2018-11-15T13:08:26-06:00 2017-12-31 860271207 SCHMIDT WESTERGARD & COMPANY PLLC 77 WEST UNIVERSITY DRIVE MESA AZ 852015830 990 2017-01-01 860006552 BETTER BUSINESS BUREAU INC BETT 6022641727 1010 E MISSOURI AVENUE PHOENIX AZ 85014 CURT HENCH CHIEF FINANCIAL OFFICER 6022641727 2018-11-14 1 KELLY M WHITE P00622256 4808346030 216.27.213.139 2018-11-14 09:37:27 US P 62BD1E68B986C2E9152473B498F36FC1D60657C5 F2C04967315D63513920C7777DE68E8D70AB7C73 2017 2019-02-21 02:37:17Z CURT HENCH 1010 E MISSOURI AVENUE PHOENIX AZ 85014 8284057 0 X SEE SCHEDULE O X 1938 AZ TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR. 30 25 99 34 781187 -19031 0 0 7302862 8174100 -513253 610 93583 95869 6883192 8270579 0 0 0 0 4976657 5762269 0 0 0 2849469 2726742 7826126 8489011 -942934 -218432 6942105 6704611 4781942 4762880 2160163 1941731 X TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR. 0 0 SETTING AND UPHOLDING HIGH STANDARDS FOR FAIR AND HONEST BUSINESS BEHAVIOR. BUSINESSES THAT EARN BBB ACCREDITATION CONTRACTUALLY AGREE AND ADHERE TO THE ORGANIZATION'S HIGH STANDARDS FOR TRUST. INCORPORATED LOCALLY IN 1938, YOUR BBB SERVES COMMUNITIES IN CENTRAL, NORTHERN AND WESTERN ARIZONA AND IS SUPPORTED BY OVER 11,949 BBB ACCREDITED BUSINESSES. BBB PROVIDES OBJECTIVE ADVICE, FREE BUSINESS REVIEWS, CHARITY REVIEWS AS WELL AS EDUCATIONAL INFORMATION ON TOPICS AFFECTING MARKETPLACE TRUST. ADDITIONALLY, BBB PROVIDES FREE DISPUTE RESOLUTION SERVICES, INCLUDING MEDIATION AND ARBITRATION, TO REALIZE ITS VISION OF A MARKETPLACE WHERE BUYERS AND SELLERS CAN TRUST EACH OTHER. 0 0 0 1 0 0 0 0 0 1 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 1 1 1 0 0 1 29 0 1 99 1 1 1 0 0 0 0 0 X 30 25 0 0 0 0 1 1 0 1 1 0 0 1 1 1 1 1 1 1 0 0 AZ X X THE ORGANIZATION 6022641727 1010 E MISSOURI AVENUE PHOENIX AZ 85014 KIM ANDERSON BBB BOARD DIRECTOR 2.50 X 0 0 0 KIM ANDERSON-MATICH BBB BOARD DIRECTOR 2.50 X 0 0 0 MARIA BARQUIN BBB BOARD DIRECTOR 2.50 X 0 0 0 KEN BONHAM BBB - BOARD VICE CHAIR 2.50 X X 0 0 0 MIKE BONTRAGER BBB - BOARD TREASURER 2.50 X X 0 0 0 BRIAN BURT BBB BOARD DIRECTOR 2.50 X 0 0 0 RON COHEN BBB BOARD DIRECTOR 2.50 X 0 0 0 GREG TORBENSON BBB BOARD DIRECTOR 2.50 X 0 0 0 RICK DIRCKS BBB BOARD DIRECTOR 2.50 X 0 0 0 MIKE DONLEY BBB BOARD DIRECTOR 2.50 X 0 0 0 AMBROSE EARLE BBB BOARD DIRECTOR 2.50 X 0 0 0 ASH HACHMEISTER BBB BOARD DIRECTOR 2.50 X 0 0 0 TOM HIGGINBOTHAM BBB BOARD DIRECTOR 2.50 X 0 0 0 ANDREW JOHN BBB BOARD - EX-OFFICIO 2.50 X 0 0 0 JOE KELLY BBB BOARD DIRECTOR 2.50 X 0 0 0 MICHAEL KURTENBACH BBB BOARD - EX-OFFICIO 2.50 X 0 0 0 KEVIN LANGE BBB BOARD DIRECTOR 2.50 X 0 0 0 CHERYL LEWIS BBB BOARD DIRECTOR 2.50 X 0 0 0 TOM LICURGO BBB BOARD DIRECTOR 2.50 X 0 0 0 ANDREA LOVELL BBB BOARD - LEGAL COUNSEL 2.50 X 0 0 0 DAVID LORENZ BBB BOARD - CHAIR 2.50 X X 0 0 0 MIKE MCGUIRK BBB BOARD DIRECTOR 2.50 X 0 0 0 NATHAN MENDENHALL BBB BOARD DIRECTOR 2.50 X 0 0 0 BRIAN MOHR BBB BOARD DIRECTOR 2.50 X 0 0 0 CURT MORGAN BBB BOARD - EX-OFFICIO 2.50 X 0 0 0 GARRY ONG BBB BOARD DIRECTOR 2.50 X 0 0 0 ELAINE RALLS BBB BOARD DIRECTOR 2.50 X 0 0 0 LEE SCANZANO BBB BOARD DIRECTOR 2.50 X 0 0 0 CHRIS SHARFNER BBB BOARD DIRECTOR 2.50 X 0 0 0 GERALD SMITHSON BBB BOARD DIRECTOR 2.50 X 0 0 0 GARY SNEED BBB BOARD - PAST CHAIR 2.50 X 0 0 0 CELIA WADDINGTON BBB BOARD DIRECTOR 2.50 X 0 0 0 TYLER YATES BBB BOARD DIRECTOR 2.50 X 0 0 0 CARRIE YOUNG BBB BOARD - SECRETARY 2.50 X X 0 0 0 MATTHEW FEHLING BBB - PRESIDENT/CEO 40.00 X 332050 0 14688 JOHN PONDER BBB - VP OF BUSINESS DEVELOPMENT 40.00 X 357482 0 5294 CHAD FRANK BBB - DIRECTOR OF DIGITAL SOLUTIONS 40.00 X 138551 0 233 KORIANN MORALES BBB - VP OF AB SERVICES 40.00 X 105775 0 7834 FELICIA THOMPSON BBB - VP OF COMMUNICATIONS 40.00 X 111097 0 7834 GUY ZEE BBB - REGIONAL BUSINESS RELATIONS DIRECTOR 40.00 X 110228 0 5212 1155183 0 41095 12 0 1 0 COUNCIL OF BETTER BUSINESS BUREAU 3033 WILSON BLVD SUITE 600 ARLINGTON VA 22201 GOVERNING BOARD SERVICES 337596 COMMIT AGENCY 58 W BUFFALO ST SUITE 200 CHANDLER AZ 85225 ADVERTISING 263732 RYLEY CARLOCK AND APPLEWHITE ONE NORTH CENTRAL AVE SUITE 1200 PHOENIX AZ 85004 LEGAL SERVICES 111865 3 ACCREDITATION DUES 900099 6419724 6419724 SHARED SERVICES 900099 928442 928442 SPONSORSHIP PROGRAM 323100 825934 44469 781465 8174100 610 610 13200 13478 -278 -278 -278 OTHER RELATED INCOME 900099 68284 68284 AFFINITY PROGRAMS 900099 19978 19978 AUTO LINE 900099 7885 7885 96147 8270579 7488782 781187 610 346739 4561037 107957 381560 364976 95242 39646 8703 677781 475145 125451 449388 208543 168650 65194 CBBB DUES 337596 EMPLOYEE RECRUITING 46998 EDUCATION 28405 8489011 945626 863268 105918 106267 153916 116463 39002 38868 6128429 580442 5683643 5547987 14000 31758 6942105 6704611 270432 359480 1494417 1464309 3017093 2939091 4781942 4762880 X 2160163 1941731 2160163 1941731 6942105 6704611 -218432 0 X X 0 1 X 1 0 1 1 0 2512902 2512902 2293235 134004 2159231 137693 4337 133356 736798 442101 294697 447801 447801 5547987 X 8284057 13478 13478 8270579 0 8270579 8502489 13478 13478 8489011 0 8489011 PART X, LINE 2: THE BUREAU IS EXEMPT FROM FEDERAL AND STATE INCOME TAXES UNDER SECTION 501(C)(6) OF THE INTERNAL REVENUE CODE. THE BUREAU IS SUBJECT TO INCOME TAX ON UNRELATED BUSINESS INCOME FOR ADVERTISING INCOME EARNED FROM ITS ONLINE ADVERTISING PROGRAMS. THE BUREAU RECOGNIZES UNCERTAINTY IN INCOME TAXES IN THE FINANCIAL STATEMENTS WHEN IT IS MORE-LIKEY-THAN-NOT THAT THE POSITION WILL NOT BE SUSTAINED UPON EXAMINATION BY THE TAX AUTHORITIES. THE BUREAU ROUTINELY EVALUATES POTENTIAL UNCERTAIN TAX POSITIONS. AS OF DECEMBER 31, 2017, 2016, AND 2015, THE BUREAU HAD NO UNCERTAIN TAX POSITIONS THAT REQUIRED RECOGNITION OR DISCLOSURE IN THE FINANCIAL STATEMENTS. THE BUREAU'S FEDERAL AND STATE INFORMATIONAL RETURNS AND FEDERAL AND STATE EXEMPT BUSINESS INCOME TAX RETURNS ARE NO LONGER SUBJECT TO EXAMINATION BY THE INTERNAL REVENUE SERVICE AND THE STATE OF ARIZONA FOR YEARS PRIOR TO 2014 AND 2013, RESPECTIVELY, GENERALLY THREE TO FOUR YEARS AFTER THEY WERE FILED. THE BUREAU RECOGNIZES INTEREST AND PENALTIES ASSOCIATED WITH INCOME TAXES IN ADMINISTRATIVE EXPENSE. DURING THE YEARS ENDED DECEMBER 31, 2017, 2016 AND 2015, THE BUREAU DID NOT HAVE ANY SIGNIFICANT INCOME TAX RELATED INTEREST OR PENALTIES EXPENSE. PART XI, LINE 2D - OTHER ADJUSTMENTS: RENTAL EXPENSES PART XII, LINE 2D - OTHER ADJUSTMENTS: RENTAL EXPENSES PART XI, LINE 2D EXPENSES RELATING TO RENTAL INCOME WERE INCLUDED IN EXPENSES ON THE FINANCIAL STATEMENTS. THESE EXPENSES ARE BEING REPORTED AS A PART OF REVENUE ON THE FORM 990 PER FORM 990 INSTRUCTIONS. PART XII, LINE 2D EXPENSES RELATING TO RENTAL INCOME WERE INCLUDED IN EXPENSES ON THE FINANCIAL STATEMENTS. THESE EXPENSES ARE BEING REPORTED AS A PART OF REVENUE ON THE FORM 990 PER FORM 990 INSTRUCTIONS. X X X X 0 0 0 MATTHEW FEHLING BBB - PRESIDENT/CEO 270529 0 51921 0 9600 0 0 0 14688 0 346738 0 0 0 JOHN PONDER BBB - VP OF BUSINESS DEVELOPMENT 346282 0 10000 0 1200 0 0 0 5294 0 362776 0 0 0 ELAINE RALLS BOARD MEMBER 280918 MARKETING SERVICES 0 KEN BONHAM BOARD MEMBER 58200 MARKETING SERVICES 0 JIM DONLEY BOARD MEMBER 36097 HVAC MAINTENANCE 0 RICK DIRCKS BOARD MEMBER 4992 MOVING/STORAGE 0 BRIAN MOHR BOARD MEMBER 20001 RECRUITING SERVICES 0 FORM 990, PART VI, SECTION A, LINE 6 THE MEMBERSHIP OF THE ORGANIZATION CONSISTS OF PERSONS, FIRMS, ASSOCIATIONS AND CORPORATIONS ADHERING TO THE STANDARDS FOR MEMBERSHIP WHO ARE INTERESTED IN PROMOTING BETTER BUSINESS PRINCIPLES. FORM 990, PART VI, SECTION A, LINE 7A THE MEMBERSHIP OF THE ORGANIZATION CONSISTS OF PERSONS, FIRMS, ASSOCIATIONS AND CORPORATIONS ADHERING TO THE STANDARDS FOR MEMBERSHIP WHO ARE INTERESTED IN PROMOTING BETTER BUSINESS PRINCIPLES. MOST MEMBERS OF OUR BOARD EITHER OWN OR ARE EMPLOYED BY BBB MEMBERSHIP COMPANIES. FORM 990, PART VI, SECTION B, LINE 11B THE EXECUTIVE COMMITTEE (BOARD CHAIR, PAST CHAIR, SECRETARY, TREASURER, PRESIDENT/CEO, VP OF MARKETING, VP OF AB SERVICES, VP OF BUSINESS RELATIONS AND VP OF FINANCE) AND THE FINANCE AND AUDIT COMMITTEE MEMBERS APPROVE THE FORM 990 PRIOR TO FILING. A COPY WILL ALSO BE PROVIDED TO THE ENTIRE BOARD. FORM 990, PART VI, SECTION B, LINE 12C THE BUREAU REQUIRES ALL MEMBERS OF THE BOARD OF DIRECTORS AND ALL EMPLOYEES TO COMPLETE A DISCLOSURE FORM, STATING IF THEY ARE AWARE OF ANY CONFLICTS THEY HAVE WITH THE ORGANIZATION. THESE FORMS ARE REQUIRED TO BE COMPLETED ON AN ANNUAL BASIS. ANY CONFLICTS DISCLOSED ARE DISCUSSED BY THE BOARD OF DIRECTORS. FORM 990, PART VI, SECTION B, LINE 15A THE EXECUTIVE BOARD OF DIRECTORS ANNUALLY REVIEWS AND APPROVES THE EXECUTIVE DIRECTOR'S COMPENSATION. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION WILL MAKE THEIR CONFLICT OF INTEREST POLICY, GOVERNING DOCUMENTS AND FINANCIAL STATEMENTS AVAILABLE TO THE GENERAL PUBLIC UPON REQUEST. FORM 990, PART XII, LINE 2C: THE PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR. FORM 990, PAGE 1, LINE J ORGANIZATION'S WEBSITE: HTTP://CENTRAL-NORTHERN-WESTERN-ARIZONA.BBB.ORG NEW BEGINNINGS COMMUNITY LLC 1010 E MISSOURI AVENUE PHOENIX AZ 85014 815154531 RESIDENTIAL REAL ESTATE AZ 0 280235 BETTER BUSINESS BUREAU INC BBB OF CENTRAL ARIZONA FOUNDATION 4428 N 12TH STREET PHOENIX AZ 85014 942860635 SUPPORT OF THE BETTER BUSINESS BUREAU AND ITS MEMBERS AZ 501(C)(3) LINE 12C, III-FI BETTER BUSINESS BUREAU INC 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 1 1 0 BBB OF CENTRAL ARIZONA FOUNDATION Q 170725 REIMBURSEMENT FOR ACTUAL EXPENSES BBB OF CENTRAL ARIZONA FOUNDATION R 68748 PROCESS CREDIT CARD TRANSACTIONS