2021-05-03T14:16:42-05:00 2020-12-31 204193611 Batts Morrison Wales & Lee PA 801 North Orange Avenue Suite 800 Orlando FL 32801 990 2020-01-01 593211250 Ronald McDonald House Charities of Central Florida Inc RONA 4072060957 1030 N Orange Avenue Suite 105 Orlando FL 32801 Lou Ann DeVoogd President/CEO 4072060957 2021-04-21 1 Lou Ann DeVoogd 999009999 Michele M Wales P00428093 4077706000 2021-04-21 2 AAL1 IAL1 2020 2022-09-23 18:48:47Z Lou Ann DeVoogd 1030 N Orange Avenue Suite 105 Orlando FL 32801 3443953 0 X rmhccf.org X 1993 FL The mission of the Organization is to find, create, and support programs that directly improve the health and well-being of children and families.Ronald McDonald House (RMH) is the cornerstone program of Ronald McDonald House Charities of Central Florida (RMHCCF). The Ronald McDonald House program provides a home away from home for families with seriously and chronically ill, or critically injured children being treated at pediatric hospitals in Orlando. 28 28 33 960 0 0 3248262 3350680 78014 35047 24712 2908 -224015 -31629 3126973 3357006 0 0 0 0 1474958 1307338 0 0 306080 2180276 1876963 3655234 3184301 -528261 172705 15580545 14978346 1417582 572476 14162963 14405870 X The mission of the Organization is to find, create, and support programs that directly improve the health and well-being of children and families. 0 0 2722189 49107 The year 2020 started strong for RMHC of Central Florida. We were completing our art and refurbishing project at the RMH on the campus of Arnold Palmer Hospital for Children and Winnie Palmer Hospital for Women & Babies at Orlando Health in addition to a renovation project at our RMH on the campus of AdventHealth. Last minute punch list items were underway. The original artwork from our local artists was being received and hung at each of the RMH's in preparation of our planned open houses in the spring - to unveil the completed projects and to pay tribute to Dr. Phillips Charities that matched a grant to make project 2020 possible at the RMH on the campus of Orlando Health and AbbVie at our RMH on the campus of AdventHealth. (See Schedule O for Continuation) 2722189 1 1 0 0 0 0 0 0 0 1 1 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 33 1 0 0 0 0 0 1 1 0 0 0 0 0 0 X 28 28 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 FL X X X Coleen Newton 4072060957 1030 N Orange Avenue Suite 105 Orlando FL 32801 Liza Donselaar Chairman 1.00 X X 0 0 0 Jimmy Farrell Chairman (ended 01/2020) 1.00 X X 0 0 0 Ryan Shaughnessy First Vice-Chair 1.00 X X 0 0 0 Eric Reed Second Vice-Chair 1.00 X X 0 0 0 Dan Henn Treasurer (began 01/2020) 1.00 X X 0 0 0 Eric Ravndal Treasurer (ended 01/2020) 1.00 X X 0 0 0 Abbye Alexander Director 1.00 X 0 0 0 Todd Anderson Director 1.00 X 0 0 0 Bill Drake Director 1.00 X 0 0 0 Kim Hawkins Director 1.00 X 0 0 0 Jenise Osani Director 1.00 X 0 0 0 John Petrakis Director 1.00 X 0 0 0 Alan Rhine Director 1.00 X 0 0 0 Astryd Rosa Director 1.00 X 0 0 0 Daniel Smith Director 1.00 X 0 0 0 Traci Woods Director 1.00 X 0 0 0 Gary Capton Director 1.00 X 0 0 0 Keyne Johnson MD Director 1.00 X 0 0 0 Nimit Kapoor Director 1.00 X 0 0 0 Christina Kennedy Director 1.00 X 0 0 0 Pete Matulis Director 1.00 X 0 0 0 Travis Damon Director 1.00 X 0 0 0 Justin Foley Director 1.00 X 0 0 0 Robin Muzeka Director 1.00 X 0 0 0 Kurt Smith Director 1.00 X 0 0 0 John Yuzzolin Director 1.00 X 0 0 0 George Ninan Director (began 01/2020) 1.00 X 0 0 0 Jason Meder Director (began 01/2020) 1.00 X 0 0 0 Mike Yontz Director (began 01/2020) 1.00 X 0 0 0 Carrie Grant Director (began 01/2020) 1.00 X 0 0 0 Joe Rodriguez Director (ended 01/2020) 1.00 X 0 0 0 Barry Bloom Director (ended 01/2020) 1.00 X 0 0 0 Helen Case Director (ended 01/2020) 1.00 X 0 0 0 Meena Morgan Director (ended 01/2020) 1.00 X 0 0 0 Brad Wilhite Ex-officio (ended 01/2020) 1.00 X 0 0 0 Lou Ann DeVoogd President/CEO 50.00 X 141120 0 22008 141120 0 22008 1 0 1 0 0 445991 293985 2610704 237108 3350680 Room Revenue 900099 35047 35047 35047 2908 2908 44166 445991 86947 -42781 -42781 Miscellaneous Income 900099 11152 11152 11152 3357006 49107 0 -42781 163128 97876 32626 32626 951647 785651 52817 113179 20037 17101 754 2182 88066 73322 4492 10252 84460 67268 6263 10929 18582 14865 3717 45197 30469 7357 7371 3799 3799 61016 38213 20100 2703 362454 326484 8393 27577 11523 6871 2326 2326 1594 1116 478 22477 22477 559933 559933 67685 67685 Printing & Publishing 212884 202334 10550 Repairs & Maintenance 203973 203973 House Program & Suppl. 201922 201922 Miscellaneous 79589 16791 62798 24335 2703 1762 19870 3184301 2722189 156032 306080 321950 287822 1171299 1105146 50341 19386 294761 248982 18039467 5768259 12747625 12271208 508757 575739 485812 470063 15580545 14978346 197582 157708 1220000 414768 1417582 572476 X 12884845 13862574 1278118 543296 14162963 14405870 15580545 14978346 X 172705 70202 X X 0 1 X 1 0 X 2794216 2758885 5027268 3248262 3350680 17179311 2794216 2758885 5027268 3248262 3350680 17179311 4881900 12297411 11703 2561 7176 24712 2908 49060 12258 64913 103134 64715 55318 300338 17528709 377717 0.70160 0.48100 X Part II, Section B, Line 10: Other income includes gross income from fundraising events and miscellaneous income. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 21919 2874 215 24578 18649 3474 204 21919 19672 -765 257 18649 17081 2835 244 19672 16018 1063 17081 1.00000 0.00000 0.00000 1 0 394013 394013 15634313 4423119 11211194 1920061 1254060 666001 91080 91080 0 12271208 3700232 186077 70202 256279 3443953 -86947 -86947 3357006 3457325 186077 186077 3271248 -86947 -86947 3184301 Part V, Line 4: The Organization's endowment fund is a board-designated endowment which is intended to be used for the ongoing expenses of operating the Organization's house locations. Part XI, Line 2d - Other Adjustments: Net investment gains/(losses) 70,202. Part XI, Line 4b - Other Adjustments: Fundraising Event Expenses -86,947. Part XII, Line 4b - Other Adjustments: Fundraising Event Expenses -86,947. Appetite for the Arches 148246 139567 8679 1387 7094 Ride for Ronald 132909 131798 1111 4145 2782 5 209002 174626 34376 7813 9350 16208 38168 490157 445991 44166 13345 9350 16208 48044 86947 -42781 X X X X 0 0 0 0 0 0 0 0 0 Lou Ann DeVoogd President/CEO 141120 0 0 0 0 0 5814 0 16194 0 163128 0 0 0 Part II, Column (D): Nontaxable benefits for Lou Ann DeVoogd includes $4,240 of employee-paid pre-tax health insurance premiums. X 22 38568 Fair Market Value X 516 Fair Market Value X 134095 Fair Market Value X 518 61537 Fair Market Value X Tix/Gift Cards 11 2392 Fair Market Value 2 0 1 0 Part I, Column (b): The Organization is reporting at Part I, Column (b) the number of contributors, as the number of contributions is not reasonably determinable given the nature of the contributed items. Form 990, Part III, Line 4a, Program Service Accomplishments: We were operating at full occupancy, serving 84 families per night. Our share-a-meal program was booked months in advance for volunteers to cook meals at all of our houses. Our Annual Appetite for the Arches was almost sold out by the end of February and we were ahead of the financial goal with many sponsors already committed for support throughout the year. On March 6, 2020, we were notified that COVID-19 was spreading rapidly and we needed to rethink our business model to accommodate for the children and families who were currently staying in our houses, as well as how we were going to move forward. On March 12, 2020, a mandate was sent down from RMHC global to immediately cease accepting new families until further notice. We reached out to the CDC and our three pediatric hospital partners to set up communications as we navigated the unknown of COVID-19 together. As an organization, our number one priority was the health and well-being of our families and staff. We remained focused on that commitment. Daily and twice-daily calls were set up among the staff. Zoom was no longer a novelty - it was the norm. Operation staff went into full disinfectant mode. Our kitchen and all gathering areas were shut down and blocked off to families until further notice. Thermometers, sanitation gels, masks, and all PPE resources were expedited to the houses. Volunteers were contacted to let them know not to report. Staff began to prepare meals while restaurants and grocery stores were recruited to ensure our families would be provided meals. All office staff were sent home to work remotely. Throughout the month of March, occupancy rates began to drop. The families we were serving were leaving as their children were being released from the hospitals. The census at the hospitals were dropping with the hold on elective surgeries, and travel becoming almost non-existent. However, we did know there were still a few families who needed our services more than ever. We teamed with our hotel partners to negotiate rates for our Organization to continue to underwrite stays for those families who needed RMH. Our staff delivered meals, snacks, and comfort kits daily to the families at the hotels to continue to deliver our mission. The first of July, COVID-19 cases spiked in our market and it was discovered in our houses. At that point, our RMHCCF Board of Directors made the difficult decision to temporarily close our houses (the first time in our 23 year history) for the health and safety of our families and staff members. We created a detailed reinstatement plan to help ensure all protocols and guidelines were being followed as to how and when we were bringing new families into the houses, utilizing hotels and all other resources, to continue to operate with the highest level of safety measures in place as possible. We reopened all three Ronald McDonald Houses mid-August bringing new families in at a 25% capacity rate. Overall, with all the fear, anxiety, and unknown that 2020 brought to the world, we are proud as an Organization - our number one priority always was and continues to be - the health and well-being of our families and staff. Our families, staff, Board of Directors, and donors remained strong, persistent, and supportive. We ended up finishing project 2020, along with many other tasks. We completed our new website with a virtual tour, updated policy handbooks, completed a volunteer training video, implemented our events (virtually and reengineered), and introduced a new Hospitality Cart program. We served 951 families (in the RMH's and in hotels), provided three meals a day to all families and exceeded our 2020 budget goal. Our RMH program still does not look the same as a year ago, however, we are currently operating at 50% occupancy, (a reflection of the hospital's lower census during the pandemic) and our commitment to the mission continues. We look forward to 2021 and the opportunity to share our history with the community as we celebrate our 25th anniversary in Central Florida. Looking back will help rejuvenate and reconnect us as we revisit our past and reengineer for our future. Our history begins with the first RMH in Central Florida opening on December 13, 1996 on the campus of AdventHealtth for Children (at the time Florida Hospital for Children) with 13 bedrooms. We expanded to 22 bedrooms in 1998. The second house opened on the campus of Arnold Palmer Children's Hospital in 2003 with 22 bedrooms. In 2006 we expanded to provide 37 bedrooms. With the opening of our third Ronald McDonald House and the 2nd phase expansion, we now serve 84 families each night. We offer a Ronald McDonald House on each of the three pediatric hospital campuses in Orlando, just minutes, door to door, from house to hospital. Each of the houses offer a welcoming, comforting, clean, and safe environment. Each house provides a bedroom and a private bath. Although the illnesses of the children vary from neo-natal to pediatric cancer, and many others - one thing each family has in common and can share with one another is the worry, concern, and love of their child. They support one another. A staff member is on site 24-hours a day, 7 days a week, 365 days a year. They are there to assist and support families during their toughest of times. They provide the listening ears and strong shoulders whenever needed. The only requirements to stay at the RMH's in Orlando are: 1) to complete an application with a referral from the child's physician and 2) to complete a background check for approval. There is no cost to families. We receive approximately 2.5% of our revenue from guest family donations. (During COVID-19 we have added screening requirements regarding travel and current health conditions.) Through 2020, we have served more than 33,000 families from 67 countries, 50 states, and 67 counties in Florida. 51% of our families come from Central Florida. The highest number of families come from the following five counties: Brevard 20%, Volusia 8%, Lake 7%, Orange 4% and Osceola 5%. Before COVID-19, over 12,000 volunteers worked in the houses, with special events, community projects, and others cooking meals throughout the year, donating more than 33,000 hours to help provide support and comfort to our families in medical crisis. Volunteers from corporations, civic organizations, and community groups participated in our share-a-meal program throughout the year. Lunch and dinner was served each day at all three RMH's. Volunteers came to the houses with groceries they purchased and prepared meals for our families. At noon and again at 6:30 p.m. each day, families knew that there would be a nutritious, home-made meal waiting for them. Although the share-a-meal program does not exist as it once did, our donors and staff continue to provide meals to our families. Supporters have underwritten meals from local restaurants for delivery to the houses, donated gift cards to restaurants and local grocery stores, and McDonald's owner/operators have contributed product for our staff members to use to prepare casseroles and other comfort foods for the families when necessary. Families do not have to worry about cooking or cleaning up, they can immediately return to the hospital to visit their child. We have expanded our snack pack program and comfort cart offerings to all families staying at the Ronald McDonald houses, utilizing our RMHCCF family gathering rooms, and/or have a child being treated within the pediatric hospitals. The snack packs provide nutritional treats for families during the long days by their children. The comfort kits offer toiletries and gifts of comfort to help with their long stay. We look forward to the day that we can, once again, invite our community back into the houses to tour, volunteer, and share their talents. Until that time, we encourage you to go to our website www.rmhccf.org - take a virtual tour of our houses, find out what events are happening and how you can get involved. Join our Cornerstone Society or adopt-a-room - support family stays, donate snacks, or other in-kind items. Call any of our staff members -or email- (listed on the website) to discuss opportunities for individuals, organizations, and companies to best align with their interests and expertise. The Central Florida Community has embraced the Ronald McDonald House program and its purpose; keeping families close, providing comfort and care to families who are going through the toughest of times, the illness of their child. The Ronald McDonald House serves families who are in medical crisis. The Ronald McDonald Houses are made of brick and mortar, however, we call each of them the house that love built, because it is all the time, talent, and treasure of the Central Florida Community who help to serve the children and families in need. Form 990, Part VI, Section B, line 11b The Organization's top management official and top financial official each review the Form 990 prior to its filing with the IRS. A copy of the final Form 990 is also provided to the voting members of the Organization's governing body prior to its filing with the IRS. Form 990, Part VI, Section B, line 12c The Organization's conflict of interest policy is distributed to each member of the Organization's governing body and its officers on an annual basis. Each such individual provides an annual disclosure statement indicating that they have received, read, understood and agreed to comply with the policy. Any questions, concerns, or potential conflicts of interest are discussed by the Board as needed under the terms of the policy. Form 990, Part VI, Section B, line 15 An independent committee of the Board of Directors annually reviews and approves the compensation levels of the CEO, officers and key employees. The deliberations and decisions of the committee are contemporaneously substantiated. The committee utilizes comparability data in its deliberations; updated comparability data is generally obtained every two to three years. Form 990, Part VI, Section C, line 19 The Organization provides, upon request, copies of its Articles of Incorporation, bylaws, conflict of interest policy, and its financial statements. Form 990, Part XI, line 9: Net investment gains/(losses) 70,202. Form 990, Part XII, Line 2c: The Organization's Board of Directors, or a committee thereof, assumes responsibility for the oversight of the audit of its financial statements and the selection of an independent accountant. This process has not changed from the prior year. Form 990, Part XI, Line 9: The Organization recognizes gains and losses on its investment assets pursuant to ASC 321-10-35 (mark-to-market).