2024-09-13T09:14:31-05:00 2023-12-31 521853933 JM&M 10500 LITTLE PATUXENT PARKWAY SUITE 770 COLUMBIA MD 21044 990 2023-01-01 330770440 INCHARGE DEBT SOLUTIONS INCH 4072917770 5750 MAJOR BLVD 300 ORLANDO FL 32819 LORETTA RONEY CEO 4072917770 2024-09-13 1 1 TINA PEACHER P01608826 4108840220 2023 2024-08-08 14:25:15Z LORETTA RONEY 5750 MAJOR BLVD 300 ORLANDO FL 32819 23190709 0 X WWW.INCHARGE.ORG X 1997 NV INCHARGE DEBT SOLUTIONS (IDS) PROVIDES CREDIT, BANKRUPTCY, AND HOUSING COUNSELING SERVICES TO THE GENERAL PUBLIC. THESE SERVICES INCLUDE EDUCATIONAL MATERIALS AND RESOURCES, SOLUTIONS-BASED COUNSELING, CLIENT DEBT MANAGEMENT PROGRAMS, BANKRUPTCY CREDIT COUNSELING AND PRE-DISCHARGE DEBTOR EDUCATION SERVICES, FORECLOSURE PREVENTION, HOMEBUYER EDUCATION, PRE-PURCHASING HOUSING COUNSELING, AND OTHER FINANCIAL LITERACY ACTIVITIES FOR THE BENEFIT OF THE GENERAL PUBLIC. 9 9 126 10 0 0 5036784 5389522 8771927 8863338 -105303 58245 0 2508 13703408 14313613 12005 0 0 0 5677155 5571297 0 0 37299 9315313 10216228 15004473 15787525 -1301065 -1473912 10402259 8338382 3011650 2230656 7390609 6107726 X INCHARGE DEBT SOLUTIONS HELPS CONSUMERS ACHIEVE FINANCIAL BALANCE AND MOVE CLOSER TO THEIR DREAMS. 0 0 9212925 10850 CREDIT COUNSELING AND EDUCATION - THIS PROGRAM ASSISTS CONSUMERS IN MANAGING THEIR PERSONAL FINANCES THROUGH THE PROVISION OF SOLUTIONS-BASED CREDIT COUNSELING, BUDGET PLANNING AND FINANCIAL EDUCATIONAL MATERIALS. SOLUTIONS-BASED COUNSELING IS DESIGNED TO FIND THE RIGHT SOLUTION FOR EACH DEBT DISTRESSED CONSUMER. NEARLY 74,000 FINANCIALLY DISTRESSED INDIVIDUALS RECEIVED CREDIT COUNSELING, AND FINANCIAL EDUCATIONAL MATERIALS DURING 2023. FINANCIAL EDUCATIONAL MATERIALS ASSIST CONSUMERS IN ACQUIRING AND IMPROVING MONEY MANAGEMENT SKILLS AND MANAGING CREDIT. CREDIT COUNSELING SERVICES ARE OFFERED IN PERSON FOR INDIVIDUALS RESIDING IN THE CENTRAL FLORIDA AREA, AND NATIONALLY OVER THE TELEPHONE AND THROUGH THE INTERNET. 4592618 8059938 DEBT MANAGEMENT - IDS OFFERS DEBT MANAGEMENT PROGRAMS TO ASSIST CONSUMERS IN PAYING OFF THEIR UNSECURED DEBTS AND TO BETTER MANAGE THEIR FINANCIAL OBLIGATIONS IN THE FUTURE. IDS PROCESSES DEBT PAYMENTS, ATTEMPTS TO SECURE A REDUCTION IN INTEREST RATES, AND ATTEMPTS TO ESTABLISH AFFORDABLE MONTHLY PAYMENTS ON THE CLIENTS' BEHALF. CLIENTS ARE PROVIDED INITIAL AND CONTINUING EDUCATIONAL ASSISTANCE THROUGH FINANCIAL EDUCATIONAL MATERIALS AND GUIDANCE IN FINANCIAL MATTERS AS DETERMINED BY THEIR NEEDS. 507849 658011 HOUSING COUNSELING AND EDUCATION - IDS IS A LOCAL U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ("HUD") APPROVED AGENCY IN THE STATE OF FLORIDA AND A MEMBER OF THE NATIONAL FOUNDATION FOR CREDIT COUNSELING ("NFCC"), WHICH ENABLES IDS TO SERVE CONSUMERS ON A NATIONWIDE BASIS. HOUSING COUNSELING SERVICES INCLUDE FORECLOSURE PREVENTION COUNSELING, HOMEBUYER EDUCATION, AND PRE-PURCHASE HOMEBUYER COUNSELING. FORECLOSURE PREVENTION COUNSELING IS DESIGNED TO PROVIDE EXISTING BORROWERS WITH INFORMATION AND ASSISTANCE NEEDED TO AVOID FORECLOSURE. PROGRAM HIGHLIGHTS INCLUDE BUDGET PLANNING, EVALUATION OF ELIGIBILITY FOR LOAN MODIFICATION, ASSESSMENT OF ABILITY TO SUSTAIN HOME OWNERSHIP, AND ALTERNATIVE HOUSING OPTIONS. HOMEBUYER EDUCATION IS DESIGNED TO BETTER PREPARE POTENTIAL HOMEOWNERS FOR HOMEOWNERSHIP. PARTICIPANTS EXAMINE THEIR HOUSING NEEDS, ANALYZE THEIR FINANCIAL SITUATION, AND LEARN STRATEGIES TO IMPROVE FINANCIAL MANAGEMENT IN AN EFFORT TO BETTER PREPARE FOR HOMEOWNERSHIP. PARTICIPANTS ALSO LEARN HOW TO SHOP FOR A HOME, OBTAIN A MORTGAGE AND PREPARE FOR LIFE AS A HOMEOWNER. PRE-PURCHASE HOMEBUYER COUNSELING, A PERSONAL ONE-ON-ONE SESSION, IS OFFERED TO PROVIDE EDUCATION AND TIPS TO ASSIST POTENTIAL HOMEBUYERS IN IMPROVING FINANCIAL MANAGEMENT SKILLS AND UNDERSTANDING ALTERNATIVE SOURCES OF FUNDING AND MORTGAGE OPTIONS. DURING 2023 APPROXIMATELY 7,700 HOUSING COUNSELING SESSIONS WERE CONDUCTED. 371014 134539 BANKRUPTCY COUNSELING AND DEBTOR EDUCATION - BANKRUPTCY LEGISLATION ENACTED BY CONGRESS IN 2005 REQUIRES INDIVIDUALS FILING FOR BANKRUPTCY TO COMPLETE A BANKRUPTCY CREDIT COUNSELING SESSION PRIOR TO FILING, AND AN INSTRUCTIONAL COURSE IN PERSONAL FINANCIAL MANAGEMENT (DEBTOR EDUCATION) PRIOR TO RECEIVING A BANKRUPTCY DISCHARGE. TO OFFER CONVENIENT, ON-DEMAND ACCESS TO THIS REQUIRED CONTENT, IDS PROVIDES INTERACTIVE WEB-BASED AND TELEPHONIC BANKRUPTCY CREDIT COUNSELING AND WEB-BASED DEBTOR EDUCATION PROGRAMS. BOTH PROGRAMS ISSUE CERTIFICATES TO INDIVIDUALS WHO COMPLETE EACH PROGRAM AS REQUIRED BY THE TITLE 11 BANKRUPTCY CODE. DURING 2023, APPROXIMATELY 6,500 CERTIFICATES WERE ISSUED TO BANKRUPTCY PETITIONERS EVIDENCING THEIR SUCCESSFUL COMPLETION OF THE BANKRUPTCY CREDIT COUNSELING SESSION AND THE PERSONAL FINANCIAL MANAGEMENT COURSE. FINANCIAL LITERACY OUTREACH - IDS, IN CONJUNCTION WITH ITS SUPPORTING ORGANIZATION, INCHARGE EDUCATION FOUNDATION, CONDUCTS NUMEROUS FINANCIAL LITERACY WORKSHOPS, AND HOME BUYER EDUCATION CLASSES FOR THE GENERAL PUBLIC. THE GOAL OF EACH OUTREACH EVENT IS TO IMPROVE THE FINANCIAL CAPABILITIES OF ATTENDEES BY PROVIDING RELEVANT INFORMATION AND TOOLS CONCERNING PERSONAL FINANCE, MONEY MANAGEMENT, THE RESPONSIBLE USE OF CREDIT, AND THE HOME BUYING PROCESS. 371014 134539 14684406 1 1 0 0 0 0 0 0 1 0 1 0 0 1 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 1 23 0 1 126 1 0 0 0 0 0 0 0 0 0 0 0 0 X 9 9 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 MA OR CA MS IL FL X SEIJI SHIRAISHI 4072917770 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 X PATRICIA WEXLER BOARD CHAIR 2.00 X 1615 0 0 CAREY TARBELL TRUSTEE 2.00 X 1615 0 0 JEFF TASSEY TRUSTEE 2.00 X 1661 0 0 JAMES HARRIS TRUSTEE UNTIL MARCH 1.00 1.00 X 0 0 0 MONIKA WILCZAK TRUSTEE AS OF MARCH 2.00 X 722 0 0 BHAVESH VADHANI TRUSTEE 2.00 X 0 0 0 ROBERT RUIZ TRUSTEE 2.00 X 1725 0 0 KRISTEN SOLES TRUSTEE 2.00 X 0 0 0 ROBERT GALL TRUSTEE 1.00 1.00 X 0 0 0 SUSANNA KONDRACKI TRUSTEE 2.00 X 2628 0 0 ETTA W MONEY PRESIDENT & CEO UNTIL MAY 46.00 4.00 X 214007 0 25206 WILLIAM MALSEED SECRETARY/TREASURER UNTIL MAY 41.00 4.00 X 129815 0 10387 MICHAEL C LEON BOARD SEC AS OF JUNE AND VP OF OPERATIONS 45.00 X 188315 0 16061 LORETTA RONEY PRESIDENT & CEO AS OF JUNE 36.00 9.00 X 224219 0 9006 SEIJI SHIRAISHI BOARD TREAS AND DIR. OF ACCOUNTING AND FINANCE 27.00 18.00 X 0 136774 29251 RICARDO VIERA SENIOR DIRECTOR OF INFORMATION TECHNOLOGY 36.00 9.00 X 0 158659 30396 KAREN CARLSON PRESIDENT OF EDUCATION FOUNDATION 32.00 13.00 X 0 188874 30667 SHAWN WALSH VICE PRESIDENT OF RELATIONSHIP 36.00 9.00 X 0 154226 32350 AHMED MOYEEN SOFTWARE ENGINEER SENIOR 45.00 X 0 119213 15357 BILLY SEXTON IT INFRASTRUCTURE MANAGER 45.00 X 0 122273 15544 SHERANA BAKHSH PMO/QUALITY ASSURANCE MANAGER 45.00 X 0 113018 7928 NIDIA MERCADO DIRECTOR OF QUALITY AND COMPLIANCE 45.00 X 114358 0 22807 SASAN SALEH NASSAB DIRECTOR OF QUALITY AND COMPLIANCE 27.00 18.00 X 120352 0 28605 1001032 993037 273565 6 0 1 0 GOOGLE LLC 13169 COLLECTION CENTER DRIVE CHICAGO IL 60693 PUBLIC SERVICE ANNOUNCEMENTS 1302007 NATIONAL DEBT RELIEF LLC 180 MAIDEN LANE 30TH FLOOR NEW YORK NY 10038 MARKETING SERVICES 609480 NFCC 2000 M STREET NW STE 505 WASHINGTON DC 20036 MANAGEMENT SERVICES 189291 KNUCKLEPUCK HOLDING LLC 189 S ORANGE AVENUE ORLANDO FL 32801 CONSULTANTS 188063 KPF MANAGEMENT LLC 999 DOUGLAS AVE ALTAMONTE SPRINGS FL 32714 MANAGEMENT SERVICES 180699 9 5389522 5389522 CLIENT PROCESSING FEES 900099 8059938 8059938 HOUSING COUNSELING FEES 900099 658011 658011 BANKRUPTCY COUNSEL. & DEBTOR ED. 900099 134539 134539 EDUCATION FEE 900099 10850 10850 8863338 223271 223271 8712070 8866243 10853 -154173 -10853 -165026 -165026 MISC. INCOME 900099 2508 2508 2508 14313613 8863338 0 60753 1326414 1194774 127158 4482 3287205 2958708 317305 11192 100720 90582 9796 342 509571 458284 49553 1734 347387 312636 33568 1183 8348 8348 56219 43167 13052 146944 146190 754 8609 7747 832 30 96339 86701 9310 328 225960 203356 21835 769 31536 28381 3048 107 4966432 4520065 441989 4378 24568 22110 2374 84 67 60 7 EDUC. SERV. & MATERIALS 2903281 2892340 10941 PUBLIC AWARENESS 1461811 1461811 DUES AND SUBSCRIPTIONS 94668 85198 9148 322 TRAINING AND DEVELOPMEN 78002 70200 7536 266 113444 102096 10961 387 15787525 14684406 1065820 37299 1372610 417189 105884 1039661 54910 162500 189769 75660 52949 69077 9133300 8365430 470690 767870 6394811 4921751 368948 1391688 884674 10402259 8338382 1361337 1087357 258625 258625 661716 884674 729972 0 3011650 2230656 X 6490609 6107726 900000 0 7390609 6107726 10402259 8338382 -1473912 191029 0 X X 0 1 X 1 0 X 5627477 5718135 8010019 5036784 5389522 29781937 5627477 5718135 8010019 5036784 5389522 29781937 14520432 15261505 61072 63548 45390 92582 223271 485863 2079 729 2508 5316 30273116 51228161 0.50410 0.44360 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: LEGAL SETTLEMENT AND OTHER INCOME - PRIOR YEARS ESCHEATED FUNDS - 2019 AMOUNT: $ 2,079. OTHER MISC INCOME - 2021 AMOUNT: $ 729. 2023 AMOUNT: $ 2,508. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 1 X 2118671 2057887 60784 7014629 6307543 707086 767870 ESCROW CASH 884674 884674 X 14504642 191029 191029 14313613 0 14313613 15787525 0 15787525 0 15787525 PART IV, LINE 2B: FUNDS RECEIVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE HELD IN VARIOUS SEPARATE FBO BANK ACCOUNTS UNTIL THEY ARE DISTRIBUTED TO CREDITORS AND CONTRIBUTIONS AND FEES ARE DISBURSED TO IDS. CERTAIN STATES REQUIRE THAT CASH ACCOUNTS BE HELD IN THE SAME STATE THAT FUNDS ARE RECEIVED. ALL RESTRICTED CASH ACCOUNTS ARE NOT AVAILABLE FOR IDS' OPERATING EXPENSES OR CREDITORS OF IDS. PART X, LINE 2: IDS BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. X X X X X 0 1 0 0 0 0 0 1 0 ETTA W MONEY PRESIDENT & CEO UNTIL MAY 176507 0 35000 0 2500 0 17786 0 7420 0 239213 0 0 0 LORETTA RONEY PRESIDENT & CEO AS OF JUNE 220719 0 0 0 3500 0 3365 0 5641 0 233225 0 0 0 KAREN CARLSON PRESIDENT OF EDUCATION FOUNDATION 0 169314 0 13560 0 6000 0 7555 0 23112 0 219541 0 0 MICHAEL C LEON BOARD SEC AS OF JUNE AND VP OF OPERATIONS 174840 0 7975 0 5500 0 6598 0 9463 0 204376 0 0 0 RICARDO VIERA SENIOR DIRECTOR OF INFORMATION TECHNOLOGY 0 149659 0 3000 0 6000 0 7560 0 22836 0 189055 0 0 SHAWN WALSH VICE PRESIDENT OF RELATIONSHIP 0 141206 0 7020 0 6000 0 9305 0 23045 0 186576 0 0 SEIJI SHIRAISHI BOARD TREAS AND DIR. OF ACCOUNTING AND FINANCE 0 133774 0 0 0 3000 0 6361 0 22890 0 166025 0 0 PART I, LINE 4B THE ORGANIZATION HAS A TAX-EXEMPT 457(B) DEFERRED COMPENSATION PLAN FOR CERTAIN KEY EXECUTIVES. A PORTION OF THE PARTICIPATING EXECUTIVES' COMPENSATION IS DEFERRED. PER IRS REQUIREMENTS, ALL PLAN AMOUNTS MUST BE SUBJECT TO THE CLAIMS OF IDS' CREDITORS, AND AS SUCH, A DEFERRED COMPENSATION ASSET AND CORRESPONDING DEFERRED LIABILITY ARE INCLUDED IN THE STATEMENTS OF FINANCIAL POSITION. DURING 2023, PARTICIPANTS IN THE PLAN INCLUDED ETTA W. MONEY, WILLIAM R. MALSEED AND SORAIA DEARAUJO. INCLUDED IN SCHEDULE J, COLUMN B(III) ARE AMOUNTS DEFERRED DURING 2023 AND EARNINGS ON AMOUNTS DEFERRED. PART I, LINE 7 THE NON-FIXED PAYMENTS REPRESENT NOMINAL AMOUNTS GRANTED BY THE BOARD OF TRUSTEES IN RECOGNITION OF ANNUAL GOAL ACHIEVEMENTS AS SPECIFIED IN THE STRATEGIC PLAN. WILLIAM MALSEED SECRETARY/TREASURER 32894 WILLIAM MALSEED'S DAUGHTER RACHEL MALSEED WAS EMPLOYED BY IDS DURING 2023 AS A CUSTOMER SUPPORT REPRESENTATIVE. 0 FORM 990, PART VI, SECTION B, LINE 11B THE TREASURER, AUDIT COMMITTEE, THE PRESIDENT & CEO OF INCHARGE DEBT SOLUTIONS, AND THE FULL BOARD REVIEW AND APPROVE THE FORM 990 PRIOR TO ITS FILING. FORM 990, PART VI, SECTION B, LINE 12C OFFICERS, TRUSTEES AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ON A CONFLICT OF INTEREST FORM THAT IS COMPLETED ANNUALLY. POTENTIAL CONFLICTS ARE TO BE REPORTED TO THE ORGANIZATION AS SOON AS KNOWN. FOLLOW-UP IS PERFORMED TO ENSURE ALL CONFLICT OF INTEREST FORMS ARE RECEIVED. ALL NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM OTHER THAN TRUSTEES ARE INVESTIGATED BEFORE PROVIDING THE FORMS TO THE GOVERNANCE COMMITTEE. NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM TRUSTEES ARE INVESTIGATED BY THE GOVERNANCE COMMITTEE. FORM 990, PART VI, SECTION B, LINE 15 THE ORGANIZATION HAS A SEPARATE BOARD APPOINTED COMPENSATION COMMITTEE THAT DETERMINES THE SALARY OF THE OFFICERS ON AN ANNUAL BASIS. SALARY COMPARABILITY DATA AND PERFORMANCE IS REVIEWED AS THE BASIS FOR OFFICER COMPENSATION ANNUALLY. ON A REGULAR BASIS, AN INDEPENDENT COMPENSATION CONSULTANT MAY BE USED TO PERFORM A COMPENSATION SURVEY OR STUDY. KEY EMPLOYEES MAY RECEIVE SALARY INCREASES BASED ON AN EVALUATION OF PERFORMANCE. PERIODICALLY, KEY EMPLOYEES' SALARIES ARE COMPARED TO MARKET DATA. THE LAST COMPENSATION REVIEW WAS CONDUCTED IN FEBRUARY 2023. FORM 990, PART VI, SECTION C, LINE 18 THE ORGANIZATION MAKES ITS FORM 1023 AND FORM 990 AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION'S FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION PROVIDES COPIES OF ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AS VALID REQUESTS ARE RECEIVED. FORM 990, PART VII, SECTION B AND PART IX, LINE 24A AND 24B: A PORTION OF AMOUNTS PAID FOR PUBLIC AWARENESS IN 2023 HAVE BEEN ALLOCATED TO EDUCATIONAL SERVICES AND MATERIALS DUE TO EDUCATIONAL CONTENT RECEIVED AND COUNSELING SERVICES PROVIDED THAT RESULTED FROM AMOUNTS EXPENDED. FORM 990, PART XII, LINE 2C: THE ORGANIZATION'S AUDIT COMMITTEE IS RESPONSIBLE FOR SELECTING AN INDEPENDENT ACCOUNTANT AND OVERSEEING THE AUDIT OF ITS FINANCIAL STATEMENTS ON AN ANNUAL BASIS. THE PROCESS HAS NOT BEEN CHANGED DURING THE TAX YEAR. INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 320 ORLANDO FL 32819 522196183 FINANCIAL EDUCATION; GENERAL AND ADMINISTRATIVE SUPPORT SERVICES DE 501(C)(3) LINE 12C, III-FI N/A 0 INCHARGE EDUCATION FOUNDATION INC 5750 MAJOR BLVD SUITE 310 ORLANDO FL 32819 200152720 DEVELOP FINANCIAL EDUCATIONAL MATERIALS AND RESOURCES; IT SUPPORT DE 501(C)(3) LINE 12C, III-FI N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1