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        <OtherCompensationAmt>0</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>KATHLEEN GLOWACKI</PersonNm>
        <TitleTxt>DIRECTOR</TitleTxt>
        <AverageHoursPerWeekRt>2.00</AverageHoursPerWeekRt>
        <IndividualTrusteeOrDirectorInd>X</IndividualTrusteeOrDirectorInd>
        <ReportableCompFromOrgAmt>0</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>0</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>ALEX GUARDIOLA</PersonNm>
        <TitleTxt>DIRECTOR</TitleTxt>
        <AverageHoursPerWeekRt>2.00</AverageHoursPerWeekRt>
        <IndividualTrusteeOrDirectorInd>X</IndividualTrusteeOrDirectorInd>
        <ReportableCompFromOrgAmt>0</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>0</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>PAULA A AIELLO</PersonNm>
        <TitleTxt>EXECUTIVE VP &amp; CFO</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <OfficerInd>X</OfficerInd>
        <ReportableCompFromOrgAmt>189468</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>46175</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>KRISTINE K BOSTEK</PersonNm>
        <TitleTxt>PRESIDENT &amp; CEO</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <OfficerInd>X</OfficerInd>
        <ReportableCompFromOrgAmt>228214</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>24418</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>GAIL ANALORO</PersonNm>
        <TitleTxt>CERT. NURSE SPECIALIST</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <KeyEmployeeInd>X</KeyEmployeeInd>
        <ReportableCompFromOrgAmt>184720</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>14286</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>ALLISON BECKLER</PersonNm>
        <TitleTxt>MEDICAL DIRECTOR</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <KeyEmployeeInd>X</KeyEmployeeInd>
        <ReportableCompFromOrgAmt>257227</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>24035</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>JONATHAN P MILLER</PersonNm>
        <TitleTxt>CIO</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <HighestCompensatedEmployeeInd>X</HighestCompensatedEmployeeInd>
        <ReportableCompFromOrgAmt>133409</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>26380</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>KELLIE M WRESCHNER</PersonNm>
        <TitleTxt>NURSE -CNS</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <HighestCompensatedEmployeeInd>X</HighestCompensatedEmployeeInd>
        <ReportableCompFromOrgAmt>134614</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>29619</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>ANNE FINE</PersonNm>
        <TitleTxt>VP OF BEHAVIORAL HEALTH</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <HighestCompensatedEmployeeInd>X</HighestCompensatedEmployeeInd>
        <ReportableCompFromOrgAmt>120269</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>4374</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>KRISTIN MAYOTTE</PersonNm>
        <TitleTxt>VP OF ADVANCEMENT</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <HighestCompensatedEmployeeInd>X</HighestCompensatedEmployeeInd>
        <ReportableCompFromOrgAmt>122076</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>25238</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>SHANNON L DEVLIN</PersonNm>
        <TitleTxt>NURSE -CNS</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <HighestCompensatedEmployeeInd>X</HighestCompensatedEmployeeInd>
        <ReportableCompFromOrgAmt>125142</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>687</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>PAUL F KELLEHER</PersonNm>
        <TitleTxt>FORMER COO</TitleTxt>
        <AverageHoursPerWeekRt>40.00</AverageHoursPerWeekRt>
        <FormerOfcrDirectorTrusteeInd>X</FormerOfcrDirectorTrusteeInd>
        <ReportableCompFromOrgAmt>230667</ReportableCompFromOrgAmt>
        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>4504</OtherCompensationAmt>
      </Form990PartVIISectionAGrp>
      <TotalReportableCompFromOrgAmt>1725806</TotalReportableCompFromOrgAmt>
      <TotReportableCompRltdOrgAmt>0</TotReportableCompRltdOrgAmt>
      <TotalOtherCompensationAmt>199716</TotalOtherCompensationAmt>
      <IndivRcvdGreaterThan100KCnt>10</IndivRcvdGreaterThan100KCnt>
      <FormerOfcrEmployeesListedInd>1</FormerOfcrEmployeesListedInd>
      <TotalCompGreaterThan150KInd>1</TotalCompGreaterThan150KInd>
      <CompensationFromOtherSrcsInd>0</CompensationFromOtherSrcsInd>
      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>ANTANAVICA CONSTRUCTION CO INC</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>208 PINE STREET</AddressLine1Txt>
            <CityNm>LEICESTER</CityNm>
            <StateAbbreviationCd>MA</StateAbbreviationCd>
            <ZIPCd>01524</ZIPCd>
          </USAddress>
        </ContractorAddress>
        <ServicesDesc>CONSTRUCTION</ServicesDesc>
        <CompensationAmt>744149</CompensationAmt>
      </ContractorCompensationGrp>
      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>QUALIFACTS SYSTEMS INC</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>PO BOX 4577</AddressLine1Txt>
            <CityNm>CAROL STREAM</CityNm>
            <StateAbbreviationCd>IL</StateAbbreviationCd>
            <ZIPCd>60197</ZIPCd>
          </USAddress>
        </ContractorAddress>
        <ServicesDesc>SOFTWARE PROVIDER</ServicesDesc>
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      </ContractorCompensationGrp>
      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>PROFESSIONAL LOSS ADJUSTERS INC</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>343 WASHINGTON STREET</AddressLine1Txt>
            <CityNm>NEWTON</CityNm>
            <StateAbbreviationCd>MA</StateAbbreviationCd>
            <ZIPCd>02458</ZIPCd>
          </USAddress>
        </ContractorAddress>
        <ServicesDesc>INSURANCE ADJUSTER</ServicesDesc>
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      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>ARBOR ASSOCIATES INC</BusinessNameLine1Txt>
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        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>1270 TURNPIKE STREET</AddressLine1Txt>
            <CityNm>NORTH ANDOVER</CityNm>
            <StateAbbreviationCd>MA</StateAbbreviationCd>
            <ZIPCd>01845</ZIPCd>
          </USAddress>
        </ContractorAddress>
        <ServicesDesc>TEMP AGENCY</ServicesDesc>
        <CompensationAmt>117521</CompensationAmt>
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      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>EDWARD PAQUETTE</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>PO BOX 1030</AddressLine1Txt>
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            <StateAbbreviationCd>MA</StateAbbreviationCd>
            <ZIPCd>01566</ZIPCd>
          </USAddress>
        </ContractorAddress>
        <ServicesDesc>LANDLORD</ServicesDesc>
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      </ContractorCompensationGrp>
      <CntrctRcvdGreaterThan100KCnt>7</CntrctRcvdGreaterThan100KCnt>
      <FederatedCampaignsAmt>54932</FederatedCampaignsAmt>
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      <TotalContributionsAmt>1858867</TotalContributionsAmt>
      <ProgramServiceRevenueGrp>
        <Desc>PROGRAM SERVICE FEES AND REIMBURS</Desc>
        <BusinessCd>624100</BusinessCd>
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        <RelatedOrExemptFuncIncomeAmt>29684304</RelatedOrExemptFuncIncomeAmt>
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      <ProgramServiceRevenueGrp>
        <Desc>GRANTS</Desc>
        <BusinessCd>624100</BusinessCd>
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        <ExclusionAmt>127110</ExclusionAmt>
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      <GrossRentsGrp>
        <RealAmt>7802</RealAmt>
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      <RentalIncomeOrLossGrp>
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      <NetRentalIncomeOrLossGrp>
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        <ExclusionAmt>-2291</ExclusionAmt>
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      <GrossAmountSalesAssetsGrp>
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      <GainOrLossGrp>
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      <NetGainOrLossInvestmentsGrp>
        <TotalRevenueColumnAmt>67056</TotalRevenueColumnAmt>
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        <ExclusionAmt>66356</ExclusionAmt>
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      <FundraisingGrossIncomeAmt>325524</FundraisingGrossIncomeAmt>
      <FundraisingDirectExpensesAmt>156936</FundraisingDirectExpensesAmt>
      <NetIncmFromFundraisingEvtGrp>
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        <ExclusionAmt>168588</ExclusionAmt>
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        <Desc>INSURANCE PROCEEDS</Desc>
        <BusinessCd>524298</BusinessCd>
        <TotalRevenueColumnAmt>1119025</TotalRevenueColumnAmt>
        <RelatedOrExemptFuncIncomeAmt>1119025</RelatedOrExemptFuncIncomeAmt>
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      <OtherRevenueTotalAmt>1119025</OtherRevenueTotalAmt>
      <TotalRevenueGrp>
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        <ExclusionAmt>359763</ExclusionAmt>
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      <CompCurrentOfcrDirectorsGrp>
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        <ProgramServicesAmt>1926052</ProgramServicesAmt>
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        <ProgramServicesAmt>16696986</ProgramServicesAmt>
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        <FundraisingAmt>60631</FundraisingAmt>
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        <ProgramServicesAmt>1797724</ProgramServicesAmt>
        <ManagementAndGeneralAmt>226714</ManagementAndGeneralAmt>
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      <PayrollTaxesGrp>
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        <ProgramServicesAmt>1770960</ProgramServicesAmt>
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        <FundraisingAmt>5931</FundraisingAmt>
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        <ManagementAndGeneralAmt>46008</ManagementAndGeneralAmt>
        <FundraisingAmt>17275</FundraisingAmt>
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      <FeesForServicesLegalGrp>
        <TotalAmt>8872</TotalAmt>
        <ManagementAndGeneralAmt>8872</ManagementAndGeneralAmt>
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      <FeesForServicesAccountingGrp>
        <TotalAmt>54012</TotalAmt>
        <ManagementAndGeneralAmt>54012</ManagementAndGeneralAmt>
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      <FeesForSrvcInvstMgmntFeesGrp>
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        <ManagementAndGeneralAmt>21368</ManagementAndGeneralAmt>
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        <ProgramServicesAmt>449370</ProgramServicesAmt>
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        <FundraisingAmt>8510</FundraisingAmt>
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        <ProgramServicesAmt>35248</ProgramServicesAmt>
        <ManagementAndGeneralAmt>13207</ManagementAndGeneralAmt>
        <FundraisingAmt>1795</FundraisingAmt>
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      <OfficeExpensesGrp>
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        <ProgramServicesAmt>25214</ProgramServicesAmt>
        <ManagementAndGeneralAmt>14566</ManagementAndGeneralAmt>
        <FundraisingAmt>3150</FundraisingAmt>
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        <ProgramServicesAmt>2045990</ProgramServicesAmt>
        <ManagementAndGeneralAmt>147753</ManagementAndGeneralAmt>
        <FundraisingAmt>4100</FundraisingAmt>
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      <TravelGrp>
        <TotalAmt>503128</TotalAmt>
        <ProgramServicesAmt>485748</ProgramServicesAmt>
        <ManagementAndGeneralAmt>17380</ManagementAndGeneralAmt>
      </TravelGrp>
      <ConferencesMeetingsGrp>
        <TotalAmt>109066</TotalAmt>
        <ProgramServicesAmt>74997</ProgramServicesAmt>
        <ManagementAndGeneralAmt>28084</ManagementAndGeneralAmt>
        <FundraisingAmt>5985</FundraisingAmt>
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        <TotalAmt>394092</TotalAmt>
        <ProgramServicesAmt>388459</ProgramServicesAmt>
        <ManagementAndGeneralAmt>5534</ManagementAndGeneralAmt>
        <FundraisingAmt>99</FundraisingAmt>
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      <DepreciationDepletionGrp>
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        <ProgramServicesAmt>319136</ProgramServicesAmt>
        <ManagementAndGeneralAmt>16390</ManagementAndGeneralAmt>
        <FundraisingAmt>338</FundraisingAmt>
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      <InsuranceGrp>
        <TotalAmt>563319</TotalAmt>
        <ProgramServicesAmt>193044</ProgramServicesAmt>
        <ManagementAndGeneralAmt>370107</ManagementAndGeneralAmt>
        <FundraisingAmt>168</FundraisingAmt>
      </InsuranceGrp>
      <OtherExpensesGrp>
        <Desc>PROGRAM SUPPORT</Desc>
        <TotalAmt>638381</TotalAmt>
        <ProgramServicesAmt>634596</ProgramServicesAmt>
        <FundraisingAmt>3785</FundraisingAmt>
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      <OtherExpensesGrp>
        <Desc>FOOD</Desc>
        <TotalAmt>469007</TotalAmt>
        <ProgramServicesAmt>446304</ProgramServicesAmt>
        <ManagementAndGeneralAmt>8026</ManagementAndGeneralAmt>
        <FundraisingAmt>14677</FundraisingAmt>
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      <OtherExpensesGrp>
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        <TotalAmt>333939</TotalAmt>
        <ProgramServicesAmt>263774</ProgramServicesAmt>
        <ManagementAndGeneralAmt>69371</ManagementAndGeneralAmt>
        <FundraisingAmt>794</FundraisingAmt>
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      <OtherExpensesGrp>
        <Desc>VEHICLE COSTS</Desc>
        <TotalAmt>318008</TotalAmt>
        <ProgramServicesAmt>309319</ProgramServicesAmt>
        <ManagementAndGeneralAmt>8689</ManagementAndGeneralAmt>
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      <AllOtherExpensesGrp>
        <TotalAmt>673802</TotalAmt>
        <ProgramServicesAmt>726384</ProgramServicesAmt>
        <ManagementAndGeneralAmt>81260</ManagementAndGeneralAmt>
        <FundraisingAmt>-133842</FundraisingAmt>
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      <TotalFunctionalExpensesGrp>
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        <ProgramServicesAmt>28589305</ProgramServicesAmt>
        <ManagementAndGeneralAmt>3838378</ManagementAndGeneralAmt>
        <FundraisingAmt>0</FundraisingAmt>
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        <EOYAmt>1847489</EOYAmt>
      </CashNonInterestBearingGrp>
      <AccountsReceivableGrp>
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        <EOYAmt>3018183</EOYAmt>
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        <EOYAmt>628849</EOYAmt>
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      <LandBldgEquipAccumDeprecAmt>10456119</LandBldgEquipAccumDeprecAmt>
      <LandBldgEquipBasisNetGrp>
        <BOYAmt>5629670</BOYAmt>
        <EOYAmt>5293806</EOYAmt>
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      <InvestmentsPubTradedSecGrp>
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        <EOYAmt>2247578</EOYAmt>
      </InvestmentsPubTradedSecGrp>
      <InvestmentsOtherSecuritiesGrp>
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        <EOYAmt>1109845</EOYAmt>
      </InvestmentsOtherSecuritiesGrp>
      <OtherAssetsTotalGrp>
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        <EOYAmt>747943</EOYAmt>
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      <TotalAssetsGrp>
        <BOYAmt>14424661</BOYAmt>
        <EOYAmt>14893693</EOYAmt>
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      <AccountsPayableAccrExpnssGrp>
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        <EOYAmt>1809329</EOYAmt>
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      <DeferredRevenueGrp>
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        <EOYAmt>342261</EOYAmt>
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      <MortgNotesPyblScrdInvstPropGrp>
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        <EOYAmt>6552912</EOYAmt>
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      <OtherLiabilitiesGrp>
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        <EOYAmt>0</EOYAmt>
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      <TotalLiabilitiesGrp>
        <BOYAmt>9129792</BOYAmt>
        <EOYAmt>8704502</EOYAmt>
      </TotalLiabilitiesGrp>
      <OrganizationFollowsSFAS117Ind>X</OrganizationFollowsSFAS117Ind>
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        <EOYAmt>4481925</EOYAmt>
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      <TemporarilyRstrNetAssetsGrp>
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      <PermanentlyRstrNetAssetsGrp>
        <BOYAmt>161000</BOYAmt>
        <EOYAmt>161000</EOYAmt>
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      <TotalNetAssetsFundBalanceGrp>
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        <EOYAmt>6189191</EOYAmt>
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      <TotLiabNetAssetsFundBalanceGrp>
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        <EOYAmt>14893693</EOYAmt>
      </TotLiabNetAssetsFundBalanceGrp>
      <InfoInScheduleOPartXIInd>X</InfoInScheduleOPartXIInd>
      <ReconcilationRevenueExpnssAmt>928393</ReconcilationRevenueExpnssAmt>
      <NetUnrlzdGainsLossesInvstAmt>-45010</NetUnrlzdGainsLossesInvstAmt>
      <OtherChangesInNetAssetsAmt>10939</OtherChangesInNetAssetsAmt>
      <MethodOfAccountingAccrualInd>X</MethodOfAccountingAccrualInd>
      <AccountantCompileOrReviewInd>0</AccountantCompileOrReviewInd>
      <FSAuditedInd>1</FSAuditedInd>
      <FSAuditedBasisGrp>
        <SeparateBasisFinclStmtInd>X</SeparateBasisFinclStmtInd>
      </FSAuditedBasisGrp>
      <AuditCommitteeInd>1</AuditCommitteeInd>
      <FederalGrantAuditRequiredInd>1</FederalGrantAuditRequiredInd>
      <FederalGrantAuditPerformedInd>1</FederalGrantAuditPerformedInd>
    </IRS990>
    <IRS990ScheduleA documentId="RetDoc1039100001">
      <PublicOrganization170Ind>X</PublicOrganization170Ind>
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        <ExplanationTxt>ANNUALLY THE BOARD OF DIRECTORS COMPLETES A WRITTEN FORM INDICATING IF ANY CONFLICT OF INTEREST EXISTS AND, IF SO, DISCLOSES THE DETAILS.</ExplanationTxt>
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        <ExplanationTxt>THE PROCESS FOR DETERMINING COMPENSATION FOR THE CEO, TOP MANAGEMENT, AND KEY EMPLOYEES INCLUDES COMPARABLE DATA, CONTEMPORANEOUS SUBSTANTIATION, REVIEW, DELIBERATION AND DISCUSSION BY THE FINANCE COMMITTEE AND THE EXECUTIVE COMMITTEE, WHO AFTER REVIEW WOULD MAKE RECOMMENDATIONS FOR APPROVAL.</ExplanationTxt>
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        <ExplanationTxt>THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST.</ExplanationTxt>
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