2016-01-29T17:49:41-06:00 2015-06-30 270472389 C G UHLENBERG LLP 333 TWIN DOLPHIN DRIVE SUITE 230 REDWOOD CITY CA 94065 990 2014-07-01 943397402 OMBUDSMAN SERVICES OF SAN MATEO COUNTY INC OMBU 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 TIPPY IRWIN EXEC DIRECTOR 6507805707 2016-01-19 1 PEGGY H CHEN P00910398 6502276799 2014 2016-04-25 22:37:26Z TIPPY IRWIN 711 NEVADA STREET REDWOOD CITY CA 94061 1099461 0 X WWW.OSSMC.ORG X 2001 CA TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES. 9 9 9 40 21471 0 1705879 542075 0 1613 40869 96781 11853 150976 1758601 791445 0 0 0 0 421794 516524 0 0 0 103460 262634 525254 779158 1233347 12287 2447062 2451863 42959 71485 2404103 2380378 X TO ACTIVELY PROMOTE STANDARDS OF EXCELLENCE IN ADVOCACY AND ENHANCEMENT OF THE QUALITY OF LIFE FOR RESIDENTS OF LONG-TERM CARE FACILITIES IN THE SAN MATEO COUNTY. 0 0 344953 COMPLAINT INVESTIGATION AND FACILITY MONITORING: STATE CERTIFIED OMBUDSMEN MONITOR FACILITIES FOR QUALITY OF CARE, QUALITY OF LIFE AND VIOLATION OF RESIDENTS' RIGHTS. IN 2014-15 FISCAL YEARS, ITS JURISDICTION INCLUDED THE FOLLOWING:17 NURSING HOMES WITH 1685 BEDS, 327 RESIDENTIAL CARE FACILITIES FOR THE ELDERLY WITH 4875 BEDS, 36 INTERMEDIATE CARE FACILITIES WITH 216 BEDS, 114 ADULT RESIDENTIAL FACILITIES FOR THE DISABLED WITH 714 BEDS, 4 ADULT RESIDENTIAL FACILITIES FOR PERSONS WITH SPECIAL HEALTH NEEDS WITH 16 BEDS, 20 ADULT DAY FACILITIES FOR THE DEVELOPMENTALLY DISABLED WITH 1004 CLIENTS, 3 ADULT DAY CARE PROGRAMS FOR ELDERS WITH 165 CLIENTS, 2 ADULT DAY HEALTH CARE PROGRAMS WITH 135 CLIENTS FOR A TOTAL OF 527 FACILITIES WITH 8863 CLIENTS.OMBUDSMEN MADE A TOTAL OF 4,508 VISITS TO THE FACILITIES AND INVESTIGATED AND CLOSED 1,542 CASES ENCOMPASSING 1,653 COMPLAINTS, 260 OF WHICH INVOLVED ALLEGATIONS OF ABUSE. 114985 RECRUITMENT AND TRAINING: THE PROGRAM PROVIDES TRAINING TO VOLUNTEERS TO OBTAIN AND MAINTAIN STATE CERTIFICATION. THE TRAINING PROGRAM INCLUDES 36 HOURS OF CLASSROOM TRAINING FOLLOWED BY AN INTERNSHIP PERIOD OF APPROXIMATELY 30 DAYS. DURING THE INTERNSHIP THE STUDENT OMBUDSMEN ARE PROVIDED WITH HANDS-ON GUIDANCE ON HOW TO MONITOR FACILITIES; ACCEPT, INVESTIGATE AND DOCUMENT THEIR FINDINGS. IN ADDITION WE PROVIDE 2 HOURS OF ON-GOING TRAINING FOR ALL OMBUDSMEN EACH MONTH. DURING FY 2014/15 WE TRAINED AND CERTIFIED 6 NEW OMBUDSMEN WHO JOIN OUR TEAM. UNFORTUNATELY WE LOST A NUMBER OF OMBUDSMEN WHO EITHER RETIRED, PASSED AWAY OR MOVED ON TO OTHER OPPORTUNITIES LEAVING US WITH A TOTAL OF 29 FIELD OMBUDSMEN. DURING THE YEAR, 40 STATE-CERTIFIED OMBUDSMEN PROVIDED A TOTAL OF 6,103 VOLUNTEER HOURS OVER THE ONE YEAR PERIOD. IN ADDITION WE PROVIDED 10 TWO HOUR TRAINING SESSIONS THROUGHOUT THE YEAR TO ALL OMBUDSMEN WHO MUST ATTEND 12 HOURS OF ONGOING TRAINING EACH YEAR TO MAINTAIN STATE CERTIFICATION. 114985 COMMUNITY EDUCATION AND ADVOCACY: OMBUDSMAN SERVICES CONTRIBUTE TO THE OVERALL HEALTH LITERACY OF RESIDENTS IN SAN MATEO COUNTY THROUGH ITS EDUCATIONAL OUTREACH. IN FY2014/15 WE ACCOMPLISHED THE FOLLOWING:HELD 61 COMMUNITY EDUCATION EVENTS EDUCATING THE GENERAL PUBLIC ON LONG-TERM CARE, THE ROLE OF THE OMBUDSMAN AND OTHER RELATED ISSUES.PROVIDED INDIVIDUAL CONSULTATION TO 346 PEOPLE SEEKING INFORMATION ON OUR SERVICES OR OTHER AGING ISSUES.CONDUCTED 41 IN-SERVICE EDUCATIONAL EVENTS FOR FACILITY STAFF AND PROVIDED 147 CONSULTATIONS TO STAFF MEMBERS. 574923 1 1 0 0 0 0 0 0 0 0 1 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 9 1 0 0 0 0 0 0 0 0 X 9 9 0 0 0 0 0 1 0 1 1 0 0 1 0 0 0 1 1 0 CA X TIPPY IRWIN 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 MONIKA LEE BOARD MEMBER 2.50 X 0 0 0 BOB MONTEVALDO TREASURER 2.50 X 0 0 0 KIRSTEN WEISS VICE PRESIDENT/SECRETARY 2.50 X 0 0 0 BOB PEREZ PRESIDENT 2.50 X 0 0 0 JOY ROBINSON BOARD MEMBER 2.50 X 0 0 0 CINDY SAFE BOARD MEMBER 2.50 X 0 0 0 LAURA CALLAGY DIRECTOR 2.50 X 0 0 0 SHARON ERICKSON BOARD MEMBER 2.50 X 0 0 0 ELIZABETH L IRWIN EXECUTIVE DIRECTOR 35.00 X 101863 0 0 101863 0 0 1 0 0 0 0 289392 252683 542075 1613 1613 1613 75310 75310 329487 308016 21471 21471 21471 16170 0 16170 16170 IN-KIND VOLUNTEER HOUR 900099 134806 134806 134806 791445 211729 21471 16170 101863 72078 29785 341327 241523 99804 35599 25190 10409 37735 26701 11034 26300 26300 9178 6494 2684 6327 4477 1850 12518 8858 3660 1140 1140 3321 2350 971 10412 7368 3044 IN KIND VOLUNTEER HOURS 134806 134806 0 EVENTS 17309 12248 5061 VOLUNTEER EXPENSE 12545 12545 TELEPHONE 5343 3781 1562 23435 16504 6931 779158 574923 204235 0 1229013 274097 45478 55923 8422 10018 18623 10562 7472 8061 1156677 2103764 2447062 2451863 42959 51485 20000 42959 71485 X 0 0 0 0 2404103 2380378 2404103 2380378 2447062 2451863 12287 -23366 -12727 81 0 X 0 1 X 0 0 X 559734 496902 463927 467521 509858 2497942 559734 496902 463927 467521 509858 2497942 2497942 2830 3990 18371 40869 75310 141370 2639312 0.94640 0.97360 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 18623 10562 8061 8061 INVESTMENT IN MUTUAL FUNDS 2103764 F 2103764 755352 -23366 -23366 778718 12727 12727 791445 779158 0 779158 0 779158 X 0 0 0 0 0 0 0 0 0 FORM 990, PART VI, SECTION A, LINE 7A POTENTIAL BOARD MEMBERS ARE TYPICALLY RECOMMENDED BY THOSE SERVING ON THE BOARD. THERE IS A PROCESS WHICH INCLUDES AN INTERVIEW BY THE BOARD BEFORE THE NEW MEMBER IS VOTED IN BY A SIMPLE MAJORITY OF BOARD MEMBERS. FORM 990, PART VI, SECTION B, LINE 11 FORM 990 WILL BE REVIEWED BY EXECUTIVE DIRECTOR OF THE ORGANIZATION THEN THE TREASURER ALSO REVIEW IT BEFORE IT IS FILED. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION OF THE ORGANIZATION'S EXECUTIVE DIRECTOR OR TOP MANAGEMENT OFFICIAL IS ALWAYS APPROVED BY BOARD OF MEMBERS. FORM 990, PART VI, SECTION C, LINE 19 THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENT IS AVAILABLE TO PUBLIC UPON REQUESTED.