2022-09-19T12:01:52-05:00 2021-12-31 464016990 THE PUN GROUP LLP 200 E SANDPOINTE AVENUE SUITE 600 SANTA ANA CA 92707 990 2021-01-01 330656671 SPRINGBOARD NONPROFIT CONSUMER CREDIT MANAGEMENT INC SPRI 8004318157 1450 IOWA AVENUE 200 RIVERSIDE CA 92507 MELINDA OPPERMAN PRESIDENT 8004318157 2022-09-19 MELINDA OPPERMAN 999009999 KENNETH HPUN P01443751 9497778800 3 AAL1 IAL1 2021 2022-09-23 18:48:47Z MELINDA OPPERMAN 1450 IOWA AVENUE SUITE 200 RIVERSIDE CA 92507 5993379 0 X WWW.CREDIT.ORG X 1974 CA TO PROVIDE CREDIT EDUCATION, PROMOTE FINANCIAL LITERACY, PROVIDE HOUSING AND COUNSELING SERVICES, RELIEVE THE BURDENS OF GOVERNMENT AND ASSIST INDIVIDUALS IN FINANCIAL DIFFICULTY. 5 4 65 0 0 0 527459 2457261 3305688 2708790 255091 0 88639 827328 4176877 5993379 0 0 0 0 2723390 3269213 0 0 0 4212448 5574922 6935838 8844135 -2758961 -2850756 11029605 8795796 2244874 2141337 8784731 6654459 X THE SPECIFIC PURPOSES OF THE CORPORATION SHALL BE TO SERVE THECOMMUNITY AND GENERAL PUBLIC BY PROVIDING EDUCATIONAL COUNSELINGSERVICES RELATING TO PERSONAL FINANCE AND CREDIT REGARDLESS OF ANINDIVIDUAL'S ABILITY TO PAY; THE DEVELOPMENT AND PROVISION OF HOUSINGAND COUNSELING SERVICES FOR THE BENEFIT OF MEMBERS OF AN APPROPRIATECHARITABLE CLASS; RELIEVING THE GOVERNMENTAL BURDENS OF FEDERAL,STATE AND LOCAL GOVERNMENTS AND THEIR POLITICAL SUBDIVIONS; AND BYENGAGING IN OTHER CHARITABLE AND EDUCATIONAL ACTIVITES PERMITTED OFORGANIZATIONS DESCRIBED IN INTERNAL REVENUE CODE 501(C)(3). 0 0 430255 321339 REVERSE MORTGAGE COUNSELING: REVERSE MORTGAGE OFFERS CLIENTS GUIDANCE AS TO WHETHER A REVERSE MORTGAGE LOAN OPTION IS RIGHT FOR THEM AND, IF SO, HOW TO QUALIFY. IN 2020, OVER 3,400 SESSIONS WERE CONDUCTED. 1203533 1386322 CREDIT AND DEBT COUNSELING: CREDIT.ORG PROVIDES FINANCIAL COACHINGIN THE AREAS OF MONEY MANAGEMENT AND BUDGETING FOR THOSE WITHCREDIT CARD AND OTHER UNSECURED DEBT. ONE POSSIBLE RESULT OF SUCHCOACHING IS ENROLLMENT IN A DEBT MANAGEMENT PROGRAM WHICH IS AMONITORED OR STRUCTURED REPAYMENT PLAN FOR WHICH NOMINAL FEES ARECHARGED. 30717 1585430 HOUSING COUNSELING AND EDUCATION: CREDIT.ORG PROVIDES EDUCATION TO FIRST TIMEHOMEBUYERS AND THOSE HOMEOWNERS SEEKING TO AVOID FORECLOSURE.THESE SERVICES ARE MOSTLY PROVIDED AT NO COST AND ARE FUNDED BYFEDERAL GRANTS FROM THE U.S. DEPARTMENT OF HOUSING AND URBANDEVELOPMENT AS WELL AS OTHER PUBLIC AND PRIVATE SOURCES. 1031077 243027 1031077 243027 2695582 1 1 0 0 0 0 0 0 1 0 1 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 1 1 0 65 1 0 0 0 0 0 0 0 0 0 0 X 5 4 0 0 0 0 0 0 0 1 1 0 1 1 1 1 1 1 1 1 1 1 0 AL AZ AR CA CT FL GA IL KS KY MD MA MI MN MO NH NJ NM NY NC OH OK OR PA RI SC TN UT VA WV WI X X MELINDA OPPERMAN 8004318157 1450 IOWA AVENUE SUITE 200 RIVERSIDE CA 92507 MELINDA OPPERMAN PRESIDENT-CEO 60.00 X X 176000 0 13628 STACIE ANCTIL DIRECTOR 1.00 X 0 0 0 MIKE FRASCHILLA DIRECTOR 1.00 X 0 0 0 MEREDITH CHILLEMI SECRETARY 1.00 X 0 0 0 ETHAN HORN TREASURER 1.00 X 0 0 0 JAMIE DEASON EXECUTIVE VICE PRESIDENT 50.00 X 179800 0 14376 ANGEL CAPALBO SVP, PROGRAM MANAGEMENT 40.00 X 162161 0 14654 GLADYS REIMERS SVP OF COUNSELING SERVICES 40.00 X 128000 0 5977 645961 0 48635 4 0 1 0 SPRINGBOARD SOCIAL ENTERPRISES 27762 ANTONIO PARKWAY SUITE L1 299 LADERA RANCH CA 92694 MANAGEMENT CONSULTING 2918580 G&M HIRE ENTERPRISES LLC 27720 JEFFERSON AVENUE SUITE 130 TEMECULA CA 92590 TEMPORARY STAFFING AGENCY 312540 SPERIDIAN TECHNOLOGIES 2400 LOUISIANA BOULEVARD BUILDING ALBUQUERQUE NM 87110 SOFTWARE PROVIDER 229032 3 1914590 542671 2457261 CREDIT COUNSELING AND 611600 1087259 1087259 STATE PROGRAM ADMINIST 611600 876695 876695 DEBT MANAGEMENT PLAN F 611600 708771 708771 BANKRUPTCY COUNSELING 611600 31814 31814 RENTAL COUNSELING 611600 4251 4251 2708790 OTHER REVENUE 900099 827328 827328 827328 5993379 3536118 0 0 2687227 1493068 1194159 581986 356537 225449 100280 31567 68713 79984 550 79434 341782 398 341384 8596 1592 7004 95683 62 95621 377030 30513 346517 99350 99350 OUTSIDE SUPPORT SERVICE 2810890 127899 2682991 SOFTWARE MAINTENANCE AN 305869 22478 283391 TEMPORARY STAFF (NON-EM 302656 127155 175501 COMMUNICATION 273847 26734 247113 778955 477029 301926 8844135 2695582 6148553 0 502551 1276467 203339 510968 826201 71781 62891 79640 6945764 5850662 1297990 1095102 8128853 5731839 7780 29999 11029605 8795796 693579 655651 631008 543667 150000 150000 770287 792019 2244874 2141337 X 8784731 6654459 8784731 6654459 11029605 8795796 -2850756 720484 0 X X 0 1 X 1 0 X 3174792 1734879 352962 527459 2457261 8247353 21722892 17517117 14372468 3394327 3536118 60542922 24897684 19251996 14725430 3921786 5993379 68790275 0 2977473 9221961 19462 12218896 2977473 9221961 19462 12218896 56571379 107234 155668 230472 255091 748465 107234 155668 230472 255091 748465 25004918 19407664 14955902 4176877 5993379 69538740 0.81350 0.82370 0.01080 0.00950 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 0 5138 612 4526 2094237 1247525 846712 48972 17261 31711 4797417 4585264 212153 1095102 DEFERRED REVENUE 792019 792019 X 6704419 720484 -9444 711040 5993379 0 5993379 8834692 0 8834692 9444 9444 8844136 PART X, LINE 2: THE ORGANIZATION IS EXEMPT FROM FEDERAL INCOME TAXES UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE WITH A SIMILAR EXEMPTION UNDER CALIFORNIA STATE LAW. THE AMOUNT OF $2,814 IS INCLUDED IN TAXES AND LICENSES IN THE CONSOLIDATED STATEMENT OF FUNCTIONAL EXPENSES WHICH IS LLC FEES AND INCOME TAXES PAID TO THE STATE OF CALIFORNIA. THE ORGANIZATION UTILIZES A TWO-STEP APPROACH TO RECOGNIZING AND MEASURING UNCERTAIN TAX POSITIONS, INCLUDING UNRELATED BUSINESS INCOME TAX. THE FIRST STEP IS TO EVALUATE THE TAX POSITION FOR RECOGNITION BY DETERMINING IF THE WEIGHT OF AVAILABLE EVIDENCE INDICATES IT IS MORE LIKELY THAN NOT THAT THE POSITION WILL BE SUSTAINED ON AUDIT, INCLUDING RESOLUTION OF RELATED APPEALS OR LITIGATION PROCESSES. THE SECOND STEP IS TO MEASURE THE TAX BENEFIT AS THE LARGEST AMOUNT, WHICH IS MORE THAN 50% LIKELY OF BEING REALIZED UPON ULTIMATE SETTLEMENT. AS OF DECEMBER 31, 2021, THERE WAS NO UNCERTAIN TAX POSITION. MANAGEMENT BELIEVES THAT THE ORGANIZATION IS NO LONGER SUBJECT TO INCOME TAX EXAMINATIONS FOR THE YEARS PRIOR TO 2015. PART XI, LINE 2D - OTHER ADJUSTMENTS: INTEREST INCOME/ EXPENSE -9,444. PART XII, LINE 4B - OTHER ADJUSTMENTS: INTEREST INCOME/EXPENSE 9,444. 1 X X X X X X 0 1 0 0 0 0 0 0 0 JAMIE DEASON EXECUTIVE VICE PRESIDENT 179800 0 0 0 0 0 6462 0 7914 0 194176 0 0 0 MELINDA OPPERMAN PRESIDENT-CEO 176000 0 0 0 0 0 6283 0 7345 0 189628 0 0 0 ANGEL CAPALBO SVP, PROGRAM MANAGEMENT 162161 0 0 0 0 0 0 0 14654 0 176815 0 0 0 FORM 990, PART VI, SECTION B, LINE 11B PRIOR TO FILING, SPRINGBOARD'S FORM 990 IS REVIEWED INTERNALLY BY THE CEO, AS WELL AS BY AN INDEPENDENT CERTIFIED PUBLIC ACCOUNTING FIRM. ONCE THESE REVIEWS ARE COMPLETE, ONE OF TWO PROCEDURES IS FOLLOWED: A. COPIES OF THE FORM 990 ARE GIVEN TO THE BOARD MEMBERS FOR REVIEW PRIOR TO THE ANNUAL MEETING. AT THE ANNUAL MEETING, FORM 990 IS DISCUSSED AND ANY QUESTIONS OR COMMENTS ARE ADDRESSED; OR B. A COPY OF THE FORM 990 IS GIVEN TO EACH BOARD MEMBER WITH A NOTICE THAT INFORMS THE BOARD MEMBER THEY SHALL HAVE A WEEK TO REVIEW THE FORM 990 AND TO SUBMIT ANY QUESTIONS OR COMMENTS TO THE CEO. THESE QUESTIONS OR COMMENTS ARE THEN ADDRESSED AND CIRCULATED TO THE BOARD MEMBERS, UNLESS THE BOARD CHAIR REQUESTS THAT A BOARD MEETING BE CONVENED AT WHICH ANY AND ALL QUESTIONS OR COMMENTS CAN BE ADDRESSED. FORM 990, PART VI, SECTION B, LINE 12C EACH BOARD MEMBER IS REQUIRED TO COMPLETE A CONFLICT FORM ANNUALLY. THE FORM CONTAINS THE COMPANY'S CONFLICTS POLICY, AS WELL AS AN AREA IN WHICH THE BOARD MEMBER DISCLOSES ANY AND ALL ORGANIZATIONS IN WHICH THE MEMBER IS A BOARD MEMBER, COMMITTEE MEMBER OR AN EMPLOYEE. ADDITIONALLY, THE MEMBER IS REQUIRED TO CERTIFY THAT, EXCEPT AS DESCRIBED IN THE FORM, THEY ARE NOT AND HAVE NOT IN THE PAST YEAR BEEN: 1.) A PARTICIPANT, DIRECTLY OR INDIRECTLY, IN ANY ARRANGEMENT, AGREEMENT, INVESTMENT, OR OTHER ACTIVITY WITH ANY VENDOR, SUPPLIER, OR OTHER PARTY DOING BUSINESS WITH SPRINGBOARD WHICH HAS RESULTED OR COULD RESULT IN PERSONAL BENEFIT TO THEM. 2.) A RECIPIENT, DIRECTLY OR INDIRECTLY, OF ANY SALARY PAYMENTS OR LOANS OR GIFTS OF ANY KIND OR ANY FREE SERVICE OR DISCOUNTS OR OTHER FEES FROM OR ON BEHALF OF ANY PERSON OR ORGANIZATION ENGAGED IN ANY TRANSACTION WITH SPRINGBOARD. KEY EMPLOYEES REVIEW THE EMPLOYEE CONFLICTS OF INTEREST POLICY ANNUALLY AND ARE REQUIRED TO ANNUALLY CERTIFY THAT THEY HAVE REPORTED IN WRITING ANY CIRCUMSTANCE THAT, SINCE THEIR LAST EXECUTION OF THE POLICY, DID OR MAY HAVE INVOLVED A CONFLICT OF INTEREST IN THE CONDUCT OF SPRINGBOARD'S BUSINESS, OR MAY HAVE CREATED THE APPEARANCE OF INVOLVING A CONFLICT OR IMPROPRIETY. THE KEY EMPLOYEE IS ALSO REQUIRED TO ATTACH TO THE SIGNED POLICY A COPY OF THE WRITING DISCLOSING THE POTENTIAL CONFLICT. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION PROCESS FOR OFFICERS AND KEY EMPLOYEES IS PERIODICALLY ESTABLISHED BY A BOARD COMPENSATION COMMITTEE. THIS COMMITTEE TAKES INTO CONSIDERATION A NUMBER OF FACTORS INCLUDING: (1) AN INDEPENDENT COMPENSATION STUDY OBTAINED BY THE COMPANY; (2) THE 990S OF OTHER SIMILAR ORGANIZATIONS; (3) INTERNALLY COMPLETED COMPENSATION STUDIES. ANNUAL COMPENSATION AND ANY MERIT INCREASES JUSTIFIED BY PERFORMANCE ARE RECOMMENDED BY THE EMPLOYEE'S DIRECT SUPERVISOR; HOWEVER, THEY ARE SUBJECT TO FINAL APPROVAL BY THE CEO, PROVIDED THEY ARE WITHIN THE COMPENSATION RANGES ESTABLISHED BY THE COMMITTEE. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION'S EXEMPT APPLICATION WITH THE SUPPORTING DOCUMENTATION AND THE ANNUAL RETURN ARE MADE AVAILABLE TO THE PUBLIC BY WRITTEN REQUEST. FORM 990, PART XII, LINE 2C ALL REVIEW AND PROCESS FOR THE OVERSIGHT OF THE AUDIT OF ITS FINANCIAL STATEMENTS AND SELECTION OF AN INDEPENDENT AUDITOR REMAINS CONSISTENT BETWEEN YEARS. FORM 990, PART I, SUMMARY FORM 990, PART I, SUMMARY ESTABLISHED IN 1974, SPRINGBOARD NONPROFIT CONSUMER CREDIT MANAGEMENT, INC. D/B/A CREDIT.ORG IS A NONPROFIT COMMUNITY SERVICE ORGANIZATION WHOSE MISSION IS TO STRENGTHEN COMMUNITIES AND EMPOWER CONSUMERS BY OFFERING EDUCATIONAL SERVICES THAT PROMOTE FINANCIAL LITERACY, QUALITY FINANCIAL COUNSELING, DEBT MANAGEMENT SOLUTIONS, AND PATHWAYS TO AFFORDABLE HOUSING. CREDIT.ORG SERVES ALL SEGMENTS OF THE COMMUNITY, REGARDLESS OF THEIR ECONOMIC STATUS OR ABILITY TO PAY. THE AGENCY IS GOVERNED BY A VOLUNTARY AND DIVERSE COMMUNITY-BASED BOARD OF DIRECTORS AND IS ACCREDITED BY THE COUNCIL ON ACCREDITATION ("COA"), A NATIONALLY RECOGNIZED INDEPENDENT ACCREDITING BODY SIGNIFYING THE HIGHEST STANDARDS FOR AGENCY GOVERNANCE, FISCAL INTEGRITY, COUNSELOR CERTIFICATION, AND SERVICE DELIVERY POLICIES. CREDIT.ORG'S TARGET POPULATION IS PREDOMINATELY LOW-TO-MODERATE INCOME ("LMI") LEVEL HOUSEHOLDS WHICH COMPRISED APPROXIMATELY 60% OF THE ORGANIZATION'S COUNSELED CLIENTELE IN 2021. APPROXIMATELY 53% OF THE AGENCY'S CLIENTS COUNSELED IN 2021 IDENTIFIED AS MINORITIES. DURING THEIR SESSION 27% OF OUR CLIENTS CHOOSE NOT TO PROVIDE US WITH THEIR RACE AND/OR ETHNICITY, AFTER REMOVING THOSE THAT CHOSE NOT TO RESPOND, WE FOUND THAT 53% IDENTIFIED AS RACIAL AND ETHNIC MINORITY PERSONS. DURING THEIR SESSION, ALL CLIENTS PROVIDED US WITH THEIR LEVEL OF INCOME, AND 60.31% OF THE CLIENTS WE SERVED WERE FROM LMI HOUSEHOLDS. FIGURES DO NOT INCLUDE PRE-BANKRUPTCY COUNSELING, PRE-DISCHARGE DEBTOR EDUCATION, OR WORKSHOPS. IN 2021, CREDIT.ORG PROVIDED DIRECT SERVICES TO AN ESTIMATED 31,793 CONSUMERS, INCLUDING 12,913, IN FINANCIAL LITERACY AND EDUCATION PROGRAMS; 7,534 IN HOUSING COUNSELING; 6,990 IN CREDIT COUNSELING AND DEBT MANAGEMENT PROGRAMS; 3,300 IN A WEB-BASED HOMEBUYER EDUCATION COURSE AND A ONE-ON-ONE ADVISORY SESSION TO ADDRESS THE INDIVIDUAL'S UNIQUE HOUSING GOALS; 894 IN CALIFORNIA'S COVID-19 RENTAL RELIEF PROGRAM AND 162 IN OUR RENT4SUCCESS RENTAL COUNSELING PLATFORM. FORM 990, PART III, STATEMENT OF PROGRAM SERVICE ACCOMPLISHMENTS PUBLIC AWARENESS AND EDUCATIONAL MATERIALS CREDIT.ORG PROMOTES AND SEEKS TO RAISE PUBLIC AWARENESS OF ITS COUNSELING SERVICES AND THE AVAILABILITY OF ITS FINANCIAL LITERACY PROGRAMS AND MATERIALS THROUGH VARIOUS FORMS OF MEDIA, INCLUDING PRINTED MATERIALS AND THE INTERNET. IN 2021, THESE EFFORTS RESULTED IN 597,175 TOTAL NEW VISITORS TO CREDIT.ORG'S EDUCATIONAL SITE, AND 702,776 UNIQUE WEBSITE VISITS. EXCLUDING OUR NON-EDUCATIONAL PAGES, 407,219 ONLINE VISITORS ACCESSED OUR EDUCATIONAL CONTENT, TOOLS, AND VARIOUS OTHER FINANCIAL RESOURCES 458,478 TIMES. IN FURTHERANCE OF ITS EXEMPT MISSION, CREDIT.ORG UNDERTOOK THE FOLLOWING EXEMPT PURPOSE ACTIVITIES: ITEM A - COUNSELING AND EDUCATION CREDIT.ORG'S COUNSELING AND EDUCATIONAL SERVICES INCLUDE BUDGET COUNSELING; EDUCATIONAL PROGRAMS, SEMINARS, AND MATERIALS FOR FINANCIALLY DISTRESSED CONSUMERS TO ASSIST WITH MONEY MANAGEMENT, DEBT EDUCATION AND UNDERSTANDING CREDIT; PRE-BANKRUPTCY COUNSELING; PRE-DISCHARGE DEBTOR EDUCATION; REVERSE MORTGAGE AND HOUSING COUNSELING; FORECLOSURE PREVENTION HOUSING COUNSELING; AND GENERAL CREDIT AND DEBT COUNSELING. CREDIT.ORG'S SERVICES ARE FREE, WITH THE EXCEPTION OF PRE-BANKRUPTCY COUNSELING, PRE-DISCHARGE DEBTOR EDUCATION, PRE-PURCHASE HOMEBUYER EDUCATION, CREDIT REPORT REVIEW, SOME HOMEBUYER EDUCATION COURSES, AND REVERSE MORTGAGE COUNSELING FOR WHICH A MINIMAL CHARGE IS MADE. AND WITH RESPECT TO THESE FEE SERVICES, CREDIT.ORG COACHES/COUNSELORS HAVE ALWAYS HAD THE DISCRETION TO WAIVE OR REDUCE RELATED CHARGES THROUGH CONSIDERATION OF AN INDIVIDUAL'S PERSONAL FINANCIAL SITUATION AND ABILITY TO PAY BASED ON THE BUDGET ANALYSIS REVIEWED BY THE COUNSELOR. IN 2021, CREDIT.ORG WAIVED AND REDUCED FEES TOTALING $4,397 FOR 36 DEBTOR-EDUCATION FINANCIAL SESSIONS AND 70 PRE-BANKRUPTCY COUNSELING SESSIONS. "HOUSING COUNSELING CREDIT.ORG IS APPROVED BY THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT AS A COMPREHENSIVE HOUSING COUNSELING AGENCY AND PROVIDES FIRST-TIME HOMEBUYER EDUCATION, LANDLORD/TENANT RENTAL COUNSELING, PRE-PURCHASE AND POST-HOME BUYER COUNSELING, AS WELL AS REVERSE MORTGAGE COUNSELING. "BUDGET AND DEBT COUNSELING CREDIT.ORG PROVIDES GENERAL FINANCIAL LITERACY COUNSELING DESIGNED TO HELP COUNSELEES UNDERSTAND THE CAUSES OF FINANCIAL STRESS AND LEARN HOW TO TRACK AND EVALUATE SPENDING. THE COUNSELING SERVICE INCLUDES THE CREATION OF A STEP-BY-STEP PERSONALIZED BUDGET, TIPS TO HELP STICK TO IT, AND AN ACTION PLAN AND OPTIONS TO HELP COUNSELEES MANAGE THEIR FINANCES MORE EFFECTIVELY. "DEBT MANAGEMENT PLAN CREDIT.ORG OFFERS A DEBT REPAYMENT PLAN (I.E. DEBT MANAGEMENT PLAN ["DMP"]) IN SITUATIONS WHERE SUCH A PLAN IS THE MOST BENEFICIAL COURSE OF ACTION FOR A PARTICULAR COUNSELEE AS AN INCIDENTAL FEATURE OF BUDGET AND DEBT COUNSELING. CREDIT.ORG USES ITS DMP PROGRAM AS AN EDUCATIONAL TOOL THAT PROVIDES INDIVIDUALS WITH AN OPPORTUNITY TO DEVELOP THE DISCIPLINE AND FINANCIAL MANAGEMENT SKILLS NECESSARY TO OVERCOME THEIR FINANCIAL PROBLEMS AND LEARN NEW SPENDING AND FAVORABLE CREDIT MANAGEMENT HABITS. ITEM B - COMMUNITY EDUCATION WORKSHOPS IN 2021, THE CREDIT.ORG TEAM CONDUCTED 79 WORKSHOPS AND EDUCATED 856 CONSUMERS IN "LIVE" VIRTUAL SETTINGS (ZOOM, ETC.). WITH VIRTUAL TECHNOLOGY, WE REACHED CONSUMERS BEYOND OUR TRADITIONAL REACH OF SOUTHERN CALIFORNIA WHEN WE WERE RESTRICTED TO BRICK-AND-MORTAR VENUES. THROUGH THE FINANCIAL INSTRUCTIONAL TRAINING ("FIT") ACADEMY, THE AGENCY'S E-LEARNING DISTANCE EDUCATION PORTAL, 11,265 CONSUMERS SIGNED ON TO GAIN IMPORTANT FINANCIAL KNOWLEDGE VIA THE FINANCIAL LITERACY PLATFORM. IN TOTAL, THE TEAM PROVIDED FINANCIAL EDUCATION TO 12,121 CONSUMERS. AWARD-WINNING EDUCATION THE ORGANIZATION HAS RECEIVED MORE THAN A DOZEN AWARDS IN THE FINANCIAL LITERACY FIELD, INCLUDING SIX NATIONAL EDUCATION AND COUNSELOR OF THE YEAR AWARDS, AND BEING TWICE HONORED BY THE UNITED WAY WITH THEIR COMMUNITY INITIATIVE PARTNER AWARD, FOR OUR ACCOMPLISHMENT IN THE PURSUIT OF EXCELLENCE AND PROMOTION OF CONSUMER FINANCIAL HEALTH. MOBILE OUTREACH VALUABLE EDUCATION ("MOVE") CREDIT.ORG PROVIDES AND PROMOTES FINANCIAL LITERACY EDUCATION THROUGH CLASSES AND WORKSHOPS THROUGH CREDIT.ORG'S MOVE INITIATIVE. THE INITIATIVE IS CREDIT.ORG'S "TAKE IT TO THE STREETS" STRATEGY. THE EFFORT SERVES THE COMMUNITY BY CONDUCTING WORKSHOPS FOR MOSTLY LOW-TO-MODERATE-INCOME ATTENDEES IN VIRTUAL OR IN-PERSON FACE-TO-FACE SETTINGS, IN ENGLISH AND/OR SPANISH. THROUGH CREDIT.ORG'S MOVE INITIATIVE THE AGENCY TRAVELS TO SOCIAL SERVICE ORGANIZATIONS, COMMUNITY GROUPS, SCHOOL OR COLLEGE CAMPUSES, MILITARY BASES, AND BUSINESSES TO CONDUCT FACE-TO-FACE FINANCIAL LITERACY SEMINARS IN COMMUNITY VENUES. DUE TO THE COVID-19 PANDEMIC, OUR MOVE WORKSHOPS TRANSITIONED FROM ON-SITE IN-PERSON FACE-TO-FACE WORKSHOPS TO VIRTUAL WORKSHOPS HELD LIVE VIA ZOOM, WEBEX, ETC. PLATFORMS. THE PARTICIPANTS ARE MOSTLY FROM LMI HOUSEHOLDS AND ARE EDUCATED ON SUCH TOPICS AS BUDGETING, MONEY MANAGEMENT, HOME PRESERVATION FORECLOSURE PREVENTION, UNDERSTANDING CREDIT REPORTS AND SCORES, AND IDENTITY THEFT PREVENTION. FIT ACADEMY EDUCATIONAL OUTREACH IN 2021, CREDIT.ORG REACHED 11,265 PARTICIPANTS VIA OUR FIT ACADEMY, AN ONLINE FINANCIAL EDUCATION CENTER DESIGNED TO HELP CONSUMERS BECOME MORE KNOWLEDGEABLE ABOUT FINANCIAL MATTERS AND OFFER THE OPPORTUNITY FOR CONSUMERS TO EXPAND THEIR KNOWLEDGE AND UNDERSTANDING OF MONEY MATTERS FROM THE PRIVACY OF THEIR HOMES WHILE WORKING AT THEIR OWN PACE. THE STATISTICAL ANALYSIS OF THE PRE AND POST-TESTS OF THE FIT PARTICIPANTS REFLECTS AN AVERAGE PERCENTAGE INCREASE OF 27% IN KNOWLEDGE GAINED. IN THE LAST QUARTER OF 2021, THE PRE-TEST AVERAGE WAS 71% AND THE AVERAGE POST-TEST WAS 91%, WHICH TRANSLATES TO AN AVERAGE GRADE GOING FROM A "C-" TO "A-". AT THE COMPLETION OF THE CLASS, EACH PARTICIPANT RECEIVES RECOGNITION VIA A DOCUMENT OF ACHIEVEMENT. THE FIT ACADEMY HAS REACHED OVER 45,265 PARTICIPANTS IN THE LAST EIGHT YEARS. "AMERICA SAVES WEEK 2021" AMERICA SAVES IS A MOVEMENT THAT ENCOURAGES FISCAL RESPONSIBILITY, SAVING, AND FINANCIAL LITERACY. CREDIT.ORG SUPPORTED THE NATIONAL, SOCIAL MARKETING CAMPAIGN "AMERICA SAVES WEEK 2021", THE GOAL OF THIS PROGRAM IS TO PROMOTE AWARENESS OF THE NEED FOR GOOD SAVING HABITS, PARTICULARLY FOR LMI INDIVIDUALS. CREDIT.ORG MANAGES TWO LOCAL AMERICA SAVES CAMPAIGNS, INLAND EMPIRE SAVES (WWW.IESAVES.ORG) AND SAN DIEGO SAVES (WWW.SDSAVES.ORG). FORM 990, PART I, SUMMARY (CONTINUE) ITEM C - FREE EDUCATIONAL MATERIALS AVAILABLE TO THE PUBLIC "CREDIT.ORG NEWSLETTER THE WEEKLY NEWSLETTER IS SENT OUT TO A MIX OF OPT-IN EMAILS (THESE PEOPLE SIGNED UP TO RECEIVE IT ON CREDIT.ORG'S WEBSITE), AS WELL AS CLIENTS THAT HAVE RECEIVED COUNSELING. THE NEWSLETTER AUTHORED BY THE AGENCY COVERS A VARIETY OF WAYS TO SAVE MONEY IN MANY AREAS OF EVERYDAY LIFE, INCLUDING FOOD, ENTERTAINMENT, CELEBRATIONS, AND HOME IMPROVEMENTS. THE ARTICLES FROM THE NEWSLETTER ARE CATALOGED ON THE AGENCY'S WEBSITE AND AVAILABLE FOR FREE. "FINANCIAL LITERACY WORKSHEETS CREDIT.ORG AUTHORED A LIBRARY OF BUDGETING WORKSHEETS TO HELP CONSUMERS MANAGE THEIR PERSONAL FINANCES. AVAILABLE FOR FREE DOWNLOAD FROM THE AGENCY'S WEBSITE. "CREDIT.ORG'S PUBLICATIONS AUTHORED BY THE AGENCY AND AVAILABLE FOR FREE, INCLUDE: SURVIVING A JOB LOSS OR REDUCED INCOME COUPLES AND MONEY THE POWER OF PAYCHECK PLANNING SURVIVING THE HOLIDAYS THE WISE USE OF CREDIT RAISING A MONEY-SMART CHILD UNDERSTANDING YOUR CREDIT REPORTS AND SCORES ROADMAP TO FINANCIAL FREEDOM IDENTITY THEFT AWARENESS AND PREVENTION PREDATORY LENDING - DON'T BE A VICTIM! DEALS FOR WHEELS UNDERSTANDING & OVER COMING LOAN DENIAL BASICS OF FINANCIAL PLANNING ESSENTIAL COUPONING PRESERVING HOMEOWNERSHIP, FORECLOSURE PREVENTION (ENGLISH) CONSERVE SU CASA EVITE EL EMBARGO HIPOTECARIO (SPANISH) CONSUMER GUIDE TO GOOD CREDIT (ENGLISH) GUIA DEL CONSUMIDOR PARA BUEN CREDITO (SPANISH) SPRINGBOARD SOLUTIONS LLC 1450 IOWA AVENUE NO 200 RIVERSIDE CA 92507 273130421 GOVERNMENT CONTRACTING CA 847634 631328 SPRINGBOARD NONPROFIT CONSUMER