2021-04-26T12:31:42-05:00 2020-06-30 160765486 LUMSDEN & MCCORMICK LLP 369 FRANKLIN STREET BUFFALO NY 14202 990 2019-07-01 161004825 CHILD AND FAMILY SERVICES OF ERIE COUNTY CHIL 7168422750 330 DELAWARE AVENUE BUFFALO NY 14202 IAN J LONG CHIEF FINANCIAL OFFICER 7168422750 2021-04-20 1 DONNA M GONSER CPA P01448922 7168563300 2021-04-20 2019 2022-09-23 18:48:47Z ELIZABETH A MCPARTLAND 330 DELAWARE AVENUE BUFFALO NY 14202 30152992 0 X WWW.CFSBNY.ORG X 1973 NY SEE SCHEDULE O. 19 19 603 34 0 0 3565532 3102514 26429260 26995827 6187 1303 51469 35515 30052448 30135159 665962 744026 0 0 21002956 22048769 0 0 472408 6077429 5682278 27746347 28475073 2306101 1660086 13999852 15055779 7014072 8054079 6985780 7001700 X CHILD AND FAMILY SERVICES OF ERIE COUNTY STRENGTHENS FAMILIES AND PROMOTES THE WELL BEING OF CHILDREN THROUGH PREVENTION, EDUCATION, AND ADVOCACY. 0 0 9702611 1510 10125115 COMMUNITY SERVICESSEE SCHEDULE O FOR DESCRIPTION. 6647179 173421 7472949 RESIDENTIAL TREATMENTSEE SCHEDULE O FOR DESCRIPTION. 5199442 5635224 COUNSELING SERVICESSEE SCHEDULE O FOR DESCRIPTION. 2032341 72060 1848642 DOMESTIC VIOLENCEHAVEN HOUSEOBJECTIVE: HAVEN HOUSE PROVIDES SERVICES TO VICTIMS OF DOMESTIC VIOLENCE/INTIMATE PARTNER VIOLENCE IN A CONTINUUM OF SERVICES. THE RESIDENTIAL SERVICES COMPONENT IS COMPRISED OF EMERGENCY SHELTER IN A SAFE, COMFORTABLE, AND CONFIDENTIAL LOCATION AND LONG TERM TRANSITIONAL HOUSING. THE NON-RESIDENTIAL COMPONENT INCLUDES INDIVIDUAL AND GROUP COUNSELING, ADVOCACY THROUGH THE LEGAL SYSTEM AND WITH CHILD PROTECTIVE SERVICES, AND ASSISTANCE WITH FINANCIAL LITERACY. THE MAIN LOCATION OF HAVEN HOUSE IS IN A CONFIDENTIAL LOCATION, AND SATELLITE LOCATIONS ARE LOCATED THROUGHOUT ERIE COUNTY. HAVEN HOUSE IS WELL ESTABLISHED IN THE COMMUNITY AND IS A RECOGNIZED LEADER IN THE PROVISION OF DOMESTIC VIOLENCE/INTIMATE PARTNER VIOLENCE SERVICES. STAFF MEET WITH COMMUNITY COLLABORATORS REGULARLY TO EXPLORE NEW AND EXCITING PARTNERSHIPS. MEASUREABLES:196 ADULTS PROVIDED SHELTER THROUGH HAVEN HOUSE113 CHILDREN PROVIDED SHELTER THROUGH HAVEN HOUSE985 CLIENTS RECEIVED ASSISTANCE THROUGH THE COUNSELING AND ADVOCACY PROGRAM1,839 24-HOUR HOTLINE CALLS ANSWERED 1502187 497035 1913897 FOSTER CARE & ADOPTION SERVICES OBJECTIVE: THE GOAL OF CHILD & FAMILY SERVICES' FOSTER CARE PROGRAM IS TO STRENGTHEN FAMILIES BY HELPING PARENTS DEVELOP THE SKILLS THEY NEED TO PROVIDE A SAFE AND STABLE ENVIRONMENT FOR THEIR CHILDREN. WHEN A CHILD NEEDS TO BE PLACED AWAY FROM THEIR PARENT FOR A PERIOD DUE TO CONCERNS OF ABUSE, NEGLECT OR MALTREATMENT, THE FOSTER HOME PROVIDES A HEALTHY AND SAFE ENVIRONMENT FOR THE CHILD UNTIL REUNIFICATION CAN OCCUR. UNLIKE ADOPTION, FOSTER CARE IS TEMPORARY; IT IS NOT MEANT TO BE FOREVER.WHEN CHILDREN CANNOT RETURN TO LIVE SAFELY WITH THEIR BIRTH FAMILIES, CHILD & FAMILY SERVICES' ADOPTION PROGRAM MATCHES CHILDREN WITH LOVING, COMMITTED FAMILIES WHO WILL PROVIDE PERMANENCY TO THE CHILD THROUGH ADOPTION.MEASUREABLES:20 ADOPTIONS 12 NEW FAMILIES CERTIFIED BECAME FOSTER PARENTS6 KINSHIP FAMILIES CERTIFIED BECAME FOSTER PARENTS 100 CHILDREN THAT WERE PROVIDED CARE 3534528 569095 3762539 25083760 1 1 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 1 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 121 0 1 603 1 0 0 0 0 0 0 0 0 0 0 0 0 X 19 19 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 NY X IAN J LONG CPA 7163357014 330 DELAWARE AVENUE BUFFALO NY 14202 JOHN R RODGERS CHAIR 0.30 0.30 X X 0 0 0 WILLIAM LOECHER VICE CHAIR 0.30 0.30 X X 0 0 0 CHRISTINE GARVELLI SECRETARY 0.30 0.60 X X 0 0 0 ANTHONY MROZIK TREASURER 0.30 0.30 X X 0 0 0 ELIZABETH A MCPARTLAND PRESIDENT & CEO 17.35 17.65 X X 199395 0 18949 FRANCISCO M VASQUEZ PHD PRESIDENT & CEO THROUGH MARCH 2020 17.35 17.65 X X 309477 0 43265 SUSAN ARENA DIRECTOR 0.30 0.30 X 0 0 0 DIANE J CERAVOLO DIRECTOR 0.30 0.30 X 0 0 0 ELIZABETH B CONSTANTINE DIRECTOR 0.30 0.30 X 0 0 0 CHERYL DUGGAN DIRECTOR 0.30 0.30 X 0 0 0 ALBERT ERNI DIRECTOR 0.30 X 0 0 0 TRACY HENEGHAN DIRECTOR 0.30 X 0 0 0 LINDA A KAHN DIRECTOR 0.30 0.30 X 0 0 0 TIMOTHY E KUPINSKI DIRECTOR 0.30 0.60 X 0 0 0 KEVIN O'LEARY DIRECTOR 0.30 0.30 X 0 0 0 MATTHEW V SPENCER DIRECTOR 0.30 X 0 0 0 JOHN C SPITZMILLER DIRECTOR 0.30 0.30 X 0 0 0 TAMARA TEMPFER DIRECTOR 0.30 0.30 X 0 0 0 RICHARD A WALL PHD DIRECTOR 0.30 0.30 X 0 0 0 MICHAEL K WALSH DIRECTOR 0.30 0.60 X 0 0 0 KRISTINA M YOUNG DIRECTOR 0.30 X 0 0 0 IAN J LONG CHIEF FINANCIAL OFFICER 17.35 17.65 X 209442 0 20151 MARY T CZOPP CHIEF DEVELOPMENT OFFICER 17.35 17.65 X 114529 0 16654 WILLIAM J DIMMIG CHIEF RISK OFFICER 17.35 17.65 X 179469 0 14753 LAURA B YAGER CHIEF RISK OFFICER 17.35 17.65 X 69933 0 3790 ERICA REGER CHIEF HR OFFICER 17.35 17.65 X 110357 0 22703 BRENDA J MCCROSSAN CONTROLLER 17.35 17.65 X 113036 0 16288 KATHERINE A HAGE PSYCH NURSE PRACTITIONER 35.00 X 151082 0 14776 KRISTIN D MCKENZIE PSYCH NURSE PRACTITIONER 35.00 X 181027 0 20502 TANYA STAPLES COMMUNITY SCHOOL DIRECTOR 35.00 X 109038 0 17295 1746785 0 209126 10 0 1 0 LECHASE CONSTRUCTION SERVICES LLC 4225 GENESEE STREET SUITE 200 BUFFALO NY 14225 CONSTRUCTION 1182325 DENISE GIESSERT 6770 BEAR RIDGE ROAD LOCKPORT NY 14094 PSYCHIATRIC CONSULTANT 217230 PEDIATRIC MEDICAL PROVIDERS OF NEW YORK 8 REGENCY COURT BOWMANSVILLE NY 14026 CONTRACTED SERVICES 144380 CAROL MAURER 4475 RICHWOOD DRIVE HAMBURG NY 14075 PROGRAM CONSULTING 140628 4 195812 30358 1990500 885844 3102514 FEE FOR SERVICE INSURANCE 624100 11120754 11120754 BOARDING INCOME 624100 5724753 5724753 MEDICAID/MEDICARE REVENUE 623990 5265327 5265327 FEES FROM GOVERNMENT AGENCIES 624100 4884993 4884993 26995827 1303 1303 26367 0 26367 26367 26367 2415 30358 17833 -15418 -15418 24566 24566 24566 30135159 26995827 0 36818 744026 744026 1154762 1053276 101486 17228463 16373679 675163 179621 445753 403764 38593 3396 1649806 1569118 65800 14888 1569985 1428118 119852 22015 64001 21727 42274 6663 6663 409964 347557 42475 19932 584636 488778 90614 5244 164662 159355 5282 25 30368 27018 3350 138166 8508 127028 2630 861203 654376 189406 17421 165593 140620 22430 2543 PURCHASE OF SERVICES 1868793 1694225 111799 62769 REPAIRS AND MAINTENANCE 576253 336568 232203 7482 COMMUNICATIONS 255222 224399 22416 8407 ALLOWANCES/ACTIVITIES 94769 94769 461985 360492 76944 24549 28475073 25083760 2918905 472408 188590 330392 5157729 5907278 197753 229235 22412157 14971954 7658471 7440203 213221 245746 72727 56818 511361 846107 13999852 15055779 3433385 3598921 412204 605594 3168483 3849564 7014072 8054079 X 6870630 6886550 115150 115150 6985780 7001700 13999852 15055779 X 1660086 -1644166 X X 0 1 X 1 0 X 2611671 2542317 2953248 3565532 3102514 14775282 2611671 2542317 2953248 3565532 3102514 14775282 1318574 13456708 21985 16810 27913 32284 27670 126662 63047 46858 49764 66362 24566 250597 15152541 115166107 0.88810 0.89780 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: MISCELLANEOUS INCOME - 2015 AMOUNT: $ 63,047. 2016 AMOUNT: $ 46,858. 2017 AMOUNT: $ 49,764. 2018 AMOUNT: $ 66,362. 2019 AMOUNT: $ 24,566. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 25000 25000 16758704 10719947 6038757 830905 657735 173170 4792512 3594272 1198240 5036 5036 7440203 DUE FROM AFFILIATES 846107 846107 FASHION SHOW 32773 30358 2415 9038 8795 32773 30358 2415 9038 8795 17833 -15418 1 FOSTER CHILDREN BOARDING HOME PAYMENTS 61 744026 N/A NOT APPLICABLE PART I, LINE 2: CLIENTS (FOSTER CHILDREN) ARE REFERRED TO C&FS BY ERIE COUNTY DEPARTMENT OF SOCIAL SERVICES. C&FS CHILD CARE WORKERS ASSIGN CLIENTS TO FOSTER CARE PARENTS INTO A BILLING SYSTEM AND ENTER INTAKE AND DISCHARGE DATES ASSOCIATED WITH THE TIME SPENT AT THE FOSTER CARE PARENT. ACCOUNTING THEN PROCESSES FOSTER CARE PARENTS PAYMENTS ON THE 15TH OF THE MONTH BASED ON CLIENTS AGE AND CLASSIFICATION AND TIME SPENT WITH THE FOSTER CARE PARENT. X X X X 0 0 0 0 0 0 0 0 0 ELIZABETH A MCPARTLAND PRESIDENT & CEO 199395 0 0 0 0 0 17150 0 1799 0 218344 0 0 0 FRANCISCO M VASQUEZ PHD PRESIDENT & CEO THROUGH MARCH 2020 309477 0 0 0 0 0 30200 0 13065 0 352742 0 0 0 IAN J LONG CHIEF FINANCIAL OFFICER 209442 0 0 0 0 0 18185 0 1966 0 229593 0 0 0 WILLIAM J DIMMIG CHIEF RISK OFFICER 179469 0 0 0 0 0 4322 0 10431 0 194222 0 0 0 KATHERINE A HAGE PSYCH NURSE PRACTITIONER 151082 0 0 0 0 0 6140 0 8636 0 165858 0 0 0 KRISTIN D MCKENZIE PSYCH NURSE PRACTITIONER 181027 0 0 0 0 0 7458 0 13044 0 201529 0 0 0 FORM 990, PART III, LINE 4A COMMUNITY SERVICES CASE MANAGEMENT SERVICES OBJECTIVE: THE GOAL OF THE CASE MANAGEMENT PROGRAMS AT CHILD & FAMILY SERVICES IS TO CURTAIL THE USE OF CONGREGATE CARE AND ASSIST A CHILD TO REMAIN IN THEIR HOME AND COMMUNITY SETTING, AVERT JUVENILE JUSTICE PLACEMENTS (WRAPAROUND), FOSTER CARE PLACEMENTS (PREVENTIVE) AND/OR AVERT EMERGENCY ROOM VISITS (HEALTH HOMES). THROUGH THE WORK DONE BY A CASE MANAGER ASSIGNED TO THE FAMILY, TREATMENT SERVICES SUCH AS MEDICAL/DENTAL CARE, MENTAL HEALTH COUNSELING, SUBSTANCE ABUSE TREATMENT AND DOMESTIC VIOLENCE SERVICES ARE COORDINATED AND MONITORED TO REDUCE THE RISK OF FURTHER SYSTEM PENETRATION TO HIGHER END, MORE COSTLY SERVICES. NEW INITIATIVE 2020: IN PREPARATION OF THE "FAMILY FIRST PREVENTION SERVICES ACT", CHILD AND FAMILY SERVICES, COLLABORATED WITH SAGE CONSULTING, TO ASSIST WITH IMPLEMENTING TRAUMA INFORMED MOTIVATIONAL INTERVIEWING AS AN EVIDENCE-BASED PRACTICE MODEL AT OUR AGENCY. STAFF WENT THROUGH AN EXTENSIVE TEN (10) WEEK MOTIVATIONAL INTERVIEWING TRAINING TO BECOME SKILLED AND BEGAN INCORPORATING "MOTIVATIONAL INTERVIEWING" AS A METHOD OF INTERVENTION. THIS MODEL IS A COLLABORATIVE CLIENT-CENTERED COUNSELING STYLE FOR ELICITING BEHAVIOR CHANGE BY HELPING CLIENTS EXPLORE AND RESOLVE CHALLENGES THROUGH DIFFERENT STAGES OF CHANGE. MEASURABLES: 105 UNIQUE MEDICAID CLIENTS SERVED IN WRAPAROUND 82 UNIQUE NON-MEDICAID CLIENTS SERVED IN WRAPAROUND 304 UNIQUE CLIENTS SERVED IN PREVENTIVE 148 UNIQUE CLIENTS SERVED IN HEALTH HOMES FORM 990, PART III, LINE 4B, DESCRIPTION OF PROGRAM SERVICE: RESIDENTIAL TREATMENT OBJECTIVE: THE RESIDENTIAL TREATMENT PROGRAM AT CHILD & FAMILY SERVICES PROVIDES INTENSIVE TREATMENT TO CHILDREN AND ADOLESCENTS AGES 5-21, WHO ARE UNABLE TO REMAIN IN THEIR OWN HOMES DUE TO THEIR BEHAVIORAL AND EMOTIONAL NEEDS. STAFF PROVIDES TREATMENT IN A HOMELIKE ENVIRONMENT, ASSISTING THE CHILDREN AND FAMILIES TO WORK THROUGH THE TRAUMATIC EXPERIENCES THAT AFFECT THEIR BEHAVIOR AND PREVENT THEM FROM REUNIFICATION. THROUGH THIS TREATMENT, CHILDREN AND ADOLESCENTS LEARN THE SKILLS NEEDED TO PREPARE FOR DISCHARGE HOME OR TO ANOTHER TYPE OF PERMANENCE. MEASURABLES: 72 CHILDREN WERE TREATED IN THE RESIDENTIAL TREATMENT FACILITIES 14 MOREY HOUSE GROUP HOME 10 LEE RANDALL JONES COMMUNITY RESIDENCE 26 CONNERS CHILDREN'S CENTER RESIDENTIAL TREATMENT CENTER 22 CONNERS CHILDREN'S CENTER RESIDENTIAL TREATMENT FACILITY FORM 990, PART III, LINE 4C, DESCRIPTION OF PROGRAM SERVICE: COUNSELING SERVICES OBJECTIVE: CHILD & FAMILY SERVICES RECOGNIZES THAT HEALTHY FAMILIES ARE THE BUILDING BLOCKS OF OUR COMMUNITY. THE OUTPATIENT MENTAL HEALTH CLINIC PROVIDES COUNSELING AND PSYCHIATRIC SERVICES IN A CONFIDENTIAL, WELCOMING AND SUPPORTIVE ENVIRONMENT. WE PROVIDE A RANGE OF CLINICAL SERVICES FOR CHILDREN, ADOLESCENTS AND ADULTS. PERSONALIZED TREATMENT PLANS ARE DEVELOPED TO ADDRESS THE NEEDS OF EACH INDIVIDUAL. LENGTH OF TREATMENT, FREQUENCY OF APPOINTMENTS AND GOALS OF THERAPY ARE BASED ON THE SPECIFIC STRENGTHS AND NEEDS OF EACH CLIENT. OUR MULTIDISCIPLINARY TEAM OF BEHAVIORAL HEALTH PROFESSIONALS INCLUDES LICENSED CLINICIANS, A PSYCHIATRIST, PSYCHIATRIC NURSE PRACTITIONERS, AND LICENSED PRACTICAL NURSES. NEW INITIATIVES: IN 2019 WE UTILIZED FUNDING SECURED IN ORDER TO HAVE 12 CLINIC STAFF MEMBERS TRAINED TO PROVIDE DIALECTICAL BEHAVIORAL TREATMENT (DBT). DBT IS A BEST PRACTICE MODEL USED TO TREAT SOME OF OUR HIGHEST NEED CLIENTS. THIS INCLUDES CLIENTS THAT HAVE A HISTORY OF, AND/OR ARE AT RISK OF SELF-HARM OR SUICIDE. SINCE THEN WE HAVE BEEN ABLE TO OFFER TRAINING TO ADDITIONAL STAFF IN THIS MODEL, AND NOW HAVE OVER 20 COUNSELORS TRAINED TO PROVIDE THIS THERAPY. CURRENTLY, WE ARE FACILITATING TWO REMOTE ADULT DBT GROUPS, AND PLAN TO BEGIN ADOLESCENT GROUPS IN FEBRUARY OF 2021. IN 2020 WE COMPLETED AN EXPANSION OF OUR CHEEKTOWAGA SITE IN ORDER TO MEET THE GROWING DEMAND FOR SERVICE AT THIS SITE. THIS INCLUDED THE ADDITION OF SIX NEW OFFICES AND ADDITIONAL CONFERENCE ROOM SPACE. THIS EXPANSION HAS ALLOWED FOR THE HIRING OF ADDITIONAL MENTAL HEALTH COUNSELORS AS WELL AS A PSYCHIATRIC NURSE PRACTITIONER. IN ADDITION, WE NOW HAVE AN INTAKE SUPERVISOR LOCATED AT BOTH OUR CHEEKTOWAGA AND DOWNTOWN LOCATIONS. IN 2020, WE QUICKLY PIVOTED TO THE USE OF TELEHEALTH SERVICES DUE TO THE COVID-19 PANDEMIC. IN MARCH OF 2020 OUR SERVICES BECAME COMPLETELY REMOTE AND BEGINNING IN JULY OF 2020 WE BEGAN UTILIZING A HYBRID SCHEDULE TO PROVIDE A COMBINATION OF IN PERSON AND TELEHEALTH SESSIONS IN ORDER TO MEET THE NEEDS OF OUR CLIENTS AND THE COMMUNITY. TELEHEALTH HAS PROVEN VALUABLE IN ASSISTING OUR CLIENTS WITH CHALLENGES TO ATTEND THEIR APPOINTMENTS, INCLUDING TRANSPORTATION, CHILDCARE, INCLEMENT WEATHER AND ILLNESS. SPECIFICALLY, WE HAVE SEEN A 6% INCREASE IN ATTENDANCE SINCE WE BEGAN OFFERING TELEHEALTH SERVICES. IN ADDITION, WE ARE UTILIZING THIS ACCELERATED TECHNICAL DEVELOPMENT TO EXPAND OUR REACH TO SUPPORT THE COMMUNITY BY OFFERING REMOTE PRESENTATIONS TO SUPPORT MENTAL HEALTH IN OUR COMMUNITY. WE BEGAN THIS IN DECEMBER BY PARTNERING WITH OUR EAP AND ARE CURRENTLY IN THE PROCESS OF DEVELOPING A PARENT SERIES FOR FAMILIES OF STANLEY G. FALK STUDENTS, AS WELL AS A SERIES FOR OUR SPANISH SPEAKING COMMUNITY MEMBERS. MEASURABLES: 330 DELAWARE AVENUE - 1740 3901 GENESEE STREET - 1162 SCHOOL SATELLITE SITES - 133 EMPLOYEE ASSISTANCE PROGRAM (EAP) OBJECTIVE: EAP CURRENTLY PROVIDES SERVICES TO 129 CONTRACTED WNY ORGANIZATIONS, THEIR 28,409 COVERED EMPLOYEES AND HOUSEHOLD MEMBERS. EAP PROVIDES SHORT-TERM, SOLUTION-FOCUSED COUNSELING, WORK-LIFE RESOURCES, EMPLOYEE ENRICHMENT SEMINARS, CRITICAL INCIDENT RESPONSE AND ORGANIZATIONAL CONSULTATION SERVICES. ALL SERVICES ARE DESIGNED TO SUPPORT ORGANIZATIONS AND EMPLOYEES TO ADDRESS PERSONAL OR WORK-RELATED CHALLENGES, IN AN EFFORT TO FACILITATE POSITIVE WORKPLACE CULTURE, INCREASE EMPLOYEE PRODUCTIVITY, ENGAGEMENT AND OVERALL WELLNESS. EAP SUPPORTS COMMUNITIES AND FAMILIES BY PROVIDING HIGH QUALITY, EASILY ACCESSIBLE SERVICES TO ITS EAP MEMBERS, THROUGH RESILIENCE BUILDING INTERVENTIONS AND CONNECTION WITH COMMUNITY RESOURCES. UPDATES/INITIATIVES: THIS YEAR THERE HAS BEEN SIGNIFICANT CHANGE IN THE PROVISION OF EAP SERVICES. WITH THE RESTRICTIONS PLACED ON PROVIDING IN-PERSON SERVICES DUE TO THE COVID PANDEMIC, EAP BEGAN PROVIDING TELEHEALTH AS A MEANS OF CONTINUING THE DELIVERY OF COUNSELING SERVICES. SIMILARLY, THE SEMINARS AND TRAINING PROGRAMS THAT EAP TYPICALLY OFFERED ON SITE FOR INDIVIDUAL ORGANIZATIONS WERE IMPACTED BY THE COVID RESTRICTIONS ON IN PERSON GATHERINGS. RATHER THAN CEASING THE DELIVERY OF THIS COMPONENT OF EAP, OUR PROGRAM ALMOST IMMEDIATELY BEGAN OFFERING AN EXTENSIVE VIRTUAL LEARNING PROGRAM WITH COMPLIMENTARY MONTHLY SEMINARS WITH OFFERINGS GEARED TOWARD EMPLOYERS AND FOR INDIVIDUAL EMPLOYEES. FINALLY, THE EAP WEBSITE HAS SEEN A 225% INCREASE IN "HITS AND VIEWING SESSIONS COMPARED TO THE PREVIOUS YEAR AS EMPLOYEES SOUGHT INFORMATION AND RESOURCES DURING THIS CHALLENGING TIME. THIS IS ATTRIBUTED TO THE ENHANCEMENTS AND IMPROVEMENTS, INCLUDING ACCESS TO RECORDED AND LIVE EDUCATIONAL INFORMATION AND ORIENTATIONS, COMMUNITY RESOURCES AND REQUEST FOR EAP SERVICES PORTAL. MEASURABLES: 1293 EMPLOYEES/FAMILY MEMBERS ENGAGED WITH EAP COUNSELING SERVICES 717 INFORMATIONAL CALLS CONDUCTED 127 ORGANIZATIONAL LEADERS ENGAGED WITH CONSULTATION REGARDING WORKPLACE OR EMPLOYEE CONCERNS 65 INDIVIDUALS WERE SERVED DURING A CRITICAL INCIDENT RESPONSE SERVICES 3658 EMPLOYEES ATTENDED EAP ENRICHMENT SEMINARS, ORIENTATIONS AND TRAINING SESSIONS, IN PERSON AND VIRTUALLY 255 EMPLOYEES ATTENDED TABLING EVENTS WHERE EAP STAFF WAS PRESENT CENTER FOR RESOLUTION AND JUSTICE (CRJ) THE OBJECTIVE OF CRJ IS TO HELP OUR CLIENTS SEEK AND PROMOTE POSITIVE CONFLICT RESOLUTION OPTIONS TO BUILD A MORE PEACEFUL WESTERN NEW YORK COMMUNITY. CRJ DOES THIS BY OFFERING ALTERNATIVE DISPUTE RESOLUTION (ADR) SERVICES, PRIMARILY MEDIATION, CONFLICT COACHING AND RESTORATIVE JUSTICE PRACTICES, AS WELL AS SKILLS-BASED TRAININGS AND COMMUNITY EDUCATION PROGRAMS. CRJ EXPERIENCED A SIGNIFICANT DECLINE IN REFERRALS OF PARENTING DISPUTES FROM FAMILY COURTS IN THE 8TH JUDICIAL DISTRICT DUE TO THE COVID PANDEMIC AND RESULTING SHUT DOWN OF COURTS IN ALL BUT WHAT WERE DEEMED "ESSENTIAL MATTERS" BY THE COURT SYSTEM. HOWEVER, THIS DECREASE IN CASELOAD FROM FAMILY COURTS WAS MITIGATED BY THE START OF A NEW PROGRAM TO MEDIATE SMALL CLAIMS CASES REFERRED BY 6 LOCAL CITY COURTS. THIS PILOT PROGRAM WAS DEVELOPED DURING COVID TO HANDLE BACKLOG SMALL CLAIMS CASES TO CREATE A MEDIATION OPTION AT CRJ TO HELP PROVIDE ACCESS TO JUSTICE AND A MEANS FOR THE RESOLUTION OF CONSUMER FINANCIAL DISPUTES THAT WOULD OTHERWISE HAVE BEEN STALLED FOR MANY MONTHS WHILE THE COURTS WERE ON PAUSE. THE PILOT HAS BEEN VERY SUCCESSFUL WITH ADDITIONAL COURTS REQUESTING TO JOIN THE PROGRAM AS OF DECEMBER 2020. ADDITIONALLY, CRJ'S YOUTH RESTORATIVE JUSTICE PROGRAM WENT FULLY VIRTUAL STARTING MID-MARCH 2020 DUE TO COVID. PROVIDING VIRTUAL MEDIATION AND CONFLICT COACHING SERVICES ALLOWED US TO CONTINUE TO SERVE YOUTH AND THEIR FAMILIES ADDRESS COMMUNICATION CHALLENGES AND OTHER CONFLICTS WHILE LARGELY STUCK AT HOME WITH LITTLE SOCIAL OUTLETS FOR MANY MONTHS. REVIEW OF RECIDIVISM DATA SHOWS THAT NEARLY 75% OF YOUTH REFERRED TO THE PROGRAM AVOIDED FURTHER JUVENILE JUSTICE SYSTEM INVOLVEMENT 6 MONTHS AFTER THEIR INITIAL ENGAGEMENT WITH CRJ. MEASURABLES: 4286 INDIVIDUALS WERE SERVED IN CRJ CONFLICT RESOLUTION PROGRAMS 463 MEDIATION SESSIONS WERE HELD AND AGREEMENTS WERE REACHED IN 391 CASES (85%) 73 INDIVIDUAL CONFLICT COACHING SESSIONS WERE HELD COVID-19: DUE TO THE COVID-19 PANDEMIC, TECHNOLOGY BECAME CRITICALLY IMPORTANT AS MEANS TO CONTINUE TO PROVIDE QUALITY SERVICES TO OUR CHILDREN AND FAMILIES. STAFF WAS EQUIPPED WITH LAPTOPS, MIFIS, AND AGENCY CELL PHONES AS A WAY OF STAYING ENGAGED WITH OUR CLIENTS/FAMILIES. IN ADDITION, WE UTILIZED "TELEHEALTH" SERVICES, TO SUPPORT OUR FAMILIES. THIS INCLUDED VIDEOCONFERENCING WITH PROVIDERS, CARETAKERS, AS WELL AS, PROVIDING VIRTUAL HOME-VISITS. FORM 990, PART VI, SECTION B, LINE 11B CHILD AND FAMILY SERVICES OF ERIE COUNTY'S FEDERAL AND STATE INFORMATIONAL RETURNS ARE REVIEWED BY A DESIGNATED BOARD COMMITTEE (AUDIT COMMITTEE) AND THE FULL BOARD RECEIVES COPIES OF THE DRAFT 990 PRIOR TO BEING FILED. FORM 990, PART VI, SECTION B, LINE 12C CHILD AND FAMILY SERVICES OF ERIE COUNTY (C&FS) HAS A CONFLICT OF INTEREST POLICY FOR DIRECTORS AND OFFICERS. IN ADDITION, C&FS HAS A CONFLICT OF INTEREST POLICY THAT COVERS ALL EMPLOYEES. C&FS' CORPORATE COMPLIANCE OFFICER PRESENTS A CONFLICT OF INTEREST OR POTENTIAL CONFLICT OF INTEREST TO THE LEADERSHIP TEAM, PRESIDENT & CEO, AND/OR BOARD AS APPLICABLE. DEPENDING ON THE FACTS OF THE SITUATION, THE POLICY MAY REQUIRE THE DIRECTOR, OFFICER, OR EMPLOYEE TO REMOVE THEMSELVES FROM THE TRANSACTION OR POTENTIAL TRANSACTION. ALL BOARD MEMBERS AND KEY EMPLOYEES MUST COMPLETE A CONFLICT OF INTEREST DISCLOSURE STATEMENT ANNUALLY. FORM 990, PART VI, SECTION B, LINE 15 THE AGENCY'S EXECUTIVE COMPENSATION COMMITTEE REVIEWS THE PROPOSED COMPENSATION FOR THE CEO, OFFICERS, AND KEY EMPLOYEES. A COMPARABILITY STUDY UTILIZING LOCAL AND NATIONAL DATA IS USED IN DETERMINING APPROPRIATE COMPENSATION. IN ADDITION, AN INDEPENDENT COMPENSATION CONSULTANT WAS USED TO REVIEW COMPENSATION LEVELS. APPROVAL OF COMPENSATION FOR THE CEO, OFFICERS, AND KEY EMPLOYEES IS DOCUMENTED IN THE MINUTES OF THE EXECUTIVE COMPENSATION COMMITTEE MEETING. FORM 990, PART VI, SECTION C, LINE 19 A SUMMARIZED VERSION OF CHILD AND FAMILY SERVICES FINANCIAL STATEMENTS IS AVAILABLE IN THEIR ANNUAL REPORT. THE AGENCY'S GOVERNING DOCUMENTS AND CONFLICT OF INTEREST POLICY ARE NOT ROUTINELY AVAILABLE TO THE PUBLIC. FORM 990, PART XI, LINE 9: NET CHANGE IN MARKET VALUE OF INTEREST RATE SWAP AGREEMENT 18,834. PARENT CHARGE -1,663,000. FORM 990, PART XII, LINE 2C: THE PROCESS FOR SELECTION OF AN INDEPENDENT ACCOUNTANT AND ASSUMPTION OF RESPONSIBILITY FOR OVERSIGHT OF THE WORK PERFORMED HAS NOT CHANGED FROM THE PRIOR YEAR. THE BOARD OF DIRECTORS APPROVES THE SELECTION OF AN INDEPENDENT ACCOUNTANT AND THE FINANCIAL STATEMENTS PREPARED BY THEM EACH FISCAL YEAR. STANLEY G FALK SCHOOL 330 DELAWARE AVENUE BUFFALO NY 14202 161285546 PROVIDE K -12 EDUCATIONAL SERVICES TO STUDENTS WITH LEARNING NEEDS. NY 501(C)(3) LINE 2 CHILD AND FAMILY SERVICES OF ERIE COUNTY 0 CHILD AND FAMILY SERVICES FOUNDATION 330 DELAWARE AVENUE BUFFALO NY 14202 161372532 PROVIDE SUPPORT FOR THE BENEFIT OF CHILD AND FAMILY SERVICES OF ERIE COUNTY NY 501(C)(3) LINE 12A, I CHILD AND FAMILY SERVICES OF ERIE COUNTY 0 CHHUNY LLC 60 ACADEMY RD ALBANY NY 12208 472874019 FAMILY DRIVEN CARE MANAGEMENT SERVICES NY N/A 0 0 0.05260 0 0 1 0 0 0 0 0 0 0 0 0 0 1 1 0 1 1 1