2017-11-10T10:59:23-05:00 2016-12-31 541877324 DONALD V STEGER JR CPA PC PO BOX 2006 STAUNTON VA 244022006 990 2016-01-01 453201020 LOVE INC OF STAUNTON WAYNESBORO AND AUGUSTA LOVE 5402212955 PO BOX 1003 FISHERSVILLE VA 22939 DEBRAH RAMSEY EXECUTIVE DIRECTOR 5402212955 2017-11-10 DONALD V STEGER JR P00235253 5408866231 2017-11-10 B7AE0F69401FCF9DD15B330F86CDA4E59CEC4480 B7AE0F69401FCF9DD15B330F86CDA4E59CEC4480 2016 2017-02-10 21:41:12Z BRUCE HANKEE 27 FALL RIDGE DR STUARTS DRAFT VA 24477 291700 false X WWW.LOVEINCSAW.ORG X 2012 VA FAITH-BASED SERVICES FOR THE NEEDY. MOBILIZING CHURCHES TO TRANSFORM LIVES AND COMMUNITIES. 11 11 6 274 0 127420 206569 0 -2 50616 82119 178036 288686 0 0 120060 140874 0 300 60031 90406 180091 231280 -2055 57406 37537 91497 4636 1190 32901 90307 X FAITH-BASED SERVICES FOR THE NEEDY. MOBILIZING CHURCHES TO TRANSFORM LIVES AND COMMUNITIES. true false 52261 NEIGHBORS IN NEED: OUR ORGANIZATION PARTNERS WITH LOCAL CHURCHES BY FILLING GAPS IN COMMUNITY SERVICES. IN 2016, WE PERFOMRED INTAKES FOR 259 FAMILIES, UTILIZING 6,618 DOCUMENTED PHONE CALLS (INCOMING AND OUTGOING) AND MAKING 258 TRIPS TO PICK UP / DEELIVER DONATED GOODS SUCH AS FURNITURE, CLOTHING, HOUSEHOLD SUPPLIES, PAPER GOODS, PERSONAL HYGIENE ITEMS, ETC. AFTER ASSESSING AND QUALIFYING NEEDS, WE MAY ALSO REFER PARTICIPANTS TO OTHER AGENCIES FOR SERVICES. 63358 LOVING YOUR NEIGHBOR: IN THE FALL OF 2013, THE ORGANIZATION HELD IT'S FIRST CLASSES IN PERSONAL FINANCIAL MANAGEMENT FOR RECIPIENTS OF SERVICES. THE GOAL IS TO HELP THEM LEARN TO MANAGE THEIR RESOURCES MORE EFFECTIVELY AND TO EVENTUALLY HELP THEM OVERCOME THE CIRCUMSTANCES THAT LED THEM TO SEEK ASSISTANCE. THE INSTRUCTION IS BIBLE-BASED, AND THE CLASSES ENABLED PARTICIPANTS TO ESTABLISH ONGOING RELATIONSHIPS WITH STAFF, VOLUNTEERS, AND CHURCHES. THIS ACTIVITY HAS BEEN HIGHLY SUCCESSFUL, GROWING FROM 6 PARTICIPANTS IN 2013 TO A TOTAL OF 22 IN 2014. DURING 2015 THE PROGRAM GREW DRAMATICALLY, SERVING A TOTAL OF 55 PARTICIPANTS IN THE 3 SESSIONS OFFERED THROUGHOUT THE YEAR. THE DATA FOR 2016 WAS VERY SIMILAR TO 2015, SERVING 40 PARTICIPANTS IN EACH OF 3 TWELVE-WEEK SESSIONS. PARTICIPANTS EARN VOUCHERS THAT ARE REDEEMABLE FOR GOODS AND SERVICES FOR PARTICIPATING AND FOR COMPLETING HOMEWORK ASSIGNMENTS. DURING 2016 THE PARTICIPANTS EARNED 2,880 SUCH VOUCHERS WITH A TOTAL VALUE OF APPROXIMATELY 43,200. 2016 COURSE OFFERINGS INCLUDED A BASIC NEW IMAGE CLASS, FINANCIAL MANAGEMENT, ALPHA, PARENTING, AND HEALTH & WELLNESS. WE WILL CONTINUE TO EXPAND THIS PROGRAM IN 2017 AND BEYOND. THE DEMAND IS ASTOUNDING. AS OF THIS DATE WE HAVE 305 PEOPLE ON A WAITING LIST. IN CONJUNCTION WITH THE CLASSES, VOLUNTEERS FROM 12 DIFFERENT CHURCHES PROVIDED DINNER EACH NIGHT (36 NIGHTS) TO ALL PARTICIPANTS, THEIR CHILDREN, ALL STAFF AND VOLUNTEERS, GUESTS. 53856 TREASURES FOR LOVE: IN MID-JULY OF 2013 THE ORGANIZATION OPENED A RETAIL LOCATION TO SELL CERTAIN DONATED GOODS TO THE COMMUNITY. THE PRIMARY PURPOSE OF THE OPERATION IS TO GENERATE REVENUE TO SUPPORT THE PROGRAM SERVICES AS IDENTIFIED IN THIS RETURN. THE STORE WAS OPERATED 6 DAYS PER WEEK IN 2016 WITH 4,364 HOURS OF VOLUNTEER LABOR, IN ADDITION TO A SMALL AMOUNT OF OVERSIGHT BY THE EXECUTIVE DIRECTOR. IN OCTOBER 2015 THE ACTIVITY'S SPACE WAS NEARLY TRIPLED, TO 3,100 SQUARE FEET. SALES HAVE HAVE CONTINUED TO GROW SINCE THAT TIME, PROVIDING A TOTAL OF 24,0000 TOWARD FUNDING THE 2016 EXEMPT PURPOSES AND ADMINISTRATIVE COSTS OF THE MINISTRY. 36877 CREATING GIFTS OF LOVE -- IN NOVEMBER OF 2016 WE HELD OUR 4TH ANNUAL PROGRAM FOR CHILDREN IN LOWER INCOME HOUSEHOLDS THROUGHOUT OUR SERVICE AREA. CHILDREN ARE INVITED FROM THE LOCAL SCHOOLS HAVING THE VERY HIGHEST PERCENTAGE OF CHILDREN ELIBIBLE FOR FREE LUNCHES UNDER THE FEDERAL SCHOOL NUTRITION PROGRAM, AS WELL AS CHILDREN FROM FAMILIES WHO HAVE ALREADY MET OUR CRITERIA FOR RECEIVING ASSISTANCE. THIS PROGRAM IS DESIGNED NOT TO PROVIDE GIFTS TO THE CHILDREN, BUT TO ASSIST THE CHILDREN IN MAKING GIFTS TO GIVE TO OTHERS (PARENTS, SIBLINGS, ETC.) AT CHRISTMAS. WE BELIEVE THAT TEACHING CHILDREN TO GIVE OF THEMSELVES IS A GIFT THEY WILL CARRY WITH THEM FOR THE REST OF THEIR LIVES. THIS YEAR, 121 CHILDREN PARTICIPATED ALONG WITH THEIR PARENTS, GRANDPARENTS, AND OTHERS. TWELVE CHURCHES ASSISTED BY SETTING UP CRAFT STATIONS AND HELPING THE CHILDREN MAKE VARIOUS GIFTS FOR OTHERS. IN ADDITION, A SMALL CHRISTIAN GROUP PROVIDED BREAKFAST AND LUNCH ITEMS TO THE CHILDREN, THEIR FAMILIES, AND THE VOLUNTEERS. DAY OF SERVICE -- WE DID NOT OFFER THIS PROGRAM IN 2016 DUE TO SOME COORDINATION ISSUES DURING THE PLANNING PHASE. UNFORTUNATELY, THESE COULD NOT BE RESOLVED SOON ENOUGH TO PERMIT THE PROGRAM TO TAKE PLACE IN AUGUST. THIS PROGRAM IS BEING EVALUATED CAREFULLY BEFORE OFFERING IT IN THE FUTURE. EASTER DRAMA -- OUR COMMUNITY IS BLESSED TO HAVE SEVERAL CHURCHES THAT PROVIDE HIGH-QUALITY EASTER DRAMAS THAT PORTRAY WHAT CHRIST HAS ALREADY DONE FOR MANKIND. WE DID SIGNIFICANTLY MODIFY THIS PROGRAM IN 2016. INSTEAD OF PROVIDING TICKETS, TRANSPORTATION, ETC. WE OBTAINED INFORMATION FROM THE CHURCHES, AND SENT A BROCHURE TO ALL OUR NEIGHBORS FOR THEIR INFORMATION, ALONG WITH ENCOURAGEMENT TO ATTEND AT LEAST ONE OF THE OFFERED DRAMAS. TRAINING --IN ORDER TO ASSURE THAT STAFF AND VOLUNTEERS ARE EQUIPPED TO PROVIDE ALL SERVICES WITH EXCELLENCE, A TRAINING PROGRAM WAS INITIATED DURING 2015 AND CONTINUED IN 2016. IN 2016 WE OFFERED TWO TRAINING SESSIONS, RENEWING THE MIND, TO A TOTAL OF 26 PERSONS TRAINED, PROVIDING 25 HOURS OF TRAINING TO EACH PARTICIPANT. THIS PARTICULAR COURSE WAS DESIGNED TO HELP PARTICIPANTS DISCOVER OPPORTUNITIES WITHIN THEMSELVES TO CHANGE HOW THEY PERCEIVE THEIR ROLE IN WORKING WITH OUR NEIGHBORS IN NEED, AND TO LEARN HOW TO MAKE THOSE CHANGES. THE GOAL FOR THE MINISTRY WAS TO IMPROVE THE OVERALL EFFECTIVENESS OF OUR WORK WITH NEIGHBORS, AND TO PROVIDE A BASELINE FOR HOW WE AS A MINISTRY GO ABOUT PROVIDING GOODS AND SERVICES TO THOSE WE SERVE. IN ADDITION, WE OFFERED FOR THE FIRST TIME IN 2016 TRAINING CALLED REDEMPTIVE COMPASSION TO A TOTAL OF 92 PEOPLE FROM 30 DIFFERENT CHURCHES, IN FOUR SEPARATE TRAINING SESSIONS HELD AT TWO DIFFERENT CHURCHES. PARTICIPANTS INCLUDED LAY MEMBERS OF CHURCHES, CHURCH LEADERS, AND ORDAINED PASTORS. THIS PARTICULAR TRAINING IS DESIGNED TO HELP PARTICIPANTS DISCOVER HOW THEY INDIVIDUALLY VIEW CHARITY, AND TEACH THEM TO LOOK AT IT HOLISTICLY, HELPING THEM TO DEVELOP THAT KIND OF APPROACH TO HELPING THOSE IN NEED. THIS TRAINING HAS LED TO GREATER VOLUNTEERISM THROUGHOUT THE MINISTRY, BUT ESPECIALLY WUTHIN THE LOVING YOUR NEIGHBOR PROGRAM. CHURCH RELATIONS & DEVELOPMENT -- OUR PRIMARY MINISTRY FOCUS IS TO MOBILIZE CHURCHES TO CHANGE LIVES AND COMMUNITIES. TO BE CERTAIN WE ARE FULFILLING AND EXPANDING THAT FOCUS WE MUST PERIODICALLY MEET WITH AREA PASTORS AND CHURCHES FOR FEEDBACK FROM PARTNERING CHURCHES AND TO ESTABLISH RELATIONSHIPS WITH NON-PARTNERING CHURCHES, ENCOURAGING THEM TO BECOME PARTNERING CHURCHES. DURING 2016 WE WERE INVITED TO MAKE OVER 40 PRESENTATIONS OF THE MINISTRIES OF LOVE INC TO CHURCH CONGREGATIONS CHURCH CONGREGATIONS AND OTHER COMMUNITY ORGANIZATIONS. THOUGH WE DID NOT GAIN ANY NEW CHURCH PARTNERS DURING 2016, AS A RESULT OF THESE 2016 PRESENTATIONS WE HAVE THREE CHURCHES THAT ARE READY TO BECOME CHURCH PARTNERS DURING 2017. COMMUNITY MISSIONS -- THIS ACTIVITY IS A NATURAL EXTENSION OF OUR WORK TO MOBILIZE CHURCHES, TO PROVIDE OPPORTUNITIES FOR CHURCH MEMBERS TO BECOME ACTIVELY INVOLVED IN LOCAL MISSIONS WORK. THE DIRECTOR OF TRANSFORMATIONAL MINISTRIES INTENTIONALLY WORKS WITH CHURCHES, BOTH PARTNERING AND NON- PARTNERING, TO SET UP THESE MISSION OPPORTUNITIES, GENERALLY BASED ON NEEDS WITHIN THE MINISTRY AND ON THE TYPES OF VOLUNTEERS COMING FROM EACH SPECIFIC CHURCH, SUCH AS AGE, PHYSICAL ABILITIES, EXPERIENCE, ETC. BECAUSE OF THESE VOLUNTEER TEAMS, LOVE INC IS ABLE TO EXPAND ACTIVITIES, BETTER ORGANIZE OUR WAREHOUSE, AND OTHER SIMILAR SERVICE IMPROVEMENTS. DURING 2016 WE WERE BLESSED WITH 15 SUCH TEAMS, AVERAGING APPROXIMATELY 3 HOURS PER TEAM/PERSON. APPROXIMATELY 180 STUDENTS AND 40 ADULTS PARTICIPATED IN VOLUNTEER ACTIVITIES SUCH AS SORTING CLOTHES, DELIVERING PRODUCTS TO NEIGHBORS IN NEED, CLEANING LARGE AND SMALL KITCHEN APPLIANCES, VACUUMING SOFAS AND CHAIRS, CLEANING WOODEN FURNITURE, ORGANIZING DONATED PRODUCTS, CLEANING VEHICLES THAT ARE TO BE DONATED TO NEIGHBORS IN NEED, AND PUTTING TOGETHER PRODUCTS TO BE GIVEN TO NEIGHBORS ON A VOUCHER BASIS. THIS ASPECT OF OUR COMMUNITY MISSIONS ACTIVITY ALSO PROVIDED STAFF WITH OPPORTUNITIES TO MODEL CHRISTIAN LIVING WHILE WORKING WITH THE PARTICIPANTS. 36877 206352 true true false false false false false false false false true false false false true false false false false false false false false false false false false false false false false false false false false false false false false false false false false false false false false false 1 0 6 true false false false false false false false false false true false X 11 11 false false false false false false false true true false false false false false false true true false VA X CHARLES M PHIBBS 5402481749 5 OAK CREST DRIVE VERONA VA 24482 WILLIAM ROBERTS BOARD MEMBER 30.00 X 34044 0 0 GAIL WOLCOTT BOARD MEMBER X 0 0 0 CLAIR HERSHEY BOARD MEMBER X 0 0 0 JOANNE SHIRLEY BOARD MEMBER X 0 0 0 JIM BUNYARD BOARD MEMBER X 0 0 0 JIM CHAPPELL BOARD MEMBER X 0 0 0 DEBRAH RAMSEY EXECUTIVE DI 30.00 X 34044 0 0 BRUCE HANKEE CHAIRMAN X 0 0 0 RANDE' FRITZ SECRETARY X 0 0 0 RICK RICHARDS VICE CHAIRMA X 0 0 0 STEPHEN J CAMPBELL TREASURER X 0 0 0 68088 false false false 206569 10447 206569 3012 3014 -2 -2 -2 79738 79738 79738 RECYCLING DONATED GOODS 1754 1754 MISCELLANEOUS RECEIPTS 536 536 UNREALIZED GAIN ON INVESTMENT 91 91 2381 288686 -2 82119 68088 58555 9533 62775 54703 7824 248 10011 8664 1328 19 12 12 1483 1135 348 463 355 108 4732 4167 557 8 130 52 78 36962 36231 722 9 2282 1985 295 2 PARTICIPANT INCENTIVES 14402 14402 DONATED GOODS TO NEEDY 5130 5130 SUPPLIES 4793 4442 346 5 DUES TO NATIONAL ORGANIZ. 4771 3803 964 4 15246 12728 2513 5 231280 206352 24628 300 19203 64004 8402 1490 6342 1950 3350 16144 7896 10820 8248 3014 1060 1151 37537 91497 763 841 3873 349 4636 1190 X 27921 79783 4980 10524 32901 90307 37537 91497 57406 X false false false X 32167 113517 93762 127420 206569 573435 15771 15771 18787 39585 50549 81492 190413 32167 148075 133347 177969 288061 779619 779619 14 35 49 14 35 49 2635 2635 65 3016 3081 32246 153761 133347 177969 288061 785384 X PART III, LINE 12 OTHER MISCELLANEOUS RECEIPTS 1 RECYCLING DONATED ITEMS 3,080 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 9390 5604 3786 6754 2292 4462 8248 SALES TAX PAYABLE 327 DONATIONS HELD FOR OTHER ORGANIZATIO 22 349 FORM 990, PAGE 1, PART I, LINE 6 ALL OF OUR VOLUNTEERS ARE PART-TIME. THEY SERVE IN MANY DIFFERENT CAPACITIES AS LISTED BELOW: ACCOUNTING, FINANCE AND BOOKKEEPING - A RETIRED ACCOUNTANT VOLUNTEERS TO COMPLETE ALL OF OUR DAILY, WEEKLY, MONTHLY ACCOUNTING TASKS. IN ADDITION, BI-WEEKLY PAYROLLS ARE COMPLETED, MONTHLY FINANCIAL REPORTS TO THE BOARD ARE PROVIDED, AND ALL QUARTERLY AND ANNUAL TAX FILINGS ARE COMPLETED INCLUDING THE FORM 990. ADMINISTRATION AND SUPERVISION -- A RETIRED PROFESSIONAL PROVIDES THESE SERVICES AS NEEDED WHEN PAID STAFF ARE NOT AVAILABLE. ADVISORY TEAMS - VOLUNTEERS MEET WITH STAFF PERIODICALLY TO PROVIDE COMMUNITY INPUT FOR PROGRAMS. BOARD MEMBERS - MEET AT LEAST MONTHLY TO RECEIVE VARIOUS REPORTS ON THE ACTIVITIES OF THE MINISTRY, CONSIDER NEW OR MODIFIED POLICIES, PROVIDE GUIDANCE AS NEEDED TO THE EXECUTIVE DIRECTOR, AND OTHER SIMILAR TASKS. CALL CENTER - THIS ACTIVITY IS THE LIFEBLOOD OF THE MINISTRY. VOLUNTEERS ARE TRAINED TO TAKE CALLS FROM PERSONS IN NEED, TO TAKE INFORMATION FROM EACH ONE AND RECORD THAT INFORMATION ON AN INTAKE FORM. THE CALLERS ARE QUITE OFTEN CALLING DURING PERHAPS THE WORST TIME OF THEIR LIVES, AND THE VOLUNTEERS ARE TRAINED TO BE SENSITIVE TO THAT WHILE STILL OBTAINING DETAILED INFORMATION ABOUT WHY THEY ARE CALLING, WHAT THEIR NEEDS ARE, HOW THEY FOUND THEMSELVES IN THE SITUATION SO THAT THE NEEDS CAN BE PROPERLY ASSESSED. THESE CONVERSATIONS FREQUENTLY UNCOVER EVEN DEEPER ISSUES THAT MUST BE ADDRESSED. THE VOLUNTEERS ALSO MAKE CALLS TO REFERENCES, CHURCHES, AND AGENCIES IN ORDER TO VERIFY THE INFORMATION TAKEN DURING THE PHONE INTAKE, AND CONSIDER EACH "NEIGHBOR'S" LIKLIHOOD OF SUCCESS THROUGH OUR PROGRAMS. ALL OF THIS IS NECESSARY IN ORDER TO ESTABLISH A STRONG WORKING RELATIONSHIP WITH THE NEIGHBOR RIGHT AWAY. IN ADDITION, OUR VOLUNTEERS MAKE FOLLOW UP CALLS TO THE NEIGHBORS TO GET A SENSE OF THEIR WELL-BEING, AND TO INSURE THAT THEIR INITIAL NEEDS HAVE BEEN MET, OR ARE IN THE PROCESS OF BEING MET. AS VOLUNTEERS IN A CHRISTIAN MINISTRY, DURING THE INTAKE PROCESS, AND ALL THE WAY THROUGH, THESE VOLUNTEERS PRAY WITH THE NEIGHBORS AND DO AS MUCH AS IS POSSIBLE TO HELP THEM FIND A LOCAL CHURCH HOME IN WHICH THEY CAN BE NURTURED AND STRENGTHENED IN THE NAME OF CHRIST. CARPENTRY - FROM TIME TO TIME SOME BASIC CARPENTRY IS A TRUE NEED OF OUR NEIGHBORS, AND WE ARE BLESSED TO HAVE A NUMBER OF MEN FROM VARIOUS CHURCHES VOLUNTEER IN THIS CAPACITY. CHILDRENS' EDUCATION - AS PART OF OUR LOVING YOUR NEIGHBOR PROGRAM (LYN) CHILDREN OF ALL AGES ACCOMPANY THEIR OLDER FAMILY MEMBERS TO THE CLASSES OFFERED TO OUR NEIGHBORS. WE HAVE A CORE GROUP OF DEDICATED, PROFESSIONAL TEACHERS OR RETIRED TEACHERS WHO MEET WITH THOSE CHILDREN EACH WEEK TO TEACH THEM MORE ABOUT LIVING A CHRISTIAN LIFE, AGE APPROPRIATE LIFE SKILLS, GETTING ALONG WITH OTHERS, ETC. CHURCH COORDINATORS - EACH OF OUR MEMBER CHURCHES IS ENCOURAGED TO SELECT A CHURCH MEMBER TO REPRESENT LOVE INC TO THE CONGREGATION. THESE VOLUNTEERS ATTEND QUARTERLY MEETINGS TO HEAR WHAT IS COMING UP AT LOVE INC, WHAT NEEDS STILL ARE UNMET, PRAYER REQUESTS, ETC. IN TURN, THEY RELAY THAT INFORMATION TO THEIR CONGREGATIONS AND ENCOURAGE OTHERS TO VOLUNTEER TO MEET THE NEEDS, TO DONATE GOODS OR FUNDS, TO PRAY FOR LOVE INC, AND MORE. THIS IS AN IMPORTANT PART OF HELPING THE PASTOR AND STAFF TO MOBILIZE THE CONGREGATION, GETTING THEIR MEMBERS OUT OF THE PEW AND ENGAGED IN ACTIVE MINISTRY IN THE COMMUNITY. CLARIFICATION - OUR NEIGHBORS FREQUENTLY HAVE NEED OF FURNISHINGS, APPLIANCES, AND SIMILAR ITEMS. OUR CLARIFICATION VOLUNTEERS VISIT EACH SUCH HOME TO SEE WHAT SPACE IS AVAILABLE, WHAT UTILITIES ARE AVAILABLE, TO MEASURE DOORWAYS, HALLWAYS DETERMINE IF THERE ARE SIZE LIMITATIONS FOR ANY ITEMS TO BE DELIVERED. THE ALSO ARE TRAINED TO OBSERVE THE SURROUNDINGS, CHECKING FOR OTHER NEEDS NOT MENTIONED BY THE NEIGHBOR, OR FOR SAFETY ISSUES TO BE ADDRESSED. CLERICAL - CLERICAL SERVICES ARE OFTEN MET BY COMMUNITY VOLUNTEERS SIMPLY BECAUSE PAID STAFF (ALSO ALL PART-TIME) ARE UNABLE TO KEEP UP WITH THE CLERICAL TASKS ON THEIR OWN. COMPUTER SERVICES - WE HAVE ONE VOLUNTEER WHO IS A PROFESSIONAL IN THIS FIELD, WHO WILL COME TO THE OFFICES AND PROVIDE ASSISTANCE WHEN TECHNOLOGY IS JUST NOT BEING COOPERATIVE. DATA ENTRY - WE MAINTAIN A DATABASE OF OUR NEIGHBORS IN NEED THAT PROVIDES THE HISTORY OR PROGRESS ON EACH NEIGHBOR, WHO ASSISTED AND IN WHAT CAPACITY, WHAT GOODS OR SERVICES WERE PROVIDED, ALONG WITH OTHER MORE PERSONAL INFORMATION. ONE VOLUNTEER INPUTS ALL OF THIS INFORMATION INTO THE DATABASE ON A WEEKLY BASIS. DELIVERY AND PICKUP - A SIGNIFICANT NUMBER OF OUR VOLUNTEERS MAKE TRIPS OUT WITH TRUCKS/TRAILERS TO PICK UP LARGE QUANTITIES OF GOODS BEING DONATED BY INDIVIDUALS, ESPECIALLY HEAVIER ITEMS SUCH AS FURNISHINGS, APPLIANCES, EQUIPMENT. THE SAME VOLUNTEERS ALSO MAKE TRIPS OUT TO DELIVER HEAVIER ITEMS TO OUR NEIGHBORS ONCE MINISTRY STAFF HAS DETERMINED EXACTLY WHAT CAN BE PROVIDED TO EACH NEIGHBOR. FACILITATOR TRAINER AND TRAINEES - THESE VOLUNTEERS (TRAINERS) ARE HIGHLY QUALIFIED TRAINERS FOR OUR COURSE IN REDEMPTIVE COMPASSION, GENERALLY OFFERED TO OUR STAFF AND VOLUNTEERS TO HELP THEM BETTER RELATE TO THE NEIGHBORS WHO ARE OR WILL BE SERVED. THESE PERSONS ARE ESSENTIALLY TRAINING MORE TRAINERS SO THIS COURS CAN BE OFFERED FREQUENTLY AND THROUGHOUT OUR SERVICE AREA. FOOD SERVICE - EACH THURSDAY EVENING WHEN OUR CLASSES ARE PROVIDED TO NEIGHBORS, A SMALL GROUP OF PERSONS FROM A CHURCH OR ORGANIZATION PREPARES, SERVES, AND CLEANS UP AFTERWORD, FOR THE CLASS PARTICIPANTS, THEIR CHILDREN, TEACHERS, AND OTHER VOLUNTEERS. HOST/HOSTESS - ALSO IN CONNECTION WITH OUR LYN THURSDAY EVENING CLASSES, THE HOST IS GENERALLY A VOLUNTEER FROM THE CHURCH AT WHICH THE CLASSES ARE BEING HELD. THIS PERSON GENERALLY MAKES SURE ALL IN ATTENDANCE BECOME FAMILIAR WITH THE FACILITIES, ASSISTS AS NECESSARY WITH FACILITY ISSUES THAT MIGHT ARISE, AND TRIES TO MAKE ALL FEES WELCOME THERE. INTERNS - WE FREQUENTLY RECEIVE INTERNS FROM CHURCHES WHO ARE PERFORMING INTERNSHIPS IN PREPARATION FOR ENTERING THE MINISTRY IN SOME CAPACITY. THEIR ACTIVITIES GENERALLY INCLUDE AS MANY FACETS OF OUR MINISTRY AS POSSIBLE TO PROVIDE THEM WITH A BROAD BASE OF EXPERIENCE TO CARRY WITH THEM WHEN THEY LEAVE. INTERPRETER - THESE VOLUNTEERS GENERALLY PROVIDE SIGN LANGUAGE INTERPRETATION FOR THE NEIGHBORS WHO ARE DEAF. THERE IS A SIGNIFICANT DEAF COMMUNITY WITHIN OUR SERVICE AREA, AND THEY ARE ENCOURAGED TO PARTICIPATE IN OUR LYN CLASSES. JANITORIAL - WE OCCASIONALLY HAVE NEED FOR JANITORIAL SERVICES WHICH ARE GENERALLY MET WITH VOLUNTEERS. LABORER - IN CONJUNCTION WITH THE CARPENTERS DISCUSSED ABORE, LABORERS ARE OFTEN NEEDED ON LARGER PROJECTS TO SIMPLY HELP PROJECTS MOVING ALONG BY FREEING UP THE CARPENTERS FOR THE WORK REQUIRING SPECIFIC SKILLS. ONLINE MARKETING - ONE VOLUNTEER PROVIDES A SERVICE OF LISTING CERTAIN DONATED ITEMS FOR SALE ON WEBSITES SUCH AS EBAY OR CRAIGSLIST. PROGRAM COORDINATOR - THESE VOLUNTEERS SERVE IN THE ROLE OF COORDINATING OUR LYN CLASSES ON THURSDAY EVENINGS. THEY ARE THE RESPONSIBLE PARTY FOR ENSURING THAT THE TIME SCHEDULE IS MAINTAINED, THAT VOLUNTEERS ALL KNOW WHAT THEIR FUNCTION IS, FOR ENSURING THAT THE LYN PARTICIPANTS AND THEIR CHILDREN ALL KNOW WHAT TO EXPECT. RECEPTIONIST - THIS IS A VITAL SERVICE AT THE LOVE INC OFFICES. IT IS SO IMPORTANT TO MAKE SURE ALL VISITORS, NEIGHBORS, CLERGY, AND OTHERS ARE WARMLY GREETED UPON ARRIVAL, THAT EACH ONE IS DIRECTED TO THE MOST APPROPRIATE STAFF PERSON OR VOLUNTEER ACCORDING TO THE PURPOSE OF THEIR VISIT. OTHER CLERICAL TASKS ARE OFTEN PERFORMED AS WELL. RECYCLING - THIS TASK IS OFTEN PERFORMED BY THE DELIVERY/PICKUP VOLUNTEERS. IT CONSISTS SIMPLY OF LOADING ALL SCRAP METALS RECEIVED FROM DONORS ONTO TRUCKS AND TRAILERS AND DELIVERING THEM TO A LOCAL METALS RECYCLER, PROVIDING A SMALL REVENUE STREAM FOR THE MINISTRY. SPIRITUAL FRIEND - IN CONNECTION WITH OUR LYN THURSDAY EVENING CLASSES, THESE VOLUNTEERS ARE ASSIGNED TO ONE CLASS PARTICIPANT TO WORK ALONG WITH THEM DURING THE CLASS AND DURING THE WEEK TO HELP THEM KEEP UP WITH THE HOMEWORK AND TO ENSURE THAT THEY ARE ENGAGED IN THE CLASS. THEY ALSO SERVE AS A SOUNDING BOARD FOR THEIR QUESTIONS AND CONCERNS, AND THEY PRAY WITH THEM AS WELL. THEY ARE TO MODEL A TRUE CHRISTIAN LIFE IN FRONT OF THESE NEIGHBORS, HOPEFULLY GIVING THEM A POSITIVE ROLE MODEL TO STRIVE FOR. STORE CLERK - WE OPERATE A RESALE STORE AS PART OF THE MINISTRY NOT ONLY TO PROVIDE A FUNDING STREAM TO SUPPORT MINISTRY ACTIVITIES, BUT TO BE THERE TO ENCOURAGE, AND PRAY WITH OUR CUSTOMERS. THE STORE CLERKS PROVIDE THESE SERVICES, AND ARE TRAINED TO BE OPEN TO THE CUSTOMERS AND DO WHAT IS POSSIBLE TO ENGAGE THEM IN PRAYER, ASK ABOUT ANY NEEDS IN THEIR LIFE, AND REFER THEM TO OUR MINISTRY IF APPROPRIATE. OF COURSE, THEY ALSO ARE RESPOSIBLE FOR DISPLAY OF DONATED MERCHANDISE, CUSTOMER ASSISTANCE, AND WORKING THE CASH REGISTER. STORE MANAGER - THOUGH THIS VOLUNTEER POSITION WAS NOT FILLED DURING 2016, THIS VOLUNTEER IS RESPONSIBLE FOR THE GENERAL MANA FORM 990, PAGE 2, PART III, LINE 2 THOUGH NOT A SEPARATE PROGRAM, WE DID OFFER A NEW TRAINING PROGRAM ELEMENT IN THE FORM OF A NEW TRAINING COURSE ENTITLED REDEMPTIVE COMPASSION. THIS NEW COURSE HAS BEEN ENTHUSIASTICALLY EMBRACED BY COMMUNITY MEMBER AND CHURCHES, AS DESCRIBED BELOW: WE OFFERED FOR THE FIRST TIME IN 2016 TRAINING CALLED REDEMPTIVE COMPASSION TO A TOTAL OF 92 PEOPLE FROM 30 DIFFERENT CHURCHES, IN FOUR SEPARATE TRAINING SESSIONS HELD AT TWO DIFFERENT CHURCHES. PARTICIPANTS INCLUDED LAY MEMBERS OF CHURCHES, CHURCH LEADERS, AND ORDAINED PASTORS. THIS PARTICULAR TRAINING IS DESIGNED TO HELP PARTICIPANTS DISCOVER HOW THEY INDIVIDUALLY VIEW CHARITY, AND TEACH THEM TO LOOK AT IT HOLISTICLY, AND HELPING THEM TO DEVELOP THAT KIND OF APPROACH TO HELPING THOSE IN NEED. THIS TRAINING HAS LED TO GREATER VOLUNTEERISM THROUGHOUT THE MINISTRY, BUT ESPECIALLY WUTHIN THE LOVING YOUR NEIGHBOR PROGRAM. FORM 990, PAGE 2, PART III, LINE 4B IN EACH OF 3 TWELVE-WEEK SESSIONS. PARTICIPANTS EARN VOUCHERS THAT ARE REDEEMABLE FOR GOODS AND SERVICES FOR PARTICIPATING AND FOR COMPLETING HOMEWORK ASSIGNMENTS. DURING 2016 THE PARTICIPANTS EARNED 2,880 SUCH VOUCHERS WITH A TOTAL VALUE OF APPROXIMATELY 43,200. 2016 COURSE OFFERINGS INCLUDED A BASIC NEW IMAGE CLASS, FINANCIAL MANAGEMENT, ALPHA, PARENTING, AND HEALTH & WELLNESS. WE WILL CONTINUE TO EXPAND THIS PROGRAM IN 2017 AND BEYOND. THE DEMAND IS ASTOUNDING. AS OF THIS DATE WE HAVE 305 PEOPLE ON A WAITING LIST. IN CONJUNCTION WITH THE CLASSES, VOLUNTEERS FROM 12 DIFFERENT CHURCHES PROVIDED DINNER EACH NIGHT (36 NIGHTS) TO ALL PARTICIPANTS, THEIR CHILDREN, ALL STAFF AND VOLUNTEERS, GUESTS. FORM 990, PAGE 2, PART III, LINE 4D CREATING GIFTS OF LOVE -- IN NOVEMBER OF 2016 WE HELD OUR 4TH ANNUAL PROGRAM FOR CHILDREN IN LOWER INCOME HOUSEHOLDS THROUGHOUT OUR SERVICE AREA. CHILDREN ARE INVITED FROM THE LOCAL SCHOOLS HAVING THE VERY HIGHEST PERCENTAGE OF CHILDREN ELIBIBLE FOR FREE LUNCHES UNDER THE FEDERAL SCHOOL NUTRITION PROGRAM, AS WELL AS CHILDREN FROM FAMILIES WHO HAVE ALREADY MET OUR CRITERIA FOR RECEIVING ASSISTANCE. THIS PROGRAM IS DESIGNED NOT TO PROVIDE GIFTS TO THE CHILDREN, BUT TO ASSIST THE CHILDREN IN MAKING GIFTS TO GIVE TO OTHERS (PARENTS, SIBLINGS, ETC.) AT CHRISTMAS. WE BELIEVE THAT TEACHING CHILDREN TO GIVE OF THEMSELVES IS A GIFT THEY WILL CARRY WITH THEM FOR THE REST OF THEIR LIVES. THIS YEAR, 121 CHILDREN PARTICIPATED ALONG WITH THEIR PARENTS, GRANDPARENTS, AND OTHERS. TWELVE CHURCHES ASSISTED BY SETTING UP CRAFT STATIONS AND HELPING THE CHILDREN MAKE VARIOUS GIFTS FOR OTHERS. IN ADDITION, A SMALL CHRISTIAN GROUP PROVIDED BREAKFAST AND LUNCH ITEMS TO THE CHILDREN, THEIR FAMILIES, AND THE VOLUNTEERS. DAY OF SERVICE -- WE DID NOT OFFER THIS PROGRAM IN 2016 DUE TO SOME COORDINATION ISSUES DURING THE PLANNING PHASE. UNFORTUNATELY, THESE COULD NOT BE RESOLVED SOON ENOUGH TO PERMIT THE PROGRAM TO TAKE PLACE IN AUGUST. THIS PROGRAM IS BEING EVALUATED CAREFULLY BEFORE OFFERING IT IN THE FUTURE. EASTER DRAMA -- OUR COMMUNITY IS BLESSED TO HAVE SEVERAL CHURCHES THAT PROVIDE HIGH-QUALITY EASTER DRAMAS THAT PORTRAY WHAT CHRIST HAS ALREADY DONE FOR MANKIND. WE DID SIGNIFICANTLY MODIFY THIS PROGRAM IN 2016. INSTEAD OF PROVIDING TICKETS, TRANSPORTATION, ETC. WE OBTAINED INFORMATION FROM THE CHURCHES, AND SENT A BROCHURE TO ALL OUR NEIGHBORS FOR THEIR INFORMATION, ALONG WITH ENCOURAGEMENT TO ATTEND AT LEAST ONE OF THE OFFERED DRAMAS. TRAINING --IN ORDER TO ASSURE THAT STAFF AND VOLUNTEERS ARE EQUIPPED TO PROVIDE ALL SERVICES WITH EXCELLENCE, A TRAINING PROGRAM WAS INITIATED DURING 2015 AND CONTINUED IN 2016. IN 2016 WE OFFERED TWO TRAINING SESSIONS, RENEWING THE MIND, TO A TOTAL OF 26 PERSONS TRAINED, PROVIDING 25 HOURS OF TRAINING TO EACH PARTICIPANT. THIS PARTICULAR COURSE WAS DESIGNED TO HELP PARTICIPANTS DISCOVER OPPORTUNITIES WITHIN THEMSELVES TO CHANGE HOW THEY PERCEIVE THEIR ROLE IN WORKING WITH OUR NEIGHBORS IN NEED, AND TO LEARN HOW TO MAKE THOSE CHANGES. THE GOAL FOR THE MINISTRY WAS TO IMPROVE THE OVERALL EFFECTIVENESS OF OUR WORK WITH NEIGHBORS, AND TO PROVIDE A BASELINE FOR HOW WE AS A MINISTRY GO ABOUT PROVIDING GOODS AND SERVICES TO THOSE WE SERVE. IN ADDITION, WE OFFERED FOR THE FIRST TIME IN 2016 TRAINING CALLED REDEMPTIVE COMPASSION TO A TOTAL OF 92 PEOPLE FROM 30 DIFFERENT CHURCHES, IN FOUR SEPARATE TRAINING SESSIONS HELD AT TWO DIFFERENT CHURCHES. PARTICIPANTS INCLUDED LAY MEMBERS OF CHURCHES, CHURCH LEADERS, AND ORDAINED PASTORS. THIS PARTICULAR TRAINING IS DESIGNED TO HELP PARTICIPANTS DISCOVER HOW THEY INDIVIDUALLY VIEW CHARITY, AND TEACH THEM TO LOOK AT IT HOLISTICLY, HELPING THEM TO DEVELOP THAT KIND OF APPROACH TO HELPING THOSE IN NEED. THIS TRAINING HAS LED TO GREATER VOLUNTEERISM THROUGHOUT THE MINISTRY, BUT ESPECIALLY WUTHIN THE LOVING YOUR NEIGHBOR PROGRAM. CHURCH RELATIONS & DEVELOPMENT -- OUR PRIMARY MINISTRY FOCUS IS TO MOBILIZE CHURCHES TO CHANGE LIVES AND COMMUNITIES. TO BE CERTAIN WE ARE FULFILLING AND EXPANDING THAT FOCUS WE MUST PERIODICALLY MEET WITH AREA PASTORS AND CHURCHES FOR FEEDBACK FROM PARTNERING CHURCHES AND TO ESTABLISH RELATIONSHIPS WITH NON-PARTNERING CHURCHES, ENCOURAGING THEM TO BECOME PARTNERING CHURCHES. DURING 2016 WE WERE INVITED TO MAKE OVER 40 PRESENTATIONS OF THE MINISTRIES OF LOVE INC TO CHURCH CONGREGATIONS CHURCH CONGREGATIONS AND OTHER COMMUNITY ORGANIZATIONS. THOUGH WE DID NOT GAIN ANY NEW CHURCH PARTNERS DURING 2016, AS A RESULT OF THESE 2016 PRESENTATIONS WE HAVE THREE CHURCHES THAT ARE READY TO BECOME CHURCH PARTNERS DURING 2017. COMMUNITY MISSIONS -- THIS ACTIVITY IS A NATURAL EXTENSION OF OUR WORK TO MOBILIZE CHURCHES, TO PROVIDE OPPORTUNITIES FOR CHURCH MEMBERS TO BECOME ACTIVELY INVOLVED IN LOCAL MISSIONS WORK. THE DIRECTOR OF TRANSFORMATIONAL MINISTRIES INTENTIONALLY WORKS WITH CHURCHES, BOTH PARTNERING AND NON- PARTNERING, TO SET UP THESE MISSION OPPORTUNITIES, GENERALLY BASED ON NEEDS WITHIN THE MINISTRY AND ON THE TYPES OF VOLUNTEERS COMING FROM EACH SPECIFIC CHURCH, SUCH AS AGE, PHYSICAL ABILITIES, EXPERIENCE, ETC. BECAUSE OF THESE VOLUNTEER TEAMS, LOVE INC IS ABLE TO EXPAND ACTIVITIES, BETTER ORGANIZE OUR WAREHOUSE, AND OTHER SIMILAR SERVICE IMPROVEMENTS. DURING 2016 WE WERE BLESSED WITH 15 SUCH TEAMS, AVERAGING APPROXIMATELY 3 HOURS PER TEAM/PERSON. APPROXIMATELY 180 STUDENTS AND 40 ADULTS PARTICIPATED IN VOLUNTEER ACTIVITIES SUCH AS SORTING CLOTHES, DELIVERING PRODUCTS TO NEIGHBORS IN NEED, CLEANING LARGE AND SMALL KITCHEN APPLIANCES, VACUUMING SOFAS AND CHAIRS, CLEANING WOODEN FURNITURE, ORGANIZING DONATED PRODUCTS, CLEANING VEHICLES THAT ARE TO BE DONATED TO NEIGHBORS IN NEED, AND PUTTING TOGETHER PRODUCTS TO BE GIVEN TO NEIGHBORS ON A VOUCHER BASIS. THIS ASPECT OF OUR COMMUNITY MISSIONS ACTIVITY ALSO PROVIDED STAFF WITH OPPORTUNITIES TO MODEL CHRISTIAN LIVING WHILE WORKING WITH THE PARTICIPANTS. FORM 990, PAGE 6, PART VI, LINE 11B THE FORM 990 IS PRESENTED AND DISCUSSED IN AN OPEN MEETING, AND INDIVIDUAL BOARD MEMBERS ARE INFORMED THAT A COPY WILL BE PROVIDED TO THOSE WHO REQUEST A COPY. QUESTIONS ARE DIRECTED TO THE EXECUTIVE DIRECTOR, BUT NOT BEFORE FILING. FORM 990, PAGE 6, PART VI, LINE 15A COMPENSATION FOR THE EXECUTIVE DIRECTOR AND ALL OTHER STAFF MEMBERS IS REVIEWED AT LEAST ANNUALLY BY THE BOARD OF DIRECTORS. ADJUSTMENTS TO COMPENSATION FOR ALL STAFF MEMBERS IS APPROVED BY THE BOARD. FORM 990, PAGE 6, PART VI, LINE 15B COMPENSATION FOR THE EXECUTIVE DIRECTOR AND ALL OTHER STAFF MEMBERS IS REVIEWED AT LEAST ANNUALLY BY THE BOARD OF DIRECTORS. ADJUSTMENTS TO COMPENSATION FOR ALL STAFF MEMBERS IS APPROVED BY THE BOARD. FORM 990, PAGE 6, PART VI, LINE 19 NO DOCUMENTS AVAILABLE TO THE PUBLIC