2018-02-12T13:27:29-06:00 2017-06-30 270472389 C G UHLENBERG LLP 1301 SHOREWAY ROAD SUITE 160 BELMONT CA 94002 990 2016-07-01 943397402 OMBUDSMAN SERVICES OF SAN MATEO COUNTY INC OMBU 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 BERNADETTE MELLOTT EXEC DIRECTOR 6507805707 2018-02-12 1 PEGGY H CHEN P00910398 6502276799 209.49.60.82 2018-02-12 11:27:13 PS P 695EBFBFC09D7690F96A1CA4090E1F98CE7D765F B33D878B4AB48462A4775E54453E1351F3908EB1 2016 2021-01-29 14:40:06Z BERNADETTE MELLOTT 711 NEVADA STREET REDWOOD CITY CA 94061 2541135 0 X WWW.OSSMC.ORG X 2001 CA TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES. 11 11 8 0 87365 0 736059 773728 0 0 69330 150379 12406 165509 817795 1089616 0 0 0 0 681124 708772 0 0 26641 178147 333058 859271 1041830 -41476 47786 2363420 2485862 73030 67012 2290390 2418850 X TO ACTIVELY PROMOTE STANDARDS OF EXCELLENCE IN ADVOCACY AND ENHANCEMENT OF THE QUALITY OF LIFE FOR RESIDENTS OF LONG-TERM CARE FACILITIES IN THE SAN MATEO COUNTY. 0 0 776283 COMPLAINT INVESTIGATION AND FACILITY MONITORING: STATE CERTIFIED OMBUDSMEN MONITOR FACILITIES FOR QUALITY OF CARE, QUALITY OF LIFE AND VIOLATION OF RESIDENTS' RIGHTS. IN 2016-17 FISCAL YEARS, ITS JURISDICTION INCLUDED THE FOLLOWING:17 NURSING HOMES WITH 1685 BEDS, 312 RESIDENTIAL CARE FACILITIES FOR THE ELDERLY WITH 4875 BEDS,40 INTERMEDIATE CARE FACILITIES WITH 240 BEDS, 121 ADULT RESIDENTIAL FACILITIES FOR THE DISABLED WITH 759 BEDS, 11 ADULT RESIDENTIAL FACILITIES FOR PERSONS WITH SPECIAL HEALTH NEEDS WITH 44 BEDS, 36 ADULT DAY FACILITIES FOR THE DEVELOPMENTALLY DISABLED WITH 1184 CLIENTS, 38 ADULT DAY CARE PROGRAM FOR ELDERS WITH 2164 CLIENTS, 11 ADULT DAY HEALTH CARE PROGRAMS WITH 431 CLIENTS ,6 ADULT RESIDENTIAL CARE FACILITY WITH PERSONS WITH SPECIAL CARE NEEDS 25. TOTAL OF 565 FACILITIES WITH 11,407 CLIENTS. OMBUDSMEN MADE A TOTAL OF 4,595 VISITS TO THE FACILITIES AND INVESTIGATED AND CLOSED 1564 CASES ENCOMPASSING 1,765 COMPLAINTS, 237 OF WHICH INVOLVED ALLEGATIONS OF ABUSE. RECRUITMENT AND TRAINING: THE PROGRAM PROVIDES TRAINING TO VOLUNTEERS TO OBTAIN AND MAINTAIN STATECERTIFICATION. THE TRAINING PROGRAM INCLUDES 36 HOURS OF CLASSROOM TRAINING FOLLOWED BY AN INTERNSHIPPERIOD OF APPROXIMATELY 30 DAYS. DURING THE INTERNSHIP THE STUDENT OMBUDSMEN ARE PROVIDED WITH HANDS ON GUIDANCE ON HOW TO MONITOR FACILITIES; ACCEPT, INVESTIGATE AND DOCUMENT THEIR FINDINGS. IN ADDITION WE PROVIDE 2 HOURS OF ON-GOING TRAINING FOR ALL OMBUDSMEN EACH MONTH. DURING FY 2016-2017 WE TRAINED AND CERTIFIED 3 NEW OMBUDSMEN WHO ACTIVELY JOINED OUR TEAM IN THE FIELD, BRINGING THE NUMBER UP TO 43VOLUNTEER FIELD OMBUDSMEN ACTIVE IN THE PROGRAM.DURING THE YEAR, 43 STATE-CERTIFIED OMBUDSMEN PROVIDED A TOTAL OF 6,539.95 VOLUNTEER HOURS OVER THE ONE YEAR PERIOD, VALUED AT $180,437.22. IN ADDITION WE PROVIDED 10 TWO HOUR TRAINING SESSIONS THROUGHOUT THE YEAR TO ALL OMBUDSMEN WHO MUST ATTEND 12 HOURS OF ONGOING TRAINING EACH YEAR TO MAINTAIN STATE CERTIFICATION. COMMUNITY EDUCATION AND ADVOCACY: OMBUDSMAN SERVICES CONTRIBUTE TO THE OVERALL HEALTH LITERACYOF RESIDENTS IN SAN MATEO COUNTY THROUGH ITS EDUCATIONAL OUTREACH. IN FY 2016-2017 WE ACCOMPLISHED THEFOLLOWING:(1)HELD 57 COMMUNITY EDUCATION EVENTS EDUCATING THE GENERAL PUBLIC ON LONG-TERM CARE, THE ROLE OF THE OMBUDSMAN AND OTHER RELATED ISSUES.(2)PROVIDED INDIVIDUAL CONSULTATION TO 443 PEOPLE SEEKING INFORMATION ON OUR SERVICES OR OTHER AGING ISSUES. (3)CONDUCTED 32 IN-SERVICE EDUCATIONAL EVENTS FOR FACILITY STAFF AND PROVIDED 183 CONSULTATIONS TO STAFF MEMBERS. 776283 1 1 0 0 0 0 0 0 0 0 1 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 8 1 0 0 0 0 0 0 0 0 X 11 11 0 0 0 0 0 1 0 1 1 0 0 1 0 0 0 1 1 0 CA X BERNADETTE MELLOTT 6507805707 711 NEVADA STREET REDWOOD CITY CA 94061 MONIKA LEE VICE PRESIDENT 2.50 X 0 0 0 BOB MONTEVALDO DIRECTOR 2.50 X 0 0 0 DENIS FAMA PRESIDENT 2.50 X 0 0 0 BOB PEREZ BOARD MEMBER 2.50 X 0 0 0 ELIZABETH L IRWIN EXECUTIVE DIRECTOR 35.00 X X 94431 0 0 JOY ROBINSON SECRETARY 2.50 X 0 0 0 CINDY SAFE TREASURER 2.50 X 0 0 0 LAURA CALLAGY DIRECTOR 2.50 X 0 0 0 CHET LEXVOLD BOARD MEMBER 2.50 X 0 0 0 SHARMIN NABI BOARD MEMBER 2.50 X 0 0 0 JAMES WAMBACH BOARD MEMBER 2.50 X 0 0 0 BERNADETTE MELLOTT EXECUTIVE DIRECTOR 35.00 X 29551 0 0 123982 0 0 0 0 0 0 0 452451 321277 773728 63014 63014 1538884 1451519 87365 87365 87365 IN KIND VOLUNTEERING 900099 165499 165499 OTHER PROGRAM INCOME 900099 10 10 165509 1089616 228523 87365 0 X 123984 92591 31393 489812 365792 124020 45095 36374 8721 49881 40234 9647 16835 16835 195663 165684 29979 13289 10719 2570 3148 2539 609 12000 9679 2321 15106 12184 2922 2221 1791 430 12407 10007 2400 GRANT PROPOSAL WRITING 13531 13531 GALA EVENT 13110 13110 VOLUNTEER EXPENSE 8740 8740 EDUCATION 5339 5339 21669 14610 7059 1041830 776283 238906 26641 -1 216063 94611 72971 69007 11100 13371 21550 16127 6263 5423 2057023 2303451 2363420 2485862 45530 39512 27500 27500 73030 67012 X 0 0 0 0 2290390 2418850 2290390 2418850 2363420 2485862 47786 97388 -16714 0 X 0 1 X 0 0 X 463927 467521 509858 746367 773728 2961401 463927 467521 509858 746367 773728 2961401 2961401 18371 40869 75310 73388 63014 270952 165509 165509 3397862 0.87150 0.92680 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 21550 16127 5423 5423 INVESTMENT IN MUTUAL FUNDS 2303451 F 2303451 1165605 92703 92703 1072902 16714 16714 1089616 1041829 0 1041829 0 1041829 X 0 0 0 0 0 0 0 0 0 FORM 990, PART VI, SECTION A, LINE 7A POTENTIAL BOARD MEMBERS ARE TYPICALLY RECOMMENDED BY THOSE SERVING ON THE BOARD. THERE IS A PROCESS WHICH INCLUDES AN INTERVIEW BY THE BOARD BEFORE THE NEW MEMBER IS VOTED IN BY A SIMPLE MAJORITY OF BOARD MEMBERS. FORM 990, PART VI, SECTION B, LINE 11B FORM 990 WILL BE REVIEWED BY EXECUTIVE DIRECTOR AND TREASURER OF THE ORGANIZATION BEFORE IT IS FILED. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION OF THE ORGANIZATION'S EXECUTIVE DIRECTOR OR TOP MANAGEMENT OFFICIAL ALWAYS NEEDS TO BE APPROVED BY BOARD OF DIRECTORS. FORM 990, PART VI, SECTION C, LINE 19 THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENT IS AVAILABLE TO PUBLIC UPON REQUEST. FORM 990, PART IX, LINE 11G CONTRACTED SERVICE : PROGRAM SERVICE EXPENSES 0. MANAGEMENT AND GENERAL EXPENSES 29,889. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 29,889. RECRUITING : PROGRAM SERVICE EXPENSES 0. MANAGEMENT AND GENERAL EXPENSES 90. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 90. BOOK/SUBSCRIPTION : PROGRAM SERVICE EXPENSES 185. MANAGEMENT AND GENERAL EXPENSES 0. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 185. IN KIND VOLUNTEERING : PROGRAM SERVICE EXPENSES 165,499. MANAGEMENT AND GENERAL EXPENSES 0. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 165,499.