2019-11-15T14:42:54-06:00 2018-12-31 410746749 CLIFTONLARSONALLEN LLP 20 E THOMAS RD STE 2300 PHOENIX AZ 85012 990 2018-01-01 910440744 CREDIT UNIONS IN THE STATE OF WASHINGTON TWINSTAR CREDIT UNION CRED 3603579911 PO BOX 718 OLYMPIA WA 98507 KIMBERLY STEEPY CFO 3603579911 2019-11-14 1 MARY C GREEN P00447183 6022662248 67.137.57.251 2019-11-14 12:28:53 US P 7D161E24B24CAC630862CDA600C5B87E564C860C CF5DC47B04BEE981237F6452D320A88985A44A86 2018 2020-03-31 21:24:44Z TWINSTAR CREDIT UNION JEFF KENNEDY PO BOX 718 OLYMPIA WA 98507 100998919 0 X WWW.TWINSTARCU.COM X 1937 WA IN 2014 WE ADOPTED OUR BRAND PROMISE: REALIZING FINANCIAL DREAMS TOGETHER. THE SHORT, SIMPLE PHRASE CAPTURES ALL OF OUR STRATEGIC INTENT IN JUST A FEW WORDS. WE HAVE THE PEOPLE, TOOLS AND VALUE SYSTEMS IN PLACE TO HELP OUR MEMBERS NOT ONLY HAVE A GREAT PLACE TO BANK BUT ALSO HAVE A PROSPEROUS FUTURE. 9 9 468 35 165024 0 0 0 76850676 89770730 3160651 2493907 88283 37849 80099610 92302486 417817 449800 3288962 4115157 30826544 32403008 0 0 0 34811821 38623925 69345144 75591890 10754466 16710596 1258857898 1361270011 1134600934 1220491681 124256964 140778330 X IN 2014, WE ADOPTED OUR BRAND PROMISE: REALIZING FINANCIAL DREAMS TOGETHER. THE SHORT, SIMPLE PHRASE CAPTURES ALL OF OUR STRATEGIC INTENT IN JUST A FEW WORDS. WE HAVE THE PEOPLE, TOOLS AND VALUE SYSTEMS IN PLACE TO HELP OUR MEMBERS NOT ONLY HAVE A GREAT PLACE TO BANK BUT ALSO HAVE A PROSPEROUS FUTURE. THE PROMISE PROVIDES VALUABLE DIFFERENTIATION FOR TWINSTAR AS MANY OTHER BANKING INSTITUTIONS CANNOT PROVIDE THE SAME EXPERIENCE. 0 1 SHARE ACCOUNTS: TWINSTAR SAVINGS ACCOUNTS OFFER ADVANTAGES TO MEMBERS OF ALL AGES. TWINSTAR HAD 128,955 MEMBERS ON DECEMBER 31, 2018. MEMBER SAVINGS ACCOUNTS PAY DIVIDENDS MONTHLY AND OFFER ACCESS THROUGH THE BRANCH NETWORK, HOME BANKING VIA THE INTERNET OR TELEPHONE, MOBILE BANKING AND VIA ATMS WORLDWIDE. SPECIAL SAVINGS ACCOUNTS ARE DESIGNED FOR CHILDREN AND TEENAGERS TO ENCOURAGE THE DEVELOPMENT OF CONSISTENT SAVINGS HABITS. CHECKING ACCOUNTS: TWINSTAR PROVIDES CHECKING ACCOUNTS FOR CONSUMERS WITH VARIOUS FEATURES, FROM FREE ACCOUNTS TO THOSE WITH ENHANCED BENEFITS. MOST OFFER DIVIDENDS THAT ARE PAID MONTHLY. ADDITIONALLY, TWINSTAR EXTENDS THE REACH OF THESE ACCOUNTS TO ALL MEMBERS WITH FREE DEBIT CARDS, INTERNET ACCOUNT ACCESS, MOBILE BANKING AND FREE USE OF THE INTERNET BILL PAYER PLATFORM. CONSUMER LOANS: TWINSTAR CREDIT UNION HAS PROVIDED VEHICLE LOANS SINCE ITS EARLY YEARS. THE CONSUMER LOAN PRODUCT LINE NOW INCLUDES EFFICIENT UNDERWRITING AND FLEXIBLE OFFERINGS FOR RECREATIONAL VEHICLES, BOATS AND MOTORCYLCES. TWINSTAR ALSO OFFERS VISA CREDIT CARDS TO MEMBERS. THIS PRODUCT LINE SATISFIES MEMBERS DIVERSE BORROWING NEEDS, FROM A SHARE SECURED CARD TO A CREDIT LINE FOR YOUNG BORROWERS TO A CARD WITH LARGER CREDIT LINES AND LOW INTEREST RATES. TWINSTAR ALSO OFFERS HOME EQUITY/REAL ESTATE LOANS AND BUSINESS LOANS. WE STARTED OFFERING AND ACTIVELY SELLING TO OUR MEMBERS DIFFERENT KINDS OF INSURANCE, HOMEOWNERS, CONDO, RENTERS TRAVEL TRAILERS, RV'S, AUTO, MOTORCYCLE, WATERCRAFT, MOBILE/MANUFACTURED HOMES, ATV'S, UMBRELLA, PERSONAL EXCESS POLICIES, EARTHQUAKE, FLOOD, AND COMMERCIAL AUTO. 0 0 1 0 0 0 0 1 0 1 0 0 0 1 1 0 1 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 1 1 1 1 0 1 31014 0 468 1 1 1 0 0 0 0 0 0 0 X 9 9 0 0 0 0 1 1 1 1 1 0 1 1 0 1 1 1 1 1 1 1 1 1 X KIMBERLY STEEPY 3609234408 4525 INTELCO LOOP SE LACEY WA 98503 GAYLA GJERTSEN CHAIR 1.00 X X 0 0 0 DALE TOSLAND VICE CHAIR 1.00 X X 0 0 0 KIM MARTIN SECRETARY 1.00 X X 0 0 0 RON HASTIE DIRECTOR AT LARGE 1.00 X 0 0 0 ANIL PURI DIRECTOR 1.00 X 0 0 0 DONNA FELICIANO DIRECTOR 1.00 X 0 0 0 MARK NEARY DIRECTOR 1.00 X 0 0 0 RHODETTA SEWARD DIRECTOR 1.00 X 0 0 0 BRIAN HURLEY DIRECTOR 1.00 X 0 0 0 JEFF KENNEDY CEO/PRESIDENT/TREASURER 40.00 X 993875 0 620202 KIMBERLY STEEPY CHIEF FINANCIAL OFFICER 40.00 X 205067 0 28514 REBECCA BREEN CHIEF OPERATIONS OFFICER 40.00 X 240950 0 35566 SCOTT DAUKAS CHIEF RISK OFFICER 40.00 X 244021 0 116689 ELKAN WOLLENBERG CHIEF TECHNOLOGY OFFICER 40.00 X 212821 0 67126 MATTHEW DEVLIN CHIEF MARKETING OFFICER 40.00 X 204220 0 66180 AARON PALMER CHIEF LENDING OFFICER 40.00 X 201212 0 84440 SHARON WEINBERG CHIEF CREDIT OFFICER 40.00 X 208821 0 32589 JERROD KELLER CHIEF SALES OFFIER 40.00 X 198610 0 26697 MEGGAN ANDERSON BRANCH MORTGAGE LOAN OFFICER 40.00 X 157860 0 24611 PATRICE KRUGER AVP/BRANCH DELIVERY 40.00 X 162946 0 25330 CHRISTOPHER HECK DIRECTOR/BUSINESS LENDING 40.00 X 151933 0 23431 RACARDO MCLAUGHLIN AVP/MORTGAGE ORIGINATION 40.00 X 157439 0 25612 JEFFREY ROBERTSON BUSINESS RELATIONSHIP MANAGER 40.00 X 144149 0 24957 3483924 0 1201944 34 0 1 0 MERIT CONSTURCTION NORTHWEST 3020 S 96TH ST LAKEWOOD WA 98499 CONSTRUCTION 4081769 Q2 SOFTWARE INC PO BOX 678272 DALLAS TX 752678272 ONLINE BANKING 1621109 JACK HENRY & ASSOCIATES INC PO BOX 609 MONETT MO 65708 SOFTWARE MAINTENANCE/CONSULTING 480597 CENTURYLINK-52187 PO BOX 52187 PHOENIX AZ 850722187 TELECOMMUNICATIONS 438017 KASASA LTD PO BOX 527 LUBBOCK TX 79408 BANKING LICENSE SERVICES 416143 36 INTEREST ON LOANS 522100 56431425 56431425 FEES AND CHARGES 522100 20693563 20677300 16263 VISA/INTERCHANGE INCOME 522100 11313576 11164815 148761 VISA BRANDING INCENTIVE 522100 672998 672998 NCUA EQUITY DISTRIBUTION 522100 659168 659168 89770730 2086927 2086927 175056 145007 30049 30049 30049 7613773 1344633 7659705 891721 -45932 452912 406980 406980 OTHER INCOME 522100 7800 7800 7800 92302486 89605706 165024 2531756 449200 600 4115157 3787602 21849423 1353686 3484779 1927518 31752 214621 972882 1133376 2817873 2672077 2105061 447091 419188 654948 3136902 253807 PROVISION FOR LOAN LOSS 9625000 MEMBER SERVICES 8536046 LOAN SERVICING EXPENSES 5043936 EMPLOYEE TRAINING 290167 269198 75591890 8858741 98934170 111466965 3423352 2125295 995443966 1087053585 2609980 2874336 72696747 30049035 38650969 42647712 49961624 35402833 19746746 14850606 85137 50087091 55904801 1258857898 1361270011 19454267 15894494 2553863 1621482 40000000 1112592804 1162975705 1134600934 1220491681 X 0 0 0 0 124256964 140778330 124256964 140778330 1258857898 1361270011 16710596 -189230 0 X 0 1 X 1 0 21085 100 0 21085 21085 1 NORTHWEST CREDIT UNION ASSOCIATION 18000 INTERNATIONAL BLVD STE 350 SEATAC WA 98188 910460483 21085 PART I-A, LINE 1: RAISED $1,860 IN DIRECT EMPLOYEE CONTRIBUTIONS FOR A SUMMER AND FALL CULAC MONTH. EMPLOYEES PARTICIPATING IN MONTHLY CULAC PAYROLL DEDUCTION CONTRIBUTE OVER $400/MONTH. MEMBERS OF THE BOARD OF DIRECTORS, SUPERVISORY COMMITTEE, SENIOR MANAGEMENT, AND MANAGEMENT TEAM ATTENDED CUNA'S GOVERNMENT AFFAIRS CONFERENCE IN FEBRUARY. MEMBERS OF THE BOARD OF DIRECTORS, SENIOR MANAGEMENT, AND MANAGEMENT TEAM ATTENDED FUNDRAISERS FOR STATE LEGISLATIVE AND FEDERAL CONGRESSIONAL CANDIDATES. PARTICIPATE IN THE NORTHWEST CREDIT UNION ASSOCIATION'S GOVERNMENT AFFAIRS; ADVOCACY; POLITICAL ACTION; AND REGULATORY ADVOCACY COMMITTEES. 0 1 X 8146197 8146197 41770869 13249813 28521056 3067267 1417664 1649603 19712414 15381558 4330856 42647712 SHAREHOLDER DEPOSITS 1159870612 DEFERRED COMPENSATION LIABILITIES 3105093 1162975705 X PART IV, LINE 2B: WHEN OUR MORTGAGE SERVICER RECEIVES LOAN PAYMENTS FROM OUR MEMBERS, THEY REMIT THE FUNDS TO THE CREDIT UNION VIA ACH. THE FUNDS ARE HELD IN A CUSTODIAL ACCT AND ARE APPLIED TO THE APPROPRIATE GENERAL LEDGER ACCOUNTS AT THE START OF THE MONTH. TAXES AND INSURANCE PAYMENTS COLLECTED BY OUR MORTGAGE SERVICER ARE ALSO HELD IN A CUSTODIAL ACCT AND PERIODIC WITHDRAWALS ARE MADE AS ESCROW ITEMS ARE PAID. PART X, LINE 2: THE CREDIT UNION EVALUATED ITS TAX POSITIONS AND DETERMINED NO UNCERTAIN TAX POSITIONS EXIST AS OF DECEMBER 31, 2018 AND 2017. THE CREDIT UNION'S 2015 THROUGH 2017 TAX YEARS ARE OPEN FOR EXAMINATION BY FEDERAL AND STATE TAXING AUTHORITIES. 1 TWINSTAR COMMUNITY FOUNDATION PO BOX 718 OLYMPIA WA 98507 371768613 501(C)(3) 120000 COLLEGE/HIHGER ED SCHOLARSHIPS/CLASSROOM ASSISTANCE SAINT MARTINS' UNIVERSITY 5300 PACIFIC AVE SE LACEY WA 98503 910564993 501(C)(3) 35000 BUILDING BETTER COMMUNITY LACEY SOUTH SOUND CHAMBER OF COMMERCE 8300 QUINAULT DR NE STE A LACEY WA 985165831 910842081 501(C)(6) 10500 BUILDING BETTER COMMUNITY EVERGREEN SCHOOL DISTRICT FOUNDATION 13215 C-8 SE MILL PLAIN BLVD VANCOUVER WA 98684 911714854 501(C)(3) 10000 BUILDING BETTER COMMUNITY OLYMPIA FAMILY THEATRE 612 4TH AVE E OLYMPIA WA 98501 830465459 501(C)(3) 10000 BUILDING BETTER COMMUNITY SECRETARY OF STATECOMBINED FUND DRIVE PO BOX 40224 OLYMPIA WA 985040224 916001106 10000 COMBINED FUND DRIVE UNITED WAY OF THURSTON COUNTY 1211 4TH AVE E STE 101 OLYMPIA WA 985064279 910713462 501(C)(3) 10000 BUILDING BETTER COMMUNITY HANDS ON CHILDREN'S MUSEUM 414 JEFFERSON ST NE OLYMPIA WA 98501 911405065 501(C)(3) 8073 BUILDING BETTER COMMUNITY BOYS & GIRLS CLUB OF CHEHALIS 2071 JACKSON HWY CHEHALIS WA 98532 263482643 501(C)(3) 6500 BUILDING BETTER COMMUNITY POPE'S KIDS PLACE 230 WASHINGTON WAY CENTRALIA WA 98531 911685519 501(C)(3) 6160 BUILDING BETTER COMMUNITY OLYMPIA SCHOOL DISTRIC EDUCATION FOUNDATION 1113 LEGION WAY SE OLYMPIA WA 98501 911914331 501(C)(3) 5500 BUILDING BETTER COMMUNITY 10 1 PART I, LINE 2: ANNUALLY, TWINSTAR CREDIT UNION THROUGH THE TWINSTAR COMMUNITY FOUNDATION AWARDS SCHOLARSHIPS TO ELIGIBLE MEMBERS VIA TWO SEPARATE PROGRAMS: INCOMING FRESHMEN PROGRAM AND HIGHER EDUCATION/OR CURRENT COLLEGE ENROLLERS PROGRAM. AWARDEES ARE DETERMINED BY THE SCHOLARSHIP COMMITTEE WHO GRADES EACH APPLICATION. THE FUNDS ARE DIRECTLY MADE PAYABLE TO THE EDUCATIONAL INSTITUTION ON BEHALF OF THE AWARDEE. IF NOT USED, THE FUNDS REVERT BACK TO THE CREDIT UNION. TWINSTAR SPONSORS COMMUNITY EVENTS THAT MEET THREE CATEGORIES (EDUCATION, ECONOMIC DEVELOPMENT AND SPONSORSHIP) IN ALL ITS MARKET AREAS. EMPLOYEES USUALLY ACTIVELY PARTICIPATE IN THESE EVENTS UPON REQUEST OF THE ORGANIZATION OR AS PART OF TWINSTAR'S CONTINUOUS SUPPORT TO THE COMMUNITIES IT SERVES. X X 1 1 X X X 0 1 0 JEFF KENNEDY CEO/PRESIDENT/TREASURER 584757 0 170121 0 238997 0 609090 0 11112 0 1614077 0 221500 0 KIMBERLY STEEPY CHIEF FINANCIAL OFFICER 181873 0 21648 0 1546 0 19245 0 9269 0 233581 0 0 0 REBECCA BREEN CHIEF OPERATIONS OFFICER 209917 0 28590 0 2443 0 24454 0 11112 0 276516 0 0 0 SCOTT DAUKAS CHIEF RISK OFFICER 214119 0 28233 0 1669 0 107420 0 9269 0 360710 0 0 0 ELKAN WOLLENBERG CHIEF TECHNOLOGY OFFICER 187442 0 24602 0 777 0 57857 0 9269 0 279947 0 0 0 MATTHEW DEVLIN CHIEF MARKETING OFFICER 180038 0 23260 0 922 0 56915 0 9265 0 270400 0 0 0 AARON PALMER CHIEF LENDING OFFICER 174429 0 24155 0 2628 0 73491 0 10949 0 285652 0 0 0 SHARON WEINBERG CHIEF CREDIT OFFICER 182430 0 25110 0 1281 0 21477 0 11112 0 241410 0 0 0 JERROD KELLER CHIEF SALES OFFIER 175396 0 22527 0 687 0 17416 0 9281 0 225307 0 0 0 MEGGAN ANDERSON BRANCH MORTGAGE LOAN OFFICER 31140 0 126213 0 507 0 15783 0 8828 0 182471 0 0 0 PATRICE KRUGER AVP/BRANCH DELIVERY 136225 0 25440 0 1281 0 16204 0 9126 0 188276 0 0 0 CHRISTOPHER HECK DIRECTOR/BUSINESS LENDING 113423 0 37823 0 687 0 12979 0 10452 0 175364 0 0 0 RACARDO MCLAUGHLIN AVP/MORTGAGE ORIGINATION 143033 0 12711 0 1695 0 15595 0 10017 0 183051 0 0 0 JEFFREY ROBERTSON BUSINESS RELATIONSHIP MANAGER 98809 0 44079 0 1261 0 14504 0 10453 0 169106 0 0 0 PART I, LINE 1A TRAVEL FOR COMPANIONS-SPOUSE/DOMESTIC PARTNER EXPENSES WILL BE PAID BY THE CREDIT UNION AND ARE INCLUDED IN THE BUDGET. A 1099-MISC IS ISSUED TO THE BOARD MEMBER PROVIDED THE $600 REPORTING THRESHHOLD IS MET. PART I, LINE 4B DEFERRED COMPENSATION PLAN [SECTION 457(F)] - THE CREDIT UNION HAS A NONQUALIFIED DEFERRED COMPENSATION PLAN FOR MEMBERS OF MANAGEMENT. THE CREDIT UNION CONTRIBUTES 100% OF THE FUNDS TO THIS PLAN INTO VARIOUS LIFE INSURANCE POLICIES WHICH ARE REPORTED AT THEIR CASH SURRENDER VALUES. UNDER THE TERMS OF THIS PLAN, THE PARTICIPANTS ARE ENTITLED TO A SPECIFIED AMOUNT IF THEY REMAIN EMPLOYED BY THE CREDIT UNION UNTIL A PREDETERMINED TIME. IF THESE EMPLOYEES BECOME FULLY DISABLED OR UPON DEATH, AS DEFINED IN THE AGREEMENT, ACCRUED BENEFITS ARE IMMEDIATELY PAYABLE. THE BENEFITS ARE SUBJECT TO FORFEITURE IF EMPLOYMENT IS TERMINATED FOR CAUSE AS DEFINED IN THE AGREEMENTS. THE DEFERRED COMPENSATION ACCOUNTS ARE SHOWN AS BOTH ASSETS AND LIABILITIES ON THE CREDIT UNION'S CONSOLIDATED FINANCIAL STATEMENTS AND ARE AVAILABLE TO CREDITORS IN THE EVENT OF THE CREDIT UNION'S LIQUIDATION. THE FOLLOWING PARTICIPATED IN THE 457(F), NON-QUALIFIED RETIREMENT PLAN: JEFF KENNEDY - AMOUNT DISTRIBUTED DURING 2018 $221,500, AMOUNT ACCRUED $581,590 SCOTT DAUKAS - AMOUNT ACCRUED $82,920 AARON PALMER - AMOUNT ACCRUED $52,530 MATTHEW DEVLIN - AMOUNT ACCRUED $36,585 ELKAN WOLLENBERG - AMOUNT ACCRUED $36,585 FORM 990, PART III, LINE 3 WE STOPPED OFFERING SHARED BRANCHING SERVICES, WHERE WE PROVIDE BANKING SERVICES TO MEMBERS OF OTHER CREDIT UNIONS. THE RISKS AND COSTS CONTRIBUTED VERY LITTLE BENEFIT TO THE WHOLE TWINSTAR CU MEMBERSHIP. FORM 990, PART VI, SECTION A, LINE 6 PARTICIPATION IN THIS CREDIT UNION IS LIMITED TO THOSE WHO QUALIFY FOR MEMBERSHIP AS DEFINED IN THE CREDIT UNION'S CHARTER AND BYLAWS. THIS GENERALLY CONSISTS OF INDIVIDUALS WHO RESIDE IN OR ARE EMPLOYED IN THE STATE OF WASHINGTON, OR IN MULTNOMAH, CLACKAMAS, MARION, OR WASHINGTON COUNTIES IN OREGON, AND SELECT EMPLOYEE GROUPS WITHIN THE REGION. IN ADDITION TO A REGULARLY QUALIFIED MEMBER, THE SPOUSE OF A MEMBER, THE BLOOD OR ADOPTIVE RELATIVES OF EITHER OF THEM, AND THEIR SPOUSES MAY BE MEMBERS. FORM 990, PART VI, SECTION A, LINE 7A MEMBERS OF THE CREDIT UNION HAVE THE RIGHT TO ELECT ONE OR MORE MEMBERS OF THE ORGANIZATION'S GOVERNING BODY, WHETHER PERIODICALLY, OR AS VACANCIES ARISE, OR OTHERWISE. FORM 990, PART VI, SECTION A, LINE 7B MEMBERS OF THE CREDIT UNION HAVE THE RIGHT TO APPROVE THE GOVERNING BODY'S ELECTION AND REMOVAL OF MEMBERS OF THE GOVERNING BODY, AS WELL AS OTHER MATTERS THAT ARE SUBJECT TO THE APPROVAL OF MEMBERS OF THE CREDIT UNION AS THEY OCCUR. FORM 990, PART VI, SECTION B, LINE 11B FORM 990 IS REVIEWED BY THE CONTROLLER AND THE CFO. A COPY WILL BE PRESENTED TO THE BOARD OF DIRECTORS AFTER FILING. FORM 990, PART VI, SECTION B, LINE 12C ANNUALLY, AT THE ORGANIZATIONAL MEETING, THE DIRECTORS, SUPERVISORY COMMITTEE AND BOARD COMMITTEE MEMBERS REVIEW AND SIGN THE VOLUNTEER CODE OF ETHICS POLICY NO. 116 AND PROCEDURE NO. 1091. EACH SIGNS AN ACKNOWLEDGMENT AND AGREEMENT, A STATEMENT OF DISCLOSURE, AND A PERSONAL BACKGROUND AND RELATIONSHIPS FORM. ALL EMPLOYEES ARE ALSO REQUIRED ANNUALLY TO REVIEW THE CONFLICT OF INTEREST POLICY AND SIGN AN AGREEMENT. FORM 990, PART VI, SECTION B, LINE 15 THE BOARD MEETS IN EXECUTIVE SESSION AND DETERMINES COMPENSATION FOR THE CEO BY REVIEWING 1) COMPARABILITY DATA 2) THE RESULTS OF MANAGEMENT'S GOALS FOR THE YEAR, AND 3) THE RESULTS OF THE CEO EVALUATION AND SCORING SHEET COMPLETED BY EACH BOARD DIRECTOR. THE COMPENSATION IS THEN DOCUMENTED IN THE PERSONNEL FILE. COMPENSATION FOR THE VICE PRESIDENTS/OFFICERS IS DETERMINED BY THE CEO AFTER REVIEWING COMPARABILITY DATA PROVIDED BY HUMAN RESOURCES VENDOR AND REVIEW OF THE PROGRESS AND RESULTS OF MANAGEMENT'S GOALS. THE COMPENSATION IS THEN DOCUMENTED IN THE PERSONNEL FILE. FORM 990, PART VI, SECTION C, LINE 19 A. AVAILABILITY AND DISCLOSURE OF CORPORATE RECORDS TO MEMBERS. CREDIT UNION MEMBERS HAVE THE RIGHT TO BE PROPERLY INFORMED OF THE CREDIT UNION OPERATIONS. IN ORDER TO BE PROPERLY INFORMED, THE CREDIT UNION RECOGNIZES THE NEED TO MAKE AVAILABLE TO AND DISCLOSE CERTAIN CREDIT UNION CORPORATE RECORDS UPON REQUEST. CONSISTENT WITH THE ACT AND THEIR FIDUCIARY RESPONSIBILITIES, THE BOARD HAS DEVELOPED THE FOLLOWING GUIDELINES FOR DISCLOSURE OF CREDIT UNION CORPORATE RECORDS THAT FAIRLY BALANCE THE CREDIT UNION MEMBERS' RIGHT TO BE INFORMED AND THE NEED FOR THE CREDIT UNION TO PROTECT CONFIDENTIAL AND PROPRIETARY DOCUMENTS OF THE CREDIT UNION AND PRIVACY INFORMATION OF EMPLOYEES. GUIDELINES FOR REQUESTING CREDIT UNION CORPORATE RECORDS- A MEMBER REQUESTING ANY CREDIT UNION CORPORATE RECORDS MUST SPECIFICALLY IDENTIFY THE DISCLOSABLE RECORDS REQUESTED. THE CREDIT UNION MAY REQUIRE THE MEMBER TO SIGN A CONFIDENTIALITY AGREEMENT TO PROTECT THE CREDIT UNION FROM UNAUTHORIZED DISCLOSURE OF CERTAIN PROPRIETARY INFORMATION (CREDIT UNION RECORDS II-VII LISTED BELOW). B. AVAILABILITY AND DISCLOSURE OF CREDIT UNION CORPORATE RECORDS. UPON A PROPER REQUEST, THE CREDIT UNION WILL MAKE THE FOLLOWING DOCUMENTS AVAILABLE TO MEMBERS: I. ARTICLES AND BYLAWS. (CONFIDENTIALITY AGREEMENT NOT REQUIRED) II. MINUTES OF MEMBERSHIP MEETINGS. III. ANNUAL FINANCIAL REPORT IV. FINANCIAL REPORTS AND FORMS. 5300 CALL REPORTS. FORM 990 (SUBJECT TO THE CREDIT UNION'S DISCLOSURE GUIDELINES FOR FORM 990). V. CODE OF ETHICS. VI. CORPORATE GOVERNANCE POLICIES. CORPORATE GOVERNANCE GUIDELINES FOR MEMBERS MEETINGS AND ACTIONS. MEMBERS RIGHTS POLICY. VII. BOARD OF DIRECTORS AND SUPERVISORY COMMITTEE. NAMES, BIOGRAPHICAL INFORMATION, AND COMMITTEE ASSIGNMENTS. C. LIMITED ACCESS TO CREDIT UNION RECORDS. THE CREDIT UNION DOES NOT MAKE ALL CREDIT UNION RECORDS AVAILABLE TO GENERAL MEMBER REQUESTS DUE TO THE CONFIDENTIAL AND PROPRIETARY NATURE OF THE INFORMATION CONTAINED IN THE RECORDS, THE DISCLOSURE OF WHICH WOULD CREATE A COMPETITIVE OR REPUTATION RISK TO THE CREDIT UNION AND AN INVASION OF PRIVACY OF MEMBERS AND EMPLOYEES' PERSONAL INFORMATION. THE CREDIT UNION CANNOT DISCLOSE MEMBER NAMES OR ACCOUNT INFORMATION OR MAKE AVAILABLE A MEMBERSHIP LIST UNLESS REQUIRED BY LAW. SIMILARLY, THE CREDIT UNION DOES NOT MAKE MINUTES OF BOARD OF DIRECTOR MEETINGS AVAILABLE DUE TO PROPRIETARY, STRATEGIC BUSINESS, AND PRIVATE EMPLOYMENT MATTERS ADDRESSED AT SUCH MEETINGS. MEETINGS OF THE BOARD AND BOARD COMMITTEES ARE OPEN TO THE BOARD MEMBERS, SUPERVISORY COMMITTEE MEMBERS, BOARD COMMITTEE MEMBERS, AND SUCH CREDIT UNION MANAGEMENT AS THE BOARD INVITES TO SUCH MEETINGS. IN ACCORDANCE WITH THE ACT, BOARD AND BOARD COMMITTEE MEETINGS ARE NOT OPEN TO THE GENERAL MEMBERSHIP DUE TO THE STRATEGIC BUSINESS, PRIVATE FINANCIAL AND EMPLOYMENT RELATED INFORMATION DISCUSSED AT SUCH MEETINGS. ALSO, THE CREDIT UNION, AS A MATTER OF LAW, CANNOT DISCLOSE THE CONTENTS OF ANY EMPLOYMENT OR BENEFITS AGREEMENT OF ANY EMPLOYEE INCLUDING THE CEO. THE CREDIT UNION, IN ITS SOLE DISCRETION AND ON A CASE-BY-CASE REQUEST AND DETERMINATION, MAY CONSIDER A SPECIFIC RECORD REQUEST WITH RESPECT TO THE OTHER TYPES OF CREDIT UNION RECORDS BALANCING THE MEMBER'S NEED FOR THE INFORMATION AND THE CREDIT UNION'S NEED TO PROTECT SUCH RECORDS OR INFORMATION FROM DISCLOSURE. THE CREDIT UNION MAY REQUIRE THE MEMBER TO SIGN A CONFIDENTIALITY AGREEMENT TO PROTECT THE CREDIT UNION FROM UNAUTHORIZED DISCLOSURE OF ANY PROPRIETARY INFORMATION. THE PARAGON CONSULTING GROUP FKA FULCRUM CONSULTING LLC PO BOX 7518 OLYMPIA WA 985077518 260473592 CONSULTING WA -112556 2009246 TWINSTAR CREDIT UNION TWINSTAR COMMUNITY FOUNDATION 4525 INTELCO LOOP SE LACEY WA 98503 371768613 FOUNDATION WA 501(C)(3) LINE 7 TWINSTAR CU 1 CREDIT UNION SERVICES THROUGH OPERATIONS MANAGEMENT INC 6004 CAPITAL BLVD SOUTH TUMWATER WA 98501 911283584 COURIER SERVICES WA TWINSTAR CREDIT UNION C 16 8598 1.00000 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 TWINSTAR COMMUNITY FOUNDATION B 120000