2012-08-03T10:27:15-05:00 2011-12-31 521853933 RIBIS JONES & MARESCA PA 10500 LITTLE PATUXENT PKWY SUITE 77 COLUMBIA MD 21044 990 2011-01-01 330770440 INCHARGE DEBT SOLUTIONS INCH 4072917770 5750 MAJOR BLVD NO 175 ORLANDO FL 32819 ETTA W MONEY 4072917770 2012-08-02 1 DAVID JONES P01361002 4108840220 2011 2016-02-24 21:20:13Z ETTA W MONEY 5750 MAJOR BLVD STE 175 ORLANDO FL 32819 25756578 0 X WWW.INCHARGE.ORG X 1997 NV IDS PROVIDES CREDIT, BANKRUPTCY AND HOUSING COUNSELING SERVICES TO THE GENERAL PUBLIC. THESE SERVICES INCLUDE EDUCATIONAL MATERIALS AND RESOURCES, SOLUTIONS-BASED COUNSELING, CLIENT DEBT MANAGEMENT PROGRAMS, BANKRUPTCY CREDIT COUNSELING AND PRE-DISCHARGE DEBTOR EDUCATION SERVICES, FORECLOSURE PREVENTION, HOMEBUYER EDUCATION, AND OTHER FINANCIAL LITERACY ACTIVITIES FOR THE BENEFIT OF THE GENERAL PUBLIC. 9 9 192 0 0 0 9403431 8176967 11303616 13640225 80544 24225 0 0 20787591 21841417 0 0 0 0 8947817 10099309 0 0 64795 11053638 10765779 20001455 20865088 786136 976329 8448465 7036106 1162263 1914217 7286202 5121889 X IDS' MISSION IS TO PROVIDE RELIEF TO FINANCIALLY-DISTRESSED INDIVIDUALS AND FAMILIES. IDS PROVIDES CONSUMERS WITH EDUCATION AND PERSONAL FINANCIAL MANAGEMENT TOOLS THAT WILL ENABLE THEM TO USE CREDIT RESPONSIBLY AND SET A COURSE FOR A FINANCIALLY-STABLE AND SUCCESSFUL FUTURE. 1 0 12483660 CREDIT COUNSELING AND EDUCATION - THIS PROGRAM ASSISTS CONSUMERS IN MANAGING THEIR PERSONAL FINANCES THROUGH THE PROVISION OF SOLUTIONS-BASED CREDIT COUNSELING, BUDGET PLANNING AND FINANCIAL EDUCATIONAL MATERIALS. SOLUTIONS-BASED COUNSELING IS DESIGNED TO FIND THE RIGHT SOLUTION FOR EACH DEBT DISTRESSED CONSUMER. OVER 65,000 FINANCIALLY DISTRESSED INDIVIDUALS RECEIVED CREDIT COUNSELING AND FINANCIAL EDUCATIONAL MATERIALS DURING 2011. FINANCIAL EDUCATIONAL MATERIALS ASSIST CONSUMERS IN ACQUIRING AND IMPROVING MONEY MANAGEMENT SKILLS AND MANAGING CREDIT. CREDIT COUNSELING SERVICES ARE OFFERED IN PERSON FOR INDIVIDUALS RESIDING IN THE CENTRAL FLORIDA AREA, AND NATIONALLY OVER THE TELEPHONE AND THROUGH THE INTERNET. 4475471 9777806 DEBT MANAGEMENT - IDS OFFERS DEBT MANAGEMENT PROGRAMS TO ASSIST CONSUMERS IN PAYING OFF THEIR UNSECURED DEBTS AND TO BETTER MANAGE THEIR FINANCIAL OBLIGATIONS IN THE FUTURE. IDS PROCESSES DEBT PAYMENTS, ATTEMPTS TO SECURE A REDUCTION IN INTEREST RATES, AND ATTEMPTS TO ESTABLISH AFFORDABLE MONTHLY PAYMENTS ON THE CLIENTS' BEHALF. CLIENTS ARE PROVIDED INITIAL AND CONTINUING EDUCATIONAL ASSISTANCE THROUGH FINANCIAL EDUCATIONAL MATERIALS AND GUIDANCE IN FINANCIAL MATTERS AS DETERMINED BY THE CLIENT'S NEEDS. 1987247 3290872 BANKRUPTCY COUNSELING AND DEBTOR EDUCATION - BANKRUPTCY LEGISLATION ENACTED BY CONGRESS IN 2005 REQUIRES INDIVIDUALS FILING FOR BANKRUPTCY TO COMPLETE A BANKRUPTCY CREDIT COUNSELING SESSION PRIOR TO FILING, AND AN INSTRUCTIONAL COURSE IN PERSONAL FINANCIAL MANAGEMENT (DEBTOR EDUCATION) PRIOR TO RECEIVING A BANKRUPTCY DISCHARGE. TO OFFER CONVENIENT, ON-DEMAND ACCESS TO THIS REQUIRED CONTENT, IDS PROVIDES INTERACTIVE WEB-BASED AND TELEPHONIC BANKRUPTCY CREDIT COUNSELING AND DEBTOR EDUCATION PROGRAMS. BOTH PROGRAMS ISSUE CERTIFICATES TO INDIVIDUALS WHO COMPLETE EACH PROGRAM AS REQUIRED BY THE TITLE 11 BANKRUPTCY CODE. DURING 2011, OVER 240,000 CERTIFICATES WERE ISSUED TO BANKRUPTCY PETITIONERS EVIDENCING THEIR SUCCESSFUL COMPLETION OF THE BANKRUPTCY CREDIT COUNSELING SESSION AND THE PERSONAL FINANCIAL MANAGEMENT COURSE. BANKRUPTCY COUNSELING AND DEBTOR EDUCATION SERVICES WERE PERFORMED BY THE FOUNDATION PRIOR TO JUNE 2011 WHEN THESE SERVICES WERE TRANSITIONED OVER TO IDS. 986597 571547 HOUSING COUNSELING AND EDUCATION - IDS IS A LOCAL U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ("HUD") APPROVED AGENCY OFFERING HOUSING COUNSELING PROGRAMS THROUGHOUT THE STATE OF FLORIDA. DURING 2011, IDS BECAME AN AFFILIATE OF THE NATIONAL FOUNDATION FOR CREDIT COUNSELING ("NFCC"). AS A RESULT OF THE NFCC'S STRONG ENDORSEMENTS AND NATIONAL BRAND RECOGNITION, IDS WILL BE ABLE TO SERVE CONSUMERS ON A NATIONWIDE BASIS. HOUSING COUNSELING SERVICES INCLUDE FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING, HOMEBUYER EDUCATION AND PRE-PURCHASE HOMEBUYER COUNSELING. FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING IS DESIGNED TO PROVIDE EXISTING BORROWERS WITH INFORMATION AND ASSISTANCE NEEDED TO AVOID FORECLOSURE. PROGRAM HIGHLIGHTS INCLUDE BUDGET PLANNING, EVALUATION OF ELIGIBILITY FOR LOAN MODIFICATION, ASSESSMENT OF ABILITY TO SUSTAIN A HOME AND ALTERNATIVE HOUSING OPTIONS. HOMEBUYER EDUCATION IS DESIGNED TO BETTER PREPARE POTENTIAL HOMEOWNERS FOR HOMEOWNERSHIP. PARTICIPANTS EXAMINE THEIR HOUSING NEEDS, ANALYZE THEIR FINANCIAL SITUATION AND LEARN STRATEGIES TO IMPROVE FINANCIAL MANAGEMENT IN AN EFFORT TO BETTER PREPARE FOR HOMEOWNERSHIP. PARTICIPANTS ALSO LEARN HOW TO SHOP FOR A HOME, OBTAIN A MORTGAGE AND PREPARE FOR LIFE AS A HOMEOWNER. PRE-PURCHASE HOMEBUYER COUNSELING, A PERSONAL ONE-ON-ONE SESSION, IS OFFERED TO PROVIDE EDUCATION AND TIPS TO ASSIST POTENTIAL HOMEBUYERS IN IMPROVING FINANCIAL MANAGEMENT SKILLS AND UNDERSTANDING ALTERNATIVE SOURCES OF FUNDING AND MORTGAGE OPTIONS. 986597 571547 19932975 1 1 0 0 0 0 0 0 1 0 1 0 0 1 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 1 0 1 0 0 0 0 1 10 0 1 192 1 0 0 0 0 0 0 0 0 0 0 X 9 9 0 0 0 0 0 0 0 1 1 0 0 0 1 1 1 1 1 1 1 0 FL X INCHARGE DEBT SOLUTIONS 4072917770 5750 MAJOR BLVD SUITE 175 ORLANDO FL 32819 X LONNIE RITZER 1.00 X 400 400 0 VERONICA WHITELAW 2.00 X 800 0 0 HUGH BLEDDYN 2.00 X 0 0 0 FLORENCE WATFORD 2.00 X 800 0 0 DYLAN THOMAS 2.00 X 0 0 0 JOSEPH THOMAS 2.00 X 0 0 0 DARA DUGUAY 2.00 X 7100 0 0 MAXINE SWEET 2.00 X 0 0 0 PATRICIA WEXLER 2.00 X 0 0 0 WILLIAM R MALSEED 35.00 X 122092 30523 21829 JODI MCGREGOR 37.00 X 158545 27978 28891 ETTA W MONEY 47.00 X 224766 11830 58343 SORAIA DEARAUJO 36.00 X 131010 32753 22841 ROBERT DARROCH 40.00 X 94078 10453 5373 CHRIS HENNINGSEN 36.00 X 106706 26677 1952 ALAN BLYTHE 36.00 X 86934 21734 5709 933231 162348 144938 5 0 1 0 GOOGLE 13169 COLLECTION CENTER DRIVE CHICAGO IL 60693 PUBLIC SERVICE ANNOUNCEMENT 2480474 ROBINSON RADIO 4991 LAKE BROOK DRIVE SUITE 190 GLEN ALLEN VA 23060 PUBLIC SERVICE ANNOUNCEMENT 731303 EURO RSGG EDGE 2173 SALK AVENUE SUITE 300 CARLSBAD CA 92008 PUBLIC SERVICE ANNOUNCEMENT 337972 MASSEY COMMUNICATIONS 1736 33RD STREET ORLANDO FL 32822 PUBLIC SERVICE ANNOUNCEMENT 309124 DIRECTORY SERVICES INC 33 EASTON AVENUE BERLIN MD 21811 PUBLIC SERVICE ANNOUNCEMENT 222900 7 8176967 8176967 CLIENT PROCESSING FEES 900099 9777806 9777806 BANKRUPTCY COUNSELING 900099 3290872 3290872 HOUSING COUNSELING FEE 900099 571547 571547 13640225 34416 34416 3904970 3915108 53 -10138 -53 -10191 -10191 21841417 13640225 0 24225 645513 287323 358190 7443649 7418600 25049 218968 208594 9696 678 1124084 1070829 49774 3481 667095 635490 29539 2066 81563 81563 53809 34645 19164 297395 296055 1340 182536 173888 8083 565 1462514 1393225 64760 4529 489563 466368 21679 1516 137193 130694 6074 425 398144 379282 17629 1233 148693 141649 6584 460 PUBLIC AWARENESS 5852087 5574833 259132 18122 DEBT MANAGEMENT AND EDU 1278062 1273920 4142 LICENSES AND PERMITS 161839 154171 7167 501 DUES AND SUBSCRIPTIONS 76649 73018 3394 237 145732 138828 6453 451 20865088 19932975 867318 64795 1604090 2762493 200011 179317 441068 224046 20106 6872 794162 284071 6371324 6364657 10667 6667 5016161 2381156 362200 1191484 8448465 7036106 876412 731334 285851 1182883 1162263 1914217 X 7198202 4628869 88000 493020 7286202 5121889 8448465 7036106 X 976329 -3140642 X X 0 1 1 X 0 X 33016163 12091338 10740515 9403431 8176967 73428414 33016163 12091338 10740515 9403431 8176967 73428414 31033134 42395280 506345 248994 230979 80544 34416 1101278 74529692 52775688 0.56880 0.66180 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 1 6371324 6364657 6667 6667 INTANGIBLE ASSETS (NET OF ACCUMULATED AMORTIZATION) 8601 RESTRICTED CASH 1182883 1191484 21841417 20865088 976329 30210 -3170852 -3140642 -2164313 21871627 30210 30210 21841417 0 21841417 20865088 0 20865088 0 20865088 PART IV, LINE 2B: FUNDS RECEIVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE HELD IN VARIOUS SEPARATE FBO BANK ACCOUNTS UNTIL THEY ARE DISTRIBUTED TO CREDITORS AND CONTRIBUTIONS AND FEES ARE DISBURSED TO IDS. CERTAIN STATES REQUIRE THAT CASH ACCOUNTS BE HELD IN THE SAME STATE THAT FUNDS ARE RECEIVED. ALL RESTRICTED CASH ACCOUNTS ARE NOT AVAILABLE FOR IDS' OPERATING EXPENSES OR CREDITORS OF IDS. DESCRIPTION OF UNCERTAIN TAX POSITIONS UNDER FIN 48: PART X: IDS BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. PART XI, LINE 8 - OTHER ADJUSTMENTS: DISTRIBUTED NET ASSETS TO AFFILIATES -3,170,852. 0 0 0 0 0 0 0 0 0 WILLIAM R MALSEED 111612 27903 6400 1600 4080 1020 16743 4186 720 180 139555 34889 0 0 JODI MCGREGOR 149391 26363 3400 600 5754 1015 22425 3957 2133 376 183103 32311 0 0 ETTA W MONEY 206448 10866 7600 400 10718 564 43524 2291 11902 626 280192 14747 0 0 SORAIA DEARAUJO 119810 29953 6400 1600 4800 1200 18273 4568 0 0 149283 37321 0 0 SUPPLEMENTAL INFORMATION PART III PART I, QUESTION 3: THE COMPENSATION COMMITTEE OF INCHARGE INSTITUTE OF AMERICA, AN AFFILIATED ENTITY, PERFORMS THE FOLLOWING TO ESTABLISH THE COMPENSATION OF INCHARGE DEBT SOLUTIONS' CEO/EXECUTIVE DIRECTOR: 1) ENGAGES THE SERVICES OF AN INDEPENDENT COMPENSATION CONSULTANT 2) REVIEWS THE FORMS 990 OF OTHER ORGANIZATIONS 3) SOLICITS A COMPENSATION SURVEY OR STUDY 4) SEEKS APPROVAL OF COMPENSATION BY THE BOARD OF TRUSTEES DARA DUGUAY BOARD TRUSTEE 7170 CONSULTING SERVICES 0 INCHARGE DEBT SOLUTIONS TRANSFERRED $3,000,000 TO ITS AFFILIATE INCHARGE INSTITUTE OF AMERICA. 2011-03-14 1500000 522196183 INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 501(C)(3) 2011-03-22 1500000 522196183 INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 501(C)(3) 0 0 0 0 NEW PROGRAM SERVICES FORM 990, PART III, LINE 2 IN JUNE 2011, IDS BEGAN PROVIDING INTERACTIVE WEB-BASED AND TELEPHONIC BANKRUPTCY CREDIT COUNSELING AND DEBTOR EDUCATION PROGRAMS. BOTH PROGRAMS ISSUE CERTIFICATES TO INDIVIDUALS WHO SUCCESSFULLY COMPLETE THE BANKRUPTCY CREDIT COUNSELING SESSION AND THE PERSONAL FINANCIAL MANAGEMENT COURSE. BANKRUPTCY COUNSELING AND DEBTOR EDUCATION SERVICES WERE PERFORMED BY THE INCHARGE EDUCATION FOUNDATION, INC. (THE "FOUNDATION"), A RELATED ENTITY, PRIOR TO JUNE 2011 WHEN THESE SERVICES WERE TRANSITIONED OVER TO IDS. FORM 990, PART VI, SECTION B, LINE 11 THE DIRECTOR OF FINANCE, TREASURER, AUDIT COMMITTEE OF INCHARGE INSTITUTE OF AMERICA, AND THE PRESIDENT OF THE ORGANIZATION, REVIEW AND APPROVE THE FORM 990 PRIOR TO ITS FILING. FORM 990, PART VI, SECTION B, LINE 12C OFFICERS, DIRECTORS, TRUSTEES AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ON A CONFLICT OF INTEREST FORM THAT IS COMPLETED ANNUALLY. POTENTIAL CONFLICTS ARE TO BE REPORTED TO THE ORGANIZATION AS SOON AS KNOWN. FOLLOW UP IS PERFORMED TO ENSURE ALL CONFLICT OF INTEREST FORMS ARE RECEIVED. FORM 990, PART VI, SECTION B, LINE 15 INCHARGE INSTITUTE OF AMERICA, AN AFFILIATED ENTITY, HAS A SEPARATE BOARD APPOINTED COMPENSATION COMMITTEE THAT DETERMINES THE SALARY OF THE OFFICERS OF INCHARGE DEBT SOLUTIONS ON AN ANNUAL BASIS. SALARY COMPARABILITY DATA AND PERFORMANCE IS REVIEWED FOR OFFICERS ANNUALLY. ON A REGULAR BASIS, AN INDEPENDENT COMPENSATION CONSULTANT MAY BE USED TO PERFORM A COMPENSATION SURVEY OR STUDY. KEY EMPLOYEES MAY RECEIVE INCREASES AND ARE ELIGIBLE FOR EXCEPTIONAL PERFORMANCE INCREASES BASED ON PERFORMANCE. PERIODICALLY, KEY EMPLOYEES' SALARIES ARE COMPARED TO MARKET DATA. THE LAST COMPENSATION REVIEW WAS CONDUCTED IN JANUARY - FEBRUARY 2012. FORM 990, PART VI, SECTION C, LINE 18 THE ORGANIZATION MAKES ITS FORM 1023 AND FORM 990 AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION'S FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION PROVIDES COPIES OF ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AS VALID REQUESTS ARE RECEIVED. FORM 990, PART VII, SECTION A, COLUMN (B) AVERAGE HOURS PER WEEK FOR RELATED ORGANIZATIONS: LONNIE RITZER - INCHARGE INSTITUTE OF AMERICA, 1 HOUR. WILLIAM MALSEED - INCHARGE INSTITUTE OF AMERICA, 1 HOUR; INCHARGE EDUCATION FOUNDATION, 9 HOURS. JODI MCGREGOR - INCHARGE INSTITUTE OF AMERICA, 1 HOUR; INCHARGE EDUCATION FOUNDATION, 7 HOURS. ETTA MONEY - INCHARGE INSTITUTE OF AMERICA, 1 HOUR; INCHARGE EDUCATION FOUNDATION, 2 HOURS. SORAIA DEARAUJO - INCHARGE EDUCATION FOUNDATION, 9 HOURS. ROBERT DARROCH - INCHARGE EDUCATION FOUNDATION, 5 HOURS. CHRIS HENNINGSEN - INCHARGE EDUCATION FOUNDATION, 9 HOURS. ALAN BLYTHE - INCHARGE EDUCATION FOUNDATION, 9 HOURS. CHANGES IN NET ASSETS OR FUND BALANCES: FORM 990, PART XI, LINE 5: NET UNREALIZED GAINS ON INVESTMENTS: 30,210. DISTRIBUTED NET ASSETS TO AFFILIATES -3,170,852. TOTAL TO FORM 990, PART XI, LINE 5: -3,140,642. FORM 990, PART XII, LINE 2C THE AUDIT COMMITTEE OF INCHARGE INSTITUTE OF AMERICA, AN AFFILIATED ENTITY, IS RESPONSIBLE FOR SELECTING AN INDEPENDENT ACCOUNTANT AND OVERSEEING THE AUDIT OF INCHARGE DEBT SOLUTIONS' FINANCIAL STATEMENTS ON AN ANNUAL BASIS. THE PROCESS HAS NOT CHANGED DURING THE TAX YEAR. INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 522196183 GENERAL AND ADMINISTRATIVE SUPPORT SERVICES DE 501(C)(3) LINE 11C, III-FI N/A 0 INCHARGE EDUCATION FOUNDATION INC 5750 MAJOR BLVD SUITE 310 ORLANDO FL 32819 200152720 DEVELOP FINANCIAL EDUCATIONAL MATERIALS AND RESOURCES DE 501(C)(3) LINE 11B, II INCHARGE INSTITUTE OF AMERICA INC 0 NATIONAL CREDIT COUNSELING SERIVCES INC 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 521799746 DISSOLVED IN 2012 MD INCHARGE INSTITUTE OF AMERICA INC C 0 0 0 0 0 0 0 0 0 0 1 1 1 1 0 0 1 1