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      <PersonNm>John Doyle</PersonNm>
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      <ActivityOrMissionDesc>Eastern Maine Medical Center d/b/a Northern Light Eastern Maine Medical Center strives to provide exceptional primary and specialty healthcare with a passionate pursuit of excellence in patient safety, clinical quality, and service. Our mission is to care for patients, families, communities, and one another.</ActivityOrMissionDesc>
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      <MissionDesc>Eastern Maine Medical Center d/b/a Northern Light Eastern Maine Medical Center strives to provide exceptional primary and specialty healthcare with a passionate pursuit of excellence in patient safety, clinical quality, and service. Our mission is to care for patients, families, communities, and one another.</MissionDesc>
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      <Desc>Provide healthcare services regardless of ability to pay as well as education, research and promotion of health. Provided other uncompensated care (at cost) of $16,884,700.Northern Light Eastern Maine Medical Center (EMMC) has served communities throughout our region for 128 years. Under community direction, it has grown from a five-bed general hospital into a comprehensive, 411 bed tertiary medical center with primary and secondary care components. EMMC is a nonprofit hospital, serving all who need care, regardless of ability to pay.EMMC also provides outreach clinics to many local hospitals in the region, allowing easier access to patients and supporting the role of those hospitals in their communities. EMMC provides access to medical data to hospitals across the State through its PACS system, helping to improve the quality of care patients receive. Additional information can be found at EMMC's website: https://northernlighthealth.org/Eastern-Maine-Medical-Center.Additional StatisticsTotal admissions 18,910Cardiac Catheterization Procedures 5,903Cardiac Surgery Cases 404Emergency Room Visits 32,071Medical Imaging Procedures 157,941Surgery Cases 13,257Live Births 1,778Family Practice Visits 114,994Total Outpatient Visits 697,230Patient Days 111,131Services provided to those who could not pay $52,543,762</Desc>
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        <Desc>Please see the following excerpt from the Northern Light Health Annual Report 2020 to the Community for details of community benefit projects at NLH members:HEROES AMONG US Healthcare Heroes As we reflect on 2020, people around the world would do well to remember these words by Nelson Mandela, Do not judge me by my successes, judge me by how many times I fell down and got back up again. We faced a global pandemic that took the lives of more than 500,000 of our fellow Americans and more than 2.5 million people worldwide and counting. We also faced deadly wildfires and hurricanes, racial unrest, and a country divided by politics. But during this turbulent time, we also saw the very best in people, including those whom we work alongside every day to deliver compassionate healthcare to the people of Maine. We saw our colleagues rise to the challenges of an unprecedented global pandemic, show courage in the face of adversity, and make selfless sacrifices to heal the sick and protect our communities. These people are heroes. They are the front line workers who provided direct patient care to those who became infected with coronavirus. They are also the people who worked behind the scenes to ensure our staff had the personal protective equipment and telehealth technology they needed to continue to provide care safely. They are the support staff that cleaned and disinfected rooms, prepared meals, and countless other tasks to support our direct care workers. In this years annual report, we celebrate these heroes. They may not have flashy costumes or superpowers like the comic book heroes or those in Hollywood films. But like those heroes, they must don masks as they face a genuine and dangerous enemy. In the pages of this years annual report, you will learn more about who they are and what they do. We will take you behind their masks to discover the true identity of the heroes among us. Timothy J. Dentry, MBA President &amp; CEO Kathy Corey Northern Light Health, Board Chair HEROES ON THE FRONT LINES When it comes to caring for sick patients, Northern Light Healths front line staff put themselves at risk to provide exceptional care. We know they are brave and compassionate people, but COVID-19 has shown how far they are willing to go to help others. The following are a few of the many examples of courage and caring that we witnessed during this global pandemic. Cathy Bean, RNManager of Clinical and Community Health Services Northern Light Home Care &amp; Hospice In late March, Portland saw a spike in the population of homeless people who were getting sick with COVID-19. To help protect the citys homeless residents, city leaders immediately opened the Portland Expo as an alternative shelter site that would allow them to maintain their shelter capacity while adhering to the Centers for Disease Controls (CDC) social distancing guidelines. But how would they separate the healthy population from those with the virus? Cathy Bean, RN stepped up to help. Donning protective gear, she and her staff went into the shelters daily to screen and test the residents. Northern Light Home Care &amp; Hospice also equipped the city of Portland with a telehealth system so home care nurses could provide follow up appointments. As a result, they were able to help shelter residents with other medical conditions that may have been missed. Many of these people, due to COVID-19, were in quarantine, and meals brought outside their door with no one able to check on them. Now, we could get in there and take care of these people, and thats been very rewarding. Cathy Bean, RNElizabeth Bigler, RN Emergency Department Northern Light Blue Hill Hospital Elizabeth Bigler, RN thinks the most significant change to her job since COVID-19 is how much more physically exhausting it has become. She must often wear respirators, hoods, and other personal protective equipment, which can get quite hot and stuffy during a shift in the Emergency Department. Her biggest concern is making sure she doesnt bring this virus into her home. Its why she enters through a basement door, places her clothing directly into the wash, and showers before interacting with her family. My daughter who is eight is a sensitive, insightful soul. And shes had a lot of fears about me getting sick, not being able to see me if I did get sick, or me not coming home. Her daughter wrote her a touching letter one morning, telling her to be safe and that she loved her. Shes a really strong little girl. I had to tell her that this is a community effort. I cant not go because its scary. Some people still need help, and our job as community members is to help them. Elizabeth Bigler, RNJames Jarvis, MDSenior Physician ExecutiveIncident Command, Northern Light Health When Northern Light Health knew COVID-19 would arrive in Maine, James Jarvis, MD was chosen to coordinate the systems response among its member hospitals in addition to coordinating with state and local governments and the other major healthcare systems in Maine. Another unexpected role that Dr. Jarvis fulfilled during the pandemic was to be the primary spokesperson for Northern Light Health for weekly statewide news conferences via Zoom. Several times a week he would convey critical information to members of the media and our communities. One of the pleasant surprises Ive had during this time was somebody randomly driving by, lowering their window, and saying, Dr. Jarvis, how are you doing? You always ask how were doing through TV, we want to make sure youre okay. I teared up a little because, sure its neat to be recognized, but it was that sense of community that Mainers have to say, we need to make sure youre okay because we appreciate what youre doing. James Jarvis, MDCaroline Joyce, PACNorthern Light Primary Care Northern Light CA Dean Hospital Caroline Joyce loves the outdoors and dreams of retiring in a small rural community where hiking, fishing, and camping abound. She and her husband built their retirement home in Greenville, and she took a job at Northern Light CA Dean Hospital in September of 2019. Little did she realize how good her timing was to move to a rural community before the outbreak of COVID-19. As a primary and acute care provider, she willingly staffed the drive-up screening tent outside CA Dean. She endured wind and rain and snow to screen patients. And, she did all this while her mother, living in a nursing home in another state, was diagnosed with COVID-19. Luckily, my mom experienced mild symptoms, and while I wanted to see her, she was in an area of Massachusetts that was really hit hard by the coronavirus, and I was here seeing patients. I couldnt risk exposing them or my family. Caroline Joyce, PACSue-Anne Hammond, DOMedical Director of Primary CareNorthern Light Mercy Hospital For Dr. Hammond, COVID-19 became personal very quickly as one of her long-time patients, with whom shed experienced many ups and downs, was among the first in Maine to die of the deadly coronavirus. It was a curve ball, and it felt so unfair, she said. Dr. Hammond was instrumental in setting up the COVID-19 response plan for Northern Light Mercy Hospital, which became a model shared with other Northern Light Health hospitals across the state. The drive-up swab and go tent at Mercys Fore River campus allowed people to safely and easily get tested for the coronavirus. The plan also included a respiratory tent site in Westbrook to assess whether people with symptoms needed to be admitted to the emergency department or sent home with care instructions. And it included a virtual clinic to keep patients out of hospital and primary care settings through telehealth for follow-up appointments. She worked seven days a week while her children were being schooled at home. She and her husband, also a front line provider, tried to allay their familys fears and correct misinformation in their communities. On the hardest days I still love what I do. I dont feel like Im a hero; Im doing what was asked of me and what I chose to do as a doctor. This is a hard time, but I dont think I want to be anywhere else in the middle of all of this. Sue-Anne Hammond, DOJodi Kierstead, RNNurse Manager, Specialty ICU Northern Light AR Gould Hospital As a nurse manager, Jodis Kiersteads world radically changed when COVID-19 showed up in Maine. She went from managing budgets and staff training to suddenly responding to a pandemic. She enjoyed watching her staff pull together. Youre taking a bunch of people out of their comfort zone and putting them through huge changes and for them to do it with a smile it was amazing! And Jodi did her part to help too. As Northern Light Mercy Hospital in Portland was becoming inundated with patients, they put out a call for additional staff to help. Not only did Jodi travel to Portland and support her colleagues, despite having a 10-month-old baby at home, she and her team assembled a care package for Mercy nurses. We look out for one another. Thats what nurses do. An</Desc>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Tim Dentry PresidentCEO</PersonNm>
        <TitleTxt>Ex-Officio</TitleTxt>
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        <AverageHoursPerWeekRltdOrgRt>30.00</AverageHoursPerWeekRltdOrgRt>
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        <OfficerInd>X</OfficerInd>
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        <OtherCompensationAmt>137680</OtherCompensationAmt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Anthony Filer SVPCFO</PersonNm>
        <TitleTxt>Treasurer</TitleTxt>
        <AverageHoursPerWeekRt>14.00</AverageHoursPerWeekRt>
        <AverageHoursPerWeekRltdOrgRt>36.00</AverageHoursPerWeekRltdOrgRt>
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        <ReportableCompFromRltdOrgAmt>745697</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>54010</OtherCompensationAmt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Glenn Martin VP Gen Counsel</PersonNm>
        <TitleTxt>Secretary</TitleTxt>
        <AverageHoursPerWeekRt>14.00</AverageHoursPerWeekRt>
        <AverageHoursPerWeekRltdOrgRt>36.00</AverageHoursPerWeekRltdOrgRt>
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        <ReportableCompFromRltdOrgAmt>613309</ReportableCompFromRltdOrgAmt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>James Jarvis MD</PersonNm>
        <TitleTxt>Sr VP/Sr Phy Ex</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>James Clarke MD</PersonNm>
        <TitleTxt>Sr VP/Sr Phy Ex</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Charles Staley MD</PersonNm>
        <TitleTxt>Ex-Officio</TitleTxt>
        <AverageHoursPerWeekRt>50.00</AverageHoursPerWeekRt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Marc Edelman</PersonNm>
        <TitleTxt>Sr VP/Operation</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Michael Reid</PersonNm>
        <TitleTxt>VP/Phy Services</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Deborah Sanford</PersonNm>
        <TitleTxt>VP/Nursing&amp;PCS</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Philippe Morissette</PersonNm>
        <TitleTxt>Sr VP Finance</TitleTxt>
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        <AverageHoursPerWeekRltdOrgRt>0.00</AverageHoursPerWeekRltdOrgRt>
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      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>Ali Worster</PersonNm>
        <TitleTxt>VP/HR East Regi</TitleTxt>
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        <ReportableCompFromRltdOrgAmt>221686</ReportableCompFromRltdOrgAmt>
        <OtherCompensationAmt>39149</OtherCompensationAmt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Kathryn Rutledge MD</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Eric Hafener</PersonNm>
        <TitleTxt>VP/Compliance</TitleTxt>
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        <OfficerInd>X</OfficerInd>
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        <ReportableCompFromRltdOrgAmt>212297</ReportableCompFromRltdOrgAmt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Rand O'Leary President</PersonNm>
        <TitleTxt>Ex-Officio</TitleTxt>
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        <AverageHoursPerWeekRltdOrgRt>0.00</AverageHoursPerWeekRltdOrgRt>
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        <OfficerInd>X</OfficerInd>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Michael McGoldrick MD</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Richard Riemersma MD</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>John Miller</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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        <AverageHoursPerWeekRltdOrgRt>0.00</AverageHoursPerWeekRltdOrgRt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>John Simpson</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>Lynne Spooner</PersonNm>
        <TitleTxt>Chairman</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Robert Ziegelaar</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>Donald Hagstrom</PersonNm>
        <TitleTxt>Vice Chair</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Kevin L Raye</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>John A Vickery Sr</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Scott Solman</PersonNm>
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      <Form990PartVIISectionAGrp>
        <PersonNm>Heather Furth</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>Susan Hunter</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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      </Form990PartVIISectionAGrp>
      <Form990PartVIISectionAGrp>
        <PersonNm>Tracey Whitten</PersonNm>
        <TitleTxt>Board Member</TitleTxt>
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        <ReportableCompFromRltdOrgAmt>0</ReportableCompFromRltdOrgAmt>
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      </Form990PartVIISectionAGrp>
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      <TotalOtherCompensationAmt>1099928</TotalOtherCompensationAmt>
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      <FormerOfcrEmployeesListedInd>true</FormerOfcrEmployeesListedInd>
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      <CompensationFromOtherSrcsInd>false</CompensationFromOtherSrcsInd>
      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>NURSE ANESTHESIA OF MAINE</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>141 N MAIN ST STE 205</AddressLine1Txt>
            <CityNm>BREWER</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04412</ZIPCd>
          </USAddress>
        </ContractorAddress>
        <ServicesDesc>COVERAGE SERVICES</ServicesDesc>
        <CompensationAmt>14737517</CompensationAmt>
      </ContractorCompensationGrp>
      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>SIMPLIFI</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>5020 NORTHSHORE DRIVE</AddressLine1Txt>
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            <StateAbbreviationCd>AR</StateAbbreviationCd>
            <ZIPCd>72118</ZIPCd>
          </USAddress>
        </ContractorAddress>
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      </ContractorCompensationGrp>
      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>COMPHEALTH INC</BusinessNameLine1Txt>
          </BusinessName>
        </ContractorName>
        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>PO BOX 972651</AddressLine1Txt>
            <CityNm>DALLAS</CityNm>
            <StateAbbreviationCd>TX</StateAbbreviationCd>
            <ZIPCd>753972651</ZIPCd>
          </USAddress>
        </ContractorAddress>
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      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>DAHL CHASE DIAGNOSTIC SERVICES</BusinessNameLine1Txt>
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        <ContractorAddress>
          <USAddress>
            <AddressLine1Txt>417 State St Suite 441</AddressLine1Txt>
            <CityNm>BANGOR</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04401</ZIPCd>
          </USAddress>
        </ContractorAddress>
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      <ContractorCompensationGrp>
        <ContractorName>
          <BusinessName>
            <BusinessNameLine1Txt>WEATHERBY HEALTHCARE</BusinessNameLine1Txt>
          </BusinessName>
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        <ContractorAddress>
          <USAddress>
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          </USAddress>
        </ContractorAddress>
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        <CompensationAmt>4262522</CompensationAmt>
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      <RelatedOrganizationsAmt>6585350</RelatedOrganizationsAmt>
      <GovernmentGrantsAmt>551249</GovernmentGrantsAmt>
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      <TotalContributionsAmt>9579518</TotalContributionsAmt>
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        <Desc>Cafeteria</Desc>
        <BusinessCd>722514</BusinessCd>
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      </ProgramServiceRevenueGrp>
      <ProgramServiceRevenueGrp>
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        <BusinessCd>611710</BusinessCd>
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      </ProgramServiceRevenueGrp>
      <ProgramServiceRevenueGrp>
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      <ProgramServiceRevenueGrp>
        <Desc>Net Patient Care Service</Desc>
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        <FormAndLineReferenceDesc>Part X : FIN48 Footnote</FormAndLineReferenceDesc>
        <ExplanationTxt>Income TaxesNorthern Light Health, its hospitals, and certain other affiliates have been determined by the Internal Revenue Service to be tax-exempt charitable organizations as described in Section 501(c)(3) or 501(c)(2) of the Internal Revenue Code (the Code) and, accordingly, are exempt from federal income taxes on related income pursuant to Section 501(a) of the Code. Accordingly, no provision for federal income taxes has been recorded in the accompanying consolidated financial statements for these organizations.Tax-exempt charitable organizations could be required to record an obligation for income taxes as the result of a tax position they have historically taken on various tax exposure items including unrelated business income or tax status. Under guidance issued by FASB, assets and liabilities are established for uncertain tax positions taken or positions expected to be taken in income tax returns when such positions are judged to not meet the "more-likely-than-not" threshold, based upon the technical merits of the position. Estimated interest and penalties, if applicable, related to uncertain tax positions are included as a component of income tax expense. The Northern Light Health has evaluated its tax position taken or expected to be taken on income tax returns and concluded the impact to be not material.Certain of the Northern Light Health's affiliates are taxable entities. Deferred taxes related to these entities are based on the difference between the financial statement and tax bases of assets and liabilities using enacted tax rates in effect in the years the differences are expected to reverse. The deferred tax assets and liabilities for these entities are not material.</ExplanationTxt>
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      <SupplementalInformationGrp>
        <FormAndLineReferenceDesc>Facility: NL Eastern Maine Medical Cente - Part V, Section B, Line 5</FormAndLineReferenceDesc>
        <ExplanationTxt>The Maine Shared CHNA research team conducted a statewide qualitative assessment among stakeholders to identify and prioritize significant health issues in communities across the state. The assessment, coordinated with the Maine CDC, engaged public health expertise throughout the process. Community outreach was conducted between September 2018 and January 2019. Community forums with residents and service providers were held in the county. All forms of engagement included public forums and key informant interviews. The purpose of this outreach was to gather feedback on data and to identify health priorities, community assets, and gaps in resources to be used in health improvement planning. Local forums were conducted in partnership with the Maine CDC to solicit input from individuals representing populations with health disparities including medically underserved, low-income, or minority populations. The following organizations attended the September 19, 2018 Penobscot County Shared CHNA Community Engagement Forum and provided valuable feedback on the Maine Shared CHNA.Persons representing broad interests of the community who were consulted during the engagement process (the following list was extracted from the Penobscot County CHNA report, pages 27-29): Bangor Area Public Health Advisory Board, Bangor Public Health and Community Services, Bangor Public Health Department, Catholic Charities, Center for Community Inclusion and Disability Studies, University of Maine, Charlotte White Center, Eastern Area Agency on Aging, Health Access Network, Health Equity Alliance, Husson University - Nursing, Maine CDC/DHHS, Maine Quality Counts, Millinocket Regional Hospital, Missionary Sisters of the Immaculate Conception, Northern Light Acadia Healthcare, Northern Light Acadia Hospital, Northern Light Eastern Maine Medical Center, Northern Light Eastern Maine Medical Center Auxiliary, Northern Light Health, Northern Light Home Care &amp; Hospice, Northern Light Sebasticook Valley Hospital, Partners for Peace, Penobscot Community Health Care, Penobscot Valley Hospital, Penquis, Penquis Public Health District, Retiree, St. Joseph Healthcare, St. Joseph Hospital, St. Joseph Internal Medicine, Starboard Leadership, United Methodist Church, United Way of Eastern Maine, University of Maine, University of Maine School of Nursing, University of Maine School of Nursing - Community Nursing 452, U.S. Senator Angus King's Office, Wellspring, Inc.Key informant interview populations identified by the Maine Shared CHNA steering committee included medically underserved and vulnerable populations to ensure their input was heard and captured included:Veterans; Tribal communities; Adults ages 65 and older who are isolated or have multiple chronic conditions; Non-English speakers, undocumented individuals, immigrants, and refugees; Deaf individuals and those with other physical disabilities; Adolescents/youth; LGBTQ; People with mental health conditions and developmental disabilities; Rural individuals; Individuals in substance use disorder recovery/substance use disorder prevention and treatment professionals.The following is a list of organizations who participated in Key Informant Interviews. No Tribal representatives were able to be interviewed. In the future we hope to include this important group in the CHNA process:Alpha One, Androscoggin Home Healthcare + Hospice, Bingham Foundation, Cary Medical Center, Catholic Charities of Maine, Community Concepts, Community Caring Collaborative, Edmund Ervin Pediatric Center, MaineGeneral Health, Equality Maine, Family Medicine Institute, Frannie Peabody Center, Greater Portland Council of Governments, Healthy Acadia, Healthy Androscoggin, Healthy Communities of the Capitol Area, Kennebec Valley Council of Governments, Long Creek Youth Development Center, Maine Access Immigrant Network, Maine Alliance for Addiction and Recovery, Maine Alliance to Prevent Substance Abuse, Maine Chapter Multiple Sclerosis Society, Maine Council on Aging, Maine Migrant Health, Maine Seacoast Mission, Millinocket Chamber of Commerce, National Alliance on Mental Illness, Nautilus Public Health, Northern Light Maine Coast Hospital, Office of Aging and Disability Services, Penquis Community Action Agency, Portland Public Health, Seniors Plus, Sunrise Opportunities, Tri-County Mental Health Services, United Ambulance Service, Veterans Administration Maine Healthcare System, York County Community Action Corporation.</ExplanationTxt>
      </SupplementalInformationGrp>
      <SupplementalInformationGrp>
        <FormAndLineReferenceDesc>Facility: NL Eastern Maine Medical Cente - Part V, Section B, Line 6a</FormAndLineReferenceDesc>
        <ExplanationTxt>The Maine Shared CHNA was conducted through a collaborative effort among Maines four largest health-care systems Central Maine Healthcare, Northern Light Health (legal name Eastern Maine Healthcare Systems), MaineGeneral Health, MaineHealth and the Maine Center for Disease Control and Prevention, an office of the Maine Department of Health and Human Services (DHHS). Northern Light Health member organizations participating in the Shared CHNA included Acadia Hospital, Blue Hill Hospital, CA Dean Hospital, Eastern Maine Medical Center, Inland Hospital, Maine Coast Hospital, Mayo Hospital, Mercy Hospital, Sebasticook Valley Hospital, and AR Gould Hospital.</ExplanationTxt>
      </SupplementalInformationGrp>
      <SupplementalInformationGrp>
        <FormAndLineReferenceDesc>Facility: NL Eastern Maine Medical Cente - Part V, Section B, Line 11</FormAndLineReferenceDesc>
        <ExplanationTxt>The data gathered from the 2019 Shared Community Health Needs Assessment (Shared CHNA) informed Northern Light Eastern Maine Medical Centers Community Health Strategy (Implementation Strategy) developed with input from community stakeholders including those who serve priority populations, the local Public Health District Liaison, local business leaders, and community advocates. Priorities were selected after weighing the severity of each priority area, availability of known and effective interventions, determination that the priority area was un-addressed or under-addressed, and community collaborations underway with Eastern Maine Medical Center. A hospital task force considered the data and identified areas of significant need including priority concerns, intended actions to address the need, programs and resource allocation, planned collaborations, and population of focus. The implementation strategy was presented and adopted by the hospitals board of directors. Northern Light Eastern Maine Medical Center identified five priority areas of focus addressing the significant needs identified in its 2019 CHNA as follows:Mental healthActions taken by Eastern Maine Medical Center to address this priority in FY20: Northern Light Eastern Maine Medical Center engaged in clinical discussions with Northern Light Acadia Hospital to partner on Medication-Assisted Treatment (MAT) coordination of efforts. EMMC added an additional psychiatric-mental health nurse practitioner (PMHNP) at Cutler Health Center, in Orono, to service our patients with behavioral health challenges.Social determinants of healthActions taken by Eastern Maine Medical Center to address this priority in FY20: Northern Light Eastern Maine Medical Center implemented the use of validated two-question screening tool to identify food insecure patients, and established partnership with Good Shepherd Food Bank to enable practices to provide food to patients, and also refer food insecure patients to appropriate resources such as food banks, churches and other community organizations.Substance useActions taken by Eastern Maine Medical Center to address this priority in FY20: Northern Light Eastern Maine Medical Centers eight residents in the EMMC Residency Program completed their MAT training in the first year of residency at EMMC. We are offering MAT services at three locations: Family Medicine &amp; Residency, Orono Primary Care, and Husson Primary Care.Access to careActions taken by Eastern Maine Medical Center to address this priority in FY20: Northern Light Eastern Maine Medical Center opened six of seven primary care practices to new patients utilizing a practice on rotation strategy for new patient assignments. Residency Program is doing double rotation schedule.Physical activity, nutrition, weightActions taken by Eastern Maine Medical Center to address this priority in FY20: Northern Light Eastern Maine Medical Center partnered with Community Based Organizations to provide access to and promote nutritional and/or physical activity options (e.g. Lets Go!, community programs, etc.) at Orono, Hampden, and Bangor school systems. The pandemic created the opportunity to leverage social media to provide continuous outreach and education to our students and prepare them for returning to school and athletic programs.Additional information related to actions taken by Northern Light Eastern Maine Medical Center on the above priorities can be found in their FY20 Progress Report to Our Community at https://northernlighthealth.org/2019-Community-Health-Strategy. Northern Light Eastern Maine Medical Center considered all priorities identified in the Shared CHNA, as well as other sources, through an extensive review process. While the full spectrum of needs is important, Northern Light Eastern Maine Medical Center is currently poised to focus only on the highest priorities identified within the Shared CHNA at this time. The top five priorities identified within the Penobscot County CHNA are being addressed by Eastern Maine Medical Center.</ExplanationTxt>
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        <FormAndLineReferenceDesc>Facility: NL Eastern Maine Medical Cente - Part V, Section B, Line 13h</FormAndLineReferenceDesc>
        <ExplanationTxt>Income Level</ExplanationTxt>
      </SupplementalInformationGrp>
      <SupplementalInformationGrp>
        <FormAndLineReferenceDesc>Facility: NL Eastern Maine Medical Cente - Part V, Section B, Line 16j</FormAndLineReferenceDesc>
        <ExplanationTxt>Response for 7a (list URL) is https://northernlighthealth.org/Eastern-Maine-Medical-CenterResponse for 7b (list URL) is https://northernlighthealth.org/Community-Health-Needs-Assessment/2019-CHNA-ReportsResponse for 10a (list URL) is https://northernlighthealth.org/2019-Community-Health-StrategyResponse for 16a, 16b, 16c (list url) is https://northernlighthealth.org/Eastern-Maine-Medical-Center under "Bill Pay &amp; Financial Assistance".</ExplanationTxt>
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            <BusinessNameLine1Txt>Northern Light Neurology</BusinessNameLine1Txt>
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            <AddressLine1Txt>498 Essex St Suite 105</AddressLine1Txt>
            <CityNm>Bangor</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
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          <FacilityTxt>Med Office Building-physician svc</FacilityTxt>
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            <BusinessNameLine1Txt>Physician Prac in Webber Bld</BusinessNameLine1Txt>
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            <AddressLine1Txt>417 State Street</AddressLine1Txt>
            <CityNm>Bangor</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04401</ZIPCd>
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          <FacilityTxt>Med Office Building-physician svc</FacilityTxt>
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        <OthHlthCareFcltsGrp>
          <BusinessName>
            <BusinessNameLine1Txt>Northern Light Cancer Care</BusinessNameLine1Txt>
          </BusinessName>
          <USAddress>
            <AddressLine1Txt>33 Whiting Hill Road</AddressLine1Txt>
            <CityNm>Brewer</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04412</ZIPCd>
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          <FacilityTxt>Med Office Building-Cancer treatment</FacilityTxt>
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        <OthHlthCareFcltsGrp>
          <BusinessName>
            <BusinessNameLine1Txt>Northern Light Primary Care</BusinessNameLine1Txt>
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          <USAddress>
            <AddressLine1Txt>5721 Cutler Health Center Universit</AddressLine1Txt>
            <CityNm>Orono</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>044695721</ZIPCd>
          </USAddress>
          <FacilityTxt>Ambulatory Care Facility</FacilityTxt>
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        <OthHlthCareFcltsGrp>
          <BusinessName>
            <BusinessNameLine1Txt>Northern Light Surgery</BusinessNameLine1Txt>
          </BusinessName>
          <USAddress>
            <AddressLine1Txt>404 State St Suite 310</AddressLine1Txt>
            <CityNm>Bangor</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04401</ZIPCd>
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          <FacilityTxt>Med Office Building - physician svc</FacilityTxt>
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        <OthHlthCareFcltsGrp>
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            <BusinessNameLine1Txt>Northern Light Pediatric Primary Care</BusinessNameLine1Txt>
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            <AddressLine1Txt>133 Corporate Drive</AddressLine1Txt>
            <CityNm>Bangor</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04401</ZIPCd>
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          <FacilityTxt>Med Office Building - physician svc</FacilityTxt>
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            <BusinessNameLine1Txt>Northern Light Pediatric Endocrinology &amp; Diabetes</BusinessNameLine1Txt>
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            <AddressLine1Txt>133 Corporate Drive</AddressLine1Txt>
            <CityNm>Bangor</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04401</ZIPCd>
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          <FacilityTxt>Med Office Building - physician svc</FacilityTxt>
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          <BusinessName>
            <BusinessNameLine1Txt>Northern Light Primary Care Human Performance Lab</BusinessNameLine1Txt>
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            <CityNm>Orono</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>044695721</ZIPCd>
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            <CityNm>Waterville</CityNm>
            <StateAbbreviationCd>ME</StateAbbreviationCd>
            <ZIPCd>04901</ZIPCd>
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          <FacilityTxt>Med Office Building - physician svc</FacilityTxt>
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      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part I, Line 6a - Related Organization Community Benefit Report</FormAndLineReferenceDesc>
        <ExplanationTxt>The Northern Light Eastern Maine Medical Center community benefit report is contained in an annual community benefit report prepared by Northern LIght Health which is the parent organization of all related organizations.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part I, Line 7 - Explanation of Costing Methodology</FormAndLineReferenceDesc>
        <ExplanationTxt>Ratio of Patient Care Cost-to-Charges is used in calculations.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part III, Line 2 - Methodology Used To Estimate Bad Debt Expense</FormAndLineReferenceDesc>
        <ExplanationTxt>The costing methodology used to determine the amount reported is cost to charge ratio.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part III, Line 4 - Bad Debt Expense</FormAndLineReferenceDesc>
        <ExplanationTxt>Patient and trade accounts receivable are stated at the amount management expects to collect from outstanding balances. See Footnote 2 of the attached financial statements, page 16 to 19 - Revenue Recognition and Patient Accounts Receivable section.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part III, Line 8 - Explanation Of Shortfall As Community Benefit</FormAndLineReferenceDesc>
        <ExplanationTxt>Medicare losses should be treated as a community benefit because the losses are incurred in performing an important public service, and Maine hospitals experience one of the lowest Medicare reimbursement rates in the country.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part III, Line 9b - Provisions On Collection Practices For Qualified Patients</FormAndLineReferenceDesc>
        <ExplanationTxt>All account guarantors who express an inability to pay inpatient and outpatient services will be screened for eligibility for charity care using an application and guidelines established by Northern Light Eastern Maine Medical Center. An account may be reconsidered for charity care at any time when new information is available about a patient's inability to pay.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI, Line 2 - Needs Assessment</FormAndLineReferenceDesc>
        <ExplanationTxt>Food Insecurity Screening in Primary Care and Specialty Care practices. MOU with GSFB in support of food bags provided to those patients in need at time of service, and information for other Community Partners to assist with ongoing Food Insecurity.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI, Line 3 - Patient Education of Eligibility for Assistance</FormAndLineReferenceDesc>
        <ExplanationTxt>Financial assistance and free care for medically necessary services are available to patients who qualify. Posters in patient care areas as well as information and forms on the hospital website outline the guidelines and provide information on how to apply. In recent years, Northern Light Eastern Maine Medical Center engaged in a significant outreach effort to provide both patients and the community information about and assistance with enrolling in the Health Insurance Marketplace and other insurance programs. Additionally, financial counselors are available to assist patients with enrolling in public insurance programs on a routine basis.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI, Line 4 - Community Information</FormAndLineReferenceDesc>
        <ExplanationTxt>Located in Bangor, Maine, Northern Light Eastern Maine Medical Center has a service area comprised of both primary and secondary service areas, together referred to as the total service area. Total service areas (TSAs) are developed by the Northern Light Health Planning department based on neighboring zip codes from which a majority of a hospitals inpatient admissions originate. TSAs can sometimes overlap due to hospital locations or because of the specialty services provided by the hospitals. Northern Light Eastern Maine Medical Center patients are community members from the following counties; Aroostook, Hancock, Kennebec, Knox, Penobscot, Piscataquis, Somerset, Waldo, and Washington. Penobscot Countys demographic and social determinants of health data are provided below for Eastern Maine Medical Center based on the hospitals physical location in Penobscot County.Penobscot County - Demographic Data: American Indian/Alaskan Native 1.1% (1,751), Asian 1.1% (1,724), Black/African American 0.8% (1,174), Hispanic 1.2% (1,895), Some other race 0.2% (258), Two or more races 1.7% (2,571), White 95.1% (145,472). Total county population 152,978.Penobscot County Social Determinants of Health Data: Median household income $45,302, Unemployment rate 4.3%, Individuals living in poverty 16.3%, Children living in poverty 18.3%, 65+ living alone 44.5%, People living in rural areas 57.7%, Food insecurity 16.2%.Other hospitals serving the Northern Light Eastern Maine Medical Center community: Based on the State of Maines definition of hospital service area, Northern Light Eastern Maine Medical Centers community is served by an additional two other hospitals, Northern Light Acadia Hospital and St. Joseph Hospital per Hospital Service Area (HSA) designation. Additionally, the Health Resources &amp; Services Administration designated Eastern Maine Medical Centers service area as having a total of 24 medically underserved areas/populations.Northern Light Eastern Maine Medical Centers patients also include community members from a number of other counties where their HSAs are designated as having both medically underserved populations and medically underserved areas: Aroostook County has four hospitals; Hancock County has three hospitals; Kennebec County has two hospitals; Knox County has one hospital; Penobscot County has five hospitals including EMMC); Piscataquis County has two hospitals; Somerset County has two hospitals; Waldo County has one hospital; Washington County has two hospitals.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI, Line 5 - Promotion of Community Health</FormAndLineReferenceDesc>
        <ExplanationTxt>Northern Light Eastern Maine Medical Center furthers its exempt purpose by promoting the health of the community through the following grant activity in FY20:Community Health Education: Maternal Child Health- Perinatal and Neonatal Education - Perinatal and Neonatal Education; Maine Lung Cancer Prevention (Tobacco Cessation) - Integrate evidence-based smoking cessation services into patient-provider visits to discuss lung cancer screening.Community Based Clinical Services: Pediatrics Specialty Clinics Genetics Clinics; Cleft Lip Cleft Palate Grant - Cleft Lip Cleft Palate Clinics; MAKWI-Wabanaki Intertribal Initiative to Recovery; Cystic Fibrosis clinicsHealth Care Support Services: Ebola - Ensure Ebola Hospitals are prepared to receive, isolate, assess, and provide quality care to PUICommunity Support: Chempack Grant Maintain a Plain Old Telephone System lineNorthern Light Eastern Maine Medical Center (EMMC) is a collaborative organization led by a volunteer board of directors whose members reside in the organizations service area. The organization extends medical staff privileges to qualified physicians in the community. EMMCs physicians provide itinerant specialty care services in smaller hospitals throughout the region in order to ease the burden for patients who would otherwise need to travel for care. EMMC participates in community-wide coalitions to address the regions most important health needs, including opioid abuse, and a local community health advisory council to influence public health decision making. As a nonprofit health organization, EMMC coordinates several initiatives designed to improve community health. EMMC invests in research through its Clinical Research Center and research initiatives at its cancer and heart care centers. The organization ensures the future of care in the region by providing medical education to future family medicine doctors, nurses, and other medical professionals. EMMC continues to improve the health status of youth through the Way to Optimal Weight (WOW) program for children, a program that coaches children with morbid obesity to address their weight and the resulting health issues by improving eating and fitness habits, boosting self-esteem, and engaging in family coaching. EMMC supports a health literacy initiative to improve the ability of those with low levels of literacy to access help. The goal of this program is to enhance patients understandings of discharge instructions, medication compliance, and other information, and, ultimately, to improve health outcomes.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI, Line 6 - Affilated Health Care System</FormAndLineReferenceDesc>
        <ExplanationTxt>The 2019 Maine Shared Community Health Needs Assessment (CHNA) was conducted by Northern Light Health in collaboration with several member/affiliated hospitals and the many public health and community organizations across the state. The Maine Shared CHNA informs initiatives to promote community health across the system as well as within each member hospitals local service area. Each member hospital adopted a local implementation strategy referred to as a Community Health Strategy and annual community health improvement plans, tailored to meet local needs.Northern Light Eastern Maine Medical Center (EMMC) has a local implementation strategy and community health improvement plan tailored to meet the needs of the communities it serves. While EMMC is responsible for the development and implementation of this plan, the organization works closely with community health professionals from other NLH member hospitals to address state-wide health concerns and share ideas and best practices.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI, Line 7 - States Filing of Community Benefit Report</FormAndLineReferenceDesc>
        <ExplanationTxt>N/A</ExplanationTxt>
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        <BonusFilingOrganizationAmount>16799</BonusFilingOrganizationAmount>
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        <PersonNm>Stephen R Thompson MD</PersonNm>
        <TitleTxt>Orthopedic Surgeon</TitleTxt>
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        <PersonNm>Tim Dentry PresidentCEO</PersonNm>
        <TitleTxt>Ex-Officio</TitleTxt>
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        <PersonNm>Wayne R Waterman MD</PersonNm>
        <TitleTxt>Neurosurgeon</TitleTxt>
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        <BonusFilingOrganizationAmount>375</BonusFilingOrganizationAmount>
        <OtherCompensationFilingOrgAmt>24486</OtherCompensationFilingOrgAmt>
        <DeferredCompensationFlngOrgAmt>23127</DeferredCompensationFlngOrgAmt>
        <NontaxableBenefitsFilingOrgAmt>28128</NontaxableBenefitsFilingOrgAmt>
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      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part I, Line 1a: Relevant information in regards to selections on 1a.</FormAndLineReferenceDesc>
        <ExplanationTxt>The following received an employee stipend of $130 towards a fitness center: John D. Klemperer, MD, highly compensated employee Marc D. Edelman, officer Michael Reid, officer The benefit is available for all employees. The NL EMMC Employee Wellness Department structured a Fitness Center Network for NL EMMC employees. Any NL EMMC employee who participates in wellness activities at an NL EMMC Fitness Center Network health club or health facility shall receive a discount at the facility, and will be reimbursed for their participation by NL EMMC on a bi-weekly or yearly basis at one facility.The following received a wellness program incentive:Marc Edelman, officer $342 James Jarvis, officer 400 Michael J. Reid, officer 400Kathryn Rutledge, trustee 130 Deborah M. Sanford, officer 400 The benefit is available for all employees.</ExplanationTxt>
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        <PurposeDesc>Refund 2010A Issue</PurposeDesc>
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      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Part VI</FormAndLineReferenceDesc>
        <ExplanationTxt>Part II, Line 3, Column A, does not equal Part I, line A, column E as a result of other sources of funds from equity from Maine Care Settlement, dialysis sale, already spent funds, and contributions from operations totaling $40,895,707. Part II, Line 3, Column B, does not equal Part I, line a, column E as a result of other sources of funds from DSF-Interest, DSF-Principle, and DSRF balance totalling $8,092,178.Part IV, Line 2c, Column A, date the rebate computation was performed - 2/19/2020.</ExplanationTxt>
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        <TransactionDesc>DCPA-Pathology servi</TransactionDesc>
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        <TransactionDesc>MHA membership dues</TransactionDesc>
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      <BusTrInvolveInterestedPrsnGrp>
        <NameOfInterested>
          <PersonNm>Rosalie Davis</PersonNm>
        </NameOfInterested>
        <RelationshipDescriptionTxt>fam mem=officer</RelationshipDescriptionTxt>
        <TransactionAmt>30680</TransactionAmt>
        <TransactionDesc>compensation</TransactionDesc>
        <SharingOfRevenuesInd>false</SharingOfRevenuesInd>
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        <RelationshipDescriptionTxt>officer=brd mem</RelationshipDescriptionTxt>
        <TransactionAmt>100785</TransactionAmt>
        <TransactionDesc>University of ME educatio</TransactionDesc>
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      <BusTrInvolveInterestedPrsnGrp>
        <NameOfInterested>
          <PersonNm>Tracey Whitten</PersonNm>
        </NameOfInterested>
        <RelationshipDescriptionTxt>brd mem=brd mem</RelationshipDescriptionTxt>
        <TransactionAmt>163548</TransactionAmt>
        <TransactionDesc>Husson Univ-nurse prog as</TransactionDesc>
        <SharingOfRevenuesInd>false</SharingOfRevenuesInd>
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      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Schedule L, Part V Supplemental Information</FormAndLineReferenceDesc>
        <ExplanationTxt>Richard Riemersma, MD, board member is a director of Dahl Chase Pathology Assoc (DCPA) board. NL EMMC had business transactions with DCPA to provide pathology services during the fiscal year.Mary M. Hood, board member/officer is a board member of Maine Hospital Association.Rosalie Davis is a family member of an officer and is an employee of Northern Light Eastern Maine Medical Center.Mary M. Hood, board member/officer is a board member of University of Maine Systems. NL EMMC had business transactions with University of Maine Systems to provide educational/tuition services during the fiscal year.Tracey Whitten, board member is board member of Husson University. NL EMMC had business transactions with Husson University to provide nursing program assistance during the fiscal year.</ExplanationTxt>
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      <OtherNonCashContriTableGrp>
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        <Desc>Golf Balls</Desc>
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        <NonCashCheckboxInd>X</NonCashCheckboxInd>
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        <Desc>Prosthetics</Desc>
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        <Desc>Toys</Desc>
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        <MethodOfDeterminingRevenuesTxt>FMV</MethodOfDeterminingRevenuesTxt>
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        <NonCashCheckboxInd>X</NonCashCheckboxInd>
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        <MethodOfDeterminingRevenuesTxt>FMV</MethodOfDeterminingRevenuesTxt>
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      <OtherNonCashContriTableGrp>
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        <Desc>Wigs</Desc>
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        <MethodOfDeterminingRevenuesTxt>FMV</MethodOfDeterminingRevenuesTxt>
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      <AnyPropertyThatMustBeHeldInd>false</AnyPropertyThatMustBeHeldInd>
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      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part III, Line 4d: Other Program Services Description</FormAndLineReferenceDesc>
        <ExplanationTxt>OTHER PROGRAM SERVICES 4: Jenica Achey, CNA Northern Light Continuing Care, Lakewood Caring for elderly residents at Northern Light Continuing Care, Lakewood is an enormous responsibility that Jenica Achey understands all too well. She works with a vulnerable population, and is living with someone at high risk. Jenica, who rarely leaves her house except for work, canceled out of state travel plans to ensure her family and Lakewood residents are safe. For me, its the gratitude that they all show. You can see it in their faces when you put on their make-up or help them pick out an outfit. During COVID-19, as residents can only communicate with family through closed windows, by phone, or electronically, she says its more important than ever to show comfort and compassion. They cant see your smile with a mask over your face, but your eyes smile too. And they can see that. And that helps them. Jenica Achey, CNAShane Mack Mcpherson Psychiatric Technician Northern Light Acadia Hospital Mack Mcpherson says his co-workers are like his extended family, and they pulled together even more during the extraordinary challenges of running a psychiatric hospital during a global pandemic. Were in the business of working with people who are in some form of crisis, either medical needs or mental health needs. Its just what we do naturally. As a psych tech, Mack considers his job to do what needs to be done to support patients and clinicians. He says the only change for him during COVID-19 is that hes helping other staff with needs too. Hes cleaning, doing small repairs, getting batteries for a thermometer, whatever is needed. The most challenging part of the pandemic for Mack personally is not having face-to-face interactions with co-workers. Acadia is known for being able to recognize when somebody on the team is having a rough day or a rough couple of days. And, we are great at surprising them with their favorite candy or coffee, or writing a card. Shane Mack McphersonCassie CraigParamedic Northern Light Medical Transport Since the start of the pandemic, when a 911 call comes into Northern Light Medical Transport, the caller is screened to see if the patient has COVID-19 symptoms. That way, Cassie Craig knows if she must suit up in full gear, including respirator masks, goggles, gloves, and gowns. This adds some time to the response, but is an important step to protect her and her co-workers, to stop the spread of the virus, and to make sure she can continue her job. She also makes sure to wash her clothes at the station in order to limit any exposure to family members. I would come to work in a pandemic as I would come to work on a Tuesday, this is the job that I signed up for. Its become more difficult lately, but Im going to come to work anyway. Im here to do my job. Cassie CraigBrent Watson, RN, BSN, MLT, CEN, CFRNDirector of Nursing for Emergency Department / Laboratory Services As the director of the Emergency Department at Northern Light Mayo Hospital, Brent Watson spent long hours informing people of evolving CDC guidelines in the early stages of the COVID pandemic. He also spent considerable time traveling to Northern Light Eastern Maine Medical Center to study how they were equipped to handle a potential influx of patients. Since Mayos emergency staff is relatively small, he cross-trained other Mayo nursing staff to work in the Emergency department. Personally, I wouldnt consider myself a hero in any aspect; this is something I signed up for. I am a professional nurse. I love taking care of people; I love taking care of the community in which I live. Brent Watson, RN, BSN, MLT, CEN, CFRNMatt GrantCardiopulmonary Respiratory TherapistNorthern Light Mayo Hospital Matt Grant is one of two full-time respiratory therapists at Northern Light Mayo. Understanding that COVID-19 is a respiratory virus, he knew his services would be in demand if there were an influx of patients. So, he also spent time training staff to make sure they were ready. Both Brent and Matt say its all part of the job, even in a global pandemic. People have been very appreciative, and Id be remiss not to acknowledge that, but I dont consider myself a hero. We havent been hit as hard as some hospitals across the country. They are working nonstop overtime and going out and being in the face of this. I would consider myself lucky, but I wouldnt consider myself a hero by any means. Matt GrantTiffany BennerClinical SupervisorNorthern Light Maine Coast Hospital As a supervisor, Tiffany Benner says the most challenging part of the pandemic was when she didnt have immediate answers for staff. Early on, there were many unknowns would they have enough personal protective equipment? How long would this last? Would there be staff reassignments? She learned to communicate what she knew when she knew it, which helped alleviate fears. She did have a very well laid out plan at home. Once the pandemic reached her county, she would not leave the house, except for work, and her newlywed husband would do the shopping. "I dont think of myself as a hero. I didnt decide to become a nurse because I thought in 2020 there would be a worldwide pandemic, and it would look awesome when I leave work. I do my job because I like to help people. I like to help the community. Tiffany BennerTammy Violette, RNDirector, Physician PracticesNorthern Light Eastern Maine Medical Center In regular times, Tammy Violettes job involves supporting clinical services and staff of Northern Light Eastern Maine Medical Centers Primary Care. But since COVID-19, she has also become an expert in swab and go sites screening and testing people for COVID-19. Tammy helped coordinate staff at the testing site, which was a partnership with the City of Bangor, EMMC, St. Joseph Hospital, and Penobscot Community Health Care (PCHC). How was traffic going to flow? What type of staff were we going to use? How were the swabs going to get collected? How are they going to be housed? So, there was a lot of logistics in terms of details, she explains. Everyone in our community, our eyes have been opened to everyday heroes. Individuals that continue to keep the grocery store stocked so that people can eat during this time. I think that we all just have to remember that were in this together, and we should be thankful for the efforts of all. Tammy Violette, RNLisa Boutwell, PTAPhysical Therapist Assistant Northern Light Sebasticook Valley Hospital Physical Therapy was a service that completely shut down at the start of the pandemic. Lisa Boutwell, PTA went from seeing patients in outpatient rehabilitation to staffing Northern Light Sebasticook Valley Hospitals drive-up site to screening and testing patients. As a runner, she took the test bag from providers administering the tests to the hospital or lab. Lisa is one of many healthcare staff members who stepped up to serve the community in all kinds of ways, in all kinds of weather. One day out in the testing tent, it was very windy, the walls were blowing in. We also had a snowstorm and large snow piles outside of the tent, but we made do, and our community was safer because of it. Lisa Boutwell, PTAA Leader to HeroesA good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves. Eleanor Roosevelt A leader who empowers others to act decisively is precisely the type of leader a healthcare system needs during a global pandemic. As the coronavirus began forcing the state of Maine to shut down, Tim Dentry was settling in as president and CEO of Northern Light Health and facing an immediate crisis that would put his experience and leadership skills to the test. On March 24, I was offered the position. It was announced on March 25, and April 1 is when I began these responsibilities, Dentry explains. He had already been with Northern Light Health as chief operating officer for three years and was very familiar with the system. Also, he spent several years in Western Africa and the Middle East working to improve healthcare systems for Johns Hopkins University. During the Ebola outbreak, I was in Abu Dhabi, the United Arab Emirates. The Ministry of Health advised us on a Thursday that this is a big issue, and they want us to be the chosen hospital for Ebola response, and by Sunday, we had our first patient, recalls Tim. That experience helped Tim when the first case of COVID-19 appeared in Maine. By the time the state had issued stay-at-home orders, Northern Light Health had already enacted its Incident Command team and its supply chain team had already started preparing for a nationwide shortage of personal protective equipment (PPE). Information Systems and Operational Excellence teams worked to increase delivery of healthcare services through telehealth. Under Tims leadership, Northern Light Health also set up alternative care sites and COVID-19 screening sites. I spent a lot of my time doing what Im doing now, getting out and talking t</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 2: Description of Business or Family Relationship of Officers, Directors, Et</FormAndLineReferenceDesc>
        <ExplanationTxt>Robert Ziegelaar, board member and Eric Hafener, officer are board members of Challenger Center of Maine.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 4: Description of Significant Changes to Organizational Documents</FormAndLineReferenceDesc>
        <ExplanationTxt>Amended Bylaws as follows: (1)Amended Article III (Board), Section 2 (Number and Tenure; Qualifications), Section 2b (Remaining Elected Board Members) removed notation of an Auxiliary board seat.(2)Amended Article III (Board), Section 2 (Number and Tenure; Qualifications), Subsection c (Active Medical Staff Board Seats) removed subsection c(b) - The Board of the Auxiliary shall submit the name of one of its members who qualifies as independent as provided below to the [Nominating Committee], which shall either submit the name to the full Board of the Medical Center for election as a Trustee or refer it back to the Auxiliary for reconsideration. The individual so elected to the Auxiliary seat will serve a three-year term and may be re-elected, provided however that the individual shall cease serving as a Trustee when no longer a Director of the Auxiliary</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 6: Explanation of Classes of Members or Shareholder</FormAndLineReferenceDesc>
        <ExplanationTxt>Eastern Maine Medical Center d/b/a Northern Light Eastern Maine Medical Center (the "Corporation") is a Maine nonprofit corporation. Eastern Maine Healthcare Systems d/b/a Northern Light Health ("NLH"), also a Maine nonprofit corporation, is the sole voting corporate member of the Corporation.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 7a: How Members or Shareholders Elect Governing Body</FormAndLineReferenceDesc>
        <ExplanationTxt>Each year at their annual meeting, the directors elect replacements for those directors whose terms are expiring Election of directors is subject to ratification by the NLH Board of Directors.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 7b: Describe Decisions of Governing Body Approval by Members or Shareholders</FormAndLineReferenceDesc>
        <ExplanationTxt>The NLH President has authority to appoint and remove the SVP, President of the Corporation. NLH also has joint and superior authority to approve, disapprove or initiate action with respect to the following matters: I. amendments to the corporations Articles of Incorporation or Bylaws;II. changes in legal form of organization of the Corporation;III. election of the Directors/Trustees of the Corporation;IV. action concerning the Corporations operating budget and capital expenditures;V. the Corporations acquisition of assets or assumption of liabilities of an unaffiliated third party;VI. transfer of 5% or more of the assets of the Corporation;VII. financing transactions concerning the Corporation; VIII. merger, consolidation, sale, lease, mortgage, pledge or other disposition of all or substantially all assets of the Corporation; IX. add or revise a health care service of the Corporation;X. discontinue or close a health care service of the Corporation;XI. action concerning the Corporations role in the NLH Strategic Plan;XII. action concerning the Corporations participation in key strategic affiliations with third parties not affiliated with NLH; andXIII. dissolution of the Corporation.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 11b: Form 990 Review Process</FormAndLineReferenceDesc>
        <ExplanationTxt>Form 990 is reviewed by the SVP of Finance. It is also provided to each board member either electronically or in hard copy with an opportunity to ask questions prior to filing with the IRS.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 12c: Explanation of Monitoring and Enforcement of Conflicts</FormAndLineReferenceDesc>
        <ExplanationTxt>The organization requests updates of potential conflicts and relationships from the officers and Board members on an annual basis. The request requires disclosure of all business relationships, board memberships, and family relationships. A database is maintained that is compared to payroll records and the accounts payable vendor list to identify any potential conflicts of interest. Transactions are reviewed for reasonableness as an arm's length transaction. The first agenda item for board meetings and board committee meetings is for members to declare any conflict of interest with upcoming agenda items or deliberations. At any point when consideration is being given to purchase/contract with a party in interest, the member with the conflict is either excused from the discussion and consideration process or abstains from voting on the matter. All transactions identified with parties in interest are disclosed within the Form 990. All are deemed to be arm's length transactions.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 15a: Compensation Review &amp; Approval Process - CEO, Top Management</FormAndLineReferenceDesc>
        <ExplanationTxt>The SVP, President of Northern Light Eastern Maine Medical Center and the system Chief Executive Officer (CEO) who serves on the board ex-officio are employed by the system parent, Eastern Maine Healthcare Systems d/b/a Northern Light Health (NLH). The NLH Executive Performance Management Committee (the Committee) is responsible to monitor and evaluate the performance of the NLH CEO. It shall have authority to set the compensation of the NLH CEO, and to review the recommendations of the NLH CEO with respect to the compensation of the Presidents of the Member Organizations and other key management personnel. The Committee is comprised entirely of independent Directors per NLH bylaws.Process:The Committee meets regularly throughout the fiscal year at the discretion of the Committee chair as well as on call of the Chair of the NLH board. In carrying out its duties pursuant to the Bylaws, the Committee:- Assures that the executive compensation program is administered in a manner consistent with the NLH executive compensation philosophy.- Reviews and updates the NLH executive compensation philosophy which serves as the foundation on which all current and future executive compensation decisions are made.- Assures that value of compensation provided by NLH does not exceed the value of services provided by the executive.- Reviews annual incentive compensation criteria for eligible executives, as defined by the NLH CEO.- Reviews periodic compensation survey information and provides expert input to proposed changes to the executive compensation program.- Assures that a formal and timely performance management system is in place for executives.- Reviews incentive compensation criteria scoring and associated pay schedules for officers and key employees.- Provides any public statements regarding executive compensation practices at NLH deemed appropriate.- Maintains minutes of the meetings and communicates actions to the NLH Board of Directors.To accomplish this, the committee uses an external consultant with access to comparative data from independent sources and include national as well as regional data points. The NLH CEO reviews all direct report compensation actions with the committee. In addition, the NLH CEO ensures that any subsidiary policies and practices governing executive compensation are consistent with the committee's philosophy and practices statement.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 15b: Compensation Review and Approval Process for Officers and Key Employees</FormAndLineReferenceDesc>
        <ExplanationTxt>Compensation of other officers and key employees of the organization is established by the Human Resources department who utilize external market research to establish compensation ranges for specific positions. The compensation of officers and key employees are reviewed by the system CEO and EMMC Executive &amp; Finance committee. On an annual basis, the compensation ranges are compared to the updated survey information. The hiring manager will determine where the employee will fall within the ranges established by the Human Resources department based on experience and credentials.</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Form 990, Part VI, Line 19: Other Organization Documents Publicly Available</FormAndLineReferenceDesc>
        <ExplanationTxt>Northern Light Eastern Maine Medical Center makes its governing documents, conflict of interest policy and financial statements available to the public upon request.</ExplanationTxt>
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      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Other Changes In Net Assets Or Fund Balances - Other Increases</FormAndLineReferenceDesc>
        <ExplanationTxt>Equity transfer from EMHS = $1396257</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Other Changes In Net Assets Or Fund Balances - Other Decreases</FormAndLineReferenceDesc>
        <ExplanationTxt>Net Change in Funds Held at Affiliates = -$2196036</ExplanationTxt>
      </SupplementalInformationDetail>
      <SupplementalInformationDetail>
        <FormAndLineReferenceDesc>Other Changes In Net Assets Or Fund Balances - Other Decreases</FormAndLineReferenceDesc>
        <ExplanationTxt>Post Retirement Health Benefit FAS158 = -$21966554</ExplanationTxt>
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      <IdRelatedTaxExemptOrgGrp>
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      <IdRelatedTaxExemptOrgGrp>
        <DisregardedEntityName>
          <BusinessNameLine1Txt>Maine Coast Medical Realty</BusinessNameLine1Txt>
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        <USAddress>
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          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
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        <DirectControllingEntityName>
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      <IdRelatedTaxExemptOrgGrp>
        <DisregardedEntityName>
          <BusinessNameLine1Txt>Beacon Rural Health LLC</BusinessNameLine1Txt>
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        <USAddress>
          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
          <CityNm>Brewer</CityNm>
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      <IdRelatedTaxExemptOrgGrp>
        <DisregardedEntityName>
          <BusinessNameLine1Txt>Beacon Health ACO Holdings LLC</BusinessNameLine1Txt>
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          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
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          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
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          <AddressLine1Txt>100 Waterman Dr</AddressLine1Txt>
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          <BusinessNameLine1Txt>1037 West Main Street LLC</BusinessNameLine1Txt>
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          <AddressLine1Txt>100 Waterman Drive 4th Floor</AddressLine1Txt>
          <CityNm>South Portland</CityNm>
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        <EIN>463807922</EIN>
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          <BusinessNameLine1Txt>Park East Villa LLC</BusinessNameLine1Txt>
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        <USAddress>
          <AddressLine1Txt>100 Waterman Dr</AddressLine1Txt>
          <CityNm>South Portland</CityNm>
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          <ZIPCd>04106</ZIPCd>
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        <EIN>833527254</EIN>
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          <BusinessNameLine1Txt>Affiliated Healthcare Systems AHS</BusinessNameLine1Txt>
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          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
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        <PrimaryActivitiesTxt>Holding co.</PrimaryActivitiesTxt>
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          <BusinessNameLine1Txt>EMHS</BusinessNameLine1Txt>
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      </IdRelatedOrgTxblCorpTrGrp>
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          <BusinessNameLine1Txt>Affiliated Healthcare Management</BusinessNameLine1Txt>
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        <USAddress>
          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
          <CityNm>Brewer</CityNm>
          <StateAbbreviationCd>ME</StateAbbreviationCd>
          <ZIPCd>04412</ZIPCd>
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        <EIN>010349339</EIN>
        <PrimaryActivitiesTxt>Hlthcr mgmt</PrimaryActivitiesTxt>
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        <EntityTypeTxt>C</EntityTypeTxt>
        <ControlledOrganizationInd>false</ControlledOrganizationInd>
      </IdRelatedOrgTxblCorpTrGrp>
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          <BusinessNameLine1Txt>Affiliated Laboratory Inc</BusinessNameLine1Txt>
        </RelatedOrganizationName>
        <USAddress>
          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
          <CityNm>Brewer</CityNm>
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          <ZIPCd>04412</ZIPCd>
        </USAddress>
        <EIN>010381283</EIN>
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        <EntityTypeTxt>C</EntityTypeTxt>
        <ControlledOrganizationInd>false</ControlledOrganizationInd>
      </IdRelatedOrgTxblCorpTrGrp>
      <IdRelatedOrgTxblCorpTrGrp>
        <RelatedOrganizationName>
          <BusinessNameLine1Txt>Beacon Direct</BusinessNameLine1Txt>
        </RelatedOrganizationName>
        <USAddress>
          <AddressLine1Txt>43 Whiting Hill Road</AddressLine1Txt>
          <CityNm>Brewer</CityNm>
          <StateAbbreviationCd>ME</StateAbbreviationCd>
          <ZIPCd>04412</ZIPCd>
        </USAddress>
        <EIN>371864965</EIN>
        <PrimaryActivitiesTxt>Healthcare Self-funded TPA</PrimaryActivitiesTxt>
        <LegalDomicileStateCd>ME</LegalDomicileStateCd>
        <DirectControllingEntityName>
          <BusinessNameLine1Txt>EMHS</BusinessNameLine1Txt>
        </DirectControllingEntityName>
        <EntityTypeTxt>C</EntityTypeTxt>
        <ControlledOrganizationInd>false</ControlledOrganizationInd>
      </IdRelatedOrgTxblCorpTrGrp>
      <ReceiptOfIntAnntsRntsRyltsInd>false</ReceiptOfIntAnntsRntsRyltsInd>
      <GiftGrntOrCapContriToOthOrgInd>false</GiftGrntOrCapContriToOthOrgInd>
      <GiftGrntCapContriFromOthOrgInd>false</GiftGrntCapContriFromOthOrgInd>
      <LoansOrGuaranteesToOtherOrgInd>false</LoansOrGuaranteesToOtherOrgInd>
      <LoansOrGuaranteesFromOthOrgInd>false</LoansOrGuaranteesFromOthOrgInd>
      <DivRelatedOrganizationInd>false</DivRelatedOrganizationInd>
      <AssetSaleToOtherOrgInd>false</AssetSaleToOtherOrgInd>
      <AssetPurchaseFromOtherOrgInd>false</AssetPurchaseFromOtherOrgInd>
      <AssetExchangeInd>false</AssetExchangeInd>
      <RentalOfFacilitiesToOthOrgInd>false</RentalOfFacilitiesToOthOrgInd>
      <RentalOfFcltsFromOthOrgInd>true</RentalOfFcltsFromOthOrgInd>
      <PerformOfServicesForOthOrgInd>true</PerformOfServicesForOthOrgInd>
      <PerformOfServicesByOtherOrgInd>true</PerformOfServicesByOtherOrgInd>
      <SharingOfFacilitiesInd>false</SharingOfFacilitiesInd>
      <PaidEmployeesSharingInd>false</PaidEmployeesSharingInd>
      <ReimbursementPaidToOtherOrgInd>true</ReimbursementPaidToOtherOrgInd>
      <ReimbursementPaidByOtherOrgInd>false</ReimbursementPaidByOtherOrgInd>
      <TransferToOtherOrgInd>false</TransferToOtherOrgInd>
      <TransferFromOtherOrgInd>true</TransferFromOtherOrgInd>
    </IRS990ScheduleR>
  </ReturnData>
</Return>