2025-10-02T13:12:18-05:00 2024-12-31 991856619 GRANT THORNTON ADVISORS LLC 1000 WILSON BOULEVARD SUITE 1500 ARLINGTON VA 22209 990 2024-01-01 131610451 UNITED SERVICE ORGANIZATIONS INC UNIT 7039086400 2111 WILSON BLVD 1200 ARLINGTON VA 22201 KRISTINE SHUMACK TREASURER, CFO 7039086400 2025-09-29 1 1 MARY TORRETTA P00847851 7038477500 2025-09-25 2024 2025-03-06 01:10:19Z JD CROUCH II 2111 WILSON BLVD 1200 ARLINGTON VA 22201 186559405 0 1291 X HTTP://WWW.USO.ORG X 1941 DC THE USO'S MISSION IS TO STRENGTHEN THE WELL-BEING OF THE PEOPLE (CONTINUED IN SCHEDULE O) 26 25 840 21486 0 0 161142054 167068418 526473 312450 2197935 1057588 -354109 -410155 163512353 168028301 110000 50000 0 0 75753938 74595873 2724537 4863753 36320996 81225228 83977708 159813703 163487334 3698650 4540967 124386442 124981527 22131073 18782471 102255369 106199056 X THE MISSION OF UNITED SERVICE ORGANIZATIONS, INC. ("USO") IS TO STRENGTHEN THE WELL-BEING OF THE PEOPLE SERVING IN AMERICA'S MILITARY AND THEIR FAMILIES. 0 0 82134416 0 312450 USO CENTERS - USO CENTERS ARE THE FOUNDATION FOR OUR CONNECTION TO THE MILITARY COMMUNITY AND ENABLE THE USO TO SERVE AS HUBS FROM WHICH TO PROVIDE OUTREACH SUPPORT TO AREAS WHERE NO PHYSICAL USO CENTER EXISTS. USO CENTERS STRENGTHEN THE WELLBEING OF SERVICE MEMBERS AND THEIR FAMILIES, AND PROVIDE A HOME AWAY FROM HOME FOR THEM AROUND THE WORLD. 2024 CONTINUED TO PRESENT UNIQUE CHALLENGES AS SERVICE MEMBERS WERE DEPLOYED AND REPOSITIONED THROUGHOUT EUROPE. USO CENTERS IN THE MIDDLE EAST HAVE ALSO BEEN SUPPORTING INCREASED SERVICE MEMBER PRESENCE IN THE REGION DUE TO THE ISRAEL-HAMAS CONFLICT. USO ESTABLISHED NEW CENTERS IN GREECE, QATAR, KOSOVO, LITHUANIA, BAHRAIN, SAUDI ARABIA, AND OTHER REMOTE AREAS TO SUPPORT SERVICE MEMBERS DEPLOYED THERE AND ENGAGING IN MILITARY TRAINING EXERCISES WITH OUR ALLIES. SEE SCHEDULE O.USO CENTERS PROVIDE A HOME AWAY FROM HOME FOR SERVICE MEMBERS AND THEIR FAMILIES AROUND THE WORLD. USO CENTERS OFFER AN INVITING AND COMFORTING PLACE WHERE SERVICE MEMBERS AND THEIR FAMILIES CAN CONNECT BY INTERNET OR PHONE, PLAY A VIDEO GAME, CATCH A MOVIE, HAVE A SNACK OR JUST PUT UP THEIR FEET AND RELAX. DURING 2024, THE USO OPERATED MORE THAN 250 LOCATIONS SUPPORTING OVER 7.3 MILLION VISITS. USO CENTERS CAN BE FOUND IN 42 U.S. STATES AND TERRITORIES, AND IN 29 COUNTRIES OVERSEAS, INCLUDING AUSTRALIA, BAHRAIN, BULGARIA, CYPRUS, DJIBOUTI, GERMANY, GREECE, DENMARK (GREENLAND), HONDURAS, ITALY, IRAQ, JAPAN, JORDAN, KENYA, KOSOVO, KUWAIT, LATVIA, LITHUANIA, NIGER, POLAND, QATAR, ROMANIA, SAUDI ARABIA, SOUTH KOREA, SPAIN, SYRIA, TURKEY, UNITED ARAB EMIRATES, AND UNITED KINGDOM. THE USO OPERATES MOBILE CENTERS THAT ALLOW FOR EXTENDED REACH TO SERVICE MEN AND WOMEN. THESE MOBILE CENTERS DELIVER THE USO'S AMENITIES ON THE GO, ENABLING US TO CONNECT WITH A BROADER AUDIENCE OF MILITARY MEMBERS AND THEIR FAMILIES NATIONWIDE AND ABROAD. THESE STATE-OF-THE-ART VEHICLES FOCUS ON DELIVERING USO PROGRAMS, INCLUDING WI-FI, GAMING, MEALS AND OTHER PROGRAMMING, WHERE THEY ARE NEEDED MOST. THE CORE FOCUS OF THE PROGRAM IS ON AREAS OF THE COUNTRY WHERE THERE ARE NO BRICK-AND-MORTAR USO FACILITIES, NATIONAL GUARD ANNUAL TRAINING EXERCISES, NATURAL DISASTERS WHEN NATIONAL GUARD ARE ACTIVATED AND HARDSHIP LOCATIONS.THE USO HAS FOUR LOCATIONS THAT PRIMARILY SERVE WOUNDED, ILL AND INJURED SERVICE MEMBERS, THEIR FAMILIES AND CAREGIVERS. THESE CENTERS PROVIDE AN ARRAY OF PROGRAMS AND SERVICES FOR WOUNDED SERVICE MEMBERS, MANY OF WHOM VISIT MULTIPLE TIMES DAILY BETWEEN MEDICAL APPOINTMENTS. CREATED FOR OUR NATION'S HEALING HEROES AND THEIR FAMILIES, THESE CENTERS FEATURE CLASSROOMS, SPORTS LOUNGES, COMMUNAL KITCHEN AND EATING AREAS, BUSINESS CENTERS, HEALING GARDENS AND MORE.THE USO HAS SUPPORTED FAMILIES OF THE FALLEN DURING EVERY DIGNIFIED TRANSFER AT DOVER AIR FORCE BASE FOR OVER 30 YEARS. THE STAFF AND VOLUNTEERS OF THIS USO CENTER COORDINATE ACROSS USO LOCATIONS AROUND THE COUNTRY TO SUPPORT AND COMFORT FAMILIES WHO HAVE JUST RECEIVED TRAGIC NEWS AS THEY TRAVEL TO AND FROM DOVER AIR FORCE BASE.ADDITIONALLY, USO CENTERS IN THE MIDDLE EAST HAVE BEEN SUPPORTING INCREASED SERVICE MEMBER PRESENCE IN THE REGION DUE TO THE ISRAEL-HAMAS CONFLICT. THE USO HAS DELIVERED PROGRAMS LIKE CARE PACKAGES, USO2GO, PROGRAM IN A BOX, AS WELL AS SUPPORT FOR FAMILIES OF DEPLOYED SERVICE MEMBERS. THE USO ALSO PROVIDES SUPPORT FOR SAILORS ABOARD THE NUCLEAR-POWERED AIRCRAFT CARRIERS IN THE U.S. NAVY'S FLEET. BY EXPANDING SUPPORT TO THOSE SERVING IN REMOTE AND DISTANT LOCATIONS WITH NO ACCESS TO A TRADITIONAL, BRICK-AND-MORTAR USO CENTER, SHIP-BASED CENTERS ARE HELPING SAILORS AT SEA FEEL CLOSER TO HOME. USO CENTERS AFLOAT ARE OPEN WHILE ASHORE AND UNDERWAY AND INCLUDE THE SAME AMENITIES AS TRADITIONAL CENTERS, INCLUDING COMFORTABLE SEATING, TVS, BOARD GAMES, USO PROGRAM KITS, SNACKS, AND VIDEO GAMES. EACH SHIP CENTER IS ALSO OUTFITTED WITH COMPUTERS AND PHONES TO GIVE SAILORS A WAY TO COMMUNICATE WITH THEIR FAMILIES. IN ADDITION, THESE CENTERS ARE OUTFITTED WITH GAMING KITS, TV, SNACKS, AND LOUNGE SPACE. USO CENTERS PROVIDE SUPPORT TO THESE SHIPS INCLUDING RESTOCKING SUPPLIES AND PROVIDING PIER-SIDE PROGRAMS TO SERVICE MEMBERS AS SHIPS COME INTO PORTS ACROSS THE GLOBE. 14260620 0 0 PUBLIC AWARENESS AND OUTREACH - THE USO'S MARKETING AND COMMUNICATIONS OUTREACH PROGRAMS AIM TO ADDRESS THE CIVILIAN-MILITARY DRIFT - A NATURAL DISCONNECT AND LACK OF UNDERSTANDING BETWEEN THOSE WHO HAVE SERVED IN THE MILITARY AND THOSE WHOM THEY DEFEND WHO HAVE NEVER SERVED AND MAY NOT KNOW OR BE RELATED TO ANYONE WHO HAS. IN SEPTEMBER 2023, THE USO LAUNCHED A NATIONAL BROADCAST PSA CAMPAIGN REACHING THE GENERAL PUBLIC THAT IS STILL ONGOING TODAY. THE CAMPAIGN ALSO HAS A HIGHLY TARGETED MEDIA EFFORT DESIGNED TO REACH AND BUILD AWARENESS WITH A YOUNGER COHORT OF POTENTIAL SUPPORTERS THAT CAN HELP SUSTAIN THE USO MISSION INTO THE FUTURE. SEE SCHEDULE O FOR MORE DETAILS OF THE ACCOMPLISHMENTS DURING 2024.THE USO'S MARKETING AND COMMUNICATIONS OUTREACH PROGRAMS AIM TO ADDRESS THE CIVILIAN-MILITARY DRIFT - A NATURAL DISCONNECT AND LACK OF UNDERSTANDING BETWEEN THOSE WHO HAVE SERVED IN THE MILITARY AND THOSE WHOM THEY DEFEND WHO HAVE NEVER SERVED AND MAY NOT KNOW OR BE RELATED TO ANYONE WHO HAS. THE USO LAUNCHED A NATIONAL BROADCAST PSA CAMPAIGN REACHING THE GENERAL PUBLIC BEGINNING IN SEPTEMBER 2023 THAT HAS, TO DATE, GARNERED MORE THAN ONE BILLION IMPRESSIONS ACROSS THOUSANDS OF STATIONS, LEVERAGING MEDIA CHANNELS LIKE BROADCAST TV, OUTDOOR BILLBOARDS, AND RADIO. THE CAMPAIGN ALSO HAS A HIGHLY TARGETED EFFORT DESIGNED TO REACH AND BUILD AWARENESS WITH A YOUNGER COHORT OF POTENTIAL DONORS AND SUPPORTERS THAT CAN HELP SUSTAIN THE USO MISSION INTO THE FUTURE. TO DATE, THIS EFFORT HAS GENERATED MORE THAN 280 MILLION IMPRESSIONS ACROSS DIGITAL AND LINEAR TELEVISION.IN ADDITION, THROUGH ITS WEBSITE AND MAIL, THE USO COLLECTED MORE THAN 1.3 MILLION MESSAGES OF APPRECIATION FROM THE AMERICAN PUBLIC IN 2024 WHICH ARE BEING DISTRIBUTED OR DISPLAYED AT USO LOCATIONS ACROSS THE GLOBE. 7235937 50000 0 SERVICE MEMBER, MILITARY FAMILY, AND EXPEDITIONARY PROGRAMS - USO PROVIDES A SUITE OF PROGRAMS FOCUSED ON WELLNESS AND RESILIENCY FOR SERVICE MEMBERS AND THEIR FAMILIES. THESE PROGRAMS INCLUDE THE USO READING PROGRAM WHICH KEEPS SERVICE MEMBERS CONNECTED TO THEIR CHILDREN THROUGH STORY-TIME; USO HOLIDAYS WHICH PROVIDES PROGRAMMING TO HELP SERVICE MEMBERS FEEL CONNECTED AND SUPPORTED DURING THE HOLIDAYS THROUGHOUT THE YEAR; USO CARE PACKAGES, USO2GO AND PROGRAM IN A BOX KITS ENSURE SERVICE MEMBERS DEPLOYED TO REMOTE LOCATIONS CAN ENJOY ESSENTIALS, RECREATION AND COMFORTS OF HOME. SEE SCHEDULE O FOR MORE INFORMATION ABOUT THE PROGRAMS OFFERED AND ACCOMPLISHMENTS DURING 2024. SERVICE MEMBER AND MILITARY FAMILY PROGRAMS USO'S MILITARY AND MILITARY FAMILY PROGRAMS PROVIDE SUPPORT AND COMFORT TO SERVICE MEMBERS AND THEIR FAMILIES, WHETHER THEY ARE DEPLOYED, TRANSITIONING TO CIVILIAN LIFE, WOUNDED, ILL OR INJURED, OR HAVE MADE THE ULTIMATE SACRIFICE FOR OUR COUNTRY. USO READING PROGRAM THE USO READING PROGRAM KEEPS SERVICE MEMBERS CONNECTED TO THEIR CHILDREN THROUGH STORY-TIME. SERVICE MEMBERS CAN VISIT A USO CENTER OR EXPEDITIONARY LOCATION OFFERING THE PROGRAM, RECORD THEMSELVES READING THEIR CHILD'S FAVORITE STORY AND HAVE THAT RECORDING AND A COPY OF THE BOOK SENT TO THEIR HOME - ENSURING THAT THEY CAN READ THEIR CHILD A BEDTIME STORY FROM ANYWHERE IN THE WORLD. RECOGNIZING THE CHALLENGES MILITARY CHILDREN OFTEN FACE WHEN DEALING WITH SEPARATION, THE USO READING PROGRAM ALSO MAKES IT POSSIBLE FOR MILITARY KIDS TO ADD A NEW BOOK TO THEIR OWN LIBRARY AND SHARE STORY TIME WITH SOMEONE THEY LOVE BY RECORDING THEMSELVES READING. THE PROGRAM HAS EVOLVED TO INCLUDE DIGITAL RECORDING DELIVERY AND AUTOMATED BOOK DELIVERY TO ALLOW LOVED ONES TO RECEIVE BOTH IN AN EXPEDITED TIMEFRAME. USO HOLIDAYSUSO HOLIDAYS OFFERS BOTH PROGRAMMING AND SPECIAL CARE PACKAGES TO HELP SERVICE MEMBERS FEEL CONNECTED AND SUPPORTED DURING HOLIDAYS THROUGHOUT THE YEAR. USO CENTERS AND TEAMS ACTIVATE AROUND THE GLOBE TO BRING A PIECE OF HOME TO SERVICE MEMBERS AND THEIR FAMILIES, NO MATTER WHERE THEY ARE CALLED TO SERVE DURING THE HOLIDAYS. WHETHER IT IS DELIVERING CARE PACKAGES, HOSTING HOLIDAY EVENTS, PROVIDING FREE ENTERTAINMENT, OR ENABLING TECHNOLOGY THAT BRINGS LOVED ONES TOGETHER, THE USO HELPS SERVICE MEMBERS AND THEIR FAMILIES STAY CONNECTED TO THE COMFORTS OF HOME DURING THE HOLIDAY SEASONS. SERVICE MEMBERS HAVE SHARED THAT THROUGH USO HOLIDAYS, THEY WERE GIVEN THE OPPORTUNITY TO CELEBRATE THE HOLIDAYS THEY WOULD NOT HAVE HAD OTHERWISE. IN 2024, THE USO DELIVERED 50,000 HOLIDAY CARE PACKAGES TO MILITARY SERVICE MEMBERS SERVING IN REMOTE OPERATING AND TRAINING BASES, REACHING SERVICE MEMBERS IN 55 COUNTRIES. EACH SPECIAL CARE PACKAGE IS DELIVERED IN A FESTIVE USO BRANDED BAG AND INCLUDES A SNACK PACK AND A VARIETY OF PARTNER-PROVIDED ITEMS DONATED IN-KIND. IN ADDITION, USO CENTERS AROUND THE WORLD HOSTED HOLIDAY EVENTS WITH NEARLY 700,000 PARTICIPANTS.USO GAMINGTHE USO GAMING PROGRAM FOCUSES ON CREATING OPPORTUNITIES FOR SERVICE MEMBERS AND THEIR FAMILIES TO ENGAGE IN A VARIETY OF DIFFERENT GAMING ACTIVITIES, REGARDLESS OF THEIR LOCATION. THE PROGRAM INCLUDES LOCAL, REGIONAL AND GLOBAL EVENTS VARYING FROM TOURNAMENTS AND LEAGUES TO CASUAL TRIVIA AND COMMUNITY NIGHTS AND EVERYTHING IN BETWEEN. THE GAMING PROGRAM CAPTURES BOTH ONLINE AND IN PERSON EXPERIENCES TO BETTER SERVE OUR AUDIENCE AND THOSE AROUND THEM. THROUGHOUT 2024, USO'S GAMING PROGRAM DELIVERED BROADER SERVICES TO A GLOBAL AUDIENCE THROUGH PROGRAMS, ACCESSIBILITY, AND EXPEDITIONARY SUPPORT. OVER 4,000 PROGRAMS TOOK PLACE AT LOCAL USO CENTERS RESULTING IN OVER 200,000 SERVICE MEMBER ENGAGEMENTS. ACCESS TO GAMING EQUIPMENT CONTINUES TO BE A KEY PRIORITY FOR THE USO. OVER 800,000 VISITS TO USO CENTERS MARKED GAMING AS THE REASON FOR THEIR VISIT. NOT ONLY DID THE USO CONTINUE TO PROVIDE ACCESS AND EQUIPMENT TO SERVICE MEMBERS THROUGHOUT THE WORLD, WE CONTINUED TO INVEST IN RAPID RESPONSE GAMING KITS THAT PROVIDE SERVICE MEMBERS WITH ACCESS TO GAMING IN LOCATIONS WHERE NO USO CENTER EXISTS. THESE KITS ARE DEPLOYED ACROSS THE GLOBE, NOTABLY IN PLACES LIKE SOMALIA, ABOARD AIRCRAFT CARRIERS, AND WITH OUR SERVICE MEMBERS DEPLOYED TO EASTERN EUROPE.USO CANINE PROGRAMTHE USO UNDERSTANDS THE STRONG BOND BETWEEN HUMANS AND ANIMALS, AND THE CRITICAL ROLES DOGS CAN PLAY WITHIN THE MILITARY COMMUNITY TO HELP ADDRESS MENTAL, EMOTIONAL, AND PHYSICAL NEEDS. THE USO CANINE PROGRAM INCLUDES THERAPY DOGS, FAMILY PETS AND MILITARY WORKING DOG PROGRAMS. INTERACTING WITH THERAPY DOGS CAN REDUCE STRESS AND PROVIDE A UNIQUE MORALE BOOST FOR SERVICE MEMBERS AND THEIR FAMILIES. INCLUDING CANINE FAMILY MEMBERS IN PROGRAMS ENABLES FAMILIES TO PARTICIPATE MORE FULLY IN USO ACTIVITIES AND FEEL CONNECTED TO THEIR COMMUNITY. USO'S SUPPORT OF MILITARY WORKING DOGS HONORS THEIR CONTRIBUTION, AS WELL AS THAT OF THEIR HUMAN HANDLERS, WHO ALSO FEEL CARED FOR AS THEIR CANINE BATTLE BUDDY IS ACKNOWLEDGED.USO SPECIAL DELIVERYCOMBINING BABY SHOWER GAMES, LOCAL GUEST SPEAKERS AND DRAWINGS FOR TRADITIONAL BABY SHOWER GIFTS, THESE POPULAR SHOWERS HOSTED BY USO CENTERS PROVIDE A TOUCH OF HOME FOR PARENTS-TO-BE WHO ARE OFTEN AWAY FROM THEIR FAMILIES, FRIENDS AND SUPPORT NETWORKS DURING THEIR PREGNANCIES. USO SPECIAL DELIVERY IS ALSO OFFERED VIRTUALLY, WITH VIRTUAL BABY SHOWERS THAT CAN REACH REMOTE MILITARY COMMUNITIES LOCATED FAR FROM A USO CENTER, WHERE A TRADITIONAL, IN-PERSON BABY SHOWER MIGHT NOT BE POSSIBLE. 70% OF PARTICIPANTS REPORT THAT THE USO SPECIAL DELIVERY BABY SHOWER IS THE ONLY SHOWER THEY WILL HAVE TO CELEBRATE THIS LIFE MILESTONE. IN 2024, THE USO HOSTED 140 SHOWERS, INCLUDING VIRTUAL SHOWERS, AND REACHED MORE THAN 1,800 EXPECTANT FAMILIES. USO COFFEE CONNECTIONSMILITARY SPOUSES ARE INVITED TO ATTEND USO COFFEE CONNECTIONS GATHERINGS AT THEIR LOCAL USO CENTER TO CONNECT WITH NEW FRIENDS OR RECONNECT WITH OLD ONES. THESE EVENTS ALLOW SPOUSES TO RELAX IN A COMFORTABLE SETTING, SHARE ADVICE, LEARN ABOUT LOCAL EVENTS AND MAKE NEW FRIENDS OVER A CUP OF COFFEE, A CRAFT, LOCAL OUTING AND MORE. THROUGH USO COFFEE CONNECTIONS, MILITARY SPOUSES STAY CONNECTED TO THEIR COMMUNITIES NO MATTER WHERE THEY ARE STATIONED. IN 2024, THE USO HOSTED MORE THAN 900 EVENTS - BOTH IN-PERSON AND VIRTUALLY - CONNECTING OVER 2,800 MILITARY SPOUSES AROUND THE WORLD. USO COFFEE CONNECTIONS LIVE SUPPORTS MILITARY SPOUSES WHO MIGHT NOT HAVE READY ACCESS TO A USO CENTER. THIS VIRTUAL EVENT IS AN HOUR-LONG "COFFEE CHAT" WITH AN INFLUENTIAL GUEST, IN WHICH THEY DISCUSS TOPICS THAT ARE RELEVANT AND TRENDING WITHIN THE MILITARY SPOUSE COMMUNITY. TOPICS SUCH AS COMMUNITY, HEALTH, WELLNESS, MARRIAGE AND THE MILITARY, STATION CHANGES AND DEPLOYMENTS, EMPLOYMENT AND MANY OTHERS HAVE BEEN DISCUSSED. EXPEDITIONARY PROGRAMSTHE USO DELIVERS SUPPORT TO SERVICE MEMBERS STATIONED ABROAD WHO ARE TRAINING IN ISOLATED LOCATIONS OR ON ARDUOUS MISSIONS IN REMOTE PARTS OF THE WORLD. USO CARE PACKAGESTHE USO CARE PACKAGE PROGRAM PROVIDES SERVICE MEMBERS WITH TWO DIFFERENT TYPES OF CARE PACKAGES - A SNACK PACK AND TOILETRY PACK. BOTH ARE CONSTRUCTED WITH A DURABLE NYLON MATERIAL WITH A MODULAR LIGHTWEIGHT LOAD-CARRYING EQUIPMENT (MOLLE) SYSTEM ON THE BACK OF THE POUCH FOR EASY ATTACHMENT ON MOST MILITARY-ISSUED GEAR. THE SNACK PACK IS ASSEMBLED WITH A MIXTURE OF HEALTHY AND SWEET TREATS, WHILE THE STANDARD TOILETRY PACK COMES EQUIPPED WITH A WIDE RANGE OF TRAVEL-SIZED HYGIENE PRODUCTS. THERE IS ALSO A SPECIAL VERSION OF THE PACK THAT PROVIDES FEMININE HYGIENE AND SELF-CARE PRODUCTS. USO CENTERS ALSO DISTRIBUTE SPECIALIZED CARE PACKAGES MEETING A VARIETY OF NEEDS IN THE MILITARY COMMUNITY. IN 2024, OVER 350,000 CARE PACKAGES WERE DELIVERED TO SERVICE MEMBERS AND FAMILY MEMBERS ACROSS THE UNITED STATES AND IN 90 COUNTRIES AROUND THE GLOBE.USO2GOFOR SERVICE MEMBERS STATIONED IN REMOTE LOCATIONS WHERE NO USO CENTER EXISTS, USO2GO KITS OFFER FUN DIVERSIONS AND COMFORTS OF HOME FOR UNITS SERVING AROUND THE GLOBE. DEVELOPED USING FEEDBACK FROM DEPLOYED SERVICE MEMBERS, THESE CUSTOMIZABLE KITS INCLUDE EVERYTHING FROM SNACKS AND TOILETRIES TO ELECTRONICS AND GAMING EQUIPMENT. THE INTENT OF USO2GO IS DESIGNED TO CREATE OPPORTUNITIES FOR SERVICE MEMBERS TO RELAX AND RECHARGE WHILE DEPLOYED TO REMOTE AND DIFFICULT LOCATIONS.FOR MORE THAN A DECADE, USO2GO BOXES HAVE BEEN DELIVERED TO REMOTE PLACES ACROSS AFGHANISTAN, ANGOLA, AUSTRALIA, COLOMBIA, DJIBOUTI, EGYPT, HAITI, HONDURAS, INDIA, INDONESIA, IRAQ, JORDAN, KAZAKHSTAN, KUWAIT, LIBYA, LITHUANIA, MALI, MICRONESIA, NICARAGUA, NIGER, THE PHILIPPINES, POLAND, SINGAPORE AND MORE. IN 2024, THE USO SUPPORTED MORE THAN 470 INDIVIDUAL MILITARY UNITS DEPLOYED TO FAR REACHING EXPEDITIONARY LOCATIONS IN 120 COUNTRIES. 7443273 0 0 ENTERTAINING TROOPS AND FAMILIES SINCE ITS FOUNDING IN 1941, THE USO'S GLOBAL ENTERTAINMENT DEPARTMENT DELIVERS FIRST-CLASS ENTERTAINMENT PROGRAMMING TO U.S. MILITARY SERVICE MEMBERS AND THEIR FAMILIES. PARTNERING WITH THE DEPARTMENT OF DEFENSE AND THE ENTERTAINMENT AND SPORTS INDUSTRIES, THE USO BRINGS A WIDE VARIETY OF HIGH VISIBILITY CELEBRITIES AND ATHLETES TO MILITARY LOCATIONS WORLDWIDE. THROUGH ONE OF A KIND, IN-PERSON TOURS AND ITS MILITARY VIRTUAL PROGRAMMING (MVP) SERIES, ONLINE SESSIONS PROVIDING CELEBRITIES AND SERVICE MEMBERS THE CHANCE TO INTERACT VIRTUALLY, THE USO CREATES MEANINGFUL INTERACTIONS THAT UPLIFT AND STRENGTHEN SERVICE MEMBERS AND THEIR FAMILIES. IN 2024, THE USO GLOBAL ENTERTAINMENT TEAM ENGAGED 100 TALENTED INDIVIDUALS FOR IN-PERSON TOURS AND MILITARY VIRTUAL PROGRAMMING (MVP) SESSIONS. THE USO HAD THE HONOR OF WORKING WITH AN INCREDIBLE RANGE OF TALENT, INCLUDING JENNIFER LOPEZ, TYLER PERRY, KEVIN BACON, CHRIS PRATT, AND JESSICA ALBA - JUST TO NAME A FEW.FOR THE FIRST TIME IN HISTORY, USO GLOBAL ENTERTAINMENT HOSTED A GROUNDBREAKING MVP LIVE SESSION WITH ASTRONAUTS ABOARD THE INTERNATIONAL SPACE STATION, CONNECTING OVER 3,000 DODEA STUDENTS TO AN INSPIRING CONVERSATION ABOUT SCIENCE AND SPACE EXPLORATION. THE BROADCAST WAS PART OF THE SPACE FORCE'S STEMTOSPACE INITIATIVE TO SPARK STUDENT INTEREST IN STEM CAREERS. THIS HISTORIC EVENT REFLECTS THE USO'S CONTINUED COMMITMENT TO INNOVATION AND CREATING MEANINGFUL OPPORTUNITIES FOR MILITARY FAMILIES AND FUTURE LEADERS.IN 2024, SERVICE MEMBERS AND MILITARY FAMILIES PARTICIPATED IN THE USO ENTERTAINMENT PROGRAM MORE THAN 124,400 TIMES THROUGH IN-PERSON TOURS, DIGITAL ENGAGEMENTS, INCLUDING THE MVP SERIES, AND TICKET OPPORTUNITIES. USO ENTERTAINMENT DELIVERED ENTERTAINMENT TO 448 MILITARY SITES, INCLUDING 23 IN-PERSON TOURS WITH 141 EVENTS TRAVELING TO 34 COUNTRIES AND SEVEN SHIPS AT SEA. USO TRANSITION PROGRAM THE USO TRANSITION PROGRAM, WHICH COMPLIMENTS EXISTING MILITARY TRANSITION PROGRAMS, EMPOWERS SERVICE MEMBERS AND MILITARY SPOUSES THROUGHOUT THEIR TIME IN THE MILITARY AND AS THEY TRANSITION BACK TO CIVILIAN LIFE. BEYOND PRACTICAL SUPPORT AND RESOURCE CONNECTION, THIS PROGRAM PAIRS INDIVIDUALS WITH A USO TRANSITION SPECIALIST WHO OFFERS PERSONALIZED ACTION PLANS FOCUSING ON EMPLOYMENT, EDUCATION, FINANCIAL WELLNESS AND MENTORSHIP, INSTILLING CONFIDENCE AND A SENSE OF PURPOSE DURING THE PIVOTAL PHASES EXPERIENCED THROUGHOUT ACTIVE DUTY. BY ADDRESSING BOTH THE EMOTIONAL AND PRACTICAL NEEDS, WE ENSURE A SMOOTHER CAREER JOURNEY FOR SERVICE MEMBERS AND SPOUSES, AND A MORE FULFILLING TRANSITION INTO CIVILIAN LIFE.BY LEVERAGING OUR GLOBAL REACH, THE USO IS ABLE TO ENGAGE WITH TRANSITION-FOCUSED PROGRAMMING EARLIER IN THE SERVICE MEMBERS' CAREER, RESULTING IN MORE PREPARED, MORE FINANCIALLY STABLE AND BETTER-CONNECTED SERVICE MEMBERS AND MILITARY SPOUSES. IN 2024, NEW OFFERINGS TO THE PROGRAM INCLUDED A SPECIALIZED FOCUS ON MILITARY SPOUSES, A RESUME WRITER ON STAFF, AND SPECIFIC INTERVIEW PREPARATION OFFERINGS. THE PROGRAM SERVED MORE THAN 10,000 INDIVIDUALS WITH ACTION PLANS AND RESOURCES, RESULTING IN MORE THAN 283,000 TOUCH POINTS. IN ADDITION TO THE PROGRAMS LISTED ABOVE, USO LOCAL TEAMS DESIGN AND PRODUCE PROGRAMS THAT ARE TAILORED TO THE SPECIFIC NEEDS OF SERVICE MEMBERS AND THEIR FAMILIES IN THEIR GEOGRAPHIC AREA. THIS FLEXIBILITY IN PROGRAMING IS CRITICAL DUE TO THE SIGNIFICANT GEOGRAPHIC SCOPE OF USO OPERATIONS AS WELL AS THE DIVERSE NEEDS OF SERVICE MEMBERS AND THEIR FAMILIES. THESE LOCALLY DEVELOPED PROGRAMS ALSO SERVE AS AN INNOVATION LABORATORY FOR FUTURE USO-WIDE CORE PROGRAMING. 7443273 0 0 111074246 1 1 0 1 0 0 0 0 0 1 1 0 0 1 1 1 0 1 0 1 1 0 0 1 1 0 0 1 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 1 1 1 0 0 1 X 135 0 1 840 1 0 1 IT JA KS AE 0 0 0 1 1 0 0 0 0 0 0 X 26 25 0 0 0 0 1 1 0 1 1 0 1 1 1 1 1 1 1 1 1 1 0 CA CO CT GA HI IL KY LA MA MI MN NJ NM NV PA SC TN VA WA GU X X KRISTINE SHUMACK TREASURER CFO 7039086400 2111 WILSON BLVD 1200 ARLINGTON VA 22201 DR JD CROUCH II PRESIDENT & CEO 50.00 0.00 X X 734818 0 182936 GEN DAVID L GOLDFEIN CHAIRMAN 2.00 0.00 X 0 0 0 BARBARA BARRETT DIRECTOR 2.00 0.00 X 0 0 0 BECCA KERR DIRECTOR (BEG 11/24) 1.00 0.00 X 0 0 0 COURTNEY L BILLINGTON DIRECTOR 2.00 1.00 X 0 0 0 DAVID A THOMPSON DIRECTOR (BEG 11/24) 1.00 0.00 X 0 0 0 DAWN HALFAKER DIRECTOR 2.00 0.00 X 0 0 0 FRANK ST JOHN DIRECTOR 1.00 0.00 X 0 0 0 FRED L STOKES DIRECTOR 1.00 0.00 X 0 0 0 GEN CRAIG R MCKINLEY RET DIRECTOR 1.00 0.00 X 0 0 0 GERRY BYRNE DIRECTOR 1.00 0.00 X 0 0 0 GINGER MILLER DIRECTOR (THRU 11/24) 1.00 0.00 X 0 0 0 JAMES HAMILTON DIRECTOR 1.00 0.00 X 0 0 0 JED F BECKER DIRECTOR 1.00 0.00 X 0 0 0 JEFF KNITTEL DIRECTOR 1.00 0.00 X 0 0 0 LEANNE CARET DIRECTOR 2.00 0.00 X 0 0 0 LTG WILLIAM JLENNOX JR RET DIRECTOR 1.00 0.00 X 0 0 0 MANNY PINEIRO DIRECTOR (THRU 11/24) 1.00 0.00 X 0 0 0 MARILYN COHEN DIRECTOR 1.00 0.00 X 0 0 0 MARK RAHIYA DIRECTOR 2.00 0.00 X 0 0 0 MARY A WINNEFELD DIRECTOR (THRU 11/24) 1.00 0.00 X 0 0 0 MATTHEW BROMBERG DIRECTOR 1.00 0.00 X 0 0 0 MG FRANK D VAVALA RET DIRECTOR (THRU 11/24) 1.00 0.00 X 0 0 0 MICHAEL DIPPOLD DIRECTOR 1.00 0.00 X 0 0 0 MICHAEL P EMMERT DIRECTOR 2.00 0.00 X 0 0 0 MICHAEL QUIGLEY DIRECTOR 1.00 0.00 X 0 0 0 ORLAN BOSTON DIRECTOR 1.00 0.00 X 0 0 0 PATRICK ABRAM DIRECTOR 1.00 0.00 X 0 0 0 R GIL KERLIKOWSKE DIRECTOR (THRU 11/24) 1.00 0.00 X 0 0 0 REBEKAH G SANDERLIN DIRECTOR (THRU 11/24) 1.00 0.00 X 0 0 0 TINA W JONAS DIRECTOR 2.00 0.00 X 0 0 0 WILLIAM ROBERTI DIRECTOR 1.00 0.00 X 0 0 0 KRISTINE SHUMACK TREASURER / CFO 48.00 2.00 X 416533 0 63724 TAMMY HEISER SECRETARY / CHRO 50.00 0.00 X 349189 0 67861 ALAN REYES COO (THRU 01/24) 50.00 0.00 X 495843 0 11961 CHRISTOPHER PLAMP COO (BEG 02/24) 50.00 0.00 X 447958 0 37757 BRIAN COWART CDO/CMO (THRU 07/24) 50.00 0.00 X 424297 0 30446 VIRGINIA BURNLEY CHIEF GOVERNMENT RELATIONS OFFICER 50.00 0.00 X 322841 0 55386 ADRIAN SLAGLE CDO/CMO (BEG 07/24) 50.00 0.00 X 273954 0 58066 GARY COLE REGIONAL PRESIDENT (WEST) 50.00 0.00 X 323773 0 41120 REBECCA PARKES REGIONAL PRESIDENT (NORTH) 50.00 0.00 X 304282 0 59870 LISA RIGGINS REGIONAL PRESIDENT (SOUTHEAST) 50.00 0.00 X 317093 0 40829 WILLIAM SKELLY VP, IT 50.00 0.00 X 263247 0 49734 LORIN STEWART VP, FIELD DEVELOPMENT 50.00 0.00 X 257543 0 21962 4931371 0 721652 149 0 1 0 HH ASSOCIATES US INC 203 N LA SALLE STREET SUITE 1800 CHICAGO IL 60601 PRINT PRODUCTION 8423080 MISSIONWIRED 650 MASSACHUSETTS AVE NW SUITE 505 WASHINGTON DC 20001 DIGITAL FUNDRAISING 1860962 MESSAGE DIGITAL LLC PO BOX 391527 MOUNTAIN VIEW CA 94039 PROGRAM MANAGEMENT 1570310 ASCENTA GROUP 138 SOUTH 1ST STREET SUITE 110 LINDENHURST NY 11757 PROGRAM MANAGEMENT 1382525 CEVA FREIGHT LLC 15350 VICKERY DRIVE HOUSTON TX 77032 WAREHOUSE MANAGEMENT 958350 60 271340 2284023 15280818 24410587 124821650 12152632 167068418 USO CENTER 900099 312450 312450 312450 1327232 1327232 9662 28027 -18365 -18365 -18365 17101315 69872 16867539 573292 233776 -503420 -269644 -269644 569508 2284023 1062246 -492738 -492738 MISCELLANEOUS INCOME 900099 100948 100948 100948 168028301 312450 0 647433 X 50000 50000 3973567 2339696 1067254 566617 56721188 41268312 5746275 9706601 3784256 2859045 251235 673976 5656971 4132019 661995 862957 4459891 3328085 429815 701991 886091 258056 386426 241609 206391 206391 174000 174000 4863753 4863753 15656 15656 5370431 3357222 941051 1072158 5914484 1548256 4366228 8256029 5531999 1509527 1214503 5833888 4423892 679129 730867 1383899 620902 281779 481218 3401780 2716487 233158 452135 772373 291030 94699 386644 5436711 5294020 65336 77355 939341 723804 84289 131248 SUPPLIES AND SERVICES 24605429 24605429 PRINTING AND PRODUCTION 17423348 5590103 3022903 8810342 RENTAL AND MAINTENANCE 1110641 1057725 46739 6177 SUB., DUES, TRAINING 568319 215856 231559 120904 1678897 688308 136876 853713 163487334 111074246 16092092 36320996 21299786 7896217 4555093 8848476 4260824 1761974 14815866 30589662 31685660 35415940 299650 389859 2496100 2057132 3980460 5017102 52999949 37406409 19160869 15593540 34443540 24881968 13243473 9274350 124386442 124981527 14715405 12433544 21804 19324 7393864 6329603 22131073 18782471 X 69397302 71070672 32858067 35128385 102255369 106199056 124386442 124981527 X 4540967 240504 -333441 -504343 X 0 1 X 1 1 1 X 157160575 177898335 153887168 160857054 167068418 816871550 157160575 177898335 153887168 160857054 167068418 816871550 35640861 781230689 523906 340022 487223 980836 1336894 3668881 392119 1034723 938651 890888 670456 3926837 824467268 1930804 0.94760 0.94460 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: MISC INCOME - 2020 AMOUNT: $ 285,430. 2021 AMOUNT: $ 214,924. 2022 AMOUNT: $ 289,335. 2023 AMOUNT: $ 202,560. 2024 AMOUNT: $ 100,948. FUNDRAISING GAMING EVENTS - 2020 AMOUNT: $ 106,614. 2021 AMOUNT: $ 819,254. 2022 AMOUNT: $ 649,316. 2023 AMOUNT: $ 688,328. 2024 AMOUNT: $ 569,508. GROSS SALES OF INVENTORY - 2020 AMOUNT: $ 75. 2021 AMOUNT: $ 545. 2022 AMOUNT: $ 0. 2023 AMOUNT: $ 0. 2024 AMOUNT: $ 0. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 174000 174000 110900246 111074246 1000000 250000 0 0 1000000 1000000 1000000 1000000 4000000 6000000 154595 126000 168000 174000 622595 250000 250000 250000 250000 1000000 1500000 PART II-A, LINE 1B, DIRECT LOBBYING ACTIVITY: LOBBYING ACTIVITY THE USO LOBBIES FOR CONGRESSIONAL APPROPRIATIONS. 1044031 50000 137358 25700 1205689 899414 39598 129074 24056 1044031 1026365 66598 -170159 23390 899414 1693024 60000 102623 829282 1026365 646268 812719 246845 12808 1693024 0.75000 0.25000 0 1 1 31102 31102 284507 35241448 24389197 11136758 2183734 2005736 177998 15259158 11011476 4247682 15593540 RIGHT OF USE ASSET 4650556 BENEFICIAL INTEREST IN ASSETS HELD BY OTHERS 3445306 INVESTMENT IN ASSETS HELD BY RELATED ORGANIZATION 1178488 9274350 LEASE LIABILITY 6329603 6329603 X PART V, LINE 4: INTENDED USE OF ENDOWMENT FUNDS THE USO'S ENDOWMENTS INCLUDE THOSE ASSETS OF DONOR-RESTRICTED FUNDS THAT THE USO MUST HOLD IN PERPETUITY AS DIRECTED BY DONORS. THE USO HAS ADOPTED INVESTMENT AND SPENDING POLICIES DESIGNED TO PROVIDE A STREAM OF RETURNS TO BE UTILIZED TO FUND VARIOUS PROGRAMS WHILE SEEKING TO MAINTAIN THE PURCHASING POWER OF THE ENDOWMENT ASSETS. PART X, LINE 2: INCOME TAXES ACCOUNTING PRINCIPLES GENERALLY ACCEPTED IN THE UNITED STATES OF AMERICA (U.S. GAAP) REQUIRES THAT AN INCOME TAX POSITION BE RECOGNIZED OR DERECOGNIZED BASED ON A MORE-LIKELY-THAN-NOT THRESHOLD. EACH ORGANIZATION FOLLOWS GUIDANCE THAT CLARIFIES THE ACCOUNTING FOR UNCERTAINTY IN TAX POSITIONS TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN, INCLUDING ISSUES RELATING TO FINANCIAL STATEMENT RECOGNITION AND MEASUREMENT. THIS GUIDANCE PROVIDES THAT THE TAX EFFECTS FROM AN UNCERTAIN TAX POSITION CAN ONLY BE RECOGNIZED IN THE FINANCIAL STATEMENTS IF THE POSITION IS MORE LIKELY THAN NOT TO BE SUSTAINED IF THE POSITION WERE TO BE CHALLENGED BY A TAXING AUTHORITY. THE ASSESSMENT OF THE TAX POSITION IS BASED SOLELY ON THE TECHNICAL MERITS OF THE POSITION, WITHOUT REGARD TO THE LIKELIHOOD THAT THE TAX POSITION MAY BE CHALLENGED. USO HAS DETERMINED THAT THERE ARE NO MATERIAL UNCERTAIN TAX POSITIONS THAT REQUIRE RECOGNITION OR DISCLOSURE IN THE CONSOLIDATED FINANCIAL STATEMENTS. EAST ASIA AND THE PACIFIC 26 83 PROGRAM SERVICES OPERATION OF USO CENTER 6690719 EUROPE (INCLUDING ICELAND & GREENLAND) 50 129 PROGRAM SERVICES OPERATION OF USO CENTER 11062425 MIDDLE EAST AND NORTH AFRICA 21 50 PROGRAM SERVICES OPERATION OF USO CENTER 5125069 SOUTH AMERICA 1 0 PROGRAM SERVICES OPERATION OF USO CENTER 32690 98 262 0 0 98 262 22910903 0 22910903 0 0 0 0 0 0 PART I, LINE 2: ACTIVITIES OUTSIDE U.S. THE USO OPERATES CENTERS IN COUNTRIES OVERSEAS TO PROVIDE A WARM AND COMFORTING PLACE WHERE DEPLOYED SERVICE MEMBERS AND THEIR FAMILIES CAN CONNECT TO LOVED ONES VIA INTERNET OR PHONE, PLAY A VIDEO GAME, CATCH A MOVIE, HAVE A SNACK OR JUST PUT THEIR FEET UP AND RELAX. THESE CENTERS CAN BE FOUND IN COUNTRIES OVERSEAS, INCLUDING AUSTRALIA, BAHRAIN, BULGARIA, CYPRUS, DJIBOUTI, GERMANY, GREECE, DENMARK (GREENLAND), HONDURAS, ITALY, IRAQ, JAPAN, JORDAN, KENYA, KOSOVO, KUWAIT, LATVIA, LITHUANIA, NIGER, POLAND, QATAR, ROMANIA, SAUDI ARABIA, SOUTH KOREA, SPAIN, SYRIA, TURKEY, UNITED ARAB EMIRATES, AND UNITED KINGDOM. PART I, LINE 3: ACCOUNTING METHOD USED THE EXPENDITURES, PER REGION, ARE PRESENTED ON THE ACCRUAL BASIS OF ACCOUNTING. X X X X X X X 1 MISSION WIRED 650 MASSACHUSETTS AVE NW SUITE 505 WASHINGTON DC 20001 FUNDRAISING CONSULTANT 0 8738608 1002995 7735613 ASCENTA GROUP 138 SOUTH 1ST STREET SUITE 110 LINDENHURST NY 11757 PROFESSIONAL SOLICITOR 0 840342 1282265 -441923 GLOBALFACES DIRECT CORP 16905 NORTHCROSS DRIVE HUNTERSVILLE NC 28078 PROFESSIONAL SOLICITOR 0 410250 924844 -514594 FULL HEARTS 254 NORTH LAKE AVENUE 312 PASADENA CA 91101 FUNDRAISING CONSULTANT 0 0 430693 -430693 FUSE FUNDRAISING GROUP LLC 12355 SUNRISE VALLEY DR STE 240 RESTON VA 20191 FUNDRAISING CONSULTANT 0 0 359587 -359587 MESSAGE DIGITAL PO BOX 391527 MOUNTAIN VIEW CA 94039 FUNDRAISING CONSULTANT 0 0 231863 -231863 INTEGRAL LLC PO BOX 33091 WASHINGTON DC 20033 FUNDRAISING CONSULTANT 0 0 153960 -153960 AMPLIFIED NONPROFIT CONSULTING LLC 410 LAKE FOREST ROAD ROCHESTER HILLS MI 20033 FUNDRAISING CONSULTANT 0 0 130000 -130000 O'BRIEN ADVISING 2205 CROSS DRIVE MEMPHIS TN 38112 FUNDRAISING CONSULTANT 0 0 112380 -112380 SD&A TELESERVICES 5757 W CENTURY BL 300 LOS ANGELES CA 90045 PROFESSIONAL SOLICITOR 0 0 110434 -110434 9989200 4739021 5250179 AL AK AR CA CO CT DC FL GA GU HI IL KS KY LA ME MD MA MI MN MS MO NV NH NJ NM NY NC ND OH OK OR PA RI SC TN UT VA WA WV WI ANNUAL AWARDS DINNER (DC) 1275000 1121620 153380 83136 153380 26622 177381 SALUTE GALA (IL) 446752 356692 90060 88013 89534 5000 35372 9 1131779 805711 326068 258442 49252 18369 77745 2853531 2284023 569508 429591 292166 49991 290498 1062246 -492738 SCHEDULE G, PART I, LINE 2B, COLUMN (V) FEES OF $361,096 REPORTED IN SCHEDULE G, PART I ARE ALLOCATED AS PROGRAMMATIC CONSULTING EXPENSES IN PART IX STATEMENT OF FUNCTIONAL EXPENSES AS A COMPONENT OF THE USO'S JOINT COST ALLOCATION. PART I, LINE 2B: SOME FUNDRAISING CONSULTANTS ARE PAID FOR GENERAL FUNDRAISING ACTIVITIES WHICH CANNOT BE TRACED DIRECTLY TO REVENUE, BUT WHICH GENERALLY SUPPORT AN INFLUX OF CONTRIBUTIONS TO USO. 1 TRAGEDY ASSISTANCE PROGRAM FOR SURVIVORS 3033 WILSON BLVD SUITE 300 ARLINGTON VA 22201 920152268 501 (C) (3) 50000 0 PROGRAM SUPPORT 1 PART I, LINE 2: PROCEDURE FOR MONITORING THE USE OF GRANT FUNDS IN THE U.S. USO GRANT FUNDS ARE MONITORED WITH PERIODIC REPORTING IN ACCORDANCE WITH THE GRANT AGREEMENTS. REGULARLY REQUIRED REPORTS INCLUDE FINANCIAL REPORTS AND PROGRAM ACTIVITY REPORTS. X 1 1 X X X X X 1 1 0 0 0 0 0 1 0 DR JD CROUCH II PRESIDENT & CEO 611478 0 119911 0 3429 0 151593 0 31343 0 917754 0 0 0 ALAN REYES COO (THRU 01/24) 30657 0 50000 0 415186 0 8939 0 3022 0 507804 0 0 0 CHRISTOPHER PLAMP COO (BEG 02/24) 373075 0 60000 0 14883 0 31050 0 6707 0 485715 0 0 0 KRISTINE SHUMACK TREASURER / CFO 351408 0 62500 0 2625 0 26810 0 36914 0 480257 0 0 0 BRIAN COWART CDO/CMO (THRU 07/24) 192077 0 40000 0 192220 0 10349 0 20097 0 454743 0 0 0 TAMMY HEISER SECRETARY / CHRO 292068 0 55000 0 2121 0 31050 0 36811 0 417050 0 0 0 VIRGINIA BURNLEY CHIEF GOVERNMENT RELATIONS OFFICER 269412 0 50000 0 3429 0 23200 0 32186 0 378227 0 0 0 GARY COLE REGIONAL PRESIDENT (WEST) 277612 0 45000 0 1161 0 13794 0 27326 0 364893 0 0 0 REBECCA PARKES REGIONAL PRESIDENT (NORTH) 258292 0 45000 0 990 0 25538 0 34332 0 364152 0 0 0 LISA RIGGINS REGIONAL PRESIDENT (SOUTHEAST) 268841 0 45000 0 3252 0 24790 0 16039 0 357922 0 0 0 ADRIAN SLAGLE CDO/CMO (BEG 07/24) 245204 0 27000 0 1750 0 23167 0 34899 0 332020 0 0 0 WILLIAM SKELLY VP, IT 226343 0 34475 0 2429 0 24137 0 25597 0 312981 0 0 0 LORIN STEWART VP, FIELD DEVELOPMENT 166667 0 42500 0 48376 0 20629 0 1333 0 279505 0 0 0 PART I, LINE 1A TRAVEL FOR COMPANIONS THE PRESIDENT AND CEO OF THE USO MAY BE ACCOMPANIED BY HIS/HER SPOUSE ON OFFICIAL USO BUSINESS ONLY IF A SPECIFIC BUSINESS PURPOSE IS SUPPORTED AND APPROVED BY THE CHAIRMAN OF THE BOARD OF GOVERNORS. SPOUSAL/COMPANION/FAMILY TRAVEL BY OTHER EMPLOYEES IS NOT REIMBURSED BY THE USO, UNLESS SPECIFICALLY AUTHORIZED BY THE CEO AND IN COMPLIANCE WITH IRS REGULATIONS AND USO TRAVEL AND BUSINESS EXPENSE POLICY. PART I, LINES 4A-B LINE 4A, SEVERANCE PAYMENT SEVERANCE IN THE AMOUNT OF $385,268 IS REPORTED FOR ALAN REYES DUE TO HIS 2024 DEPARTURE FROM THE ROLE OF CHIEF OPERATIONS OFFICER. SEVERANCE IN THE AMOUNT OF $171,688 IS REPORTED FOR BRIAN COWART DUE TO HIS 2024 DEPARTURE FROM THE ROLE OF CHIEF DEVELOPMENT AND MARKETING OFFICER. LINE 4B, DEFERRED COMPENSATION ARRANGEMENT IN 2021, THE BOARD OF GOVERNORS APPROVED A COMPENSATION AGREEMENT WITH THE CEO/PRESIDENT THAT INCLUDES A CONTINGENT DEFERRED COMPENSATION ARRANGEMENT THAT IS DETERMINED AND MUST BE APPROVED ANNUALLY BY THE EXECUTIVE COMMITTEE BASED ON THE CEO/PRESIDENT MEETING PERFORMANCE OBJECTIVES ESTABLISHED AND APPROVED ANNUALLY BY THE BOARD OF GOVERNORS. INCLUDED IN THE CEO/PRESIDENT'S 2024 COMPENSATION IS $125,000 OF DEFERRED COMPENSATION APPROVED BY THE USO'S EXECUTIVE COMMITTEE. NO EMPLOYER-PROVIDED DEFERRALS WERE DISTRIBUTED DURING 2024 UNDER THIS DEFERRED COMPENSATION ARRANGEMENT. PART I, LINE 7 NON-FIXED PAYMENTS THE AMOUNTS SHOWN IN PART II, COLUMN B(II) WERE PAID BASED ON THE 2023 ACHIEVEMENT OF ORGANIZATION GOALS AND INDIVIDUAL CONTRIBUTIONS AND ACCOMPLISHMENTS. THE BONUS COMPENSATION WAS BASED ON A BONUS PLAN REVIEWED BY THE COMPENSATION COMMITTEE AND EXECUTIVE COMMITTEE AND APPROVED BY THE USO'S BOARD OF GOVERNORS. THE AMOUNT SHOWN IN PART II, COLUMN B (II) FOR THE PRESIDENT AND CEO IS DETERMINED AND APPROVED BY THE USO'S BOARD OF GOVERNORS. X 33432 COST X 1462101 COST X 14 73653 FMV X 51 610537 FMV X 1890 9972909 COST 1 0 1 1 PART I, COLUMN (B): NONCASH CONTRIBUTIONS USO IS REPORTING THE NUMBER OF CONTRIBUTIONS RECEIVED IN COLUMN (B). PART I, LINE 32B: THIRD PARTY ASSISTANCE OF NONCASH CONTRIBUTIONS THE USO WORKS WITH CHARITABLE ADULT RIDES & SERVICES, INC. (CARS) TO GENERATE FUNDRAISING REVENUE FROM DONATED VEHICLES. CARS ADMINISTERS THE ARRANGEMENT FOR: TOWING, RECEIPT DISTRIBUTION, FOLLOW-UP SALES, TITLE PROCESSING, APPRAISAL (IF REQUIRED), SALE AT AUCTION OR DISMANTLER, AND DISTRIBUTION OF SALES. FORM 990, PART I, LINE 1 SERVING IN AMERICA'S MILITARY AND THEIR FAMILIES. FORM 990, PART III, LINE 4C PROGRAM IN A BOX USO PROGRAM IN A BOX PROVIDES SERVICE MEMBERS THE OPPORTUNITY TO TAKE PART IN THE USO'S MOST POPULAR PROGRAMS NO MATTER WHERE THEY ARE IN THE WORLD. IN ONE SINGLE BOX, THE PROGRAM INCLUDES EVERYTHING A MILITARY TEAM NEEDS TO HOST A USO PROGRAM. EACH ACTIVITY INCLUDES SUPPLIES, RECOMMENDATIONS ON HOW TO SET THE PROGRAM UP, ORGANIZE AN EVENT, AND A FLYER FOR ADVERTISING THE PROGRAM. THE USO ROTATES 3 PROGRAM THEMES ON A REGULAR BASIS. SOME EXAMPLES OF THESE PROGRAMS INCLUDE COMPETITIVE FITNESS ACTIVITIES, PAINT NIGHT, TRIVIA, TIE-DYE AND MURDER MYSTERY GAMES. IN 2024, PROGRAM IN A BOX DELIVERED 600 BOXES LOGGING OVER 63,000 SERVICE INSTANCES. FORM 990, PART VI, SECTION A, LINE 6 MEMBERS OR STOCKHOLDERS THE MEMBERSHIP OF THE USO SHALL CONSIST OF TWO CLASSES OF MEMBERS: 1) VOTING MEMBERS CONSISTING OF MEMBERS OF USO'S BOARD OF GOVERNORS DURING THEIR TERMS OF SERVICE, INCLUDING UP TO SIX MEMBERS APPOINTED BY THE PRESIDENT OF THE UNITED STATES (THEIR TERMS OF BOARD MEMBERSHIP BEING COTERMINOUS WITH SUCH PRESIDENT'S INCUMBENCY); AND 2) NON-VOTING MEMBERS CONSISTING OF MEMBERS OF THE UNITED STATES ARMED FORCES CURRENTLY ON ACTIVE DUTY; REPRESENTATIVES, AS MAY BE DESIGNATED BY USO'S BOARD OF GOVERNORS, FROM THE ORGANIZATIONS SET FORTH IN USO'S CONGRESSIONAL CHARTER, UP TO NINE (9) PERSONS DESIGNATED BY THE PRESIDENT OF THE UNITED STATES; AND ANY OTHER PERSONS WHO MEET THE CRITERIA ESTABLISHED BY THE BOARD OF GOVERNORS FOR MEMBERSHIP. FORM 990, PART VI, SECTION A, LINE 7A MEMBERS OR STOCKHOLDERS ELECTING GOVERNING BODY AT THE ANNUAL MEETING, THE VOTING MEMBERS SHALL ELECT MEMBERS OF THE BOARD OF GOVERNORS AND TAKE SUCH OTHER ACTION AS MAY BE APPROPRIATELY SUBMITTED TO THEM BY THE BOARD OF GOVERNORS. ELECTION OF THE BOARD OF GOVERNORS, OR ACTION ON ANY OTHER MATTERS, SHALL BE BY THE AFFIRMATIVE VOTE OF THE MAJORITY OF VOTING MEMBERS PRESENT IN PERSON AND ENTITLED TO VOTE AT THE MEETING, PROVIDED THOSE PRESENT IN PERSON CONSTITUTE A QUORUM. FORM 990, PART VI, SECTION B, LINE 11B PROCESS OF REVIEWING FORM 990 A COPY OF THE DRAFT IRS FORM 990 WAS PROVIDED TO ALL BOARD MEMBERS, OFFICERS, AND KEY EMPLOYEES PRIOR TO ITS FILING WITH THE IRS. THE PROCESS WAS CONDUCTED IN JULY AND AUGUST 2025. MEETING MINUTES REFLECT THE REVIEW AND DISCUSSION OF THE IRS FORM 990 AT THE AUDIT & RISK COMMITTEE MEETING HELD IN JULY 2025. AN OUTSIDE ACCOUNTING FIRM PREPARES AND REVIEWS THE IRS FORM 990. FORM 990, PART VI, SECTION B, LINE 12C CONFLICT OF INTEREST POLICY MONITORING AND ENFORCEMENT THE CONFLICT OF INTEREST POLICY IS THE POLICY THAT REQUIRES USO'S GOVERNORS, OFFICERS, AND OTHER EMPLOYEES TO AVOID ANY SITUATION WHICH MAY CONSTITUTE A CONFLICT OF INTEREST, THAT IS, ANY SITUATION WHICH AN INDIVIDUAL USES OR COULD USE HIS OR HER POSITION WITH THE USO FOR PERSONAL GAIN TO AN INDIVIDUAL, MEMBERS OF THE INDIVIDUAL'S FAMILY, OR OTHER ORGANIZATIONS WITH WHOM THE INDIVIDUAL IS AFFILIATED, TO THE ACTUAL OR POTENTIAL DETRIMENT OF THE USO. THE BOARD OF GOVERNORS HAS ESTABLISHED A POLICY WITH REFERENCE TO CONFLICTS OF INTEREST APPLICABLE TO THE BOARD OF GOVERNORS. DISCLOSURE OF POTENTIAL CONFLICTS ARE REVIEWED BY THE CEO, CFO AND OUTSIDE COUNSEL. ANY INDIVIDUALS THAT HAVE A CONFLICT OF INTEREST ARE PROHIBITED FROM DELIBERATIONS AND VOTING ON A TRANSACTION. FORM 990, PART VI, SECTION B, LINE 15 PROCESS FOR DETERMINING COMPENSATION THE COMPENSATION IS ESTABLISHED BY THE USO'S BOARD OF GOVERNORS FOR THE CEO, AND BY MANAGEMENT FOR OTHER EXECUTIVES AFTER AN INDEPENDENT, OUTSIDE REVIEW OF INDUSTRY SURVEYS, COMPENSATION STUDIES AND OTHER DATA TO ENSURE THAT EXECUTIVE COMPENSATION IS WITHIN THE RANGE OF THAT PAID TO COMPARABLE EXECUTIVES OF COMPARABLE ORGANIZATIONS FOR COMPARABLE SERVICES IN COMPARABLE MARKETS, AND THEREFORE REASONABLE. THESE REVIEWS ARE PERFORMED ON A BIENNIAL BASIS BY AN INDEPENDENT OUTSIDE CONSULTANT FOR THE FOLLOWING POSITIONS: CHIEF EXECUTIVE OFFICER (CEO), CHIEF FINANCIAL OFFICER (CFO), CHIEF DEVELOPMENT OFFICER (CDO), CHIEF OPERATING OFFICER (COO), CHIEF MARKETING OFFICER (CMO), CHIEF HUMAN RESOURCES OFFICER (CHRO), CHIEF GOVERNMENT RELATIONS OFFICER (CGRO), AND REGIONAL PRESIDENTS. THE LAST REVIEW WAS PERFORMED IN 2024 FOR ALL POSITIONS LISTED AND ALL POSITIONS' COMPENSATION WAS FOUND TO BE WITHIN THE RANGE FOR COMPARABLE EXECUTIVES AT COMPARABLE ORGANIZATIONS. FORM 990, PART VI, SECTION C, LINE 19 HOW DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC FINANCIAL STATEMENTS ARE MADE AVAILABLE ON THE USO WEBSITE. THE GOVERNING DOCUMENTS AND CONFLICT OF INTEREST POLICIES ARE MADE AVAILABLE UPON REQUEST. ORM 990, PART IX, LINE 26: JOINT COST ACTIVITY DISCLOSURE THE USO CONDUCTS JOINT ACTIVITIES THAT BENEFIT PROGRAM SERVICES AND INCLUDE A FUNDRAISING APPEAL. THE PROGRAMMATIC COMPONENT OF THESE ACTIVITIES INCLUDES A CALL TO ACTION TO ENLIST THE PUBLIC'S AID IN IDENTIFYING SERVICE MEMBERS AND THEIR FAMILIES THAT WOULD BENEFIT FROM USO'S PROGRAMS AND SERVICES AND AN OPPORTUNITY TO SEND A PERSONALIZED MESSAGE OF APPRECIATION TO SERVICE MEMBERS. PERSONALIZED MESSAGES RECEIVED FROM THE PUBLIC THROUGH THESE ACTIVITIES ARE DISPLAYED AND DISTRIBUTED AT USO LOCATIONS AROUND THE GLOBE. FORM 990, PART XI, LINE 9: BAD DEBT WRITE OFF (PRIOR YEAR PLEDGES) -504,343. USO FOUNDATION 2111 WILSON BLVD SUITE 1200 ARLINGTON VA 22201 208861567 CHARITABLE VA 501(C)(3) LINE 12A, I USO INC 1 USO DEUTSCHLAND EV ALTES FORSTHAUS 2 KAISERSLAUTERN GM 67661 SUPPORT USO GM N/A USO INC 1 0 0 1 0 0 0 0 0 0 0 0 0 0 1 1 0 1 1 0 USO FOUNDATION C 15179369 FMV USO FOUNDATION Q 129377 FMV USO DEUTSCHLAND EV C 101449 FMV USO FOUNDATION R 1146960 COST PART V,LINE2(1); TRANSACTION WITH RELATED ORGANIZATIONS DURING 2024, THE USO BOARD OF GOVERNERS APPROVED THE EXECUTION OF AN AGREEMENT WITH USO FOUNDATION TO HOLD AND MANAGE SEVERAL OF USO'S DONOR RESTRICTED ENDOWMENT FUNDSUNDER AN AGENCY AGREEMENT. USO TRANSFERED $1,146,960 TO THE FOUNDATION IN CONNECTION WITH THIS AFREEMENT. THESE ENDOWMENTS ARE GOVERNED BY THE USO'S SPENDING POLICY APPROVED BY THE USO'S BOARD OF GOVERNORS AND ARE INCLUDED IN SCHEDULE D, PART V, ENDOWMENT FUNDS.