2026-05-07T13:01:30-05:00 2025-06-30 310800053 CLARK SCHAEFER HACKETT & CO 4449 EASTON WAY SUITE 400 COLUMBUS OH 43219 990 2024-07-01 830571864 OHIO LEGAL HELP OHIO 6142856875 88 E BROAD STREET SUITE 720 COLUMBUS OH 43215 SUSAN A CHOE EXECUTIVE DIRECTOR 6142856875 2026-05-07 1 0 NATOSHA CARR P01225377 6148852208 2026-05-07 2024 2025-03-06 01:10:19Z SUSAN CHOE 88 E BROAD STREET SUITE 720 COLUMBUS OH 43215 1216706 0 X HTTPS://WWW.OHIOLEGALHELP.ORG/ X 2018 OH OHIO LEGAL HELP LEVERAGES TECHNOLOGY AND INNOVATION TO IMPROVE JUSTICE AND FAIRNESS FOR ALL OHIOANS. OUR WORK REMOVES BARRIERS TO THE LAW SO THAT ALL OHIOANS CAN UNDERSTAND THEIR LEGAL OPTIONS, MAKE INFORMED DECISIONS AND CONNECT TO LEGAL AND COMMUNITY RESOURCES. 11 11 6 25 0 0 1057902 1207876 0 0 7 7655 375 1175 1058284 1216706 0 0 0 0 635267 742277 0 0 18133 246165 394343 881432 1136620 176852 80086 844523 904823 90968 71182 753555 833641 OHIO LEGAL HELP LEVERAGES TECHNOLOGY AND INNOVATION TO IMPROVE JUSTICE AND FAIRNESS FOR ALL OHIOANS. OUR WORK REMOVES BARRIERS TO THE LAW SO THAT ALL OHIOANS CAN UNDERSTAND THEIR LEGAL OPTIONS, MAKE INFORMED DECISIONS AND CONNECT TO LEGAL AND COMMUNITY RESOURCES. 0 0 1022117 92 PERCENT OF CIVIL LEGAL PROBLEMS REPORTED BY LOW-INCOME AMERICANS RECEIVE INADEQUATE OR NO LEGAL HELP. PEOPLE WHO NEED LEGAL HELP THE MOST ARE OFTEN THE ONES WHO DO NOT HAVE ACCESS TO IT. IT IS AN IMPORTANT ISSUE CALLED THE JUSTICE GAP, AND IT REFERS TO THE DIFFERENCE BETWEEN THE CIVIL LEGAL NEEDS OF LOW-INCOME AMERICANS AND THE RESOURCES AVAILABLE TO MEET THOSE NEEDS. OHIO LEGAL HELP WAS CREATED TO BRIDGE AND CLOSE THIS JUSTICE GAP IN OHIO. AS A STATEWIDE, SECURE MOBILE-FIRST HUB OF LEGAL INFORMATION, FORMS AND RESOURCES, OHIO LEGAL HELP BRIDGES THE JUSTICE GAP FOR OHIOANS IN NEED BY CONNECTING THEM TO CRITICAL LEGAL ASSISTANCE SO THEY CAN CONTINUE TO MOVE FORWARD IN THEIR LIVES.(PROGRAM DESCRIPTION CONTINUED IN SCHEDULE O) 1022117 1 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 3 0 1 6 1 0 0 0 0 0 0 0 0 0 0 0 0 X 11 11 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 0 0 X X SUSAN A CHOE 6142856875 88 E BROAD STREET SUITE 720 COLUMBUS OH 43215 SUSAN CHOE EXECUTIVE DIRECTOR 40.00 X 164766 0 34975 CHERYL BROOKS SULLIVAN DIRECTOR 0.50 X 0 0 0 JON HOLT DIRECTOR 0.50 X 0 0 0 JORDON MARTELL DIRECTOR 0.50 X 0 0 0 BRANDI MARTIN DIRECTOR 0.50 X 0 0 0 MARK NYLANDER DIRECTOR 0.50 X 0 0 0 RON REES DIRECTOR 0.50 X 0 0 0 DAVID KUTIK IMMEDIATE PAST PRESIDENT 2.00 X X 0 0 0 SALLY BLOOMFIELD PRESIDENT 2.00 X X 0 0 0 JOSE BAUTISTA VICE PRESIDENT 2.00 X X 0 0 0 JOHN PINNEY TREASURER 2.00 X X 0 0 0 UKEME AWAKESSIEN JETER SECRETARY 2.00 X X 0 0 0 164766 0 34975 1 0 1 0 CAPELLIC LLC 1398 E VERSAILLE CT BOISE ID 83706 WEBSITE DEVELOPMENT AND MAINTENANCE 265677 1 75441 1132435 1207876 7655 7655 MISCELLANEOUS 900099 1175 1175 1175 1216706 0 0 8830 199741 179511 15916 4314 429153 385689 34195 9269 13852 12449 1104 299 48846 43899 3893 1054 50685 45552 4039 1094 16566 16566 8647 8647 9086 8202 884 7439 5738 1329 372 245513 243963 1240 310 5209 4688 417 104 4876 4227 216 433 88199 88199 7025 7025 DUES AND SUBSCRIPTIONS 1684 1684 BANK SERVICE CHARGE 99 99 1136620 1022117 96370 18133 398754 38074 462653 2500 17050 18950 646965 264319 428719 382646 844523 904823 90968 71182 90968 71182 X 710716 741614 42839 92027 753555 833641 844523 904823 80086 0 X X 0 1 X 1 0 X 799867 511045 877886 1057902 1207876 4454576 799867 511045 877886 1057902 1207876 4454576 4454576 10 8 3 7 7655 7683 900 550 375 1175 3000 4465259 0.99760 0.99940 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 646965 264319 382646 382646 1231461 14755 14755 1216706 0 1216706 1151375 14755 14755 1136620 0 1136620 X X X 0 0 0 0 0 0 0 0 0 SUSAN CHOE EXECUTIVE DIRECTOR 164766 0 0 0 0 0 8238 0 26737 0 199741 0 0 0 PART I, LINE 3 ON AN ANNUAL BASIS, THE FULL BOARD DISCUSSES THE SALARY AND COMPENSATION OF THE EXECUTIVE DIRECTOR IN EXECUTIVE SESSION. THE SALARY AND COMPENSATION OF THE EXECUTIVE DIRECTOR FOR THE NEXT FISCAL YEAR IS THEN SET BASED UPON HER ANNUAL PERFORMANCE REVIEW AND REVIEW OF EXECUTIVE SALARIES FROM COMPARABLE NON-PROFIT ORGANIZATIONS IN OHIO AND NATIONALLY. FORM 990, PART III, LINE 4A: IN 2025, OUR WORK WAS SHAPED BY THE POWER OF PARTNERSHIP AND A SHARED COMMITMENT TO EXPANDING ACCESS TO JUSTICE. TOGETHER WITH COURTS, LEGAL AID ORGANIZATIONS, STATE AGENCIES, AND COMMUNITY PARTNERS, WE CONTINUED BUILDING SOLUTIONS THAT RESPOND TO THE REAL NEEDS OF OHIOANS. THESE EFFORTS STRENGTHENED NOT ONLY THE RESOURCES AVAILABLE TO INDIVIDUALS, BUT ALSO THE SYSTEMS THAT SUPPORT THEM. THE WORK OF THE PAST YEAR REFLECTS THREE INTERCONNECTED AREAS OF FOCUS. IMPACT REFLECTS THE REACH OF THIS WORK AND THE GROWING NUMBER OF OHIOANS WHO RELY ON OHIO LEGAL HELP TO FIND ANSWERS AND MOVE FORWARD. INSIGHT CAPTURES HOW COLLABORATION WITH PARTNERS ACROSS THE STATE HELPS US BETTER UNDERSTAND THE CHALLENGES OHIOANS FACE AND GUIDES THE DEVELOPMENT OF NEW RESOURCES. INFRASTRUCTURE HIGHLIGHTS THE TECHNOLOGY AND COURT PARTNERSHIPS THAT MAKE IT EASIER FOR PEOPLE TO ACCESS LEGAL HELP AND NAVIGATE THE LEGAL SYSTEM. TOGETHER, THESE EFFORTS CONTINUE TO ADVANCE OHIO LEGAL HELP'S MISSION OF CLOSING THE JUSTICE GAP AND EMPOWERING OHIOANS TO RESOLVE THEIR LEGAL ISSUES WITH CONFIDENCE. IMPACT - OHIO LEGAL HELP'S WORK IS MEASURED BY ITS IMPACT ON THE PEOPLE WHO RELY ON ITS SERVICES. EACH YEAR, HUNDREDS OF THOUSANDS OF OHIOANS TURN TO THE PLATFORM FOR HELP NAVIGATING LEGAL CHALLENGES SUCH AS EVICTION, PROTECTION ORDERS, FAMILY LAW MATTERS, ESTATE PLANNING, AND CONSUMER ISSUES. OHIO LEGAL HELP'S 2025 USER METRICS WERE AS FOLLOWS: TOTAL USERS ASSISTED: 767,537 TOTAL VISITS TO OHIOLEGALHELP.ORG: 1,031,892 TOTAL PAGES VISITED ON OHIOLEGALHELP.ORG: 1,922,147 TOTAL NUMBER OF REFERRALS: 238,929 O COURTS: 95,532 O LEGAL AIDS (INCLUDING PRO SENIORS): 35,413 O PRIVATE BAR ASSOCIATIONS (LAWYER REFERRAL SERVICE): 14,329 O PUBLIC DEFENDERS AND COURT APPOINTED COUNSEL: 8,650 O SOCIAL SERVICE AGENCIES: 85,005 USER PROFILE: O VISITING ON A MOBILE PHONE OR TABLET (67%) O AVERAGE HOUSEHOLD SIZE OF 3 PEOPLE O HOUSEHOLD INCOME IS LESS THAN 200% OF THE FEDERAL POVERTY LEVEL (79%) O MORE THAN HALF (54%) FALL INTO A SPECIAL DEMOGRAPHIC WHETHER THAT'S FACING HOMELESSNESS (41%), EXPERIENCING VIOLENCE OR ABUSE (29%), IDENTIFY AS HAVING A DISABILITY (46%), OVER THE AGE OF 60 (27%), OR A VETERAN (12%). OUR TOP PAGES VISITED IN 2025 WERE NAME CHANGE, PROTECTION ORDERS, EVICTION TIMELINE, TRANSFER-ON-DEATH FOR HOME, AND DISSOLUTION. THIS YEAR, OHIO LEGAL HELP RECEIVED NATIONAL RECOGNITION THROUGH THE AMERICAN LEGAL TECHNOLOGY AWARD IN THE COURTS CATEGORY FOR ITS WORK EXPANDING ACCESS TO JUSTICE THROUGH TECHNOLOGY. THE AMERICAN LEGAL TECHNOLOGY AWARDS HONOR ORGANIZATIONS AND INNOVATORS WHOSE WORK DEMONSTRATES EXCELLENCE IN LEGAL TECHNOLOGY AND IMPROVES HOW LEGAL SYSTEMS SERVE THE PUBLIC. THE RECOGNITION HIGHLIGHTS OHIO LEGAL HELP'S COMMITMENT TO DESIGNING USER-CENTERED LEGAL TECHNOLOGY THAT HELPS INDIVIDUALS BETTER UNDERSTAND AND NAVIGATE THE CIVIL JUSTICE SYSTEM. BY COMBINING PLAIN-LANGUAGE LEGAL GUIDANCE, DOCUMENT AUTOMATION, AND STRATEGIC PARTNERSHIPS WITH COURTS AND LEGAL AID PROVIDERS, OHIO LEGAL HELP CONTINUES TO DEVELOP TOOLS THAT MAKE LEGAL PROCESSES MORE ACCESSIBLE AND EASIER TO NAVIGATE FOR PEOPLE WHO WOULD OTHERWISE FACE SIGNIFICANT BARRIERS TO LEGAL HELP. THIS NATIONAL RECOGNITION REFLECTS THE GROWING IMPACT OF OHIO LEGAL HELP'S WORK AND REINFORCES THE IMPORTANCE OF TECHNOLOGY-DRIVEN SOLUTIONS THAT IMPROVE ACCESS TO JUSTICE FOR COMMUNITIES ACROSS OHIO. INSIGHT - A CORE VALUE OF OHIO LEGAL HELP IS ITS COMMITMENT TO LISTEN TO PARTNERS ACROSS THE LEGAL AND PUBLIC SERVICE COMMUNITIES AND TRANSLATE THOSE INSIGHTS INTO PRACTICAL RESOURCES FOR OHIOANS. THROUGH OUR LEGAL AID ADVISORY COUNCIL, LEGAL AID PARTNERS SHARED THAT THEY WERE SEEING AN INCREASE IN QUESTIONS FROM UNMARRIED PARENTS SEEKING CLARITY ON THEIR LEGAL RIGHTS AND RESPONSIBILITIES. IN RESPONSE, OHIO LEGAL HELP CREATED A COMPREHENSIVE PLAIN-LANGUAGE RESOURCE EXPLAINING PARENTAL RIGHTS FOR UNMARRIED PARENTS AND OUTLINING THE LEGAL STEPS FAMILIES MAY NEED TO TAKE. OHIO LEGAL HELP ALSO PARTNERED WITH THE OHIO BUREAU OF MOTOR VEHICLES TO ADDRESS CHALLENGES OHIOANS WERE EXPERIENCING WITH NEW FEDERAL REAL ID REQUIREMENTS. MANY RESIDENTS ENCOUNTER DOCUMENTATION ISSUES WHEN NAMES DO NOT MATCH ACROSS OFFICIAL RECORDS, INCLUDING SITUATIONS INVOLVING NAME CHANGES. WORKING CLOSELY WITH THE BMV, OHIO LEGAL HELP DEVELOPED A REAL ID OVERVIEW TO HELP RESIDENTS UNDERSTAND DOCUMENTATION REQUIREMENTS AND RESOLVE DISCREPANCIES BEFORE VISITING A DEPUTY REGISTRAR. IN ADDITION, COLLABORATION WITH THE OHIO DEPARTMENT OF JOB AND FAMILY SERVICES LED TO THE DEVELOPMENT OF AN ONLINE ASSISTANT THAT HELPS PARENTS REQUEST A REVIEW OF THEIR CHILD SUPPORT ORDERS. BY SIMPLIFYING THIS PROCESS, OHIO LEGAL HELP HELPS FAMILIES MORE EASILY NAVIGATE AN IMPORTANT STEP IN MANAGING THEIR FINANCIAL RESPONSIBILITIES AND ENSURING CHILD SUPPORT ARRANGEMENTS REMAIN APPROPRIATE. THESE COLLABORATIONS DEMONSTRATE HOW PARTNERSHIPS WITH LEGAL AID ORGANIZATIONS, STATE AGENCIES, AND COURTS HELP OHIO LEGAL HELP IDENTIFY EMERGING NEEDS AND RESPOND WITH TIMELY, ACCESSIBLE INFORMATION. INFRASTRUCTURE - OHIO LEGAL HELP EXISTS TO MAKE THE CIVIL JUSTICE SYSTEM NAVIGABLE AT SCALE. OUR WORK FOCUSES NOT ONLY ON PROVIDING INFORMATION, BUT ALSO ON BUILDING THE INFRASTRUCTURE THAT HELPS INDIVIDUALS SUCCESSFULLY MOVE THROUGH COMPLEX LEGAL PROCESSES. OHIO LEGAL HELP CONTINUES TO EXPAND THIS INFRASTRUCTURE THROUGH NEW TECHNOLOGIES DESIGNED TO REDUCE BARRIERS FOR USERS NAVIGATING COMPLEX LEGAL PROCESSES. ONE EXAMPLE IS THE DEVELOPMENT OF A DRIVER'S LICENSE REINSTATEMENT TOOL THAT USES AI-ASSISTED OPTICAL CHARACTER RECOGNITION TO SCAN A USER'S DRIVING RECORD, CONVERT IT INTO STRUCTURED DATA, AND APPLY A RULES-BASED SYSTEM TO PRODUCE A CLEAR ACTION PLAN. WITH A SIMPLE DOCUMENT UPLOAD, USERS WILL BE ABLE TO UNTANGLE OVERLAPPING SUSPENSIONS AND IDENTIFY ACHIEVABLE STEPS TOWARD REINSTATING THEIR LICENSE, AN ESSENTIAL STEP TOWARD MAINTAINING EMPLOYMENT AND FINANCIAL STABILITY. COURT PARTNERSHIPS ALSO REMAIN CENTRAL TO THIS INFRASTRUCTURE. OHIO LEGAL HELP'S VIRTUAL SELF-HELP CENTERS INTEGRATE THE ORGANIZATION'S GUIDED TECHNOLOGY DIRECTLY INTO COURT PROCESSES. BUILDING ON EARLIER SUCCESSFUL IMPLEMENTATIONS, THE LORAIN COUNTY DOMESTIC RELATIONS AND JUVENILE COURT LAUNCHED A NEW VIRTUAL SELF-HELP CENTER IN PARTNERSHIP WITH OHIO LEGAL HELP. THESE PLATFORMS ALLOW SELF-REPRESENTED LITIGANTS TO COMPLETE COURT FORMS THROUGH A STRUCTURED, STEP-BY-STEP SYSTEM TAILORED TO THE REQUIREMENTS OF EACH COURT. FOR COURTS, THESE TOOLS PROVIDE WORKFLOW DASHBOARDS THAT ALLOW STAFF TO TRACK, REVIEW, AND PROCESS SUBMISSIONS MORE EFFICIENTLY. THIS MODEL HELPS REDUCE REJECTED FILINGS, DECREASE CONTINUANCES AND PROCEDURAL DISMISSALS, AND IMPROVE CASE FLOW. OHIO LEGAL HELP IS CONTINUING TO EXPAND THIS INFRASTRUCTURE BY WORKING WITH ADDITIONAL COURTS AND EXPLORING REGIONAL MODELS FOR VIRTUAL SELF-HELP CENTERS THAT WILL ALLOW MULTIPLE COURTS TO SHARE DIGITAL RESOURCES. TOGETHER, THESE SYSTEMS FORM A COORDINATED LEGAL INFORMATION AND NAVIGATION INFRASTRUCTURE THAT SUPPORTS INDIVIDUALS, COURTS, AND LEGAL PROFESSIONALS ACROSS OHIO. LOOKING AHEAD - AS WE LOOK AHEAD, WE REMAIN FOCUSED ON STRENGTHENING THE SYSTEMS THAT HELP OHIOANS NAVIGATE THE CIVIL JUSTICE SYSTEM. EVERY YEAR, HUNDREDS OF THOUSANDS OF PEOPLE TURN TO OHIO LEGAL HELP WHEN THEY ARE FACING DIFFICULT LEGAL CHALLENGES THAT AFFECT THEIR HOMES, THEIR FAMILIES, AND THEIR FINANCIAL STABILITY. OUR RESPONSIBILITY IS TO ENSURE THAT WHEN THEY DO, CLEAR AND RELIABLE HELP IS THERE. THROUGH CONTINUED COLLABORATION WITH COURTS, LEGAL AID ORGANIZATIONS, STATE AGENCIES, AND COMMUNITY PARTNERS, WE WILL KEEP BUILDING THE TOOLS AND INFRASTRUCTURE THAT MAKE THE CIVIL JUSTICE SYSTEM MORE NAVIGABLE. BY LISTENING TO THE NEEDS OF OUR USERS AND THE PARTNERS WHO SERVE THEM, WE WILL CONTINUE DEVELOPING RESOURCES THAT HELP PEOPLE UNDERSTAND THEIR OPTIONS AND TAKE MEANINGFUL NEXT STEPS. THE WORK AHEAD IS ROOTED IN THE SAME MISSION THAT GUIDES US TODAY: EXPANDING ACCESS TO JUSTICE FOR ALL OHIOANS. TOGETHER, WE WILL CONTINUE BUILDING A SYSTEM THAT IS MORE UNDERSTANDABLE, MORE ACCESSIBLE, AND MORE RESPONSIVE TO THE PEOPLE IT SERVES. FORM 990, PART VI, SECTION B, LINE 11B THE FORM 990 IS DISTRIBUTED TO THE FULL BOARD FOR REVIEW AND APPROVAL PRIOR TO FILING. FORM 990, PART VI, SECTION B, LINE 12C OHIO LEGAL HELP'S CONFLICT OF INTEREST POLICY AND PROCEDURE EXTENDS TO ALL DIRECTORS AND TO OHIO LEGAL HELP'S EXECUTIVE DIRECTOR. EACH DIRECTOR AND OFFICER MUST ANNUALLY COMPLETE AND SIGN THE "ANNUAL BUSINESS RELATIONSHIP AND CONFLICT OF INTEREST FORM". DETERMINATIONS OF WHETHER AN ACTUAL CONFLICT OF INTEREST EXISTS ARE MADE BY THE BOARD THROUGH A MAJORITY VOTE WHICH EXCLUDES THE VOTE OF A POTENTIALLY CONFLICTED DIRECTOR(S). NO DIRECTOR OR OFFICER MAY PRESIDE OVER, VOTE ON, OR PARTICIPATE IN ANY DELIBERATION OF ANY MATTER IN WHICH SUCH DIRECTOR OR OFFICER HAS A CONFLICT OR POTENTIAL CONFLICT OF INTEREST. FORM 990, PART VI, SECTION B, LINE 15A ON AN ANNUAL BASIS, THE FULL BOARD DISCUSSES THE SALARY AND COMPENSATION OF THE EXECUTIVE DIRECTOR IN EXECUTIVE SESSION. THE SALARY AND COMPENSATION OF THE EXECUTIVE DIRECTOR FOR THE NEXT FISCAL YEAR IS THEN SET BASED UPON HER ANNUAL PERFORMANCE REVIEW AND REVIEW OF EXECUTIVE SALARIES FROM COMPARABLE NON-PROFIT ORGANIZATIONS IN OHIO AND NATIONALLY. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION MAKES AVAILABLE ALL DOCUMENTS REQUIRED BY LAW. FORM 990, PART XII, LINE 2C: THE OVERSIGHT PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR.