2016-01-20T15:02:03-06:00 2015-06-30 042571780 ALEXANDER ARONSON FINNING & CO PC 21 EAST MAIN STREET WESTBORO MA 01581 990 2014-07-01 042485308 FAMILY HEALTH CENTER OF WORCESTERINC FAMI 5088607975 26 QUEEN STREET WORCESTER MA 01610 FRANCES ANTHES PRESIDENT AND CEO 5088607975 2016-01-11 1 MATTHEW HUTT CPA P01070603 5083669100 2016-01-06 2014 2016-04-25 22:37:26Z FRANCES ANTHES 26 QUEEN STREET WORCESTER MA 01610 34315929 0 X WWW.FHCW.ORG X 1972 MA AS A FEDERALLY FUNDED COMMUNITY HEALTH CENTER, FAMILY HEALTH CENTER OF WORCESTER PROVIDED MEDICAL, DENTAL, SOCIAL SERVICES AND ADDITIONAL NUTRITION SERVICES FOR A TOTAL OF 36,000 PATIENTS. THE MAIN ACCOMPLISHMENT ATTAINED BY FAMILY HEALTH WAS THE EXPANDED ACCESS TO NEEDED PRIMARY HEALTH CARE SERVICES, SPECIFICALLY BY CREATING BETTER EFFICIENCIES AND PRODUCTIVITY THROUGH RENOVATIONS AND UPDATING EQUIPMENT. OUR MAIN SITE REQUIRED RENOVATION AND RE-PURPOSING OF EXISTING SPACE TO EXPAND PRIMARY CARE TO ACCOMMODATE NEW PATIENTS WHILE BETTER CONNECTING THE UNINSURED. 22 22 562 57 0 0 12761581 12554847 18481641 21617987 8006 83072 344682 36582 31595910 34292488 0 0 0 0 19568540 22704913 0 0 0 8739581 9884063 28308121 32588976 3287789 1703512 12755751 13508068 5102730 4151535 7653021 9356533 X FAMILY HEALTH CENTER OF WORCESTER (FHCW) IS A JOINT COMMISSION ACCREDITED, FEDERALLY-QUALIFIED COMMUNITY HEALTH CENTER THAT IMPROVES THE HEALTH AND WELL-BEING OF TRADITIONALLY UNDERSERVED AND CULTURALLY DIVERSE POPULATIONS IN THE GREATER WORCESTER AREA BY PROVIDING ACCESSIBLE, HIGH-QUALITY, COMPREHENSIVE PRIMARY CARE, DENTAL CARE AND SOCIAL SERVICES TO INDIVIDUALS AND FAMILIES REGARDLESS OF THEIR ABILITY TO PAY. 0 0 16386037 12559000 PRIMARY HEALTH CARE SERVICES - FHCW'S TEAM IS COMPRISED OF MORE THAN 345 MEDICAL, DENTAL, SOCIAL SERVICE AND OTHER CLINICAL PROVIDERS, PHARMACISTS, NUTRITIONISTS, INTERPRETERS, HEALTH BENEFITS ADVISORS AND VOLUNTEERS WHO SERVE OUR PATIENTS WITH RESPECT AND COMPASSION. WE PROVIDE SERVICES IN 37 LANGUAGES, INCLUDING: ALBANIAN, ARABIC, BURMESE, FARSI, FRENCH, GERMAN, CAMBODIAN, CHINESE, CREOLE, HINDI, KABA, KHMER, NEPALI, POLISH, PORTUGUESE, RUSSIAN, SANGO, SPANISH, SWEDISH, SOMALI, SWAHILI, TWI, URDU, VIETNAMESE AND MORE.IN FY 2015, WE SERVED 38,500 INDIVIDUALS WITH MEDICAL, DENTAL, VISION, MENTAL HEALTH AND SOCIAL SERVICES, NUTRITION COUNSELING, HEALTH BENEFITS ADVISING AND SCHOOL-BASED HEALTH SERVICES THROUGH 126,000+ CLINICAL VISITS AND ALMOST 35,000 NUTRITION VISITS FOR LOW-INCOME CLIENTS. 97% OF OUR PATIENTS HAVE INCOMES BELOW 200% OF POVERTY AND 87% LIVE BELOW 100% OF POVERTY. 45% OF OUR PATIENTS ARE BEST SERVED IN A LANGUAGE OTHER THAN ENGLISH.FHCW ATTAINED THE NATIONAL CENTER OF QUALITY ASSURANCE (NCQA) PATIENT CENTERED MEDICAL HOME LEVEL 2 RECOGNITION ON OCTOBER 18, 2013 AND ARE NOW WORKING TO ACHIEVE LEVEL 3, NCQA'S HIGHEST LEVEL OF RECOGNITION, WHICH WE ANTICIPATE ACCOMPLISHING IN THE FALL OF 2015. NCQA IS A NOT-FOR-PROFIT ORGANIZATION DEDICATED TO IMPROVING THE QUALITY AND COORDINATION OF CARE IN THE NATION'S HEALTH SYSTEM. PCMH STANDARDS EMPHASIZE THE USE OF SYSTEMATIC, PATIENT-CENTERED AND COORDINATED CARE THAT SUPPORTS ACCESS, COMMUNICATION AND PATIENT INVOLVEMENT.FHCW PROVIDES HIGH QUALITY, COMPREHENSIVE, CULTURALLY COMPETENT, PATIENT-CENTERED PRIMARY MEDICAL CARE (FAMILY MEDICINE), DENTAL CARE, BEHAVIORAL/MENTAL HEALTH SERVICES, URGENT/SAME-DAY/WALK-IN CARE, REFUGEE/IMMIGRANT HEALTH SERVICES, HOMELESS FAMILIES PROGRAM, HIV/AIDS INTEGRATED CARE PROGRAM, O/B PRENATAL CARE AND DELIVERY PROGRAM, VISION SERVICES, PHARMACY, LAB, RADIOLOGY (X-RAY, ULTRASOUND, DIGITAL MAMMOGRAPHY), OUTPATIENT SUBOXONE TREATMENT, CENTERING PREGNANCY GROUP PRENATAL CARE, BABY CAFE TO SUPPORT NEW MOTHERS, WOMEN INFANTS AND CHILDREN (WIC) NUTRITION PROGRAM FOR THE REGION, TEEN HEALTH CLINIC, HEALTH EDUCATION OUTREACH, AND SCHOOL-BASED HEALTH SERVICES AT 7 PUBLIC SCHOOL LOCATIONS IN WORCESTER AND WEBSTER. FHCW PROVIDES SERVICES IN A FAMILY PRACTICE MODEL WHERE EVERY PATIENT IS SEEN IN THE CONTEXT OF HIS/HER FAMILY, CULTURE AND COMMUNITY. TO ASSURE PATIENT ACCESS TO CARE, FHCW OFFERS AN ARRAY OF WRAPAROUND ENABLING SERVICES INCLUDING HEALTH BENEFITS ADVISING (MULTILINGUAL CERTIFIED APPLICATIONS COUNSELORS), HEALTH EDUCATION OUTREACH, MEDICAL INTERPRETATION AND CULTURAL CASE MANAGEMENT, NURSING CARE MANAGEMENT, CHRONIC DISEASE CARE COORDINATION, TRANSPORTATION ASSISTANCE, EMERGENCY FOOD VOUCHERS, PATIENT NAVIGATION, AND CONNECTION TO COMMUNITY-BASED SUPPORT SERVICES. FHCW PROVIDES SERVICES AT 15 LOCATIONS IN WORCESTER, MILLBURY, SOUTHBRIDGE, AND WEBSTER. FHCW'S MAIN CLINICAL AND ADMINISTRATIVE SITE IS LOCATED AT 26 QUEEN STREET IN DOWNTOWN WORCESTER, FORMERLY THE HOME OF WORCESTER CITY HOSPITAL. OUR NEWEST SITE IN SOUTHBRIDGE AT 32 ORCHARD STREET OPENED ON MARCH 31, 2014 TO MEET THE PRIMARY CARE NEEDS OF MEDICALLY UNDERSERVED LOW-INCOME RESIDENTS IN THE SOUTHBRIDGE AREA. IT HAS BECOME EVIDENT THAT WE NEED TO ADDRESS THE ORAL HEALTH NEEDS OF CURRENT PATIENTS AND OTHER LOW-INCOME SOUTHBRIDGE AREA RESIDENTS AND WE EXPECT TO BEGIN OFFERING DENTAL SERVICES IN SOUTHBRIDGE IN JULY 2015.FHCW IS AN ACADEMIC HEALTH CENTER COMMITTED TO WORKFORCE DEVELOPMENT TO HELP MEET THE NEED FOR PROVIDERS TO WORK IN UNDERSERVED COMMUNITIES THROUGH OUR FAMILY MEDICINE RESIDENCY (SINCE 1974), FAMILY NURSE PRACTITIONER RESIDENCY (SINCE 2009), ADVANCED EDUCATION IN GENERAL DENTISTRY RESIDENCY (SINCE 2005), POST-DOCTORAL PSYCHOLOGY FELLOWSHIP, SOCIAL WORK (MSW) INTERNSHIP PROGRAM, DOCTOR OF PHARMACY INTERNSHIP PROGRAM, AND TRAINING PROGRAMS FOR MEDICAL STUDENTS, NURSES, PHLEBOTOMISTS, AND OPTOMETRISTS (2014). OUR MOST RECENT ACADEMIC TRAINING PROGRAM, IMPLEMENTED IN COLLABORATION WITH THE MA COLLEGE OF PHARMACY & HEALTH SCIENCES (MCPHS), TRAINS GRADUATE OPTOMETRY STUDENTS. OUR NEW VISION CLINIC OPENED FOR PATIENT CARE ON MAY 27, 2014. WE NOW TRAIN 62 GRADUATE STUDENTS PER SEMESTER, WHO ARE ACCOMPANIED BY FACULTY PRECEPTORS ON ROTATION, CONDUCTING EYE EXAMS FOR UP TO 64 PATIENTS IN ONE AND A HALF HOUR VISITS PER WEEK. EACH EXAM IS CONDUCTED BY 2 STUDENTS AND A PRECEPTOR AND OFFERS OPTOMETRISTS THE OPPORTUNITY TO VIEW A WIDE RANGE OF HEALTH CONDITIONS IMPACTING VISION. A MAJOR ACCOMPLISHMENT IN FY'15 WAS THE OPENING OF OUR NEW OPTICAL RETAIL SHOP, WHICH CONNECTS LOW-INCOME PATIENTS TO AFFORDABLE EYEWEAR WITHOUT REGARD FOR ABILITY TO PAY, IN DECEMBER 2014. 3461355 4951925 PHARMACY - PROVIDES PRESCRIPTION DRUGS TO ADULTS AND CHILDREN. 2645382 2248474 DENTAL - ADULT AND PEDIATRIC DENTAL SERVICES - IN FISCAL YEAR 2015,FAMILY HEALTH CENTER OF WORCESTER PERFORMED 19,979 DENTAL VISITS. 1599810 515747 LABORATORY 893138 408251 RADIOLOGY 710828 433674 MENTAL HEALTH 1454929 0 WOMEN, INFANTS, AND CHILDREN (WIC) 1469813 341930 SCHOOL BASED HEALTH CENTER 254289 185689 VISION SERVICES 1208849 20405 ALL OTHER PROGRAMS 7591656 1905696 30084430 1 1 0 1 0 0 0 0 0 0 1 0 0 0 1 1 0 1 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 1 46 0 562 1 0 0 0 0 0 0 0 0 0 0 0 0 X 22 22 0 0 0 0 0 0 0 1 1 0 1 1 1 1 1 1 1 1 1 1 0 MA X JEAN LEFEBVRE CFO 5088607998 26 QUEEN STREET WORCESTER MA 01610 MARJORIE H PURVES CLERK 1.00 1.00 X X 0 0 0 JANELLE SALMON-PERSON MEMBER 1.00 X 0 0 0 JOHN K TRUE TREASURER 1.00 1.00 X X 0 0 0 MARGARET P MIDDAUGH MEMBER 1.00 X 0 0 0 LYNDA E ROWE VICE CHAIRPERSON 1.00 1.00 X X 0 0 0 ELLEN S MORE PHD AT-LARGE MEMBER 1.00 1.00 X X 0 0 0 SARMAD MAARIJ MEMBER 1.00 X 0 0 0 DOREEN M SAMUELS MEMBER 1.00 X 0 0 0 JOSEPH O SCARDINO ESQ MEMBER 1.00 X 0 0 0 TOM P MALLETT MEMBER 1.00 X 0 0 0 REV LOUIS G BOND CHAIRPERSON 3.00 1.00 X X 0 0 0 PETER J MARTIN ESQ MEMBER 1.00 X 0 0 0 MONICA ESCOBAR LOWELL MEMBER 1.00 X 0 0 0 MARGARET L SELLERS MEMBER 1.00 X 0 0 0 DONNA E MCKIBBENS PHD MEMBER 1.00 X 0 0 0 BRAYAN A CHAVEZ MEMBER 1.00 X 0 0 0 ELIZABETH M MCTIGUE MEMBER 1.00 X 0 0 0 ESTHER F TENDO MEMBER 1.00 X 0 0 0 CECILIO G GONZALEZ MEMBER 1.00 X 0 0 0 MARSHALL KATZEN MD MEMBER 1.00 X 0 0 0 ODETTE LOPEZ MEMBER 1.00 X 0 0 0 PHILIP R MAGNUSSON MEMBER 1.00 X 0 0 0 FRANCES ANTHES PRESIDENT AND CEO 40.00 1.00 X 181523 0 17057 JEAN LEFEBVRE CHIEF FINANCIAL OFFICER 40.00 2.00 X 132320 0 15567 NOREEN JOHNSON SMITH VICE PRESIDENT OF DEVELOPMENT 40.00 X 110172 0 3305 HELEN KANTOR VICE PRESIDENT OF HUMAN RESOURCES 40.00 X 101458 0 14249 GREGORY CULLEY CHIEF MEDICAL OFFICER 40.00 X 255000 0 7650 SUSAN J ADAMS CHIEF INFORMATION OFFICER 40.00 X 135526 0 4101 HOANG PHAM PHYSICIAN 40.00 X 153915 0 8824 MONISHA SARIN PHYSICIAN 40.00 X 202552 0 6077 MELANIE GNAZZO PHYSICIAN 40.00 X 159205 0 16328 ABDULRAOUF G GHANDOUR PHYSICIAN 40.00 X 164143 0 16072 CLAUDELEEDY PIERRE PHYSICIAN 40.00 X 167732 0 15227 1763546 0 124457 35 0 1 0 OSIS 8790 GOVERNORS HILL DRIVE SUITE 2 CINCINNATI OH 45249 IT SUPPORT 526721 MCKESSON GENERAL MEDICAL 55 LYMAN STREET NORTHBOROUGH MA 01532 MEDICAL SUPPLIES 405457 FAVORITE HEALTHCARE STAFFING 490 SHREWSBURY STREET WORCESTER MA 01604 STAFFING AGENCY 355213 NEW ENGLAND CLEANING SERVICES LLP 26 FOX ROAD WALTHAM MA 02452 CLEANING SERVICES 238511 GARDNER BASSET 2 CELLU DRIVE 107 NASHUA NH 03063 DENTAL SERVICE CONTRACTOR 174791 6 31028 79388 8446970 3997461 12554847 MEDICARE/MEDICAID PAYMENTS 621110 15670497 15670497 NET PATIENT SERVICE REVENUE 621110 5947490 5947490 21617987 83072 83072 12915 79388 23441 -10526 -10526 PERFORMANCE AND MANAGEMENT FEES 900099 47108 47108 47108 34292488 21665095 0 72546 973714 973714 18397311 17968920 428391 512651 504210 8441 1438562 1353773 84789 1382675 1290973 91702 85302 21851 63451 60000 60000 15000 15000 73319 73319 61493 52014 9479 531109 502894 28215 598004 581116 16888 1651856 1476045 175811 78142 62932 15210 83772 137 83635 431706 411914 19792 133887 76209 57678 MEDICAL SUPPLIES AND SE 3314247 3314247 0 CONTRACT LABOR 1425828 1356585 69243 BAD DEBTS 398817 398817 0 PERSONNEL TRAINING AND 228063 157987 70076 713518 553806 159712 32588976 30084430 2504546 0 608059 1651011 3279976 2669696 485806 811260 1390448 2147320 4992000 4992000 174826 216365 134758 105669 5878929 5097930 1088542 780999 19792 581544 133748 12755751 13508068 3444251 4130947 1617845 0 40634 20588 5102730 4151535 X 6911223 7668255 741798 1688278 7653021 9356533 12755751 13508068 1703512 0 X X 0 1 X 1 1 1 X 9642767 8648021 9148356 12761581 12565247 52765972 9642767 8648021 9148356 12761581 12565247 52765972 52765972 2095 1527 4373 8006 83072 99073 31094 207101 460575 324035 47108 1069913 53934958 84056564 0.97830 0.97860 X SECTION B, LINE 10E THE AMOUNT IN OTHER INCOME REPRESENTS PERFORMANCE AND MANAGEMENT FEES WHICH ARE INCENTIVE FEES FOR MEETING CERTAIN BENCHMARKS AS DEFINED BY THE GIVER. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 1 0 0 1 0 0 1 15000 1 0 15000 0 402574 290013 112561 5476355 4807917 668438 780999 CAPITAL LEASE OBLIGATION 20588 20588 X 35242183 926254 23441 949695 34292488 0 34292488 33538671 926254 23441 949695 32588976 0 32588976 PART X, LINE 2: THE AGENCY ACCOUNTS FOR UNCERTAINTY IN INCOME TAXES IN ACCORDANCE WITH ASC TOPIC, INCOME TAXES. THIS STANDARD CLARIFIES THE ACCOUNTING FOR UNCERTAINTY IN TAX POSITIONS AND PRESCRIBES A RECOGNITION THRESHOLD AND MEASUREMENT ATTRIBUTE FOR THE COMBINING FINANCIAL STATEMENTS REGARDING A TAX POSITION TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN. THE AGENCY HAS DETERMINED THAT THERE ARE NO UNCERTAIN TAX POSITIONS WHICH QUALIFY FOR EITHER RECOGNITION OR DISCLOSURE IN THE COMBINING FINANCIAL STATEMENTS AT JUNE 30, 2015. THE AGENCY'S INFORMATION RETURNS ARE SUBJECT TO EXAMINATION BY THE FEDERAL AND STATE JURISDICTIONS AND GENERALLY REMAIN OPEN FOR THE MOST RECENT THREE YEARS. PART XI, LINE 2D - OTHER ADJUSTMENTS: FUNDRAISING EXPENSE 23,441. PART XII, LINE 2D - OTHER ADJUSTMENTS: FUNDRAISING EXPENSE 23,441. ART IN THE CITY 81903 79388 2515 13996 HEALTH FAIR 10400 10400 9445 92303 79388 12915 23441 23441 -10526 X X X X 0 0 0 0 0 0 0 0 0 FRANCES ANTHES PRESIDENT AND CEO 181523 0 0 0 0 0 5505 0 11552 0 198580 0 0 0 GREGORY CULLEY CHIEF MEDICAL OFFICER 255000 0 0 0 0 0 7650 0 0 0 262650 0 0 0 HOANG PHAM PHYSICIAN 153915 0 0 0 0 0 4617 0 4207 0 162739 0 0 0 MONISHA SARIN PHYSICIAN 202552 0 0 0 0 0 6077 0 0 0 208629 0 0 0 MELANIE GNAZZO PHYSICIAN 159205 0 0 0 0 0 4776 0 11552 0 175533 0 0 0 ABDULRAOUF G GHANDOUR PHYSICIAN 164143 0 0 0 0 0 4924 0 11148 0 180215 0 0 0 CLAUDELEEDY PIERRE PHYSICIAN 167732 0 0 0 0 0 4079 0 11148 0 182959 0 0 0 FORM 990, PART VI, SECTION B, LINE 11 THE CFO, TREASURER AND BOARD OF DIRECTORS ARE PROVIDED A COPY OF THE 990 TO REVIEW BEFORE IT IS FILED. FORM 990, PART VI, SECTION B, LINE 12C FAMILY HEALTH CENTER OF WORCESTER, INC. HAS IMPLEMENTED A CONFLICT OF INTEREST AND CONFIDENTIAL DISCLOSURE STATEMENT WHICH STATES THAT BOARD MEMBERS AND STAFF MEMBERS MUST DISCLOSE ANY CONFLICTS OF INTEREST AS SOON AS THEY ARE AWARE OF IT. THERE IS AN ANNUAL QUESTIONAIRE THAT IS GIVEN TO THESE OFFICERS AND DIRECTORS TO DISCLOSE ANNUAL INTERESTS THAT COULD GIVE RISE TO CONFLICT. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION OF THE HEALTH CENTER OFFICERS AND KEY EMPLOYEES IS APPROVED BY THE BOARD OF DIRECTORS UTILIZING A SALARY SURVEY. THE CHIEF FINANCIAL OFFICER AND FINANCE COMMITTEE SET THE OTHER EMPLOYEES' SALARIES BASED ON A SALARY SURVEY IN ACCORDANCE WITH THE HEALTH CENTER'S BUDGET PARAMETERS. FORM 990, PART VI, SECTION C, LINE 19 THE HEALTH CENTER'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS ARE AVAILABLE UPON REQUEST. FORM 990, PART XII, LINE 2C: THE BOARD OF DIRECTORS AND FINANCE COMMITTEE ARE RESPONSIBLE FOR THE OVERSIGHT OF THE AUDIT. THIS PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR. FAMILY HEALTH CENTER REALTY INC 26 QUEEN STREET WORCESTER MA 01603 042743834 TO BENEFIT, PERFORM THE FUNCTIONS OF, AND CARRY OUT THE PURPOSES OF FHCW MA 501(C)3 509(A)(2) N/A 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 FAMILY HEALTH CENTER REALTY INC B 712197 FAIR MARKET VALUE FAMILY HEALTH CENTER REALTY INC K 819036 FAIR MARKET VALUE FAMILY HEALTH CENTER REALTY INC P 111038 FAIR MARKET VALUE