2013-12-15T16:06:20-06:00 2013-06-30 270472389 C G UHLENBERG LLP 333 TWIN DOLPHIN DRIVE SUITE 230 REDWOOD CITY CA 94065 990 2012-07-01 943397402 OMBUDSMAN SERVICES OF SAN MATEO COUNTY INC OMBU 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 TIPPY IRWIN 6507805707 2013-12-07 1 PEGGY H CHEN P00910398 6502276799 2012 2016-03-07 17:11:31Z TIPPY IRWIN 711 NEVADA STREET REDWOOD CITY CA 94061 784086 0 X WWW.OSSMC.ORG X 2001 CA TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES. 11 11 6 34 0 0 883329 754328 13101 1787 3310 18371 10974 7111 910714 781597 0 0 0 0 409395 403369 0 0 0 109016 84712 518411 488081 392303 293516 821727 1143531 64266 63207 757461 1080324 X TO ACTIVELY PROMOTE STANDARDS OF EXCELLENCE IN ADVOCACY AND ENHANCEMENT OF THE QUALITY OF LIFE FOR RESIDENTS OF LONG-TERM CARE FACILITIES IN THE SAN MATEO COUNTY. 0 0 209121 COMPLAINT INVESTIGATION AND FACILITY MONITORING: STATE CERTIFIED OMBUDSMEN MONITOR FACILITIES FOR QUALITY OF CARE, QUALITY OF LIFE AND VIOLATION OF RESIDENTS RIGHTS. IN 2012-13 FISCAL YEARS, ITS JURISDICTION INCLUDED 17 NURSING HOMES, 316 RESIDENTIAL CARE FACILITIES FOR THE ELDERLY, 36 INTERMEDIATE CARE FACILITIES, 23 ADULT DAY CARE CENTERS, 2 ADULT DAY HEALTH CENTERS AND 117 ADULT RESIDENTIAL FACILITIES WITH A TOTAL OF 9,327 CLIENTS. OMBUDSMEN MADE A TOTAL OF 5,229 VISITS TO THE FACILITIES AND INVESTIGATED AND CLOSED 1104 CASES ENCOMPASSING 1392 COMPLAINTS, 183 OF WHICH INVOLVED ALLEGATIONS OF ABUSE. 76044 RECRUITMENT AND TRAINING: THE PROGRAM PROVIDES TRAINING TO VOLUNTEERS TO OBTAIN AND MAINTAIN STATE CERTIFICATION. THE TRAINING PROGRAM INCLUDES 36 HOURS OF CLASSROOM TRAINING FOLLOWED BY AN INTERNSHIP PERIOD OF APPROXIMATELY 30 DAYS. DURING THE INTERNSHIP THE STUDENT OMBUDSMEN ARE PROVIDED WITH HANDS-ON GUIDANCE ON HOW TO MONITOR FACILITIES; ACCEPT, INVESTIGATE AND DOCUMENT THEIR FINDINGS. IN ADDITION WE PROVIDE 2 HOURS OF ON-GOING TRAINING FOR ALL OMBUDSMEN EACH MONTH. DURING FY 2011/12 WE TRAINED AND CERTIFIED 3 NEW OMBUDSMEN WHO JOIN OUR TEAM. UNFORTUNATELY WE LOST A NUMBER OF OMBUDSMEN WHO EITHER RETIRED, PASSED AWAY OR MOVED ON TO OTHER OPPORTUNITIES LEAVING US WITH A TOTAL OF 34 FIELD OMBUDSMEN. TOGETHER THEY PROVIDED A TOTAL OF 6,109 VOLUNTEER HOURS OVER THE ONE YEAR PERIOD. IN ADDITION WE PROVIDED 10 TWO HOUR TRAINING SESSIONS THROUGHOUT THE YEAR TO ALL OMBUDSMEN WHO MUST ATTEND 12 HOURS OF ONGOING TRAINING EACH YEAR TO MAINTAIN STATE CERTIFICATION. 95054 1787 COMMUNITY EDUCATION AND ADVOCACY: DURING THE YEAR OMBUDSMEN MADE 26 PRESENTATIONS AT COMMUNITY EVENTS AND PROVIDED 40 IN-SERVICE TRAININGS TO FACILITY STAFF ON A VARIETY OF TOPICS, INCLUDING BUT NOT LIMITED TO, ELDER ABUSE, ABUSE REPORTING, RESIDENTS RIGHTS AND EMERGENCY PLANNING. IN ADDITION THE OMBUDSMEN PROVIDED 521 CONSULTATIONS TO INDIVIDUALS ON A BROAD BASE OF TOPICS RELATED TO ELDER CARE ISSUES, INCLUDING PROVIDING FAMILIES WITH ASSISTANCE IN SELECTING A LONG-TERM CARE FACILITY FOR A FAMILY MEMBER. 380219 1 1 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 6 1 0 0 0 0 0 0 0 0 X 11 11 0 0 0 0 0 1 0 1 1 0 0 1 0 0 0 1 1 0 CA X TIPPY IRWIN 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 HAROLD HUGHES 2.50 X 0 0 0 JUDY JOHNSON 4.50 X 0 0 0 AL TEGLIA 2.50 X 0 0 0 RICH GARBARINO 2.50 X 0 0 0 BOB MONTEVALDO 2.50 X 0 0 0 DIANA KOIN 2.50 X 0 0 0 KIRSTEN WEISS 2.50 X 0 0 0 BOB PEREZ 2.50 X 0 0 0 DEBORAH BEACH GIORDANO 2.50 X 0 0 0 JOY ROBINSON 2.50 X 0 0 0 ELIZABETH L IRWIN 35.00 X 94690 0 0 94690 0 0 0 0 0 0 0 293521 460807 754328 PATIENT ADVOCACY 623000 1526 1526 EMERGENCY BINDER SERVI 624200 261 261 1787 18371 18371 9600 2489 7111 7111 781597 20158 0 7111 94690 74805 19885 255452 201807 53645 22641 17886 4755 30586 24163 6423 10155 10155 8496 6712 1784 3795 2998 797 10197 8056 2141 185 185 2157 1704 453 7991 6313 1678 CONTRACT LABOR 12900 12900 TELEPHONE 8762 6922 1840 EVENTS 6843 5406 1437 VOLUNTEER EXPENSE 6001 6001 7230 4546 2684 488081 380219 107862 0 6761 0 293610 250645 34407 38929 100 7533 5819 16024 11584 5009 4440 474307 843698 821727 1143531 39266 38207 25000 25000 64266 63207 X 0 0 0 0 757461 1080324 757461 1080324 821727 1143531 293516 34775 -5428 0 X 0 0 0 X 557385 566712 559734 496902 463927 2644660 557385 566712 559734 496902 463927 2644660 2644660 5292 3162 2830 3990 18371 33645 339 339 2678644 0.98730 0.99200 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 16024 11584 4440 4440 INVESTMENT IN MUTUAL FUNDS 843698 F 843698 810944 34775 34775 776169 5428 5428 781597 488081 0 488081 0 488081 X 0 0 0 0 0 0 0 0 0 FORM 990, PART VI, SECTION A, LINE 7A POTENTIAL BOARD MEMBERS ARE TYPICALLY RECOMMENDED BY THOSE SERVING ON THE BOARD. THERE IS A PROCESS WHICH INCLUDES AN INTERVIEW BY THE BOARD BEFORE THE NEW MEMBER IS VOTED IN BY A SIMPLE MAJORITY OF BOARD MEMBERS. FORM 990, PART VI, SECTION B, LINE 11 FORM 990 WILL BE REVIEWED BY EXECUTIVE DIRECTOR OF THE ORGANIZATION THEN THE TREASURER ALSO REVIEW IT BEFORE IT IS FILED. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION OF THE ORGANIZATION'S EXECUTIVE DIRECTOR OR TOP MANAGEMENT OFFICIAL IS ALWAYS APPROVED BY BOARD OF MEMBERS. FORM 990, PART VI, SECTION C, LINE 19 THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENT IS AVAILABLE TO PUBLIC UPON REQUESTED.