2017-05-16T13:28:28-05:00 2016-12-31 Grant Thornton LLP 1000 WILSON BLVD SUITE 1400 ARLINGTON VA 22209 990 2016-01-01 131610451 UNITED SERVICE ORGANIZATIONS INC % KRISTINE SHUMACKVP-CONTROLL UNIT 7039086400 2111 WILSON BLVD Suite 1200 ARLINGTON VA 22201 PHILIP PARISI TREASURER AND CFO 7039086400 2017-05-16 true MARY TORRETTA P00847851 7038477500 38.69.39.117 54681420171365000000 2017-05-16 P AA918D8483008E32154F6CC583B06457B9AF9E42 AA918D8483008E32154F6CC583B06457B9AF9E42 2016 2021-01-29 14:40:06Z JD Crouch II 2111 WILSON BLVD Ste 1200 ARLINGTON VA 22201 156795175 false 1291 X HTTP://WWW.USO.ORG X 1941 DC The USO strengthens America's military service members by keeping them connected to family, home, and country, throughout their service to the nation. 29 28 578 10351 80025 -1620 121592891 136961382 3978920 4337753 1671835 508293 -599427 -641289 126644219 141166139 18983682 10864223 0 0 36910786 40757732 2062302 1855311 22470581 73108071 75985115 131064841 129462381 -4420622 11703758 75071980 88905044 10590343 12868806 64481637 76036238 X THE United Service Organizations, Inc. ("USO") STRENGTHENS AMERICA'S MILITARY SERVICE MEMBERS BY KEEPING THEM CONNECTED TO FAMILY, HOME, AND COUNTRY, THROUGHOUT THEIR SERVICE TO THE NATION. false false 47626631 3501404 4337752 USO Centers - SEE SCHEDULE O. 20510542 0 0 Public awareness and outreach - See Schedule O. 13452538 3209772 0 WARRIOR AND FAMILY PROGRAMMING - SEE SCHEDULE O. 11291862 4153047 0 92881573 true true false true false false false false false true true false false false false true false true false true true false false true true true false true false true false false false false false false false false true false false false false true true true false false true X 286 4 true 578 true true true true IT JA AE KS false false false true true false false false false false X 29 28 false false false false true true false true true false true true true true true true true true true true false CO CT GU HI IL KY MA MI MN NV NJ NM OH PA SC TN VA WA X X KRISTINE SHUMACKVP-CONTROLL 7039086400 2111 WILSON BLVD STE 1200 ARLINGTON VA 22201 X JD Crouch II President/CEO 50.0 0.0 X X 503316 0 46764 Gen George Casey CHAIRMAN / DIRECTOR 2.0 0.0 X X 0 0 0 Jed Becker DIRECTOR 2.0 2.0 X 0 0 0 Orlan Boston DIRECTOR 1.0 0.0 X 0 0 0 Raymond Caldiero DIRECTOR 2.0 0.0 X 0 0 0 Tom R Del Valle DIRECTOR 1.0 0.0 X 0 0 0 Janice K Emmert DIRECTOR 1.0 0.0 X 0 0 0 Dawn Halfaker DIRECTOR 1.0 0.0 X 0 0 0 James Hamilton DIRECTOR 2.0 0.0 X 0 0 0 Marilynn A Hewson DIRECTOR 1.0 0.0 X 0 0 0 Dr Maynard Howe DIRECTOR 1.0 0.0 X 0 0 0 Curt Kolcun DIRECTOR 1.0 0.0 X 0 0 0 Debra Langford DIRECTOR 2.0 0.0 X 0 0 0 Robin Lineberger DIRECTOR 2.0 0.0 X 0 0 0 William J Lynn III DIRECTOR 1.0 0.0 X 0 0 0 David H McCormick DIRECTOR 1.0 0.0 X 0 0 0 Lisa Borin Ogden DIRECTOR 1.0 0.0 X 0 0 0 Michael H O'Shea DIRECTOR 1.0 0.0 X 0 0 0 Beatriz R Perez DIRECTOR 1.0 0.0 X 0 0 0 Michael Phelps DIRECTOR 1.0 0.0 X 0 0 0 Kenneth O Preston DIRECTOR 1.0 0.0 X 0 0 0 Lt Gen Harry Raduege JrRet DIRECTOR 2.0 0.0 X 0 0 0 Edward T Reilly DIRECTOR 2.0 1.0 X 0 0 0 Karl-Heinz Stahl DIRECTOR 1.0 0.0 X 0 0 0 John Suttle DIRECTOR 1.0 0.0 X 0 0 0 Sue Timken DIRECTOR 1.0 0.0 X 0 0 0 Thomas E Vice DIRECTOR 2.0 1.0 X 0 0 0 Gregg Ward DIRECTOR 1.0 0.0 X 0 0 0 Louis A Weil DIRECTOR 1.0 0.0 X 0 0 0 Tammy Heiser SVP, Human Resources/Secretary 50.0 0.0 X 231824 0 41160 Philip Parisi Treasurer/ CFO 48.0 2.0 X 277325 0 46978 Lisa Anastasi Chief Development Officer 50.0 0.0 X 288569 0 41840 Paul Allvin SVP, Brand Advancement 50.0 0.0 X 242024 0 28295 Alan Reyes SVP, Operations & Programs 50.0 0.0 X 260408 0 48843 Bruce Burda REGIONAL VP, OPERATIONS SWA 40.0 0.0 X 202206 0 18700 Charles Hyde REGIONAL VP, OPERATIONS PAC 40.0 0.0 X 198694 0 15205 Eli Hertz VP, INFORMATION TECHNOLOGY 40.0 0.0 X 189876 0 21209 Rachel Tischler VP, ENTERTAINMENT OPS 40.0 0.0 X 187764 0 23130 Glenn Welling VP, CHARTERED CTR OPS 40.0 0.0 X 186072 0 16674 2768078 0 348798 67 false true false Worth Linen Associates Inc 535 Fifth Avenue 31st Floor NEW YORK NY 10017 DM Fundraiser 3652506 Communications Corporation of Ameri 13195 Freedom Way BOSTON VA 22713 DM Production 2909800 Polaris Direct 300 Technology Drive HOOKEST NH 03106 Printing 1745117 Plus Media LLC PO Box 3949 DANBURY CT 06813 List broker 1654951 International Data Management 490 White Pond Drive AKRON OH 44320 Data Management 949035 49 1200924 1908106 21996694 111855658 7767855 136961382 USO CENTER 900099 4262728 4262728 PUBLICATIONS ADVERTISING 541800 75025 75025 4337753 548575 548575 0 0 0 0 0 13587035 135456 13760021 2752 -172986 132704 -40282 -40282 564766 1908106 1694441 -1129675 -1129675 312909 61120 251789 251789 119359 110702 8657 8657 USAA MARKETING SERVICES 900099 5000 5000 MISCELLANEOUS INCOME 900099 222940 222940 227940 141166139 4262728 80025 -137996 10864223 10864223 0 0 0 2141789 992566 725038 424185 0 31139058 24430442 3394220 3314396 2046063 1573444 244272 228347 3029291 2350596 389398 289297 2401531 1930847 234468 236216 0 766484 394026 236971 135487 190822 190822 180000 180000 1855311 1855311 8119 8119 7082923 5121070 1755763 206090 2169038 1936115 232923 12757665 6850195 2688675 3218795 3662283 3342453 121006 198824 0 1545330 864842 342169 338319 4834038 4224011 163846 446181 0 513682 410249 66076 37357 0 0 2119559 2038919 46080 34560 353615 252333 54370 46912 PRINTING AND PRODUCTION 19496944 6233900 3241224 10021820 PROGRAM SUPPLIES / SUPPORT 18563726 18030766 532960 RENTAL AND MAINTENANCE 555164 528085 15474 11605 SUBSCRIPTION, DUES, TRAINING 434677 216437 73101 145139 751046 116054 119135 515857 129462381 92881573 14110227 22470581 X 31658872 11260470 6653452 13744950 4709469 5815917 24854740 22476638 12623714 22542861 491250 374134 0 0 0 0 0 0 3762059 3178561 2249556 2084216 24175494 18506844 4914736 5668650 21466456 26764067 0 0 0 0 0 0 0 0 75071980 88905044 8584789 11302495 1912450 1508805 93104 57506 0 0 0 0 0 0 0 0 0 0 0 0 10590343 12868806 X 53502306 59364062 10954331 15997176 25000 675000 64481637 76036238 75071980 88905044 11703758 -149157 X false true X true true true X 124866183 132388379 125940710 121592891 136961382 641749545 0 0 124866183 132388379 125940710 121592891 136961382 641749545 0 641749545 296671 298111 349659 676821 548575 2169837 2887 2887 67941 -710722 -614216 -609597 -654945 -2521539 641400730 18791508 1.00000 0.99884 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 180000 180000 106868960 107048960 1000000 250000 1000000 1000000 1000000 1000000 4000000 6000000 180000 180000 180000 180000 720000 250000 250000 250000 250000 1000000 1500000 0 0 0 0 0 Lobbying Activity SCHEDULE C, PART II-A, LINE 1B THE UNITED SERVICE ORGANIZATIONS, INC. (USO) LOBBIES FOR CONGRESSIONAL APPROPRIATIONS AND ENSURES MEMBERS OF CONGRESS ARE ON ITS CAUCUS TO FOSTER RELATIONSHIPS WITH TROOPS. 25000 250000 1030 276030 12317654 -86790 12205864 25000 11929976 416565 28887 12317654 11502059 453870 25953 11929976 10872346 648000 18287 11502059 0.99630 0.00370 false true true 11163739 8697980 2465759 4034027 3508694 525333 8977728 6300170 2677558 5668650 0 0 X INTENDED USE OF ENDOWMENT FUNDS Schedule D, Part V, Line 4 THE USO'S ENDOWMENTS INCLUDE THOSE ASSETS OF DONOR-RESTRICTED FUNDS THAT THE USO MUST HOLD IN PERPETUITY AS DIRECTED BY DONORS. THE USO HAS ADOPTED INVESTMENT AND SPENDING POLICIES DESIGNED TO PROVIDE A STREAM OF RETURNS TO BE UTILIZED TO FUND VARIOUS PROGRAMS WHILE SEEKING TO MAINTAIN THE PURCHASING POWER OF THE ENDOWMENT ASSETS. Income taxes SCHEDULE D, PART X, LINE 2 The USO and Foundation are exempt from federal income tax under Section 501(a) of the Internal Revenue Code (IRC) of 1986, as amended, as organizations described in IRC Section 501(c)(3). However, income generated from activities unrelated to the exempt purposes of the organizations are subject to tax under IRC Section 511. USO and Foundation have processes presently in place to ensure the maintenance of tax-exempt status; to identify and report unrelated income; to determine filing and tax obligations in jurisdictions for which the organization has nexus; and to identify and evaluate other matters that may be considered income tax positions. Neither the USO nor Foundation had any material unrelated business income tax liability for the years ended December 31, 2016 and 2015. Therefore, no income tax liability has been provided in the accompanying consolidated financial statements. US GAAP requires that an income tax position be recognized or derecognized based on a 'more likely than not' threshold. USO and Foundation follow guidance that clarifies the accounting for uncertainty in tax positions taken or expected to be taken in a tax return, including issues relating to financial statement recognition and measurement. This guidance provides that the tax effects from an uncertain tax position can only be recognized in the financial statements if the position is 'more-likely-than-not' to be sustained if the position were to be challenged by a taxing authority. The assessment of the tax position is based solely on the technical merits of the position, without regard to the likelihood that the tax position may be challenged. The tax years ending December 31, 2016, 2015, 2014 and 2013 are still open to audit for both federal and state purposes. USO and Foundation have determined that there are no material uncertain tax positions that require recognition or disclosure in the financial statements. East Asia and the Pacific 21 67 Program Services OP. of USO Center 6099270 Europe (Including Iceland and Greenland) 20 84 Program Services OP. of USO Center 7519584 Middle East and North Africa 5 31 Program Services OP. of USO Center 5365536 South Asia 4 15 Program Services OP. of USO Center 1963383 50 197 50 197 20947773 20947773 false false false false false false ACTIVITIES OUTSIDE U.S. Schedule F, Part I, Line 2 FOREIGN ACTIVITIES OF The USO INCLUDE THE FOLLOWING: PROVIDE TELEPHONE CARDS AND OTHER MEANS OF COMMUNICATION TO ALLOW MILITARY PERSONNEL ACCESS TO THEIR FAMILIES WHILE AWAY FROM HOME; PROMOTE INTERCULTURAL UNDERSTANDING AND ORIENTATION TO NEW COMMUNITIES; CULTURAL AND HISTORICAL TOURS INTO LOCAL INTERNATIONAL COMMUNITIES; PROVIDE FAMILY AND COMMUNITY RECREATION, REFRESHMENTS, HOLIDAY ACTIVITIES, VIDEOS, MUSIC, AND LITERATURE; PROVIDE LANGUAGE TRANSLATION, TRANSPORTATION OPTIONS, CURRENCY CONVERSION, AREA MAPS, AND GUIDANCE. ACCOUNTING METHOD USED SCHEDULE F, PART I, LINE 3, COLUMN F THE EXPENDITURES, PER REGION, ARE PRESENTED ON THE ACCRUAL BASIS OF ACCOUNTING. X X X X X X X true Worth Linen Associates 535 FIFTH AVE 31ST FL NEW YORK NY 10017 DR MAIL Program false 61303062 3751685 57551377 Anne Lewis Strategies LLC 901 NEW YORK AVE NW STE 470 E WASHINGTON DC 20001 DR WEB program false 1760788 319607 1441181 Merkle PO BOX 64897 BALTIMORE MD 21264 CONSULTING false 2023689 289489 1737200 Social Capital 980 N MICHIGAN AVE STE 1610 CHICAGO IL 60611 CONSULTING false 49625 Datoc Witten Group 13145 APPLEGROVE LANE HERNDON VA 20171 CONSULTING false 42000 Christopher Cobb 308 N COLUMBUS STREET ALEXANDRIA VA 22314 CONSULTING false 38985 Commonwealth Partners 704 E CALIFORNIA BLVD PASADENA CA 91106 CONSULTING false 20625 Warfield Walsh 601 S WASHINGTON STREET ALEXANDRIA VA 22314 CONSULTING false 15300 True North Inc 630 THIRD AVE 12TH FL NEW YORK NY 10017 CONSULTING false 1373522 13385 1360137 Stelter 10435 New York Ave Des Moines IA 50322 Consulting false 66857 66461061 4607558 62089895 AL AK AZ AR CA CO CT DC FL GA GU HI IL KS KY ME MD MA MI MN MS MO NV NH NJ NM NY NC ND OH OK OR PA RI SC TN UT VA WA WV WI GALA 1170365 967825 202540 241909 10275 911779 SERVICE SALUTE 217548 159323 58225 50236 3185 23701 31 1084959 780958 304001 95552 106875 36475 214454 2472872 1908106 564766 145788 351969 46750 1149934 1694441 -1129675 312909 61120 true 0.90000 312909 61120 61120 251789 AZ true false true false 1.00000 Kristine Shumack 2111 Wilson Blvd Ste 1200 Arlington VA 22201 false false true Hire Heroes USA 100 North Point Center East Ste 20 Alpharetta GA 30022 431562688 501(c)(3) 2286628 Program Support Stronger Families 12015 115th Ave NE Ste 195 Kirkland WA 98034 943080306 501(c)(3) 1522044 Program Support RP6 Inc 9881 Bridgeport Way SW Lakewood WA 98499 453484547 501(c)(3) 1049018 Program Support Camp Southern Ground Inc 101 Gardner Park Peachtree City GA 30269 273082862 501(c)(3) 200000 Program Support Tragedy Assistance Program for Survivors 3033 Wilson Blvd Ste 630 Arlington VA 22201 920152268 501(c)(3) 100000 Program Support Travis Manion Foundation PO Box 1485 Doylestown PA 18901 412237951 501(c)(3) 37500 Program Support Project Sanctuary PO Box 1563 Granby CO 80446 261410596 501(c)(3) 25000 Program Support Snowball Express 611 S Main Ste 400 Grapevine TX 76051 205627830 501(c)(3) 25000 Program Support Project Healing Waters Fly Fishing Inc PO Box 695 La Plata MD 20646 611518154 501(c)(3) 10000 Program Support Giant Steps PO Box 4855 Petaluma CA 94955 680404917 501(c)(3) 6800 Program Support US Chamber of Commerce Foundation 1615 H Street NW Washington DC 20062 530045720 501(c)(3) 250000 Program Support The Comfort Crew for Military Kids 9020 N Capital of Texas Hwy Bldg Austin TX 78759 260141940 501(c)(3) 1245436 Program Support USO Central Florida 4100 George J Bean Parkway Ste 24 Tampa FL 33607 371664582 501(c)(3) 46629 Revenue Share USO Central and southern ohio PO Box 13176 Columbus OH 43213 314401239 501(c)(3) 106478 Revenue Share USO Georgia PO BOX 20963 Atlanta GA 30320 580917673 501(c)(3) 97456 Revenue Share Greater Jacksonville area uso PO BOX 108 Bldg 1050 NAS Jacksonville FL 32212 591052424 501(c)(3) 16417 Revenue Share Bob Hope USO 203 World Way West Suite 200 Los Angeles CA 90045 952302811 501(c)(3) 97817 Revenue Share USO Hampton Roads and Central Virginia PO BOX 7250 Hampton VA 23666 541305517 501(c)(3) 79349 Revenue Share USO Illinois 330 S Wabash Ave 16th Floor Chicago IL 60604 362349617 501(c)(3) 84413 Revenue Share USO Indiana PO Box 441160 Indianapolis IN 46244 208349270 501(c)(3) 5327 Revenue Share USO Metropolitan Washington-Baltimore 228 McNair Road Building 405 Fort Myer VA 22211 530204665 501(c)(3) 1166949 Revenue Share/Center Support USO Metropolitan New York 1601 Broadway 11th Floor New York NY 10019 132500122 501(c)(3) 1294522 Revenue Share/Program Support/Event Support USO Missouri 10701 Lambert International Bouleva St Louis MO 63145 431237410 501(c)(3) 20703 Revenue Share USO North Carolina PO Box 91536 Raleigh NC 27675 560532315 501(c)(3) 329581 Revenue Share USO Northern Ohio 20637 Emerald Parkway Cleveland OH 44135 346006829 501(c)(3) 14107 Revenue Share USO Northwest Sea-Tac International Airport 17801 Seattle WA 98158 910573116 501(c)(3) 122570 Revenue Share USO Pennsylvania & South NJ Philadelphia International Airport Philadelphia PA 19153 231426011 501(c)(3) 268679 Revenue Share USO Pioneer Valley 100 Walker Avenue Box 33 Chicopee MA 01022 042318250 501(c)(3) 19054 Revenue Share USO San Diego Downtown Center 303 A Street Suite San Diego CA 92101 951644030 501(c)(3) 27385 Revenue Share USO Wisconsin 750 N Lincoln Memorial Drive Ste Milwaukee WI 53202 391703157 501(c)(3) 13150 Revenue Share USO Central and Southern Ohio PO Box 13176 Columbus OH 43213 314401239 501(c)(3) 10526 FMV Clothing/Household Center Support USO Georgia PO BOX 20963 Atlanta GA 30320 580917673 501(c)(3) 5263 FMV Clothing/Household Center Support Greater Jacksonville area USO PO BOX 108 Bldg 1050 NAS Jacksonville FL 32212 591052424 501(c)(3) 5263 FMV Clothing/Household Center Support Bob Hope USO 203 World Way West Suite 200 Los Angeles CA 90045 952302811 501(c)(3) 7017 FMV Clothing/Household Center Support USO Hampton Roads and central virginia PO BOX 7250 Hampton VA 23666 541305517 501(c)(3) 17543 FMv Clothing/Household Center Support USO Illinois 330 S Wabash Ave 16th Floor Chicago IL 60604 362349617 501(c)(3) 8771 FMV Clothing/Household Center Support USO Indiana PO Box 441160 Indianapolis IN 46244 208349270 501(c)(3) 7017 FMV Clothing/Household Center Support USO Metropolitan Washington-Baltimore 228 McNair Road Building 405 Fort Myer VA 22211 530204665 501(c)(3) 19297 FMV Clothing/Household Center Support USO Metropolitan New York 1601 Broadway 11th Floor New York NY 10019 132500122 501(c)(3) 7017 FMV Clothing/Household Center Support USO Missouri 10701 Lambert International Bouleva St Louis MO 63145 431237410 501(c)(3) 5263 FMV Clothing/Household Center Support USO North Carolina PO Box 91536 Raleigh NC 27675 560532315 501(c)(3) 15788 FMV Clothing/Household Center Support USO Northern Ohio 20637 Emerald Parkway Cleveland OH 44135 346006829 501(c)(3) 5263 FMV Clothing/Household Center Support USO Northwest Sea-Tac International Airport 17801 Seattle WA 98158 910573116 501(c)(3) 7017 fmv Clothing/Household Center Support USO Pennsylvania & South NJ Philadelphia International Airport Philadelphia PA 19153 231426011 501(c)(3) 7017 FMV Clothing/Household Center Support USO Wisconsin 750 N Lincoln Memorial Drive Ste Milwaukee WI 53202 391703157 501(c)(3) 7017 FMV Clothing/Household Center Support 45 PROCEDURE FOR MONITORING THE USE OF GRANT FUNDS IN THE US. SCHEDULE I, PART I, LINE 2 USO GRANT FUNDS ARE MONITORED WITH PERIODIC REPORTING IN ACCORDANCE WITH THE GRANT AGREEMENTS AND/OR THE FORMS AND SCHEDULES SET FORTH IN THE RELATED CHARTERED CENTER POLICIES AND PROCEDURE MANUALS. REGULARLY REQUIRED REPORTS INCLUDE FINANCIAL REPORTS AND PROGRAM ACTIVITY REPORTS. X X true true X X X X X false false false false false false false true false JD Crouch II President/CEO 502155 0 0 0 1161 0 23850 0 22914 0 550080 0 0 0 Tammy Heiser SVP, Human Resources/Secretary 229942 0 0 0 1882 0 20797 0 20363 0 272984 0 0 0 Philip Parisi Treasurer/ CFO 275204 0 0 0 2121 0 22707 0 24271 0 324303 0 0 0 Lisa Anastasi Chief Development Officer 286799 0 0 0 1770 0 19819 0 22021 0 330409 0 0 0 Paul Allvin SVP, Brand Advancement 240879 0 0 0 1145 0 18432 0 9863 0 270319 0 0 0 Alan Reyes SVP, Operations & Programs 258504 0 0 0 1904 0 23527 0 25316 0 309251 0 0 0 Bruce Burda REGIONAL VP, OPERATIONS SWA 160587 0 6895 0 34724 0 17633 0 1067 0 220906 0 0 0 Charles Hyde REGIONAL VP, OPERATIONS PAC 160374 0 0 0 38320 0 14138 0 1067 0 213899 0 0 0 Eli Hertz VP, INFORMATION TECHNOLOGY 189014 0 0 0 862 0 17278 0 3931 0 211085 0 0 0 Rachel Tischler VP, ENTERTAINMENT OPS 179601 0 7289 0 874 0 15085 0 8045 0 210894 0 0 0 Glenn Welling VP, CHARTERED CTR OPS 179918 0 5353 0 801 0 16674 0 0 0 202746 0 0 0 Schedule J, Part I, Line 1a HOUSING ALLOWANCE OR RESIDENCE FOR PERSONAL USE A housing allowance in the amount of $36,955 was provided to Charles Hyde in his role as the Regional Vice President for USO operations in the Pacific. This allowance was included as taxable compensation on his 2016 Form W-2. Travel for Companions THE PRESIDENT AND CEO OF THE USO MAY BE ACCOMPANIED BY HIS/HER SPOUSE ON OFFICIAL USO BUSINESS IF SPECIFIC BUSINESS PURPOSE IS SUPPORTED AND APPROVED BY THE CHAIRMAN OF THE BOARD OF GOVERNORS. SPOUSAL/COMPANION/FAMILY TRAVEL BY OTHER EMPLOYEES IS NOT REIMBURSED BY THE USO, UNLESS SPECIFICALLY AUTHORIZED BY THE CEO AND IN COMPLIANCE WITH IRS REGULATIONS. COACH IS THE AUTHORIZED CLASS OF TRAVEL. UPGRADES ARE ALLOWABLE BY EMPLOYEES UNDER THE FOLLOWING CIRCUMSTANCES: 1) THE EMPLOYEE PAYS THE DIFFERENCE IN FARE THEMSELVES OR USES AIR MILES FROM THEIR PERSONAL ACCOUNT. 2) MEDICAL CONDITIONS REQUIRE BUSINESS CLASS TRAVEL. 3) SAFETY, SERVICE AND ENVIRONMENT ARE CLEARLY INFERIOR. 4) BUSINESS CLASS TRAVEL IS ALLOWABLE FOR INTERNATIONAL TRAVEL (TRAVEL OUTSIDE OF YOUR REGIONS) BY ALL STAFF WHEN TOTAL FLIGHT TIME EXCEEDS 6 HOURS. Schedule J, Part I, Line 7 NON-FIXED PAYMENTS THE AMOUNTS SHOWN IN PART II, COLUMN B (II) FOR THE VPS WERE PAID BASED ON 2015 ACHIEVEMENTS AND WRITTEN PERFORMANCE PLANS AND APPROVED BY MANAGEMENT. X 127035 COST/SELLING PRICE X 4206321 COST/SELLING PRICE X 51 148819 FAIR MARKET VALUE X 1779 3223043 COST/SELLING PRICE X Vehicle 2 62637 FAIR MARKET VALUE 1 false true true Third Party Assistance of Noncash Contributions Schedule M, Part I, Line 32a THE USO WORKS WITH Automotive Recovery Services, Inc. IN ORDER TO GENERATE FUNDRAISING REVENUE FROM DONATED VEHICLES. Automotive Recovery Services, Inc. ADMINISTERS THE ARRANGEMENT FOR: TOWING, RECEIPT DISTRIBUTION, FOLLOW-UP SALES, TITLE PROCESSING, APPRAISAL (IF REQUIRED), SALE AT AUCTION OR DISMANTLER, AND DISTRIBUTION OF SALES. The USO also engages an investment broker to convert donated securities into cash for use in fulfilling ths USO's mission. Program Services USO Centers Form 990, Part III, Line 4A The USO provides programs, entertainment and services at more than 200 locations worldwide, including more than 100 USO owned and operated locations, and more than 80 chartered USO affiliate locations. USO operations are located throughout the United States (including the U.S. territory of Guam), and in countries overseas, including Afghanistan, Australia, Djibouti, Germany, Italy, Iraq, Japan, Jordan, Korea, Kuwait, Turkey, United Arab Emirates. USO operates in airports, on and near military bases, and in combat and hardship zones. Most USO locations operate out of space that is provided for free or at greatly reduced rent, enabling the USO to save on critical operating expenses. In 2016, USO served more than 11 million visitors and program participants (including 3.9 million visitors and program participants through its chartered USO affiliates). The USO's centers provide a warm and comforting place where service members can connect with loved ones back home via internet or telephone, play a video game, catch a movie, have a snack or just put their feet up and relax. In 2016, the USO celebrated the opening of several new locations including Joint Base Elmendorf-Richardson and Eielson Air Force Base, Alaska; Fort Sill, Oklahoma; Joint Base San Antonio, Texas; Hanscom Air Force Base, Massachusetts; Fort Jackson MEPS, South Carolina; Phoenix MEPS, Arizona; Denver MEPS, Colorado; Pohakuloa Training Area, Hawaii; Camp Kinser, Okinawa; Naval Air Station Sigonella, Italy; and Incirlik Air Base, Turkey. The USO partners with its affiliate, USO of Metropolitan Washington-Baltimore, to operate two USO warrior and family centers adjacent to major military hospitals in Bethesda, MD, and Fort Belvoir, VA to support wounded, ill, and injured service members, their family members, caregivers, and hospital staff at each installation. These facilities provide a relaxing, home-like atmosphere for respite and participation in recreational programs, including art therapy rooms, healing gardens, sports lounges, music rooms, classroom training facilities, and kitchens. USO also offers service members the same kinds of support that the USO provides in an airport or installation location through its mobile vehicle units. These large mobile centers travel to large events and military exercises to provide places for service members to relax during downtime, provide USO service to areas without a brick-and-mortar USO center and support our centers and the community in times of crisis. Each Mobile USO offers laptops, large-screen televisions, video game consoles, Wi-Fi access, casual seating, refrigerators, coffee makers and microwaves. In 2016, the USO unveiled its newest Mobile USO that is 38 feet long with three slide outs and a canteen window that will be able to support more service members than its predecessors. It includes two 65-inch TVs, five Xbox gaming systems, internal and external sound systems and is wheelchair-accessible. Public Awareness & outreach Form 990, Part III, Line 4b The USOs communications and outreach programs aim to address the civilian-military drift a natural disconnect and lack of understanding between those who have served in the military and those whom they defend who have never served and may not know or be related to anyone who has. During 2016, the USO launched the Force Behind the Forces, a brand awareness campaign reintroducing the USO to the American public, and encouraging Americans to stand behind the force, as a community of supporters committed to connecting service members to the things that they hold dear and demonstrate appreciation of those who selflessly serve our nation. Through its website and mail, the USO collected 1.4 million messages of appreciation from the American public and are being distributed or displayed at USO locations across the globe. As a component of the Force Behind the Forces campaign, the USO produced a Public Service Advertising campaign during 2016 that began airing television and radio in October 2016, and appeared in airport ads in December. Airings of all brand ads totaled more than 87,000 television and radio airings for that year. The USO also celebrated its 75th anniversary during 2016, with two presidential level events (with Barack Obama and George W. Bush), a PBS documentary and several national and local events to mark the occasions. WARRIOR AND FAMILY PROGRAMMING Form 990, Part III, Line 4c USO's Warrior and Family care programs provide support and comfort to service members and their families, whether they are deployed, transitioning from their service, wounded, ill or injured, or have made the ultimate sacrifice for our country. Expeditionary Support The USO distributed 109 bundles of electronic gaming, sports/musical equipment, and personal care items and 30 Mobile Entertainment Gaming Systems ('MEGS') to deployed service members in remote locations in 2016. The USO Care Package Program distributed more than 86,000 snack or toiletry packs to service members across the globe. The USO has continued to offer seasonal holiday care packages, which include decorations, snacks, DVDs and games to help service members stationed in remote corners of the world celebrate American holidays. In 2016, the USO shipped 450 seasonal holiday care packages to help keep our deployed service members connected to home. Operation Phone Home In addition, the USO provided a private phone network that allowed service members to make free calls home, computers with high-speed internet bandwidth, free internet access for service members' own computers and provided more than 75,000 free international prepaid calling cards to allow service members to connect with their families. In Southwest Asia alone, more than 5.7 million minutes were logged in free talk time and more than 680,000 free Wi-Fi sessions were logged by our service men and women during 2016. In other places around the world, many USO locations also offer free internet and free phone calls. Military Families Through a partnership with the What to Expect Foundation, the USO hosted 24 events for military moms-to-be and around the globe in 2016. The USO also connects military parents with their children back home by hosting a nationally recognized reading program at select USO centers worldwide that allows service members to record themselves reading a story aloud to their child, which the USO then mails back home. During 2016, the USO helped provide more than 16,000 of these recordings to children of our service men and women. Military Couples Seminars and Events The USO, in collaboration with stronger families, offers seminars and similar events to help couples learn to improve their communication, better understand each other's needs, resolve conflict, rekindle romance and find renewed hope. In 2016, more than 5,900 military attendees benefitted from 181 OXYGEN live learning events held across the country. Military Children Support The USO, in collaboration with the Comfort Crew for Military Kids, sends motivational speakers on tour to promote self-confidence and resiliency in military children ages 6 to 15 years old. The tour is structured to help military children tackle bullying in schools, adjust to life during and post-deployment, and coping when a parent makes the ultimate sacrifice. During 2016, the USO hosted the tour at 48 locations, engaging with nearly 35,000 military kids. Wounded, Ill and Injured Service Members, their Families and Caregivers The USO hosts seminars to provide caregivers - husbands, wives, parents, hospital staff and other family members supporting wounded, ill and injured service members - with practical advice and valuable information about available resources and support systems. These sessions address such topics as post-traumatic stress disorder, caregiver boundaries and intimacy, compassion fatigue, parenting, childhood grief and caregiver resiliency. In 2016, 4 seminars were held, supporting over 1,200 hundred caregivers and providing a forum for them to speak candidly about the issues they face, while also seeking advice from subject-matter experts and fellow caregivers. Families of the Fallen The USO has supported every dignified transfer at dover air force base since march 1991, including over 76 dignified transfers in 2016. The USO is located in the heart of dover air force base to support families of the fallen, as well as those service members assigned to the air force mortuary affairs complex. Additionally, as family notifications occur at all times of the day and night, the USO works 24/7 to coordinate among USO locations across the country. The USO is there to support and comfort families who have just received tragic news as they travel to and from dover air force base. In 2016, the USO supported over 355 family members traveling to and from Dover. Entertainment Tours Form 990, part III, Line 4d USO entertainment tours feature celebrities, performers and engaging shows to keep our military men and women connected to family, home and country. In 2016, the USO deployed 68 celebrity entertainers, who graciously donated millions of dollars' worth of their professional services and their time to participate in 31 tours to 22 countries and 27 states, entertaining more than 117,000 service members and military family members. Eight of these tours were to combat zones. In addition, the Sesame Street/USO experience for military families performed 156 shows at 52 military bases in 23 states during 2016. Transition Services Form 990, Part III, Line 4d The USO offers transition services to help service members leaving the military to reintegrate into the communities they are returning to, a civilian career path, and a strong family. Transition Service Centers USO transition service centers provide service members with individual assistance navigating their personal and professional goals, incorporating state-of-the-art technology. USO transition programming provides a holistic approach and includes direct support, as well as unique and relevant programming developed with partner organizations. During 2016, the USO opened 6 USO Transition Service Centers across the U.S. Employment Events The USO co-hosts 2-3 day transition summits at all military installations across the U.S., which provide service members and spouses insight into industry trends, hiring practices, and job search tools. The summits are also opportunities for installation and unit leadership to get an overview of the importance of a transition plan for their service members, including the changing landscape of the transition process as well as how to become an advocate for these services when counseling their service members. During 2016, the USO provided support to more than 18,000 attendees (including virtual coaching instances). form 990, part iii, line 4d - other program service activities description Grants Expenses Transition Services $3,535,646 $5,162,141 Entertainment tours $ 567,401 $6,129,721 _________________________ Total $4,103,047 $11,291,862 MEMBERS OR STOCKHOLDERS Form 990, Part VI, Line 6 The membership of the United Service Organizations, Inc. shall consist of two classes of members: 1) VOTING MEMBERS CONSISTING OF MEMBERS OF UNITED SERVICE ORGANIZATIONS, INC.'S BOARD OF GOVERNORS DURING THEIR TERM OF SERVICE. 2) Non-voting members consisting of members of the armed forces of the United States currently on active duty; representatives, as may be designated by USO's Board of Governors, from the Organizations set forth in USO's congressional charter, up to nine persons designated by the President of the United States, their term of membership being conterminous with such President's incumbency; and any other persons who meet the criteria established by the Board of Governors for Membership. MEMBERS OR STOCKHOLDERS Form 990, Part VI, Line 7a At the annual meeting, the voting members shall elect members of the Board of Governors and take such other action as may be appropriately submitted to them by the Board of Governors. Election of the Board of Governors, or action on any other matters, shall be by the affirmative vote of the majority of voting members present in person or by proxy and entitled to vote at the meeting, provided those present in person or by proxy constitute a quorum. Additionally, up to six persons appointed by the President of the United States, thier term being conterminous with such president's incumbency, may serve on the Board of Governors. PROCESS OF REVIEWING FORM 990 Form 990, Part VI, Line 11b A copy of the draft 990 was provided to all board members, officers, and key employees prior to its filing with the IRS. The process was conducted in May 2017. Meeting minutes reflect the review and discussion of the IRS form 990 at the audit committee meeting held in May 2017. An outside accounting firm prepares and reviews the form 990. CONFLICT OF INTEREST POLICY MONITORING AND ENFORCEMENT Form 990, Part VI, Line 12c The conflict of interest policy is the policy that requires United Service Organizations, Inc.'s Governors, Officers, and other employees to avoid any situation which may constitute a conflict of interest, that is, any situation which an individual uses or could use his or her position with the United Service Organizations, Inc. for personal gain to an individual, members of the individual's family, or other organizations with whom the individual is affiliated, to the actual or potential detriment of the USO. The Board of Governors has established a policy with reference to conflicts of interest applicable to the Board of Governors. Disclosure of potential conflicts are reviewed by CEO, CFO and outside counsel. Any individuals that have a conflict of interest are prohibited from deliberations and voting on a transaction. PROCESS FOR DETERMINING COMPENSATION Form 990, Part VI, Line 15a and 15b The compensation is established by the United Service Organizations, Inc. Board of Governors after an independent, outside review of industry surveys, compensation studies and other data to ensure that executive compensation is within the range of that paid to comparable executives of comparable organizations for comparable services and therefore reasonable. These reviews are performed on a biannual basis by an independent outside consultant for the following positions: CEO, CFO, CDO, SVP Operations, Entertainment and Programs, SVP Brand Advancement, and SVP HR. The last review was performed in 2016 for all positions listed and all positions' compensation was found to be within the range for comparable executives at comparable organizations. The Board of Governors reviews and approves the written employment contract between the USO and the CEO. HOW DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC Form 990, Part VI, Line 19 Financial statements are made available on the United Service Organizations, Inc. website. The Governing documents and conflict of interest policies are made available upon request. Joint Cost Activity Disclosure Form 990, Part IX, Line 26 The USO conducts joint activities that benefit program services and include a fundraising appeal. The programmatic component of these activities includes a call to action to enlist the publics aid in identifying service members and their families that would benefit from USOs programs and services and an opportunity to send a personalized message of appreciation to service members (force behind the forces campaign). Personalized messages received from the public through these activities are displayed and distributed at USO locations around the globe. USO Foundation 2111 Wilson Blvd Suite 1200 Arlington VA 22201 208861567 Charitable VA 501(c)(3) 12a USO Inc true false false false false false false false false false false false false false true true false false false false