2011-05-16T16:39:01-05:00 2010-06-30 C G UHLENBERG LLP 333 TWIN DOLPHIN DRIVE SUITE 230 REDWOOD CITY CA 94065 990 2009-07-01 943397402 OMBUDSMAN SERVICES OF SAN MATEO COUNTY INC OMBU 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 TIPPY IRWIN 6507805707 2011-05-16 1 Peggy H Chen 6502276799 2009 2016-02-24 21:20:13Z TIPPY IRWIN 711 NEVADA STREET REDWOOD CITY CA 94061 569873 0 X www.OSSMC.org X 2001 CA TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES. 11 11 9 0 0 0 553511 540527 0 5292 3162 4213 12351 563016 556040 0 0 410431 368250 0 0 101638 60358 512069 428608 50947 127432 390359 415432 158237 55878 232122 359554 To actively promote standards of excellence in advocacy and enhancement of the quality of life for residents of long-term care facilities in the SAN MATEO county. 0 0 144138 Complaint Investigation and Facility Monitoring: State-certified Ombudsman monitors facilities for quality of care, quality of life, and violation of residents rights. In 2009-2010 fiscal year, its jurisdiction included 20 nursing homes (1992 beds), 325 Residential care facilities for the elderly (5161 beds), 34 Intermediate Care Facilities (204 beds), 23 Adult Day Care Centers (1325 clients), 2 Adult Day Health Centers (120 clients) & 102 Adult residential Facilities (654 residents). Ombudsman made a total of 5,724 monitoring visits to the facilities and investigated and closed 1,405 cases which encompassed 1,744 complaints. Of those, 238 involved allegations of abuse. 100167 Recruitment and Training: The Ombudsman provide training to volunteers to obtain state certification. The training program includes 40 hours of class room training; 30 days internship of hands-on guidance on how to monitor facilities, accept, investigate and write a complaint for record. In addition we provide 2 hours of on-going training for all ombudsmen each month. During Fiscal year 2009-2010, 19 new ombudsmen were trained, adding to our volunteer base to make a total of 59 volunteer Ombudsman who provided 9,372 hours of service to the community. 77360 COMMUNITY EDUCATION AND ADVOCACY: DURING THE YEAR OMBUDSMAN MADE 69 PRESENTATIONS AT COMMUNITY EVENTS AND PROVIDED 44 IN-SERVICE TRAININGS TO FACILITY STAFF ON A VARIETY OF TOPICS INCLUDING BUT NOT LIMITED TO ELDER ABUSE, ABUSE REPORTING, RESIDENTS RIGHTS AND EMERGENCY PLANNING. IN ADDITION, THE OMBUDSMAN PROVIDED 590 HOURS OF CONSULTATIONS TO 1,020 INDIVIDUALS ON A BROAD RANGE OF TOPICS, INCLUDING PROVIDING ASSISTANCE WITH CHOOSING A LONG-TERM CARE FACILITY FOR A FAMILY MEMBER. 321665 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 4 0 9 1 0 0 0 0 0 0 0 11 11 0 0 0 0 0 1 0 1 1 0 0 1 0 0 0 1 1 0 CA X TIPPY IRWIN 6507805707 711 Nevada Street REDWOOD CITY CA 94061 HAROLD HUGHES 2.50 X 0 0 0 TERESA HURTADO 2.50 X 0 0 0 JUDY JOHNSON 4.50 X 0 0 0 HELEN KARR 2.50 X 0 0 0 AL TEGLIA 2.50 X 0 0 0 MARIANNE MANNIA 2.50 X 0 0 0 RICH GARBARINO 2.50 X 0 0 0 BOB MONTEVALDO 2.50 X 0 0 0 DIANA KOIN 2.50 X 0 0 0 KIRSTEN WEISS 2.50 X 0 0 0 BOB PEREZ 2.50 X 0 0 0 ELIZABETH L IRWIN 40.00 X 89954 0 0 89954 0 0 0 0 0 0 0 12889 323601 204037 540527 3162 3162 26184 12889 13833 12351 12351 556040 3162 0 12351 297826 224256 73570 38823 29233 9590 31601 23795 7806 500 500 4012 4012 2003 1508 495 5751 4330 1421 408 307 101 9278 6986 2292 1101 829 272 7462 5619 1843 EDUCATION 9434 9434 VOLUNTEER EXPENSE 6655 6655 CONTRACT LABOR 4950 3727 1223 TELEPHONE 2465 1856 609 PAYROLL SERVICE 1421 1070 351 4918 2060 2858 428608 321665 106943 0 781 2801 350600 375602 27994 26445 5240 5329 31782 26527 5744 5255 390359 415432 109662 30878 48575 25000 158237 55878 X 0 0 0 0 232122 359554 232122 359554 390359 415432 X 0 0 0 X 360323 452524 566543 557385 566712 2503487 360323 452524 566543 557385 566712 2503487 2503487 985 2323 6036 5292 3162 17798 2425 424 375 339 3563 2524848 0.99150 0.99190 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 31782 26527 5255 5255 556040 428608 127432 127432 X CA DINNER & AUCTION 39074 12889 26185 3740 10094 1 39074 12889 26185 3740 10094 13834 12351 X 0 0 0 0 0 0 0 0 0 Form 990, Part VI, Section A, line 7a POTENTIAL BOARD MEMBERS ARE TYPICALLY RECOMMENDED BY THOSE SERVING ON THE BOARD. THERE IS A PROCESS WHICH INCLUDES AN INTERVIEW BY THE BOARD BEFORE THE NEW MEMBER IS VOTED IN BY A SIMPLE MAJORITY OF BOARD MEMBERS. Form 990, Part VI, Section B, line 11 Form 990 will be reviewed by Executive Director of the organization then the Treasurer also review it before it is filed. Form 990, Part VI, Section B, line 15 THE COMPENSATION OF THE ORGANIZATION'S EXECUTIVE DIRECTOR OR TOP MANAGEMENT OFFICIAL IS ALWAYS APPROVED BY BOARD OF MEMBERS. Form 990, Part VI, Section C, line 19 THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENT IS AVAILABLE TO PUBLIC UPON REQUESTED.