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        <Explanation>HELPLINE LINKS CALLERS WITH COMMUNITY RESOURCES IN SOUTHERN ARIZONA. WE ALSO PUBLISH THE DIRECTORY OF COMMUNITY RESOURCES, A GUIDE TO MORE THAN 2,600 COMMUNITY SERVICES IN FIVE SOUTHERN ARIZONA COUNTIES.</Explanation>
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        <Explanation>SERVICES TO OLDER AND DISABLED ADULTS CASE MANAGEMENT AND COUNSELING HELP DISABLED ADULTS LIVE WITH DIGNITY, SAFETY AND INDEPENDENCE IN THE RESIDENCE OF THEIR CHOICE AS LONG AS POSSIBLE. IN-HOME SERVICES SUCH AS GROCERY SHOPPING AND ONGOING CASE MANAGEMENT ARE OFFERED ON AN AFFORDABLE, PRIVATE-PAY BASIS OR THROUGH THE COMMUNITY SERVICES SYSTEM FOR THOSE WHO QUALIFY. GROCERY SHOPPING SERVICES HELP HOMEBOUND PEOPLE WHO ARE UNABLE TO SHOP FOR THEMSELVES. OUR SENIOR COMPANION PROGRAM OFFERS STIPENDS TO LOW-INCOME VOLUNTEERS OVER AGE 60 TO PROVIDE COMPANIONSHIP, TRANSPORTATION AND HELP WITH DAILY LIVING TASKS TO FRAIL SENIORS AND ADULTS WITH DISABILITIES.</Explanation>
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        <Explanation>EFFECTIVE 12/31/09, OUR FAMILY SERVICES ADDED A SOCIAL MEDIA POLICY TO THEIR AGENCY POLICY HANDBOOK AND MADE CHANGES TO THE DRUG-FREE AND ETHICS POLICIES ALL READY IN PLACE.</Explanation>
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        <Explanation>ALL BOARD MEMBERS SIGN A CONFLICT OF INTEREST STATEMENT ANNUALLY. ANY POTENTIAL CONFLICT OF INTEREST IS DISCLOSED IMMEDIATELY, AND THE BOARD MEMBERS MAY RECUSE THEMSELVES FROM A VOTE IF REQUESTED AND DEEMED NECESSARY BY THE OTHER MEMBERS. STAFF ALSO RECEIVE AND SIGN FOR A CONFLICT OF INTEREST POLICY UPON HIRE, AND TRAINING ON THIS TOPIC IS PROVIDED IN NEW EMPLOYEE ORIENTATION.</Explanation>
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        <Explanation>GOVERNING DOCUMENTS ARE AVAILABLE TO THE PUBLIC UPON REQUEST, ANY STAKEHOLDER CAN RECEIVE A COPY OF THE GOVERNING DOCUMENTS AND CONFLICT OF INTEREST. IN ADDITION, THESE ARE DISTRIBUTED TO ALL NEW BOARD MEMBERS AND STAFF. ANNUAL AUDITS AND 990 RETURNS ARE AVAILABLE UPON REQUEST AND POSTED ON THE WEBSITE.</Explanation>
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