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      <Description>IN 2010, GOODWILL'S RETAIL OPERATIONS WERE CONDUCTED THROUGH 17 STORES/DONATION STATIONS AND 28 STAND-ALONE DONATION STATIONS. 594,626 DONORS GENEROUSLY CONTRIBUTED PRE-OWNED CLOTHING AND HOUSEHOLD ITEMS WHICH WERE SYSTEMATICALLY SORTED, PRICED AND MERCHANDISED ON THE SALES FLOORS. SALES FROM RETAIL OPERATIONS PROVIDE FUNDING FOR GOODWILL'S WORKFORCE SERVICES. GOODWILL'S RETAIL OPERATIONS ALSO DIRECTLY PROVIDE MISSION-BASED WORKFORCE SERVICES THROUGH TRANSITIONAL "LEARN WHILE YOU EARN" OPPORTUNITIES AND FULL-TIME EMPLOYMENT. THE 8,301,852 OF PROGRAM REVENUE DOES NOT INCLUDE THE $15,342,997 OF NONCASH CONTRIBUTIONS RECEIVED BY GOODWILL.WITH AN AVERAGE PURCHASE AMOUNT OF $11.25, 2,029,296 SHOPPERS STRETCHED THEIR FAMILY'S BUDGET WITH GOODWILL'S VALUE PRICED MERCHANDISE. IN ADDITION TO BEING A VITAL COMMUNITY RESOURCE, RETAIL OPERATIONS REDUCED BY 12.4 MILLION POUNDS ITEMS WHICH MIGHT OTHERWISE BE PLACED IN LANDFILLS THROUGH A VALUABLE SYSTEM OF REUSE AND RECYCLING AT NO COST TO THE COMMUNITY. GOODWILL'S RETAIL STORES, LOCATED THROUGHOUT OUR TERRITORY IN CONVENIENT, ACCESSIBLE AND VISIBLE SITES, ALSO SERVE AS HOSTS FOR GOODWILL'S JOB HELP CENTERS AND FOR PARTNERING ORGANIZATIONS TO PROVIDE NEEDED COMMUNITY SERVICES, SUCH AS FINANCIAL STRENGTHENING, HEALTH SCREENINGS AND IMMUNIZATIONS.</Description>
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        <Description>THE WORK SERVICES UNIT HIRES AND TRAINS TEAM MEMBERS AND PARTICIPANTS OF WHOM 75% HAVE SEVERE DISABILITIES. EMPLOYMENT AND TRAINING OPPORTUNITIES ARE CREATED THROUGH CONTRACTS GOODWILL ENTERS INTO WITH THE GOVERNMENT TO PERFORM OUTSOURCED TASKS. CASE MANAGEMENT AND OTHER SUPPORTIVE SERVICES ARE AVAILABLE AS NEEDED.UNDER THE ABILITYONE PROGRAM (ALSO REFERRED TO AS THE JAVITS-WAGNER-O'DAY ACT), GOODWILL OPERATES 15 CONTRACTS. THE ABILITYONE PROGRAM PROVIDES CONTRACTING OPPORTUNITIES WITH THE FEDERAL GOVERNMENT TO AGENCIES WHICH EMPLOY PEOPLE WITH SEVERE DISABILITIES. THROUGH THIS PROGRAM, WE PROVIDE INDIVIDUALS WITH JOBS AND TRAINING IN GROUNDS MAINTENANCE/LANDSCAPING, CUSTODIAL SERVICES, ADMINISTRATIVE AND DOCUMENT MANAGEMENT SERVICES, BASE WIDE RECYCLING AND HEAVY EQUIPMENT OPERATIONS.</Description>
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        <Description>WORKFORCE DEVELOPMENT SERVICES CARRY OUT GOODWILL'S MISSION "TO HELP CHANGE LIVES THROUGH THE POWER OF WORK" ALONG A CONTINUUM BY PREPARING, PLACING, RETAINING AND ADVANCING INDIVIDUALS IN THEIR CHOSEN CAREER PATH. THE MAJORITY OF THE SERVICES ARE INITIATED THROUGH GOODWILL'S JOB HELP CENTERS WHICH ARE CO-LOCATED WITH GOODWILL'S RETAIL STORES THROUGHOUT OUR OPERATION. SERVICES OFFERED INCLUDE JOB SEARCH (INCLUDING VOCATIONAL ASSESSMENTS AND RESUME WRITING), JOB READINESS TRAINING, ONLINE EDUCATION, ACCESS TO "LEARN WHILE YOU EARN" TRANSITIONAL EMPLOYMENT OPPORTUNITIES, PLACEMENT, RETENTION SUPPORT AND ADVANCEMENT ASSISTANCE. THE AMOUNT OF REVENUE DOES NOT INCLUDE MONEYS RECEIVED FOR WORKFORCE DEVELOPMENT FROM GOVERNMENT AGENCIES.EDUCATIONAL SERVICES WERE ADDED IN 2009 THROUGH THE LAUNCH OF GOOD CAREERS ACADEMY, IN RESPONSE TO OUR COMMUNITY'S GROWING NEED FOR AFFORDABLE HIGHER EDUCATION AND SKILLS TRAINING TO PREPARE INDIVIDUALS FOR CAREERS IN HIGH DEMAND SKILLED CAREERS SUCH AS CERTIFIED NURSES' ASSISTANTS, COMPUTER TECHNICIANS AND MORE.CASE MANAGERS WORK IN PARTNERSHIP WITH PARTICIPANTS TO DEVELOP INDIVIDUALIZED PLANS USING THE COMPONENTS PREVIOUSLY DESCRIBED TAILORED TO MEET THE INDIVIDUAL'S NEEDS AND MAY ADD ADDITIONAL SUPPORT TO OVERCOME BARRIERS, SUCH AS IDENTIFYING SPECIALIZED NEEDS, WITH THE GOAL OF ENABLING PARTICIPANTS TO ADVANCE IN THEIR CHOSEN CAREER PATH. POPULATIONS SERVED INCLUDE PEOPLE WITH BARRIERS TO EMPLOYMENT SUCH AS INDIVIDUALS OVERCOMING PHYSICAL DISABILITIES, MENTAL CHALLENGES, LACK OF EDUCATION, WELFARE DEPENDENCY, PRISON RECORDS, HOMELESSNESS OR OTHER BARRIERS. ONE OF OUR POPULATIONS, EX-OFFENDERS, IS SERVED THROUGH A PARTNERSHIP WITH THE DEPARTMENT OF LABOR THROUGH A "LEARN WHILE YOU EARN" GRANT. THIS PARTNERSHIP'S PURPOSE IS TO PREPARE, PLACE AND RETAIN NON-VIOLENT EX-OFFENDERS IN COMPETITIVE EMPLOYMENT, WHICH HAS BEEN PROVEN TO BE THE MOST EFFECTIVE MEANS OF REDUCING RECIDIVISM. GOODWILL'S PRISONER RE-ENTRY PROGRAM PROVIDES PARTICIPANTS WITH IMMEDIATE ENTRY INTO THE WORKFORCE. PROGRAM COMPONENTS INCLUDE EMPLOYMENT WITH MENTORING SUPPORT. THROUGH OUR RELATIONSHIPS WITH OTHER SERVICE PROVIDERS, WE ARE ABLE TO ADDRESS TRANSPORTATION, HOUSING AND CHILDCARE ASSISTANCE NEEDS. THIS SUCCESSFUL PROGRAM ENABLES PARTICIPANTS TO PERFORM AT THE WORKPLACE AND STRENGTHEN TIES WITH FAMILY, FRIENDS, TREATMENT PROVIDERS AND OTHER SOCIAL SERVICE SUPPORT PROVIDERS. BENEFITS ARE SUBSTANTIAL AND INCLUDE SAFER COMMUNITIES, REDUCED BURDEN ON TAXPAYER DOLLARS AND LONG-TERM REINTEGRATION OF EX-OFFENDERS INTO SOCIETY.</Description>
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      <NetUnrealizedGainsInvestments>-126218</NetUnrealizedGainsInvestments>
      <OtherRevenues>886919</OtherRevenues>
      <RevenueNotRptdF990>760701</RevenueNotRptdF990>
      <RevenueSubtotal>45658729</RevenueSubtotal>
      <RevenueNotRptdOnFinStmt>0</RevenueNotRptdOnFinStmt>
      <TotalRevenuePerForm990>45658729</TotalRevenuePerForm990>
      <TotExpensesEtcAuditedFinclStmt>44545652</TotExpensesEtcAuditedFinclStmt>
      <OtherExpensesIncluded>886919</OtherExpensesIncluded>
      <ExpensesNotRptdF990>886919</ExpensesNotRptdF990>
      <ExpensesSubtotal>43658733</ExpensesSubtotal>
      <ExpensesNotRptdOnFinStmt>0</ExpensesNotRptdOnFinStmt>
      <TotalExpensesPerForm990>43658733</TotalExpensesPerForm990>
      <Form990ScheduleDPartXIV>
        <Identifier>DESCRIPTION OF INTENDED USE OF ENDOWMENT FUNDS:</Identifier>
        <ReturnReference>PART V, LINE 4:</ReturnReference>
        <Explanation>THE ENDOWMENT FUNDS ARE USED FOR HEALTH SERVICES, THE TECHNOLOGY CAMPUS, IDA HOME PURCHASES, THE PRI PROGRAM, AND EDUCATION.</Explanation>
      </Form990ScheduleDPartXIV>
      <Form990ScheduleDPartXIV>
        <Identifier>PART XII, LINE 2D - OTHER ADJUSTMENTS:</Identifier>
        <Explanation>COST OF GOODS SOLD 886,919.</Explanation>
      </Form990ScheduleDPartXIV>
      <Form990ScheduleDPartXIV>
        <Identifier>PART XIII, LINE 2D - OTHER ADJUSTMENTS:</Identifier>
        <Explanation>COST OF GOODS SOLD 886,919.</Explanation>
      </Form990ScheduleDPartXIV>
    </IRS990ScheduleD>
    <IRS990ScheduleJ documentId="RetDoc1042400001">
      <CompensationCommittee>X</CompensationCommittee>
      <IndependentConsultant>X</IndependentConsultant>
      <WrittenEmploymentContract>X</WrittenEmploymentContract>
      <CompensationSurvey>X</CompensationSurvey>
      <BoardOrCommitteeApproval>X</BoardOrCommitteeApproval>
      <SeverancePayment>0</SeverancePayment>
      <SupplementalNonqualRetirePlan>0</SupplementalNonqualRetirePlan>
      <EquityBasedCompArrangement>0</EquityBasedCompArrangement>
      <CompBasedOnRevenueOfFilingOrg>0</CompBasedOnRevenueOfFilingOrg>
      <CompBasedOnRevenueRelatedOrgs>0</CompBasedOnRevenueRelatedOrgs>
      <CompBasedNetEarningsFilingOrg>0</CompBasedNetEarningsFilingOrg>
      <CompBasedNetEarningsRelateOrgs>0</CompBasedNetEarningsRelateOrgs>
      <AnyNonFixedPayments>0</AnyNonFixedPayments>
      <InitialContractException>0</InitialContractException>
      <Form990ScheduleJPartII>
        <NamePerson>ROBERT P DUGAS</NamePerson>
        <BaseCompensationFilingOrg>252839</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>0</CompBasedOnRelatedOrgs>
        <BonusFilingOrg>0</BonusFilingOrg>
        <BonusRelatedOrgs>0</BonusRelatedOrgs>
        <OtherCompensationFilingOrg>0</OtherCompensationFilingOrg>
        <OtherCompensationRelatedOrgs>0</OtherCompensationRelatedOrgs>
        <DeferredCompFilingOrg>10126</DeferredCompFilingOrg>
        <DeferredCompRelatedOrgs>0</DeferredCompRelatedOrgs>
        <NontaxableBenefitsFilingOrg>12258</NontaxableBenefitsFilingOrg>
        <NontaxableBenefitsRelatedOrgs>0</NontaxableBenefitsRelatedOrgs>
        <TotalCompensationFilingOrg>275223</TotalCompensationFilingOrg>
        <TotalCompensationRelatedOrgs>0</TotalCompensationRelatedOrgs>
        <CompReportPrior990FilingOrg>0</CompReportPrior990FilingOrg>
        <CompReportPrior990RelatedOrgs>0</CompReportPrior990RelatedOrgs>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>DONNA L LAZZARI</NamePerson>
        <BaseCompensationFilingOrg>134499</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>0</CompBasedOnRelatedOrgs>
        <BonusFilingOrg>0</BonusFilingOrg>
        <BonusRelatedOrgs>0</BonusRelatedOrgs>
        <OtherCompensationFilingOrg>0</OtherCompensationFilingOrg>
        <OtherCompensationRelatedOrgs>0</OtherCompensationRelatedOrgs>
        <DeferredCompFilingOrg>5593</DeferredCompFilingOrg>
        <DeferredCompRelatedOrgs>0</DeferredCompRelatedOrgs>
        <NontaxableBenefitsFilingOrg>12258</NontaxableBenefitsFilingOrg>
        <NontaxableBenefitsRelatedOrgs>0</NontaxableBenefitsRelatedOrgs>
        <TotalCompensationFilingOrg>152350</TotalCompensationFilingOrg>
        <TotalCompensationRelatedOrgs>0</TotalCompensationRelatedOrgs>
        <CompReportPrior990FilingOrg>0</CompReportPrior990FilingOrg>
        <CompReportPrior990RelatedOrgs>0</CompReportPrior990RelatedOrgs>
      </Form990ScheduleJPartII>
    </IRS990ScheduleJ>
    <IRS990ScheduleM documentId="RetDoc1042900001">
      <ClothingAndHouseholdGoods>
        <NonCashCheckbox>X</NonCashCheckbox>
        <NoncashContribsRptdF990>15329476</NoncashContribsRptdF990>
        <MethodOfDeterminingRevenues>SALES PRICE</MethodOfDeterminingRevenues>
      </ClothingAndHouseholdGoods>
      <CarsAndOtherVehicles>
        <NonCashCheckbox>X</NonCashCheckbox>
        <NumberOfContributions>20</NumberOfContributions>
        <NoncashContribsRptdF990>13521</NoncashContribsRptdF990>
        <MethodOfDeterminingRevenues>SALES PRICE</MethodOfDeterminingRevenues>
      </CarsAndOtherVehicles>
      <NumberOf8283Received>0</NumberOf8283Received>
      <AnyPropertyThatMustBeHeld>0</AnyPropertyThatMustBeHeld>
      <ReviewProcessUnusualNCGifts>0</ReviewProcessUnusualNCGifts>
      <ThirdPartiesUsed>1</ThirdPartiesUsed>
      <Form990ScheduleMPartII>
        <Identifier>THIRD PARTY USE:</Identifier>
        <ReturnReference>PART I, LINE 32B:</ReturnReference>
        <Explanation>DONATED VEHICLES ARE SOLD THROUGH MANHEIM AUTO AUCTION.</Explanation>
      </Form990ScheduleMPartII>
    </IRS990ScheduleM>
    <IRS990ScheduleO documentId="RetDoc1044400001">
      <GeneralExplanation>
        <Identifier>FORM 990, PART VI, SECTION B, LINE 11</Identifier>
        <Explanation>BOTH THE PRESIDENT/CEO AND THE CHIEF FINANCIAL OFFICER REVIEW THE FORM 990. THE COMPLETED FORM 990 IS PRESENTED TO THE EXECUTIVE COMMITTEE OF THE BOARD OF DIRECTORS FOR THEIR REVIEW PRIOR TO FILING.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION B, LINE 12C</ReturnReference>
        <Explanation>BOARD MEMBERS ARE REQUIRED TO ANNUALLY SIGN THE CONFLICT OF INTEREST STATEMENTS. ANY CONFLICT, EVEN ONE THAT APPEARS LIKE A POTENTIAL CONFLICT OF INTEREST, MUST BE REPORTED TO THE PRESIDENT/CEO OR BOARD CHAIR. THESE DOCUMENTS ARE KEPT ON FILE.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION B, LINE 15</ReturnReference>
        <Explanation>ALL COMPENSATION PLANS AND BENEFITS OF THE CORPORATION ARE REVIEWED BY THE HUMAN RESOURCES COMMITTEE. MINUTES AND SUPPORTING DOCUMENTATION ARE TO BE KEPT ON FILE. THE COMPENSATION REVIEW WAS LAST PERFORMED MARCH 2010.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION C, LINE 19</ReturnReference>
        <Explanation>AN ANNUAL REPORT IS PUBLISHED BY THE ORGANIZATION WHICH INCLUDES THE FINANCIAL STATEMENTS. AN ONLINE COPY IS AVAILABLE ON THE ORGANIZATIONS WEBSITE. HARD COPIES OF THE ANNUAL REPORT, GOVERNING DOCUMENTS, AND CONFLICT OF INTEREST POLICY ARE PROVIDED UPON REQUEST.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>CHANGES IN NET ASSETS OR FUND BALANCES:</Identifier>
        <ReturnReference>FORM 990, PART XI, LINE 5:</ReturnReference>
        <Explanation>NET UNREALIZED LOSSES ON INVESTMENTS: -126,218.</Explanation>
      </GeneralExplanation>
    </IRS990ScheduleO>
  </ReturnData>
</Return>