2021-11-12T15:30:27-06:00 2020-12-31 383186775 JANSEN VALK THOMPSON & REAHM PC 7171 STADIUM DR KALAMAZOO MI 490094943 990 2020-01-01 382118101 FAMILY & CHILDREN SERVICES INC FAMI 2693440202 1608 LAKE STREET KALAMAZOO MI 49001 SHERRY THOMAS-CLOUD CEO 2693440202 2021-10-25 true SHERRY THOMAS-CLOUD 999009999 RHONDA L NEWMAN P00047726 2693817600 2021-10-25 2020 2022-09-23 18:48:47Z SHERRY THOMAS-CLOUD 1608 LAKE STREET KALAMAZOO MI 49001 15725099 false X FCSOURCE.ORG X 1903 MI FAMILY & CHILDREN SERVICES SUPPORTS, STRENGTHENS AND PRESERVES THE SAFETY, WELL BEING AND DIGNITY OF CHILDREN, INDIVIDUALS AND FAMILIES; ACCOMPLISHED BY PROVIDING A COMPREHENSIVE PROGRAM OF CRITICAL HUMAN SERVICES. 22 22 202 232 0 1259507 1101874 9977586 9583168 691803 869915 6056 18084 11934952 11573041 285012 308696 0 8146248 7935182 0 144573 3524940 3213484 11956200 11457362 -21248 115679 27899716 30860039 1455736 2697201 26443980 28162838 X FAMILY & CHILDREN SERVICES SUPPORTS, STRENGTHENS AND PRESERVES THE SAFETY, WELL BEING AND DIGNITY OF CHILDREN, INDIVIDUALS AND FAMILIES; ACCOMPLISHED BY PROVIDING A COMPREHENSIVE PROGRAM OF CRITICAL HUMAN SERVICES. false true 4513261 34680 5001014 FOSTER CARE OFFERS SAFETY AND STABILITY TO CHILDREN WHO HAVE EXPERIENCED ABUSE OR NEGLECT BY PROVIDING FAMILY CARE WHEN OUT-OF-HOME PLACEMENT BECOMES NECESSARY. FOSTER FAMILIES ARE LICENSED BY THE AGENCY AND TRAINED TO NURTURE AND PROMOTE THE DEVELOPMENT OF CHILDREN. PARENT COACHING IS PROVIDED TO SUPPORT PARENTS AND STRENGTHEN FAMILIES. IN 2020, 70,417 DAYS OF FOSTER CARE WERE PROVIDED TO CHILDREN. 122 CHILDREN WERE TRANSITIONED FROM FOSTER CARE INTO PERMANENT FAMILIES THROUGH ADOPTION AS PART OF A PERMANENCY PLAN WHEN THEY COULD NOT BE RETURNED TO THEIR FAMILIES. 1190427 21741 924720 FAMILY AND COMMUNITY TREATMENT (FACT) IS A COMPREHENSIVE HOME-BASED TREATMENT SERVICE PARTNERING WITH FAMILIES TO STRENGHEN THEIR ABILITIES. THIS PROGRAM SERVES FAMILIES WITH A CHILD WHO HAS A DIAGNOSABLE MENTAL ILLNESS AND IS EXPERIENCING DIFFICULTIES IN MULTIPLE AREAS OF LIFE. THIS SERVICE MAY INCLUDE INDIVIDUAL, COUPLES, GROUP, FAMILY AND PLAY THERAPY, PARENTING SUPPORT, CASE MANAGEMENT SERVICES, 24-HOUR ON-CALL AVAILABILITY, ADVOCACY AND REFERRALS TO COMMUNITY SUPPORTS. STAFF WORK WITH THE ENTIRE FAMILY PROVIDING INDIVIDUALIZED SERVICES FOR BOTH THE YOUTH AND FAMILY MEMBERS BASED ON A NEEDS-DRIVEN, STRENGTH-BASED APPROACH. IN 2020, 690 INDIVIDUALS WERE SERVED - 416 WERE CHILDREN. 808880 2391 600372 GLEN'S HOUSE YOUTH CRISIS RESIDENTIAL SERVICES ARE FOR YOUTH AGES 5-17 WITH A PRIMARY MENTAL HEALTH DIAGNOSIS EXPERIENCING AN ACUTE PSYCHIATRIC CRISIS. GLEN'S HOUSE PROVIDES A SHORT-TERM (UP TO 14 NIGHTS) ALTERNATIVE TO INPATIENT PSYCHIATRIC SERVICES TO AVERT AN INPATIENT PSYCHIATRIC ADMISSION OR TO SHORTEN THE LENGTH OF AN INPATIENT STAY. CRISIS PLACEMENTS ARE ACCEPTED 24-HOURS, 365 DAYS A YEAR IN A LICENSED RESIDENTIAL FACILITY. YOUTH CRISIS RESPITE PROVIDES A SHORT-TERM PLACEMENT FOR YOUTH AGES 5-17 EXPERIENCING A MENTAL HEALTH CRISIS. SERVICES ARE TYPICALLY 2-14 DAYS AND ASSIST IN STABILIZING A CURRENT (NOT ON-GOING) CRISIS SITUATION. FOCUS IS ON THE TEMPORARY SEPARATION FROM YOUTH'S NATURAL ENVIRONMENT TO PREVENT DETERIORATION OR HARM TO THEMSELVES OR OTHERS. IN 2020, 256 CHILDREN/YOUTH WERE SERVED. 3333130 245425 3057062 FOR 118 YEARS, FAMILY & CHILDREN SERVICES HAS RESPONDED TO THE NEEDS OF THE COMMUNITIES IT SERVES ACCOMPLISHING ITS MISSION TO "SUPPORT, STRENGTHEN AND PRESERVE THE SAFETY, WELL-BEING AND DIGNITY OF CHILDREN, INDIVIDUALS AND FAMILIES" THROUGH A COMPREHENSIVE PROGRAM OF CHILD WELFARE, BEHAVIORAL HEALTH AND CRISIS SERVICES. A CONTINUUM OF PROGRAMS IS OFFERED, SERVING 6,352 INDIVIDUALS IN 2020, 3,460 WERE CHILDREN. AGENCY CLIENTS WERE SERVED FROM MULTIPLE COUNTIES IN THE REGION, PRIMARILY KALAMAZOO AND CALHOUN COUNTIES. SERVICES ARE PROVIDED IN CLIENT HOMES, THERAPEUTIC RESIDENTIAL HOMES, COMMUNITY CENTERS, AND AGENCY SERVICE SITES IN KALAMAZOO AND BATTLE CREEK. SERVICE QUALITY IS ASSURED THROUGH STATE AND LOCAL REGULATORY BODIES, THE COUNCIL ON ACCREDITATION (COA), AND INTERNAL TRAINING AND QUALITY MANAGEMENT SYSTEMS DIRECTED AT BEST PRACTICES IN THE DELIVERY OF HUMAN SERVICES. THE AGENCY HAS BEEN ACCREDITED SINCE JUNE OF 1987 AND IS LICENSED FOR THE CARE OF CHILDREN BY THE STATE OF MICHIGAN. IN ADDITION TO FOSTER CARE AND ADOPTION, FAMILY AND COMMUNITY TREATMENT AND GLEN'S HOUSE CRISIS RESIDENTIAL AND RESPITE SERVICES, SERVICES TO THE COMMUNITY INCLUDE: CHILD WELFARE SERVICES: FAMILY PRESERVATION PROGRAMS SUCH AS FAMILIES FIRST, SERVE FAMILIES WHOSE CHILDREN ARE AT RISK OF OUT-OF-HOME PLACEMENT DUE TO ABUSE OR NEGLECT AND CHILDREN IN FOSTER CARE BEING REUNITED WITH THEIR FAMILIES. FAMILIES TOGETHER BUILDING SOLUTIONS IS AN IN-HOME PROGRAM THAT SERVES FAMILIES WHO ARE EXPERIENCING ISSUES RELATED TO CHILD AND FAMILY WELL-BEING AND ARE IN NEED OF SUPPORTIVE ASSISTANCE. SERVICES INCLUDE PROVIDING SUPPORT WITH BUDGETING, HOUSEHOLD MANAGEMENT, PARENTING SKILLS, CONNECTION WITH COMMUNITY RESOURCES, COMMUNICATION AND CONFLICT RESOLUTION SKILLS AND BUILDING POSTIVE RELATIONSHIPS. WHEN A CHILD MUST BE REMOVED FROM THEIR FAMILY, THE OVERARCHING GOAL IS TO RETURN THE CHILD TO THE HOME. FOSTER CARE SUPPORTIVE VISITATION/IN-HOME PARENT EDUCATION PROVIDES INTENSIVE INDIVIDUALIZED PARENT-CHILD VISITS CENTERED ON THE CHILD AND PARENT EDUCATION AND COACHING. THE PROGRAM UTILIZES EVIDENCE-BASED APPROACHES TO REPLACE OLD PATTERNS OF BEHAVIOR WITH NEW, HEALTHIER ONES. THE AGENCY ALSO OFFERS SUPERVISED PARENTING TIME TO IMPROVE PARENTING SKILLS AND INCREASE COMMUNICATION BETWEEN PARENTS AND THEIR CHILDREN IN A SAFE AND CONTROLLED ENVIRONMENT. BEHAVIORAL HEALTH SERVICES: THE COUNSELING CENTER AT FAMILY & CHILDREN SERVICES WORKS WITH INDIVIDUALS EXPERIENCING EMOTIONAL HEALTH CHALLENGES. OUTPATIENT AND TELEHEALTH COUNSELING IS AVAILABLE FOR INDIVIDUALS FROM ALL SOCIOECONOMIC BACKGROUNDS. THERAPISTS PROVIDE A VARIETY OF PROFESSIONAL COUNSELING SERVICES INCLUDING INDIVIDUAL, COUPLE AND FAMILY THERAPY AND SUBSTANCE USE DISORDER SERVICES TO ENABLE CLIENTS TO UNDERSTAND THE SOCIAL, PSYCHOLOGICAL, AND INTERPERSONAL ISSUES THAT MAY BE INTERFERING WITH THEIR RELATIONSHIPS, JOB, SCHOOL AND SOCIAL FUNCTIONING. IN 2020, 830 INDIVIDUALS WERE SERVED THROUGH THE COUNSELING CENTER. COMMUNITY BASED MENTAL HEALTH SERVICES FOR YOUTH AND THEIR PARENTS ADDRESS BEHAVIORAL HEALTH ISSUES THAT LEFT UNTREATED, COULD OVERWHELM A CHILD OR FAMILY. FAMILY AND COMMUNITY TREATMENT AND PARENT INFANT PROGRAMS PROVIDE COMPREHENSIVE, HOME-BASED TREATMENT SERVICES PARTNERING WITH FAMILIES. SERVICES ARE PROVIDED TO FAMILIES WITH YOUTH EXPERIENCING A SERIOUS EMOTIONAL DISTURBANCE AND HAVING DIFFICULTIES IN MULTIPLE AREAS OF LIFE. PARENT INFANT PROGRAMS SERVE FAMILIES WHERE EITHER THE PARENT OR CHILD IS STRUGGLING WITH MENTAL HEALTH CHALLENGES, OFFERING FAMILY SUPPORT FROM PREGNANCY THROUGH AGE THREE. SERVICES INCLUDE INDIVIDUAL, GROUP, FAMILY AND PLAY THERAPY, PARENTING EDUCATION AND SUPPORT, 24-HOUR ON-CALL AVAILABILITY, ADVOCACY AND REFERRALS TO COMMUNITY RESOURCES. CASE MANAGEMENT COORDINATES NECESSARY SERVICES FOR ADULTS WITH A DEVELOPMENTAL DISABILITY OR FAMILIES WHOSE CHILDREN HAVE A DEVELOPMENTAL DISABILITY OR SERIOUS EMOTIONAL DISTURBANCE. THESE SERVICES INCLUDE A COMPREHENSIVE MENTAL HEALTH ASSESSMENT AND DEVELOPMENT OF A PERSON-CENTERED PLAN, LINKAGE AND REFERRAL TO COMMUNITY RESOURCES, AND ONGOING COORDINATION TO ENSURE QUALITY OF SERVICES AND SUPPORTS. IN 2020, 604 INDIVIDUALS WERE SERVED - 299 WERE CHILDREN. CRISIS SERVICES: MOBILE CRISIS RESPONSE IS A 24-HOUR RESPONSE TEAM FOR YOUTH IN KALAMAZOO COUNTY FACING A MENTAL HEALTH AND/OR SUBSTANCE USE CRISIS. AS A COMPREHENSIVE COMMUNITY-BASED PROGRAM, MOBILE CRISIS PROVIDES IMMEDIATE CRISIS INTERVENTION, CLINICAL ASSESSEMENTS, ASSISTS FAMILIES IN DEVELOPING PRACTICAL SAFETY/CRISIS PLANS, AND PROVIDES FOLLOW UP SERVICES UNTIL THE YOUTH AND FAMILY ARE CONNECTED WITH ONGOING SERVICES. THIS SERVICE OPERATES 24-HOURS PER DAY, SEVEN DAYS PER WEEK IN SCHOOLS, HOMES AND IN THE COMMUNITY. GAIL'S HOUSE SHELTER FOSTER CARE PROVIDES A STRUCTURED, SAFE ENVIRONMENT FOR CHILDREN IN FOSTER CARE AS THEY AWAIT A PLACEMENT MATCH THAT WILL BEST MEET THEIR ONGOING NEEDS. PLACEMENT IN SHELTER CARE ALLOWS TIME TO ENSURE THE BEST POSSIBLE PLACEMENT. PLACEMENTS ARE ACCEPTED 24-HOURS, 365 DAYS A YEAR IN A LICENSED SIX BEDROOM HOME-LIKE RESIDENTIAL SETTING. DURING A YOUTH'S STAY, EMPHASIS IS PLACED ON CREATING AN ENVIRONMENT DESIGNED TO SUPPORT YOUTH IN TRAUMA RECOVERY. EACH YOUTH HAS A COMFORTABLE, PRIVATE ROOM. RESIDENTS ARE ENROLLED IN SCHOOL AND ENCOURAGED TO PARTICIPATE IN STRUCTURED ACTIVITIES SCHEDULED THROUGHOUT THE DAY. BALANCED NUTRITIONAL MEALS ARE PROVIDED IN A FAMILY-LIKE SETTING. 3333130 245425 3057062 9845698 true true false false false false false false false true true false false false false false true false false false false false false false false false false false true true false false false false false false false false true false false false false false false false false true 36 0 true 202 true false false false false false false false false false false false false false false X 22 22 false false false false false false false true true false false true true true true true true true true false MI X X KATHLEEN HOMAN 2693440202 1608 LAKE STREET KALAMAZOO MI 49001 BRIAN HUDSON PRESIDENT 1.00 X X 0 0 0 CONNIE MCFEE VICE PRESIDE 1.00 X X 0 0 0 LINDA MILLER TREASURER 1.00 X X 0 0 0 DOUGLAS G WORGESS SECRETARY 1.00 X X 0 0 0 KRIS BAHNER TRUSTEE 1.00 X 0 0 0 JAMES BRIDENSTINE TRUSTEE 1.00 X 0 0 0 KEN BUECHELE TRUSTEE 1.00 X 0 0 0 KELLY COLLINS DO TRUSTEE 1.00 X 0 0 0 FIONA DENNY TRUSTEE 1.00 X 0 0 0 DR CHERYL DICKSON MPH TRUSTEE 1.00 X 0 0 0 MICHAEL EVANS TRUSTEE 1.00 X 0 0 0 DAVID FURGASON TRUSTEE 1.00 X 0 0 0 SUZANNE GONZALEZ TRUSTEE 1.00 X 0 0 0 ANNIE JOHNSTON HENN TRUSTEE 1.00 X 0 0 0 ALAN J HOVESTADT TRUSTEE 1.00 X 0 0 0 N DEAN MACVICAR TRUSTEE 1.00 X 0 0 0 ALBA MCKAY TRUSTEE 1.00 X 0 0 0 CARRIE R MORROW TRUSTEE 1.00 X 0 0 0 CARLOS RANGEL TRUSTEE 1.00 X 0 0 0 VICTORIA REESE TRUSTEE 1.00 X 0 0 0 JEFF WALKER TRUSTEE 1.00 X 0 0 0 SARAH WILLEY TRUSTEE 1.00 X 0 0 0 SHERRY THOMAS-CLOUD CEO 40.00 X 173575 0 4607 KITTY SCHEFFERS DIR OF OPERA 40.00 X 109890 0 3297 DIANE MARQUESS BEH HEALTH S 40.00 X 108760 0 15067 392225 22971 3 false true false 212266 889608 75091 1101874 FOSTER CARE 624100 5001014 5001014 OTHER 624100 2105431 2105431 FACT 624100 924720 924720 CRISIS RESIDENTIAL 624100 600372 600372 FAMILIES FIRST 624100 570908 570908 380723 380723 9583168 291146 291146 4730827 4152058 578769 578769 578769 MISCELLANEOUS 18084 18084 18084 11573041 9583168 887999 308696 308696 173575 173575 6379238 5470792 790940 117506 123303 97423 23395 2485 792746 677831 103146 11769 466320 390195 67136 8989 1660 1371 289 24030 19841 4189 86182 36767 49415 341413 318234 23179 28804 11625 13355 3824 95240 75337 19903 179903 150039 29864 462662 400061 62601 139242 135950 3292 34947 16047 18900 350507 302005 48502 121805 98052 23753 CHILD, RESPITE & FOSTER 1289489 1289489 DUES & FEES 26891 22542 4349 PROGRAM FOOD 15132 15132 PROGRAM MATERIALS 6278 6278 9299 1991 7308 11457362 9845698 1467091 144573 595076 1771565 24128 112493 10624 3864 1079912 1352013 120061 117327 13016956 5472971 7878800 7543985 17956061 19705345 235054 253447 27899716 30860039 1455736 995201 1702000 1455736 2697201 X 11087832 11824134 15356148 16338704 26443980 28162838 27899716 30860039 115679 1603179 X false true X true false X 1211797 1176414 970753 1259507 1101874 5720345 1211797 1176414 970753 1259507 1101874 5720345 419301 5301044 180920 279516 316064 346810 291146 1414456 18084 18084 7152885 38566090 0.74110 0.68180 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 14779492 2208681 768685 86182 16133306 12544244 111752 2812308 604898 83914 14779492 13870518 425 -520893 741647 64159 12544244 12534103 700 1968715 571345 61655 13870518 12229564 825 734603 379288 51601 12534103 0.20100 0.79900 true false 353203 353203 11112925 4011321 7101604 1550828 1461650 89178 7543985 13176220 1603179 1603179 11573041 11573041 11457362 11457362 11457362 SCHEDULE D, PAGE 2, PART V, LINE 4 THE ORGANIZATION'S ENDOWMENT INCLUDES BOTH DONOR-RESTRICTED FUNDS AND FUNDS DESIGNATED BY THE BOARD OF DIRECTORS TO FUNCTION AS ENDOWMENT. THE ORGANIZATION HAS ADOPTED INVESTMENT AND ENDOWMENT POLICIES. THE INVESTMENT POLICY INCLUDES SPENDING GUIDELINES BASED ON A 4-5% SPENDING RATE APPLIED TO A 20-QUARTER ROLLING VALUE OF THE ENDOWMENT FUND. AMOUNTS AVAILABLE FROM THE SPENDING POLICY ARE USED TO SUPPLEMENT THE PROGRAMS AND OPERATIONS OF THE ORGANIZATION. true HOUSEHOLD & LIVING NEEDS 2237 308696 FMV MISC GOODS X X false false false false false false false false false SHERRY THOMAS-CLOUD CEO 173575 4607 178182 X 9 24065 AVE HI/LOW DATE DONATION X 1 11035 X SUPPLIES 84 39991 FMV false false false FORM 990, PAGE 2, PART III, LINE 3 DUE TO THE COVID-19 PANDEMIC, THE ORGANIZATION SHIFTED FROM FACE-TO-FACE AS ITS PRIMARY MEANS OF SERVICE DELIVERY TO A REMOTE/VIRTUAL SERVICE DELIVERY, WITHIN CONTRACT CONSTRAINTS AND LIMITS. FORM 990, PAGE 2, PART III, LINE 4C GLEN'S HOUSE YOUTH CRISIS RESIDENTIAL SERVICES ARE FOR YOUTH AGES 5-17 WITH A PRIMARY MENTAL HEALTH DIAGNOSIS EXPERIENCING AN ACUTE PSYCHIATRIC CRISIS. GLEN'S HOUSE PROVIDES A SHORT-TERM (UP TO 14 NIGHTS) ALTERNATIVE TO INPATIENT PSYCHIATRIC SERVICES TO AVERT AN INPATIENT PSYCHIATRIC ADMISSION OR TO SHORTEN THE LENGTH OF AN INPATIENT STAY. CRISIS PLACEMENTS ARE ACCEPTED 24-HOURS, 365 DAYS A YEAR IN A LICENSED RESIDENTIAL FACILITY. YOUTH CRISIS RESPITE PROVIDES A SHORT-TERM PLACEMENT FOR YOUTH AGES 5-17 EXPERIENCING A MENTAL HEALTH CRISIS. SERVICES ARE TYPICALLY 2-14 DAYS AND ASSIST IN STABILIZING A CURRENT (NOT ON-GOING) CRISIS SITUATION. FOCUS IS ON THE TEMPORARY SEPARATION FROM YOUTH'S NATURAL ENVIRONMENT TO PREVENT DETERIORATION OR HARM TO THEMSELVES OR OTHERS. IN 2020, 256 CHILDREN/YOUTH WERE SERVED. FORM 990, PAGE 2, PART III, LINE 4D FOR 118 YEARS, FAMILY & CHILDREN SERVICES HAS RESPONDED TO THE NEEDS OF THE COMMUNITIES IT SERVES ACCOMPLISHING ITS MISSION TO "SUPPORT, STRENGTHEN AND PRESERVE THE SAFETY, WELL-BEING AND DIGNITY OF CHILDREN, INDIVIDUALS AND FAMILIES" THROUGH A COMPREHENSIVE PROGRAM OF CHILD WELFARE, BEHAVIORAL HEALTH AND CRISIS SERVICES. A CONTINUUM OF PROGRAMS IS OFFERED, SERVING 6,352 INDIVIDUALS IN 2020, 3,460 WERE CHILDREN. AGENCY CLIENTS WERE SERVED FROM MULTIPLE COUNTIES IN THE REGION, PRIMARILY KALAMAZOO AND CALHOUN COUNTIES. SERVICES ARE PROVIDED IN CLIENT HOMES, THERAPEUTIC RESIDENTIAL HOMES, COMMUNITY CENTERS, AND AGENCY SERVICE SITES IN KALAMAZOO AND BATTLE CREEK. SERVICE QUALITY IS ASSURED THROUGH STATE AND LOCAL REGULATORY BODIES, THE COUNCIL ON ACCREDITATION (COA), AND INTERNAL TRAINING AND QUALITY MANAGEMENT SYSTEMS DIRECTED AT BEST PRACTICES IN THE DELIVERY OF HUMAN SERVICES. THE AGENCY HAS BEEN ACCREDITED SINCE JUNE OF 1987 AND IS LICENSED FOR THE CARE OF CHILDREN BY THE STATE OF MICHIGAN. IN ADDITION TO FOSTER CARE AND ADOPTION, FAMILY AND COMMUNITY TREATMENT AND GLEN'S HOUSE CRISIS RESIDENTIAL AND RESPITE SERVICES, SERVICES TO THE COMMUNITY INCLUDE: CHILD WELFARE SERVICES: FAMILY PRESERVATION PROGRAMS SUCH AS FAMILIES FIRST, SERVE FAMILIES WHOSE CHILDREN ARE AT RISK OF OUT-OF-HOME PLACEMENT DUE TO ABUSE OR NEGLECT AND CHILDREN IN FOSTER CARE BEING REUNITED WITH THEIR FAMILIES. FAMILIES TOGETHER BUILDING SOLUTIONS IS AN IN-HOME PROGRAM THAT SERVES FAMILIES WHO ARE EXPERIENCING ISSUES RELATED TO CHILD AND FAMILY WELL-BEING AND ARE IN NEED OF SUPPORTIVE ASSISTANCE. SERVICES INCLUDE PROVIDING SUPPORT WITH BUDGETING, HOUSEHOLD MANAGEMENT, PARENTING SKILLS, CONNECTION WITH COMMUNITY RESOURCES, COMMUNICATION AND CONFLICT RESOLUTION SKILLS AND BUILDING POSTIVE RELATIONSHIPS. WHEN A CHILD MUST BE REMOVED FROM THEIR FAMILY, THE OVERARCHING GOAL IS TO RETURN THE CHILD TO THE HOME. FOSTER CARE SUPPORTIVE VISITATION/IN-HOME PARENT EDUCATION PROVIDES INTENSIVE INDIVIDUALIZED PARENT-CHILD VISITS CENTERED ON THE CHILD AND PARENT EDUCATION AND COACHING. THE PROGRAM UTILIZES EVIDENCE-BASED APPROACHES TO REPLACE OLD PATTERNS OF BEHAVIOR WITH NEW, HEALTHIER ONES. THE AGENCY ALSO OFFERS SUPERVISED PARENTING TIME TO IMPROVE PARENTING SKILLS AND INCREASE COMMUNICATION BETWEEN PARENTS AND THEIR CHILDREN IN A SAFE AND CONTROLLED ENVIRONMENT. BEHAVIORAL HEALTH SERVICES: THE COUNSELING CENTER AT FAMILY & CHILDREN SERVICES WORKS WITH INDIVIDUALS EXPERIENCING EMOTIONAL HEALTH CHALLENGES. OUTPATIENT AND TELEHEALTH COUNSELING IS AVAILABLE FOR INDIVIDUALS FROM ALL SOCIOECONOMIC BACKGROUNDS. THERAPISTS PROVIDE A VARIETY OF PROFESSIONAL COUNSELING SERVICES INCLUDING INDIVIDUAL, COUPLE AND FAMILY THERAPY AND SUBSTANCE USE DISORDER SERVICES TO ENABLE CLIENTS TO UNDERSTAND THE SOCIAL, PSYCHOLOGICAL, AND INTERPERSONAL ISSUES THAT MAY BE INTERFERING WITH THEIR RELATIONSHIPS, JOB, SCHOOL AND SOCIAL FUNCTIONING. IN 2020, 830 INDIVIDUALS WERE SERVED THROUGH THE COUNSELING CENTER. COMMUNITY BASED MENTAL HEALTH SERVICES FOR YOUTH AND THEIR PARENTS ADDRESS BEHAVIORAL HEALTH ISSUES THAT LEFT UNTREATED, COULD OVERWHELM A CHILD OR FAMILY. FAMILY AND COMMUNITY TREATMENT AND PARENT INFANT PROGRAMS PROVIDE COMPREHENSIVE, HOME-BASED TREATMENT SERVICES PARTNERING WITH FAMILIES. SERVICES ARE PROVIDED TO FAMILIES WITH YOUTH EXPERIENCING A SERIOUS EMOTIONAL DISTURBANCE AND HAVING DIFFICULTIES IN MULTIPLE AREAS OF LIFE. PARENT INFANT PROGRAMS SERVE FAMILIES WHERE EITHER THE PARENT OR CHILD IS STRUGGLING WITH MENTAL HEALTH CHALLENGES, OFFERING FAMILY SUPPORT FROM PREGNANCY THROUGH AGE THREE. SERVICES INCLUDE INDIVIDUAL, GROUP, FAMILY AND PLAY THERAPY, PARENTING EDUCATION AND SUPPORT, 24-HOUR ON-CALL AVAILABILITY, ADVOCACY AND REFERRALS TO COMMUNITY RESOURCES. CASE MANAGEMENT COORDINATES NECESSARY SERVICES FOR ADULTS WITH A DEVELOPMENTAL DISABILITY OR FAMILIES WHOSE CHILDREN HAVE A DEVELOPMENTAL DISABILITY OR SERIOUS EMOTIONAL DISTURBANCE. THESE SERVICES INCLUDE A COMPREHENSIVE MENTAL HEALTH ASSESSMENT AND DEVELOPMENT OF A PERSON-CENTERED PLAN, LINKAGE AND REFERRAL TO COMMUNITY RESOURCES, AND ONGOING COORDINATION TO ENSURE QUALITY OF SERVICES AND SUPPORTS. IN 2020, 604 INDIVIDUALS WERE SERVED - 299 WERE CHILDREN. CRISIS SERVICES: MOBILE CRISIS RESPONSE IS A 24-HOUR RESPONSE TEAM FOR YOUTH IN KALAMAZOO COUNTY FACING A MENTAL HEALTH AND/OR SUBSTANCE USE CRISIS. AS A COMPREHENSIVE COMMUNITY-BASED PROGRAM, MOBILE CRISIS PROVIDES IMMEDIATE CRISIS INTERVENTION, CLINICAL ASSESSEMENTS, ASSISTS FAMILIES IN DEVELOPING PRACTICAL SAFETY/CRISIS PLANS, AND PROVIDES FOLLOW UP SERVICES UNTIL THE YOUTH AND FAMILY ARE CONNECTED WITH ONGOING SERVICES. THIS SERVICE OPERATES 24-HOURS PER DAY, SEVEN DAYS PER WEEK IN SCHOOLS, HOMES AND IN THE COMMUNITY. GAIL'S HOUSE SHELTER FOSTER CARE PROVIDES A STRUCTURED, SAFE ENVIRONMENT FOR CHILDREN IN FOSTER CARE AS THEY AWAIT A PLACEMENT MATCH THAT WILL BEST MEET THEIR ONGOING NEEDS. PLACEMENT IN SHELTER CARE ALLOWS TIME TO ENSURE THE BEST POSSIBLE PLACEMENT. PLACEMENTS ARE ACCEPTED 24-HOURS, 365 DAYS A YEAR IN A LICENSED SIX BEDROOM HOME-LIKE RESIDENTIAL SETTING. DURING A YOUTH'S STAY, EMPHASIS IS PLACED ON CREATING AN ENVIRONMENT DESIGNED TO SUPPORT YOUTH IN TRAUMA RECOVERY. EACH YOUTH HAS A COMFORTABLE, PRIVATE ROOM. RESIDENTS ARE ENROLLED IN SCHOOL AND ENCOURAGED TO PARTICIPATE IN STRUCTURED ACTIVITIES SCHEDULED THROUGHOUT THE DAY. BALANCED NUTRITIONAL MEALS ARE PROVIDED IN A FAMILY-LIKE SETTING. FORM 990, PAGE 6, PART VI, LINE 11B DRAFT FORM 990 IS PROVIDED TO THE INDEPENDENT AUDIT COMMITTEE AND EXECUTIVE COMMITTEE FOR APPROVAL. COMPLETED FORM 990 IS PROVIDED BY EMAIL TO ENTIRE GOVERNING BODY BEFORE SUBMITTAL. FORM 990, PAGE 6, PART VI, LINE 12C CONFLICT OF INTEREST QUESTIONNAIRES ARE REQUESTED AND COMPLETED BY ALL MEMBERS OF THE GOVERNING BODY AND KEY MANAGEMENT PERSONNEL. THESE ARE REQUIRED TO BE UPDATED ANNUALLY AS WELL AS OTHER TIMES AS A CHANGE WARRANTS. FORM 990, PAGE 6, PART VI, LINE 15A THE BOARD OF DIRECTORS ANNUALLY REVIEWS THE COMPENSATION OF THE CEO. THE BOARD CONSIDERS RELEVANT MARKET INFORMATION PLUS INDIVIDUAL PERFORMANCE AND WEIGHS THOSE FACTORS AGAINST THE AGENCY'S FISCAL VIABILITY WHEN DETERMINING ANY CHANGES TO THE CEO'S COMPENSATION. FORM 990, PAGE 6, PART VI, LINE 15B NO LESS THAN ANNUALLY, THE PERSONNEL COMMITTEE OF THE BOARD REVIEWS MARKET SALARY INFORMATION FOR ALL POSITIONS. THE COMMITTEE APPROVES RECOMMENDATIONS FOR SALARY STRUCTURE AND RATE CHANGES. FORM 990, PAGE 6, PART VI, LINE 19 GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, TAX RETURNS AND FINANCIAL STATEMENTS ARE MADE AVAILABLE FOR REVIEW UPON REQUEST.