2019-09-09T11:57:21-05:00 2018-12-31 521853933 JONES MARESCA & MCQUADE PA 10500 LITTLE PATUXENT PARKWAY SUITE 770 COLUMBIA MD 21044 990 2018-01-01 330770440 INCHARGE DEBT SOLUTIONS INCH 4072917770 5750 MAJOR BLVD NO 300 ORLANDO FL 32819 ETTA W MONEY PRESIDENT & CEO 4072917770 2019-09-06 1 LISA CHEIFETZ P01444196 4108840220 64.88.174.3 2019-09-06 09:40:21 ED P 5575D90CB195091D6B4EB5F3F752F7C02BA6CC45 56831CA8933EEC3CB30569569788CC33A54B6B3D 2018 2019-02-21 02:37:17Z ETTA W MONEY 5750 MAJOR BLVD STE 300 ORLANDO FL 32819 16464946 0 X WWW.INCHARGE.ORG X 1997 NV INCHARGE DEBT SOLUTIONS (IDS) PROVIDES CREDIT, BANKRUPTCY, HOUSING, AND STUDENT LOAN COUNSELING SERVICES TO THE GENERAL PUBLIC. THESE SERVICES INCLUDE EDUCATIONAL MATERIALS AND RESOURCES, SOLUTIONS-BASED COUNSELING, CLIENT DEBT MANAGEMENT PROGRAMS, BANKRUPTCY CREDIT COUNSELING AND PRE-DISCHARGE DEBTOR EDUCATION SERVICES, FORECLOSURE PREVENTION, HOMEBUYER EDUCATION, PRE-PURCHASING HOUSING COUNSELING, STUDENT LOAN COUNSELING, AND OTHER FINANCIAL LITERACY ACTIVITIES FOR THE BENEFIT OF THE GENERAL PUBLIC. 8 8 122 8 0 0 4979081 5069604 10166881 10937460 41035 31021 0 27241 15186997 16065326 4000 4205 0 0 4885964 5261865 0 0 21142 10163126 10200228 15053090 15466298 133907 599028 5332430 6405414 2571257 3053930 2761173 3351484 X INCHARGE DEBT SOLUTIONS HELPS CONSUMERS ACHIEVE FINANCIAL BALANCE AND MOVE CLOSER TO THEIR DREAMS. 0 0 9341984 4205 15116 CREDIT COUNSELING AND EDUCATION - THIS PROGRAM ASSISTS CONSUMERS IN MANAGING THEIR PERSONAL FINANCES THROUGH THE PROVISION OF SOLUTIONS-BASED CREDIT COUNSELING, BUDGET PLANNING AND FINANCIAL EDUCATIONAL MATERIALS. SOLUTIONS-BASED COUNSELING IS DESIGNED TO FIND THE RIGHT SOLUTION FOR EACH DEBT DISTRESSED CONSUMER. NEARLY 65,000 FINANCIALLY DISTRESSED INDIVIDUALS RECEIVED CREDIT COUNSELING, AND FINANCIAL EDUCATIONAL MATERIALS DURING 2018. FINANCIAL EDUCATIONAL MATERIALS ASSIST CONSUMERS IN ACQUIRING AND IMPROVING MONEY MANAGEMENT SKILLS AND MANAGING CREDIT. CREDIT COUNSELING SERVICES ARE OFFERED IN PERSON FOR INDIVIDUALS RESIDING IN THE CENTRAL FLORIDA AREA, AND NATIONALLY OVER THE TELEPHONE AND THROUGH THE INTERNET. 3464243 9608285 DEBT MANAGEMENT - IDS OFFERS DEBT MANAGEMENT PROGRAMS TO ASSIST CONSUMERS IN PAYING OFF THEIR UNSECURED DEBTS AND TO BETTER MANAGE THEIR FINANCIAL OBLIGATIONS IN THE FUTURE. IDS PROCESSES DEBT PAYMENTS, ATTEMPTS TO SECURE A REDUCTION IN INTEREST RATES, AND ATTEMPTS TO ESTABLISH AFFORDABLE MONTHLY PAYMENTS ON THE CLIENTS' BEHALF. CLIENTS ARE PROVIDED INITIAL AND CONTINUING EDUCATIONAL ASSISTANCE THROUGH FINANCIAL EDUCATIONAL MATERIALS AND GUIDANCE IN FINANCIAL MATTERS AS DETERMINED BY THEIR NEEDS. 845900 375874 BANKRUPTCY COUNSELING AND DEBTOR EDUCATION - BANKRUPTCY LEGISLATION ENACTED BY CONGRESS IN 2005 REQUIRES INDIVIDUALS FILING FOR BANKRUPTCY TO COMPLETE A BANKRUPTCY CREDIT COUNSELING SESSION PRIOR TO FILING, AND AN INSTRUCTIONAL COURSE IN PERSONAL FINANCIAL MANAGEMENT (DEBTOR EDUCATION) PRIOR TO RECEIVING A BANKRUPTCY DISCHARGE. TO OFFER CONVENIENT, ON-DEMAND ACCESS TO THIS REQUIRED CONTENT, IDS PROVIDES INTERACTIVE WEB-BASED AND TELEPHONIC BANKRUPTCY CREDIT COUNSELING AND WEB-BASED DEBTOR EDUCATION PROGRAMS. BOTH PROGRAMS ISSUE CERTIFICATES TO INDIVIDUALS WHO COMPLETE EACH PROGRAM AS REQUIRED BY THE TITLE 11 BANKRUPTCY CODE. DURING 2018 APPROXIMATELY 19,000 CERTIFICATES WERE ISSUED TO BANKRUPTCY PETITIONERS EVIDENCING THEIR SUCCESSFUL COMPLETION OF THE BANKRUPTCY CREDIT COUNSELING SESSION AND THE PERSONAL FINANCIAL MANAGEMENT COURSE. 352332 938185 HOUSING COUNSELING AND EDUCATION - IDS IS A LOCAL U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ("HUD") APPROVED AGENCY IN THE STATE OF FLORIDA AND A MEMBER OF THE NATIONAL FOUNDATION FOR CREDIT COUNSELING ("NFCC"), WHICH ENABLES IDS TO SERVE CONSUMERS ON A NATIONWIDE BASIS. HOUSING COUNSELING SERVICES INCLUDE FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING, HOMEBUYER EDUCATION, AND PRE-PURCHASE HOMEBUYER COUNSELING. FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING IS DESIGNED TO PROVIDE EXISTING BORROWERS WITH INFORMATION AND ASSISTANCE NEEDED TO AVOID FORECLOSURE. PROGRAM HIGHLIGHTS INCLUDE BUDGET PLANNING, EVALUATION OF ELIGIBILITY FOR LOAN MODIFICATION, ASSESSMENT OF ABILITY TO SUSTAIN HOME OWNERSHIP, AND ALTERNATIVE HOUSING OPTIONS. HOMEBUYER EDUCATION IS DESIGNED TO BETTER PREPARE POTENTIAL HOMEOWNERS FOR HOMEOWNERSHIP. PARTICIPANTS EXAMINE THEIR HOUSING NEEDS, ANALYZE THEIR FINANCIAL SITUATION AND LEARN STRATEGIES TO IMPROVE FINANCIAL MANAGEMENT IN AN EFFORT TO BETTER PREPARE FOR HOMEOWNERSHIP. PARTICIPANTS ALSO LEARN HOW TO SHOP FOR A HOME, OBTAIN A MORTGAGE AND PREPARE FOR LIFE AS A HOMEOWNER. PRE-PURCHASE HOMEBUYER COUNSELING, A PERSONAL ONE-ON-ONE SESSION, IS OFFERED TO PROVIDE EDUCATION AND TIPS TO ASSIST POTENTIAL HOMEBUYERS IN IMPROVING FINANCIAL MANAGEMENT SKILLS AND UNDERSTANDING ALTERNATIVE SOURCES OF FUNDING AND MORTGAGE OPTIONS. DURING 2018, APPROXIMATELY 6,700 HOUSING COUNSELING SESSIONS WERE CONDUCTED. FINANCIAL LITERACY OUTREACH - IDS, IN CONJUNCTION WITH ITS SUPPORTING ORGANIZATION, INCHARGE EDUCATION FOUNDATION, CONDUCTS NUMEROUS FINANCIAL LITERACY WORKSHOPS, AND HOME BUYER EDUCATION CLASSES FOR THE GENERAL PUBLIC. THE GOAL OF EACH OUTREACH EVENT IS TO IMPROVE THE FINANCIAL CAPABILITIES OF ATTENDEES BY PROVIDING RELEVANT INFORMATION AND TOOLS CONCERNING PERSONAL FINANCE, MONEY MANAGEMENT, THE RESPONSIBLE USE OF CREDIT, AND THE HOME BUYING PROCESS. DURING 2018, OVER 1,100 INDIVDIUALS ATTENDED THE WORKSHOPS PROVIDED. 352332 938185 14004459 1 1 0 0 0 0 0 0 1 0 1 0 0 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 1 23 0 1 122 1 0 0 0 0 0 0 0 0 0 0 0 0 X 8 8 0 0 1 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 AZ CA IL MA MD NJ OR SC FL MS X X INCHARGE DEBT SOLUTIONS 4072917770 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 BHAVESH VADHANI TRUSTEE 2.00 X 575 0 0 ROBERT RUIZ TRUSTEE 2.00 X 1050 0 0 KRISTEN SOLES TRUSTEE 2.00 X 1050 0 0 VERONICA WHITELAW TRUSTEE 2.00 X 1050 0 0 CAREY TARBELL TRUSTEE 2.00 X 1050 0 0 PATRICIA WEXLER TRUSTEE 2.00 X 1050 0 0 JEFF TASSEY TRUSTEE 2.00 X 1050 0 0 JAMES HARRIS TRUSTEE 1.00 1.00 X 750 750 0 ETTA W MONEY PRESIDENT & CEO 48.00 2.00 X 318051 16740 35682 WILLIAM MALSEED SECRETARY/TREASURER 43.00 2.00 X 182091 9584 28381 SORAIA DEARAUJO V.P. OF OPERATIONS 45.00 X 191680 0 27248 MICHAEL WALKER SR. DIR,OF INFO.IT 45.00 X 156220 0 7748 CHRIS HENNINGSEN V.P. OF CONSUMER AWARENESS 45.00 X 189670 0 9597 ROBERT DARROCH SENIOR SOFTWARE ENGINEER/D 45.00 X 118067 0 5878 NIDIA MERCADO DIRECTOR OF INDUSTRY RELAT 45.00 X 109066 0 6388 ROBERT SESSIONS SENIOR SOFTWARE ENGINEER/D 45.00 X 101765 0 6046 AHMED MOYEEN SENIOR SOFTWARE ENGINEER/D 45.00 X 103804 0 6125 BILLY SEXTON MGR., IT INFRASTRUCTURE 45.00 X 101765 0 6023 1579804 27074 139116 11 0 1 0 GOOGLE 13169 COLLECTION CENTER DRIVE CHICAGO IL 60693 PUBLIC SERVICE ANNOUNCEMENT 2836864 MICROSOFT BING ONE MICROSOFT WAY REDMOND WA 98052 PUBLIC SERVICE ANNOUNCEMENT 330000 3C INCORPORATED 9755 PATUXENT WOODS DRIVE COLUMBIA MD 21046 COMMUNICATIONS 206520 KNUCKLEPUCK HOLDING LLC 189 S ORANGE AVENUE ORLANDO FL 32801 WEB CONSULTING 174000 STERICYCLE COMMUNICATIONS 26604 NETWORK PLACE CHICAGO IL 60673 COMMUNICATIONS 172822 8 5069604 5069604 CLIENT PROCESSING FEES 900099 9608285 9608285 HOUSING COUNSELING FEES 900099 876459 876459 BANKRUPTCY COUNSEL. & DEBTOR ED. 900099 375874 375874 STUDENT LOAN COUNSELING 900099 61726 61726 CREDIT REPORT COUNSELING 900099 15116 15116 10937460 43886 43886 386755 399620 -12865 -12865 -12865 LEGAL SETTLEMENT AND OTHER INCOME 900099 27241 27241 27241 16065326 10937460 0 58262 4205 4205 1153993 473198 680795 3261519 3214113 37786 9620 100673 90043 10241 389 443972 439251 3553 1168 301708 256875 44152 681 51280 43660 7504 116 62865 53524 9199 142 367355 319260 47249 846 1269 1074 192 3 335778 285883 49137 758 150392 128044 22009 339 38587 32853 5647 87 3298683 2852715 443879 2089 306120 260632 44797 691 6594 5614 965 15 PUBLIC AWARENESS 3959547 3959547 EDUC. SERV. & MATERIALS 1392215 1388535 3680 DUES AND SUBSCRIPTIONS 65504 55771 9585 148 TRAINING AND DEVELOPMEN 59863 50968 8760 135 104176 88694 15247 235 15466298 14004459 1440697 21142 1050344 1836750 66100 56759 171886 227263 1549 102084 62623 8964585 8312287 605751 652298 1920227 1821636 52778 171093 1361711 1576992 5332430 6405414 983553 1298691 225993 178247 993964 1119911 367747 457081 2571257 3053930 X 2761173 3351484 2761173 3351484 5332430 6405414 599028 -8717 0 X X 0 1 X 1 0 X 6368896 5811438 5329067 4979081 5069604 27558086 6368896 5811438 5329067 4979081 5069604 27558086 16139202 11418884 34873 41982 40042 45212 43886 205995 38483 27241 65724 27829805 48309975 0.41030 0.41090 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: REBATE ON CARD PURCHASES - 2014 AMOUNT: $ 38,483. LEGAL SETTLEMENT AND OTHER INCOME - 2018 AMOUNT: $ 27,241. 0 1 X 8964585 8312287 652298 652298 ESCROW CASH 1119911 DEFERRED COMPENSATION 404328 FUNDS HELD ON BEHALF OF OTHERS 52753 1576992 DEFERRED COMPENSATION 404328 FUNDS HELD ON BEHALF OF OTHERS 52753 457081 X 16056609 -8717 -8717 16065326 0 16065326 15466298 0 15466298 0 15466298 PART IV, LINE 2B: FUNDS RECEIVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE HELD IN VARIOUS SEPARATE FBO BANK ACCOUNTS UNTIL THEY ARE DISTRIBUTED TO CREDITORS AND CONTRIBUTIONS AND FEES ARE DISBURSED TO IDS. CERTAIN STATES REQUIRE THAT CASH ACCOUNTS BE HELD IN THE SAME STATE THAT FUNDS ARE RECEIVED. ALL RESTRICTED CASH ACCOUNTS ARE NOT AVAILABLE FOR IDS' OPERATING EXPENSES OR CREDITORS OF IDS. PART X, LINE 2: IDS BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. TAX YEARS PRIOR TO 2015 ARE NO LONGER SUBJECT TO EXAMINATION BY THE INTERNAL REVENUE SERVICE. X X X X X 0 0 0 0 0 0 0 1 0 ETTA W MONEY PRESIDENT & CEO 298101 15690 14250 750 5700 300 32473 1709 1425 75 351949 18524 0 0 WILLIAM MALSEED SECRETARY/TREASURER 167271 8804 9975 525 4845 255 24682 1299 2280 120 209053 11003 0 0 SORAIA DEARAUJO V.P. OF OPERATIONS 175180 0 10500 0 6000 0 26288 0 960 0 218928 0 0 0 MICHAEL WALKER SR. DIR,OF INFO.IT 144220 0 6000 0 6000 0 7211 0 537 0 163968 0 0 0 CHRIS HENNINGSEN V.P. OF CONSUMER AWARENESS 175470 0 8500 0 5700 0 8337 0 1260 0 199267 0 0 0 PART I, LINE 7 THE NON-FIXED PAYMENTS REPRESENT NOMINAL AMOUNTS GRANTED BY THE BOARD OF TRUSTEES IN RECOGNITION OF ANNUAL GOAL ACHIEVEMENTS AS SPECIFIED IN THE STRATEGIC PLAN. 0 WILLIAM MALSEED SECRETARY/TREASURER 26480 WILLIAM MALSEED'S DAUGHTER RACHEL MALSEED WAS EMPLOYED BY IDS DURING 2018 AS A CUSTOMER SUPPORT REPRESENTATIVE. 0 0 MICHAEL WALKER SR. DIR. OF I.T. 32818 MICHAEL WALKER'S SON, CHRISTOPHER WALKER WAS EMPLOYED BY IDS DURING 2018 AS A CREDIT COUNSELOR. 0 FORM 990, PART VI, SECTION A, LINE 4 DURING 2018, IDS PROPOSED CHANGES TO ITS BYLAWS TO STATE THAT THE BOARD MAY DELEGATE POWER OF ANY OFFFICER POSITION THAT REPORTS TO THE BOARD (I.E. PRESIDENT & CEO, SECRETARY AND TREASURER) IN WHICH THAT OFFICER IS ABSENT OR UNABLE TO SERVE TO ANOTHER OFFICER, TRUSTEE OR PERSON SELECTED, AMONG OTHER CHANGES. THE BOARD APPROVED THE AMENDMENTS TO THE BYLAWS IN 2019. FORM 990, PART VI, SECTION B, LINE 11B THE TREASURER, AUDIT COMMITTEE, THE PRESIDENT & CEO OF INCHARGE DEBT SOLUTIONS, AND THE FULL BOARD REVIEW AND APPROVE THE FORM 990 PRIOR TO ITS FILING. FORM 990, PART VI, SECTION B, LINE 12C OFFICERS, TRUSTEES AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ON A CONFLICT OF INTEREST FORM THAT IS COMPLETED ANNUALLY. POTENTIAL CONFLICTS ARE TO BE REPORTED TO THE ORGANIZATION AS SOON AS KNOWN. FOLLOW-UP IS PERFORMED TO ENSURE ALL CONFLICT OF INTEREST FORMS ARE RECEIVED. ALL NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM OTHER THAN TRUSTEES ARE INVESTIGATED BEFORE PROVIDING THE FORMS TO THE GOVERNANCE COMMITTEE. NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM TRUSTEES ARE INVESTIGATED BY THE GOVERNANCE COMMITTEE. FORM 990, PART VI, SECTION B, LINE 15 THE ORGANIZATION HAS A SEPARATE BOARD APPOINTED COMPENSATION COMMITTEE THAT DETERMINES THE SALARY OF THE OFFICERS ON AN ANNUAL BASIS. SALARY COMPARABILITY DATA AND PERFORMANCE IS REVIEWED AS THE BASIS FOR OFFICER COMPENSATION ANNUALLY. ON A REGULAR BASIS, AN INDEPENDENT COMPENSATION CONSULTANT MAY BE USED TO PERFORM A COMPENSATION SURVEY OR STUDY. KEY EMPLOYEES MAY RECEIVE SALARY INCREASES BASED ON AN EVALUATION OF PERFORMANCE. PERIODICALLY, KEY EMPLOYEES' SALARIES ARE COMPARED TO MARKET DATA. THE LAST COMPENSATION REVIEW WAS CONDUCTED IN FEBRUARY/MARCH 2019. FORM 990, PART VI, SECTION C, LINE 18 THE ORGANIZATION MAKES ITS FORM 1023 AND FORM 990 AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION'S FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION PROVIDES COPIES OF ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AS VALID REQUESTS ARE RECEIVED. FORM 990, PART XII, LINE 2C: THE ORGANIZATION'S AUDIT COMMITTEE IS RESPONSIBLE FOR SELECTING AN INDEPENDENT ACCOUNTANT AND OVERSEEING THE AUDIT OF ITS FINANCIAL STATEMENTS ON AN ANNUAL BASIS. THE PROCESS HAS NOT BEEN CHANGED DURING THE TAX YEAR. INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 320 ORLANDO FL 32819 522196183 GENERAL AND ADMINISTRATIVE SUPPORT SERVICES DE 501(C)(3) LINE 12C, III-FI N/A 0 INCHARGE EDUCATION FOUNDATION INC 5750 MAJOR BLVD SUITE 310 ORLANDO FL 32819 200152720 DEVELOP FINANCIAL EDUCATIONAL MATERIALS AND RESOURCES DE 501(C)(3) LINE 12C, III-FI N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1