2019-03-12T11:23:44-05:00 2018-06-30 Kundinger Corder & Engle PC 475 Lincoln Street Suite 200 Denver CO 80203 990 2017-07-01 453733823 Colorado Health Benefit Exchange COLO 7204962530 4600 South Ulster Street No 300 Denver CO 80237 Kevin Patterson CEO 7204962530 2019-03-12 1 Steve Corder P01363943 3035345953 72.164.244.82 2019-03-12 10:23:27 MD P 4C6F90D5B18D9A11C6848E517D2975E4AD7741AE 4C6F90D5B18D9A11C6848E517D2975E4AD7741AE 2017 2019-02-21 02:37:17Z X Connect for Health Colorado Kevin Patterson 4600 South Ulster Street No 300 Denver CO 80237 43214914 0 X www.connectforhealthco.com X Unincorporated Association 2011 CO The mission of Connect for Health Colorado is to increase access, affordability, and choice for individuals and small employers purchasing health insurance in Colorado. Connect for Health Colorado is intended to reflect the needs of our state, seek Colorado-specific solutions, and explore the maximum number of options available to the state of Colorado in meeting the goals of access, affordability, and choice. 8 8 117 12 0 16529 10423710 11056454 37059750 32059702 5614 97595 6937 1163 47496011 43214914 2369240 2048974 0 0 8323745 7954567 0 0 7836 46906137 45186402 57599122 55189943 -10103111 -11975029 51018419 39588661 4913257 5467343 46105162 34121318 X See Schedule OThe mission of Connect for Health Colorado is to increase access, affordability, and choice for individuals and small employers purchasing health insurance in Colorado. Connect for Health Colorado is intended to reflect the needs of our state, seek Colorado-specific solutions, and explore the maximum number of options available to the state of Colorado in meeting the goals of access, affordability, and choice. 0 0 52047219 2048974 32060865 The number of Coloradans selecting a health (medical) plan through the individual Marketplace during the last open enrollment totaled 165,000. Despite the shortening of the open enrollment period by 22 days, plan selection levels stayed consistent with the prior year. For plan year 2017, Coloradans from every county in our state signed up for medical coverage through the Marketplace. Additionally, customers receiving financial assistance increased from 61% to 69% in 2018. In 2017, C4HCO helped return $391 million to Coloradans through Advance Premium Tax Credits. Improvements were made in serving customers during the 5th open enrollment period with a 35% reduction in caller wait time and 72% of customers applying for financial assistance receiving See Schedule O for continuation.an eligibility determination within two minutes. Also, average net monthly premiums paid by customers receiving tax credits for plan year 2018 stayed at the same levels as the prior plan year.In keeping with the push toward a more agile organization, the IT and Operations Teams were combined during the year to create more efficiencies and cohesive management of day-to-day operations and more fully align technology initiatives with business needs. C4HCO continued to improve the customer experience by implementing the following upgrades to the Marketplace:- Enrollment steps were reduced by creating pre-calculated suggested plans for 2018 eligibility.- Processes to ensure accurate plans and premiums were put into place.- Enhancements to Payment Web Services simplified online payment and reduced errors.- Added new functionality to the quick cost and plan finder tool by adding prescription drug cost estimates to give customers an even better snap shot of what they might expect to spend.Development also started on the next generation of the eligibility system during the fiscal year and the first phase was completed subsequent to the end of the fiscal year and prior to the start of plan year 2019 open enrollment. Early in the fiscal year a new strategic plan was completed and implemented that will serve as a guide for the organization over the coming years. The Board approved strategic plan goals include:- Advocate to improve access to coverage in rural areas of Colorado.- Maximize the number of consumers and employers who shop and enroll through the health insurance marketplace and apply for available financial assistance.- Improve the ability of customers to attain and retain the right coverage for their needs.- Ensure that Connect for Health Colorado is a healthy and thriving organization.These goals will help drive the organization to long-term sustainability through expansion of enrollment. In addition, the strategic plan is expected to further Marketplace innovation resulting in improvements to the customer shopping experience along with encouraging the expansion of health insurance coverage across the state. 52047219 1 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 30 0 1 117 1 1 1 0 0 0 0 0 0 0 0 0 X 8 8 0 0 0 0 0 0 0 1 0 0 0 1 1 1 1 1 1 1 1 0 X Brian Braun CFO 7204962530 4600 South Ulster Street Suite 300 Denver CO 80237 Adela Flores-Brennan Board Chair 5.00 X X 0 0 0 Steve ErkenBrack Board Vice Chair 3.00 X X 0 0 0 Claire Brockbank Secretary 3.00 X X 0 0 0 Jay Norris Director 3.00 X 0 0 0 Sharon Lee O'Hara Director 3.00 X 0 0 0 Denise O'Leary Director 3.00 X 0 0 0 Marc Reece Director 3.00 X 0 0 0 Nathan Wilkes Director 3.00 X 0 0 0 Kevin Patterson CEO 43.00 X 241947 0 31016 Brian Braun CFO 48.00 X 181673 0 34203 Judith Jung COO 40.00 X 189071 0 32050 Dave Coren Dir Of Marketplace Finance 40.00 X 165191 0 17635 Alan Schmitz General Counsel/ Compliance Officer 42.00 X 161373 0 26027 Nyle Boyd Human Resources Director 44.00 X 140627 0 25856 Michael Stephan Privacy & Security Officer 43.00 X 137890 0 28560 1217772 0 195347 7 0 1 0 CGI 12907 Collections Center Dr Chicago IL 60693 Technology & customer service 21762859 hCentive 12355 Sunrise Valley Dr Suite 400 Reston VA 20191 Technology development 2160315 Colorado Dept of Healthcare Policy and F 1570 Grant St Denver CO 80203 SES/NES development 465030 Medullan Inc NW 6333 PO Box 1450 Minneapolis MN 55485 NES development 191625 Quanta Intelligence Inc 3800 Buchtel Blvd 100037 Denver CO 80210 Data services 169390 6 3556454 7500000 11056454 Exchange service fees 900099 32059702 32059702 32059702 97595 97595 Miscellaneous revenue 900099 1163 1163 1163 43214914 32060865 0 97595 2048974 2048974 458044 255456 196777 5811 5440522 4250469 1190053 528436 403673 124242 521 1041212 795346 244841 1025 486353 371526 114348 479 2471 2471 252516 252516 176681 110975 65706 168691 51819 116872 552665 333251 219414 97888 29122 68766 41178 28339 12839 14825558 14698830 126728 90540 90540 Customer Service Dev & 14346047 14346047 Technology Dev & Ops 12075516 12073896 1620 Marketing & outreach 1452183 1448083 4100 Grant Refund 702015 702015 402453 99398 303055 55189943 52047219 3134888 7836 18061149 7046997 3608361 14302621 8628467 9699821 2056871 1093598 64083920 56693744 18635962 7390176 27609 55448 51018419 39588661 4863771 5298446 49486 168897 4913257 5467343 X 27469200 26731142 18635962 7390176 0 0 46105162 34121318 51018419 39588661 -11975029 -8815 0 X X 0 1 X 1 1 1 X 107632993 67911592 13410502 10423710 11056454 210435251 2162295 14218703 31843075 37059750 32059702 117343525 109795288 82130295 45253577 47483460 43116156 327778776 3500000 6532245 8056514 7590000 4999204 30677963 5377240 23256106 28768431 28797520 86199297 3500000 11909485 31312620 36358431 33796724 116877260 210901516 31377 45799 22950 5614 97595 203335 31377 45799 22950 5614 97595 203335 161 109772 6937 1163 118033 109826665 82176255 45386299 47496011 43214914 328100144 0.64280 0.74670 0.00060 0.00030 X 1916058 1254241 661817 1008871 956669 52202 61158991 54482834 6676157 7390176 43206099 -8815 -8815 43214914 0 43214914 55189943 0 55189943 0 55189943 1 Aurora Mental Health 11059 E Bethany Dr 200 Aurora CO 80014 840683346 501(c)(3) 200239 N/A N/A Assistance Network Boulder County Housing and Human Services PO Box 471 Boulder CO 80306 846000748 Colorado county 178781 N/A N/A Assistance Network Broomfield Health and Human Services 6 Garden Center Broomfield CO 80020 846014589 Colorado county 45781 N/A N/A Assistance Network Center for African American Health 3601 Martin Luther King Blvd Denver CO 80205 841477546 501(c)(3) 31071 N/A N/A Assistance Network Chaffee County Health and Human Services PO Box 1007 Salida CO 81201 840102301 Colorado county 64586 N/A N/A Assistance Network Colorado Alliance For Health Equity & Practice 5250 Leetsdale Dr 110 Denver CO 80246 020732220 501(c)(3) 39362 N/A N/A Assistance Network Doctors Care 609 W Littleton Blvd 100 Littleton CO 80120 841150815 501(c)(3) 171957 N/A N/A Assistance Network Family and Intercultural Resource Center PO Box 1636 Silverthorne CO 80498 841252900 501(c)(3) 74358 N/A N/A Assistance Network GLBT Center 1301 E Colfax Ave Denver CO 80218 840738879 501(c)(3) 36841 N/A N/A Assistance Network Health District of Northern Larimer County 120 Bristlecone Dr Ft Collins CO 80524 840515919 501(c)(3) 166206 N/A N/A Assistance Network Hilltop Community Resources 1331 Hermosa Ave Grand Junction CO 81506 742321009 501(c)(3) 144942 N/A N/A Assistance Network Mountain Family Health Centers 2700 Gilstrap Ct 230 Glenwood Springs CO 81601 840742145 501(c)(3) 109418 N/A N/A Assistance Network Mt San Rafael Hospital 410 Benedicta Trinidad CO 81082 840586742 501(c)(3) 21670 N/A N/A Assistance Network North Colorado Health Alliance 2930 11th Ave Evans CO 80620 651189617 501(c)(3) 149881 N/A N/A Assistance Network NW Colorado Visiting Nurses Association 940 Central Park Dr 101 Steamboat Springs CO 80487 840564998 501(c)(3) 99999 N/A N/A Assistance Network The Pinon Project 212 West Montezuma Ave Cortez CO 81321 841284735 501(c)(3) 31516 N/A N/A Assistance Network San Juan Basin Public Health 281 Sawyer Dr Durango CO 81303 846002563 CO health agency 79507 N/A N/A Assistance Network San Luis Valley (Lutheran Hospital) 106 Blanca Ave Alamosa CO 81101 840255530 501(c)(3) 20292 N/A N/A Assistance Network Servicios de La Raza 3131 W 14th Ave Denver CO 80204 840625478 501(c)(3) 164358 N/A N/A Assistance Network Tri-County Health Network PO Box 4222 Telluride CO 81435 274743848 501(c)(3) 97675 N/A N/A Assistance Network Ute Mountain PO Box 189 Towaoc CO 81334 840404385 Colorado county 40000 N/A N/A Assistance Network Volunteers of America 1519 E Main St Montrose CO 81401 205182627 501(c)(3) 78889 N/A N/A Assistance Network 21 1 Part I, Line 2: Grants for the assistance network require proposals, including objectives, for the grant period. The Assistance Network Manager or Team Member reviews monthly reports from grantees and monitors work toward agreed upon objectives. Expenses are reviewed by the Accounting Department and submitted for payment when proper receipts are included. The organization budget and monthly financial reports provide information on spending for grants in the network during the fiscal year for management and board review of progress. X X 0 0 0 0 0 0 0 0 0 Kevin Patterson CEO 230493 0 11454 0 0 0 15928 0 15088 0 272963 0 0 0 Brian Braun CFO 181673 0 0 0 0 0 19087 0 15116 0 215876 0 0 0 Judith Jung COO 189071 0 0 0 0 0 18752 0 13298 0 221121 0 0 0 Dave Coren Dir Of Marketplace Finance 151430 0 13761 0 0 0 16519 0 1116 0 182826 0 0 0 Alan Schmitz General Counsel/ Compliance Officer 161373 0 0 0 0 0 16137 0 9890 0 187400 0 0 0 Nyle Boyd Human Resources Director 140627 0 0 0 0 0 13892 0 11964 0 166483 0 0 0 Michael Stephan Privacy & Security Officer 131210 0 6680 0 0 0 13789 0 14771 0 166450 0 0 0 Form 990, Part VI, Section A, line 8b Committees do not have any delegated authority by the Board and can only discuss and make recommendations to the full Board for additional action. Form 990, Part VI, Section B, line 11b The Form 990 is reviewed by all members of the Finance and Operations Committee and made available to the entire Board prior to filing. Form 990, Part VI, Section B, line 12c All board members and employees complete conflict of interest declarations, that are updated annually, in July. The completed conflict of interest declarations are then reviewed by Human Resources and the CFO to determine if there are any risks associated with any of the disclosures. Form 990, Part VI, Section B, line 15 Market research for the Denver area, non-profit organizations, and technology firms, as well as evaluation of salaries at comparable organizations (i.e. other state based exchanges, health IT organizations), have all been used to inform the compensation decisions of officers and employees. Form 990, Part VI, Section C, line 19 The organization's governing documents, board policies, and financial statements are made available to the public via the Connect for Health Colorado website. Form 990, Part XII, Line 2c There have been no changes to the audit oversight and selection process. Form 990, Part I, Line 7b The unrelated business taxable income amount is related to parking and transportation benefits for employees and therefore is not reflected in Form 990, Part VIII, Column C, Line 12.