2015-02-09T12:03:06-06:00 2014-06-30 270472389 C G UHLENBERG LLP 333 TWIN DOLPHIN DRIVE SUITE 230 REDWOOD CITY CA 94065 990 2013-07-01 943397402 OMBUDSMAN SERVICES OF SAN MATEO COUNTY INC OMBU 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 TIPPY IRWIN EXEC DIRECTOR 6507805707 2015-01-28 1 PEGGY H CHEN P00910398 6502276799 2013 2016-03-07 17:11:31Z TIPPY IRWIN 711 NEVADA STREET REDWOOD CITY CA 94061 1758611 0 X WWW.OSSMC.ORG X 2001 CA TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES. 11 11 7 36 0 0 754328 1705879 1787 0 18371 40869 7111 11853 781597 1758601 0 0 0 0 403369 421794 0 0 0 84712 103460 488081 525254 293516 1233347 1143531 2447062 63207 42959 1080324 2404103 X TO ACTIVELY PROMOTE STANDARDS OF EXCELLENCE IN ADVOCACY AND ENHANCEMENT OF THE QUALITY OF LIFE FOR RESIDENTS OF LONG-TERM CARE FACILITIES IN THE SAN MATEO COUNTY. 0 0 222913 COMPLAINT INVESTIGATION AND FACILITY MONITORING: STATE CERTIFIED OMBUDSMEN MONITOR FACILITIES FOR QUALITY OF CARE, QUALITY OF LIFE AND VIOLATION OF RESIDENTS' RIGHTS. IN 2013-14 FISCAL YEARS, ITS JURISDICTION INCLUDED 17 NURSING HOMES, 310 RESIDENTIAL CARE FACILITIES FOR THE ELDERLY, 36 INTERMEDIATE CARE FACILITIES, 2 ADULT DAY CARE CENTERS, 2 ADULT DAY HEALTH CENTERS, 121 ADULT RESIDENTIAL FACILITIES, 4 ADULT RESIDENTIAL FACILITIES FOR PERSONS WITH SPECIAL HEALTH NEEDS, 4 SOCIAL REHAB FACILITIES FOR A TOTAL OF 516 FACILITIES WITH 8967CLIENTS. OMBUDSMEN MADE A TOTAL OF 5,229 VISITS TO THE FACILITIES AND INVESTIGATED AND CLOSED 1104 CASES ENCOMPASSING 1392 COMPLAINTS, 183 OF WHICH INVOLVED ALLEGATIONS OF ABUSE. 81060 RECRUITMENT AND TRAINING: THE PROGRAM PROVIDES TRAINING TO VOLUNTEERS TO OBTAIN AND MAINTAIN STATE CERTIFICATION. THE TRAINING PROGRAM INCLUDES 36 HOURS OF CLASSROOM TRAINING FOLLOWED BY AN INTERNSHIP PERIOD OF APPROXIMATELY 30 DAYS. DURING THE INTERNSHIP THE STUDENT OMBUDSMEN ARE PROVIDED WITH HANDS-ON GUIDANCE ON HOW TO MONITOR FACILITIES; ACCEPT, INVESTIGATE AND DOCUMENT THEIR FINDINGS. IN ADDITION WE PROVIDE 2 HOURS OF ON-GOING TRAINING FOR ALL OMBUDSMEN EACH MONTH. DURING FY 2012/13 WE TRAINED AND CERTIFIED 3 NEW OMBUDSMEN WHO JOIN OUR TEAM. UNFORTUNATELY WE LOST A NUMBER OF OMBUDSMEN WHO EITHER RETIRED, PASSED AWAY OR MOVED ON TO OTHER OPPORTUNITIES LEAVING US WITH A TOTAL OF 34 FIELD OMBUDSMEN. TOGETHER THEY PROVIDED A TOTAL OF 6,109 VOLUNTEER HOURS OVER THE ONE YEAR PERIOD. IN ADDITION WE PROVIDED 10 TWO HOUR TRAINING SESSIONS THROUGHOUT THE YEAR TO ALL OMBUDSMEN WHO MUST ATTEND 12 HOURS OF ONGOING TRAINING EACH YEAR TO MAINTAIN STATE CERTIFICATION. 101324 COMMUNITY EDUCATION AND ADVOCACY: DURING THE YEAR OMBUDSMEN MADE 26 PRESENTATIONS AT COMMUNITY EVENTS AND PROVIDED 40 IN-SERVICE TRAININGS TO FACILITY STAFF ON A VARIETY OF TOPICS, INCLUDING BUT NOT LIMITED TO, ELDER ABUSE, ABUSE REPORTING, RESIDENTS' RIGHTS AND EMERGENCY PLANNING. IN ADDITION THE OMBUDSMEN PROVIDED 521 CONSULTATIONS TO INDIVIDUALS ON A BROAD BASE OF TOPICS RELATED TO ELDER CARE ISSUES, INCLUDING PROVIDING FAMILIES WITH ASSISTANCE IN SELECTING A LONG-TERM CARE FACILITY FOR A FAMILY MEMBER. 405297 1 1 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 7 1 0 0 0 0 0 0 0 0 X 11 11 0 0 0 0 0 1 0 1 1 0 0 1 0 0 0 1 1 0 CA X TIPPY IRWIN 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 HAROLD HUGHES BOARD MEMBER 2.50 X 0 0 0 MONIKA LEE BOARD MEMBER 2.50 X 0 0 0 RICH GARBARINO DIRECTORS 2.50 X 0 0 0 BOB MONTEVALDO TREASURER 2.50 X 0 0 0 KIRSTEN WEISS BOARD MEMBER 2.50 X 0 0 0 BOB PEREZ PRESIDENT 2.50 X 0 0 0 DEBORAH BEACH GIORDANO VICE PRESIDENT 2.50 X 0 0 0 JOY ROBINSON BOARD MEMBER 2.50 X 0 0 0 CINDY SAFE BOARD MEMBER 2.50 X 0 0 0 ELIZABETH L IRWIN EXECUTIVE DIRECTOR 35.00 X 98619 0 0 98619 0 0 0 0 0 0 0 259685 1446194 1705879 40869 40869 11863 10 11853 11853 1758601 40869 0 11853 98619 77909 20710 266775 210753 56022 24862 19641 5221 31538 24915 6623 9995 9995 13456 10630 2826 5688 4493 1195 11636 9193 2443 5299 5299 2325 1837 488 9860 7789 2071 EVENTS 13080 10333 2747 VOLUNTEER EXPENSE 8756 8756 SPECIAL PROJECT 6532 6532 TELEPHONE 5704 4506 1198 11129 8010 3119 525254 405297 119957 0 250645 1229013 38929 45478 5819 8422 14713 7241 4440 7472 843698 1156677 1143531 2447062 38207 42959 25000 0 63207 42959 X 0 0 0 0 1080324 2404103 1080324 2404103 1143531 2447062 1233347 100005 -9753 180 0 X 0 0 0 X 566712 559734 496902 463927 467521 2554796 566712 559734 496902 463927 467521 2554796 2554796 3162 2830 3990 18371 40869 69222 2624018 0.97360 0.98730 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 14713 7241 7472 7472 INVESTMENT IN MUTUAL FUNDS 1156677 F 1156677 X 0 0 0 0 0 0 0 0 0 FORM 990, PART VI, SECTION A, LINE 7A POTENTIAL BOARD MEMBERS ARE TYPICALLY RECOMMENDED BY THOSE SERVING ON THE BOARD. THERE IS A PROCESS WHICH INCLUDES AN INTERVIEW BY THE BOARD BEFORE THE NEW MEMBER IS VOTED IN BY A SIMPLE MAJORITY OF BOARD MEMBERS. FORM 990, PART VI, SECTION B, LINE 11 FORM 990 WILL BE REVIEWED BY EXECUTIVE DIRECTOR OF THE ORGANIZATION THEN THE TREASURER ALSO REVIEW IT BEFORE IT IS FILED. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION OF THE ORGANIZATION'S EXECUTIVE DIRECTOR OR TOP MANAGEMENT OFFICIAL IS ALWAYS APPROVED BY BOARD OF MEMBERS. FORM 990, PART VI, SECTION C, LINE 19 THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENT IS AVAILABLE TO PUBLIC UPON REQUESTED.