2022-09-19T13:54:20-05:00 2021-12-31 521853933 JM&M 10500 LITTLE PATUXENT PARKWAY SUITE 770 COLUMBIA MD 21044 990 2021-01-01 330770440 INCHARGE DEBT SOLUTIONS INCH 4072917770 5750 MAJOR BLVD 300 ORLANDO FL 32819 ETTA W MONEY PRESIDENT & CEO 4072917770 2022-09-15 1 ETTA MONEY 999009999 P01608826 4108840220 3 AAL1 IAL1 2021 2022-09-23 18:48:47Z ETTA W MONEY 5750 MAJOR BLVD 300 ORLANDO FL 32819 21533694 0 X WWW.INCHARGE.ORG X 1997 NV INCHARGE DEBT SOLUTIONS (IDS) PROVIDES CREDIT, BANKRUPTCY, AND HOUSING SERVICES TO THE GENERAL PUBLIC. THESE SERVICES INCLUDE EDUCATIONAL MATERIALS AND RESOURCES, SOLUTIONS-BASED COUNSELING, CLIENT DEBT MANAGEMENT PROGRAMS, BANKRUPTCY CREDIT COUNSELING AND PRE-DISCHARGE DEBTOR EDUCATION SERVICES, FORECLOSURE PREVENTION, HOMEBUYER EDUCATION, PRE-PURCHASING HOUSING COUNSELING, AND OTHER FINANCIAL LITERACY ACTIVITIES FOR THE BENEFIT OF THE GENERAL PUBLIC. 8 8 99 8 0 0 5718135 8010019 11808610 10315386 42258 33104 0 729 17569003 18359238 2002091 0 0 0 6011512 5455165 0 0 20995 9151317 8926071 17164920 14381236 404083 3978002 9899257 11087223 3979590 2099857 5919667 8987366 X INCHARGE DEBT SOLUTIONS HELPS CONSUMERS ACHIEVE FINANCIAL BALANCE AND MOVE CLOSER TO THEIR DREAMS. 0 1 8288759 21561 CREDIT COUNSELING AND EDUCATION - THIS PROGRAM ASSISTS CONSUMERS IN MANAGING THEIR PERSONAL FINANCES THROUGH THE PROVISION OF SOLUTIONS-BASED CREDIT COUNSELING, BUDGET PLANNING AND FINANCIAL EDUCATIONAL MATERIALS. SOLUTIONS-BASED COUNSELING IS DESIGNED TO FIND THE RIGHT SOLUTION FOR EACH DEBT DISTRESSED CONSUMER. OVER 30,000 FINANCIALLY DISTRESSED INDIVIDUALS RECEIVED CREDIT COUNSELING, AND FINANCIAL EDUCATIONAL MATERIALS DURING 2021. FINANCIAL EDUCATIONAL MATERIALS ASSIST CONSUMERS IN ACQUIRING AND IMPROVING MONEY MANAGEMENT SKILLS AND MANAGING CREDIT. CREDIT COUNSELING SERVICES ARE OFFERED IN PERSON FOR INDIVIDUALS RESIDING IN THE CENTRAL FLORIDA AREA, AND NATIONALLY OVER THE TELEPHONE AND THROUGH THE INTERNET. 3728380 9149835 DEBT MANAGEMENT - IDS OFFERS DEBT MANAGEMENT PROGRAMS TO ASSIST CONSUMERS IN PAYING OFF THEIR UNSECURED DEBTS AND TO BETTER MANAGE THEIR FINANCIAL OBLIGATIONS IN THE FUTURE. IDS PROCESSES DEBT PAYMENTS, ATTEMPTS TO SECURE A REDUCTION IN INTEREST RATES, AND ATTEMPTS TO ESTABLISH AFFORDABLE MONTHLY PAYMENTS ON THE CLIENTS' BEHALF. CLIENTS ARE PROVIDED INITIAL AND CONTINUING EDUCATIONAL ASSISTANCE THROUGH FINANCIAL EDUCATIONAL MATERIALS AND GUIDANCE IN FINANCIAL MATTERS AS DETERMINED BY THEIR NEEDS. 805173 152922 BANKRUPTCY COUNSELING AND DEBTOR EDUCATION - BANKRUPTCY LEGISLATION ENACTED BY CONGRESS IN 2005 REQUIRES INDIVIDUALS FILING FOR BANKRUPTCY TO COMPLETE A BANKRUPTCY CREDIT COUNSELING SESSION PRIOR TO FILING, AND AN INSTRUCTIONAL COURSE IN PERSONAL FINANCIAL MANAGEMENT (DEBTOR EDUCATION) PRIOR TO RECEIVING A BANKRUPTCY DISCHARGE. TO OFFER CONVENIENT, ON-DEMAND ACCESS TO THIS REQUIRED CONTENT, IDS PROVIDES INTERACTIVE WEB-BASED AND TELEPHONIC BANKRUPTCY CREDIT COUNSELING AND WEB-BASED DEBTOR EDUCATION PROGRAMS. BOTH PROGRAMS ISSUE CERTIFICATES TO INDIVIDUALS WHO COMPLETE EACH PROGRAM AS REQUIRED BY THE TITLE 11 BANKRUPTCY CODE. DURING 2021, APPROXIMATELY 7,900 CERTIFICATES WERE ISSUED TO BANKRUPTCY PETITIONERS EVIDENCING THEIR SUCCESSFUL COMPLETION OF THE BANKRUPTCY CREDIT COUNSELING SESSION AND THE PERSONAL FINANCIAL MANAGEMENT COURSE. 380938 991068 HOUSING COUNSELING AND EDUCATION - IDS IS A LOCAL U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ("HUD") APPROVED AGENCY IN THE STATE OF FLORIDA AND A MEMBER OF THE NATIONAL FOUNDATION FOR CREDIT COUNSELING ("NFCC"), WHICH ENABLES IDS TO SERVE CONSUMERS ON A NATIONWIDE BASIS. HOUSING COUNSELING SERVICES INCLUDE FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING, HOMEBUYER EDUCATION, AND PRE-PURCHASE HOMEBUYER COUNSELING. FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING IS DESIGNED TO PROVIDE EXISTING BORROWERS WITH INFORMATION AND ASSISTANCE NEEDED TO AVOID FORECLOSURE. PROGRAM HIGHLIGHTS INCLUDE BUDGET PLANNING, EVALUATION OF ELIGIBILITY FOR LOAN MODIFICATION, ASSESSMENT OF ABILITY TO SUSTAIN HOME OWNERSHIP, AND ALTERNATIVE HOUSING OPTIONS. HOMEBUYER EDUCATION IS DESIGNED TO BETTER PREPARE POTENTIAL HOMEOWNERS FOR HOMEOWNERSHIP. PARTICIPANTS EXAMINE THEIR HOUSING NEEDS, ANALYZE THEIR FINANCIAL SITUATION AND LEARN STRATEGIES TO IMPROVE FINANCIAL MANAGEMENT IN AN EFFORT TO BETTER PREPARE FOR HOMEOWNERSHIP. PARTICIPANTS ALSO LEARN HOW TO SHOP FOR A HOME, OBTAIN A MORTGAGE AND PREPARE FOR LIFE AS A HOMEOWNER. PRE-PURCHASE HOMEBUYER COUNSELING, A PERSONAL ONE-ON-ONE SESSION, IS OFFERED TO PROVIDE EDUCATION AND TIPS TO ASSIST POTENTIAL HOMEBUYERS IN IMPROVING FINANCIAL MANAGEMENT SKILLS AND UNDERSTANDING ALTERNATIVE SOURCES OF FUNDING AND MORTGAGE OPTIONS. DURING 2021, APPROXIMATELY 8,700 HOUSING COUNSELING SESSIONS WERE CONDUCTED. FINANCIAL LITERACY OUTREACH - IDS, IN CONJUNCTION WITH ITS SUPPORTING ORGANIZATION, INCHARGE EDUCATION FOUNDATION, CONDUCTS NUMEROUS FINANCIAL LITERACY WORKSHOPS, AND HOME BUYER EDUCATION CLASSES FOR THE GENERAL PUBLIC. THE GOAL OF EACH OUTREACH EVENT IS TO IMPROVE THE FINANCIAL CAPABILITIES OF ATTENDEES BY PROVIDING RELEVANT INFORMATION AND TOOLS CONCERNING PERSONAL FINANCE, MONEY MANAGEMENT, THE RESPONSIBLE USE OF CREDIT, AND THE HOME BUYING PROCESS. 380938 991068 13203250 1 1 0 0 0 0 0 0 1 0 1 1 0 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 1 13 0 1 99 1 0 0 0 0 0 0 0 0 0 0 0 0 X 8 8 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 MA OR CA MS IL FL X WILLIAM R MALSEED 4072917770 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 X PATRICIA WEXLER BOARD CHAIR 2.00 X 0 0 0 CAREY TARBELL TRUSTEE 2.00 X 0 0 0 JEFF TASSEY TRUSTEE 2.00 X 0 0 0 JAMES HARRIS TRUSTEE 1.00 1.00 X 0 0 0 JAKE DAVIDOW TRUSTEE 2.00 X 0 0 0 BHAVESH VADHANI TRUSTEE 2.00 X 0 0 0 ROBERT RUIZ TRUSTEE 2.00 X 0 0 0 KRISTEN SOLES TRUSTEE 2.00 X 0 0 0 ETTA W MONEY PRESIDENT & CEO 46.00 4.00 X 417910 0 30464 WILLIAM MALSEED SECRETARY/TREASURER 41.00 4.00 X 269520 0 14425 SORAIA DEARAUJO V.P. OF OPERATIONS 44.00 1.00 X 233172 0 23270 KAREN CARLSON SR. DIR. OF EDUC/DIG MKT 34.00 11.00 X 0 150097 22972 SALLY ERICKSEN SR. DIR. OF IT 45.00 X 0 155994 22909 ROBERT DARROCH SENIOR SOFTWARE ENGINEER 45.00 X 0 127771 7629 SHAWN WALSH SR. DIR. OF BUSINESS DEV. 34.00 11.00 X 116855 0 22252 AHMED MOYEEN SR. SOFTWARE ENGINEER 45.00 X 0 110008 13694 BILLY SEXTON NETWORK ADMINISTRATOR 45.00 X 0 108754 13618 SHERANA BAKHSH BUS. SYS. ANALYST/QA LEAD 45.00 X 0 109105 7793 1037457 761729 179026 5 0 1 0 GOOGLE 13169 COLLECTION CENTER DRIVE CHICAGO IL 60693 PUBLIC SERVICE ANNOUNCEMENTS 1776303 KNUCKLEPUCK HOLDING LLC 189 S ORANGE AVENUE ORLANDO FL 32801 CONSULTANTS 174000 2 1523367 6486652 8010019 CLIENT PROCESSING FEES 900099 9149835 9149835 HOUSING COUNSELING FEES 900099 991068 991068 BANKRUPTCY COUNSEL. & DEBTOR ED. 900099 152922 152922 CREDIT REPORT COUNSELING 900099 21561 21561 10315386 45390 45390 3162170 3174456 -12286 -12286 -12286 OTHER MISC. INCOME 900099 729 729 729 18359238 10315386 0 33833 1223865 1087699 133435 2731 3249143 2887714 354179 7250 147344 130801 16217 326 522576 464621 56785 1170 312237 277506 34034 697 69799 69799 50554 21763 28791 143761 143172 589 10989 9768 1197 24 71247 63323 7765 159 133500 118649 14553 298 843 750 91 2 4472898 3981221 489723 1954 12854 11424 1401 29 11947 10618 1302 27 EDUC. SERV. & MATERIALS 2147747 2142368 5379 PUBLIC AWARENESS 1639233 1639233 DUES AND SUBSCRIPTIONS 72035 64021 7853 161 TRAINING AND DEVELOPMEN 46384 41225 5055 104 42280 37575 4610 95 14381236 13203250 1156991 20995 2257609 1812334 105795 105816 103438 61582 39889 49798 226623 58073 9252085 8640127 1381944 611958 4722891 6464911 203494 909783 857574 1012968 9899257 11087223 1243482 878264 355167 208625 222162 227254 1523367 635412 785714 3979590 2099857 X 5919667 8087366 900000 5919667 8987366 9899257 11087223 X 3978002 -84764 -825539 X X 0 1 X 1 0 X 4979081 5069604 5627477 5718135 8010019 29404316 4979081 5069604 5627477 5718135 8010019 29404316 16089266 13315050 45212 43886 61072 63548 45390 259108 27241 2079 729 30049 29693473 54697237 0.44840 0.38580 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: LEGAL SETTLEMENT AND OTHER INCOME - 2018 AMOUNT: $ 27,241. PRIOR YEARS ESCHEATED FUNDS - 2019 AMOUNT: $ 2,079. OTHER MISC INCOME - 2021 AMOUNT: $ 729. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 1 X 2080565 2080565 0 7171520 6559562 611958 611958 MONEY MARKET FUNDS 909783 C 909783 ESCROW CASH 227254 DEFERRED COMPENSATION 785714 1012968 DEFERRED COMPENSATION 785714 785714 X 17448935 -84764 -825539 -910303 18359238 0 18359238 14381236 0 14381236 0 14381236 PART IV, LINE 2B: FUNDS RECEIVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE HELD IN VARIOUS SEPARATE FBO BANK ACCOUNTS UNTIL THEY ARE DISTRIBUTED TO CREDITORS AND CONTRIBUTIONS AND FEES ARE DISBURSED TO IDS. CERTAIN STATES REQUIRE THAT CASH ACCOUNTS BE HELD IN THE SAME STATE THAT FUNDS ARE RECEIVED. ALL RESTRICTED CASH ACCOUNTS ARE NOT AVAILABLE FOR IDS' OPERATING EXPENSES OR CREDITORS OF IDS. PART X, LINE 2: IDS BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. PART XI, LINE 2D - OTHER ADJUSTMENTS: SOFTWARE PROJECT WRITEOFF -825,539. X X X X X 0 1 0 0 0 0 0 0 0 ETTA W MONEY PRESIDENT & CEO 334768 0 0 0 83142 0 13285 0 17179 0 448374 0 0 0 WILLIAM MALSEED SECRETARY/TREASURER 200602 0 0 0 68918 0 9932 0 4493 0 283945 0 0 0 SORAIA DEARAUJO V.P. OF OPERATIONS 189491 0 0 0 43681 0 9932 0 13338 0 256442 0 0 0 SALLY ERICKSEN SR. DIR. OF IT 0 149994 0 0 0 6000 0 7452 0 15457 0 178903 0 0 KAREN CARLSON SR. DIR. OF EDUC/DIG MKT 0 144097 0 0 0 6000 0 6635 0 16337 0 173069 0 0 PART I, LINE 4B THE ORGANIZATION HAS A TAX-EXEMPT 457(B) DEFERRED COMPENSATION PLAN FOR CERTAIN KEY EXECUTIVES. A PORTION OF THE PARTICIPATING EXECUTIVES' COMPENSATION IS DEFERRED. PER IRS REQUIREMENTS, ALL PLAN AMOUNTS MUST BE SUBJECT TO THE CLAIMS OF IDS' CREDITORS, AND AS SUCH, A DEFERRED COMPENSATION ASSET AND CORRESPONDING DEFERRED LIABILITY ARE INCLUDED IN THE STATEMENTS OF FINANCIAL POSITION. DURING 2021, PARTICIPANTS IN THE PLAN INCLUDED ETTA W. MONEY, WILLIAM R. MALSEED AND SORAIA DEARAUJO. INCLUDED IN SCHEDULE J, COLUMN B(III) ARE AMOUNTS DEFERRED DURING 2021 AND EARNINGS ON AMOUNTS DEFERRED. WILLIAM MALSEED SECRETARY/TREASURER 32334 WILLIAM MALSEED'S DAUGHTER RACHEL MALSEED WAS EMPLOYED BY IDS DURING 2021 AS A CUSTOMER SUPPORT REPRESENTATIVE. 0 FORM 990, PART III, LINE 3 THE ORGANIZATION CEASED ITS STUDENT LOAN COUNSELING PROGRAM SERVICE IN 2021. FORM 990, PART VI, SECTION B, LINE 11B THE TREASURER, AUDIT COMMITTEE, THE PRESIDENT & CEO OF INCHARGE DEBT SOLUTIONS, AND THE FULL BOARD REVIEW AND APPROVE THE FORM 990 PRIOR TO ITS FILING. FORM 990, PART VI, SECTION B, LINE 12C OFFICERS, TRUSTEES AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ON A CONFLICT OF INTEREST FORM THAT IS COMPLETED ANNUALLY. POTENTIAL CONFLICTS ARE TO BE REPORTED TO THE ORGANIZATION AS SOON AS KNOWN. FOLLOW-UP IS PERFORMED TO ENSURE ALL CONFLICT OF INTEREST FORMS ARE RECEIVED. ALL NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM OTHER THAN TRUSTEES ARE INVESTIGATED BEFORE PROVIDING THE FORMS TO THE GOVERNANCE COMMITTEE. NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM TRUSTEES ARE INVESTIGATED BY THE GOVERNANCE COMMITTEE. FORM 990, PART VI, SECTION B, LINE 15 THE ORGANIZATION HAS A SEPARATE BOARD APPOINTED COMPENSATION COMMITTEE THAT DETERMINES THE SALARY OF THE OFFICERS ON AN ANNUAL BASIS. SALARY COMPARABILITY DATA AND PERFORMANCE IS REVIEWED AS THE BASIS FOR OFFICER COMPENSATION ANNUALLY. ON A REGULAR BASIS, AN INDEPENDENT COMPENSATION CONSULTANT MAY BE USED TO PERFORM A COMPENSATION SURVEY OR STUDY. KEY EMPLOYEES MAY RECEIVE SALARY INCREASES BASED ON AN EVALUATION OF PERFORMANCE. PERIODICALLY, KEY EMPLOYEES' SALARIES ARE COMPARED TO MARKET DATA. THE LAST COMPENSATION REVIEW WAS CONDUCTED IN FEBRUARY 2022. FORM 990, PART VI, SECTION C, LINE 18 THE ORGANIZATION MAKES ITS FORM 1023 AND FORM 990 AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION'S FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION PROVIDES COPIES OF ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AS VALID REQUESTS ARE RECEIVED. FORM 990, PART VII, SECTION B AND PART IX, LINE 24A AND 24B: A PORTION OF AMOUNTS PAID FOR PUBLIC AWARENESS IN 2021 HAVE BEEN ALLOCATED TO EDUCATIONAL SERVICES AND MATERIALS DUE TO EDUCATIONAL CONTENT RECEIVED AND COUNSELING SERVICES PROVIDED THAT RESULTED FROM AMOUNTS EXPENDED. FORM 990, PART XI, LINE 9: SOFTWARE PROJECT WRITEOFF -825,539. FORM 990, PART XII, LINE 2C: THE ORGANIZATION'S AUDIT COMMITTEE IS RESPONSIBLE FOR SELECTING AN INDEPENDENT ACCOUNTANT AND OVERSEEING THE AUDIT OF ITS FINANCIAL STATEMENTS ON AN ANNUAL BASIS. THE PROCESS HAS NOT BEEN CHANGED DURING THE TAX YEAR. INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 320 ORLANDO FL 32819 522196183 FINANCIAL EDUCATION; GENERAL AND ADMINISTRATIVE SUPPORT SERVICES DE 501(C)(3) LINE 12C, III-FI N/A 0 INCHARGE EDUCATION FOUNDATION INC 5750 MAJOR BLVD SUITE 310 ORLANDO FL 32819 200152720 DEVELOP FINANCIAL EDUCATIONAL MATERIALS AND RESOURCES; IT SUPPORT DE 501(C)(3) LINE 12C, III-FI N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1