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        <DescriptionProgramSrvcAccomTxt>With the internet serving as the primary information source for patients seeking knowledge about their neutropenia and guidance on how to manage it, we have upgraded our website neutropenianet.org with important new features. Newly diagnosed patients can sign up for a free information packet complete with a patient handbook authored by expert physicians and a customizable ER card to present to hospital emergency personnel. Information packets are shipped at no cost to all who ask. We have added short videos of expert hematologists speaking about the diagnosis and treatment of chronic neutropenia. Patients are invited to share their stories which we post for others to read. The firsthand knowledge of the struggle other patients face gives comfort and eases the isolation that comes from living with an extremely rare disease. We are continuing with our Peer Support program linking patients with peer support volunteers who have participated in a training program. We respond personally to hundreds of inquiries from patients and families seeking specific information or guidance related to their neutropenia. In 2014 we had over 23,000 new visitors to our website with average page sessions nearly two minutes. Nearly 6,000 returning visitors spent an average of 2.55 minutes per visit. For some patients their visit to our website opens up a new path for them, one that leads to medical information that changes their life.</DescriptionProgramSrvcAccomTxt>
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