,622Yes (X)
Thomas J Brown III
Former Interim CFO0.0040.00$0$225,345$32,843Yes (X)
Michelle Sears
Former Interim CFO & Dir Fin Services40.000.00$191,143$0$50,311Yes (X)
FieldValueIRS element (for citing)
Total Reportable Comp From Org$4,895,425TotalReportableCompFromOrgAmt
Tot Reportable Comp Rltd Org$3,771,427TotReportableCompRltdOrgAmt
Total Other Compensation$1,534,890TotalOtherCompensationAmt
Indiv Rcvd Greater Than100 K117IndivRcvdGreaterThan100KCnt
Former Ofcr Employees ListedYes (1)FormerOfcrEmployeesListedInd
Total Comp Greater Than150 KYes (1)TotalCompGreaterThan150KInd
Compensation From Other Srcs0CompensationFromOtherSrcsInd

Contractor Compensation ContractorCompensationGrp (5 entries)

Address Line1ContractorAddress/USAddress/AddressLine1TxtCityContractorAddress/USAddress/CityNmState AbbreviationContractorAddress/USAddress/StateAbbreviationCdZIPContractorAddress/USAddress/ZIPCdServicesServicesDescCompensationCompensationAmt
OPTUMRX
11000 Optum CircleEden PrairieMN55344Pharmacy Benefits Manager$125,700,158
MASSACHUSETTS BEHAVIORAL HEALTH PARTNERS
1000 Washington St Ste 310BostonMA02118Medical Services Mental Health$41,935,329
Mercy Hospital
271 Carew StreetSpringfieldMA01104Medical Services$28,604,937
Pharmaceutical Tech Inc
789 Sherman Street Ste 310DenverCO80203Medical Services$18,143,456
BERKSHIRE MEDICAL CENTER
PO Box 4999PittsfieldMA012024999Medical Services$17,083,793
FieldValueIRS element (for citing)
Cntrct Rcvd Greater Than100 K381CntrctRcvdGreaterThan100KCnt

Program Service Revenue ProgramServiceRevenueGrp (4 entries)

DescDescBusinessBusinessCdTotal Revenue ColumnTotalRevenueColumnAmtRelated Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmt
Medicaid Premium524114$270,448,600$270,448,600
Premium - Commercial Large Group524114$206,755,755$206,755,755
Premium - Commercial Small Group524114$156,250,408$156,250,408
Medicare Advantage Premium524114$94,811,519$94,811,519
FieldValueIRS element (for citing)
Total Program Service Revenue$728,266,282TotalProgramServiceRevenueAmt

Investment Income InvestmentIncomeGrp

FieldValueIRS element (for citing)
Total Revenue Column$3,322,646TotalRevenueColumnAmt
Exclusion$3,322,646ExclusionAmt

Gross Amount Sales Assets GrossAmountSalesAssetsGrp

FieldValueIRS element (for citing)
Securities$47,121,150SecuritiesAmt

Less Cost Oth Basis Sales Expnss LessCostOthBasisSalesExpnssGrp

FieldValueIRS element (for citing)
Securities$47,223,829SecuritiesAmt

Gain Or Loss GainOrLossGrp

FieldValueIRS element (for citing)
Securities-$102,679SecuritiesAmt

Net Gain Or Loss Investments NetGainOrLossInvestmentsGrp

FieldValueIRS element (for citing)
Total Revenue Column-$102,679TotalRevenueColumnAmt
Exclusion-$102,679ExclusionAmt

Other Revenue Misc OtherRevenueMiscGrp

FieldValueIRS element (for citing)
DescDSRIP RevenueDesc
Business524114BusinessCd
Total Revenue Column$865,305TotalRevenueColumnAmt
Related Or Exempt Func Income$865,305RelatedOrExemptFuncIncomeAmt
FieldValueIRS element (for citing)
Other Revenue Total$865,305OtherRevenueTotalAmt

Total Revenue TotalRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$732,351,554TotalRevenueColumnAmt
Related Or Exempt Func Income$729,131,587RelatedOrExemptFuncIncomeAmt
Unrelated Business Revenue$0UnrelatedBusinessRevenueAmt
Exclusion$3,219,967ExclusionAmt
FieldValueIRS element (for citing)
Info In Schedule O Part IXYes (X)InfoInScheduleOPartIXInd

Grants To Domestic Orgs GrantsToDomesticOrgsGrp

FieldValueIRS element (for citing)
Total$354,372TotalAmt
Program Services$354,372ProgramServicesAmt

Benefits To Members BenefitsToMembersGrp

FieldValueIRS element (for citing)
Total$658,216,905TotalAmt
Program Services$658,216,905ProgramServicesAmt

Comp Current Ofcr Directors CompCurrentOfcrDirectorsGrp

FieldValueIRS element (for citing)
Total$6,108,821TotalAmt
Management And General$6,108,821ManagementAndGeneralAmt

Other Salaries And Wages OtherSalariesAndWagesGrp

FieldValueIRS element (for citing)
Total$17,579,014TotalAmt
Management And General$17,579,014ManagementAndGeneralAmt

Pension Plan Contributions PensionPlanContributionsGrp

FieldValueIRS element (for citing)
Total$1,236,206TotalAmt
Management And General$1,236,206ManagementAndGeneralAmt

Other Employee Benefits OtherEmployeeBenefitsGrp

FieldValueIRS element (for citing)
Total$5,129,818TotalAmt
Management And General$5,129,818ManagementAndGeneralAmt

Payroll Taxes PayrollTaxesGrp

FieldValueIRS element (for citing)
Total$1,634,150TotalAmt
Management And General$1,634,150ManagementAndGeneralAmt

Fees For Services Management FeesForServicesManagementGrp

FieldValueIRS element (for citing)
Total$301,887TotalAmt
Management And General$301,887ManagementAndGeneralAmt

Fees For Services Legal FeesForServicesLegalGrp

FieldValueIRS element (for citing)
Total$189,802TotalAmt
Management And General$189,802ManagementAndGeneralAmt

Fees For Services Accounting FeesForServicesAccountingGrp

FieldValueIRS element (for citing)
Total$1,790,561TotalAmt
Management And General$1,790,561ManagementAndGeneralAmt

Fees For Services Lobbying FeesForServicesLobbyingGrp

FieldValueIRS element (for citing)
Total$46,784TotalAmt
Management And General$46,784ManagementAndGeneralAmt

Fees For Srvc Invst Mgmnt Fees FeesForSrvcInvstMgmntFeesGrp

FieldValueIRS element (for citing)
Total$365,331TotalAmt
Management And General$365,331ManagementAndGeneralAmt

Fees For Services Other FeesForServicesOtherGrp

FieldValueIRS element (for citing)
Total$9,530,827TotalAmt
Management And General$9,530,827ManagementAndGeneralAmt

Advertising AdvertisingGrp

FieldValueIRS element (for citing)
Total$1,195,985TotalAmt
Management And General$1,195,985ManagementAndGeneralAmt

Office Expenses OfficeExpensesGrp

FieldValueIRS element (for citing)
Total$586,375TotalAmt
Management And General$586,375ManagementAndGeneralAmt

Information Technology InformationTechnologyGrp

FieldValueIRS element (for citing)
Total$17,848,462TotalAmt
Management And General$17,848,462ManagementAndGeneralAmt

Occupancy OccupancyGrp

FieldValueIRS element (for citing)
Total$748,576TotalAmt
Management And General$748,576ManagementAndGeneralAmt

Travel TravelGrp

FieldValueIRS element (for citing)
Total$187,243TotalAmt
Management And General$187,243ManagementAndGeneralAmt

Conferences Meetings ConferencesMeetingsGrp

FieldValueIRS element (for citing)
Total$18,543TotalAmt
Management And General$18,543ManagementAndGeneralAmt

Depreciation Depletion DepreciationDepletionGrp

FieldValueIRS element (for citing)
Total$2,070,536TotalAmt
Management And General$2,070,536ManagementAndGeneralAmt

Insurance InsuranceGrp

FieldValueIRS element (for citing)
Total$125,912TotalAmt
Management And General$125,912ManagementAndGeneralAmt

Other Expenses OtherExpensesGrp (4 entries)

DescDescTotalTotalAmtManagement And GeneralManagementAndGeneralAmt
Bad Debt Expense$2,582,043$2,582,043
ACA and Other Taxes$1,148,707$1,148,707
Loss Adjustment Expense$318,000$318,000
Recruiting Fees$292,670$292,670

All Other Expenses AllOtherExpensesGrp

FieldValueIRS element (for citing)
Total$247,444TotalAmt
Management And General$247,444ManagementAndGeneralAmt

Total Functional Expenses TotalFunctionalExpensesGrp

FieldValueIRS element (for citing)
Total$729,854,974TotalAmt
Program Services$658,571,277ProgramServicesAmt
Management And General$71,283,697ManagementAndGeneralAmt
Fundraising$0FundraisingAmt

Cash Non Interest Bearing CashNonInterestBearingGrp

FieldValueIRS element (for citing)
BOY$14,192,960BOYAmt
EOY$32,312,720EOYAmt

Accounts Receivable AccountsReceivableGrp

FieldValueIRS element (for citing)
BOY$17,250,797BOYAmt
EOY$30,122,460EOYAmt

Oth Notes Loans Receivable Net OthNotesLoansReceivableNetGrp

FieldValueIRS element (for citing)
BOY$1,251,920BOYAmt
EOY$1,257,060EOYAmt
FieldValueIRS element (for citing)
Land Bldg Equip Cost Or Other Bss$39,473,193LandBldgEquipCostOrOtherBssAmt
Land Bldg Equip Accum Deprec$36,544,453LandBldgEquipAccumDeprecAmt

Land Bldg Equip Basis Net LandBldgEquipBasisNetGrp

FieldValueIRS element (for citing)
BOY$1,860,354BOYAmt
EOY$2,928,740EOYAmt

Investments Pub Traded Sec InvestmentsPubTradedSecGrp

FieldValueIRS element (for citing)
BOY$119,863,128BOYAmt
EOY$125,639,652EOYAmt

Investments Other Securities InvestmentsOtherSecuritiesGrp

FieldValueIRS element (for citing)
BOY$9,455,231BOYAmt
EOY$9,385,151EOYAmt

Other Assets Total OtherAssetsTotalGrp

FieldValueIRS element (for citing)
BOY$21,814,352BOYAmt
EOY$17,597,201EOYAmt

Total Assets TotalAssetsGrp

FieldValueIRS element (for citing)
BOY$185,688,742BOYAmt
EOY$219,242,984EOYAmt

Accounts Payable Accr Expnss AccountsPayableAccrExpnssGrp

FieldValueIRS element (for citing)
BOY$81,430,791BOYAmt
EOY$110,619,987EOYAmt

Other Liabilities OtherLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$23,394,121BOYAmt
EOY$20,135,498EOYAmt

Total Liabilities TotalLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$104,824,912BOYAmt
EOY$130,755,485EOYAmt
FieldValueIRS element (for citing)
Organization Follows FASB117Yes (X)OrganizationFollowsFASB117Ind

No Donor Restriction Net Assets NoDonorRestrictionNetAssetsGrp

FieldValueIRS element (for citing)
BOY$80,863,830BOYAmt
EOY$88,487,499EOYAmt

Total Net Assets Fund Balance TotalNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$80,863,830BOYAmt
EOY$88,487,499EOYAmt

Tot Liab Net Assets Fund Balance TotLiabNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$185,688,742BOYAmt
EOY$219,242,984EOYAmt
FieldValueIRS element (for citing)
Info In Schedule O Part XIYes (X)InfoInScheduleOPartXIInd
Reconcilation Revenue Expnss$2,496,580ReconcilationRevenueExpnssAmt
Net Unrlzd Gains Losses Invst-$6,807,893NetUnrlzdGainsLossesInvstAmt
Prior Period Adjustments$1,504,366PriorPeriodAdjustmentsAmt
Other Changes In Net Assets$10,430,617OtherChangesInNetAssetsAmt
Info In Schedule O Part XIIYes (X)InfoInScheduleOPartXIIInd
Method Of Accounting OtherYes (X)MethodOfAccountingOtherInd
Accountant Compile Or Review0AccountantCompileOrReviewInd
FS AuditedYes (1)FSAuditedInd

FS Audited Basis FSAuditedBasisGrp

FieldValueIRS element (for citing)
Consol And Sep Basis Fincl StmtYes (X)ConsolAndSepBasisFinclStmtInd
FieldValueIRS element (for citing)
Audit CommitteeYes (1)AuditCommitteeInd
Federal Grant Audit Required0FederalGrantAuditRequiredInd

Schedule D IRS990ScheduleD

Leasehold Improvements LeaseholdImprovementsGrp

FieldValueIRS element (for citing)
Investment Cost Or Other Basis$1,120,462InvestmentCostOrOtherBasisAmt
Depreciation$1,120,462DepreciationAmt
Book Value$0BookValueAmt

Equipment EquipmentGrp

FieldValueIRS element (for citing)
Investment Cost Or Other Basis$13,218,135InvestmentCostOrOtherBasisAmt
Depreciation$10,289,395DepreciationAmt
Book Value$2,928,740BookValueAmt

Other Land Buildings OtherLandBuildingsGrp

FieldValueIRS element (for citing)
Investment Cost Or Other Basis$25,134,596InvestmentCostOrOtherBasisAmt
Depreciation$25,134,596DepreciationAmt
Book Value$0BookValueAmt
FieldValueIRS element (for citing)
Total Book Value Land Buildings$2,928,740TotalBookValueLandBuildingsAmt

Closely Held Equity Interests CloselyHeldEquityInterestsGrp

FieldValueIRS element (for citing)
Book Value$9,385,151BookValueAmt

Other Assets Org OtherAssetsOrgGrp (4 entries)

DescDescBook ValueBookValueAmt
Health Care Receivables$9,666,384
Receivable from Subsidiaries$6,981,769
Accrued Investment Receivable$740,639
Other Receivable$208,409
FieldValueIRS element (for citing)
Total Book Value Other Assets$17,597,201TotalBookValueOtherAssetsAmt

Other Liabilities Org OtherLiabilitiesOrgGrp (7 entries)

DescDescAmtAmt
Premiums Received in advance$12,728,671
Reimbursements from Providers to be applied$1,261,098
Amounts due to Subsidiaries$170,640
Medical Subsidy Payable$3,000,000
Valuation Account$86,824
Medicaid DSRIP$1,997,564
Cost Share Reduction Liability$890,701
FieldValueIRS element (for citing)
Total Liability$20,135,498TotalLiabilityAmt
Total Rev Etc Audited Fincl Stmt$731,986,224TotalRevEtcAuditedFinclStmtAmt
Revenue Not Reported$0RevenueNotReportedAmt
Revenue Subtotal$731,986,224RevenueSubtotalAmt
Investment Expenses Not Incld$365,330InvestmentExpensesNotIncldAmt
Revenue Not Reported Fincl Stmt$365,330RevenueNotReportedFinclStmtAmt
Total Revenue Per Form990$732,351,554TotalRevenuePerForm990Amt
Tot Expns Etc Audited Fincl Stmt$729,489,644TotExpnsEtcAuditedFinclStmtAmt
Expenses Not Reported$0ExpensesNotReportedAmt
Expenses Subtotal$729,489,644ExpensesSubtotalAmt
Investment Expenses Not Incld2$365,330InvestmentExpensesNotIncld2Amt
Expenses Not Rpt Fincl Stmt$365,330ExpensesNotRptFinclStmtAmt
Total Expenses Per Form990$729,854,974TotalExpensesPerForm990Amt

Schedule I IRS990ScheduleI

FieldValueIRS element (for citing)
Grant Records MaintainedYes (1)GrantRecordsMaintainedInd

Recipient Table RecipientTable (10 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdRecipient EINRecipientEINIRC SectionIRCSectionDescCash GrantCashGrantAmtValuation Method UsedValuationMethodUsedDescPurpose Of GrantPurposeOfGrantTxt
Baystate Health Foundation
759 Chestnut StreetSpringfieldMA01199043549011501(c)(3)$65,750CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
Clinical and Support Options
8 Atwood Drive Suite 301NorthamptonMA01060042206041501(c)(3)$10,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
18 Degrees
59 Interstate DriveWest SpringfieldMA01089042226238501(c)(3)$25,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
Partners for a Healthier Community
127 State Street 4th FLSpringfieldMA01103043342182501(c)(3)$42,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
Safe Passage - Hot Chocolate Run
43 Center StreetNorthamptonMA01060042690131501(c)(3)$7,500CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
United Way of Pioneer Valley
1441 Main StreetSpringfieldMA01103042152680501(c)(3)$20,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
Square One
1095 Main Street fl 2SpringfieldMA01103042103855501(c)(3)$25,000cashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
YMCA of Greater Springfield
PO Box 15329SpringfieldMA01105042105885501(c)(3)$25,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
Martin Luther King Jr Family Services
106 Wilbraham RoadSpringfieldMA01109042647035501(c)(3)$25,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
University of Massachusetts Foundation
134 Hicks WayAmherstMA01003028856201501(c)(3)$25,000CashAwards are made where they align with health priorities as identified by the Health New England Community Health Needs Assessment.
FieldValueIRS element (for citing)
Total501c3 Org10Total501c3OrgCnt
Total Other Org0TotalOtherOrgCnt

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePart I, Line 2:FormAndLineReferenceDesc
ExplanationHealth New England reviews all requests for grant funds on a quarterly basis through the Community Benefits Committee, which vets and approves all grant awards. Awards are substantiated according to alignment with health priorities as identified by the Health New England Community Health Needs Assessment. In 2019, Health New England prioritizes organizations that support chronic conditions, mental health and substance use disorder, infant and perinatal/maternal health, food insecurities and early literacy/education. All awarded organizations are contacted throughout the year. Organizations are required to confirm use of Health New England's grant funds and submit a year-end report. Community impact data is the basis of reports for the Health New England board of directors and Attorney General Community Benefits annual report.ExplanationTxt

Schedule J IRS990ScheduleJ

FieldValueIRS element (for citing)
Compensation CommitteeYes (X)CompensationCommitteeInd
Independent ConsultantYes (X)IndependentConsultantInd
Written Employment ContractYes (X)WrittenEmploymentContractInd
Compensation SurveyYes (X)CompensationSurveyInd
Board Or Committee ApprovalYes (X)BoardOrCommitteeApprovalInd
Severance Payment0SeverancePaymentInd
Supplemental Nonqual Rtr PlanYes (1)SupplementalNonqualRtrPlanInd
Equity Based Comp Arrngm0EquityBasedCompArrngmInd
Comp Based On Revenue Of Flng OrgYes (1)CompBasedOnRevenueOfFlngOrgInd
Comp Bsd On Rev Related Orgs0CompBsdOnRevRelatedOrgsInd
Comp Bsd Net Earns Flng Org0CompBsdNetEarnsFlngOrgInd
Comp Bsd Net Earns Rltd Orgs0CompBsdNetEarnsRltdOrgsInd
Any Non Fixed PaymentsYes (1)AnyNonFixedPaymentsInd
Initial Contract Exception0InitialContractExceptionInd

Rltd Org Officer Trst Key Empl RltdOrgOfficerTrstKeyEmplGrp (19 entries)

TitleTitleTxtBase Compensation Filing OrgBaseCompensationFilingOrgAmtCompensation Based On Rltd OrgsCompensationBasedOnRltdOrgsAmtBonus Filing OrganizationBonusFilingOrganizationAmountBonus Related OrganizationsBonusRelatedOrganizationsAmtOther Compensation Filing OrgOtherCompensationFilingOrgAmtOther Compensation Rltd OrgsOtherCompensationRltdOrgsAmtDeferred Compensation Flng OrgDeferredCompensationFlngOrgAmtDeferred Comp Rltd OrgsDeferredCompRltdOrgsAmtNontaxable Benefits Filing OrgNontaxableBenefitsFilingOrgAmtNontaxable Benefits Rltd OrgsNontaxableBenefitsRltdOrgsAmtTotal Compensation Filing OrgTotalCompensationFilingOrgAmtTotal Compensation Rltd OrgsTotalCompensationRltdOrgsAmtComp Report Prior990 Filing OrgCompReportPrior990FilingOrgAmtComp Report Prior990 Rltd OrgsCompReportPrior990RltdOrgsAmt
Dennis Chalke
SVP CFO Treasurer BH$0$595,403$0$290,718$0$247,821$0$57,216$0$30,546$0$1,221,704$0$0
Mark A Keroack MD
President & CEO BH$0$1,201,546$0$815,540$0$395,054$0$18,200$0$24,835$0$2,455,175$0$0
Jody Gross
VP Operations & Gov't Operations$401,518$0$257,193$0$35,308$0$161,290$0$10,361$0$865,670$0$221,094$0
Marion McGowan
Exec. VP & Chief Operating Office BH$306,791$0$0$0$12,445$0$186,063$0$12,700$0$517,999$0$0$0
Kenneth Bernard
VP Information Technology$224,331$0$101,033$0$13,570$0$84,726$0$23,040$0$446,700$0$104,413$0
Jason Rio
SR Dir. Revenue Assurance & Risk$171,447$0$21,891$0$0$0$29,776$0$22,264$0$245,378$0$32,028$0
Laurie Gianturco
VP & Chief Medical Officer$339,016$0$229,081$0$33,145$0$149,454$0$7,442$0$758,138$0$188,188$0
Susan Silver O'Connor
Director & General Counsel$215,229$0$89,425$0$12,896$0$83,242$0$22,756$0$423,548$0$92,188$0
Catherine A Allen
VP of Sales & Marketing$114,151$0$97,268$0$3,643$0$0$0$4,766$0$219,828$0$113,768$0
Steven Sigal
Vice President/CFO$244,746$0$148,978$0$23,799$0$104,988$0$16,373$0$538,884$0$134,240$0
Keith LeDoux
VP Commercial, LOB & Sales$57,108$0$11,340$0$2,953$0$92,000$0$539$0$163,940$0$0$0
Brenda Hukel
Director of Human Resource$190,300$0$58,885$0$3,147$0$56,577$0$1,863$0$310,772$0$71,308$0
Jacqueline Spain
Medical Director$240,838$0$38,561$0$13,744$0$44,185$0$23,131$0$360,459$0$55,061$0
Andrew Colby
SR. Dir. Pharmacy Services$215,000$0$50,920$0$1,247$0$39,508$0$22,750$0$329,425$0$45,188$0
Timothy Chrystal
Dir. of New & Existing Business Sale$144,717$0$113,939$0$847$0$28,724$0$8,336$0$296,563$0$19,138$0
Eric Harlow
Sr. Sales Executive$103,711$0$137,950$0$0$0$12,083$0$24,709$0$278,453$0$0$0
Maura C McCaffrey
President & CEO$0$0$0$0$101,598$0$0$0$20,622$0$122,220$0$16,500$0
Thomas J Brown III
Former Interim CFO$0$176,032$0$28,458$0$20,855$0$21,072$0$11,771$0$258,188$0$0
Michelle Sears
Former Interim CFO & Dir Fin Service$166,895$0$23,282$0$966$0$29,726$0$20,585$0$241,454$0$23,282$0

Supplemental Information Detail SupplementalInformationDetail (4 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
Part I, Line 3Health New England, Inc uses an independent compensation committee, an independent compensation consultant, and appropriate comparability data and approval by the compensation committee to establish the compensation of its key officers, directors, and employees. Each member of the Health New England Executive Leadership team's employment is governed by an Executive Leadership contract.
Part I, Line 4bDennis Chalke - Supplemental Retirement of $168,412 is included in column B. This amount was earned and paid in 2019. Mark Keroack, MD - Supplemental Retirement of $338,646 is included in column B. This amount was earned and paid in 2019. Laurie Gianturco - Supplemental Retirement of $20,622 is included in column B. This amount was earned and paid in 2019. Effective, Dr. Gianturco resigned her position as Chief Medical Officer, Health New England, Inc. Jody Gross - Supplemental Retirement of $24,013 is included in column B. This amount was earned and paid in 2019. Susan Silver O'Connor - Supplemental Retirement of $11,689 is included in column B. This amount was earened and paid in 2019. Kenneth Bernard - Supplemental Retirement of $12,320 is included in column B. This amount was earned and paid in 2019.
Part I, Line 5Certain employees of Health New England, Inc are eligible for bonuses in part based on net revenues, employees receive a percentage of the excess revenues, when target underwriting margins are exceeded.
Part I, Line 7Certain employees of Health New England, Inc are eligible for bonuses in part based on numbers of members by lines of businesses, and quality - Medicare 5 star, PBM, Medicaid and Population Health.

Schedule O IRS990ScheduleO

Supplemental Information Detail SupplementalInformationDetail (13 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
Form 990, Part III, line 2In 2019, Health New England, Inc. in collaboration with the Coalition of Western Massachusetts Hospitals and Health Plan, completed the 2019 Community Health Needs Assessment (CHNA). The 2019 CHNA was conducted to update the findings of the 2016 CHNA so that Health New England can better understand the health needs of the communities it serves and to meet its fiduciary requirement as a tax exempt HMO. The 2019 CHNA focused on Health New England's primary area of Hampden, Hampshire, Franklin, Berkshire and Worcester counties. The prioritized health needs identified in the 2019 CHNA include community level social and economic issues that impact health, access and barriers to quality healthcare, health conditions and behaviors. The assessment included analysis and synthesis of 1) a variety of social, economic and health data; 2) findings from recent Western Massachusetts assessment reports; 3) information from 14 focus groups and 60 key informant interviews; and 4) community input from five Community Conversations and 46 Community chats. Overall the Coalition engaged a total of 1,224 individuals throughout the CHNA process. Priority populations were identified using a health equity framework with available data. Below is a summary of the regional prioritized community health needs identified in the 2019 CHNA which will guide Health New England's Community Benefits program 2020-2022. - Community Level Social and Economic Determinants that Impact Health: Social, economic and community level factors identified as prioritized community health needs include: Housing needs, built environment (access to healthy food & transportation), lack of resources to meet basic needs, educational attainment, violence & trauma,social environment (interpersonal & institutional racism) and environmental exposures. - Barriers to Accessing Quality Health Care: The lack of affordable and accessible medical care was identified as a need in the region. The following barriers were identified: Insurance and health care system challenges, limited availability of providers, lack of transportation and lack of financial assistance, need for culturally care, lack of care coordination and health literacy, language barriers and cultural humility. - Health Conditions and Behaviors include: Chronic health conditions: High rates of obesity, diabetes, cardiovascular disease, asthma, chronic obstructive pulmonary disease (COPD),cancer, need for increased physical activity and healthy diet, mental health and substance use disorders, infant and perinatal health risk factors and sexual health. - Vulnerable Populations include children and youth; older adults; communities of color, particularly Latinos and Blacks; LGBTQ+individuals, especially LGBTQ youth; people living with disabilities; people living on low or poverty level incomes; homeless; people reentering society after jail or prison; and people with mental health and substance use disorders, particularly those with dual diagnoses.
Form 990, Part III, Line 4a: Description of Program Service- Hampden County Bar Association: free legal clinics for individuals & families dealing with housing, family law, and other civil matters. - Jewish Family Services of Western Mass.: provide culturally and linguistically appropriate care navigation, education, and assistance for at-risk refugee seniors 60 years of age and older. - Junior Achievement of Western Massachusetts: teaches life skills: team building, decision making, problem-solving and communication skills and financial literacy. - Mental Health Association: wellness program for people with mental illness and intellectual disabilities. - Pathlight: providing enrichment for individuals with disabilities. - Springfield Business Improvement District: addresses food insecurities and increase access to healthy foods. - Springfield Museums: early education, literacy and education for at-risk youth. - Stuffing the Pantry: assist people who are hungry, homeless, or disadvantaged to improve the quality of their lives. - Unify Against Bullying: programs to combat bullying & its stigma. - United Way of Pioneer Valley: providing health, education, and financial stability of every person in our community. - Work Opportunity Center: provide adults with disabilities activities that promote health & wellness including nutritional activities. - Center for New Americans: immigrants who are trained and certified as healthcare providers helping place them in healthcare jobs. - Cutchins Programs for Children & Families: enhance knowledge and practices to support mental health care and a healthy community. - Empty Arms Bereavement Support: assist families who have limited access to postpartum and mental health care after a pregnancy loss. - Girls on the Run Western Ma: supports young girls to be joyful, healthy and confident using a fun, experienced-based curriculum which creatively integrates running. - Hampshire Regional YMCA: empowers 7-13 year olds with obesity, with the support of their families, to reach a healthy weight and live a healthier lifestyle. - International Language Inst.: free English classes help immigrants, refugees, and their families shed their vulnerable status and lead more stable, productive, healthy lives. - Tapestry Health Systems: increasing access to health foods, and providing resources for people struggling with addiction. - The Food Bank of Western Massachusetts: educate food-insecure households to improve their diet and health by making informed decisions about the nutritional value of the food they purchase, and how to prepare it. - Treehouse Foundation: improve the health and lives of children and youth who experience foster care, their foster/adoptive families & the caring older adults who volunteer to support them. - United Way of Hampshire County: providing diapers to file local food pantries. - AIDS Project Worcester: public health AIDS prevention testing. - UMASS Medical School: supports innovative research, and treatment programs at the UMASS Cancer Center. - American Heart Association: cardiovascular disease prevention. - Gardening the Community: to increase the food security of Springfield low income seniors while developing the leadership of Springfield youth. - MAB Community Services: promotes access to healthy foods, physical wellness and mental health for seniors with vision loss. Health New England also supports Baystate Health's Children's Hematology/Oncology Management Program (CHOMP) through the Baystate Health Foundation. The CHOMP supports a multi-disciplinary approach to improve education, access to care, compliance with treatment, and psychological support of the small but vulnerable and resource-intense community of children with blood disorders or cancer, primarily through unreimbursed work by nurse practitioners (NP's). In 2019, CHOMP supported approximately 101 children with blood disorders or cancer and their families. Health New England has also traditionally supported other activities and initiatives of its parent, Baystate Health. Health New England has participated in several jointly-sponsored multi-year commitments with the following organizations: - National Conference of Community and Justice - Greater Springfield Chapter, Urban League - Baystate Health Department of Psychiatry Educational Funding - Springfield Health and Human Services Annual Community Baby Shower - Greater Springfield Diaper Bank - Safe Passage Hot Chocolate Run: provides a variety of support and advocacy services for women and children who have experienced domestic violence. The Hot Chocolate Run is the major fundraiser for this organization. Health New England has a long history of supporting community health education programs and initiatives within our service area either through the provision of funding and/or direct delivery. Following are highlights of such educational program offerings supported by Health New England: - The Public Health Institute of Western Massachusetts: the Public Health Institute of Western Massachusetts (PHIWM) is a non profit organization committed to improving the public's health by educating community partners, fostering innovation, leveraging resources, and building partnerships across sectors, including government agencies, communities, the health care delivery system, media and academia. PHI uses a collaborative programming approach to solve pressing community health issues. - Pioneer Valley Asthma Coalition: A community partnership that works to improve the quality of life for individuals, families and communities affected by asthma. The PVAC was formed to address asthma from a community, holistic perspective, bringing together a variety of groups to address the many factors that impact asthma including: healthcare organizations (eg. Baystate Health), health plans, local and state public health agencies (eg. Springfield Health and Human Services), housing organizations, community agencies, academic institutions, community members, and a variety of other types of organizations within the community. - YMCA Summer Camp: YMCA summer camps provide kids with a variety of imaginative activities that make sure they have fun while making new friends, building self-confidence and discovering the world around them. Carefully selected counselors work with campers on creating masterpieces during arts and crafts, explore science and technology, go on field trips, appreciate nature and discover the world around them. Special programs related to fitness, wellness and nutrition are a focus of these camps. - Senior Population Education Events: Health New England addressed more than 827 Medicare eligible individuals lecture style events on topics including: Reducing Your Risk of Falling, Incontinence-When Laughing is No Longer Funny, Weight Loss, What's Your Type-Diabetes, What You Need to Know About Your Lungs and the Health New England annual Health and Wellness fair. Health New England also participated in several regional community health and wellness fairs, offering Bone Density screening in the following towns: Greenfield, Williamstown, Pittsfield, Sheffield, Adams, and Hinsdale. Health New England has also worked with partner agencies and organizations in support of programs related to Chronic Disease Management, including: - Diabetes Programming and Support: Diabetes Education at Brightwood Health Center Diabetes Education Center, Mercy Medical Center, Riverbend Medical Group "Get Informed About Diabetes and Western Massachusetts Diabetic Association. - Cancer Education and Support: Cancer Connection, Rays of Hope Outreach, Mercy Medical Sister Caritas Cancer Center, Cancer House of Hope, Baystate Cancer Center - Heart Disease: American Heart Association Get to Goal Campaign, American Heart Association Heart Walk, Go Red for Women, La Esperanza Latin Health fair, Chicopee Chamber of Commerce Health fair. - Nutrition and Anti-Obesity Outreach: Boys and Girls Clubs Nutrition Counseling and Healthy Weight clinics, Amherst Survival Center Empty Bowls Awareness and Fundraising event, Gardening the Community, Mason Square and Brightwood Farmers Market and Food Bank of Western Massachusetts. - Senior Wellness: Area Senior Centers, Baystate Health Senior Class Programming Franklin County Home Care and Town of Adams Council on Aging. Health New England also conducts community benefit activities outside of the programs described above. Health New England has used its agreements with health care providers to promote quality improvement activities and to finance improved coordination of health care for individuals with severe or chronic diseases.
Form 990, Part VI, Section A, line 2Two or more of the persons listed in this Form 990, Part VII have a business relationship with each other by virtue of sitting on one or boards of directors/trustees or by serving in employment relationship one or more entities within the network of affiliated organizations. Carol Campbell and Amy Jamrog have a business relationship.
Form 990, Part VI, Section A, line 6As a Massachusettts nonprofit organization, Health New England, Inc. has no stockholders and one legal Member - Baystate Health, Inc. Health New England, Inc. refers to its enrollees as "members," but Health New England, Inc.'s organizational documents and Bylaws give enrollees no organizational membership status from a legal perspective.
Form 990, Part VI, Section A, line 7aBaystate Health, Inc. is the sole member of Health New England, Inc. Consequently, Baystate Health has final authority on all appointments and elections to the Health New England, Inc. Board.
Form 990, Part VI, Section A, line 7bThe functions of a nominating committee are carried out by the Governance Committee of Baystate Health and the Baystate Health Audit and Compliance committee has full audit oversight duties and responsibilities for Health New England, Inc.
Form 990, Part VI, Section B, line 11bPrior to the filing of this return appropriate parts of this Form 990 were reviewed by representatives from the Finance and Legal Departments of Health New England, Inc. some of whom are officers of the filing organization. The entire return was reviewed by a tax expert from an outside accounting firm. The entire return was sent out to the Board of Directors and Officers of Health New England, Inc. for comment and review.
Form 990, Part VI, Section B, line 12cHealth New England, Inc. has a comprehensive conflict of interest policy. All directors, officers, key employees, and highest compensated employees of Health New England and its affiliates are asked to complete an annual "conflict of interest" form. We use an electronic database to receive and manage all conflict of interest submissions. This information is reviewed by the Health New England Director of Compliance and the Health New England Legal Department. Potential conflict of interest transactions are reviewed as appropriate under the policy, which provides for recusal from discussion and deliberation by any party with a potential conflict of interest. Health New England employees also sign an annual statement which affirms that such person: (a) has received a copy of the Conflict of Interest Policy; (b) has read and understands the Conflict of Interest Policy; and (c) has agreed to comply with the Conflict of Interest Policy.
Form 990, Part VI, Section B, line 15The compensation of the President and CEO and of other key officers and key employees is established based on information provided by independent third party consultants (Korn Ferry/Hay Group) for reasonableness and appropriate comparability data. The compensation is then established, reviewed and approved by the independent compensation committee of Health New England, Inc. and all such deliberations and decisions are documented contemporaneously.
Form 990, Part VI, Section C, line 19Available on request and at management's discretion
Part IX Statement of Functional Expenses, Line 11gBroker Commissions $9,530,827
Form 990, Part XI, line 9:Increase in non-admitted assets 10,430,617.
Form 990, Part XII, Line 1:The audited financial statements are based on Insurance Statutory Accounting Principles (SAP) promulgated by the Accounting Practices and Procedures Task Force under the auspices of the National Association of Insurance Commissioners (NAIC). This form of accounting is typically looked upon as more conservative than accrual accounting without quite being cash basis. The accompanying statutory basis financial statements have been prepared in accordance with NAIC Statements of Statutory Accounting Principles (SSAP) and in accordance with Statutory Accounting Practices (SAP) prescribed by the State of Massachusetts, which is a comprehensive basis of accounting other than U.S. Generally Accepted Accounting Principles (GAAP). Such practices vary from GAAP principally as follows: Investments - For statutory, investments in bonds are reported at amortized cost or fair value based on their NAIC rating. For GAAP purposes, such fixed maturity investments would be designated at purchase as held-to-maturity trading or available for sale. Held-to-maturity fixed investments would be reported at amortized cost and the remaining fixed maturity investments would be reported at fair value. For statutory purposes, unrealized gains and losses on investments are excluded from net income and reported as an increase or decrease in capital and surplus. Decreases in fair value that are determined by management to be other than temporary are reported as realized losses. The organization has elected the fair value option for certain of its investments. All single class and multi class mortgage backed/asset backed securities (e.g. CMOs) are adjusted for the effects of changes in prepayment assumptions on the related accretion of discount or amortization of premium of such securities using prospective method. If it is determined that a decline in fair value is other than temporary, the cost basis of the security is written down to the present value of estimated future cash flows using the original effective interest rate inherent in the security. Non admitted Assets - Certain assets are designated as non admitted. these assets (which are principally electronic data processing equipment, prepaid items, certain health receivables, receivables over 90 days past due and non-audited equity value of subsidiaries) are excluded from the accompanying statements of admitted assets, liabilities and capital and surplus. These items are charged directly to unassigned surplus. Under GAAP, such assets are included in the balance sheet, to the extent they are not impaired. Surplus Notes-GAAP classifies surplus notes in liabilities, whereas NAIC SAP classifies them in statutory net worth.

Schedule R IRS990ScheduleR

Id Related Tax Exempt Org IdRelatedTaxExemptOrgGrp (13 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdEINEINPrimary ActivitiesPrimaryActivitiesTxtLegal Domicile StateLegalDomicileStateCdExempt Code SectionExemptCodeSectionTxtPublic Charity StatusPublicCharityStatusTxtDirect Controlling NADirectControllingNACdControlled OrganizationControlledOrganizationIndBusiness Name Line1DirectControllingEntityName/BusinessNameLine1Txt
Baystate Health Inc
759 Chestnut StreetSpringfieldMA01199042105941Improve the health of people in our communities every day.MA501(c)(3)Line 7N/A0
Baystate Medical Center Inc
759 Chestnut StreetSpringfieldMA01199042790311Acute Care Teaching HospitalMA501(c)(3)Line 30Baystate Health Inc
Baystate Franklin Medical Center
164 High StreetGreenfieldMA01301042103575HospitalMA501(c)(3)Line 30Baystate Health Inc
Visiting Nurse Assn and Hospice of Western New England Inc
50 Maple StreetSpringfieldMA01199042105803Homehealth and Hospice careMA501(c)(3)Line 100Baystate Health Inc
Baystate Health Foundation Inc
759 Chestnut StreetSpringfieldMA01199043549011FundraisingMA501(c)(3)Line 70Baystate Health Inc
Baystate Administrative Services Inc
759 Chestnut StreetSpringfieldMA01199222747685Administrative servicesMA501(c)(3)11c, IIIc0Baystate Health Inc
Baystate Total Home Care Inc
50 Maple StreetSpringfieldMA01199203260764Real Estate and OtherMA501(c)(3)11b, II0Baystate Health Inc
Baystate Wing Hospital Corporation
40 Wright StreetPalmerMA01069222519813HospitalMA501(c)(3)Line 30Baystate Health Inc
Health New England of Connecticut Inc
One Monarch Place Suite 1500SpringfieldMA01104465190134HMOCT501(c)(4)Yes (1)Health New England Inc
Baystate Noble Hospital Corporation
115 West Silver StreetWestfieldMA01085222537423HospitalMA501(c)(3)Line 30Baystate Health Inc
Baystate Medical Practices Inc
759 Chestnut StreetSpringfieldMA01199042888373Physician Medical ServicesMA501(c)(3)Line 30Baystate Health Inc
Pioneer Valley Life Science Institute of Baystate Medical Center and UMASS
3601 Main StreetSpringfieldMA01199571183126Biomedical ResearchMA501(c)(3)Line 40Baystate Health Inc
Westfied Medical Corporation
115 West Silver StreetWestfieldMA01085043127730Medical PracticeMA501(c)(3)Line 30Baystate Franklin Medical Center

Id Related Org Txbl Corp Tr IdRelatedOrgTxblCorpTrGrp (8 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdEINEINPrimary ActivitiesPrimaryActivitiesTxtLegal Domicile StateLegalDomicileStateCdDirect Controlling NADirectControllingNACdEntity TypeEntityTypeTxtControlled OrganizationControlledOrganizationIndBusiness Name Line1DirectControllingEntityName/BusinessNameLine1TxtShare Of Total IncomeShareOfTotalIncomeAmtShare Of EOY AssetsShareOfEOYAssetsAmtOwnershipOwnershipPctAddress Line1ForeignAddress/AddressLine1TxtCityForeignAddress/CityNmProvince Or StateForeignAddress/ProvinceOrStateNmCountryForeignAddress/CountryCdLegal Domicile Foreign CountryLegalDomicileForeignCountryCd
Ingraham Corporation
759 Chestnut StreetSpringfieldMA01199043016257Health care and other business activitiesMAN/AC0
HNE Insurance Services Inc
One Monarch Place Suite 1500SpringfieldMA011441500043183019Collection of services for ancillary servicesMACYes (1)HNE Holding Corporation$3,051$122,7741.00000
HNE Advisory Services
One Monarch Place Suite 1500SpringfieldMA011441500043012347Administrative ServicesMACYes (1)HNE Holding Corporation$14,674,801$18,303,3451.00000
HNE Holding Corporation
One Monarch Place Suite 1500SpringfieldMA011441500464620480Holding CompanyMACYes (1)Health New England Inc-$10,379,631$5,208,0871.00000
Baystate Health Insurance Company Ltd'
980421413Offshore Captive InsuranceN/A0N Church StreetGeorge Town KYGrand Cayman, CayCJCJ
HNE Insurance Company Inc
One Monarch Place Suite 1500SpringfieldMA011441500454462433Provide Health Care for MA Medicare Supplement membersMACYes (1)HNE Holding Corporation$1,921,260$5,664,1891.00000
Pioneer Valley Accountable Care LLC
759 Chestnut StreetSpringfieldMA01199800812350Accountable Care OrganizationMAC0Baycare Health Partners Inc
Noble Health Alliance Inc
115 West Silver StreetWestfieldMA01085043164468Healthcare SupportMAC0Baystate Noble Hospital Corporation
FieldValueIRS element (for citing)
Receipt Of Int Annts Rnts Rylts0ReceiptOfIntAnntsRntsRyltsInd
Gift Grnt Or Cap Contri To Oth Org0GiftGrntOrCapContriToOthOrgInd
Gift Grnt Cap Contri From Oth Org0GiftGrntCapContriFromOthOrgInd
Loans Or Guarantees To Other Org0LoansOrGuaranteesToOtherOrgInd
Loans Or Guarantees From Oth Org0LoansOrGuaranteesFromOthOrgInd
Div Related Organization0DivRelatedOrganizationInd
Asset Sale To Other Org0AssetSaleToOtherOrgInd
Asset Purchase From Other Org0AssetPurchaseFromOtherOrgInd
Asset Exchange0AssetExchangeInd
Rental Of Facilities To Oth Org0RentalOfFacilitiesToOthOrgInd
Rental Of Fclts From Oth Org0RentalOfFcltsFromOthOrgInd
Perform Of Services For Oth OrgYes (1)PerformOfServicesForOthOrgInd
Perform Of Services By Other Org0PerformOfServicesByOtherOrgInd
Sharing Of Facilities0SharingOfFacilitiesInd
Paid Employees Sharing0PaidEmployeesSharingInd
Reimbursement Paid To Other OrgYes (1)ReimbursementPaidToOtherOrgInd
Reimbursement Paid By Other OrgYes (1)ReimbursementPaidByOtherOrgInd
Transfer To Other Org0TransferToOtherOrgInd
Transfer From Other OrgYes (1)TransferFromOtherOrgInd

Transactions Related Org TransactionsRelatedOrgGrp (4 entries)

Transaction TypeTransactionTypeTxtInvolvedInvolvedAmtMethod Of Amount DeterminationMethodOfAmountDeterminationTxt
HNE Advisory Services Inc
L$9,389,575Ledger Activity
HNE Advisory Services Inc
P$11,698,641Ledger Activity
HNE Insurance Corporation
Q$787,442Ledger Activity
HNE Insurance Corporation
S$262,851Ledger Activity

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