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        <BusinessNameLine1>HENRY HEYWOOD MEMORIAL HOSPITAL</BusinessNameLine1>
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        <State>MA</State>
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      <DateSigned>2014-04-25</DateSigned>
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        <OtherCompensation>1800</OtherCompensation>
      </Form990PartVIISectionA>
      <Form990PartVIISectionA>
        <NamePerson>Dawn Casavant</NamePerson>
        <Title>VP of Philanthropy</Title>
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        <AverageHoursPerWeekRelated>0</AverageHoursPerWeekRelated>
        <Officer>X</Officer>
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        <ReportableCompFromRelatedOrgs>0</ReportableCompFromRelatedOrgs>
        <OtherCompensation>2457</OtherCompensation>
      </Form990PartVIISectionA>
      <Form990PartVIISectionA>
        <NamePerson>David Gill</NamePerson>
        <Title>Staff Phychologist</Title>
        <AverageHoursPerWeek>40</AverageHoursPerWeek>
        <AverageHoursPerWeekRelated>0</AverageHoursPerWeekRelated>
        <HighestCompensatedEmployee>X</HighestCompensatedEmployee>
        <ReportableCompFromOrganization>255824</ReportableCompFromOrganization>
        <ReportableCompFromRelatedOrgs>0</ReportableCompFromRelatedOrgs>
        <OtherCompensation>28343</OtherCompensation>
      </Form990PartVIISectionA>
      <Form990PartVIISectionA>
        <NamePerson>Faith Pinkerton</NamePerson>
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        <AverageHoursPerWeek>40</AverageHoursPerWeek>
        <AverageHoursPerWeekRelated>0</AverageHoursPerWeekRelated>
        <HighestCompensatedEmployee>X</HighestCompensatedEmployee>
        <ReportableCompFromOrganization>192560</ReportableCompFromOrganization>
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        <OtherCompensation>18332</OtherCompensation>
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      <Form990PartVIISectionA>
        <NamePerson>Sheila Ebert</NamePerson>
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        <AverageHoursPerWeekRelated>0</AverageHoursPerWeekRelated>
        <HighestCompensatedEmployee>X</HighestCompensatedEmployee>
        <ReportableCompFromOrganization>196069</ReportableCompFromOrganization>
        <ReportableCompFromRelatedOrgs>0</ReportableCompFromRelatedOrgs>
        <OtherCompensation>14653</OtherCompensation>
      </Form990PartVIISectionA>
      <Form990PartVIISectionA>
        <NamePerson>Ellen Ray</NamePerson>
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        <AverageHoursPerWeek>40</AverageHoursPerWeek>
        <AverageHoursPerWeekRelated>0</AverageHoursPerWeekRelated>
        <HighestCompensatedEmployee>X</HighestCompensatedEmployee>
        <ReportableCompFromOrganization>182261</ReportableCompFromOrganization>
        <ReportableCompFromRelatedOrgs>0</ReportableCompFromRelatedOrgs>
        <OtherCompensation>18130</OtherCompensation>
      </Form990PartVIISectionA>
      <Form990PartVIISectionA>
        <NamePerson>Alice Vaine</NamePerson>
        <Title>OR Nurse Practitioner</Title>
        <AverageHoursPerWeek>40</AverageHoursPerWeek>
        <AverageHoursPerWeekRelated>0</AverageHoursPerWeekRelated>
        <HighestCompensatedEmployee>X</HighestCompensatedEmployee>
        <ReportableCompFromOrganization>174778</ReportableCompFromOrganization>
        <ReportableCompFromRelatedOrgs>0</ReportableCompFromRelatedOrgs>
        <OtherCompensation>13937</OtherCompensation>
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        <NamePerson>James Mullen</NamePerson>
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        <ReportableCompFromRelatedOrgs>0</ReportableCompFromRelatedOrgs>
        <OtherCompensation>7819</OtherCompensation>
      </Form990PartVIISectionA>
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      <TotalReportableCompFrmRltdOrgs>33400</TotalReportableCompFrmRltdOrgs>
      <TotalOtherCompensation>370472</TotalOtherCompensation>
      <NumberIndividualsGT100K>45</NumberIndividualsGT100K>
      <FormersListed>1</FormersListed>
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        <NameOfContractor>
          <NameBusiness>
            <BusinessNameLine1>Quartulli and Associates Inc</BusinessNameLine1>
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        <AddressOfContractor>
          <AddressUS>
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            <City>Gardner</City>
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        <NameOfContractor>
          <NameBusiness>
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          <AddressUS>
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      <ContractorCompensation>
        <NameOfContractor>
          <NameBusiness>
            <BusinessNameLine1>Alliance Healthcare Services</BusinessNameLine1>
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        <AddressOfContractor>
          <AddressUS>
            <AddressLine1>100 Bay View Circle</AddressLine1>
            <City>Newport Beach</City>
            <State>CA</State>
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        </AddressOfContractor>
        <DescriptionOfServices>MRI</DescriptionOfServices>
        <Compensation>1308445</Compensation>
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      <ContractorCompensation>
        <NameOfContractor>
          <NamePerson>UMass Memorial Medical Group</NamePerson>
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        <AddressOfContractor>
          <AddressUS>
            <AddressLine1>3654 Plantation St</AddressLine1>
            <City>Worcester</City>
            <State>MA</State>
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        <DescriptionOfServices>Physician Services</DescriptionOfServices>
        <Compensation>1104301</Compensation>
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      <ContractorCompensation>
        <NameOfContractor>
          <NameBusiness>
            <BusinessNameLine1>Quest Diagnostics Inc</BusinessNameLine1>
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          <AddressUS>
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            <City>Chicago</City>
            <State>IL</State>
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        </AddressOfContractor>
        <DescriptionOfServices>Lab Contracted Services</DescriptionOfServices>
        <Compensation>796422</Compensation>
      </ContractorCompensation>
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      <FederatedCampaigns>0</FederatedCampaigns>
      <MembershipDues>0</MembershipDues>
      <FundraisingEvents>55350</FundraisingEvents>
      <RelatedOrganizations>0</RelatedOrganizations>
      <GovernmentGrants>566103</GovernmentGrants>
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      <NoncashContributions>0</NoncashContributions>
      <TotalContributions>908638</TotalContributions>
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        <Description>Ancillary O/P Service</Description>
        <BusinessCode>621110</BusinessCode>
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        <RelatedOrExemptFunctionIncome>60367903</RelatedOrExemptFunctionIncome>
        <UnrelatedBusinessRevenue>0</UnrelatedBusinessRevenue>
        <ExclusionAmount>0</ExclusionAmount>
      </ProgramServiceRevenue>
      <ProgramServiceRevenue>
        <Description>Ancillary I/P &amp; Routine</Description>
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        <UnrelatedBusinessRevenue>0</UnrelatedBusinessRevenue>
        <ExclusionAmount>0</ExclusionAmount>
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      <ProgramServiceRevenue>
        <Description>Contracted Services</Description>
        <BusinessCode>900099</BusinessCode>
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      <ProgramServiceRevenue>
        <Description>HMG Patient Revenue (Net)</Description>
        <BusinessCode>621111</BusinessCode>
        <TotalRevenueColumn>400582</TotalRevenueColumn>
        <RelatedOrExemptFunctionIncome>400582</RelatedOrExemptFunctionIncome>
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      <ProgramServiceRevenue>
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      <GrossRents>
        <Real>178929</Real>
        <Personal>0</Personal>
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      <LessRentalExpenses>
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        <Personal>0</Personal>
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      <RentalIncomeOrLoss>
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      <NetRentalIncomeOrLoss>
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        <UnrelatedBusinessRevenue>0</UnrelatedBusinessRevenue>
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      <OtherRevenueMisc>
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      <GrantsToDomesticOrgs>
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        <ProgramServices>120000</ProgramServices>
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      <GrantsToDomesticIndividuals>
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        <ProgramServices>0</ProgramServices>
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      <ForeignGrants>
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        <ProgramServices>0</ProgramServices>
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      <BenefitsToMembers>
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        <ProgramServices>0</ProgramServices>
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      <PensionPlanContributions>
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      <OtherEmployeeBenefits>
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        <ProgramServices>4845622</ProgramServices>
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      <PayrollTaxes>
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      <FeesForServicesLegal>
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        <ProgramServices>11301</ProgramServices>
        <ManagementAndGeneral>687449</ManagementAndGeneral>
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      <FeesForServicesAccounting>
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        <ManagementAndGeneral>106640</ManagementAndGeneral>
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      <FeesForServicesLobbying>
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        <ProgramServices>0</ProgramServices>
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      <FeesForServicesProfFundraising>
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        <Fundraising>6744</Fundraising>
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        <ProgramServices>10545400</ProgramServices>
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        <ProgramServices>89919</ProgramServices>
        <ManagementAndGeneral>9663</ManagementAndGeneral>
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      <OfficeExpenses>
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        <ProgramServices>14739854</ProgramServices>
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      <InformationTechnology>
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        <ProgramServices>1298747</ProgramServices>
        <ManagementAndGeneral>62154</ManagementAndGeneral>
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      <Royalties>
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        <ManagementAndGeneral>0</ManagementAndGeneral>
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      <Occupancy>
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        <ProgramServices>1678956</ProgramServices>
        <ManagementAndGeneral>22855</ManagementAndGeneral>
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      <Travel>
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        <ManagementAndGeneral>16619</ManagementAndGeneral>
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      <TravelEntrtnmntPublicOfficials>
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        <ProgramServices>63505</ProgramServices>
        <ManagementAndGeneral>19681</ManagementAndGeneral>
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        <ProgramServices>708193</ProgramServices>
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      <PaymentsToAffiliates>
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        <ManagementAndGeneral>68835</ManagementAndGeneral>
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        <ProgramServices>5502302</ProgramServices>
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        <ProgramServices>2847338</ProgramServices>
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        <ProgramServices>225100</ProgramServices>
        <ManagementAndGeneral>487861</ManagementAndGeneral>
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        <ProgramServices>101233786</ProgramServices>
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        <EOY>0</EOY>
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        <EOY>171515</EOY>
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        <EOY>1413035</EOY>
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      <PrepaidExpensesDeferredCharges>
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        <EOY>1057751</EOY>
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      <LandBuildingsEquipmentBasis>104097688</LandBuildingsEquipmentBasis>
      <LandBldgEquipmentAccumDeprec>51408268</LandBldgEquipmentAccumDeprec>
      <LandBuildingsEquipmentBasisNet>
        <BOY>54706913</BOY>
        <EOY>52689420</EOY>
      </LandBuildingsEquipmentBasisNet>
      <InvestmentsPubTradedSecurities>
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        <EOY>18185573</EOY>
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      <InvestmentsOtherSecurities>
        <BOY>489451</BOY>
        <EOY>437650</EOY>
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      <InvestmentsProgramRelated>
        <BOY>129347</BOY>
        <EOY>134526</EOY>
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      <IntangibleAssets>
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      <OtherAssetsTotal>
        <BOY>1640000</BOY>
        <EOY>2143340</EOY>
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      <TotalAssets>
        <BOY>91777100</BOY>
        <EOY>95467985</EOY>
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      <AccountsPayableAccruedExpenses>
        <BOY>13297762</BOY>
        <EOY>14314680</EOY>
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      <TaxExemptBondLiabilities>
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      <EscrowAccountLiability>
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      <LoansFromOfficersDirectors>
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        <EOY>0</EOY>
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      <TotalLiabilities>
        <BOY>46158901</BOY>
        <EOY>45613375</EOY>
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      <FollowSFAS117>X</FollowSFAS117>
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      <TotalNetAssetsFundBalances>
        <BOY>45618199</BOY>
        <EOY>49854610</EOY>
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      <TotalLiabNetAssetsFundBalances>
        <BOY>91777100</BOY>
        <EOY>95467985</EOY>
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      <InfoInScheduleOPartXI>X</InfoInScheduleOPartXI>
      <ReconcilationRevenueExpenses>2880830</ReconcilationRevenueExpenses>
      <ReconciliationUnrealizedInvest>2705947</ReconciliationUnrealizedInvest>
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      <ReconcilationInvestExpenses>0</ReconcilationInvestExpenses>
      <ReconcilationPriorAdjustment>0</ReconcilationPriorAdjustment>
      <ReconcilationOtherChanges>-1350366</ReconcilationOtherChanges>
      <MethodOfAccountingAccrual>X</MethodOfAccountingAccrual>
      <AccountantCompileOrReview>0</AccountantCompileOrReview>
      <FSAudited>1</FSAudited>
      <FSAuditedBasis>
        <FinancialStatementConsolidated>X</FinancialStatementConsolidated>
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      <AuditCommittee>1</AuditCommittee>
      <FederalGrantAuditRequired>0</FederalGrantAuditRequired>
    </IRS990>
    <IRS990ScheduleA documentId="R000002" softwareId="12000197" softwareVersion="v1.00">
      <Hospital170b1Aiii>X</Hospital170b1Aiii>
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        <ContributorNumber>RESTRICTED</ContributorNumber>
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        <AggregateContributions>RESTRICTED</AggregateContributions>
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        <InvestmentEarningsOrLosses>2044839</InvestmentEarningsOrLosses>
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      <EndowmentsHeldByRelatedOrgs>0</EndowmentsHeldByRelatedOrgs>
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        <InvestmentCostOrOtherBasis>0</InvestmentCostOrOtherBasis>
        <OtherCostOrOtherBasis>125271</OtherCostOrOtherBasis>
        <BookValue>125271</BookValue>
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        <BookValue>798094</BookValue>
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      <OtherLiabilities>
        <Description>Est Settlement with 3rd Party</Description>
        <Amount>4205784</Amount>
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      <OtherLiabilities>
        <Description>Est Insurance Claims</Description>
        <Amount>1860501</Amount>
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      <TotalOfAmounts>6066285</TotalOfAmounts>
      <FootnoteInPartXIII>X</FootnoteInPartXIII>
      <Form990ScheduleDPartXIII>
        <Identifier>SchD_P05_S00_L04</Identifier>
        <ReturnReference>Schedule D, Part V, Line 4</ReturnReference>
        <Explanation>Perm Endow funds are established by donor restricted gifts and maintained to provide a permanent source of income. The principal of which is kept in perpetuity. Board Designated Endow funds are established by the governing body to fund capital projects and/or improvements of the organization. Temp Restricted funds are established by donor restricted gifts that maintain a source of income for a specific period of time.</Explanation>
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        <Explanation>The Hospital and HMGI (as of April 2006) have been determined to be not-for-profit corporations as described in Section 501(c)(3), and the Realty Corp has been determined to be a not-for-profit corporation as described in Section 501(c)(2) of the Internal Revenue Code (the "Code") and are exempt from federal income taxes on related income pursuant to Section 501(a) of the Code. The IRS has also previously determined that the Hospital is not a private foundation because it is an organization described under the IRC section 170(i)(A)(iii). Any income not substantially related to these Organizations' exempt purposes may be considered unrelated business income under IRC Section 511 and, as such, subject to tax at normal corporate rates. In accordance with generally accepted accounting principles, the Organization annually evaluates its tax status and tax positions taken with respect to its operations and financial position. Tax years from 2008 through the current year remain open for examination by federal and state taxing authorities.</Explanation>
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        <Name>
          <BusinessNameLine1>Henry Heywood Memorial Hospital</BusinessNameLine1>
        </Name>
        <Address>
          <AddressLine1>242 Green Street</AddressLine1>
          <City>Gardner</City>
          <State>MA</State>
          <ZIPCode>01440</ZIPCode>
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      <Form990ScheduleHPartVI>
        <Identifier>SchH_P01_S00_L06a</Identifier>
        <ReturnReference>Schedule H, Part I, Line 6a</ReturnReference>
        <Explanation>The Organization makes it's annual Community Benefit Report available to the public by transmitting the report electronically to the Attorney General's Community Benefit office which then makes it public on their website.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P01_S00_L07</Identifier>
        <ReturnReference>Schedule H, Part I, Line 7</ReturnReference>
        <Explanation>The costing methodology used to calculate the amounts reported in the table in Part I, for lines 7a through 7c was based on the cost to charge ratio derived from the supplied Worksheet 2, in the IRS schedule H instructions. The costs for lines 7e through 7i were actual costs incurred.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P02_S00_L00</Identifier>
        <ReturnReference>Schedule H, Part II</ReturnReference>
        <Explanation>The Heywood Hospital's community Benefits Mission Statement is "Heywood Hospital is dedicated to the community benefit goals of improving the health status of our community, addressing the specific health needs of the under-served and collaborating with others to enhance quality and contain the growth of community healthcare costs".</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P02_S00_L04</Identifier>
        <ReturnReference>Schedule H, Part II, Line 4</ReturnReference>
        <Explanation>This year's expenses were related to Heywood Hospital's Green Team and their sponsorship of Earth Day events which included a recycling day and plant sales.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P02_S00_L06</Identifier>
        <ReturnReference>Schedule H, Part II, Line 6</ReturnReference>
        <Explanation>Heywood's approach to Community Benefits has been to collaborate with others through the Joint Coalition on Health and other coalitions to develop our plan, goals and strategies. Partners include the Joint Coalition on Health, Gardner Interagency Team, the CHNA, The Minority Coalition, Montachusetts Opportunity Council, Mount Wachusett Community College, the Community Health Connections Health Centers, North Central Human Services, Luc, Inc., Community Health Link, Gardner VNA, the Gardner Public Schools, the Winchendon Public Schools, the Health Foundation of Central MA, Kresge Foundation, the Dpt of Public Health, AHEC and others. At his time, we continue to focus our efforts on mental health and substance abuse, insuring those without jobs and/or insurance, addressing the needs of under-served populations, focusing on the needs of youth and children, and targeting adults and children with overweight and obesity issues which lead to chronic diseases and diabetes.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P02_S00_L08</Identifier>
        <ReturnReference>Schedule H, Part II, Line 8</ReturnReference>
        <Explanation>Heywood Hospital serves a medically underserved population area, because of this, the Hospital is constantly working to recruit and search for physicians to serve our community.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P03_S0A_L02</Identifier>
        <ReturnReference>Schedule H, Part III, Section A, Line 2</ReturnReference>
        <Explanation>The costing methodology used for line 2 was based on the cost charge ratio derived from the supplied worksheet 2 in the IRS sch H instructions.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P03_S0A_L03</Identifier>
        <ReturnReference>Schedule H, Part III, Section A, Line 3</ReturnReference>
        <Explanation>The methodology used for line 3 was to take the percentage of financial assistance applications that were due to inadequate documentation divided by the total applications received for FY 2013. This amounted to approximately 4.09% which was applied against the number on line2.. It is our belief that the $92,236 amount of bad debt should be included as a community benefit. As a ax exempt hospital, we must provide necessary services regardless of the patient's ability to pay for the service provided. As a not for profit, patient care is provided to all, regardless of ability to pay for that care, making quality patient care available to all in our community, regardless of their economic means, qualifies bad devts as a community benefit.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P03_S0A_L04</Identifier>
        <ReturnReference>Schedule H, Part III, Section A, Line 4</ReturnReference>
        <Explanation>The footnote can be found on Page 8 of the financial statements - footnote #2 under "Allowance of Doubtful Accounts".</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P03_S0B_L06</Identifier>
        <ReturnReference>Schedule H, Part III, Section B, Line 6</ReturnReference>
        <Explanation>The allowable costs on line 6 were obtained from our FY 2013 Medicare Cost Report, Worksheet D schedules.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P03_S0B_L08</Identifier>
        <ReturnReference>Schedule H, Part III, Section B, Line 8</ReturnReference>
        <Explanation>There is no shortfall.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P03_S0C_L09b</Identifier>
        <ReturnReference>Schedule H, Part III, Section C, Line 9b</ReturnReference>
        <Explanation>Heywood Hospital provides patients with information about financial assistance programs that are available through the Commonwealth of MA or through Heywood Hospital's own financial assistance program, which may cover all or some of their unpaid hospital bills. For those patients that request such assistance, Heywood Hospital assists patients by screening them for eligibility in an available public program and assisting them in applying for the program. These programs, include but are not limited to MassHealth, Commoneealth Care, Children's Medical Security Plan, Healthy Start, Health Safety Net and others. It is the patient's obligation to provide Heywood Hospital with accurate and timely information to determine if the patient is eligible to apply for certain health insurance programs. If the patient or guarantor is unable to provide the necessary information Heywood Hospital may make reasonable efforts to obtain any additional information from other sources. Information that Heywood obtains will be maintained in accordance with applicable federal and state privacy and security laws. The screening and application process for a public health insurance program is done through Virtual Gateway, which is an internet portal designed by the MA Executive Office of Health and Human Services. The Virtual Gateway manages the application process from the programs listed above, which is available for children, adults, seniors, veterans, homeless and disabled individuals. Heywood specifically assists the patient in completing the application and secure the necessary documentation required by the applicable financial assistance program. Heywod Hospital will then submit this document to the Commonwealth Office of Medicaid and assist the patient in any additional documentation if such is required by the Commonwealth after completing the application. All Virtual Gateway applications are reviewed and processed by the Commonweatlh of MA, Office of Medicaid. Special circumstance applications are reviewed and approved by the MA Division of Health Care Finance and Policy. Hospitals have no role in the determination of program eligibility made by the Commonwealth, but at the patient's request may take a direct role in appealing or decisions made by the Commonwealth to ensure accurate and timely adjudication of all hospital bills. If the patient does not comply with the request for documentation, then our standard collection procedures apply.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P05_S0B_L03</Identifier>
        <ReturnReference>Schedule H, Part V, Section B, Line 3</ReturnReference>
        <Explanation>The 2011 Community Health Needs Assessment of North Cental Massachusetts was a joint effort between MA Dept of Public Health's Community Health Network Area of North Central Massachusetts (CHNA 9) and the Joint Coalition on Health. The assessment is designed to provide information and analyses relative to the health status, issues, concerns and assets of the North Central Region of Massachusetts. The assessment includes 27 cities and towns covered by CHNA 9 of which Gardner, Ashburnham, Westminster, Winchendon, Templeton and Hubbardston are primary service areals of Heywood Hospital, and are included within the reporting region of Gardner. Comparisons are made to Massachusetts as a whole and to Healthy People 2010 goals. All data was gathered systematically utilizing standards which guided the methodologies. The quantitative data collected came from the Massachusetts Community Health Information Profile, the Massachusetts Dept of Public Health, the US Census Bureau, the MA Dept of Workforce Development, the MA Dept of Elementary and Secondary Education and the Massachusetts Behavorial Health Partnership. Qualitative data was gathered using focus groups and interviews that were conducted in cooperation with the Minority Coalition of North Central Beautiful Gate Church, Twin Cities CDC, Gardner CDC, Memorial Congregational Church, New Hope Community Church, Montachusestt Opportunity Council, in addition to other area agencies.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P05_S0B_L04</Identifier>
        <ReturnReference>Schedule H, Part V, Section B, Line 4</ReturnReference>
        <Explanation>Hospitals included in the development of the 2012 Community Health Needs Assessment are Heywood Hospital, Gardner, MA; HealthAlliance Hospital, Leominster MA; and Clinton Hospital, Clinton, MA.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P05_S0B_L12</Identifier>
        <ReturnReference>Schedule H, Part V, Section B, Line 12</ReturnReference>
        <Explanation>12h:Medical Hardship, wherein the patient's medical expenses exceed the patient's income</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P05_S0B_L18</Identifier>
        <ReturnReference>Schedule H, Part V, Section B, Line 18</ReturnReference>
        <Explanation>18e: The Hospital posts general notices throughout the hospital about the financial assistance policy.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P06_S00_L02</Identifier>
        <ReturnReference>Schedule H, Part VI, Line 2</ReturnReference>
        <Explanation>Heywood Hospital assesses the health needs of the communities it serves in a variety of ways in addition to the CHNA. The Patient and Family Advisory Council which meets every other month includes 14 patients and two hospital representatives. This council, comprised of former patients and their families, provides general input on community needs, as well as input on hospital-specific services and opportunities for improvement. In addition, the hospital works closely throughout the year with area social service agencies obtaining input on community health needs including, Gardner Board of Health, the Joint Coalition on Healthcare, the Minority Coalition of North Central MA, Gardner CDC, the Massachusetts Department of Public Health, more than 100 agencies belonging to the Suicide Prevention Taskforce, Gardner Public Schools, Ashburnham Public Schools, Winchendon Public Schools, Gardner Area Interagency Team, Mount Wachusett Community College, Alzheimer Association, Montachusett Veterans Outreach, Gardner Area Seniors, Gardner VNA and the Greater Gardner Religious Council. The hospital solicits feedback from social service and nursing staff, as well as physicians regarding patient feedback. The hospital also provides space for/and facilitates support groups which provide feedback on community interests and needs.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P06_S00_L03</Identifier>
        <ReturnReference>Schedule H, Part VI, Line 3</ReturnReference>
        <Explanation>General Principles: For those patients who are uninsured or under-insured, Heywood Hospital will work with them to assist with applying for available financial assistance programs that may cover some or all of their unpaid hospital bills. In order to help uninsured and under-insured patients find available and appropriate financial assistance programs, Heywood Hospital will provide all patients with a general notice of the availability of programs in both the bills that are sent to patients as well as in general notices that are posted throughout the hospital. The goal of these notices is to assist patients in applying for coverage within a financial assistance program, such as MassHealth, Commonwealth Care, Children's Medical Security Plan, Healthy Start and Health Safety Net. When applicable, Heywood Hospital may also assist patients in applying for coverage of services as a Medical Hardship based on the patients who are low income through Heywood Hospital's own internal financial assistance program. Heywood Hospital will also notify the patient about available payment plans that may available to them based on their family size and income. Role of Hospital Patient Financial Counselors and other Finance staff: Heywood Hospital will try to identify available coverage options for patients who may be uninsured or under-insured with their current insurance program when the patient is scheduling their services, while the patient is in Heywood Hospital, upon discharge, and for a reasonable time following discharge from the hospital. The hospital registration and admission staff will direct all patients seeking available coverage options or financial assistance to the hospital's patient financial counseling office to determine if they are eligible and then o screen for eligibility in an appropriate coverage option. Heywood Hospital will then assist the patient in applying for the appropriate coverage options that are available or notify them of the availability of financial assistance through the hospital's own internal financial assistance program. Heywood Hospital will also provide information on how to contact the appropriate staff within the hospital's finance office to verify the accuracy of the hospital bill or to dispute certain charges. Notification Practices: Heywood Hospital will post a notice of availability of financial assistance in the following locations; 1) Service Delivery Areas such as Inpatient, Clinic and Emergency Department admissions and registration areas. 2) Patient Financial Counselor areas. 3) Central Admission and Registration areas. and 4) Business office areas that are open to patients. Posted signs will be clearly visible and legible to patients visiting these areas. Heywood Hospital will also include a notice about the availability of financial assistance in all initial bills. When the patient contacts Heywood Hospital, the hospital finance staff will attempt to identify if a patient qualifies for a public financial assistance program or a payment plan... A patient who is enrolled in a public financial assistance program may qualify for certain plans. Patients may also qualify for additional assistance based on Heywood Hospital's own internal criteria for financial assistance, or qualify for coverage of services as a Medical Hardship based on the patient's documented income and allowable medical expenses. For cases where Heywood Hospital is using the Virtual Gateway application, the hospital will assist the patient in completing the application for MassHealth, Commonwealth Care, Children's Medical Security Plan, Healthy Start, Health Safety Net or other forms of financial assistance programs, as they become part of the Virtual Gateway program.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P06_S00_L04</Identifier>
        <ReturnReference>Schedule H, Part VI, Line 4</ReturnReference>
        <Explanation>The Greater Gardner area, comprised of the City of Gardner and five surrounding towns, has a population of 60,000 people , a median income below the state average and an unemployment rate above the state average. The community has been affected by the loss of the furniture industry over the past few decades, and by the current economic downturn. Mental Health and Substance Abuse are significant challenges for many residents of the area. The Hospital is the largest employer in the area, with around 1,000 employees. The community is largely white, non hispanic, but has a growing hispanic population. Gardner is one of three cities in the region the others are Fitchburg and Leominster which frequently collaborates for the betterment of the region. Heywood Hospital collaborates with the competing hospital in the Fitchburg Leominster area, HealthAlliance, on the community health improvement activities.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P06_S00_L05</Identifier>
        <ReturnReference>Schedule H, Part VI, Line 5</ReturnReference>
        <Explanation>The Greater Gardner area, comprised of the City of Gardner and five surrounding towns, has a population of 60,000 people , a median income below the state average and an unemployment rate above the state average. The community has been affected by the loss of the furniture industry over the past few decades, and by the current economic downturn. Mental Health and Substance abuse are significant challenges for many residents of the area. The Hospital is the largest employer in the area, with around 1,000 employees. The community is largely white, non Hispanic, but has a growing Hispanic population. Gardner is one of three cities in the region the others are Fitchburg and Leominster which frequently collaborates for the betterment of the region. Heywood Hospital collaborates with the competing hospital in the Fitchburg Leominster area, HealthAlliance, on the community health improvement activities.</Explanation>
      </Form990ScheduleHPartVI>
      <Form990ScheduleHPartVI>
        <Identifier>SchH_P06_S00_L06</Identifier>
        <ReturnReference>Schedule H, Part VI, Line 6</ReturnReference>
        <Explanation>Heywood Hospital works closely with the community to promote health in areas identified by the 2011 Community Health Needs Assessment (CHNA) through a variety of means. The hospital works with area school systems to address childhood obesity and onset of adult diabetes through nutrition/fitness programs targeting young students K-2, in order to help develop healthy habits which may result in a reduction of chronic illness and obesity as indicated in the 2011 CHNA. Financial counselors help uninsured populations, ncluding those recently unemployed and those experiencing financial hardship to enroll in appropriate programs to ensure healthcare coverage, an identified barrier to obtaining health care, as indicated in the 2011 CHNA. Community programs targeting nutrition and fitness are offered free and at reduced rates focusing on nutrition, healthy cooking and consistent exercise, focusing on the reduction of chronic disease including diabetes and cardiovascular disease in adults as indicated in the 2011 CHNA. Operation of a school-based health center which enrolls an average of 79% of all students at the school, providing nearly 1000 behavioral health visits annually, addressing higher than normal suicide and substance abuse rate, as indicated in the 2011 CHNA, The Suicide Prevention Taskforce, which partners with approximately 100 area social service agencies, provides educational tools and raises community and legislative awareness of significant area mental health and substance abuse issues, resulting in a Gardner suicide rate approximately twice the state average. Continue to work with the Minority Coalition, Joint Coalition of Health and other community agencies to raise awareness and skills among health providers to reduce disparities and strive for health equity.</Explanation>
      </Form990ScheduleHPartVI>
    </IRS990ScheduleH>
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      <RecordsMaintained>1</RecordsMaintained>
      <RecipientTable>
        <RecipientNameBusiness>
          <BusinessNameLine1>Montachusett Home Care Corp</BusinessNameLine1>
        </RecipientNameBusiness>
        <AddressUS>
          <AddressLine1>680 Mechanic St</AddressLine1>
          <City>Leominster</City>
          <State>MA</State>
          <ZIPCode>01453</ZIPCode>
        </AddressUS>
        <EINOfRecipient>042551175</EINOfRecipient>
        <IRCSection>501(c)(3)</IRCSection>
        <AmountOfCashGrant>76800</AmountOfCashGrant>
        <AmountOfNonCashAssistance>0</AmountOfNonCashAssistance>
        <MethodOfValuation>N/A</MethodOfValuation>
        <DescriptionOfNonCashAssistance>N/A</DescriptionOfNonCashAssistance>
        <PurposeOfGrant>The funds will be used by the Community Health Network of North Central MA as support and collaborative community health assessment work.</PurposeOfGrant>
      </RecipientTable>
      <RecipientTable>
        <RecipientNameBusiness>
          <BusinessNameLine1>Montachusett Opportunity Council</BusinessNameLine1>
        </RecipientNameBusiness>
        <AddressUS>
          <AddressLine1>133 Pritchard St</AddressLine1>
          <City>Fitchburg</City>
          <State>MA</State>
          <ZIPCode>01420</ZIPCode>
        </AddressUS>
        <EINOfRecipient>042401111</EINOfRecipient>
        <IRCSection>501(c)(3)</IRCSection>
        <AmountOfCashGrant>43200</AmountOfCashGrant>
        <AmountOfNonCashAssistance>0</AmountOfNonCashAssistance>
        <MethodOfValuation>N/A</MethodOfValuation>
        <DescriptionOfNonCashAssistance>N/A</DescriptionOfNonCashAssistance>
        <PurposeOfGrant>The funds will be used by Joint Coalition on Health as support of operations, to provide Community Health grants in conjunction with identified priorities of the JCOH service area, and to support the Gardner Area InterAgency Team.</PurposeOfGrant>
      </RecipientTable>
      <TotalNbrOf501C3AndGovtGrants>2</TotalNbrOf501C3AndGovtGrants>
      <TotalNbrOfOtherOrganizations>0</TotalNbrOfOtherOrganizations>
      <Form990ScheduleIPartIV>
        <Identifier>SchI_P01_S00_L02</Identifier>
        <ReturnReference>Schedule I, Part I, Line 2</ReturnReference>
        <Explanation>Montachusett Home Care Corp and the Community Health Network of MA file an annual report with the Office of Healthy Communities that contains a summary of how the funds are allocated.</Explanation>
      </Form990ScheduleIPartIV>
    </IRS990ScheduleI>
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      <CompensationSurvey>X</CompensationSurvey>
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        <NamePerson>Winfield Brown</NamePerson>
        <Title>President /CEO</Title>
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        <NamePerson>Robert Crosby</NamePerson>
        <Title>Sr VP of Finance / CFO</Title>
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        <NamePerson>Michael Grimmer</NamePerson>
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        <NamePerson>Tina Santos</NamePerson>
        <Title>VP of Patient Care Srvcs/CNO</Title>
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      </Form990ScheduleJPartII>
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        <NamePerson>Thomas Cady</NamePerson>
        <Title>VP of Human Resources</Title>
        <BaseCompensationFilingOrg>153094</BaseCompensationFilingOrg>
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        <NamePerson>Rose Kavalchuck</NamePerson>
        <Title>VP of Quality Services</Title>
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        <NamePerson>David Gill</NamePerson>
        <Title>Staff Phychologist</Title>
        <BaseCompensationFilingOrg>253233</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>0</CompBasedOnRelatedOrgs>
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        <NamePerson>Faith Pinkerton</NamePerson>
        <Title>Emergency Physician</Title>
        <BaseCompensationFilingOrg>182352</BaseCompensationFilingOrg>
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      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>Sheila Ebert</NamePerson>
        <Title>Oncology Physician</Title>
        <BaseCompensationFilingOrg>195570</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>0</CompBasedOnRelatedOrgs>
        <BonusFilingOrg>0</BonusFilingOrg>
        <BonusRelatedOrgs>0</BonusRelatedOrgs>
        <OtherCompensationFilingOrg>499</OtherCompensationFilingOrg>
        <OtherCompensationRelatedOrgs>0</OtherCompensationRelatedOrgs>
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        <NamePerson>Alice Vaine</NamePerson>
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        <NamePerson>James Mullen</NamePerson>
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      <Form990ScheduleJPartIII>
        <Identifier>SchJ_P01_S00_L01a</Identifier>
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        <Explanation>Housing allowance provided to Michael Grimmer, VP of Support Services, per contract. Paid through his weekly salary.</Explanation>
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      <Form990ScheduleJPartIII>
        <Identifier>SchJ_P01_S00_L01b</Identifier>
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        <Explanation>James Mullen, former CNO received severance payments in CY 2012. Total severance paid in 2012 was $101,328.</Explanation>
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      <Form990ScheduleJPartIII>
        <Identifier>SchJ_P01_S00_L06</Identifier>
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        <Explanation>Heywood Hospital accrues 15% of the executive team's salary for a bonus payment that is based on the financial condition of the hospital and other quality based criteria.</Explanation>
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        <ReturnReference>Form 990, Part III, Line 3</ReturnReference>
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      </GeneralExplanation>
      <GeneralExplanation>
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      </GeneralExplanation>
      <GeneralExplanation>
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        <Explanation>Annually, a Conflict of Interest form is sent out to the managers, trustees and employees with broad discretionary authority. These forms are required to be signed and are monitored by the Corporate Compliance office for completion.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>F990_P06_S0B_L15</Identifier>
        <ReturnReference>Form 990, Part VI, Section B, Line 15</ReturnReference>
        <Explanation>The CEO and Officer's salary is determined by the market data provided to the search committee by a search firm, an independent third party. This data supplemented the first hand knowledge of other comparable facilities in New England and that search firm had based on prior searches. Sources such as the Massachusetts Hospital Salary Survey and intimate knowledge of the going salaries for senior executives in healthcare also played a major role in determining salaries</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>F990_P06_S0C_L19</Identifier>
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        <Explanation>The organization makes the governing documents, conflict of interest policy and financial statements available to the public by providing completed copies to the Administrative Assistant, who provides copies upon request.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>F990_P11_S00_L09</Identifier>
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        <Explanation>The amount that makes up the other changes in net assets or fund balance is from discounts on pledge receivables and inter-corporate and inter-corporate transfers to related organizations, to support their operations.</Explanation>
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        </NameOfOtherOrganization>
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        <MethodOfAmtDetermination>Actual Cost.</MethodOfAmtDetermination>
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