2020-02-05T10:18:21-08:00 2019-03-31 472626541 Cook & Company A Prof Actncy Corp 870 Market Street Suite 880 San Francisco CA 94102 990 2018-04-01 237172908 San Francisco Consumer Action SANF 4157779648 1170 Market Street 500 San Francisco CA 94102 Ken McEldowney Executive Director 2020-02-05 true Douglas E Cook CPAMPA P01521705 4156211112 2018 2020-09-23 17:36:50Z Ken McEldowney 2192348 false false X www.consumer-action.org X 1971 CA Consumer Action's mission is to provide consumer education and advocacy to and on behalf of consumers around the country. 10 10 24 2 0 1897240 2106307 0 74379 83716 950 -4113 1972569 2185910 28000 0 2411061 2449220 0 238759 868161 830497 3279222 3307717 -1306653 -1121807 5965339 4796950 357543 310961 5607796 4485989 X Consumer Action's mission is to provide consumer education and advocacy to and on behalf of consumers around the country. false false 895627 MM 123 Chase Cy Pres Project: This project helped develop and create the "Money Management 1-2-3 education modules": "Getting a Strong Start", "Achieving Financial Goals" and "Planning a Secure Future". The modules were distributed through community-based organizations around the country. Each module consists of an educational publication, a lesson plan, a trainer's manual and a PowerPoint presentation. The publications are printed, produced and translated into Chinese, Korean, Spanish and Vietnamese, and are distributed for free through Consumer Action's network of 8,000 CBOs around the country. (Cont'd on Schedule O) 837352 The IB Insurance Cy Pres Project: Under this grant Consumer Action conducted research about consumer insurance issues, and took positions on insurance-related regulatory and legislative proposals. The project has produced a 10-page pamphlet on "Auto Insurance, The Basics", including the coverage you need, what determines how much you'll pay for auto insurance, and how to file a claim. Consumer Action also provided information on California's low-cost auto insurance program, and used its expertise in the insurance field to provide free counseling to consumers who called with insurance-related questions. 201191 The Credit Card Tying Cy Pres Project: This project has produced "Questions and Answers About Secured Credit Cards", a training manual and group leader's guide designed to give community advocates and outreach workers a background on the topic so that they can counsel clients and/or lead workshops for other staff members. It is intended to be used with the brochure titled "Building and Repairing Your Credit with a Secured Credit Card," an easy-to-read introduction to the subject available in Chinese, English and Spanish. 567454 28000 2501624 true true false true false false false false false false true false false false false false true false false false false false false false true false false true false true false false false false false false false false false false false false false false false false false false false false true 24 0 true 24 false false false false false false false false false 0 false false false false false false false false false false false false X 10 10 false false false false false false false true false false false false true true true true true false false false CA X X X X Michael Heffer 4157779648 1170 Market Street 500 San Francisco CA 94102 Patricia Sturdevant Chair Director 1.00 0.00 X X 0 0 0 Sue Hestor Dir Treasurer 1.00 0.00 X X 0 0 0 Rosa Gonzalez-Abrego Director 1.00 0.00 X 0 0 0 Dr Irene Leech Director 1.00 0.00 X 0 0 0 Ben Lau Director 1.00 0.00 X 0 0 0 Anna Flores Director 1.00 0.00 X 0 0 0 Faith Bautista Director 1.00 0.00 X 0 0 0 Sue Rogan Director 1.00 0.00 X 0 0 0 Gail Sanders Director 1.00 0.00 X 0 0 0 Kay Pachtner Director 0.00 0.00 X 0 0 0 Michael Heffer Business Mgr Controller 16.00 0.00 X 51340 0 3167 Linda Sherry National Priorities Dir. 35.00 0.00 X 158654 0 17605 Kathy Li S.F. Office Dir. 35.00 0.00 X 151598 0 17600 Ken McEldowney Exec. Dir & Secretary 35.00 0.00 X 240832 0 13042 Ruth Albert Deputy Director 35.00 0.00 X 105403 0 29618 Nani Hansen Associate Director 35.00 0.00 X 108349 0 6417 816176 87449 5 false true false Nonprofit Tech 2214 St Paul Ave Madison WI 53704 Computer Services 80210 0 2456 193575 1910276 2106307 0 83716 83716 0 0 0 0 2325 193575 6438 -4113 -4113 0 0 0 2185910 79603 28000 28000 0 0 0 642447 387397 174153 80897 0 1435876 1199320 190457 46099 70365 58623 9459 2283 153292 117370 26706 9216 147240 113321 25033 8886 0 0 19600 19600 0 0 0 89140 26032 9308 53800 0 90785 67696 16967 6122 111049 93000 15049 3000 0 167562 127678 29914 9970 61483 43668 2234 15581 0 202614 202512 102 0 0 48321 37007 8409 2905 5228 5228 Dues, fees & misc. 34715 34715 0 3307717 2501624 567334 238759 295336 207935 5369000 4414406 104259 35000 0 0 0 0 0 56156 47342 299239 206972 140588 92267 0 0 0 0 0 5965339 4796950 357543 310961 357543 310961 X 168272 530489 5439524 3955500 5607796 4485989 5965339 4796950 -1121807 X false true X true false X 5491836 2630961 831434 1897240 2106307 12957778 0 0 5491836 2630961 831434 1897240 2106307 12957778 7261263 5696515 43531 56533 84089 74379 83716 342248 0 0 13300026 13920 0.42830 0.47540 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED false false false true false true 5600 true 5400 false true 1923 false false 12923 false false Part II-B, Line 1i - Other Activities Description Consumer Action took positions on consumer legislation in Washington, DC and Sacramento, CA, contacting legislators and their staffs by phone, email and regular mail, and urged citizens to communicate with their legislators about proposed laws. We also utilized the computer services of Salsa Labs to promote contact on issues between citizens and their representatives. 222181 139632 82549 77058 67340 9718 92267 2192348 2192348 -6438 -6438 2185910 3314155 3314155 -6438 -6438 3307717 X X X X X X true Carole Berke 7412 Oak Lane Chevy Chase MD 20815 Fundraising Consultant false 253400 52500 200900 253400 52500 200900 CA Cocktail Party 195900 193575 2325 6438 195900 193575 2325 6438 6438 -4113 true Catholic Charities of Dallas 1421 W Mockingbird Lane Dallas TX 75247 752745221 501(c)(3) 7000 0 FMV Financial education applications Haven Services 14208 Towne Ave Los Angeles CA 90061 452573244 501(c)(3) 7000 0 FMV Financial education applications Hopes Cap Inc 301 Garden Street Hoboken NJ 07030 221801849 501(c)(3) 7000 0 FMV Financial education applications Veterans Ent TrainingSrvs 1200 18th Street NW LL-100 Washington DC 20036 680594161 501(c)(3) 7000 0 FMV Financial education applications 4 0 Grantmaker's Description of How Grants are Used Consumer Action selected 4 grantees from among the network of non-profit community groups that it has worked with. The agencies agreed to work with a selected number of their clients to test financial education apps. The agencies reported to Consumer Action on the degree of success their clients had in using the tools. The agencies were paid for their work by the grants. false false false false false false false false false false Kathy Li S.F. Office Dir. 147548 4050 8303 9297 169198 Ken McEldowney Exec. Dir & Secretary 234918 5914 12110 932 253874 Linda Sherry National Priorities Dir. 154776 3878 7939 9666 176259 Form 990, Part III, Line 4d: Other Program Services Description OTHER PROGRAM SERVICES 4: The Trombley BofA Cy Pres Banking Education Project: This project covers research on bank payment systems, and the issues about using them that impact consumers. Funds from this general cy pres grant also cover the cost of publishing fact sheets on other banking services. OTHER PROGRAM SERVICES 5: The Credit Card Tying Cy Pres Project: This project has produced "Questions and Answers About Secured Credit Cards", a training manual and group leader's guide designed to give community advocates and outreach workers a background on the topic so that they can counsel clients and/or lead workshops for other staff members. It is intended to be used with the brochure titled "Building and Repairing Your Credit with a Secured Credit Card," an easy-to-read introduction to the subject available in Chinese, English and Spanish. OTHER PROGRAM SERVICES 6: The Financial Literacy Project: Consumer Action's Financial Literacy Project has produced many fact sheets to help people be aware of their financial rights and options. These fact sheets cover opening a bank account, shopping for savings instruments and resolving complaints against financial institutions. OTHER PROGRAM SERVICES 7: OTHER PROGRAM SERVICES 8: The Housing Education Project: The Housing Education Project works to help people become aware of their rights as tenants. It has worked with the federal housing department to make people aware of how to assert their rights when they are victims of housing discrimination. OTHER PROGRAM SERVICES 9: Other Projects: In addition to the projects mentioned above, Consumer Action produced a quarterly newsletter on consumer affairs, CA News, which the organization has been printing since 1971. The organization also conducts advocacy by researching current marketplace issues and contacting legislators and regulators about the pro-consumer position on these developments. Within the last year Consumer Action also conducted educational projects concerning: internet privacy and security, consumer education for veterans, medical privacy issues, and education about contact lens awareness. Form 990, Part VI, Line 11b: Form 990 Review Process Prior to its filing, the 990 is reviewed by the Executive Director and Business Manager. It is circulated among the board of directors after filing. Form 990, Part VI, Line 12c: Explanation of Monitoring and Enforcement of Conflicts All Board members covered; annual assertions requested to confirm lack of conflicts Form 990, Part VI, Line 18: Explanation of Other Means Forms Available For Public Inspection All of these documents are available to the public upon request; form 990 posted on our web site. Form 990, Part VI, Line 19: Other Organization Documents Publicly Available Governing documents, the conflict of interest policy and financial statements are available to the public upon request. Form 990, Part III, Line 4a - MM123 Chase Cy Pres Project: (Cont'd from pg. 2) These publications cover such topics as: earning a paycheck, budgeting and saving, learning about credit, achieving financial goals, dealing with debt and taxes, saving and renting versus home ownership and mortgages, investing for a longer life, retirement income, home equity loans, protecting assets, long-term care insurance and medical expenses. This project has now taken over the MoneyWise Project formerly funded by Capital One, which for 14 years created innovative and educational pamphlets about banking services. The extensive MoneyWise publication list includes such topics as: "Building and Keeping Good Credit", Tracking your Money", "Manage Your Money". "Banking Basics", "Rebuilding Your Credit", "Bankruptcy", "Saving to Build Wealth", "Talking to Teens About Money", "Micro Business Basics", "and "Elder Fraud". All of these publications are available for free from Consumer Action, and are available in English, Chinese, Korean, Spanish and Vietnamese while supplies last. This MM123 Chase cy pres project has also launched a new series on Job Training, including a free publication on "A guide to finding the right job training school". Individuals and CBOs interested in these publications and Consumer Action's CBO training programs should contact Consumer Action at info@consumer-action.org.