2023-08-14T13:05:23-05:00 2022-09-30 882730877 CHERRY BEKAERT ADVISORY LLC 200 SOUTH 10TH ST STE 900 RICHMOND VA 23219 990 2021-10-01 540505955 SHELTERING ARMS HOSPITAL SHEL 8043424340 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 DIANNE JEWELL PRESIDENT & CEO 8043424340 2023-08-11 1 DIANNE JEWELL 999009999 PAULA WENDLING P00536805 8046735700 3 AAL1 IAL1 2021 2023-04-26 12:10:37Z DIANNE JEWELL 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 28297029 0 X WWW.SHELTERINGARMS.COM X 1941 VA SEE SCHEDULE O 12 12 297 0 0 0 0 10108703 22831443 16960735 12756507 1211461 0 0 35587950 28280899 12602261 5896860 0 0 11033993 6579907 0 0 0 19895882 9541316 43532136 22018083 -7944186 6262816 31551065 23505565 10316098 1882731 21234967 21622834 X THE MISSION OF SHELTERING ARMS IS TO INCREASE ACCESS TO INNOVATIVE REHABILITATIVE CARE OF THE HIGHEST CALIBER THROUGH A CONTINUUM OF SERVICES THAT ENHANCES THE QUALITY OF LIFE FOR THE PEOPLE WE SERVE. 0 0 5084659 2922004 7623712 OUTPATIENT PHYSICAL REHABILITATION SERVICES: SHELTERING ARMS HOSPITAL PROVIDED OUTPATIENT PHYSICAL REHABILITATION SERVICES AT SEVEN LOCATIONS THROUGHOUT THE RICHMOND AREA. THE OUTPATIENT CONTINUUM OF SERVICES INCLUDES ORTHOPEDIC REHABILITATION SERVICES, NEUROLOGICAL REHABILITATION SERVICES, PHYSICIAN AND PSYCHOLOGY REHABILITATION SERVICES, AND OTHER PHYSICAL REHABILITATION SERVICES. EFFECTIVE JULY 3, 2022, THESE SERVICES WERE DONATED TO SHELTERING ARMS INSTITUTE (SAI), AN AFFILIATED ENTITY. (CONTINUED ON SCH O)DURING THE FISCAL YEAR ENDING 2022, SHELTERING ARMS HOSPITAL PROVIDED OUTPATIENT THERAPY RESULTING IN 66,734 THERAPY VISITS. DURING THE FISCAL YEAR ENDING 2022, PHYSICIAN AND PSYCHOLOGY SERVICES RESULTED IN 4,254 PATIENT VISITS. 12246602 2974856 9271746 UNDER A SHARED SERVICE AGREEMENT, SHELTERING ARMS HOSPITAL PROVIDED CERTAIN ADMINISTRATIVE SERVICES TO SHELTERING ARMS INSTITUTE. SHELTERING ARMS HOSPITAL ALSO MADE GRANTS TO SEVERAL OF ITS AFFILIATED ORGANIZATIONS DURING THE YEAR. 1209951 65277 THE BENEFITS OF PHYSICAL AND RECREATIONAL ACTIVITY PARTICIPATION HIGHLIGHT A NEED FOR INDIVIDUALS WITH PHYSICAL DISABILITIES, THE AGING POPULATION, AND INDIVIDUALS MANAGING CHRONIC CONDITIONS TO ACCESS SERVICES THAT CAN POSITIVELY IMPACT QUALITY OF LIFE AND PHYSICAL ACTIVITY LEVEL. SHELTERING ARMS PROVIDES A COMPREHENSIVE PORTFOLIO OF UNIQUE, COMMUNITY-BASED RECREATION AND HEALTH AND MEDICAL FITNESS SERVICES TO MEET THESE NEEDS OF THE COMMUNITY. THESE SERVICES MAKE UP THE PARTNER FOR L.I.F.E. PROGRAM (LEISURE, INTERACTION, FITNESS, AND ENJOYMENT). OUR UNIQUE PROGRAMMING PROVIDES AN OPPORTUNITY FOR PEOPLE TO RE-ENGAGE IN ACTIVITIES THEY ONCE ENJOYED AND MAINTAIN AN ACTIVE SOCIAL AND PHYSICAL LIFESTYLE DESPITE THEIR LIMITATIONS. (CONTINUED ON SCH O)THE SERVICES PROVIDED ARE OPEN TO THE PUBLIC AND MOST DO NOT REQUIRE A PHYSICIAN REFERRAL. SERVICES OFFERED IN 2022 INCLUDED OUR CLUB REC PROGRAM, 1-ON-1 ADAPTIVE EXERCISE TRAINING, OUR POWER EX PROGRAM, OUR NEUROFIT PROGRAM, AND LIMITED THERAPEUTIC POOL MEMBERSHIPS. MORE EXTENSIVE SERVICES PREVIOUSLY OFFERED HAVE BEEN SUSPENDED TEMPORARILY DUE TO THE SAFETY PRECAUTIONS AND CAPACITY RESTRICTIONS ASSOCIATED WITH THE SARS-COV-2 (COVID-19) PANDEMIC. CLUB REC IS A NON-MEDICALLY BASED PROGRAM PROVIDING OPPORTUNITIES FOR FITNESS, WELLNESS, RECREATION, SOCIALIZATION, AND COMMUNITY REINTEGRATION FOR MEMBERS UP TO FOUR DAYS PER WEEK. SHELTERING ARMS CERTIFIED THERAPEUTIC RECREATION SPECIALISTS CREATE A MONTHLY CALENDAR PROGRAM PLANNING ACTIVITIES AND SERVICES THAT INCLUDE SOCIAL, RECREATIONAL, PHYSICAL, EMOTIONAL, AND COGNITIVE ACTIVITIES, AS WELL AS OPPORTUNITIES FOR COMMUNITY REINTEGRATION AND CIVIC ENGAGEMENT. MEMBERS ENROLLED IN CLUB REC CAN UTILIZE THE ON-SITE FITNESS CENTER, THE COMPUTER LAB, MUSIC THERAPY, EXPRESSIVE ARTS AND PARTICIPATE IN SPIRITUALITY GROUP, ADAPTIVE GOLF, AND COMMUNITY OUTINGS. IN FY 2022, CLUB REC HAD 2,838 VISITS TO THE PROGRAM. PARTICIPATION HAS BEEN LIMITED TO ACCOMMODATE COVID-19 SAFETY PRECAUTIONS AND CAPACITY RESTRICTIONS. HOWEVER, MUSIC THERAPY SESSIONS WERE OFFERED TO 10 PARTICIPANTS THROUGH INDIVIDUAL MUSIC THERAPY SESSIONS AND 446 PARTICIPANTS THROUGH GROUP MUSIC THERAPY SESSION ALL THROUGH A GRANT RECEIVED FOR THAT PURPOSE. IN ADDITION, 7 ADAPTIVE GOLF OUTINGS WERE PROVIDED FOR A TOTAL OF 61 PARTICIPANTS AND 2 COMMUNITY SOCIAL EVENTS PROVIDED FOR A TOTAL OF 30 PARTICIPANTS.EXERCISE PHYSIOLOGISTS AT OUR BON AIR, REYNOLDS, AND HANOVER LOCATIONS PROVIDE ADAPTIVE EXERCISE TRAINING SERVICES TO THOSE TRANSITIONING FROM OUTPATIENT THERAPY SERVICES, WHILE ALSO PROVIDING THOSE SERVICES TO THE COMMUNITY FOR PREVENTION AND WELLNESS. EXERCISE PHYSIOLOGISTS CONDUCTED 4,310 ADAPTIVE EXERCISE TRAINING VISITS IN FY 2022. THE EXERCISE PHYSIOLOGISTS ALSO UTILIZE ADVANCED TECHNOLOGIES TO PROVIDE UNIQUE ADAPTIVE EXERCISE TRAINING SERVICES FOR THE NEUROLOGICALLY IMPAIRED IN OUR NEUROFIT PROGRAM. THE GOAL IS TO ENSURE LIFELONG PHYSICAL ACTIVITY AFTER A CATASTROPHIC INJURY OR ILLNESS. IN FY 2022 THEY PROVIDED 1,957 TRAINING SESSIONS. PARTNER FOR L.I.F.E. SERVICES BELIEVE IN THE NECESSITY OF MAINTAINING PHYSICAL ACTIVITY TO CONTINUE AN ACTIVE LIFESTYLE, MAINTAIN PROGRESS ACHIEVED IN SKILLED THERAPY, AND PREVENT FUTURE INJURY OR ILLNESS. WE HAVE A WARM WATER THERAPEUTIC POOL OFFERING LIMITED MEMBERSHIP DUE TO COVID-19 CAPACITY RESTRICTIONS. THE POOL PROVIDES A RAMP FOR WHEELCHAIR ENTRY, SUBMERGED PARALLEL BARS, AND A LAP LANE FOR SWIMMING. DURING FY 2022 THERE WERE 4,821 COMMUNITY MEMBERSHIP VISITS TO THE POOLS.IN SUMMARY, DURING FY 2022, THE PARTNER FOR L.I.F.E. PROGRAMS RECORDED A TOTAL OF 15,416 VISITS IMPACTING QUALITY OF LIFE. 18541212 1 1 0 0 0 0 0 0 0 0 1 0 0 1 1 1 0 1 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 1 16 0 1 297 1 0 0 0 0 0 0 0 0 0 0 0 0 X 12 12 0 0 0 0 1 1 0 1 1 0 1 1 1 1 1 1 1 1 1 1 0 VA X JAMES S LITSINGER CFO 8043424340 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 ASHBY R HACKNEY CHAIRMAN 2.00 2.00 X X 0 0 0 JOHN D BURNS FORMER VICE CHAIRMAN 2.00 3.00 X X 0 0 0 HOLLY ANTRIM DIRECTOR 2.00 3.00 X 0 0 0 PETER H BOWLES DIRECTOR 2.00 3.00 X 0 0 0 W LEE CHANEY III DIRECTOR 2.00 3.00 X 0 0 0 DAVID CONSTINE DIRECTOR 2.00 3.00 X 0 0 0 PATRICIA CUSHNIE DIRECTOR 2.00 2.00 X 0 0 0 TERESA DIMARCO DIRECTOR 2.00 3.00 X 0 0 0 SANDRA DOUGLAS DIRECTOR 2.00 3.00 X 0 0 0 LAWRENCE GIBSON DIRECTOR 2.00 2.00 X 0 0 0 THEODORE PRICE DIRECTOR 2.00 3.00 X 0 0 0 LESLIE WYATT DIRECTOR 2.00 3.00 X 0 0 0 DR PETER ZEDLER CURRENT VICE CHAIRMAN 2.00 3.00 X X 0 0 0 DIANNE JEWELL PRESIDENT AND CEO 25.00 11.00 X 334923 0 12775 JAMES S LITSINGER CFO AND TREASURER 2.00 13.00 X 416032 0 31180 AMANDA WORLEY VP HR & SECRETARY 5.00 7.00 X 234118 0 27778 GREGORY LEGHART PHYSICIAN 40.00 0.00 X 279492 0 20089 TIMOTHY M SILVER PHYSICIAN 40.00 0.00 X 266216 0 23206 ALBERT W JONES PHYSICIAN 40.00 0.00 X 246989 0 30050 AARON M JONES PHYSICIAN 40.00 0.00 X 227894 0 8891 JOHN L MCELROY III PRESIDENT - SAF 0.00 40.00 X 357558 0 31981 MARY ZWEIFEL FORMER PRESIDENT & CEO 0.00 0.00 X 538163 0 222 2901385 0 186172 11 1 1 0 CERNER CORPORATION PO BOX 959156 ST LOUIS MO 63195 IT SERVICES 2178086 PALMETTO GBA PO BOX 7040 INDIANAPOLIS IN 46207 MEDICARE ADMINISTRATION 407332 TASC 2302 INTERNATIONAL LANE MADISON WI 53704 COMPLIANCE SERVICES 349244 SYCOM TECHNOLOGIES LLC PO BOX 790379 RICHMOND VA 23226 IT SERVICES 328935 MOBILE HEARTBEAT LLC PO BOX 744447 ATLANTA GA 30374 IT SERVICES 328800 15 5650838 4457865 10108703 SHARED SERVICES REVENUE 561000 9126144 9126144 PATIENT REVENUE 621400 7598204 7598204 LEASE REVENUE 531190 145602 145602 90785 90785 16960735 1227591 1227591 16130 -16130 -16130 -16130 28280899 16960735 0 1211461 5896860 5896860 675453 641680 33773 4618229 4387318 230911 214020 203319 10701 690729 656193 34536 381476 362402 19074 170044 161542 8502 47680 45296 2384 1045791 993501 52290 10700 10165 535 2080 1976 104 485765 461477 24288 SHARED SERVICES 7438175 4395456 3042719 EQUIPMENT/REPAIRS/MAINT 210298 199783 10515 MEDICAL SUPPLIES 130626 124095 6531 157 149 8 22018083 18541212 3476871 0 1142163 1759987 1985272 557954 660513 50447 9205109 6747157 4287831 2457952 4611 14175 23470675 18665050 31551065 23505565 3594104 1371645 3436827 3285167 511086 10316098 1882731 X -2038246 2957774 23273213 18665060 21234967 21622834 31551065 23505565 X 6262816 -5874949 X 0 1 X 1 0 X 17043328 10592355 15225535 10108703 52969921 33116244 33224086 28166814 22831443 16960735 134299322 50159572 43816441 43392349 22831443 27069438 187269243 0 3570090 11638301 8988776 24197167 3570090 11638301 8988776 24197167 163072076 885299 895333 1227591 3008223 885299 895333 1227591 3008223 51044871 43816441 43392349 23726776 28297029 190277466 0.85700 0.91350 0.01580 0.01250 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 416370 416370 6562482 4965673 1596809 1039307 688926 350381 1090880 996488 94392 96070 96070 0 2457952 BENEFICIAL INTEREST IN TRUSTS (NOT CONTROLLED BY SAH) 18665050 18665050 MEDICARE ADVANCES PAYABLE 286569 DUE TO SHELTERING ARMS INSTITUTE 224517 511086 X PART X, LINE 2: GAAP REQUIRES THE CORPORATION'S MANAGEMENT TO EVALUATE TAX POSITIONS TAKEN BY THE CORPORATION AND RECOGNIZE A TAX LIABILITY (OR ASSET) IF THE CORPORATION HAS TAKEN AN UNCERTAIN TAX POSITION THAT MORE THAN LIKELY WOULD NOT BE SUSTAINED UPON EXAMINATION BY THE IRS. THE CORPORATION'S MANAGEMENT HAS ANALYZED THE TAX POSITIONS TAKEN BY THE CORPORATION AND HAS CONCLUDED THAT AS OF SEPTEMBER 30, 2022, THERE ARE NO UNCERTAIN POSITIONS TAKEN OR EXPECTED TO BE TAKEN THAT WOULD REQUIRE RECOGNITION OF A LIABILITY (OR AN ASSET) OR DISCLOSURE IN THE CONSOLIDATED FINANCIAL STATEMENTS. THE CORPORATION IS SUBJECT TO AUDIT BY TAXING JURISDICTIONS: HOWEVER, THERE ARE CURRENTLY NO AUDITS FOR ANY TAX PERIODS IN PROGRESS. 1 PALMYRA REHABILITATION CORPORATION 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 541615601 501(C)(3) 11500 0 GENERAL SUPPORT SHELTERING ARMS FOUNDATION 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 541615599 501(C)(3) 1346361 0 GENERAL SUPPORT SHELTERING ARMS HOSPITAL SOUTH 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 352258075 501(C)(3) 1616995 0 GENERAL SUPPORT REHAB JV LLC 2000 WILKES RIDGE DR RICHMOND VA 23233 814446403 501(C)(3) 0 2922004 BOOK FIXED ASSETS, PREPAIDS, AR, AND LLC INTEREST TO TRANSFER ASSETS RELATED TO CERTAIN OUTPATIENT SERVICES TO BE CONDUCTED BY SAI STARTING JULY 3, 2022 4 0 PART I, LINE 2: THE ORGANIZATION ONLY MAKES GRANTS TO ITS AFFILIATED ORGANIZATIONS. THE CLOSE RELATIONSHIP BETWEEN THE ORGANIZATIONS SERVES TO MONITOR THE USE OF THE FUNDS. X X X X X 1 0 0 0 0 0 0 1 0 MARY ZWEIFEL FORMER PRESIDENT & CEO 88795 0 0 0 449368 0 0 0 222 0 538385 0 0 0 JAMES S LITSINGER CFO AND TREASURER 263303 0 150409 0 2320 0 13000 0 18180 0 447212 0 0 0 JOHN L MCELROY III PRESIDENT - SAF 270250 0 81088 0 6220 0 13000 0 18981 0 389539 0 0 0 DIANNE JEWELL PRESIDENT AND CEO 264440 0 68250 0 2233 0 5920 0 6855 0 347698 0 0 0 GREGORY LEGHART PHYSICIAN 187283 0 44383 0 47826 0 6923 0 13166 0 299581 0 0 0 TIMOTHY M SILVER PHYSICIAN 208945 0 12642 0 44629 0 6967 0 16239 0 289422 0 0 0 ALBERT W JONES PHYSICIAN 218704 0 0 0 28285 0 11989 0 18061 0 277039 0 0 0 AMANDA WORLEY VP HR & SECRETARY 165458 0 68351 0 309 0 9236 0 18542 0 261896 0 0 0 AARON M JONES PHYSICIAN 157600 0 32884 0 37410 0 8335 0 556 0 236785 0 0 0 PART I, LINE 4A MARY ZWEIFEL RECEIVED SEVERANCE PAYMENTS OF $449,368 DURING CALENDAR YEAR 2021 AS SHOWN IN PART II. PART I, LINE 7 BONUSES ARE AWARDED BASED ON ACHIEVING PRE-ESTABLISHED PERFORMANCE OBJECTIVES FOLLOWING SAI'S COMPENSATION POLICY. WE LAST ENGAGED A THIRD PARTY COMPENSATION CONSULTANT IN 2022. FORM 990, PART I, LINE 1, DESCRIPTION OF ORGANIZATION MISSION: THE MISSION OF SHELTERING ARMS IS TO INCREASE ACCESS TO INNOVATIVE REHABILITATIVE CARE OF THE HIGHEST CALIBER THROUGH A CONTINUUM OF SERVICES THAT ENHANCES THE QUALITY OF LIFE FOR THE PEOPLE WE SERVE. FORM 990, PART VI, SECTION A, LINE 6 THE ORGANIZATION HAS ONE MEMBER, THE RELATED ORGANIZATION SHELTERING ARMS CORPORATION, EIN 54-1615598. FORM 990, PART VI, SECTION A, LINE 7A SHELTERING ARMS CORPORATION, AS SOLE MEMBER HAS THE POWER TO APPOINT THE BOARD OF SHELTERING ARMS HOSPITAL INC. PER THE ORGANIZATION BYLAWS. FORM 990, PART VI, SECTION B, LINE 11B FORM 990 AND APPLICABLE ATTACHMENTS WERE PROVIDED TO THE BOARD OF DIRECTORS OF SHELTERING ARMS HOSPITAL EITHER IN ELECTRONIC FORMAT OR BY MAIL. AN OPEN COMMENT AND QUESTION PERIOD WAS WELCOMED TO ADDRESS ANY QUESTIONS OR COMMENTS BEFORE FILING THE FORM 990 AND ITS RELATED ATTACHMENTS. FORM 990, PART VI, SECTION B, LINE 12C BOARD MEMBERS ARE REQUIRED TO REVIEW AND SIGN A COPY OF THE CONFLICT-OF-INTEREST POLICY ANNUALLY. ANY CONFLICTS ARE DISCLOSED AT THAT TIME, AND THE SIGNED POLICY IS KEPT ON FILE BY THE ORGANIZATION. IN THE EVENT A POTENTIAL CONFLICT ARISES DURING THE YEAR, THE DIRECTOR WITH SUCH CONFLICT MUST RECUSE HIM/HERSELF FROM ALL DISCUSSIONS AND VOTE ON THE MATTER. FORM 990, PART VI, SECTION B, LINE 15 SHELTERING ARMS HOSPITAL UTILIZED THE SERVICES OF AN INDEPENDENT, EXTERNAL COMPENSATION FIRM TO CONDUCT A REVIEW OF ITS EXECUTIVE COMPENSATION PROGRAM TO ENSURE THE EXECUTIVE COMPENSATION LEVELS ARE COMPETITIVE AND REASONABLE. SHELTERING ARMS COMPENSATION WAS MEASURED AGAINST HEALTHCARE ORGANIZATIONS SIMILAR IN SCOPE AND SCALE USING DATA FROM SIX EXTERNAL MARKET SURVEY SOURCES AS THE COMPARATIVE BASIS; BOTH BASE SALARY AND TOTAL CASH COMPENSATION WERE EVALUATED. THE COMPETITIVE ANALYSIS FINDINGS WERE PRESENTED TO THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS WHO EXAMINED AND APPROVED THEM. IN ADDITION, THE COMPENSATION COMMITTEE EVALUATES PERFORMANCE, COMPENSATION SURVEYS, AND CONTRACT TERMS AND CONDITIONS ANNUALLY BEFORE DETERMINING AND RECOMMENDING COMPENSATION. ALL COMPENSATION COMMITTEE DISCUSSIONS ARE DOCUMENTED IN FORMAL MINUTES. FORM 990, PART VI, SECTION C, LINE 19 UPON REQUEST, SHELTERING ARMS HOSPITAL WILL MAKE AVAILABLE FOR PUBLIC INSPECTION GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICIES, RELATED POLICIES, AND FINANCIAL STATEMENTS. FORM 990, PART XI, LINE 9: CHANGE IN PRESENT VALUE OF TRUST FUNDS -4,805,625. PROVISION FOR DOUBTFUL ACCOUNTS -1,069,324. SHELTERING ARMS PHYSICAL REHABILITATION ASSOCIATES LLC 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 260402064 PHYSICAL REHABILITATION VA 222139 0 SHELTERING ARMS HOSPITAL SHELTERING ARMS THERAPY CLINICS LLC DBA PT WORKS 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 271939022 DORMANT VA 0 0 SHELTERING ARMS HOSPITAL SHELTERING ARMS FOUNDATION 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 541615599 SEE SUPPLEMENTAL INFORMATION, PART VII VA 501(C)(3) LINE 7 SHELTERING ARMS CORPORATION 0 SHELTERING ARMS HOSPITAL SOUTH 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 352258075 PHYSICAL REHABILITATION VA 501(C)(3) LINE 10 SHELTERING ARMS CORPORATION 0 PALMYRA REHABILITATION CORPORATION 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 541615601 PHYSICAL REHABILITATION VA 501(C)(3) LINE 12B, II SHELTERING ARMS CORPORATION 0 SHELTERING ARMS CORPORATION 8226 MEADOWBRIDGE ROAD MECHANICSVILLE VA 23116 541615598 PHYSICAL REHABILITATION VA 501(C)(3) LINE 12B, II N/A 0 0 1 1 0 0 0 0 0 0 0 0 1 0 0 1 1 1 1 1 SCHEDULE R, PART I: THE HOSPITAL'S INTEREST IN SHELTERING ARMS PHYSICAL REHABILITATION ASSOCIATES, LLC WAS TRANSFERRED TO SHELTERING ARMS INSTITUTE EFFECTIVE JULY 3, 2022. SCHEDULE R, PART II, COLUMN (B): SHELTERING ARMS FOUNDATION SUPPORTS SHELTERING ARMS CORPORATION, SHELTERING ARMS HOSPITAL, AND SHELTERING ARMS HOSPITAL SOUTH IN PROVIDING HEALTHCARE TO THE COMMUNITIES SERVED BY THE ORGANIZATION.