2017-08-15T10:50:13-04:00 2016-09-30 010522395 SMITH & ASSOCIATES CPAS 500 US ROUTE 1 STE 102 YARMOUTH ME 040966817 990 2015-10-01 463136785 KNOX COUNTY HOMELESS COALITION KNOX 2075938151 PO BOX 1696 ROCKLAND ME 04841 STEPHANIE PRIMM EXECUTIVE DIRECTOR 2075938151 2017-08-14 PETER J HALL CPA P00444048 2078468881 2017-08-15 2015 2021-01-29 14:40:06Z STEPHANIE PRIMM PO BOX 1696 ROCKLAND ME 04841 1223414 false X WWW.HOMEHELPHOPE.ORG X 2013 ME PROVIDE SHELTER AND WRAPAROUND SERVICES FOR HOMELESS CLIENTS IN MID-COAST MAINE. 7 7 33 500 0 1131095 753256 488684 408430 4246 -1123 2805 1624025 1163368 0 0 807081 1110689 13320 8500 79570 376195 376444 1196596 1495633 427429 -332265 590541 530834 106180 378738 484361 152096 X KNOX COUNTY'S HOMELESS COALITION'S(KCHC) MISSION IS TO BE THE CENTER OF EXCELLENCE IN BREAKING CYCLES OF POVERTY AND HOMELESSNESS IN MID-COAST MAINE. HCHC OFFERS A COMPREHENSIVE APPROACH TO HELPING VULNERABLE PEOPLE BUILD PRODUCTIVE AND SELF-SUSTAINING LIVES BY PROVIDING INTENSIVE WRAPAROUND CLIENT CARE AS WELL AS SHELTER WHEN POSSIBLE. EVERYTHING KCHC DOES IS DELIVERED WITH RESPECT, DIGNITY AND GENUINE CARING, DELIVERING ON A PROMISE OF HOME, HELP AND HOPE. false false 1302732 408430 KNOX COUNTY HOMELESS COALITION ( KCHC) IS THE ONLY ORGANIZATION PROVIDING DEDICATED HOMELESS SERVICES IN MID COAST MAINE. KCHC PROVIDES SHELTER WHEN POSSIBLE IN OUR FAMILY SHELTER-HOSPITALITY HOUSE, COMPREHENSIVE CASE MANAGEMENT, AND SUSTAINED SUPPORT AND EDUCATIONAL SERVICES FOR THOSE MAKING THE TENDER TRANSITION TO INDEPENDENT HOUSING THROUGH OUR 'AFTERCARE' PROGRAM. WE CURRENTLY SHOW A 90-95% SUCCESS RATE IN CLIENTS ACHIEVING SUSTAINABLE INDEPENDENCE WHO REMAIN ENGAGED IN OUR PROGRAM. WE BELIEVE OUR 'AFTERCARE' PROGRAM IS A BIG REASON FOR THIS SUCCESS. WE ALSO PROVIDE SUPPORTIVE PROGRAMMING IN THE FORM OF TRANSPORTATION, SUPPLEMENTAL FOOD PROVISION, AND HOPE RESTORING EDUCATIONAL AND LEARNING ACTIVITIES. OUR EMERGENCY INTAKE CENTER-LOCATED ADJACENT TO OUR FAMILY SHELTER, PROVIDES ACCESS TO BASIC SUPPLIES AND SERVICES SUCH AS LAUNDRY, SHOWERS AND CLOTHING TO IMMEDIATELY IMPROVE A LIFE. WE ARE NOW ABLE TO ALLOW SOMEONE TO IMMEDIATELY SIT WITH A CASE WORKER TO START REMOVING BARRIERS, AND ALSO HELP THEM GET TO THAT INTERVIEW OR IMPORTANT APPOINTMENT WITH NEW CLOTHING AND SHOES AND HAVING HAD A SHOWER AND A MEAL. CURRENTLY WE CAN ONLY PROVIDE SHELTER TO ABOUT 10% OF CLIENTS WHO NEED OUR SERVICES. THE MAJORITY OF CLIENTS ARE HELPED BY COMPREHENSIVE CASE MANAGEMENT AND ACCESS TO KCHC PROGRAMMING. ALL OF KCHC'S SERVICES ARE GROUNDED IN A GENUINE CARING AND RESPECT FOR THE INDIVIDUAL. WE FOCUS ON FINDING STRENGTHS, BUILDING ON THEM, AND HELPING BUILD CONFIDENCE AND A FUTURE OF SUSTAINABLE PRODUCTIVE HOPEFUL INDEPENDENCE. KCHC BELIEVES THAT A TRUST BASED RELATIONSHIP OVER A SUSTAINED PERIOD OF TIME IS THE KEY TO HELPING CLIENTS REGAIN CONFIDENCE, HOPE AND ULTIMATELY ACHIEVE A BETTER LIFE FOR THEIR FAMILY-BREAKING THE CYCLE OF HOMELESSNESS AND POVERTY. THIS WORK CANNOT BE AUTOMATED. IT'S ABOUT TRAINED SKILLED HUMAN BEINGS HELPING OTHER HUMAN BEINGS. IT IS GROUNDED IN TRUST IN OUR STAFF. THAT TRUST LEADS TO BUILDING CONFIDENCE AND TRUSTING PEOPLE AGAIN. ULTIMATELY IT'S ABOUT MOVING BEYOND THEIR HOMELESSNESS INTO A HOPEFUL FUTURE FOR THEIR FAMILIES. OURS IS A RIGOROUS PROGRAM THAT PINPOINTS THE BARRIERS TO INDEPENDENCE AND ENGAGES CLIENTS IN A PLAN OF CARE THAT WORKS TO ELIMINATE THOSE BARRIERS AND OBSTACLES ONE BY ONE, WITH CONSTANT SUPPORT FROM OUR TEAM. WE WORK IN PARTNERSHIP WITH OUR CLIENTS, PROVIDING SUPPORT BUT ALSO REQUIRING THEM TO DRIVE THE PROCESS, WORK HARD, FOLLOW RULES AND ACHIEVE GOALS. PROGRAM OFFERINGS AND DELIVERY PROTOCOLS ARE GUIDED BY OUR OWN STAFF MENTAL HEALTH SPECIALIST. WE OFFER A WIDE RANGE OF SUPPORT AND HOPE RESTORING ACTIVITIES SUCH AS A MENTOR PROGRAM, FOOD DISTRIBUTION PROGRAM, EMERGENCY SUPPLY 'STORE', NUTRITION AND HEALTHY COOKING CLASSES, HYGIENE, BUDGETING, PARENTING, GARDENING AND ARTS RELATED ACTIVITIES. WE CONNECT WITH CONTINUING EDUCATION, CAREER CENTER, ADDICTION, RECOVERY AND THERAPEUTIC PROGRAMMING. WE HAVE A LARGE COMMUNITY GARDEN WHERE PAST RESIDENTS, CURRENT CLIENTS AND COMMUNITY MEMBERS ARE WELCOMED TO PARTICIPATE, LEARN AND ENJOY. ALL OF OUR ACTIVITIES ENGAGE COMMUNITY MEMBERS AND RESTORE HOPE TO OUR FAMILIES. WE COLLABORATE WITH THE MAJORITY OF COMPLEMENTARY AGENCIES AND EXISTING RESOURCES IN OUR COMMUNITY IN MANY OF THE ABOVE AREAS TO PROVIDE MAXIMUM EFFECTIVENESS AND EFFICIENCY AND TO AVOID DUPLICATION OF EFFORT. KCHC COLLABORATIVE PARTNERS INCLUDE HABITAT FOR HUMANITY, PREBLE STREET, NEW BEGINNINGS, COMMUNITY HOUSING OF MAINE ( CHOM), AIO FOOD PANTRY, PENQUIS CAP, SHIELDS MISSION, YOUTH FORUM MAINE, KITS, LOCAL CHURCHES, DHHS, LAW ENFORCEMENT, SCHOOLS THE MAJORITY OF COMPLEMENTARY SOCIAL SERVICE AGENCIES IN OUR REGION, A MAJORITY OF THE STATE'S HOMELESS ORGANIZATIONS, GOOD SHEPHERD FOOD BANK, LOCAL ROTARY GROUPS AND MORE. PERHAPS MOST PROFOUND IN OUR WORK TO DATE IS THE EVIDENCE OF SYSTEMIC CHANGE IN OUR COMMUNITY. AFTER JUST 3 YEARS OF OPERATIONS, OUR FAMILIES OUT IN INDEPENDENCE ARE REMAINING SUPPORTIVE OF ONE ANOTHER, HELPING ONE ANOTHER WITH TRANSPORTATION, CHILD CARE AND JUST OLD FASHIONED TRUSTWORTHY FRIENDSHIP AND POSITIVE SUPPORT-REFLECTING BACK WHAT THEY LEARNED IN OUR PROGRAM. MANY OF OUR CLIENTS NEVER HAD A POSITIVE RELATIONSHIP BEFORE MEETING THE KCHC FAMILY. CHILDREN ARE BEING TRANSPORTED TO HEAD START AND SOCCER PRACTICE AFTER SCHOOL BY OUR ORGANIZATION AS WELL AS BY OUR GROWING 'FAMILY' OUT IN THE COMMUNITY. FORMER CLIENTS ARE VOLUNTEERING IN OUR FOOD PROGRAM. OUR GOALS OVER THE NEXT FIVE YEARS INCLUDE EXPANDING SHELTER CAPACITY TOGETHER WITH HABITAT FOR HUMANITY, THE OPENING OF A COMPREHENSIVE AND PRIVATELY FUNDED YOUTH PROGRAM IN FALL OF 2017-- COMPLETE WITH EMERGENCY SHELTER BY 2018. WE ARE MAKING HEADWAY WITH SOLUTIONS TO ONE OF OUR BIGGEST AND OVER-ARCHING CAUSES FOR HOMELESSNESS-THE LACK OF AFFORDABLE HOUSING IN OUR REGION. WORKING WITH PARTNERS SUCH AS HABITAT FOR HUMANITY AND MAINE HOUSING AUTHORITY, WE HOPE TO EXPLORE BUILDING COMMUNITIES OF 'SMALL HOMES' GEARED TOWARD LOWER AND MODERATE INCOME HOUSEHOLDS. THE ULTIMATE GOAL FOR THIS PROJECT WOULD BE FOR CLIENTS TO ACHIEVE HOMEOWNERSHIP. SMALL HOMES BUILT USING THE HABITAT FOR HUMANITY COST MODEL CAN WORK TO PROVIDE THE DREAM OF HOMEOWNERSHIP. SIMPLY PUT, THE MATCH WORKS WITH THE CURRENT AND DOMINANT LOWER INCOME WAGE JOBS AVAILABLE HERE. ADDITIONAL PLANS INCLUDE EXPLORING A POSSIBLE SOCIAL ENTREPRENEURSHIP EFFORT THAT PROVIDES JOBS AND SKILL BUILDING FOR CLIENTS AND ALLOWS KCHC TO TAKE RESPONSIBILITY FOR GENERATING REVENUE FOR OUR ORGANIZATION. 1302732 true true false false false false false false false false true false false false false false false false false false false false false false false false false false false false false false false false false false false false true false false false false false false false false true 18 0 true 33 true false false false false false false false false false false true false X 7 7 false false false false false false false true false false false true true true true true true true false false X BALLOU ASSOCIATES 2077064907 16 TANNERY LANE SUITE 22 CAMDEN ME 04843 RICHARD NORMAN BOARD CHAIRM 5.00 X X 0 0 0 SUSAN BARNARD VICE CHAIRMA 3.00 X X 0 0 0 PASTOR SETH JONES SECRETARY 3.00 X X 0 0 0 MICKI COLQUHOUN TREASURER 5.00 X X 0 0 0 ALEXANDRA AMES LAWRENCE DIRECTOR 1.00 X 0 0 0 JOHN CLAUSSEN DIRECTOR 1.00 X 0 0 0 KAREN PIER DIRECTOR 1.00 X 0 0 0 STEPHANIE PRIMM EXECUTIVE DI 40.00 X 72152 0 0 72152 false false false 152317 600939 71216 753256 CLIENT SERVICES 408430 408430 408430 165 165 58758 60046 -1288 -1288 -1288 OTHER REVENUE 2805 2805 2805 1163368 411235 -1123 79906 47943 15982 15981 844918 829076 7041 8801 97329 72576 19456 5297 88536 83958 2205 2373 16874 12933 2566 1375 8500 8500 53324 30491 10016 12817 24357 1770 6622 15965 13724 8783 3780 1161 95964 75258 18588 2118 3183 2476 498 209 18435 6939 10857 639 16778 11742 3356 1680 13474 9132 3481 861 CLIENT SUPPORT 72114 72114 CLIENT FOOD AND MEALS 16403 15145 1188 70 SUPPLIES 13060 11288 1244 528 RECRUITMENT & ORIENTATION 9555 6795 2233 527 9199 4313 4218 668 1495633 1302732 113331 79570 39022 53262 423625 65325 436722 24475 127894 412247 590541 530834 40611 31892 65569 346846 106180 378738 X 484361 152096 484361 152096 590541 530834 -332265 X false false false X 56627 253456 1131095 763139 2204317 56627 253456 1131095 763139 2204317 620165 1584152 5 26 289 165 485 2204802 1071423 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 50113 50113 334220 8556 325664 52389 15919 36470 412247 X 4 60046 QUOTED MARKET PRICES X FOOD ITEMS 1 11170 RETAIL PRICES false false false FORM 990 - ORGANIZATION'S MISSION KNOX COUNTY'S HOMELESS COALITION'S(KCHC) MISSION IS TO BE THE CENTER OF EXCELLENCE IN BREAKING CYCLES OF POVERTY AND HOMELESSNESS IN MID-COAST MAINE. HCHC OFFERS A COMPREHENSIVE APPROACH TO HELPING VULNERABLE PEOPLE BUILD PRODUCTIVE AND SELF-SUSTAINING LIVES BY PROVIDING INTENSIVE WRAPAROUND CLIENT CARE AS WELL AS SHELTER WHEN POSSIBLE. EVERYTHING KCHC DOES IS DELIVERED WITH RESPECT, DIGNITY AND GENUINE CARING, DELIVERING ON A PROMISE OF HOME, HELP AND HOPE. FORM 990, PAGE 2, PART III, LINE 4A HOPE RESTORING EDUCATIONAL AND LEARNING ACTIVITIES. OUR EMERGENCY INTAKE CENTER-LOCATED ADJACENT TO OUR FAMILY SHELTER, PROVIDES ACCESS TO BASIC SUPPLIES AND SERVICES SUCH AS LAUNDRY, SHOWERS AND CLOTHING TO IMMEDIATELY IMPROVE A LIFE. WE ARE NOW ABLE TO ALLOW SOMEONE TO IMMEDIATELY SIT WITH A CASE WORKER TO START REMOVING BARRIERS, AND ALSO HELP THEM GET TO THAT INTERVIEW OR IMPORTANT APPOINTMENT WITH NEW CLOTHING AND SHOES AND HAVING HAD A SHOWER AND A MEAL. CURRENTLY WE CAN ONLY PROVIDE SHELTER TO ABOUT 10% OF CLIENTS WHO NEED OUR SERVICES. THE MAJORITY OF CLIENTS ARE HELPED BY COMPREHENSIVE CASE MANAGEMENT AND ACCESS TO KCHC PROGRAMMING. ALL OF KCHC'S SERVICES ARE GROUNDED IN A GENUINE CARING AND RESPECT FOR THE INDIVIDUAL. WE FOCUS ON FINDING STRENGTHS, BUILDING ON THEM, AND HELPING BUILD CONFIDENCE AND A FUTURE OF SUSTAINABLE PRODUCTIVE HOPEFUL INDEPENDENCE. KCHC BELIEVES THAT A TRUST BASED RELATIONSHIP OVER A SUSTAINED PERIOD OF TIME IS THE KEY TO HELPING CLIENTS REGAIN CONFIDENCE, HOPE AND ULTIMATELY ACHIEVE A BETTER LIFE FOR THEIR FAMILY-BREAKING THE CYCLE OF HOMELESSNESS AND POVERTY. THIS WORK CANNOT BE AUTOMATED. IT'S ABOUT TRAINED SKILLED HUMAN BEINGS HELPING OTHER HUMAN BEINGS. IT IS GROUNDED IN TRUST IN OUR STAFF. THAT TRUST LEADS TO BUILDING CONFIDENCE AND TRUSTING PEOPLE AGAIN. ULTIMATELY IT'S ABOUT MOVING BEYOND THEIR HOMELESSNESS INTO A HOPEFUL FUTURE FOR THEIR FAMILIES. OURS IS A RIGOROUS PROGRAM THAT PINPOINTS THE BARRIERS TO INDEPENDENCE AND ENGAGES CLIENTS IN A PLAN OF CARE THAT WORKS TO ELIMINATE THOSE BARRIERS AND OBSTACLES ONE BY ONE, WITH CONSTANT SUPPORT FROM OUR TEAM. WE WORK IN PARTNERSHIP WITH OUR CLIENTS, PROVIDING SUPPORT BUT ALSO REQUIRING THEM TO DRIVE THE PROCESS, WORK HARD, FOLLOW RULES AND ACHIEVE GOALS. PROGRAM OFFERINGS AND DELIVERY PROTOCOLS ARE GUIDED BY OUR OWN STAFF MENTAL HEALTH SPECIALIST. WE OFFER A WIDE RANGE OF SUPPORT AND HOPE RESTORING ACTIVITIES SUCH AS A MENTOR PROGRAM, FOOD DISTRIBUTION PROGRAM, EMERGENCY SUPPLY 'STORE', NUTRITION AND HEALTHY COOKING CLASSES, HYGIENE, BUDGETING, PARENTING, GARDENING AND ARTS RELATED ACTIVITIES. WE CONNECT WITH CONTINUING EDUCATION, CAREER CENTER, ADDICTION, RECOVERY AND THERAPEUTIC PROGRAMMING. WE HAVE A LARGE COMMUNITY GARDEN WHERE PAST RESIDENTS, CURRENT CLIENTS AND COMMUNITY MEMBERS ARE WELCOMED TO PARTICIPATE, LEARN AND ENJOY. ALL OF OUR ACTIVITIES ENGAGE COMMUNITY MEMBERS AND RESTORE HOPE TO OUR FAMILIES. WE COLLABORATE WITH THE MAJORITY OF COMPLEMENTARY AGENCIES AND EXISTING RESOURCES IN OUR COMMUNITY IN MANY OF THE ABOVE AREAS TO PROVIDE MAXIMUM EFFECTIVENESS AND EFFICIENCY AND TO AVOID DUPLICATION OF EFFORT. KCHC COLLABORATIVE PARTNERS INCLUDE HABITAT FOR HUMANITY, PREBLE STREET, NEW BEGINNINGS, COMMUNITY HOUSING OF MAINE ( CHOM), AIO FOOD PANTRY, PENQUIS CAP, SHIELDS MISSION, YOUTH FORUM MAINE, KITS, LOCAL CHURCHES, DHHS, LAW ENFORCEMENT, SCHOOLS THE MAJORITY OF COMPLEMENTARY SOCIAL SERVICE AGENCIES IN OUR REGION, A MAJORITY OF THE STATE'S HOMELESS ORGANIZATIONS, GOOD SHEPHERD FOOD BANK, LOCAL ROTARY GROUPS AND MORE. PERHAPS MOST PROFOUND IN OUR WORK TO DATE IS THE EVIDENCE OF SYSTEMIC CHANGE IN OUR COMMUNITY. AFTER JUST 3 YEARS OF OPERATIONS, OUR FAMILIES OUT IN INDEPENDENCE ARE REMAINING SUPPORTIVE OF ONE ANOTHER, HELPING ONE ANOTHER WITH TRANSPORTATION, CHILD CARE AND JUST OLD FASHIONED TRUSTWORTHY FRIENDSHIP AND POSITIVE SUPPORT-REFLECTING BACK WHAT THEY LEARNED IN OUR PROGRAM. MANY OF OUR CLIENTS NEVER HAD A POSITIVE RELATIONSHIP BEFORE MEETING THE KCHC FAMILY. CHILDREN ARE BEING TRANSPORTED TO HEAD START AND SOCCER PRACTICE AFTER SCHOOL BY OUR ORGANIZATION AS WELL AS BY OUR GROWING 'FAMILY' OUT IN THE COMMUNITY. FORMER CLIENTS ARE VOLUNTEERING IN OUR FOOD PROGRAM. OUR GOALS OVER THE NEXT FIVE YEARS INCLUDE EXPANDING SHELTER CAPACITY TOGETHER WITH HABITAT FOR HUMANITY, THE OPENING OF A COMPREHENSIVE AND PRIVATELY FUNDED YOUTH PROGRAM IN FALL OF 2017-- COMPLETE WITH EMERGENCY SHELTER BY 2018. WE ARE MAKING HEADWAY WITH SOLUTIONS TO ONE OF OUR BIGGEST AND OVER-ARCHING CAUSES FOR HOMELESSNESS-THE LACK OF AFFORDABLE HOUSING IN OUR REGION. WORKING WITH PARTNERS SUCH AS HABITAT FOR HUMANITY AND MAINE HOUSING AUTHORITY, WE HOPE TO EXPLORE BUILDING COMMUNITIES OF 'SMALL HOMES' GEARED TOWARD LOWER AND MODERATE INCOME HOUSEHOLDS. THE ULTIMATE GOAL FOR THIS PROJECT WOULD BE FOR CLIENTS TO ACHIEVE HOMEOWNERSHIP. SMALL HOMES BUILT USING THE HABITAT FOR HUMANITY COST MODEL CAN WORK TO PROVIDE THE DREAM OF HOMEOWNERSHIP. SIMPLY PUT, THE MATCH WORKS WITH THE CURRENT AND DOMINANT LOWER INCOME WAGE JOBS AVAILABLE HERE. ADDITIONAL PLANS INCLUDE EXPLORING A POSSIBLE SOCIAL ENTREPRENEURSHIP EFFORT THAT PROVIDES JOBS AND SKILL BUILDING FOR CLIENTS AND ALLOWS KCHC TO TAKE RESPONSIBILITY FOR GENERATING REVENUE FOR OUR ORGANIZATION. FORM 990, PAGE 6, PART VI, LINE 8B THERE ARE NO COMMITTEES THAT ARE AUTHORIZED TO ACT ON BEHALF OF THE GOVERNING BODY FORM 990, PAGE 6, PART VI, LINE 11B THE FORM 990 WAS PREPARED BY AN INDEPENDENT OUTSIDE ACCOUNTING FIRM WITH INPUT FROM THE ORGANIZATION'S EXECUTIVE DIRECTOR, OPERATIONS MANAGER, AND OTHER STAFF. THE FORM 990 WAS THEN REVIEWED BY THE EXECUTIVE DIRECTOR AND EXECUTIVE COMMITTEE OF THE BOARD BEFORE IT WAS FILED WITH THE IRS. FORM 990, PAGE 6, PART VI, LINE 12C EACH MEMBER OF THE BOARD OF DIRECTORS IS REQUIRED TO COMPLETE A CONFLICT OF INTEREST STATEMENT BEFORE TAKING A POSITION WITH THE BOARD AND AT LEAST ANNUALLY THEREAFTER. THE STATEMENT INCLUDES A LIST OF ALL BUSINESSES AND OTHER ORGANIZATIONS OF WHICH HE OR SHE IS AN OFFICER, DIRECTOR, MEMBER, OWNER, SHAREHOLDER, EMPLOYEE, OR AGENT WITH WHICH KNOX COUNTY HOMELESS COALITION HAS OR MIGHT BE EXPECTED TO HAVE A RELATIONSHIP OR TRANSACTION IN WHICH THE BOARD MEMBER MIGHT HAVE A CONFLICTING INTEREST. THE CHAIRPERSON AND BOARD OF DIRECTORS REVIEWS THE STATEMENTS OF ALL DIRECTORS IN ORDER TO GUIDE THE CONDUCT OF THE BOARD SHOULD A CONFLICT ARISE. FORM 990, PAGE 6, PART VI, LINE 15A THE PROCESS FOR REVIEWING THE EXECUTIVE DIRECTOR'S COMPENSATION WAS UPDATED IN FISCAL YEAR ENDING SEPTEMBER 30, 2015 TO INCLUDE THE USE OF AN INDEPENDENT COMPENSATION CONSULTANT, REVIEW BY INDEPENDENT BOARD MEMBERS, THE USE OF COMPARABILITY DATA, AND DOCUMENTATION IN BOARD MINUTES. FORM 990, PAGE 6, PART VI, LINE 19 KNOX COUNTY HOMELESS COALITION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST.