2021-06-08T06:12:33-07:00 2020-12-31 201403280 FULTON & KOZAK CPA 7187 JONESBORO RD STE 100A MORROW GA 30260 990 2020-01-01 954378084 OPERATION HOPE INC OPER 4049412919 191 PEACHTREE STREET NE ATLANTA GA 30303 BRIAN BETTS PRESIDENT/CFO 2021-06-07 true BRIAN BETTS 999009999 SHEILA M KOZAK CPA P00687026 7709614200 2 AAL1 IAL1 FAL1 2020 2022-09-23 18:48:47Z 191 PEACHTREE STREET NE 3840 ATLANTA GA 30303 25977585 false X WWW.OPERATIONHOPE.ORG X 1992 CA Operation hope is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults. 10 9 214 255 0 18619174 25956479 0 1689 3106 17295 18000 18638158 25977585 1866947 1698236 0 12526992 13675539 0 862995 4009804 3934062 18403743 19307837 234415 6669748 16198890 21688476 7323604 6145521 8875286 15542955 Operation hope is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults. false false 14964416 1551535 Adult HOPE Inside gives clients the resources to improve their financial situations. Through our 700-credit score initiative, we approve clients as soon as they seek assistance, commit to the resolution of primary credit denial factors, and work to raise FICO scores on average of 34 points over 6-11 months and 47 points over 12+ months of active counseling. Programs offered: Financial Literacy Workshops, Entrepreneurial Training and counseling for Foreclosure Prevention, Money Management, Homeownership, Small Business and Credit. In 2020, HOPE provided 174,876 adult services in 157 HOPE Inside locations, representing 726% growth over the last 6 years. 1151109 146701 Disaster HOPE is a national partner of FEMA addressing financial disaster preparedness, response and recovery. Other disaster partners include the American Red Cross, the Economic Development Administration (EDA), corporations and other volunteer organizations. Since 2001, HOPE has helped over 1.4 million individuals with pre-disaster financial preparedness and counseling, and post disaster financial recovery and FEMA application assistance to families affected in 148 major disasters across 30 states and Puerto Rico. In 2020, HOPE provided 62,847 disaster recovery services. 328888 Youth HOPEs Banking on our Future (BOOF) program has operated in 304 U.S. cities and 3 provinces in South Africa and has educated over 1 million youth. The program is the recipient of the 11th John Sherman Award for Financial Education given by the US Treasury Department. HOPEs Business in A Box Academies (HBIABA) is a national initiative to harness the economic energy of Youth and bring positive role models into underserved communities. In 2020, HOPE provided 4,048 youth financial educational services. 16444413 true true false false false false false false false false true false false false false true true false false false false false false false false false false false true true false false false false false false false true false false false false true false false false false true 24 0 false 214 true false true OC false false false false false 0 false false false false false false false X 10 9 false false false false false false false true true false false true true true true true true true true false AK AL AR CA CO CT DC FL GA HI IL KS KY MA MD ME MI MN MO MS NC ND NH NJ NM NV NY OH OK OR PA RI SC TN UT VA WA WI WV X X X BRIAN BETTS PRESIDENT CFO 4049412920 191 PEACHTREE ST STE 3840 ATLANTA GA 30303 JOHN BRYANT Chairman/CEO 40.00 0.00 X X 798604 0 16296 BRIAN BETTS PRESIDENT/CFO 40.00 0.00 X 283852 0 12535 RACHAEL DOFF SEVP/CAO 40.00 0.00 X 247632 0 9613 LANCE TRIGGS EVP, PROGRAMS 40.00 0.00 197261 0 7309 MARY HAGERTY EVP, PARTNERSHIP 40.00 0.00 190133 0 13780 KEVIN BOUCHER EVP, RELATIONSHIP MANAGEMENT DIRECT 40.00 0.00 161229 0 802 ELAINE HUNGENBERG EVP, HOPE RESEARCH 40.00 0.00 145832 0 5202 JENA ROSCOE SVP GOVT AFFAIRS 40.00 0.00 125229 0 6194 CARYN ANDERSON SVP, MKTG & COMM 40.00 0.00 101770 0 5940 LISA BORDERS BOARD MEMBERS 1.00 0.00 X 0 0 0 MICHAEL AROUGHETI BOARD MEMBER 1.00 0.00 X 0 0 0 BRYAN JORDAN BOARD MEMBER 1.00 0.00 X 0 0 0 JEFF SCHMID BOARD MEMBER 1.00 0.00 X 0 0 0 JED YORK BOARD MEMBER 1.00 0.00 X 0 0 0 TIMOTHY WENNES BOARD MEMBER 1.00 0.00 X 0 0 0 BRAD HANSON BOARD MEMBER 1.00 0.00 X 0 0 0 FRANK MARTELL BOARD MEMBER 1.00 0.00 X 0 0 0 STEPHEN RYAN ESQ BOARD MEMBER 1.00 0.00 X 0 0 0 2251542 77671 9 false true false ROB MCGREW 8306 WILSHIRE BLVD SUITE 484 BEVERLY HILLS CA 90211 CONSULTATION 132000 JODI SMITH 8033 W SUNSET BLVD 1021 LOS ANGELES CA 90046 DIGITAL PROGRAM 135500 IRFAN JAFREY 400 E SOUTH WATER ST 2801 CHICAGO IL 60601 SOCIAL MEDIA 114097 3 3998144 21958335 19627 25956479 0 3106 3106 0 0 18000 18000 18000 18000 0 0 0 0 0 25977585 21106 0 1698236 1698236 0 0 2329214 1177104 652898 499212 0 9694702 9422490 149446 122766 0 826953 761554 33736 31663 824670 729072 53653 41945 0 23158 23158 121960 121960 0 0 0 621047 432303 161969 26775 245570 215843 29727 304745 236361 41951 26433 0 0 202874 82088 120786 113755 73205 40550 0 296341 296341 264617 264617 0 434212 424834 6978 2400 174166 140043 23476 10647 CONTRACT LABOR 584120 329585 234121 20414 COMPUTER EXPENSES 250714 194455 34513 21746 TELECOMMUNICATION 192084 155479 24545 12060 Postage and Shipping 49440 38346 6806 4288 55259 37074 16089 2096 19307837 16444413 2000429 862995 805785 2124052 1250027 4777077 12088342 12928326 0 0 0 0 0 54460 99421 4082494 2362246 1991880 1720248 30956 0 0 0 8396 8396 16198890 21688476 1686268 1256526 5637336 4888995 7323604 6145521 X -6052967 -767116 14928253 16310071 8875286 15542955 16198890 21688476 X 6669748 5671 -7750 X false true X true true true X 15351182 16382671 18672742 18619174 25956479 94982248 0 0 15351182 16382671 18672742 18619174 25956479 94982248 30266669 64715579 167 264 13689 21106 35226 0 -13834 9242 1321 5295 2024 95019498 0.68110 0.70780 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 783236 776945 6291 3256673 1542716 1713957 42585 42585 1720248 X 28018846 2041261 2041261 25977585 25977585 21351177 2041261 2079 2043340 19307837 19307837 Part X : FIN48 Footnote HOPEs application of ASC 740 regarding uncertain tax positions had no effect on its financial position as management believes HOPE has no material unrecognized income tax benefits, including any potential risk of loss of its not-for-profit status. HOPE would account for any potential interest or penalties related to possible future liabilities for unrecognized income tax benefits as income tax expense. HOPE is no longer subject to examination by federal, state or local tax authorities for periods before 2017. Part XII, Line 2d: Other expenses and losses per audited F/S BAD DEBT $7750 UNREALIZED GAIN/LOSS $-5671 true 0 0 CLIENT ASSISTANCE-CCAP 1153 1538632 FMV CLIENT ASSISTANCE-COVID-19 271 146701 FMV CLIENT INCENTIVES-GIFT CARDS 250 12903 FMV Grantmaker's Description of How Grants are Used CCAPOperation HOPE created a partnership with Fulton Financial Services to provide down payment and closing assistance to low and moderate-income individuals purchasing residential real estate. HOPE will accept referrals from Fulton Financial or other sources. The primary geographical area includes but not limited to Maryland, New Jersey, Pennsylvania and Virginia. The referral applications are reviewed by a HOPE Program manager to determine eligibility and amount of assistance to be provided, which ranges from $1,000 to $2,500. An acceptance letter is generated and returned to the referral source. The referral partner then provides wiring instructions from the closing attorney through secured email. HOPEs accounting department will then create a wire in a bank account maintained at Fulton Bank. Once the wire is entered, an approval code is sent to the CFO. The CFO will then approve the wire and release of funds to the closing attorney.Covid-19 Mini GrantsWith the onset of the global pandemic and a surge in unemployment, Operation HOPE created our COVID-19 mini-grant program to assist our clients to focus on long-term financial health vs. their immediate financial crisis. Clients submitted applications through a private portal provided by their financial wellbeing coaches. HOPEs administration department reviewed applications for compliance with predetermined qualification criteria. Once approved, the administration department would work with the client to obtain support to process payments directly to their landlords, utility or credit card companies. Accounting received the requests and supporting documents to review and process payments. The CFO provided payment approvals prior to distribution of funds.Gift Card IncentivesOperation HOPE, in partnership with a state government agency, offered VISA Gift Cards as a program participation incentive. The cards were purchased with approval from the CFO. Cards were logged and assigned to individual coaches providing services under this specific program. The Regional Vice President monitors the distribution and recording as they are disbursed to clients. true X X X X true false false false false false false false false BRIAN BETTS PRESIDENT/CFO 233852 50000 7373 5162 296387 ELAINE HUNGENBERG EVP, HOPE RESEARCH 128832 17000 4387 815 151034 JOHN BRYANT Chairman/CEO 550854 247750 8550 7746 814900 KEVIN BOUCHER EVP, RELATIONSHIP MANAGEMENT DIRECT 144229 17000 731 71 162031 LANCE TRIGGS EVP, PROGRAMS 162261 35000 1008 6301 204570 MARY HAGERTY EVP, PARTNERSHIP 155133 35000 6034 7746 203913 RACHAEL DOFF SEVP/CAO 197632 50000 3306 6307 257245 JOHN BRYANT FOUNDER, CHAIR,CEO 18314 SEE PART V false Schedule L, Part V Supplemental Information HOPE received $0 and $25,000 in membership from The Promise Homes Company (TPHC) in both 2020 and 2019, respectively. As a member, TPHC provided their residents with access to HOPEs financial coaching services. HOPE received $0 and $4,000 in 2020 and 2019, respectively, as a sponsor of HOPE Global Forums and received access to the three-day conference for their staff. HOPE received $18,314 and $12,000 in 2020 and 2019, respectively, for rent and office expenses associated with two workspaces provided for TPHC. The Founder, Chairman and CEO of Operations for HOPE served in a similar capacity with TPHC, which is an owner of single-family residential properties for working class and middle-class communities. He is also an employee and receives compensation from TPHC. There is also an individual that serves on both boards. Form 990, Part VI, Line 11b: Form 990 Review Process THE 990 IS REVIEWED AND APPROVED BY THE CFO AND AUDIT COMMITTEE PRIOR TO SUBMISSION TO THE GOVERNING BOARD FOR FINAL APPROVAL BEFORE FILING. Form 990, Part VI, Line 12c: Explanation of Monitoring and Enforcement of Conflicts Directors are requested to notify the full board if any conflicts of interest arises, which are handled on a case by case basis. annually the board is surveyed for any potential conflicts of interest. Form 990, Part VI, Line 15a: Compensation Review & Approval Process - CEO, Top Management the compensation committee of the board of directors reviews the compensation annually for the CEO AND presidenT. In 2020, Hope analyzed all executive compensation with guidestar's nonprofit compensation report. Form 990, Part VI, Line 15b: Compensation Review and Approval Process for Officers and Key Employees the compensation committee of the board of directors reviews the compensation annually for the CEO AND presidenT. In 2020, Hope analyzed all executive compensation with guidestar's nonprofit compensation report. Form 990, Part VI, Line 19: Other Organization Documents Publicly Available THE ORGANIZATION'S ACCOUNTANT PROVIDES A COPY OF FORM 990 SPECIFICALLY FOR PUBLIC INSPECTION. THE ORGANIZATION POSTS A COPY OF FORM 990 TO GUIDESTAR.ORG. THIS COPY IS ALSO AVAILABLE UPON REQUEST. Other Changes In Net Assets Or Fund Balances - Other Decreases BAD DEBT = -$7750 HOPE ADVISORS LLC 707 WILSHIRE BLVD SUITE 3030 LOS ANGELES CA 90017 208380765 CONSULTING CA OPERATION HOPE INC false false false false false false false false false false false false false false false false false false false