2022-09-13T11:35:27-05:00 2021-12-31 990 2021-01-01 550882599 Older Adults Technology Services OLDE 7183601707 168 7th Street 3A Brooklyn NY 11215 Thomas Kamber Executive Director 7183601707 2022-09-06 Thomas Kamber 999009999 3 AAL1 IAL1 2021 2023-04-26 12:10:37Z Thomas Kamber 168 7th Street 3A Brooklyn NY 11215 10527864 0 X www.oats.org X 2004 NY The organization's mission is to harness the power of technology to change the way we age. 12 11 91 40 0 0 6035803 9583493 727247 944368 500 3 7157 0 6770707 10527864 0 0 0 0 4106390 5302994 0 0 202537 1725760 3158550 5832150 8461544 938557 2066320 4283577 6542984 812557 1616492 3471020 4926492 X The organization's mission is to harness the power of technology to change the way we age. 0 0 6968579 0 944368 Senior Planet is the name of the award-winning set of program experiences through which Older Adults Technology Services (OATS) engages a diverse array of older adults and the organizations that serve them across America. Its world-class programming is delivered through a variety of channels,including in-person group settings, online sessions, and a toll-free contact center, with the aim of changing the way we age. Individual Senior Planet participants, through their collective commitment to "Aging with Attitude and active participation in these programs, undergo measurable changes in outlook and behavior that produce outcomes in specific dimensions of life: increased social connection,improved health, greater financial security, more active participation as citizens and advocates, and access to new pathways to creativity.While OATS itself delivers Senior Planet programs in person in several key US markets, the organization also offers a free licensing program that enables qualified community-based organizations in a growing number of states across America to provide in-person Senior Planet experiences to older residents in local urban, suburban, and rural communities. OATS provides the local organizations with "train the trainer" training, core Senior Planet curriculum, and ongoing support within a growing and collaborative network of institutions who share the aim of helping older people unlock the power of technology to improve their lives.2021 Key Projects:Engagements:Overall, OATS programs resulted in a total of 286,784 engagements through 7,097 program sessions, which averaged 40 participants per session. As part of its partnership with AARP's Virtual Community Center, Senior Planet delivered 20 large audience events that engaged 17,962 older participants.The Senior Planet contact center handled over 42,000 inbound and outbound phone calls to older adults around the country who needed help connecting to technology or seeking support to access criticalresources during the COVID pandemic. Typical call topics included the use of technology, such as Zoom, downloading apps, and questions about specific devices. The contact center also supported publicly funded projects that helped seniors engage with technology in meaningful ways, as a lifeline throughout a critical period of the pandemic marked by mandatory social distancing and increased isolation.Aging Connected:Aging Connected, a joint nationwide campaign between OATS and the Humana Foundation, continued into 2021 with the publication of Exposing the Hidden Connectivity Crisis for Older Adults, a report exploring broadband disparities among older adults. This report, which garnered national attention, revealed that 22 million older adults in the US lack wireline broadband access at home, a gap made more problematic by COVID-19's outsized health effects on older populations, especially in more marginalized communities. The study found a correlation between access to broadband and race, disability, health status, educational attainment, immigration, rural residence, and income.Senior Planet Licensing:In 2021, OATS successfully piloted its licensing program, which trains and supports other senior-serving organizations to deliver Senior Planet programs locally. In Q1, OATS trained six partners who, in turn, served 46 older adults through a 10-session virtual series on technology topics. As COVID restrictions were lifted later in the year, OATS trained seven partners, who then began delivering in-person programs in their communities. Through both pilots, OATS established partnership programs in the following seven states: Oregon, Washington, Colorado, California, Massachusetts, Pennsylvania, and Utah. Those organizations served over 100 unique older adults before the year's close. Building on the success of these two pilots completed in 2021, the program is poised for national expansion and anticipates serving well over a thousand older adults in 2022.Team Senior Planet Sponsored Athletes:For a second year, OATS chose five older adults out of more than 40 applicants to serve as "Senior Planet Sponsored Athletes." As a Sponsored Athlete, the five winners were invited to document their fitness experiences throughout the course of the year, sharing their stories on SeniorPlanet.org and hosting virtual events for the entire Senior Planet community. Launched in January 2020, the program redefines what is possible as we age and inspires seniors to stay fit and active over 60 by sharing inspirational stories of the selected athletes.Thought Leadership:SeniorPlanet.org was honored for Best Community Websites and Mobile Sites in the 25th Annual Webby Awards.Press highlights include The Today Show, The New York Times, The Washington Post, Vox, Forbes, NPR, Kaiser Health News, Vogue Japan, The Seattle Times, The San Francisco Chronicle, Fox 13 Seattle, Fox News, and more.OATS published the following content in top research journals and media outlets including, "Digital Inclusion of Older Adults During COVID-19: Lessons from a Case Study of Older Adults Technology Services (OATS)" published in the Journal of Gerontological Social Work in April 2021; "Technology: The 'Great Equalizer' of the 21st Century" published by Next Avenue in March 2021; and "Closing the Tech Divide Via Aging Connected" published in the American Society on Aging's Generations Now in March 2021.To learn more about OATS and its Senior Planet program, please visit www.oats.org and www.seniorplanet.org 6968579 1 1 0 1 0 0 0 0 0 0 1 0 0 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 38 0 1 91 1 0 0 0 0 0 0 0 0 0 0 X 12 11 0 0 1 0 0 1 1 1 1 0 0 1 1 1 1 1 1 1 1 0 NY X AARP 2024346755 601 E Street NW Washington DC 20049 Ginna Baik Chair 1.00 0.00 X 0 0 0 Heidi Margulis Vice Chair 1.00 0.00 X 0 0 0 Amanda Del Balso Cantwell Director 1.00 0.00 X 0 0 0 Robert DiMatteo Director 1.00 0.00 X 0 0 0 Jared Goralnick Director 1.00 0.00 X 0 0 0 Neil Harrison Director 1.00 0.00 X 0 0 0 Anita L Holt Director 1.00 0.00 X 0 0 0 Lenard Kaye Director 1.00 0.00 X 0 0 0 Abigail Stokes Director 1.00 0.00 X 0 0 0 Aviva Sufian Director 1.00 0.00 X 0 0 0 Jenny Wong Director 1.00 0.00 X 0 0 0 Thomas Kamber OATS Executive Director 40.00 0.00 X X 267678 0 61153 Scott M Frisch Director & AARP EVP & COO 1.00 40.00 X 0 766417 81530 Sarah Shaw Secretary & AARP SVP Legal 1.00 40.00 X 0 348178 72727 Fred Fields Treasurer & OATS VP Strate 40.00 0.00 X 212501 0 62552 Alexander Glazebrook Director - Operations 40.00 0.00 X 145888 0 37116 626067 1114595 315078 3 0 1 0 Berlin Rosen Ltd 15 Maiden Lane Suite 1600 New York NY 10038 Communications & Public Relations 934380 SKDK (formerly SKDKnickerbocker) 1150 18th Street NW Ste 800 Washington DC 20036 Strategic Communications 189050 Gillian Kaye 433 3rd Avenue Apt6B Brooklyn NY 11215 Consulting & Coaching Services 110400 PMO Advisory LLC 41 Watchung Plaza Suite 186 Montclair NJ 07042 Mgmt. Training & Consulting 102990 4 5136152 3057963 1389378 9583493 Training support 611420 944368 944368 944368 3 3 10527864 944368 0 3 X 526666 358572 67151 100943 4019369 3278197 679504 61668 106595 88975 16923 697 322646 265346 50276 7024 327718 265882 50460 11376 70158 70158 87250 33000 54250 1228736 1140351 88385 804861 804861 142132 128849 13283 160303 156376 1873 2054 329280 253271 59730 16279 4208 2866 839 503 526 358 105 63 5011 5011 128148 82632 45516 1183 1183 Telecommunication expen 97131 87010 8263 1858 Miscellaneous 51026 51026 Printing & postage 22844 20262 2510 72 Taxes & licenses 13962 13962 11791 1771 10020 8461544 6968579 1290428 202537 762408 3764046 1699194 0 911856 1666901 311391 186898 54289 83643 1253980 1024641 490037 229339 54402 612157 4283577 6542984 124078 998024 664497 23982 618468 812557 1616492 X 2826356 4600894 644664 325598 3471020 4926492 4283577 6542984 X 2066320 -610848 X 0 1 X 1 0 X 3035283 5959290 4762812 6035803 9583493 29376681 3035283 5959290 4762812 6035803 9583493 29376681 11213860 18162821 552 644 500 3 1699 20197 21963 7200 7157 56517 29434897 3199298 0.61710 0.70910 X Part I, Reason for Public Charity Status, Line 7 For 2021, OATS has changed its reason for public charity status to line 7, from line 10, which better reflects their sources of support. Part II, Section C, Computation of Public Support Percentage, Line 15 The public support percentage for tax year 2020 has been recalculated for comparability based on an organization that normally receives a substantial part of its support from a governmental unit or from the general public described in section 170(b)(1)(A)(vi). RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 0 0 0 0 0 1 87250 0 0 87250 0 Part II-B, Line 1: Lobbyists were retained to handle budget, regulatory and compliance issues of importance to OATS. 1093100 886520 206580 160880 138121 22759 229339 ROU Operating Lease 612157 612157 ROU Operating Lease 618468 618468 X 13872867 3345003 3345003 10527864 0 10527864 11806547 3345003 3345003 8461544 0 8461544 Part X, Line 2: OATS has determined that there are no significant uncertain tax positions that require recognition or disclosure in the financial statements. X X X 0 0 0 1 1 0 0 0 0 Scott M Frisch Director & AARP EVP & COO 0 552539 0 212636 0 1242 0 58493 0 23037 0 847947 0 0 Sarah Shaw Secretary & AARP SVP Legal 0 267762 0 78557 0 1859 0 58493 0 14234 0 420905 0 0 Thomas Kamber OATS Executive Director 265846 0 0 0 1832 0 10634 42987 7532 0 285844 42987 0 0 Fred Fields Treasurer & OATS VP Strate 211692 0 0 0 809 0 8468 34231 19853 0 240822 34231 0 0 Alexander Glazebrook Director - Operations 145723 0 0 0 165 0 5829 23563 7724 0 159441 23563 0 0 Part I, Line 5 Older Adults Technology Services participates in AARP's enterprise-wide compensation plan. Under that compensation plan, numerous organizational factors are considered in employee compensation, one of which is gross revenues. Form 990, Part VI, Section A, line 4 The Amended and Restated Bylaws became effective and superseded the October 7, 2014 Amended Bylaws of the corporation on January 1, 2021 when Older Adults Technology Services, Inc. (OATS) became an affiliated entity of AARP. The significant changes to the bylaws are: Article III - Sole Member The Corporation's Sole Member shall be AARP. Any appointment, determination or action designated in these bylaws to be made by the Sole Member shall be deemed made when evidenced in a writing signed (manually or electronically) by the Chief Executive Officer of AARP (or his or her designee). Unless provided otherwise herein, the Chief Executive Officer of AARP (or his or her designee) shall act as the Sole Member's authorized representative, and said officer's or designee's statements and actions shall be deemed to be those of the Sole Member. Article IV - Directors; Board Meetings 1. Powers and Duties. The Board shall have the general power to control and manage the affairs and property of the Corporation and to exercise all other powers necessary to "effect" (per NPCL 202(a)(16)) the purposes of the Corporation in accordance with the purposes and limitations set forth in the Certificate of Incorporation and herein, subject to applicable law and to the reserved powers of AARP set out in Article IV, Section 14 and elsewhere herein. The Board may delegate to committees of its own number, or to Officers, such powers as it may see fit, subject to applicable law and in accordance with the purposes and limitations set forth herein. 2. Classes of Directors and Term of Office. The Directors shall be divided into three (3) classes, designated as Class I, Class II and Class III. Directors in each Class shall ordinarily be appointed at an Annual Meeting to a two (2) year term, except as otherwise provided herein. Class I shall consist of at least one (1), and not more than two (2) Directors appointed to the Board by the Sole Member. Classes II and III shall be as nearly equal in number as possible, and shall consist of Directors nominated by the OATS Board, initially from among the OATS Directors in office immediately prior to the adoption of these bylaws, and appointed by the Sole Member. Notwithstanding the foregoing, Directors appointed on the Effective Date shall have the Class designation and initial terms specified in Attachment A hereto to ensure as much as possible that the Board is constituted with staggered terms with half of the Directors' terms expiring each year. 3. The Chairperson of the Board shall preside at all meetings of the Board, and perform all other duties incidental to the office of Chair and as from time to time may be assigned to him or her by the Board. The Chairperson shall exercise general supervision of the Board and shall be an ex-officio member of all committees. The Chairperson shall be assisted by a Vice Chair, who shall have such duties and responsibilities as may be assigned by the Board or by the Chairperson from time to time. The Chairperson and the Vice Chair shall each be nominated, and subject to the approval of the Sole Member, shall be elected at the Annual Meeting by the current Board and shall serve a one (1) year term. With the approval of the Sole Member, the Board may also establish other Board leadership positions. 4. Appointment. Successors to the class of Directors whose terms expire at the Annual Meeting shall be appointed to such class by the Sole Member, except as hereinafter otherwise provided for filling vacancies. Directors may also be appointed by the Sole Member at any regular or special meeting of the Board. To maintain classes of Directors as nearly equal in number as possible, the Directors so appointed shall, at the time of initial election, be designated as Class I, Class II or Class III Directors and shall serve until the next Annual Meeting at which the appointment of Directors for the relevant class is the regular order of business, which generally shall be an Annual Meeting, and until the appointment and qualification of his/her successor. All nominees for the Board must be sponsored by a current Board member, must be familiar with and support the workings of the Corporation, and must be approved by the Sole Member. Newly created directorships or any decrease in directorships shall be so apportioned among the class of Directors as to make all classes as nearly equal in number as possible, but in no case will a decrease in the number of Directors shorten the term of any incumbent Director. Each Director shall hold office until the expiration of the term for which he or she is elected or appointed, and until his/her successor has been elected or appointed and qualified. 5. Number; Qualification for Directors; Executive Director. The number of Directors constituting the entire Board shall be not less than four (4) and not more than sixteen (16), which number shall include the Executive Director (the Corporation's employed chief executive officer). The Executive Director shall serve as a Director of the Corporation ex-officio, but shall not be entitled to vote. As used in these By-Laws, the term "entire Board" shall mean the number of Directors that were appointed as of the most recently held appointment of Directors (including Directors holding-over). The number of Directors may be increased or decreased from time to time by the determination of the Sole Member, or by resolution of the Board, but such action by the Board shall require a vote of majority of the Board then in office and the approval of the Sole Member and no decrease shall shorten the term of any incumbent Director. Each Director shall be at least eighteen (18) years of age. 6. Resignation; Removal. Any Director may be removed from office at any time with or without cause either by (i) the vote of two thirds of the entire Board, which must also include the vote of all of the Class I Directors, or (ii) by action of the Sole Member. 7. Vacancies. Any vacancy on the Board occurring during the year, including a vacancy created by an increase in the number of Directors, may be filled at any meeting of the Board by a determination of the Sole Member. The Directors so appointed shall, at the time of initial appointment, be designated as Class I, Class II or Class III Directors and serve until the next Annual Meeting at which the appointment of Directors for the relevant class is the regular order of business, which generally shall be an Annual Meeting, and until the appointment and qualification of his/her successor. A vacancy on the Board shall be deemed to exist on the occurrence of any of the following: (a) the death, resignation or removal of any Director; (b) an increase in the number of Directors by determination of the Sole Member; or (c) the failure of the Sole Member, at an Annual Meeting or other meeting at which Directors are to be appointed, to appoint the full number of Directors to be appointed at that meeting, provided, however, that if a predecessor continues in office until his or her successor is appointed to office, then no vacancy will be deemed to exist. 10. Special Meetings; Notice of Special Meetings. Special meetings of the Board may be held whenever called by the Sole Member, the Chairperson, any other Director or the Executive Director and shall be called by the Chairperson upon the written demand of the Sole Member or of not less than one-third of the members of the Board then in office, in each case at such time and place as shall be fixed by the person or persons calling such meeting, and, if not fixed, at the office of the Corporation. 14. Quorum; Voting; Actions Requiring Class I Director Approval. At all meetings of the Board, a majority of the Board of Directors then in office shall be necessary to constitute a quorum for the transaction of business and the act of a majority of the Directors present at any meeting at which there is a quorum shall be an act of the Board, except as may be otherwise specifically provided by law or by these By-Laws. If at any meeting there is less than a quorum present, a majority of those present may adjourn the meeting until a quorum is obtained. Notwithstanding any other provision of these bylaws, a separate unanimous vote by the Class I Directors shall be required to authorize the actions by the Corporation. Article V - Committees 1. Executive Committee. The Board, by resolution adopted by a majority of the entire Board, may create from among its members an Executive Committee and other committees, each consisting of three (3) or more Directors, and at any time may appoint additional or alternate Directors thereto. If an Executive Committee is created, it must include at least one Class I Director, and its authority shall be set forth in its Charter. Form 990, Part VI, Section A, line 4 Article VI - Officers Resignation; Removal. Any Officer or employee may resign at any time by giving written notice of such resignation to the Board. Such resignation shall take effect immediately. Subject to the Class I Director approval provisions of Article IV, Section 14, any Officer may be removed from office with or without cause by an affirmative vote of a majority of the Board at a duly constituted meeting of the Board. Any employee or agent hired by the Executive Director may be removed from office with or without cause by the Executive Director. Article XIII - Conflicts of Interest Policy; Other Policies The Corporation shall adopt a Conflicts of Interest Policy consistent with both the requirements of the NPCL to address conflicts of interest and related party transactions and the conflicts of interest policy of AARP. The Board has delegated oversight of the Conflicts of Interest Policy to the Audit Committee. Generally, the Audit Committee shall have oversight of all policies required to be adopted by the Corporation pursuant to the NPCL in light of its composition including at least three (3) Independent Directors. Article XIV -Amendments The By-Laws of the Corporation may be altered, amended or repealed only after written approval by the Sole Member and by either the unanimous consent of the Board of Directors, or by majority vote of the Directors then in office at the Annual Meeting or other duly called and held meeting of the Board, the written notice for which shall set forth the proposed alteration. Form 990, Part VI, Section A, line 7a The AARP Chief Executive Officer (or his or her designee) appoints and/or approves voting members of the OATS board of directors. Directors may also be appointed by the AARP Chief Executive Officer (or his or her designee) at any regular or special meeting of the Board. Any vacancy on the Board occurring during the year, including a vacancy created by an increase in the number of Directors, may be filled at any meeting of the Board by a determination of the AARP Chief Executive Officer (or his or her designee). All prospective members of the OATS board will be subject to the screening protocols for board members of AARP Affiliates. Form 990, Part VI, Section A, line 7b The AARP Chief Executive Officer (or his or her designee) appoints and/or approves voting members of the OATS board of directors. Directors may also be appointed by the AARP Chief Executive Officer (or his or her designee) at any regular or special meeting of the Board. Any vacancy on the Board occurring during the year, including a vacancy created by an increase in the number of Directors, may be filled at any meeting of the Board by a determination of the AARP Chief Executive Officer (or his or her designee). All prospective members of the OATS board will be subject to the screening protocols for board members of AARP Affiliates. The By-Laws of the Corporation may be altered, amended or repealed only after written approval by the AARP Chief Executive Officer (or his or her designee) and by either the unanimous consent of the Board of Directors, or by majority vote of the Directors then in office at the Annual Meeting or other duly called and held meeting of the Board, the written notice for which shall set forth the proposed alteration. Form 990, Part VI, Section B, line 11b The Form 990 is prepared and reviewed in AARP's internal tax department. The return is then put through a secondary review which includes the Older Adults Technology Services Executive Director, Group Controller, and other accounting management. After this thorough review process, the Form 990 is distributed to the Board of Directors for their review. After all issues are addressed the return is electronically filed with the Internal Revenue Service. Form 990, Part VI, Section B, line 12c Annually, all board members and employees (including officers) are required to review the Code of Conduct, formally acknowledge their understanding of the Code, and disclose any real or potential conflicts of interest. Disclosures are reviewed by appropriate management (or in the case of a board member, the Board Chair, and if necessary, the Board of Directors) and the Ethics & Compliance Office. The appropriate resolution plan is implemented (for example, recusal from participating in any deliberations and decisions relevant to the disclosure). The Ethics & Compliance Office monitors compliance with these requirements and ensures proper follow-up as needed. Form 990, Part VI, Section B, line 15 Form 990, Part VI, Line 15a and b - Through its shared services agreement with AARP, OATS participates in AARP's enterprise wide compensation reviews. AARP has a competitive position in the marketplace that considers relevant for-profit and not-for-profit data since this is the landscape in which AARP and its affiliates compete for talent. Establishing the appropriate compensation for positions and jobs considers external market pricing (where possible) from an independent, third party compensation firm, internal criteria, and an individual's actual performance and contribution. Internal criteria are based on a standard approach that measures the internal value of positions, including: complexity and scope of responsibility, skill set and competencies, education and experience, and the reporting relationship of the position. An individual's actual performance and contribution is measured through AARP's performance management approach and then rewarded through AARP's annual base pay merit and incentive award programs. This process applies to all employees of OATS including the Executive Director. The total compensation package for executive positions is regularly benchmarked against comparable executive positions using independently published compensation survey data and independent executive consultants. The Executive Director's compensation package is reviewed and discussed by select board members and then approved by the Board Chair, who can enact changes to the compensation package. The compensation package for OATS executive management is also reviewed by the Board Chair who can enact changes to the compensation package. Form 990, Part VI, Section C, line 18 The organization provides copies of IRS Form 990 upon request by contacting the organization at (718) 360-1707 or email to info@oats.org. The Form 990 is also made available on its website. Form 990, Part VI, Section C, line 19 Governing documents, conflict of interest policy, and audited financial statements are available upon request. Form 990, Part IX, line 11g Other professional services: Program service expenses 1,140,351. Management and general expenses 88,385. Fundraising expenses 0. Total expenses 1,228,736. Form 990, Part XI, line 9: Prior year overstatement of grants receivable -478,297. Prior year understatement of depreciation expense -132,550. Rounding adjustment -1. AARP (consolidated) 601 E Street NW Washington DC 20049 951985500 Social welfare org. dedicated to persons over 50 years of age DC 501(c)(4) N/A N/A 0 AARP Foundation 601 E Street NW Washington DC 20049 520794300 Public charity dedicated to person over 50 at social and economic risk DC 501(c)(3) 509(a)(1) AARP 0 Legal Counsel for the Eldery 601 E Street NW Washington DC 20049 521194741 Public charity providing legal assistance/education to DC elderly residents DC 501(c)(3) 509(a)(1) AARP 0 Wish of a Lifetime 303 East 17th Ave Ste 850 Denver CO 80203 262123649 Shift how society values seniors by granting lifelong wishes CO 501(c)(3) 509(a)(1) AARP 0 AARP Insurance Plan 601 E Street NW Washington DC 20049 526069387 Grantor trust for AARP DC 501(c)(4) N/A AARP 0 AARP Services Inc (consolidated) 620 F Street NW Washington DC 20004 522141065 Marketing and Reasearch DE AARP C 0 AARP Financial Services Corporation 601 E Street NW Washington DC 20049 521367607 Real Estate Holding Company DE AARP C 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 0 0 1 0 AARP Inc - Cash Contributions C 5136152 cash paid AARP Inc - In-kind shared services M 3345003 allocable cost Andrus Insurance Fund Inc R 13616 insurance premium paid