2020-05-29T13:35:00-05:00 2019-12-31 204193611 Batts Morrison Wales & Lee PA 801 North Orange Avenue Suite 800 Orlando FL 32801 990 2019-01-01 593211250 Ronald McDonald House Charities of Central Florida Inc RONA 4072060957 1030 N Orange Avenue Suite 105 Orlando FL 32801 Lou Ann DeVoogd President/CEO 4072060957 2020-05-13 1 Michele M Wales P00428093 4077706000 2020-05-13 99.25.81.133 2020-05-13 17:55:16 ED P 935CACE8365413C0D76314017BD70661184C200E 935CACE8365413C0D76314017BD70661184C200E 2019 2021-01-29 14:40:06Z Lou Ann DeVoogd 1030 N Orange Avenue Suite 105 Orlando FL 32801 3415703 0 X rmhccf.org X 1993 FL The mission of the Organization is to find, create, and support programs that directly improve the health and well-being of children and families.Ronald McDonald House (RMH) is the cornerstone program of Ronald McDonald House Charities of Central Florida (RMHCCF). The Ronald McDonald House program provides a home away from home for families with seriously or chronically ill, or critically injured children being treated at pediatric hospitals in Orlando. 30 30 38 12085 0 0 5027268 3248262 87823 78014 7176 24712 9941 -224015 5132208 3126973 0 0 0 0 1451382 1474958 0 0 581294 2071568 2180276 3522950 3655234 1609258 -528261 16049436 15580545 1444922 1417582 14604514 14162963 X The mission of the Organization is to find, create, and support programs that directly improve the health and well-being of children and families. 0 0 2915914 119615 In 2019, we focused on our five-year plan to continue to diversify our revenue streams for long-term sustainability while updating and standardizing house operations for greater efficiencies.Construction started in January, expanding our RMH on the of Nemours Children's Hospital by nine bedrooms while converting a gathering space for an additional bedroom at RMH on the campus of AdventHealth. This will allow us to serve an additional 10 families a night. This construction was made possible through a grant from AbbVie received in 2018. At the same time, we initiated the refurbishing of our RMH's on the campus of APMC and AdventHealth. A grant from Dr. Phillips(See Schedule O for Continuation) 2915914 1 1 0 0 0 0 0 0 0 1 1 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1 1 0 1 38 1 0 0 0 0 0 1 1 0 0 0 0 0 0 X 30 30 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 FL X X X Coleen Newton 4072060957 1030 N Orange Avenue Suite 105 Orlando FL 32801 Jimmy Farrell Chairman 1.00 X X 0 0 0 Ryan Shaughnessy Second Vice-Chair 1.00 X X 0 0 0 Liza Donselaar First Vice-Chair 1.00 X X 0 0 0 Eric Ravndal IV Treasurer 1.00 X X 0 0 0 Abbye Alexander Director 1.00 X 0 0 0 Todd Anderson Director 1.00 X 0 0 0 Barry Bloom Director 1.00 X 0 0 0 Helen Case Director 1.00 X 0 0 0 Bill Drake Director 1.00 X 0 0 0 Kim Hawkins Director 1.00 X 0 0 0 Jenise Osani Director 1.00 X 0 0 0 John Petrakis Director 1.00 X 0 0 0 Alan Rhine Director 1.00 X 0 0 0 Joe Rodriguez Director 1.00 X 0 0 0 Astryd Rosa Director 1.00 X 0 0 0 Daniel Smith Director 1.00 X 0 0 0 Traci Woods Director 1.00 X 0 0 0 Lisa Boswell Director (ended 06/2019) 1.00 X 0 0 0 Gary Capton Director 1.00 X 0 0 0 Wayne Ivey Director (ended 01/2019) 1.00 X 0 0 0 Keyne Johnson MD Director 1.00 X 0 0 0 Nimit Kapoor Director 1.00 X 0 0 0 Christina Kennedy Director 1.00 X 0 0 0 Pete Matulis Director 1.00 X 0 0 0 Meena Morgan Director 1.00 X 0 0 0 Eric Reed Director 1.00 X 0 0 0 Travis Damon Director 1.00 X 0 0 0 Justin Foley Director (began 08/2019) 1.00 X 0 0 0 Dan Henn Director (began 08/2019) 1.00 X 0 0 0 Robin Muzeka Director (began 01/2019) 1.00 X 0 0 0 Kurt Smith Director (began 08/2019) 1.00 X 0 0 0 John Yuzzolin Director (began 08/2019) 1.00 X 0 0 0 Brad Wilhite Ex-officio (began 08/2019) 1.00 X 0 0 0 Lou Ann DeVoogd President/CEO 50.00 X 123377 0 31328 123377 0 31328 1 0 1 0 0 621473 2626789 519071 3248262 Room Revenue 900099 78014 78014 78014 24712 24712 47826 621473 288730 -240904 -240904 Miscellaneous Income 900099 16889 16889 16889 3126973 119615 0 -240904 154705 92823 30941 30941 1120580 887096 53189 180295 23042 20067 781 2194 88452 77977 2419 8056 88179 72138 5844 10197 18334 14667 3667 46719 31346 7649 7724 5207 5207 63510 38910 20167 4433 435668 400114 8296 27258 31021 21253 4884 4884 3730 2611 1119 50729 50729 501220 501220 62740 62740 House Program & Suppl. 455550 455550 Printing & Publishing 227748 8582 219166 Repairs & Maintenance 171028 171028 Miscellaneous 61487 15904 45583 45585 5826 2863 36896 3655234 2915914 158026 581294 840271 321950 2242878 1171299 376995 50341 294761 17955951 5208326 11662070 12747625 425711 508757 501511 485812 16049436 15580545 124922 197582 1320000 1220000 1444922 1417582 X 11923910 12884845 2680604 1278118 14604514 14162963 16049436 15580545 X -528261 86710 X X 0 1 X 1 0 X 4002365 2794216 2758885 5027268 3248262 17830996 4002365 2794216 2758885 5027268 3248262 17830996 9096948 8734048 16764 11703 2561 7176 24712 62916 17625 12258 64913 103134 64715 262645 18156557 484668 0.48100 0.56690 X Part II, Section B, Line 10: Other income includes gross income from fundraising events and miscellaneous income. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 18649 3474 204 21919 19672 -765 257 18649 17081 2835 244 19672 16018 1063 17081 16655 -637 16018 1.00000 0.00000 0.00000 1 0 394013 394013 15582052 3992373 11589679 1888806 1124873 763933 91080 91080 0 12747625 3752868 250455 86710 337165 3415703 -288730 -288730 3126973 4194419 250455 250455 3943964 -288730 -288730 3655234 Part V, Line 4: The Organization's endowment fund is a board-designated endowment which is intended to be used for the ongoing expenses of operating the Organization's house locations. Part XI, Line 2d - Other Adjustments: Net investment gains/(losses) 86,710. Part XI, Line 4b - Other Adjustments: Fundraising Event Expenses -288,730. Part XII, Line 4b - Other Adjustments: Fundraising Event Expenses -288,730. Ride for Ronald 192046 182184 9862 2780 829 56724 Appetite for the Arches 181668 160089 21579 54765 59068 7 295585 279200 16385 2372 10040 48009 54143 669299 621473 47826 5152 64805 48838 169935 288730 -240904 X X X X 0 0 0 0 0 0 0 0 0 Lou Ann DeVoogd President/CEO 123377 0 0 0 0 0 0 0 31328 0 154705 0 0 0 Part II, Column (D): Nontaxable benefits for Lou Ann DeVoogd includes $16,135 of employee-paid pre-tax health insurance premiums. X 1 1000 Fair Market Value X 4053 Fair Market Value X 209965 Fair Market Value X 1556 226609 Fair Market Value X Tix/Gift Cards 21 77444 Fair Market Value 1 0 1 0 Part I, Column (b): The Organization is reporting at Part I, Column (b) the number of contributors, as the number of contributions is not reasonably determinable given the nature of the contributed items. Form 990, Part III, Line 4a, Program Service Accomplishments: Charities, along with other gifts, including new beds from Temper Pedic, were secured by the end of 2018, allowing us to move forward to update both RMHs in 2019. It is of the utmost importance to our Children's Charity to continue to deliver high standards of quality, cleanliness, friendliness, security and safety within our overall RMH program. Funds provided by AbbVie in 2018 helped with the phase 2 expansion of the RMH on the campus of Nemours Children's Hospital along with the conversion of a gathering room for an additional bedroom at our RMH on the campus of Advent Health. A grant from Dr. Phillips Charities helped support the refurbishment of the RMH on the campus of Arnold Palmer Medical Center. We were successful in completing and opening phase 2 of the expansion at our RMH on the campus of Nemours Children's Hospital while completing the heavy lifting of the refurbishing project in November 2019. With the growth of our operations - serving 84 families and children each night, our RMH on the campus of Nemours Children's Hospital (24 bedrooms), our RMH on the campus of Arnold Palmer Medical Center (37 bedrooms) and our RMH on the campus of Advent Health (23 bedrooms), it was imperative that we completed both the expansion and refurbishing projects in 2019 to focus 100% on our operations budget while continuing to build on the financial sustainability of the Organization. Implementing best practices learned from our third RMH build and the evolution of medical treatments, our refurbishing plans focused on uniformity - all colors, furnishings, textile products, bed sizes, light fixtures, etc., in an effort to be most efficient in our daily operations: maintenance, housekeeping, laundry, inventory, and ordering. All wallpaper was removed, new, smaller-scaled and same-finished furniture replaced the mix-match of pieces. Tempur-Pedic replaced all 99 all-size bed mattresses to queen size mattress with an in-kind gift. Bathroom fixtures and toilets were upgraded, etc. at both RMH's. Our property reserve covered the remainder of the refurbishing project cost, along with help from generous in-kind donors: Tempur-Pedic donated all the beds, Lazy-Boy provided chairs, Ferran donated services for plumbing installation - just to name a few. The healing through art project - project 2020, was introduced the later part of 2018. The charity began recruiting local artists interested in participating in the collaboration with room donors to create unique and original pieces of artwork for the 70 bedrooms being built or refurbished. Due to the scope of the art project, it was broken down into three phases, with the final phase being planned for spring 2020 with an open house and art viewing at each of the two houses. We served 2,391 families in 2019. We remained opened throughout the refurbishment, working with as little disruption as possible. We maintained a working operation, closing only a few bedrooms throughout the refurbishing. We operated at 76.6% occupancy, full-occupancy most nights. We are tracking housekeeping and maintenance efficiencies in an effort to continue to improve cost savings as part of refurbishing goals. We enhanced our giving programs, providing more opportunities for friends and supporters to get engaged with our Organization. We increased our Cornerstone Society Donations by 2.6%. Increased our adopt-a-room program from 43 to 49 annual commitments. Our key initiative group had their most successful year ever - raising more than $118,000. We brought back our Appetite for the Arches Gala that had been on hiatus for two years due to the capital campaign fundraising. We raised over $180,000 in its first year back. The first RMH in Central Florida opened in December 1996 on the campus of Florida Hospital for Children with 13 bedrooms. We expanded to 22 bedrooms in 1998. The second house opened on the campus of Arnold Palmer Children's Hospital in 2003 with 22 bedrooms. In 2006, we expanded to provide 37 bedrooms. With the opening of our third Ronald McDonald house and the 2nd phase expansion, we now serve 84 families each night. We have a Ronald McDonald house on each of the three pediatric hospital campuses in Orlando, just minutes, door to door, from house to hospital. Each of the houses offer a welcoming, comforting, clean, and safe environment. Each house provides a bedroom and a private bath, with 24-hour access to a fully furnished kitchen and pantry, dining room, gathering rooms, laundry facilities, and computers. The houses provide a wonderful place for families to sit and talk and share their stories. Although the illnesses of the children vary from neo-natal to pediatric cancer, and many, many more - one thing each family has in common and can share with one another is the worry, concern, and love of their child. They support one another. A staff member is on site 24-hours a day, 7 days a week, 365 days a year. Volunteers assist staff from 9 am to 9 pm with three, four-hour shifts each day. They help with chores, answer phones, assist families checking in and out, and most importantly, they are there to support families in their toughest of times. They provide the listening ears and strong shoulders whenever needed. The only requirements to stay at the RMH's in Orlando are to complete an application with a referral from the child's physician and to complete a background check for approval. There is no cost to families. We receive approximately 2.5% of our revenue from family donations. Through 2019, we have served more than 32,000 families from 67 countries, 50 states, and 67 counties in Florida. 45% of our families come from Central Florida. The highest number of families come from the following five counties; Brevard 18%, Volusia 9%, Lake 6%, Orange 4% and Osceola 4%. More than 12,000 volunteers work in the houses, assist with special events, help with community projects, and cook meals throughout the year, donating more than 33,000 hours to help provide support and comfort to our families in medical crisis. Volunteers from corporations, civic organizations, and community groups participate in our share-a-meal program throughout the year. Lunch and dinner is served each day at all three RMH's. Volunteers come to the houses with groceries they purchase and prepare meals for our families. At noon and again at 6:30 p.m. each day, families know that there will be a nutritious, home-made meal waiting for them. They do not have to worry about having to fix a meal or clean up, they can return to the hospital again to visit their child. An extension of our Ronald McDonald house program is our RMHCCF Family Gathering Room outreach program within the pediatric hospitals. The RMHCCF family room at Arnold Palmer Hospital is located on the fourth floor. The family gathering room provides comfortable chairs to rest or watch television, a kitchen/dining area for snacks or playing cards or games, a computer station for communicating with family and friends, and a shower, to freshen up after long hours at the hospital. The Family Gathering Room was created for local Orlando families who may not need the Ronald McDonald house as a home away from home, yet, need the comfort and care of the program while they are in medical crisis. The outreach program has received positive and grateful responses from families and hospital staff. We have expanded our snack pack program and comfort cart offerings to all families staying at the Ronald McDonald Houses, utilizing our RMHCCF Family Gathering Rooms, and/or have a child being treated within the pediatric hospitals. The snack packs provide nutritional treats for families during the long days by their children. The comfort kits offer toiletries and gifts of comfort to help with their long stay. We encourage our community to get involved with our programs. Our staff and volunteers offer house tours on a regular basis. Appointments are requested, and can be arranged through our volunteer team or house staff. A tour of the house allows supporters to see firsthand our needs and helps provide opportunities to individuals, organizations, and companies to best align with their interests and expertise. In 2019, supporters provided over $550,000 worth of in-kind goods and professional services to our Children's Charity. The Central Florida community has embraced the Ronald McDonald house program and its purpose; keeping families close, providing comfort and care to families who are going through the toughest of times, the illness of their child. The Ronald McDonald house serves families who are in medical crisis. The Ronald McDonald houses are made of brick and mortar, however, we call each of them the house that love built, because it is all the time, talent, and treasure of the Central Florida community who help to serve the children and families in need. Form 990, Part VI, Section B, line 11b The Organization's top management official and top financial official each review the Form 990 prior to its filing with the IRS. A copy of the final Form 990 is also provided to the voting members of the Organization's governing body prior to its filing with the IRS. Form 990, Part VI, Section B, line 12c The Organization's conflict of interest policy is distributed to each member of the Organization's governing body and its officers on an annual basis. Each such individual provides an annual disclosure statement indicating that they have received, read, understood and agreed to comply with the policy. Any questions, concerns, or potential conflicts of interest are discussed by the Board as needed under the terms of the policy. Form 990, Part VI, Section B, line 15 An independent committee of the Board of Directors annually reviews and approves the compensation levels of the CEO, officers and key employees. The deliberations and decisions of the committee are contemporaneously substantiated. The committee utilizes comparability data in its deliberations; updated comparability data is generally obtained every two to three years. Form 990, Part VI, Section C, line 19 The Organization provides, upon request, copies of its Articles of Incorporation, bylaws, conflict of interest policy, and its financial statements. Form 990, Part XI, line 9: Net investment gains/(losses) 86,710. Form 990, Part XII, Line 2c: The Organization's Board of Directors, or a committee thereof, assumes responsibility for the oversight of the audit of its financial statements and the selection of an independent accountant. This process has not changed from the prior year. Form 990, Part XI, Line 9: The Organization recognizes gains and losses on its investment assets pursuant to ASC 321-10-35 (mark-to-market).